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Application Process Engineer

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Application Sales Engineer

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Application Support Engineer

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Associate Software Support Engineer

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Automotive Application Engineer

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Automotive Application Support Engineer

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Automotive Software Engineer

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Bilingual Software Support Engineer

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Embedded Software Design Engineer

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Embedded Software Engineer

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Firmware Design Engineer

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Mainframe Software Support Engineer

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Software Application Support Engineer

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Software Design Engineer

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Software Development Engineer

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Software Process Improvement Engineer

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Software Product Support Engineer

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Software Production Engineer

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Software Project Engineer

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Software Quality Engineer

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Software Safety Design Engineer

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Software Sales Engineer

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Software Sales Solution Engineer

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Software Solutions Engineer

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Software Support Engineer

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Software Technical Support Engineer

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Technical Application Support Engineer

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Web Applications Devops Support Engineer

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Data Engineer
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.The Data Engineer is a strong technical team member with certifications and experience developing and operating Microsoft Azure and Microsoft Power BI platforms. The role includes both Azure Data Engineer and Power BI Reporting Engineer responsibilities. This role is on a team supporting and managing Four Seasons Azure environments and infrastructure and the growing enterprise portfolio of Power BI dashboards and reports. This tool set includes but is not limited to ADL, ADF, Synapse, Data Bricks, AAS, Cosmos DB, Function Apps, Logic Apps, Power BI, and the Power suite.The role includes responsibilities in the technical Run Operations team, working with Four Seasons team as well as contractors and consultants in steady state operations. With Four Seasons' growth in mind, the role also includes responsibilities to assist in smooth intake and integration of recently-delivered products and sources into efficient day-to-day Run Operations. The role, then, includes active participation in daily Operations stand-up, daily work prioritization, performance and environment monitoring, issue and outage triage, and oversight of resource addressing many ServiceNow queues.The role also includes aspects of technical delivery -- providing key Four Seasons source, infrastructure, data model and KPI knowledge to technical delivery teams as required. The role will also include at times leading their own BI projects and projects teams through requirements collection, build phases, promotion and hyper-care.The candidate is capable of working with the many in our user community, at a breadth of levels, to understand requirements, concerns and issues, and translate and incorporate institutional knowledge into technical solutions. Strong service, communication and problem-solving skills are key.The candidate will work closely with our Manager, IT Data Engineering and Manager, IT Data Operations.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Enterprise Business Intelligence and Sales Applications, IT Operations. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing Data Engineering:Actively participate in and sometimes lead, if required, daily technical BI Operations teams through daily issue and ticket triage, work prioritization and escalation processes.Maintain and monitor the Enterprise BI Production, Dev and Test environments to ensure high availability and quality including proactive performance and resource management.Implement after hours environment maintenance and outage/incident resolution, including communications with vendor partners as required.Proactive oversight of 12+ ServiceNow queues aggregating tickets globally for service levels and opportunity for improvementParticipate in the design and implementation of BI solutions including the design of the Azure data warehouse, building data pipelines, tables, data models, reports.Participate in technical teams through design, build, and implementation for best of breed BI infrastructure for Four Seasons.Participate in and/or lead testing phases to completion.Ensure successful defect resolution with technical and business during unit testing phases.Bring experience and discipline in Dev Ops practices to the role and work.Reporting Engineering:Provide strong Power BI Skills to enable Four Seasons to both create reports in house and enhance existing as required.Engage with technical vendor partner resources on Power BI reporting engagements for Four Seasons' best interests.Assist in growing Four Seasons' Power BI skills, in IT teammates and BU colleagues.Assist in and own as required evaluation of Power BI reporting issues and solution options.BI User Support:Grow and provide solid understanding of Four Seasons institutional knowledge, the Business Units' BI needs and reporting functionality.Respond to user questions regarding enterprise BI dashboards and reports, data and processes.Assist and guide other consulting, IT and BU colleagues and vendors re ticket triage and solutions.Conduct and facilitate meetings to solve day-to-day issues.Enterprise Data Vendor Relationships:Engage with consultants and vendor partners regarding new source, infrastructure and reporting requirements and formats for Four Seasons ingestion and reporting use.Liase with vendors as required for issue, technical or functional support.Liase with vendors to stay current on changes, releases and environment considerations as appropriate.BI Documentation & Process:Collect and document requirements.Build and document Business Intelligence process models, specifications, diagrams and data flow documentation.Determine and document root cause analysis, remediation, issue and outage summaries.Maintain secure deployment guides, architecture and integration diagrams.Ensure IT support materials are kept up to date. Who You Are Excellent analytical, mathematical, and creative problem-solving skills.Excellent listening, interpersonal, written, and oral communication skills.Logical and efficient, with keen attention to detail.Self-motivated and directed.Ability to effectively prioritize and execute tasks while under pressure.Able to exercise independent judgement and take action on it.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.Key Technical SkillsData Engineering in Microsoft Azure Environment + Toolsets (ADLA, ADF, Synapse, Data Bricks, AAS, Cosmos DB, FunctionApps, Logic Apps etc)Microsoft Power BI delivery and supportMicrosoft Power Suite delivery and supportStrong SQL query skillsStrong history in Python, Csharp, Scala, JavaData process improvementWorking in large data setsConfluence, Jira, TestRailHelpdesk Tools and methodsMicrosoft VisioMicrosoft Office Suite, very strong Excel What You Bring 4-5 years of Data Engineering, Visualization and Analytics experience - in Azure environments, Power BI or similar platforms.University or higher degree in Engineering, Mathematics, Information Systems, Computer Science, Technology and/or Data Management or Business Administration with a technical or IT interest.Candidate has preferably completed Azure Fundamentals and Azure Data Engineer Certifications.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/26/2024 09:54 AM
Genesys Cloud Technical Lead
Siemens, Bengaluru, Any, India
Genesys Cloud Technical Lead - Customer Services Do you want to contribute to the future of healthcare? Siemens Healthineers value those who dedicate their energy and passion to this cause, our company's name is dedicated to our employees. It's their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer.We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?Join our team now at Siemens Healthineers as Genesys Cloud Technical Lead - Customer Services ResponsibilitiesAs an Genesys Cloud Technical Lead - Customer Services, on this high visibility position you will be responsible for being the Subject Matter Expert for Genesys Cloud. The position is integral to the on-going technical solution deployment and technical application support of Siemens Healthineers capabilities.This includes five key areas: Demonstrates product expertise in most Genesys Cloud products Provides top quality service engagements for customers, serving as the technical lead , advisor and/or engineer 3. Review Professional Service implementation standards Assesses complex project situations to make appropriate recommendations to both Genesys and the customer Initiates and suggests process improvements to Project Managers and other Management to increase efficiencies for delivery of Genesys Cloud solutions This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers Works in close concert with Project Manager in successfully delivering projects Delivers technical implementation activities from Business requirements to support transition § Strong knowledge of configuration and implementation of Genesys PureCloud.§ Good knowledge of Genesys Reporting/Analytics solution & Workforce Management.§ Good knowledge on Omnichannel & Digital eServices (Email, Chat, SMS)§ Contributing to the development of application design and coding standards and ensuring adherence across teams to said standards Execution of project plan tasks associated with engagements Test plan validation Regular communication of project status Provides onsite/remote support for customer escalations as needed Identifies project-related problem areas and solves the issues in a proactive manner Assists the Support group in performing service call/maintenance activities as required Provide technical training to internal or external resources as needed Maintains friendly and professional attitude in stressful situations Required skills to have for the success of this role Bachelor's degree in a Telecommunication/Computer Engineering, Computer Science, Computer Technology, related technical discipline, or equivalent professional technical experience 3+ years of experience with the Genesys Cloud Platform - MUST HAVE Knowledge on Amazon Web Services (AWS) Development experience build apps and integration leveraging APIs, JSON, and JavaScript 10+ years of related experience Experience with applications leveraging APIs, JSON, and/or JavaScript Excellent communication skills Experience working in a Global Team setting remotely Familiar with working in a matrixed organization Salary: . Date posted: 03/27/2024 03:02 PM
Product Owner, Food & Beverage Digital Products
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Product Owner, Food & Beverage Digital ProductsThe Product Owner, Food & Beverage, will provide clear accountability and leadership for the F&B business unit across the customer journey. This role will prioritize guest / staff experience over internal business structure and will be single minded in their focus on developing Food & Beverage digital products that exceed guest and diner needs.Working in collaboration with other Product Owners, Product Design, Guest & Insights, IST, Operations and third-party vendors, this team member will support the development of a thorough understanding of the guest journey health of the Food & Beverage Digital experience-while defining the "key moments that matter," and crafting a roadmap to drive OKRs.The Product Owner will be responsible for the development and management of F&B digital experiences, and accountable for the performance and lifecycle of these products. The Product Owner will create, own, and groom the F&B digital product roadmap, leading conception, planning, implementation and launch.Key accountability areas include driving adoption of F&B digital reservations; F&B reservation conversions; mobile ordering; in-room dining; and maximizing F&B spend across the portfolio.This individual will foster collaboration amongst other product owner, and cross-functionally as they represent the voice of the guest.What You'll Be Doing: Product ManagementPrioritize guest / staff experience over internal business structure.Responsible for seamless post-stay related digital products.Health across all phases of the F&B customer journeyCreate, manage, and maintain post-stay related digital product roadmaps.Performance ManagementConduct business performance reviewsConduct Monthly, Quarterly Stakeholder management meetings.Analyze guest behavior based on product usage.Identify forward looking guest behavior trends.Generate insights that lead to new product features closing performance gaps.InnovationThink to the future and generate leading ideas.Design product innovations and new featuresWhat You Bring: Bachelor's degree in business required.4-6years of experience in a fast-paced environmentProven track record in product management, design and developmentExperience in hospitality systems and operationsProven track record of advancement and high performanceExperience working closely with enterprise architects, software developers, and back-end engineers in connecting complex enterprise systems into consumer-facing digital products and services.Experience and successful track record managing technical, business, and marketing stakeholders across large organizations and leading change management.Prior experience working with Agile/Scrum frameworks.Strong understanding of hospitality POS, PMS platformsStrong understanding of hospitality change management, training and program deploymentStrong understanding of front-end, back-end, and middlware software development on web, mobile app, and other platformsStrong understanding of User experience and Digital Product DesignStrong understanding of Scrum/Agile development methodologiesStrong program management skills in delivering complex software, and operational projectsUser-story writing and backlog grooming.Key Skills: Knowledge of Front-end development and mobile app development technologiesFamiliarity with User and session management platforms such as AuthO etc.Knowledge in working with PCI compliance, and payment solutions and platformsKnowledge in SQL, relational and non-relational databasesKnowledge in working with REST APIs and JSON objects.Knowledge in working with Adobe Analytics, Google Analytics, Firfebase, Google Data StudioFamiliar with accessibility and privacy laws (ADA, AODA, WCAG, GDPR, CASL, CCPA, PIPL)Knowledge of business and marketing practices highly desiredProficiency in Word, Excel and PowerPoint, Figma, InVision, Canva, Keynote, and Adobe Creative Cloud required.Who You Are: Experience Minded: Laser focused on the guest, and designing experiences and products that best meet their needs during those moments that matter most."Athletic" Problem Solver: An ability quickly break down ambiguous problems no matter the context. The skill to identify root causes at pace and synthesize an approach to problem investigation and resolution.Analytical Mind-set: An ability to interpret data in order to arrive at next level guest insights and translate into compelling features, functionality and offerings.Communication & Storytelling: Skilled in the ability to construct experience narratives, deliver clear and concise presentations, and to confidently guide discussions / facilitate workshops.Team Builder: A proven ability to lead and develop others especially junior resources.Create Buy-In: develops strong relationships across all functions and management levels, generating continuous collaboration, iteration, input, and buy-in from others. Proactive Self-Starter: delivers results while managing multiple priorities with lean resources in a dynamic and ever-changing environment; resilient and can operate autonomously.\\Delivery Success: Proven track record of driving and launching complex, technical, consumer-facing products and services from ideation through to implementation.Takes initiative to solve problems and deal with unexpected issues and follow-up to completion.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/27/2024 10:03 AM
Software Senior Principle Engineer
Dell, Bangalore, Any, India
Senior Principal Software EngineerThe Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.Join us to do the best work of your career and make a profound social impact as a Senior Principal Software Engineer on our Software Engineering Team in Bangalore.What you'll achieveAs a Senior Software Principal Engineer, you will be responsible for developing sophisticated systems and software basis the customer's business goals, needs and general business environment creating software solutions.You will:Contribute to the design and architecture of high-quality, complex systems and software/storage environmentsPrepare, review and evaluate software/storage specifications for products and systemsContribute to the development and implementation of test strategies for complex software products and systems/for storage products and systemsTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements:12+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, .Net Framework, WPF, and Universal Windows Platform (UWP).Strong and proven experience as a lead software engineer building software and solutions with a demonstrable track record of shipping successful software products & services5+ years of experience in cloud development principles and patterns, particularly loosely coupled architectures and micro-services, DevOps model5+ years of experience driving, and managing technical and architectural dependencies. Experience with hands-on design, coding, architecture, validation and debuggingHands-on experience in app development using Azure PaaS services like Web apps, Function Apps, Service Bus, Event Hub, REST API, SQL NoSQL etc. 5+ years of experience with cloud technologies like Azure/AWS/GCP and familiarity with Docker a plus.Desirable Requirements14+ years of related experience with a Bachelor's or Master's Degree in Computer Science, or a related technical disciplineWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 31st May, 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R242924Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 03/27/2024 02:10 AM
Cloud Support Engineer - Security
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM
Java Full Stack Developer
Boeing, Bangalore, Any, India
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job Description:OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing Talent Acquisition is currently looking to for Experienced Full Stack Developer for the Boeing Global Services (BGS) Software to join their team in Bengaluru, India. These positions will focus on supporting the Cloud based implementation projects for Boeing business units like BCA, BDS and BGS.Position Responsibilities:• Experience in Backend development in Angular, Angular JS, NodeJS, JavaScript, TypeScriptOwn software design and architectural decisions• Troubleshoots basic software issues.• Document and maintain architecture, requirements, algorithms, interfaces and designs• Keep track of and actively reduce technical debt.• Coordinates with teams to resolve complex issues related to processes, methods, tools andstandards.• Maintains relationships and partnerships with customers, stakeholders, peers, and partnersShould have excellent communication and presentation skills o Should have demonstrated ability to work in an AGILE environment.• Demonstrated ability to create positive impact on customer by developing polished, cohesive, effective,and user-friendly web applications for large and complex aviation related systems.• Mentors junior team members on technical aspects. The selected individual will also be responsible toprovide support to development of internal competency and resources for critical skill sets and be asought-after expert that other developers can benefit from.• The selected individual will be a skilled, highly professional engineer, work collaboratively with aninternational team comprising software development, product management, and business analysis.Basic Qualifications (Required Skills/Experience):• A Bachelor's degree or higher is required as a BASIC QUALIFICATION• Hands on knowledge in the Architecting, Designing and Developing full stack modules andcomponents for web applications. This position is for a full stack senior developer who has excellentprogramming skills in the latest tools & technology frameworks like Spring, Angular, AngularJS, NodeJS,Bootstrap, HTML5, CSS3, Javascript, JQuery, Java8/Java11, Docker, Kubernetes, Cloud based managedservices (DB, Error Logging, etc of various types) etc.• Strong knowledge of Advanced Data Structures, Spring Framework, Spring MVC, Spring Boot, JPA,Spring Batch, Microservices, Hibernate, Service Discovery (Consul), Spring Integration, Spring Webflux,Spring Security.• Knowledge of Scheduling framework like AutoSys, Quartz Scheduler• Spring AMQP, JMS, MQ, RabbitMQ, Kafka, Redis Streams• Extensive experience with Designing and Developing full stack solutions on Azure Cloud• Experience in using various Azure Services including IAM, Storage, Compute, App Service, AzureFunctions etc.• Azure Certification are Highly Preferable any of these AZ 204/AZ-303/ AZ-304• Should have strong experience in object-oriented programming, Java/J2EE applications and advancedconcepts.• Strong knowledge in UI frameworks - HTML, CSS, Jquery, AJAX, Bootstrap, JavaScript etc.• Experience with JavaScript frameworks like AngularJS (preferably AngularJS 4/5/7), React JS,Backbone JS, Node JS.• Ability to develop new and innovative applications as well as maintaining existing code.• Good understanding of Relational database experience and demonstrated abilities in SQL and datamodelling is required.• Experience in application integration/migration with both COTS and In-House applications required(through a middleware SOA solution)o Have experience in ALM tools (GitLab, TFS, Gradle, Maven, Jenkins, Docker, Artifactory, PivotalCloud Foundry, SonarQube, Ansible, Urbancode, ClearCase, SVN).• Working exposure with Agile (Scrum & SAFe) and UI/UX is a mustDesired Skills (Preferred qualifications):• As a Software Engineer, the selected individual will work in the BIETC BGS Engineering team todevelop, maintain and improve the Web/Mobile software for one or more products.• Candidate must work in close collaboration with the chief Architect in a SAFe environment and bring inthe following values• Vision: While Product Management provides the business vision, the Solution Architect is the singlepoint of contact for the technical vision of our products and ensures that both the business vision and thetechnical vision are aligned• Organization liaison: You have a good understanding of what is happening in different parts of theorganization in the architecture domain and make sure that decisions made in the domain are anchored tothe rest of the organization• Representation in our Agile Release Trains: You ensure that the architecture work packages areproperly represented in the release trains and you also help the release management team to find thebalance between necessary architecture work and features needed in the product• Leadership: As a servant leader you are:1. Accountable for the continuous evolution of architecture2. Providing the necessary technical facilitation when needed3. Partnering with the other architects and coaching the development teams• Big picture: You have a good understanding of how the big picture is formed - how different productscome together and serve the business• Excellent presentation & communication skills - proficient in "business-speak" and "tech-speak" andfluent in English, both spoken and written• Understands and develops software solutions to meet end user's requirements. Ensures thatapplication integrates with overall system architecture, utilizing standard IT lifecycle methodologies andtools. Develops algorithms, data and process models, plans interfaces and writes interface controldocuments for use in construction of solutions of moderate complexity.• Ability to quickly learn a complex setup• Experience of systems architecture, integration, and data and content migration• Good understanding of application, information and infrastructure architectures & mission criticalsystems.Typical Education & Experience:• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8years' related work experience or an equivalent combination of education and experience (e.g. Master + 7years' related work experience.)Relocation:• This position does offer relocation within INDIA.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:55 PM
Support Engineer III
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 2+ years of software development, or 3+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Hands on Springboot and Microservices.- Experience on Cloud technology and tools preferably AWSDESCRIPTIONWith over 120 million members, Goodreads is the world's largest site for readers and book recommendations. As a Top 100 web destination, our mission is to help people find and share books they love. Goodreads members can discover new books by seeing what their friends and members of the community are reading or by using the Goodreads Book Recommendation Engine.Come join us and be a part of Amazon family here at Goodreads. At Goodreads, you will be part of a Goodreads Support Engineering team which provides tier-2 and tier-3 production support.You will be on a dynamic team that works on a broad range of technologies which impact the back-end infrastructure and operational capabilities of large-scale Goodreads community. As a Support Engineer, you'll also be working in conjunction with development team on production operations to deploy these new products and manage our infrastructure, associated processes and systems.The Support Engineer is responsible to solving critical problems for large suite of software applications and services. Your solutions will affect our customers directly! High Impact production issues often require coordination between multiple Development, Product and Support teams, so you get to experience a breadth of impact with various groups. It'll definitely help for you to be detail-oriented and a skilled problem solver, because you'll also be helping us to streamline our processes-and automating them where applicable.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automations and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.Some of the key job functions - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in Java , Python, or shell scripts, web technologies projects. - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill setWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 03/27/2024 10:18 PM
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Support Engineer III
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in software developmentDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleWe enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in "Work Hard. Have Fun. Make History" value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.About your role This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability. Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/06/2024 09:31 AM
Sr. Software Dev Engineer, Silk
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONInterested in working on software used by millions of customers every day? Intrigued by the opportunity to contribute to one of the largest open source projects in the world? The Amazon Silk browser extends Chromium, and our team is looking for an experienced Software Development Engineer. This role works within the team that owns the core browsing experience for Silk, owning our charter for delivering an up to date, secure, and performant browsing experience. This is accomplished by incorporating Chromium updates within Silk, and by innovating on the processes and technologies required to do so. The ideal candidate will demonstrate a passion for delivering a high quality customer facing experience while also working to improve our ability to do so through forward looking improvements to system/process efficiency, and automation. In our highly collaborative environment, you will work closely with senior leadership, product management, and other engineering teams to ensure we build and operate client software that efficiently supports Amazon's massive scale and our vision for how Silk's future evolution.We operate like a startup in a big company - our software development managers and engineers work closely with product management and user experience designers to build best-in-class services and apps. Our dev managers are owners who identify, define, and build solutions that delight millions of customers every day. We are building our organization based on smart people, diversity of perspective and experience, and looking for individuals with a "can-do" attitude who love to tackle hard problems.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with Android/iOS app and/or Chromium developmentSalary: . Date posted: 04/10/2024 10:15 PM
Support Engineer - ASV, Amazon Smart Vehicles
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Experience in technical supportDESCRIPTIONDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.As a support engineer, you understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You will troubleshoot open issues and work closely with Customers. Regular documentation of SOPs, KBs are required. You participate in design reviews to identify and mitigate support risks. You work closely with development, TPM, PI and QA teams to improve the change management life-cycle. You have a deep understanding of production architecture and are familiar with operating system best practices. You identify and drive small production architecture changes.Key job responsibilitiesAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The challenges SE's solve for at Amazon are big and influence millions of customers, sellers, and products around the world.- Propose improvements to our existing processes in order to improve the team's speed, quality and efficiency.- Be responsible for delivering tools and services to simplify the process for our partners. You will design and own solutions to simplify internal team processes, launch readiness operations, and productions launches.- An ideal teammate is passionate about Alexa and has a track record of success in delivering new features and products. A commitment to teamwork, knowledge of complex systems, strong CS fundamentals, experience developing new systems and improving operational efficiency, and strong communication skills (to both business and technical partners) are absolute requirements.A day in the lifeThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are:- Provide first level (L1/L2) of support for handling Jiras, tickets, operational issues from production services- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.- Work on maintenance driven coding projects, primarily in Python- Read and understand scripts and make code fixes to resolve issues- Develop tools and automate manual operational tasks and easy maintenance of our services.- Build monitoring metrics dashboard, and report system health and support status metrics.- Work with remote teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill setAbout the teamWe are passionate about Automotive features and products, customer experience, digital and voice enhancements, and most importantly eager to resolve very ambiguous problems on behalf of customersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of networking protocols such as HTTP, DNS and TCP/IPSalary: . Date posted: 04/10/2024 10:06 PM
Senior Android Engineer| News App
Australian Broadcasting Corporation (ABC), Various, Any
Senior Android Engineer| News AppJob no: 503926 Work type: Contract Full Time Location: Various Categories: IT/Technology ABOUT THE ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. ABOUT THE ROLE As a Senior Android Engineer you will be responsible for app features development, maintenance and support within ABC Digital Network's Technology team. KEY ACCOUNTABILITIES Perform in full autonomy the analysis, design and development of complex, re-usable components and functionality for a broad range of uses across various ABC digital properties. Take accountability for technical documentation, ensuring that all development work undertaken is properly documented and maintainable. Continuously maintain a high level of awareness of best practice in the industry for mobile development and communicate to other development team members, fostering the implementation of best practices throughout development teams. Improve the quality of output by contributing to the development of best practices and development standards. ABOUT YOU Extensive experience developing scalable, complex and high-performing applications in Kotlin. A strong and keen focus on clean, testable & tested code. Keen to follow modern core Android technologies, especially within Jetpack Components Sound working knowledge of most of the following - Java (minimal) Bamboo, Bitbucket, Fastlane, Firebase, Dagger 2, Retrofit 2, Leanback, Kotlin Coroutines, Jetpack Components, OKHttp, Mockito SDWebImage, RXJava, Tealium. Excellent development skills, with demonstrated experience developing complex, secure and high-performance software for a range of application platforms and devices. Strong, demonstrated knowledge and experience in assessing, selecting and using modern frameworks and build tools, implementing automated/unit testing, and version control branching, merging and versioning strategies. Demonstrated experience providing technical leadership within a development team and representing that team in discussions with other areas of the business. Excellent skills in planning and prioritising projects and tasks; delivering with a high attention to detail while working under pressure to tight deadlines. For further information on this position please contact Jamie Nedved, Digital Talent Acquisition Lead via email We respectfully request that Recruitment Agencies do not submit applications for this position. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information on inclusive employee networks within the ABC please refer to on ABC LinkedIn.Advertised: 26 Mar 2024 12:00 AM AUS Eastern Daylight Time Applications close: 26 Apr 2024 5:00 PM AUS Eastern Standard TimeSalary: . Date posted: 03/26/2024 10:04 AM
Sr Software Dev Engineer - III, FinTech
Amazon, Gurugram, Any, India
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAmazon is looking for a leaders to expand FinTech Tax Platform that powers billions of dollars of accurate payments across multiple lines of business worldwide. Amazon is seeking a rock star Software Development Engineer who will own, architect and shape the future of our FinTech Taskless Tax with capabilities to process withholding taxes applicable on invoices and making related payments, provide financial data integration and process global tax requirements across Amazon.Can you work at the scale of the biggest Internet companies?The solutions that you will build must scale to accommodate rapid processing and integration with large enterprise customers. However, to add to the challenge, the solutions must also support integration with highly scaled systems. Are you ready to create best in class taxation systems to expand one of the world's largest e-commerce engines?If so, come be a member of FinTech Taskless Tax team. FinTech Taskless Tax builds software systems that ensure compliance for Amazon's global businesses and its subsidiaries and makes it easy for millions of Amazon vendors including publishers, app developers, game developers, marketplace sellers, associates and others to comply for hundreds of billions of dollars in transactions. The software platform is among the largest in the world by volume and complexity handling billions of dollars of payments. Much of our work enables Amazon's new market or business model launches and happens as part of these enterprise programs. We partner integrally with the CFO organization worldwide, including the central finance functions and line of business leadership. We're constantly looking for opportunities to expand capabilities in new geographies and new lines of business.Is your next project defining a world class Internet service?With us, you will be architecting and delivering cutting-edge applications and services in an environment of highly distributed systems used by Amazon Tax teams. Your innovation will provide new functionality for millions of vendors/payees/sellers globally with a goal of making it easy to comply with tax regulations. You shift your experiences from working at the peripheries of the systems to actually start designing their cores.Do you want to define the future of Internet commerce?Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build and ship products often, a solid computer science foundation, and the desire to build Amazon's next generation financial systems architecture to enable 100+ Amazon businesses across Retail, AWS, Physical Stores, Corporates and many more? Come talk with us about joining our customer obsessed team as we expand our capabilities in new geographies and newer lines of business.Are you up for overcoming challenges in an highly entrepreneurial environment?Enabling Amazon's explosive growth requires top talent in our FinTech Taskless Tax organization. We are seeking Sr. Software Development Engineers who will drive next generation architectural and design choices, invent new features, develop distributed services, keep financial data secure, and build a scalable, service-oriented and performance oriented platform for our customers. A successful candidate will be a role model to set an example for building strong and highly-effective teams you can trust, provide direction and guidance to other engineers in the team while you own the critical path of the architecture, work collaboratively with your customers, and deliver extensible, scalable, resilient, serverless, and secure architecture. As you charter unchartered areas, you embrace ambiguity to innovate with bold bets to drive business growth through technology. You continually solve problems at their root, stepping back to understand the broader context aligning your team's work, goals and priorities with Amazon's business objectives. You will build flexible systems and processes without over-engineering and choose simple, straightforward solutions over more complex ones. We are seeking someone who has passion for learning, excellent in communication and out-of-box thinker with a can-do attitude and a focus on delivering high quality software. We move at a fast pace and deliver software iteratively using agile best practices and the latest technologies. We have a team culture that encourages innovation and we expect engineers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Join our development team to work hard, have fun and make history. You will join a highly technical and entrepreneurial culture defining and building a taxation experience to complement Amazon's world-class eCommerce domains. Amazon is a premier place to build, deploy and operate internet-scale services.We are open to hiring candidates to work out of one of the following locations:Gurgaon, HR, IND | Gurugram, DL, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/12/2024 10:10 PM
Onboarding Guide - Service Cloud
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on helping customers achieve rapid "time to value" while building a good foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.Onboarding Guides engage internal collaborators and customers to guide initial onboarding/implementation conversations; meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys.Your work will directly influence customer happiness and dedication, setting stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will give in to Salesforce's reputation as an industry leader.Responsibilities:Become a Salesforce subject-matter guide for your chosen Cloud/Product, focusing on accelerating the initial "time to value" for new customers.Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platformProvide relevant recommendations specific to customers' business needsApply consulting skills to uncover initial business use-cases, setting the stage for long term customer success.Engage with customers to navigate the setup and administration of their Salesforce instance, ensuring a positive initial outcome.Co-create quick-start guides and playbooks aligned with customer needs.Build positive relationships with both internal and external business partners, chipping in to broader goals and growth.Actively leverage and chip in to the overall knowledge base and expertise of the communityRequirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, military experience, volunteer roles, work experience, etc.)2 to 3 years of significant work experience helping customers achieve full business potential through technology.Minimum 2-3 years of relevant work experience in Salesforce products with at least a year working on Service Cloud and in any combination of other Salesforce products, including Sales, Platform, Experience, etc.,Working knowledge of the overall Salesforce platform suite and applicationsAble to work independently as a self-starter, handle time and prioritize activities while performing effectively under pressure.Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.Able to apply customer success concepts, practices, and procedures to help drive customer success.Preferred Qualifications and Skills:Salesforce Admin, Adv Admin and/or Consultant Certifications an advantage.Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred).Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation StrategyConsultative and customer focused approach and engagement style.Ability to navigate, advance, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systemsDeep technical knowledge of Salesforce products and platform - features, capabilities, standard methodologies and how to deploy, including knowledge of the Salesforce ecosystemAbility to prioritize, multi-task, and perform effectively under pressureAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:19 PM
Lead Product Review Engineer (Service Engineering)
Boeing, Bangalore, Any, India
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.At the highest level, diversity and inclusion are part of Boeing's values. Having diverse employees, business partners and community relationships is vital to creating advanced aerospace and defense products and services for our diverse customers around the world. The company's commitment to diversity means providing a work environment for all employees that is welcoming, respectful and engaging, with opportunities for personal and professional development.Position Overview Airframe Service Engineering team serves as the single technical face of Boeing to the Customer and to: expeditiously resolve customer Service Requests (SRs); provide FAA compliance documentation; and report, analyze, and resolve safety events and issues. The Airframe Service Engineering team strives to mitigate and prevent future Service Requests (SRs) and increase operational safety and reliability by developing/adding repairs to the Structural Repair Manual (SRM) and completing Service Related Problems (SRPs).Boeing India Engineering is currently looking for a Lead Product Review Engineer (Service Engineering) to support Airframe Service Engineering Capability at Bangalore, India. This position will focus on providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to work complex technical challenges in support of safety operation and return to service.A successful candidate will lead the team to resolve the structural issues related to in-service airplanes. The candidate performs Material Review Board (MRB) activities supporting end-users in a customer support role and work with the Aerospace-related Integrated Product Team (IPT). Prepares structural repair dispositions and data required to show compliance with Boeing, customer and regulatory requirements, to maintain continued airworthiness/mission capability.Position Responsibilities: Applies broad knowledge of Boeing design and/or engineering principles.Assesses and resolves product/process issues through the product lifecycle.Leads research of technical, operational and quality issues that cannot be resolved by customer and designs interim and final engineering solutions.Leads others to analyze, conduct root cause analysis and develop dispositions for design non-conformances.Develops and implements product/process improvements.Uses innovative approaches and unique applications to address complex nonconforming conditions and to detect deviations.Analyzes reported problems for potential safety issues; recommends and manages complex resolution. Leads develop of interim and final solutions.Provides design phase subject matter expertise by supporting Integrated Product Teams (IPT) and participating in design reviews.Represents the engineering community in the build through post production environment.Ensures supplier and build partner compliance with Boeing standards.Develops customer correspondence for continued safe operation and maintenance of equipment.Leads activities for on-site disabled product repair teams and accident investigation or support teams. Designs appropriate jacking and shoring schemes.Leads the design of interim structural repairs and conducts static strength analysis.Develops and leads non-destructive test procedures, tools and standards.Ensures supplier and build partner compliance with Boeing standards.Develops and implements technical training curriculum for internal or external customers.Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime.Being a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.Execute work independently without supervisionProactively seek information and direction to successfully complete the statement of work.Must be able to work collaboratively with cross-functional team. Must be willing to work flexible hours (early or late as needed) to interface with Boeing personnel around the world.Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English. Basic Qualifications (Required Skills/Experience): Bachelor's or Master's degree is required as basic qualification in Mechanical/Aerospace/Applied Mechanics/Structural engineering along with 12+ years of proven experience in Product Review Engineering.Preferred Qualifications (Desired Skills/Experience): 12 or more years of experience in structures engineering.Experience with airworthiness regulatory agencies.Experience in post-production environment or a production MRB engineer.Experience in repair disposition of composite structure.Analyzes damage repair or structural modification to determine appropriate jacking and shoring, prevent collateral damage and assure a safe work environment.Experience supporting end users in a customer service role.Experience supporting end users in a customer service role.Experience working with MRB (Material Review Board) activities related to aircraft structures.Experience working transport category airplane certification or production/fleet support projects involving FAA approval.Experience in repair disposition of composite structure. Typical Education & Experience: Typical 12 to 16 years of related work experience. Advanced degree (e.g. Bachelor, Master, etc.) required.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/13/2024 03:56 PM
Lead Structural Analysis Engineer (Service Engineering)
Boeing, Bangalore, Any, India
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.At the highest level, diversity and inclusion are part of Boeing's values. Having diverse employees, business partners and community relationships is vital to creating advanced aerospace and defense products and services for our diverse customers around the world. The company's commitment to diversity means providing a work environment for all employees that is welcoming, respectful and engaging, with opportunities for personal and professional development.Position OverviewBoeing India Engineering is currently looking for Lead Structural Analysis Engineer (Service Engineering) to support Airframe Service Engineering Capability at Boeing India, Bangalore. This position will focus on providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to work complex technical challenges in support of safety operation and return to service.Our team of engineers support over 14,000 aircraft around the globe, and work closely with our customers to ensure that their fleet is operating safely, efficiently, and reliably. Join us today and help shape the future of commercial aviation.Position Responsibilities :Primary responsibilities for this position include:Responsible for performing structural analysis of aircraft components, assemblies, and systems while working as an integrated teamResponsible to collaborate with Service Engineers to perform root cause analysis and corrective actions on In-Service issues for Airframe and other Mechanical systems.Performs detailed structural analysis (static strength, durability/fatigue and damage tolerance) to determine structural integrity (margins of safety), using classical techniques and Boeing tools.Evaluate structural integrity of aircraft components by way of classical hand calculations and, finite element methodGenerate documentation to report analysis and test results to support certification/QualificationSupport Gated Reviews to validate the quality and completeness of work packagesFamiliar with regulatory framework (FAA and Mil-Spec), for warranting safety and regulatory compliance.Guides structural design and configuration development.Supports in-service products by investigating failures and analyzing improvementsPerforms trade studies to optimize structure and meet program requirements.Researches and prepares data to support definition of structural design requirements.Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime.Basic Qualifications (Required Skills/Experience): Bachelor's or Master's degree is required as basic qualification in Mechanical/Aerospace/Applied Mechanics/Structural engineering along with 12+ years of proven experience in stress analysis in Services related to Fleet Support.Preferred Qualifications (Desired Skills/Experience): Experience in structural analysis of various airframe structuresExperience of Aircraft maintenance and service proceduresExperience with structural analysis of metallic and composite structures (good experience with composite structures)Experience with static, fatigue and damage tolerance analysisKnowledge of airplane operating environmentsRobust understanding of engineering fundamentals such as material properties, Free-body diagrams, structural loads and analysis methodsExperience in utilizing FEM software (e.g., ABAQUS, PATRAN/NASTRAN, Hyperworks)Experience or training with computer programming languages (e.g., Matlab, Python, Visual Basic)Experience in utilizing industry CAD systems (e.g., NX/Teamcenter and CATIA/ENOVIA)Candidate demonstrates excellent analytical and problem-solving skillsGood verbal and written communication skills to liaise with several StakeholdersAbility to work across functional teams and organizationsWillingness to expand into technical areas without prior experienceDesire to continuously improve our airplanesTypical Education & Experience: Bachelors /Master's degree. Typical work experience is 12+ years.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/13/2024 03:56 PM
Support Engineer III
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in software developmentDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleWe enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in "Work Hard. Have Fun. Make History" value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.About your role This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability. Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/14/2024 09:56 PM
Cloud Support Engineer I - French Fluency
Amazon, Toronto, Ontario, Canada
BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Fluency in both written and verbal FrenchDESCRIPTIONAs the world's largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the 'Cloud Ambassador' across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.Would you like to equip yourself with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Work on critical, highly complex customer problems that may span multiple AWS services• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.• Drive tactical & strategical projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).WHY AWS SUPPORT? - First and foremost, this is a customer support role - in The Cloud.• On a typical day, you will be primarily responsible for solving customer's issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role• As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.• You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goalsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- 1+ year of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems- Bachelor's degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.- Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management- Demonstrated expertise in systems administration (Linux/Window), network administration, database administration- Experience in container, CI/CD, security, BigdataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:06 AM
Senior Software Dev Engineer, Ring
Amazon, Toronto, Ontario, Canada
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONRing is looking for a Senior Software Development Engineer to join and help grow the Ring Authentication Services team. The Ring Authentication Services team is critical in providing a secure and reliable set of services for Ring Neighbors, Ring Devices, and others to connect to Ring Cloud.The ideal candidate will be curious, creative, goal-oriented, and excited to support their own team members as well as a strong sense of customer obsession for our wide variety of customers. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security. You will own the maintenance, design, development, and delivery of Ring's authentication services for our Neighbors and others. Key job responsibilities- Design, create, and update core functionality of Ring Authentication services. - Drive the technical direction and architecture of large, complex software system- Identify opportunities to improve the stability, performance, and security of Ring Authentication services- Work closely with a diverse group of stakeholders including Product Managers, Data Engineers, Operations, internal technical teams and leadership to define business opportunities and then drive end-to-end solutions and product roadmap.- Coach, and mentor individuals; build a strong cross-functional organization.- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational excellence of large scale production servicesAbout the teamSince it's founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring's smart home security line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working to bring communities together. We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:03 AM
Principal Product Manager
Discovery, Inc. (Formerly Scripps Networks Interactive), Kanata, Any, Canada
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. About Global Product and Design within Streaming and Games Central to the mission of the Streaming and Games Team , the Global Product and Design group is responsible for the global streaming platform that supports all the video products our fans love. We plan, design, and build for connected TVs, web, mobile phones, tablets, and consoles for a large footprint of leading products and brands (Max, HBO Max, discovery+, Food Network, CNN, Golf TV, MotorTrend , Eurosport, and many more) and together with our cross-functional collaborators we operate as one company with one mission to be the premier media and entertainment leader globally. About the Team and Role We are hiring a Principal Product Manager to lead our efforts to optimize the client-server relationship between our direct-to-consumer streaming apps (Max, HBO Max, Discovery+) and our back-end content management systems and editorial tools . This leadership role will help us to provide the best possible customer experience and product flexibility as we scale to new markets , launch new types of services , and delight new customer segments .You will work closely with Product peers and Engineering partners from both the Serv ices and Client groups to ensure that requirements for product features are understood and accommodated within a flexible and future-proofed client-server platform design.You will champion the customer experience from the server-side perspective and seek to align Product and Engineering colleagues on your vision.Key outcomes for this role:Making m easurable improvements to the performance of the app user experience , including page-loading times, the freshness of data, and the smoothness of scrolling by defining and championing improvements to server-side product design and client-server behavior.I mprov ing product flexibility and reduc ing time to launch new feature s and content types by identifying , defining, and prioritizing work on modularity, performance, and functional reusability.Contributing requirements to our long-term performance measurement platforms, including requirements for dashboards, metrics, and critical user journeys.You will provide high-level vision for the domain , will own the roadmap for your area , and will communicate on behalf of the area with stakeholders and executive leadership . The ideal candidate The ideal candidate will have launched high-performance server-driven consumer applications with a deep understanding of the challenges faced in developing for a fragmented client application environment and at a large subscriber scale.They would have an engineering or technical product management background and be comfortable in architectural discussions of client-server data model s and principl e s while having a deep empathy and understanding of the end user experience and its importance to the success of the business.They would be adept at driving strategic alignment of feature-driven Product colleagues and Engineering partners to ensure that a high-performance, high-flexibility client-server strategy is a central part of product planning and engineering architecture design.To that end, the ideal candidate is a clear thinker, a fluent communicator of strategy , and is experienced at setting up & managing cross-organizational program rhythms and mechanisms.They exhibit strong judgment in making trade-offs between customer and business needs short and long term. They are a collaborator that makes your team and partners more productive by sharing knowledge and helping to tie-break key strategic, technical, business, and prioritization decisions. They provide mentoring to junior and senior Product Managers, Program Managers, and Engineers, both within and outside the wider team. Expectations As a senior product leader at WBD, you will:Partner with worldwide stakeholders to understand business and customer needs, and translate that into updates to our vision, strategy, program goals and KPIs.Build and maintain a prioritized backlog of product investments, balancing short- and long-term goals.Act with autonomy while navigating complex problems , whe re product strategy, roadmap, and technology approach are not yet defined.Regularly engage stakeholders and external teams to communicate the status of various in-flight development s and anticipate the result of schedule changes to other teams.Be a dept at building trust and exerting product influence across teams and business units.Build a culture, KPIs and audit processes for managing your team to exercise strategic thinking, move fast, and deliver consistently on both short and long-term initiatives.Deliver complex product improvements as measured by their impact to the business.Contribute to shaping the PM culture and be a role model for PMs across the company. Skills / Experience At least 15 years of combined Software Engineering / Product Management experience , with day - to - day understanding of the technologies and architectures involved.At least 10 years of experience in Product Management.4+ years of Software Engineer or Software Architect ure experience highly preferred.Excellent verbal and written communication skills targeting execs and teams, including with docs like PRFAQs and strategy presentations.Experience managing requirements for highly - available , highly - visible client-server products based on best-of-breed cloud platforms & microservices architectures . How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/16/2024 07:05 AM