Overview of salaries statistics of the profession "Cloud Solution Engineer in Australia"

BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 2+ years of technical support, or 2+ years of system administration experience- Bachelor's degree- Experience troubleshooting and debugging technical systems- Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.- Effective oral and written communication skills- Strong customer focus- Strong multitasking skills- Self-starter who is excited about technology- Experience working with customersDESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer successKey job responsibilitiesFirst and foremost this is a customer support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sA day in the lifeEvery day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting, or experience managing full application stacks from the OS up through custom applications- Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.- Experience with AWS, Google, Rack Space or Soft Layer Management and/or Deployment. • Experience working with customers•- Experience analyzing, troubleshooting, and providing solutions for technical issues • Some programming / scripting experience (Java, Perl, Ruby, Python)•Salary: . Date posted: 04/06/2024 09:31 AM

BASIC QUALIFICATIONS- Requires minimum of 2+ yrs experience in relevant technical position- Experience troubleshooting and debugging technical systems- Bachelor's degree OR equivalent experience in a technical position.- Strong understanding of networking protocols: DNS, HTTP, SSL, SFTP, TCP and UDP.- Experience with web-based services and applications, Apache, Knowledge of client/server and distributed systems architectures. Tomcat etc.- Strong Windows system administration skills.- Experience in troubleshooting OS issues, handling Clusters & knowledge of Windows filesystems.DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer in Amazon Web services you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilities• Learn and use ground breaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with AWS teams to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.A day in the lifeFirst and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques• Engineer may also coach/mentor new hires, develop & present training, participate in new hiring, write tools/script• Career development• Training: We have training programs to help you develop• As we operate on a follow-the-sun model, with sites located globally, there is no after hours on-call or mandated overtime in this role.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in troubleshooting filesystem and scripting (i.e. bash, Python, PowerShell etc.),REST API based services- Prior working experience with AWS e.g. AWS Windows EC2, Workspaces, AppStream, System Manager.- Experience with Cloud architecture patterns and distributed computing concepts- Exposure to OS and networking security concepts and standard methodologiesSalary: . Date posted: 03/29/2024 09:26 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role :This role will work with a fast-paced team to create the data technology stack that can be used to deliver end-user insights used for developing the next generation of digital products and product strategies. You'll also help build out an internal data pipeline and develop ways to optimize data technologies to shape our digital data strategy. Your Role Accountabilities: Gain an understanding of brand and enterprise data warehouse/reporting requirements that will inform the data architecture and modeling approach. Employ these learnings to construct appropriate ETL/ELT processes, database queries, and data/permission models that support data aggregation and reporting on actionable insights. Passion to write code, which is efficient, organized, simple, scalable & reusable meeting business requirements. Enthusiasm to learn and find opportunities to enhance and adapt in daily engineering activities is highly desired. Deliver end-to-end JIRA User stories meeting quality expectations of the team. Collaborate closely with internal and matrixed departments, including Operations, Technology, PMO, Product Teams and Data Strategy/Insights to design, build, test, and deploy data warehouse solutions and reporting tools. Gain an understanding of multiple datasets to be able to perform ad-hoc analysis for different business units. Prepare effort estimation including researching and estimating costs of software development, unit testing. May provide estimates for upgrades of vendor packages upgrades and integration with existing systems. Participate in QA testing for data pipeline projects as well as implementation changes to the suite of analytical tools. Write reproducible data analysis over Peta bytes of data using innovative technologies. Mentor junior team members. Flexibility to work in second shift. Qualifications & Experiences: 9-12 years of experience in data engineeringBachelor's degree in computer science, information systems, or information technology.Experience with scripting languages: Python, Scala, AWS Glue etc.Experience in Conceptual/Logical/Physical Data Modelling & expertise in Relational and Dimensional Data ModellingAdvanced SQL knowledge & performance tuning & cost optimization of complex SQL'sStrong experience with MPP databases (Teradata & Snowflake)Experience with Snow pipe, tasks, streams, clustering, Time travel, Cache, data sharingExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.Experience building and optimizing 'big data' data pipelines, architectures, and data sets.Experience with AWS cloud services - Athena, Quick sight, Kinesis, Lambda, IAM PoliciesExperienced in software delivery through continuous integration & automated deployments (for example git, bitbucket, Jenkins, etc.)Strong Experience with data pipeline and workflow management tools e.g., Airflow, RedwoodExperience with Atlassian Suite (JIRA, Confluence)Experience using and creating APIs.Experience supporting and working with cross-functional teams in a dynamic environment.Champions the capabilities and benefits of analytical data assets. Partner effectively across departments and stakeholdersMust be comfortable working in a Linux/Unix environment.Experience with ASW Analytics services like AWS Data Exchange, Data Pipeline, AWS Glue Data Brew, AWS Glue, AWS Lake Formation Familiarity with ASW Developer tools services like CodeDeploy, CodePipeline Experience with public/private API integration, web scrapping, data streaming architecture Knowledge of Business content interchange (BCI). Not Required but preferred experience: Public speaking and presentation skills.Experience with data science tools such as NumPy, Pandas, R, MATLAB etc.Experience with data processing engines like sparkExperience with DBT. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/26/2024 05:12 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Start ups and SMB customers in India in crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform in Gurgaon, India!The successful applicant will have a track record of working with organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.Specific Responsibilities:Provide thought leadership in how organisation can drive customer success through digital transformation.Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.Be an innovator who can build new solutions using out-of-the-box thinking.Engage with business users to build solution presentations, demonstrations and prototypes.Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.The ability to authoritatively present and articulate the business value to managers and executives of all levels.Deliver functional and technical responses to RFPs/RFIs.Work as an excellent teammate by chipping in, learning and sharing new knowledge.Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.Lead multiple customer engagements concurrently.Be self-motivated, flexible, and take initiative.Required Skills:Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)4+ years of strong pre-sales experience is required.Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.Strong focus and experience in pre-sales or implementation is required.Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw 'Day in life of' across different LOBs.Business Analysis/ Business case/return on investment construction.Experience in sophisticated solution selling to Commercial customersA broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.Outstanding presentation and demonstration skills.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/26/2024 03:21 PM

Job LocationMumbaiJob DescriptionThis role reports to Director, Platform Engineering Lead, P&G (AMA) APAC, Middle East, and Africa markets. Your team About the AMA Data Solutions & Engineering Team: We take pride in managing the most-valuable asset of company in Digital World, called Data. Our vision is to deliver Data as a competitive advantage for AMA Business, by building unified data platforms, delivering customized BI tools for managers & empowering insightful business decisions through AI in Data.In this role, you'll be constantly learning, staying up to date with industry trends and emerging technologies in data solutions. You'll have the chance to work with a variety of tools and technologies, including big data platforms, machine learning frameworks and data visualization tools to build innovative and effective solutions.So, if you're excited about the possibilities of data, and eager to make a real impact in the world of business, a career in data solutions might be just what you're looking for. Join us and become a part of the future of digital transformation. Click Here to Hear From the Functional Leader About P&G IT:Digital is at the core of P&G's accelerated growth strategy. With this vision, IT in P&G is deeply embedded into every critical process across business organizations comprising 11+ category units globally creating impactful value through Transformation, Simplification & Innovation. IT in P&G is sub-divided into teams that engage strongly for revolutionizing the business processes to deliver exceptional value & growth - Digital GTM, Digital Manufacturing, Marketing Technologist, Ecommerce, Data Sciences & Analytics, Data Solutions & Engineering, Product Supply. Responsibilities of the role Understand the business requirements and convert into technical design of data pipelines and data modelsWrite code to ingest, transform and harmonize raw data into usable refined modelsAnalyze multiple data sets associated with the use cases in-scope in order to effectively design and develop the most optimal data models and transformationCraft integrated systems, implementing ELT/ ETL jobs to fulfil business deliverables.Performing sophisticated data operations such as data orchestration, transformation, and visualization with large datasets.Coordinate with data asset managers, architects, and development team to ensure that the solution is fit for use and are meeting vital architectural requirements.Demonstrate standard coding practices to ensure delivery excellence and reusabilityJob Qualifications Role Requirements At least 3 years of experience in Data EngineeringHands-on experience in building data models, data pipelines, data ingestion, harmonization along with data governance.Hands-on experience in scripting language like Python, R or ScalaBackend Development expertise on SQL Database, SQL Data Warehouse or any data warehousing solutions in cloudHands-on experience of reporting tools like Power BI or TableauKnowledge in DevOps Tools and CICD tools (e.g. Azure DevOps and Github)Knowledge in cloud technologies (Azure Cloud) - at least 2 years inclusive of software engineering experienceKnowledge in Agile or Scrum methodologies with proven track record of successful projectsGraduate of Engineering or IT related courseAbout us P&G was founded over 185 years ago as a simple soap and candle company. Today, we're the world's largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that mattersDedication from us:You'll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative work spaces where new ideas flourish. All the while, you'll receive outstanding training to help you become a leader in your field. It is not just about what you'll do, but how you'll feel: encouraged, valued, purposeful, challenged, heard, and inspired.What we offer:Continuous mentorship - you will collaborate with passionate peers and receive both formal training as well as day-to-day mentoring from your manager dynamic and supportive work environment- employees are at the centre, we value every individual and support initiatives, promoting agility and work/life balance.Just so you know:We are an equal opportunity employer and value diversity at our company. Our mission of diversity and inclusion is: "everyone valued. Everyone included. Everyone performing at their peak"Job ScheduleFull timeJob NumberR000102046Job SegmentationExperienced Professionals (Job Segmentation)Salary: . Date posted: 03/26/2024 09:29 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role :This role will work with a fast-paced team to create the data technology stack that can be used to deliver end-user insights used for developing the next generation of digital products and product strategies. You'll also help build out an internal data pipeline and develop ways to optimize data technologies to shape our digital data strategy. Your Role Accountabilities: Gain an understanding of brand and enterprise data warehouse/reporting requirements that will inform the data architecture and modeling approach. Employ these learnings to construct appropriate ETL/ELT processes, database queries, and data/permission models that support data aggregation and reporting on actionable insights. Passion to write code, which is efficient, organized, simple, scalable & reusable meeting business requirements. Enthusiasm to learn and find opportunities to enhance and adapt in daily engineering activities is highly desired. Deliver end-to-end JIRA User stories meeting quality expectations of the team. Collaborate closely with internal and matrixed departments, including Operations, Technology, PMO, Product Teams and Data Strategy/Insights to design, build, test, and deploy data warehouse solutions and reporting tools. Gain an understanding of multiple datasets to be able to perform ad-hoc analysis for different business units. Prepare effort estimation including researching and estimating costs of software development, unit testing. May provide estimates for upgrades of vendor packages upgrades and integration with existing systems. Participate in QA testing for data pipeline projects as well as implementation changes to the suite of analytical tools. Write reproducible data analysis over Peta bytes of data using innovative technologies. Mentor junior team members. Flexibility to work in second shift. Qualifications & Experiences: 9-12 years of experience in data engineeringBachelor's degree in computer science, information systems, or information technology.Experience with scripting languages: Python, Scala, AWS Glue etc.Experience in Conceptual/Logical/Physical Data Modelling & expertise in Relational and Dimensional Data ModellingAdvanced SQL knowledge & performance tuning & cost optimization of complex SQL'sStrong experience with MPP databases (Teradata & Snowflake)Experience with Snow pipe, tasks, streams, clustering, Time travel, Cache, data sharingExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.Experience building and optimizing 'big data' data pipelines, architectures, and data sets.Experience with AWS cloud services - Athena, Quick sight, Kinesis, Lambda, IAM PoliciesExperienced in software delivery through continuous integration & automated deployments (for example git, bitbucket, Jenkins, etc.)Strong Experience with data pipeline and workflow management tools e.g., Airflow, RedwoodExperience with Atlassian Suite (JIRA, Confluence)Experience using and creating APIs.Experience supporting and working with cross-functional teams in a dynamic environment.Champions the capabilities and benefits of analytical data assets. Partner effectively across departments and stakeholdersMust be comfortable working in a Linux/Unix environment.Experience with ASW Analytics services like AWS Data Exchange, Data Pipeline, AWS Glue Data Brew, AWS Glue, AWS Lake Formation Familiarity with ASW Developer tools services like CodeDeploy, CodePipeline Experience with public/private API integration, web scrapping, data streaming architecture Knowledge of Business content interchange (BCI). Not Required but preferred experience: Public speaking and presentation skills.Experience with data science tools such as NumPy, Pandas, R, MATLAB etc.Experience with data processing engines like sparkExperience with DBT. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 11:58 AM

BASIC QUALIFICATIONS- Experience in troubleshooting with System Administration with Linux.- Experience with Networking and troubleshooting.- Understanding of virtualization and cloud computing.DESCRIPTIONABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world• Partner with Amazon Web Services teams to help reproduce and resolve customer issues• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services• Drive customer communication during critical events• Drive projects that improve support-related processes and our customers' technical support experience• Write tutorials, how-to videos, and other technical articles for the developer community• Work on critical, highly complex customer problems that may span multiple AWS servicesWHY AWS SUPPORT?• First and foremost this is a customer support role - in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.ROLE DESCRIPTIONThe Linux role supports our services that focus on compute technologies. In this role, you will support AWS Services including EC2, EBS, LightSail and the services that enable customers to migrate their workloads to AWS. As well as supporting our customers, you will be leading operational improvement initiatives, and acting as the voice of the customer to internal teams across AWS.Want to know what's it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I'm not an expert in all the preferred qualifications listed on the job description? That's okay. That's our preferred list, not a required listed. We hire people who can dive deep so we're more interested in the areas that you do know instead of those you haven't been exposed to yet.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience managing full application stacks from the OS up through custom applications- Knowledge of AWS and Cloud Computing concepts- Understanding of Security best practices- Understanding of distributed computing environments and methodologiesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 08:58 AM

Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019, with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!We are looking for: Python + AWS Cloud EngineerYou'll make a difference by:Develop and maintain CI/CD pipelines.Improve CI/CD tools integration/operations, and full automation of CI testing.Continually review current practices and implement best practices and emerging concepts in CI/CD landscape.Collaborate with the development team and QA teams to meet quality requirements and goals.Troubleshoot issues along the CI/CD pipeline.You'll win us over by:A bachelor's degree in computer science, Engineering, or related field.Minimum 5 years CI/CD engineering experience using source control (git) and feature branch strategies.Experience with continuous integration tools (preferably GitLab CI/CD) to maintain multi-tiered infrastructure and web applications.Experience with deployment strategies to reduce downtime and risk.Knowledge in installing, configuring, and maintaining software security pipeline tools.Strong knowledge of AWS platformDemonstrated proficiency with Python programming language and shell scripting languages.Experience with Infrastructure automation (AWS CDK, CloudFormation)Good communication skills and ability to work in a distributed team.Ability to decompose complex processes into smaller components.An appetite to automate where applicable.: AWS CDK, CloudFormation, Step functions Python, BashJoin us and be yourself!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.Make your mark in our exciting world at Siemens.This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality.Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 03/26/2024 08:48 PM

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the lifeFirst and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch, and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 03/29/2024 10:07 PM

Mendix - the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix is collaborative - the people who use the software and the people who build the software work together throughout the development process.Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do.As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix.The roleIn the role of Cloud Infrastructure Engineer you will be responsible for building, shipping, and maintaining complex infrastructure at scale. The Mendix Cloud hosts tens of thousands of mission-critical customer applications, powering anything from insurance quotes, to ensuring that PostNL can deliver millions of parcels on time.Specifically, you will be part of the team running the core infrastructure powering the Mendix Public Cloud. The Mendix Public Cloud has 4 primary components:- Compute - using Kubernetes and CloudFoundry for our PaaS container orchestration, with AWS EC2 underneath- Database - using AWS RDS- Storage - Amazon S3- Networking - Nginx on AWS FargateOn top of this, there are various microservices, developed in house, that handle provisioning of these services, entitlement, and upgrades. These are written primary in Golang and a couple in Python.The core infrastructure team is responsible for this infrastructure, spread across 10 production deployments across the globe, 24/7, with 4 nines of uptime. Our infrastructure is managed using Terraform (for IaC), GitLab CI and monitored using Prometheus and Datadog. Currently we are in the process of migrating our applications from CloudFoundry to Kubernetes.We're looking for you ifYou are either a strong programmer with good knowledge of infrastructure, or a strong infrastructure engineer who can also code when needed.You have extensive and deep experience (~3 years) with IaaS Cloud Providers. AWS is ideal, but GCP/Azure would be fine too.You have strong programming experience with (ideally) Golang or Python (3+ years).You have experience with running cloud orchestration technologies like Kubernetes and/or Cloud Foundry, and designing highly resilient architectures for these.You have strong knowledge of Unix/Linux fundamentals.You have experience with infrastructure as code tools. Ideally Terraform, but CloudFormation or Pulumi are fine too.You have a DevOps mindset: you build it, you run it.You care about code quality, and know how to lead by example: from a clean Git history, to well thought-out unit and integration tests.You are willing and able to use your technical expertise to mentor, train, and lead other engineersEven better (but not essential!) if you have experience with:CI/CD tooling such as GitLab CIOpen Service Broker APIsCloud Native BuildpacksNetworking fundamentals (subnets, VPN, VPCs, security groups, NATs, etc)Monitoring tools that we use, such as Datadog and PrometheusYou'll help drive digital innovation by:Moving to the most recent technology - moving from CloudFoundry to KubernetesContinually improving our security + operational excellenceRapidly scaling our infrastructure to match our rapidly increasing customer baseContinuously improving the observability of our platform, so that we can fix problems before they occurImproving our automation and surrounding tooling to further streamline deployments + platform upgradeImproving the way we use AWS resources, and defining cost optimization strategiesHere are many of the tools we make use of:Amazon Web Services (EC2, Fargate, RDS, S3, ELB, VPC, CloudWatch, Lambda, IAM, and more !)PaaS: (Open Source) Kubernetes, Cloud Foundry, Docker, Open Service Broker APIMonitoring: Prometheus, InfluxDB, Grafana, DatadogCI/CD: GitLab CI, ArgoCDAutomation: Terraform, HelmProgramming languages: mostly Golang and Python, with a sprinkling of Ruby and LuaScripting: Bash, PythonVersion Control: Git + GitLabDatabase: PostgreSQLWebserver: nginxWe are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.Siemens Software. Transform the every day.#LI-PLM#LI-Hybrid Salary: . Date posted: 04/01/2024 08:20 PM

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM

Stellaris Consulting Australia Pty Ltd(Address: Level 1, 182 Latrobe Terrace, Geelong West, Victoria 3218)Two Positions Full TimeComputer Network & System Engineer and Developer ProgrammerSalary Range$70K-110K + Super (Annually)Full Time Computer Network & System EngineerRoles and Responsibilities:• Designing and implementing new network solutions and/or improving the efficiency of current networks.• Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.• Administering new and upgraded networks, software database applications, servers and workstations.• Procuring network equipment and managing subcontractors involved with network installation.• Configuring firewalls, routing and switching to maximise network efficiency and security.• Maximising network performance through ongoing monitoring and troubleshooting.• Arranging scheduled upgrades.• Investigating faults in the network and preparing and maintaining procedures and documentation of Network.• Updating network equipment to the latest firmware releases.Skills and Qualifications• A bachelor's degree in Computer Software/Computer System Engineering, or related field.• 5+ years’ experience in Computer systems and networks.• An analytical mind.• An ability to learn new technologies quickly.Expected Salary Range$80K-110K + Super (Annually)Full Time Developer ProgrammerRoles and Responsibilities:• Ability to research, consult, analyse and evaluate system program needs.• Assist in the design of software to meet both functional and technical requirements.• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures, and methods.• Participate in the execution and documentation of software testing.• Conduct testing, debugging, and providing a diagnose while documenting testing artefacts.• Reviewing the system and identifying if there are any inefficiencies in the current software system.• Create, write and maintaining a program code to meet system requirements, system designs and technical specifications as per client’s requirements.• Updating and maintaining technical program, end user documentation and operational procedures.• Guiding the team on how to build software, finding strategies, evaluating the costs and helping in other decision-making tasks.• Communicate clearly and regularly with the team members and if required with the other departments and the management.• Work closely with engineering teams in instrumenting their workflow.• Troubleshoot application issues and provide feedback for enhancement.• Understanding of cloud best practices and are capable of deploying services within and across the various platforms.Skills and Qualifications• Experience in software development and programming.• Project development and leadership skills to oversee software development life cycle.• Degree in Computer Science, Software Engineering or related field is preferred.• Advanced understanding Experience with software programming and development.• Ability to work with large teams to facilitate the orderly execution of a proposed project plan.• Advanced knowledge of programming languages and testing methodologies.Expected Salary Range70K-110K + Super (Annually)

BASIC QUALIFICATIONS- Experience troubleshooting and debugging technical systems- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ yrs experience in relevant technical position.- Knowledge of some Developer & Mobile language/Services- Python, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization. Experience with web-based applications and HTTP.- Knowledge of client/server and distributed systems architectures (WebServers).- Troubleshooting skills on Linux, Networking; IPsec, VPN, Load Balancing, Iperf, DNS, DHCP, Routing Protocols, SSH, Network Monitoring.- Excellent verbal and written communication skills.- Customer service experience / strong customer focus.- Strong analysis and troubleshooting skills and experience.DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in AWS, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilitiesThe AWS Support Engineering team is seeking engineers that enjoy solving problems, working with customers, and have technical backgrounds from a variety of different fields. Our mission is to provide technical solutions to customers. Also, this role supports AWS mobile technologies (Amplify, Device Farm, Pinpoint, etc) and Serverless technologies (Lambda, API Gateway, Step functions, etc). Mobile Services and Serverless Architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences. Our support engineers are responsible for helping customers utilize all services offered within AWS. They also act as the "voice of the customer" to the development teams for recurring issues or feature requests. If you're experienced with mobile or web application development and you are more comfortable "getting your hands dirty," then we're looking for you!A day in the lifeOn a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience developing against and working with REST API based services.- Prior working experience with AWS services.- Experience with Cloud architecture patterns and distributed computing concepts.- Exposure to Mobile application development (iOS / Android).- Exposure to mobile and web application security best practices.- Experience around Messaging and Queueing services.- Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP- Exposure to security concepts / methodologies.- Experience with iperf, MTR, traceroute, dig- Experience handling full application stacks from the OS up through custom applications- Experience with push notifications, APNS and GCMSalary: . Date posted: 04/04/2024 09:32 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionAt Salesforce, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology! The Digital Solution Engineering Team : a bit about us The Digital Solution Engineering team is at the forefront of the entire Marketing Automation technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack. We're a fast-paced, light-hearted crew that work together to get the job done. Your Responsibilities : a bit about youA Digital Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it's strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas: Solution Development : Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to data strategy and digital marketing, to then develop a solution and roadmap for the success of the customer. Build : Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Salesforce Marketing Cloud, Data Cloud and other Salesforce solutions. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps. Deliver : Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though. Learn : Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it's not. Requirements : Strong verbal, written, presentation communication skills. Pre-sales consulting experience, ideally focused on digital marketing. Experience with Salesforce Marketing Cloud and Data Cloud solutions.Experience or passion for solutions involving Data and AI to achieve business outcomes Technical Skills on HTML, Javascript, CSS and Mobile technologies. Bachelor's Degree in Information Technology, Computer Science or equivalent work experience. Understanding of digital marketing best practices. Experience Storytelling, Storyboarding, Technical Solution Design and Architecture. Experience with presentation and prototyping software including Google Slides & Figma. Pitching ideas, presenting to internal/external stakeholders. A passion for solving problems. Salesforce Certifications and/or Trailhead Ranger status is a plus. Understanding of SQL and relational database modelling experience is a plus. Understanding and experience in the Madtech landscape. Enterprise software sales/pre-sales experience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:18 PM

Cloud Platform Engineer, Platforms & HostingJob no: 503847 Work type: Ongoing Full Time Location: Various Categories: IT/Technology, Digital/Product Specialists Automate building and deployment of infrastructure in AWS Full Time, Permanent Role Location Negotiable - Australia Wide $104K to $114K plus 15.4% Nominated Super The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. About the Role Join the ABC's Cloud Shared Services team in supporting, developing and maintaining our AWS platform. The Cloud Shared services team is responsible for providing a flexible and secured AWS platform for use by ABC's technology teams. In this role you will experience working with a diverse group of teams and products including ABC's Content Archives, Digital Product and Enterprise Applications teams. As part of the role you will assist teams in the development and deployment of new & existing systems as well as modernising systems as they are migrated to the cloud. Keeping up to date with the latest AWS technologies you will provide guidance to teams to ensure their systems are deployed to best practices. This is a fantastic opportunity to develop skills in a specialised area and to learn new skills quickly in a broad range of areas. Showcasing your specialised technical skills, you have the chance to improve existing processes and contribute to projects in a meaningful way. The role will include; Supporting and developing the organizations cloud platform using highly advanced automation skills. Improving system reliability, quality and security through monitoring, reporting and fault resolution on supported platforms. Assisting in the design and implementation of new cloud hosted applications About You If you're considering a new challenge, this is your opportunity! You are a quick learner and have experience administering and automating tasks with a variety of applications and operating systems What sets you apart is your ability to investigate, analyse and solve very complex technical problems; and you can communicate with a range of staff with differing levels of expertise. You will also have experience in the following: Programming and scripting in common languages such as Python, Bash and Node.js Administering Linux and Microsoft Windows Server operating systems Deploying and managing a variety Amazon Web Services (AWS) services, including but not limited to EC2, S3, Lambda, ECS, RDS and VPC's. Managing and developing automated CI/CD systems. Experience with Bitbucket, Bamboo and CloudFormation is desirable. Managing common third-party Cloud management tools such as Datadog and Splunk For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Chris Mitchell, Cloud Shared Team Leader via email [email protected] Please feel free to contact or 02 8333 2348 where you can request recruitment and selection information in alternate formats, request adjustments, or have accessibility requirements met wherever possible. We are unable to accept email applications, please ensure you submit your application through our online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. Applications Close: 11:55 pm, Wednesday 24 April Advertised: 03 Apr 2024 7:00 AM AUS Eastern Daylight Time Applications close: 24 Apr 2024 11:55 PM AUS Eastern Standard TimeSalary: . Date posted: 04/03/2024 10:04 AM

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand.We are looking for a Sr Test Engineer• Strong understanding of software development life cycle (SDLC) methodologies, particularly Agile principles.• Proficiency in scripting languages like Python, Java.• Experience with various testing frameworks and tools (e.g., Selenium, Robot Framework, Appium, AutoIt).• Experience with CI/CD pipelines and integration tools.• Familiarity with digitalization technologies and platforms such as cloud computing, IoT, AI/ML, etc.• Strong analytical and problem-solving skills.• Excellent communication, interpersonal, and collaboration skills.• Ability to work independently and as part of a team.Desired Skills:• 5-8 years of experience is required.• Strong Communication skills.• Analytical and problem-solving skillsJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens.This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/04/2024 02:10 PM

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ years of experience in relevant technical position- Exposure to open-source products like Elasticsearch /OpenSearch OR exposure to streaming services like Kafka / Kinesis. Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer)- Experience in Business Analytics application support, and troubleshooting concepts- Understanding of System Administration and troubleshooting with Linux and/or Microsoft Windows Server and associated technologies- Understanding of Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.A day in the lifeFirst and foremost, this is a Technical support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including OpenSearch/ElasticSearch , Kafka ,Kinesis.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. We are open to hiring candidates to work out of one of the following locations:We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis. Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake)- Knowledge or experience with distributed search, conceptual search understanding, text parsing analysis, tokenization, databases vs search services, data skew, fault tolerance etc.- Knowledge or experience with data streaming concepts such as producer, consumer, broker, controller/leader zookeeper, distributed architecture topics, replicas, partitions.- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.- Knowledge of security concepts/best practices in securing application architectures from external threats.Salary: . Date posted: 04/06/2024 09:31 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team, focused on revolutionizing the Retail and Consumer Goods vertical in Bangalore, India! This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.The ideal candidate will have a proven track record of partnering with Retail and Consumer Goods organizations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation.If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.Typical Day of a Solution Engineer: Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers.Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls.Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation.Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers.If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation.Specific Responsibilities:Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.Be an innovator who can build new solutions using out-of-the-box thinking.Engage with business users to build solution presentations, demonstrations and prototypes.Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.The ability to authoritatively present and articulate the business value to managers and executives of all levels.Deliver functional and technical responses to RFPs/RFIs.Work as an excellent teammate by chipping in, learning and sharing new knowledge.Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.Lead multiple customer engagements concurrently.Be self-motivated, flexible, and take initiative.Required Skills:Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)A minimum of 7+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.Relevant Industry Experience into Retail & Consumer GoodStrong focus and experience in pre-sales or implementation is required.Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw 'Day in life of' across different LOBs.Business Analysis/ Business case/return on investment construction.Experience in sophisticated solution selling to Enterprise customersA broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.Outstanding presentation and demonstration skills.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:10 PM

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand.We are looking for a Senior DevOps EngineerYou'll make a difference by: Very good knowledge and experience with containers (Kubernetes, Docker, Helm) Very good knowledge and experience with cloud (AWS preferred) Very good knowledge and experience in administrating Linux, clients and servers Good experience and confidence with code versioning (GIT Preferred) Experience in automation with programming scripts (Python / Shell) Familiar with Git and CI/CD pipelines Good team player Fluent English for across the globe communication Desired Skills: 5 to 8 years of experience is required. Great Communication skills.Analytical and problem-solving skillsJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens.This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careers & more about mobility at https://new.siemens.com/global/en/products/mobility.htmlSalary: . Date posted: 04/08/2024 02:37 PM

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the life• First and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 04/12/2024 09:08 AM