Overview of salaries statistics of the profession "IT Systems Support Engineer in Australia"

BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 2+ years of technical support, or 2+ years of system administration experience- Bachelor's degree- Experience troubleshooting and debugging technical systems- Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.- Effective oral and written communication skills- Strong customer focus- Strong multitasking skills- Self-starter who is excited about technology- Experience working with customersDESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer successKey job responsibilitiesFirst and foremost this is a customer support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sA day in the lifeEvery day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting, or experience managing full application stacks from the OS up through custom applications- Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.- Experience with AWS, Google, Rack Space or Soft Layer Management and/or Deployment. • Experience working with customers•- Experience analyzing, troubleshooting, and providing solutions for technical issues • Some programming / scripting experience (Java, Perl, Ruby, Python)•Salary: . Date posted: 04/06/2024 09:31 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) along with associated support projects and processes.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience:Deep understanding of Salesforce Multi-tenant architectureBachelor's degree in computer science or equivalent experience5+ years of prior experience in Technical Support and/or 3+ years with development experienceDemonstrated analysis, problem solving and skills troubleshooting expertiseAbility to effectively prioritise and escalate customer issues as requiredComfortable interacting with all levels of customer and SFDC managementAbility to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Skills/Experience:Strong Knowledge in Vlocity/Industry cloud CME/CPQ product linesVisualforce and Apex code experienceCertified Salesforce Developer (DEV401)Certified App BuilderCertified Salesforce DeveloperCRM domain knowledgePrevious experience with Salesforce CRM and its technologiesAccomodations:If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/19/2024 03:12 PM

DESCRIPTIONITS Event Support Engineer is responsible for Coordinate with vendor and customer regarding equipment required for events including video conferencing gear, displays, projectors, speakers, microphones, cameras, telephones, laptops media players, document cameras, etc. • Planning of technical infrastructure for offsite events. • Preparing connectivity diagram for offsite events. • Handling of available event\AV equipment for onsite\offsite event. • Guiding customer on the event technical requirement based on customer need. • Assist event organizers with presentation formatting • Video shoot of customer event\interview etc and editing of the recorded footage. • Audio mixing of simultaneous microphones, plus different sources such as PCs and Codecs as well as some live music mixing. • Video switching in the venue screens (Projectors, LCDs) of several sources such as PowerPoint presentations, Videos, PC for demonstrations. • Multi-camera operation and live switching for recording and live streaming. • Lighting operations. • Create SOP for improvement of the event production process. • Create and maintain excellent relationships with our internal customers and co-workers • Adjust work schedule when needed to support Amazon business needs. • Track your work via our ticketing system.Key job responsibilities1. Planning the technical signal flow for customer events.2. Setting up, testing and troubleshooting technical requirements for customer events.3. Operation of technical equipment required for execution of events.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- - Minimum four years of on ground event technical support experience.- - Should be able to handle audio, video mixer.- - Should be able to create signal flow diagramPREFERRED QUALIFICATIONS- - Experience above six plus year on live events environment- - In a technical operator/engineer role for events for five plus year.- - Should have audio/sound engineering or video engineering certificationSalary: . Date posted: 03/19/2024 09:16 AM

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, And manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being Conceived and manufactured using our Product Lifecycle Management (PLM) software. Responsible for the installation, maintenance, and support of system software and hardware used by groups in the development, release, maintenance and support of commercial software products. Provides a high level of support in at least one environment, often requiring research. Assists with system administration, monitoring, upgrades, and maintenance in at least one environment. Performs installation, setup, configuration, testing and deployment in at least one environment. Completes and plans project tasks or leads medium level technical projects; analyzes product issues. Evaluates new technologies. Works with general supervision on complex projects with latitude for discretion and independent judgment. Moderate skills with high level of proficiency and technical expertise. Analyzes and coordinates software automation of semi-complex business processes for internal customers. Participates in application specification, package configuration, custom development, process/technical documentation, testing, training and implementation. Interacts with internal users and developers. Conducts general user support, corrections, reporting and enhancements, while also participating on projects. Demonstrates proficiency within a technical/business area. Operates under moderate supervision, with some latitude for independent judgment. Potentially acts as associate advisor.Job DescriptionAs a Polarion ALM Administrator at Siemens Digital Industries, you will be responsible for all aspects of a large enterprise deployment of Polarion: Defining and implementing product lifecycle "processes that work" in for the various Software Development teams: software, hardware, and customizations. You'll have the opportunity to work with a wide array of teams to ensure stability and availability of the systemPart of a team of 8-10 people (IT, Development) working in Agile Fashion managing a Polarion Deployment supporting the Software Development lifecycle of 6000+ software developers and numerous software products - Implementing Scaled Agile Framework (SAFe) in particularRoles & Responsibilities Enterprise Server administration (Red Hat Linux administration related to Polarion, maintain and configure SVN, Postgres SQL, JVM) General Polarion administration (configuration, workflows, reports, access, permissions, integrations, etc.)Production, QA and backup environments (~25 Linux Servers)Updating project configurations, workflows, and work item metadataCoordinate security and software updates with internal IT and SiemensAddressing backup, performance, and troubleshooting of reported issuesDeveloping dashboards and Live Reports that support software engineers and management needs (Apache Velocity Scripting, JavaScript)Work directly with our customers to gain Intimate Knowledge of the business process/needs in order to improve the tool.Handling end user Incidents!Qualifications Bachelor's Degree with an emphasis in Computer Science, Computer Engineering or equivalent experience Previous job experience with Polarion performing the responsibilities listed in this posting for at least 12 months We are looking for candidate who has experience in handling performance of Polarion system, ability to troubleshoot Polarion performance issues, comfortable making back-end changes to Polarion Experience in the following technologies: Java Application Servers, Red Hat Linux, Postgres SQL, Subversion, Apache/Tomcat, Apache Velocity, JavaScript, Linux Shell scripting, Must possess strong verbal and written communication skills! Flexibility, willingness to learn, and a demonstrated ability to work independently on assigned tasks We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, Sexual orientation, age, marital status, veteran status, or disability status.We are Siemens.A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.Siemens Software. 'Transform the everyday' and 'Accelerate transformation.'#li-plm#LI-HybridSalary: . Date posted: 03/18/2024 08:53 PM

Key responsibilities include;Oversee the daily operation, administration, and support of the enterprise IT systems.Implement IT changes within an ITIL framework to prevent adverse impacts on the business.Serve as a primary escalation point for resolving technical issues.Maintain current and effective communication with key stakeholders.Support and engage with a diverse customer base across office and site-based locations.Collaborate and work efficiently with other teams within the broader IT group.The successful candidate:5+ years of proven experience in a similar role supporting and managing large-scale IT environments.Excellent customer service and communication skills.Demonstrated ability to troubleshoot and resolve issues effectively.Proficient in Microsoft Azure and PowerShell.Strong working experience with Windows Server, Active Directory, VMWare virtualization, and Office 365.Sound understanding of data center servers and storage systems.Experience with backup software, preferably Commvault.Excellent communication skills.Happy to work in-office for first 3 months.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.Technical Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience Deep understanding of Salesforce Multi-tenant architecture Bachelor's degree in computer science or equivalent experienceExtensive experience in Technical Support and/or good development experienceDemonstrated analysis, problem solving and skills troubleshooting expertise Ability to effectively prioritize and escalate customer issues as required Comfortable interacting with all levels of customer and SFDC management Ability to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Required Skills/Experience Solid Vlocity CPQ / Salesforce Industries ExperienceDeep understanding of Vlocity Communications, Media, and EnergyExperience in End to End flow in Vlocity CPQ and OMHands-on experience with ESM(B2B journey) and LWC CPQHands-on experience with Digital Commerce API and Cart Based APIHands-on experience in EPC, Interfaces Implementations, Vlocity Rules, Context Rules and Advanced PricingHands-on experience in Industries Order Management, Order Decomposition, Order OrchestrationExperience in Calculation Procedures and Matrices, Vlocity DataRaptor, Vlocity Cards, Vlocity Integration Procedures, Vlocity OmniScript.Experience in migration tools such as Vlocity Salesforce Industries Migration using Vlocity Salesforce Industries Build.Skills/Experience: * LWC and Apex code experience * Certified Salesforce Developer (DEV401) (Mandatory) * Certified App Builder (Mandatory) * ADM 201 (Mandatory) * CRM domain knowledge * Previous experience with Salesforce CRM and its technologies * Salesforce Certified Industries CPQ DeveloperAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:14 PM

BASIC QUALIFICATIONS- Speak, write, and read fluently in French- 3+ years of network and operating system support experience- Bachelor's degree in computer science or equivalentDESCRIPTIONAs the world's largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams spam across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the 'Cloud Ambassador' across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.Would you like to equip with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Work on critical, highly complex customer problems that may span multiple AWS services• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.• Drive tactical & strategical projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).WHY AWS SUPPORT? - First and foremost, this is a customer support role - in The Cloud.• On a typical day, you will be primarily responsible for solving customer's issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role• As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.• You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goalsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Experience with virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen)- Experience with database administrationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/27/2024 10:13 PM

BASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)DESCRIPTIONThe Amazon Payments Services processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually. We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform.Key job responsibilitiesAs a System Development Engineer on our team, you will• Solve problems at scale that excites you.• Join a great group of motivated, top-notch, people and work with them to solve challenging problems in a fun, collaborative environment.• Launch, own, support the code and make it incrementally better for the benefit of community.• Work with cloud native applications, container orchestration platforms such as Kubernetes, Docker, Helm, ECS and/or others.• Add automated pipelines for pull requests, snapshot builds and continuous integration / delivery (CI/CD)• Produce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java, Shell, Ruby, Python, Scala, Go. For you, code reviews and automated testing are not chores - they are a core part of writing great software.• Work on the decentralized open-source model and encourage open collaboration/communication.• Engage frequently with the open source community to find and fix the most important challenges.• Maintain effective communication and collaboration with partner teams, both local and remote, in completing interdependent work items.• Advocate for open source, both inside and outside the company.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systemsSalary: . Date posted: 03/27/2024 10:13 PM

BASIC QUALIFICATIONS- Experience in troubleshooting with System Administration with Linux.- Experience with Networking and troubleshooting.- Understanding of virtualization and cloud computing.DESCRIPTIONABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world• Partner with Amazon Web Services teams to help reproduce and resolve customer issues• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services• Drive customer communication during critical events• Drive projects that improve support-related processes and our customers' technical support experience• Write tutorials, how-to videos, and other technical articles for the developer community• Work on critical, highly complex customer problems that may span multiple AWS servicesWHY AWS SUPPORT?• First and foremost this is a customer support role - in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.ROLE DESCRIPTIONThe Linux role supports our services that focus on compute technologies. In this role, you will support AWS Services including EC2, EBS, LightSail and the services that enable customers to migrate their workloads to AWS. As well as supporting our customers, you will be leading operational improvement initiatives, and acting as the voice of the customer to internal teams across AWS.Want to know what's it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I'm not an expert in all the preferred qualifications listed on the job description? That's okay. That's our preferred list, not a required listed. We hire people who can dive deep so we're more interested in the areas that you do know instead of those you haven't been exposed to yet.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience managing full application stacks from the OS up through custom applications- Knowledge of AWS and Cloud Computing concepts- Understanding of Security best practices- Understanding of distributed computing environments and methodologiesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 08:58 AM

BASIC QUALIFICATIONS- Knowledge of at least one modern programming language such as C, C++, Java, or Perl- Experience tools for automation (building, testing, releasing or monitoring)- 1+ years of DevOps or SysOps in a large-scale software development environment experienceDESCRIPTIONThe Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process. Your problem resolving skill will benefit customers directly, insuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systemsSalary: . Date posted: 03/27/2024 08:53 AM

BASIC QUALIFICATIONS- Fluency in both written and verbal Portuguese- 3+ year of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems- Bachelor's degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the 'Cloud Ambassador' across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.Would you like to equip with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Work on critical, highly complex customer problems that may span multiple AWS services• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.• Drive tactical & strategical projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).WHY AWS SUPPORT? - First and foremost, this is a customer support role - in The Cloud.• On a typical day, you will be primarily responsible for solving customer's issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role• As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.• You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goalsAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Canada Amazon offices.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- MS or PhD in related field- Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management- Demonstrated expertise in systems administration (Linux/Window), network administration- Experience in programming and/or managing full application stacks from the OS up to custom applications- 3+ years of experience in BigData, AIAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/27/2024 08:52 AM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.This position will work directly with AvionX Product Delivery and Product Support team to provide In-Service engineering support that includes, coordinating issues and resolution, working with product development teams to troubleshoot and identify root cause and corrective actions for issues and implement robust reporting mechanisms to provide status of all open issues and metrics for all AvionX designed and manufactured electronic units. This role will be based out of Bangalore, India.Position Responsibilities:Conduct and complete root case/corrective action activities for all in service issues.Works across multiple teams to identify, collects and provides required analysis and detailed status reports or metrics on failures to support root cause identification and corrective actionsWorks with the existing Maintenance Repair & Operations team to execute required testing and analysis for any returned/failed unitsSupports the Product Support team and Manufacturing in coordinating with Supplier Management to ensure part failures are properly documented, investigated, and communicatedProvides engineering coordination across multiple teams throughout the lifecycle of the productMaintains disciplined revision control of all engineering documentation program baselinesPerforms analysis and planning efforts for the product to determine impacts, constraints and plans involving product development, production rates, process improvement, or program initiativesDevelops and posts planning, scheduling and change related metrics/reports/status as neededSupports the Chief Engineer by offering analysis and creating mitigation plans to address any issues that arise during production or while in service.Updates JIRA for proper tracking of all tasks and provides status/inputs as needed.Provides status reports as neededEmployer will not sponsor applicants for employment visa status.Basic Qualifications (Required Skills/Experience):Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.Very Good understanding of DO 254/DO178C standards is mandatoryStrong knowledge in DO 160 StandardsSystems testing knowledge and Hands on experience in using test equipmentExposure to development of DO 160 Qualification test procedures, hardware test procedures is preferredFamiliarity of Reliability calculations such as FMEA, FTA and Reliability Tools is an added advantageStrong Written, verbal communication with engineers, management, and non-engineering support staffExperience in working with suppliers or other external stakeholders is preferredAbility to work in a virtual team environmentINCOSE certification on Systems Engineering is an added advantageDetailed knowledge of FAA certification and airworthiness requirements is highly desired.Exposure to SAE ARP 4754 & 4761 Standards.Preferred Qualifications (Desired Skills/Experience ) :Develop and maintain relationships / partnerships with customers, team members, peers, and partners to develop collaborative plans and complete projects.Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work.Typical Education & Experience:Engineering degree and typically 8 to 10 years' related work experience, a Master's degree and 7+ years related work experience or an equivalent combination of education and experience.Relocation:This position does offer relocation within INDIA. Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 03/28/2024 04:10 PM

DESCRIPTIONAs a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will be responsible for troubleshooting technical issues, diagnosing and resolving problems, and providing comprehensive support to our customers. You will also work closely with our development team to identify and resolve software bugs and improve product qualityKey job responsibilities• Troubleshoot and diagnose software issues - On call support • Resolve technical problems in a timely and efficient manner• Maintain a comprehensive knowledge of product documentation and features• Document and track customer and system issues• Provide feedback to the development team on product issues and potential improvements• Automate manual tasks and workflows• Stay up-to-date on the latest software releases and updates• In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 03/29/2024 10:06 PM

DESCRIPTIONAs a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will be responsible for troubleshooting technical issues, diagnosing and resolving problems, and providing comprehensive support to our customers. You will also work closely with our development team to identify and resolve software bugs and improve product qualityKey job responsibilities• Troubleshoot and diagnose software issues - On call support • Resolve technical problems in a timely and efficient manner• Maintain a comprehensive knowledge of product documentation and features• Document and track customer and system issues• Provide feedback to the development team on product issues and potential improvements• Automate manual tasks and workflows• Stay up-to-date on the latest software releases and updates• In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 03/31/2024 08:52 AM

Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.Does that sound like you? Then it seems like you'd make a great addition to our vibrant team.Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.In Mobility, we help our customers meet the need for smart mobility solutions. We're making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!We are looking for System Engineer - Propulsion (HV Components)You'll make a difference byUnderstanding the Customer requirements and develop the Electrical system concept of the complete vehicle level and develop the sub system concepts.Collects external (customer, standards) and internal (rolling stock) requirements, to define traction system chain (Pantograph to Motor)Your tasks include carrying out calculations and simulations (MATLAB, Saber, PSIM, or equivalent tools), drawing up specifications for the components of the Traction/Aux/HVComponents and evaluating measurement results from other departments.You will be generating solutions (HV architecture and functionalities) and will be involved in the creation of patents in the corresponding tasks as per requirements from customer and internal.Develop the purchase specifications for the HV components including Main Transformer and validate it, Also later participate in all FAI (First article Inspection).Ensures consistency and compatibility between all traction / auxiliary functions/ Energy Storage/HV Components as per specifications by verifying every component and participating to all design reviews.You will support in project planning / development projects in the field of traction drive technology for rail vehicles and carry them out.You are also responsible for preparing Train Level Earthing concept.You present the development results and co-ordinate with users, decision makers, suppliers, and customers.Support to the Power transmission deliverables by proposing QCD improvements.You support during procurement, manufacturing, commissioning, and validation of the products.Coordination with Other engineering teams such as software, Brake, Circuit Engineering and Mechanical teams to develop the Electrical sub systems and integrate in the vehicleKnowledge of the sub-assemblies of a traction system (power module, control electronics, cooling system, etc.) and of their key featuresResponsible for: Technical open issues resolution, from investigation to modification implementation and problem closureDefining and performing Train verification strategy in close collaboration with all Engineering and Validation teamsDesired Skills: You should have minimum experience of 7 years along with bachelor's degree in electrical engineering along with experience of in the field of traction drive technology in Trains. Furthermore, you have knowledge of simulation tools / techniques for circuits of power electronics/EMC/IEC Standards/Traction Design Principles/ Components sizing/ Rolling Stock components. You are familiar with analysis and review methodologies. You are willing to travel as required for project. Good Communication and Presentation Skills. You are capable of analysis and learning and always work Result, Team, and Quality Oriented. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens.This role is based in Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/01/2024 07:52 PM

BASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- High school or equivalent- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.- Work a flexible schedule/shift/work area, including weekends, days and nights.- Ability to lift 50 lbs /22 kgs, as well as to stand and walk for 10-12 hours at a time.DESCRIPTIONOur IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites. As an IT Support Engineer, you'll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no challenge as too big!You'll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you'll have learning resources to develop your career and technical skills at your own pace and earn industry-recognized qualifications.Flexibility is a must for this role as the site operates across 7 days during the day and night.Key job responsibilities- First level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines. You'll support multiple buildings around the area. - Allocating and maintaining IT equipment, managing multiple customer requests simultaneously.- Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices. - Responsible for the Return Merchandise Authorization (RMA) and repair process for devices under warranty. - Learning new technologies and participating in career development opportunities within the IT network. We are open to hiring candidates to work out of one of the following locations:Kemps Creek, NSW, AUSPREFERRED QUALIFICATIONS- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service- Ability to explain complex IT concepts in simple terms- Ability to manage high priority projectsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:17 PM

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM

Stellaris Consulting Australia Pty Ltd(Address: Level 1, 182 Latrobe Terrace, Geelong West, Victoria 3218)Two Positions Full TimeComputer Network & System Engineer and Developer ProgrammerSalary Range$70K-110K + Super (Annually)Full Time Computer Network & System EngineerRoles and Responsibilities:• Designing and implementing new network solutions and/or improving the efficiency of current networks.• Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.• Administering new and upgraded networks, software database applications, servers and workstations.• Procuring network equipment and managing subcontractors involved with network installation.• Configuring firewalls, routing and switching to maximise network efficiency and security.• Maximising network performance through ongoing monitoring and troubleshooting.• Arranging scheduled upgrades.• Investigating faults in the network and preparing and maintaining procedures and documentation of Network.• Updating network equipment to the latest firmware releases.Skills and Qualifications• A bachelor's degree in Computer Software/Computer System Engineering, or related field.• 5+ years’ experience in Computer systems and networks.• An analytical mind.• An ability to learn new technologies quickly.Expected Salary Range$80K-110K + Super (Annually)Full Time Developer ProgrammerRoles and Responsibilities:• Ability to research, consult, analyse and evaluate system program needs.• Assist in the design of software to meet both functional and technical requirements.• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures, and methods.• Participate in the execution and documentation of software testing.• Conduct testing, debugging, and providing a diagnose while documenting testing artefacts.• Reviewing the system and identifying if there are any inefficiencies in the current software system.• Create, write and maintaining a program code to meet system requirements, system designs and technical specifications as per client’s requirements.• Updating and maintaining technical program, end user documentation and operational procedures.• Guiding the team on how to build software, finding strategies, evaluating the costs and helping in other decision-making tasks.• Communicate clearly and regularly with the team members and if required with the other departments and the management.• Work closely with engineering teams in instrumenting their workflow.• Troubleshoot application issues and provide feedback for enhancement.• Understanding of cloud best practices and are capable of deploying services within and across the various platforms.Skills and Qualifications• Experience in software development and programming.• Project development and leadership skills to oversee software development life cycle.• Degree in Computer Science, Software Engineering or related field is preferred.• Advanced understanding Experience with software programming and development.• Ability to work with large teams to facilitate the orderly execution of a proposed project plan.• Advanced knowledge of programming languages and testing methodologies.Expected Salary Range70K-110K + Super (Annually)

BASIC QUALIFICATIONS1. Candidates must have a Bachelor in Computer Science Engineering or related field.2. Excellent problem solving skills.3. Interact with business customers to understand and document their business processes and requirements.Perform gap analysis to determine our e-Business suite's system configuration and development changes.4. Design and implement system modifications.5. Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues.6. Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.7. Code, Design and implement modifications.DESCRIPTIONAmazon's Finance Technology team operates software platforms that are among the largest in the world by volume and complexity. We interact upstream with all of Amazon's businesses globally and the majority of our projects are cross-functional. Much of our work enables Amazon's new market or business model launches and happens as part of these enterprise programs. We partner integrally with the CFO organization worldwide, including the central finance functions and line of business leadership.Key job responsibilitiesFinance Technology team is looking for a Developer to play a key role operating and enhancing the applications used in Fixed Assets and Project Accounting processes. This position will be responsible for leading the support and operation of modules within the e-Business suite. Core activities will include end user support, problem management and operational enhancements for multiple applications in multiple geographies. This role will be responsible for delivering high quality service to Amazon.com's growing global business.A day in the lifeCore activities will include end user support, problem management and operational enhancements for multiple applications in multiple geographies. This role will be responsible for delivering high quality service to Amazon.com's growing global business.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSA strong functional and technical knowledge of Oracle e-Business suite in a multi-organization and multi-set of books environment.Four years experience working with Oracle Financials with four years focused on extending and/or supporting General Ledger, Procurement, Payables, iExpenses, Receivables, Cash Management, Fixed Assets.Strong technical knowledge of the underlying tables, integration points and technology processes are critical to success in this role.Ability to work independently with limited general supervision.Must have very strong analytical skills with the ability to translate business requirements into technical specifications with an emphasis toward highly available and scalable global solutions.Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical.Root cause analysis and complex problem solving skills are important.Salary: . Date posted: 04/04/2024 09:26 AM

Role: Software Developer (Java Developer)Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand.Use your skills to move the world forwardWe make real what mattersRequirement8-10 Years of Software application development experience.Experience in a high-level language like C/C++, Java, FortranAdded experience in one of the following skills: Oracle, PL/SQL, Perl and Python2-4 years of Experience in either or a combination of the following functional areas:Experience in modeling and solving Energy Market Clearing Optimization Problems.Experience in Unit Commitment, Automatic Generation Control, Economic DispatchExperience in Network Application such as Power Flow Analysis, Security Analysis, State Estimator etc.Experience in modeling and solving Financial Transmission Rights (FTR), Congestion Revenue Rights (CRR) or bidding strategies.Experience in doing market analysis and study using Monte Carlo Simulation and any other established simulation techniques.Experience in working on Linux environments is a plus.Knowledge of git and CI/CD is a plusWe've got quite a lot to offer. How about you?This role is based in Chennai. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/03/2024 09:27 PM