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Technical Sales Support / Bid Professional
Siemens, Sydney, New South Wales
Siemens Smart Infrastructure - Electrification and Automation Business is one of the leading global suppliers of products, integrated systems, solutions, and services for the sustainable, reliable, and efficient transmission, distribution, and control of energy.We are looking for an experienced Tendering Lead to join our Solutions business. The Solutions business segment is housed within the Electrification & Automation Business unit and are responsible for the business development, tendering, and successful acquisition of electrical balance of plant packages for major projects including integration activities and the protection and automation schemes. We focus on projects that integrate the world class technology of Siemens product portfolio and engineer turnkey solutions within the target vertical markets of data centers, renewables, utilities, mining, and minerals processing. Our business mandate covers Australia, New Zealand, and the Pacific Islands.Driving early customer engagement with technical sales support, you will leverage your ability to establish credibility and trust with our customers, supporting them in scoping and specifying Siemens' value engineered solutions. You will continue the value chain by taking new opportunities through to bid phase and lead specific bids, utilizing your industry experience and technical expertise to win new projects for the business. Ideally you will have experience in developing integrated solutions concepts and guiding the customer towards an optimized approach for their electrical balance of plant.Some of your responsibilities will include:• Lead and drive bids for engineered electrical balance of plant packages in focus market verticals (data centers, renewables, utilities, mining, and minerals processing).• Work closely with Sales team to implement our sales and marketing strategy and support early customer engagement on Solutions projects.• Develop integrated solutions concepts and optimized systems architecture, as the basis for our customer offers.• Lead the internal bid approval process for your assigned opportunities, in accordance with Siemens' compliance and quality processes, and manage the required inputs and outputs within the defined bid timeline.• Conduct analyses of customer development, monitor the market and competition, identify trends/ market requirement and new business opportunities, and use these to support the development of future-oriented sales strategies for our target markets. • Prepare quotations, with support from Siemens' subject matter experts and 3rd party sub-suppliers, conduct clarifications and support negotiations through to successfully securing the orders.• Cultivate strong relationships with customers being responsive, trustworthy, and reliable.To be successful:• Bachelor's degree (or other relevant qualification) in a discipline such as electrical engineering, automation, with specialization in power distribution.• At least 3 years bid leading experience, preferably in the field power distribution and/or electrical balance of plant systems. • Experience in dealing with regional and international customers and understand their investment and buying behavior. Good understanding of customer's business needs and effectively managing customer expectations.• Product and system knowledge of medium & low-voltage switchgear, energy system protection and automation is mandatory.• Proficiency in IoT technologies, cloud technology, protocols, and communication standards, routing, wireless communications (e.g., MQTT, Modbus TCP/IP, IEC61850) is desirable.• You have the necessary teamwork skills to operate successfully within a large multi-national company.• You convert opportunities with strong customer orientation, cooperative negotiation skills, excellent written and oral communication skills, and a confident demeanor.• You are proficient in MS Office applications and common CRM tools such as Salesforce.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.Salary: . Date posted: 03/19/2024 02:03 PM
Technical Account Manager, ES - ANZ
Amazon, Sydney, Any
DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- Experience with AWS services or other cloud offerings- Computer Science or Math background.- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:08 AM
Technical Account Manager, Financial Services, ES - ANZ
Amazon, Melbourne, Victoria
DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Act as a single point of contact to Enterprise Accounts• Understand your customers outcomes and business goals• Make AWS service improvement recommendations that fit with your customer strategy and architecture• Evaluate, analyze and present periodic reviews of operational performance to customers• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning• Champion and advocate for customer requirements within AWS (e.g. feature request)• Participate in customer requested meetings (onsite or via phone)• Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns• Share knowledge and innovate with some of the leading technologists around the world• Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible• Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWSWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSBASIC QUALIFICATIONS- • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- Computer Science or Math background.- Working knowledge of software development practices and technologies- Experience working with AWS technologies- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:08 AM
Technical Operations Manager
Amazon, Bangalore, Any, India
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS servicesAmazon's technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services.The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers resolve customers' technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings.Key job responsibilitiesApart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.Our Engineers are also the "voice of the customer" and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role!A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues. AWS Support is 24/7/365 operations and shift work will be required in afternoon i.e. 1 PM to 10 PM ISTA day in the lifeKey expectations of the AWS India Support Manager include:• Manage the day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met.• Drive personnel management ensuring the engineers have what they need to provide best-in-class support.• Participate in Hiring Process to hire and build/grow team of Support Engineers in India.• Influence Sr. Support Engineers and development teams to improve the customer support experience.• Propose, drive, and implement initiatives within the support organization to maximize the customer support experience.• Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career.• Handle escalations and guide engineers to the proper teams by diving deep into the problem.• Drives effective business and technical discussions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloudWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS• 9+ years of experience in technical support, engineering or operations environment, 4+ of which should be in managing technical teams. • Bachelor's degree OR equivalent experience in a technical position. • Proven track record of delivering results through people, business and operations management. • Hands on experience in one of the technical domains -Networking, Security, Firewall, Load Balancer, WAF, DNS, DHCP• Strong verbal and written communication skills, which will be key in driving customer communication during AWS critical events.PREFERRED QUALIFICATIONS• Proven track record of driving improvement programs in the operations, engineering and support fields. • Highly motivated and passionate about technology - should have good understanding of the technology that the person is managing • The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader must have a track record of achieving that balance. • AWS SAA certification will be plus.Salary: . Date posted: 03/21/2024 09:19 AM
Technical Account Manager, ANZ-PS Brisbane
Amazon, Brisbane, Queensland
DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support Public Sector customers in building and operating applications and services on the AWS platform.Key job responsibilitiesYou work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Every day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Brisbane, QLD, AUSBASIC QUALIFICATIONS- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- Computer Science or Math background.- Working knowledge of software development practices and technologies- Experience working with AWS technologies- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 09:10 AM
Manager/Senior Manager, Sales Compensation
Salesforce, Toronto, Any, Canada
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category FinanceJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce is looking for a talented and dynamic Manager/Senior Manager to join the Global Incentive Compensation - Strategy and Transformation team to support our team's strategy, growth, process excellence and innovation. This person will be responsible for providing operational excellence and support to the Global Sales Compensation ecosystem around systems, tools, and specific processes/policies. You will collaborate cross functionally with Sales Compensation, Compensation Design, and Sales Operation teams to implement sales strategy set by the executive team. You will be responsible for developing operational efficiency in the Sales compensation process and will play a direct role in the annual Sales Compensation planning process. As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills. This role will require you to use both your strategic as well as tactical implementation and operational excellence skills. You will be a self-starter who can work cross functionally and build strong working relationships with internal organizations. You will need to have a thorough understanding of SAAS based compensation plans, Salesforce, Xactly in addition to the operational aspects of the Sales Compensation process.Your ImpactSuccess will be measured by: excellent business partner satisfaction; operational excellence for efficiency across the team; proactive proposals or insights based on detailed analysis; a "get it done" attitude when put under sudden pressure and/or uncertainty; proper issue handling capability depending on a variety of challenges, priorities and complexities; and becoming a great team-player.Responsibilities* Lead (or contribute to) project teams focusing on key compensation initiatives related to compensation strategy, business process improvement and tool implementation or development.* Work closely with cross-functional teams to implement improvements related to internal and cross functional processes* Seek opportunities for process improvements through automation or integration of systems* Make compensation recommendations and resolve compensation issues using a data-driven approach* Write and maintain operational playbooksRequired Skills/Experience* +5 years of operational responsibilities related to SAAS Sales Compensation models* +4 years of Business Analyst or equivalent technical experience* Consulting experience a plus* Demonstrated success in driving projects forward successfully to completion* Strong desire to help others and intellectual curiosity about people and organization issue* Strong technical/ analytical skills with an ability to manipulate data in Excel; knowledge of formulas and pivot tables* Effective influencer, communication, and interpersonal skills; great listener* Presentation specialist skillset - ability to create visually stunning executive summary documents and presentations that highlight team status & achievements, drive discussion, summarize project details and promote brand. Excels in PowerPoint Presentations.* Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team.* Program Management capability* Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/23/2024 03:17 PM
Sales Professional - Export and Technical Support (Steam Turbine Service)
Siemens, Vadodara, Any, India
This role is for the after-sales Service of Industrial Steam Turbines that includes sales of Spare Parts, overhauling and Repair. The requirements of this role is specifically to cover the after sales requirements of steam turbines supplied outside India to global regions. Proactively connect with the customers or regional sales to generate new Service opportunities. Keep track of the upcoming turbine overhauls, spare parts or Field service requirements and promptly support with offers according to the customer requirements. Should focus on growing the business multifold through proactive support to the customers and regional sales. Should be well versed with Industrial Steam Turbines product portfolio and have good technical understanding of the technology. Should have very good connect with the customers and regional sales team. Possess strong negotiation and convincing skills. Identify potential customers, build and maintain relationship with new and existing customers. Maintain a regular conversation with regional Siemens Energy colleagues across the international market. Stay closely connected with the customers/regional sales and provide extensive support to the customers on a regular basis. Collaborate internally with proposals, PM, OM, Engineering and Field Service teams in order to ensure timely resolution of customers inquiries and requests. Ensure timely submission of offers and monitor the price & delivery commitments in alignment with internal functions. Criteria: >10years experience into Sales (preferably into Service business of Industrial Steam Turbines) B.Tech in Mechanical/Electrical Engineering from a reputed institute. Should possess strong communication and presentation skills Knowledge of Steam Turbines Strong understanding of commercial and financial aspects of contracts. Excellent negotiation skills.Salary: . Date posted: 03/22/2024 08:41 PM
HVAC Technical Sales and Operations Manager
Siemens, Oakville, Ontario, Canada
Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? We are looking for an HVAC Technical Sales and Operations Manager to support our Value-Added Partner (VAP) Channel (Indirect Channel) and other Channels in our Siemens Building Products (BP) group. As a Technical Sales and Operations Manager your primary focus will be to provide technical product sales, and application expertise related to the Building Automation Product Line. You will be responsible for consulting, training, and supporting Siemens Value Added Partners (VAPs) providing expertise and leadership in the successful and profitable engineering, installation, and commissioning service of the Siemens Building Automation Products. Your contribution to the success of the Building Products Business Unit will be by focusing on onboarding new partners using Siemens HVAC Portfolio, TALON, Desigo Automation product lines, BP Systems (BACnet / LON): Tridium Niagara, Gamma, Desigo, Climatix and legacy products along with a detailed understanding and experience with day-to-day Partner operations and in-depth job understanding (i.e., project management, engineering, commissioning, etc.). You will also provide technical sales assistance during discussions with either customers, contractors or specifying engineers to promote Siemens or help close sales. You will report to the Business Unit Head. Onboarding all Automation VAP partners, teaming with the territory sales manager. Providing updates and trainings and developmentsto VAPs in the application of new and existing products Reviewing, pre-qualifying and assessing new potential VAPs Responsibility is primarily tactical/operational in nature but greatly drives the success of the strategy. Responsibilities include: Independently manage partners to achieve profitable growth and volume requirements Present, promote, and sell Automation solutions to existing and prospective partners Establish, develop, and maintain positive business and customer relationships Develop partnerships with existing customers to increase their share of wallet while prospecting new partners to increase market share and exceed sales targets Develop a proactive response to customer needs and business priorities utilizing Siemens resources and operating in a time-efficient and organized manner Define strategies and business plans to increase market growth across the account base to meet or exceed sales targets Monitor sales activity and conduct regular reviews with partners Become a trusted advisor to our partners by demonstrating strong industry and product knowledge Perform to plan. Set weekly, monthly, quarterly, and annual sales goals for overall sales, sales calls, product mix/segmentation, new prospects, training, and many other sales metrics. Develop and demonstrate a strong understanding of the customer's business. Identify where Siemens can add value through our technology and solutions. Penetrate new markets or accounts, identify, and develop relationships with the key decision makers, uncover new business opportunities, recommend differentiated solutions, negotiate, and win new customers. Identify opportunities for replacing competitive solutions with Siemens solutions, qualify the opportunities, progress, and close. Effectively leverage internal Siemens resources to maximize win rate. Represent Siemens with our customers in a responsive, professional, proactive, and ethical manner that reflects well on our company and core values Engage at multiple levels with target customers Coordinate customer-facing and internal efforts to produce winning value propositions and proposals that win new customers and achieve or exceed business goals. Leverage best-in-class sales methodology to maximize sales potential Strong emphasis on disciplined usage of our Customer Relationship Management Software (CRM) and accurate weekly forecasting, monthly pipeline reviews, and quarterly plan. Maintaining a funnel of vertical market prospects to add Siemens automation solutions and products, optimizing current market conditions. Assist in developing and rolling out programs for the 3rd party solution partner channel. What will you need to succeed? Bachelor's degree or equivalent experience with a concentration in engineering. 5+ years' experience required in field operations or engineering role working with Value Added Partners or distributors. 5+ years of technical experience preferred, preferably in a field office in the HVAC industry. Ability to travel. Preferred qualifications: 5+ years of AutoCAD experience a plus. Solid understanding of the HVAC industry. Experience in an HVAC training role a plus. Proven communication and presentation skills. Self-motivated teammate with the ability About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. #LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/29/2024 02:48 PM
Senior Technical Account Manager, ES - APJC - ANZ
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- • Experience in at least four of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 10+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.DESCRIPTIONAs a Senior Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.You have demonstrable experience in providing operational best practice guidance in four of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:* Act as a single point of contact to Enterprise Accounts* Understand your customers outcomes and business goals* Make AWS service improvement recommendations that fit with your customer strategy and architecture* Evaluate, analyze and present periodic reviews of operational performance to customers* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning* Champion and advocate for customer requirements within AWS (e.g. feature request)* Participate in customer requested meetings (onsite or via phone)* Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns* Share knowledge and innovate with some of the leading technologists around the world* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible* Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWSWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- • Computer Science or Math background.- • Working knowledge of software development practices and technologies- • Experience working with AWS technologies- • Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 10:02 PM
Technical Account Manager, ES - APJC - ANZ
Amazon, Melbourne, Victoria
DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSBASIC QUALIFICATIONS- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- Computer Science or Math background.- Working knowledge of software development practices and technologies- Experience working with AWS technologies- Background in working with Public Sector customers- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 10:02 PM
Conseiller(ère) principal(e) - Marketing technique /Principal Advisor - Technical Marketing
Rio Tinto, Saguenay, Quebec, Canada
english to follow** Conseiller(ère) principal(e) - Marketing technique (Sous-produits et résidus miniers - Aluminium) Soyez un acteur clé dans l'exécution de notre stratégie pour atteindre notre ambition d'atteindre «Zéro Enfouissement»; Opportunité de travailler au sein de l'équipe Environnement et Durabilité - Aluminium, qui est au cœur du développement de la stratégie nécessaire a l'atteinte d'une réputation irréprochable dans les éléments liés a l'Environnement, la Société et la Gouvernance d'entreprise (ESG)Poste basé au Saguenay ou a Montréal, nécessitant la capacité de voyager a l'internationalAu sujet du posteTrouver de meilleures façons de fournir les matériaux dont le monde a besoin.Nous sommes a la recherche d'un(e) Conseiller(ère) principal(e) - Marketing technique (Sous-produits et résidus miniers - Aluminium). Relevant du Directeur - Valorisation et commercialisation des sous-produits, le titulaire devra utiliser l'expertise technique pour orienter les interactions avec les clients et permettre d'optimiser le positionnement des sous-produits quant a leur valeur en remplacement des matières premières et des combustibles traditionnels, en collaborant principalement avec les ventes et l'exploitation. Plus spécifiquement, le titulaire devra s'acquitter des tâches suivantes :Contribuer aux programmes de partenariat et d'engagement des clients et favoriser la saisie des occasions de croissance;Réaliser des analyses technico-commerciales a titre de spécialiste pour soutenir la compréhension interne;Soutenir les programmes de stratégie des produits et collaborer avec des experts internes et externes pour tenir compte des changements qui ont lieu dans l'industrie et la réglementation;Soutenir l'exécution du programme de connaissances techniques des sous-produits et assure la cohérence entre les différentes unités de production;Contribuer a la définition des programmes de recherche et de développement et soutenir l'exécution ;Coordonner la réalisation de projets conformément a la stratégie globale de développement;Fournir en temps opportun des réponses aux demandes des clients, réalise des analyses de la qualité et résout des problèmes complexes;Coordonner la formation professionnelle sur l'utilisation finale et la sensibilisation en matière d'opérations;Votre contributionPour être considéré avec succès pour ce rôle, vous aurez:Études universitaires requises en génie ou sciences (géologie, métallurgie, matériaux, industriel, chimie, etc.);Minimum de 10 années d'expériences professionnellesUne bonne connaissance technique (matières premières, énergie, procédés), opérationnelle (chaînes de production) et commerciale (valeurs des matières premières, des combustibles et des produits finis) de domaines de fabrication industrielle divers (extraction minière et métallurgique, ciment et ajouts cimentaires, acier, batteries, énergie thermique, matériaux de construction, etc.)Une expertise démontrable en gestion et valorisation des sous-produits industriels et résidus miniers, entre autre le contexte législatif applicable;Une expérience significative en élaboration et exécution de projets complexesForte capacité d'interagir avec efficacité stratégique et collaborative avec diverses parties prenantes internes et externes (leadership d'influence)Curiosité, créativité, esprit analytique, approche structurée et rigoureuse, persévéranceCommuniquer aisément (oral et écrit) en français et en anglaisCapacité a travailler dans divers fuseaux horaires (Amérique-du-Nord, Europe, Australie, Nouvelle-Zélande, etc.) et capacité a voyager a l'internationalMaitriser le français et l'anglais a l'oral et a l'écrit. Rio Tinto est une entreprise mondiale et les fonctions de ce poste exigent une collaboration quotidiennement avec des collègues, des équipes ou des partenaires basés a l'extérieur du QuébecCe que nous offronsObtenez la reconnaissance de vos contributions, de votre capacité de réflexion et de votre travail acharné, et la satisfaction de savoir que vous avez aidé le monde a progresser.Environnement de travail au sein duquel la sécurité est toujours la priorité absolueOccasions de développement de carrière et aide a la formation pour réaliser vos aspirations sur le plan technique et du leadership Salaire de base concurrentiel établi en fonction de vos compétences et de votre expérience, et programme incitatif annuelAccès en tout temps a des programmes de santé/médicaux favorables a la famille, et a des régimes de retraite et d'épargne Régime d'actionnariat intéressant Congés pour divers motifs (vacances/annuels, congé parental payé, congés de maladie) Rabais pour les employés À propos de Rio Tinto Rio Tinto est un chef de file mondial du secteur des sociétés minières et des matériaux. Nous sommes établis dans 35 pays où nous produisons du minerai de fer, du cuivre, de l'aluminium, des minéraux critiques et d'autres matériaux nécessaires a la transition énergétique mondiale et a la prospérité des personnes, des communautés et des nations. Nous exerçons nos activités depuis près de 150 ans, en nous appuyant sur les connaissances accumulées au fil des générations et sur les différents continents. Notre mission - trouver de meilleures façons de fournir les matériaux dont le monde a besoin - nous guide dans notre quête d'innovation et d'amélioration continue, dans le but de fabriquer des produits a faibles émissions et répondant aux bonnes normes environnementales, sociales et de gouvernance. Mais comme nous ne pouvons pas y arriver seuls, nous nous attachons a créer des partenariats nous permettant de résoudre des problèmes, de créer des situations mutuellement avantageuses et de saisir des occasions.Chaque voix compteÀ Rio Tinto, nous accueillons favorablement et encourageons les candidatures d'Autochtones, de femmes, de membres de la communautéLGBTQ2S+, de travailleurs âgés, de personnes handicapées et de représentants d'origines diverses.Nous sommes déterminés a créer un milieu inclusif où les employés se sentent a l'aise d'être eux-mêmes. Nous souhaitons de plus que chacun ait l'impression que sa voix compte, que toutes les cultures sont respectées et que les points de vue, aussi variés soient-ils, sont non seulement bienvenus, mais également essentiels a notre succès. Nous nous traitons mutuellement avec équité et dignité, sans égard a la race, au genre, a la nationalité, a l'origine ethnique, a la religion, a l'âge, a l'orientation sexuelle ou a tout autre aspect distinctif. Travailler chez Rio Tinto, c'est aussi choisir de faire partie d'une entreprise désignée comme l'un des 100 meilleurs employeurs du Canada en 2023 et ce pour une 4e année consécutive. Pour plus d'informations, cliquez ici : https://www.linkedin.com/feed/update/urn:li:activity:6999492564030554112/ La période de candidature prend fin le 19 avril 2024 (Rio Tinto se réserve le droit de retirer l'affichage de postes avant cette date).***************************************************************************************Principal Advisor - Technical Marketing (By-Products and Mining Residues - Aluminum)Play a key role in executing our strategy to achieve our ambition of achieving "Zero Landfill";Opportunity to work within the Environment and Sustainability - Aluminum team, which is at the heart of developing the strategy necessary to achieve an impeccable ESG (Environment, Social, Governance) reputation in the industry;Position based in Saguenay or Montreal, requiring the ability to travel internationally.About the roleFind better ways to provide the materials the world needs.We are looking for a Principal Advisor - Technical Marketing (By-Products and Mining Residues - Aluminum). Reporting to the Director - Valorization and Marketing of By-Products, the incumbent will use technical expertise to guide interactions with clients and optimize the positioning of by-products in terms of their value as replacements for raw materials and traditional fuels, collaborating mainly with sales and operations. More specifically, the incumbent will be responsible for the following tasks:Contribute to partnership and customer engagement programs and facilitate the capture of growth opportunities;Conduct techno-commercial analyses as a specialist to support internal understanding;Support product strategy programs and collaborate with internal and external experts to account for changes in the industry and regulations;Support the execution of the by-product technical knowledge program and ensure consistency among different production units;Contribute to defining research and development programs and support execution;Coordinate project implementation in accordance with the overall development strategy;Provide timely responses to customer inquiries, conduct quality analyses, and solve complex problems;Coordinate professional training on end use and operational awareness.About youTo be successfully considered for this role, you will have:Bachelor's degree in engineering or sciences (geology, metallurgy, materials, industrial, chemistry, etc.);Minimum 10 years of professional experience;Good technical knowledge (raw materials, energy, processes), operational (production chains), and commercial (values of raw materials, fuels, and finished products) in various industrial manufacturing domains (mining and metallurgical extraction, cement and cementitious additives, steel, batteries, thermal energy, construction materials, etc.);Demonstrable expertise in the management and valorization of industrial by-products and mining residues, including the applicable legislative context;Significant experience in developing and executing complex projects;Strong ability to interact strategically and collaboratively with various internal and external stakeholders (influential leadership)Curiosity, creativity, analytical mind, structured and rigorous approach, perseveranceEasy communication (oral and written) in French and EnglishAbility to work in various time zones (North America, Europe, Australia, New Zealand, etc.) and ability to travel internationallyFluent in French and English, both written and spoken. Rio Tinto is a global company and the duties of this position require daily collaboration with colleagues, teams or partners based outside Quebec.What we offerBe recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress. A work environment where safety is always the number one priorityCareer development & education assistance to further your technical or leadership ambitionsA competitive base salary reflective of your skills and experience with annual incentive programOngoing access to family-friendly health and medical programs, pension and savings plansAttractive share ownership planLeave for all of life's reasons (vacation/annual, paid parental, sick leave) Exclusive employee discountsAbout Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminum, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us different. Working at Rio Tinto also means choosing to be part of a company designated as one of Canada's Top 100 Employers in 2023 for a 4th consecutive year. For more information, click here: https://www.linkedin.com/feed/update/urn:li:activity:6999447814468497408 The application period ends on April 19, 2024 (Rio Tinto reserves the right to remove job postings before this date).#Hybrid_Li#FRSalary: . Date posted: 04/03/2024 07:15 AM
Manager, Salesforce Technical Consulting - Financial Services
Salesforce, Bangalore, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM
Senior Manager, Salesforce Technical Consulting
Salesforce, Bangalore, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 25% billable and in addition to team leadership, you will work with our customers and partners as a senior technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Responsibilities: You'll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects, and Managers. You'll be responsible for recruitment, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients demonstrating Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 8+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Good communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Demonstrable ability to analyze, design, and optimize business processes via technology and integration Resourceful and entrepreneurial thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM
Manager- Sales
Siemens, Gurugram, Any, India
Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role. To support in implementing effective Solution partner and Distribution partner program in the region To establish, maintain and improve on meeting the needs of the VAP/RSL Channel and End customers in the region and support for all techno commercial needs Ensure to reach the assigned yearly Regional Sales targets (e.g Order intake & Sales revenue) targets with unique forecast month after month Achieve timely forwarding of Sales funnel review formats, Daily call report and OV/TO Tracking formats on 1st working day of the month for review before Monthly Sales Review Live Meetings with Segment Heads Attend the monthly sales review meeting and provide unique forecast of OV/TO & Collection projection in line with Region targets for the month Achieve Accurate projection of Hit List Projects in sales funnel which are potential orders for the month and highlight the support required to close the project Achieve timely inovicing of Sales orders booked with reference to the Lead time of the product and acheive the forecasted sales revenue taget for the month Achieve timely collection as per the collectable outstanding for the month with VAP/RSL Channels and achieve the forecasted monthly collection target Make scheduled monthly visits to Key consultants and closely work on Specifying Siemens products & system portfolio for the upcoming projects and share the lead with VAP/ RSL Channels Make scheduled monthly visits to Key Installers and End users with RSL Channel and work closely to improve the Hit Ratio and support for all the techno commercial needs Make scheduled momthly visits to VAP/RSL Channel and get feedback on on going projects and upcoming projects and share the same in the sales funnel, develop strategy to provide best possible support to the channels and create a Win-Win situation Support development of Prospective VAP/RSL channels in the Region and provide presales and Design support during initial stages to make them familiarize with BP Fire Portfolio Provide Product selection and support for usage of software tools like HIT, Easy VASP and technical application assistance to VAP/RSL Channels Provide input for regional market intelligence and acquire knowledge on Competitors product portfolio and market share and share the same with Product Manager and Segment Heads To build, motivate, develop, coach and train sales engineers with the correct skill sets, ensure proper assignment of work to sales resource and proper job review inputs Support negotiation with Partners, customers and close the sales as and when required Share the best practices adopted by the Regional VAP/RSL channels and strategy devised to bag the order with other BP Regional sales team on case to case basis Ensure that all decisions are taken are in line with applicable guidelines and neccesary Approvals Achieve atleast 90% score on Products & systems Competency check and ensure to have the sales resource are up to the required competency levels Identify internal and external training requirements for Selg and Regional sales resource and support in execution of the same. Propose and participate in personal skill development programs Support in implementation of marketing activities as and when participated Product & Systems knowledge Knowledge of BP Fire products, Cerberus DMS, Product USP's and sales Arguments with competition Product portfolio strategy Know to understand the product portfolio strategy, Product Phaseout strategy and relevant standards applicable for Fire Products Customer knowledge incl. customer's key processes To know the customer's organization and its Sales,Presales, Comissioning resource along with technical & financial decision makers Market trends & Competitor knowledge in SI-BP Fire Products & system portfolio, To know the regional economic trends, market size of relevant regions and the regional market share of competitors To know general technology trends/standards Selling techniques To know e.g. value selling methods To know presentation techniques To know how to create new requirements Knowledge of internal business processes of Siemens Knowledge of the SI-BP-India organizational structure, incl. tasks, functions and people, the main processes and their interrelation Proposal Management To know how to understand customer's needs, processes and requirements To know how to transfer specification into solution To know how to offer alternative products in case of non existence of the range of products in portfolioSalary: . Date posted: 04/02/2024 02:54 PM
Technical CS Specialist, AWS Trust and Safety
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM
Global Technical Sales Lead
Boeing, Brisbane, Queensland
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. This role will be based in Brisbane, Australia.As the Technical Sales Lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value. You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department. Position Responsibilities: Collaborate with Sales Directors and Services Leads in a "team of three" to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrationsEstablish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.Participate as directed in thought leadership and other C-level engagement and vision workshops.Participate in tradeshows and other company and industry events as directed.This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): 12+ years of experience with complex IT/technical customer facing work12+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment•5+ years of experience working with customers C-suite or VP levelComplex software integration experience (e.g. 24x7 day of operations solutions)Broad understanding of IT trends, emerging technologies and IT best practices.Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.Creative problem solving and experience with Value Based Selling.Excellent communication, storytelling, and presentation skillsExperience with CRM platforms and other third-party SaaS sales/mar-comm technology.Negotiation and closing skills Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).Knowledge of Boeing Digital Aviation portfolio and services.Commercial aviation experience within Flight and/or Tech OpTypical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master and 12 or more years related work experience, 18 years related work experience, etc.) Relocation :Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM
Technical Program Manager II
Microsoft Games, Hyderabad, Any, India
Do you want to be part of the team building Microsoft Azure? Are you passionate about cloud computing, large-scale distributed systems, and working on industry-leading technology at a massive scale? Does the opportunity to play a critical role in driving tremendous growth in the Azure business excite you? Come join the Azure Storage team who are building the data foundation for all Microsoft services including Azure, Microsoft 365, Xbox, as well as those for other Fortune 100 companies. You can be part of a strategic team with Microsoft-wide and industry-wide impact. We are looking for a Technical Program Manager II who will help maximize value for Azure Storage customers. You will do so by driving large-scale initiatives involving multiple teams in the areas of security and compliance. You will have deep understanding of the complexities of systems and orchestrate across large teams of engineers to deliver results. The ideal candidate is passionate about security and compliance areas and is willing to learn about the related latest developments. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities Drive complex programs/projects in security and compliance, working with diverse stakeholders. Develop project/feature roadmap, plan and timeline, and drive execution across all stages of product lifecycle, and ensure visibility on progress for all stakeholders, highlighting accomplishments, issues, risk and blockers. Engage with customers and partners to understand customer scenarios, gather requirements, review specs, share preview builds, and get feedback. Define product feature functional requirements and customer experience, and iterate on design with Engineering. Build consensus across all internal/external partners to achieve defined goals and vision for projects/product features. Monitor feature usage and customer adoption. Identify short-and long-term investment opportunities, evaluating trade-offs, and driving the product roadmap. QualificationsRequired Qualifications: Bachelor's Degree in Computer Science, Engineering, or related disciplines AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year(s) of experience managing cross-functional and/or cross-team projects. 2+ years of experience in hyperscale cloud technologies (Azure, AWS, Google), AND security; AND customer-centric and data-driven insights creation, strategy definition, and experimentation; AND design, delivery, and iteration on complex projects with a diverse set of stakeholders; AND developing product roadmaps to deliver customer and business value across products and services. Other Qualifications: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). 4+ years of experience managing cross-functional and/or cross-team projects. Proficiency in Cloud technologies and services delivered by hyperscale cloud providers ((Azure, AWS, Google). Experience in Storage Technologies, Security, and Compliance. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #azurecorejobsSalary: . Date posted: 04/05/2024 03:17 AM
Sales Associate
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 1+ years of sales experience- Bachelor's degree- Key job responsibilities- 1. Serve as a key member of Sales team, helping to drive overall Local Shops seller acquisition strategy and business growth. 2. Own the seller success charter to drive inputs quality of launch and hence drive seller business growth. 3. Liaise with sales and product team to leverage automation and setup dashboards for tracking metrics. 4. Own Seller Feedback and work with product teams to implement SX improvements. 5. Own the defect reduction in execution especially focused on in advertising and order fulfillment. 6. Leverage CRM tools & automation to setup scalable processes for the program. 7. Own, review and align leadership input on seller success execution. 8. Pilot new product interventions to bring about disruption and a differential Customer/Seller ExperienceDESCRIPTIONAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial individual with a strong work ethic? If yes, this opportunity will appeal to you.We are looking for someone, who shares Amazon's passion for the customer and will take on the fulfilling challenge of making sellers successful in the Amazon India Marketplace. In this role, you will have the exciting opportunity to help shape and deliver on the strategy and invent systems and processes to make sellers successful in the marketplace. Essentially, you will play a crucial role in Amazon India achieving its mission of "transforming the way India buys and sells".The ideal candidate will have a background in sales with focus on driving operational rigor, possess exceptional data analytical skills and communications skills and have consistent track record delivering results. He/she should be able to think strategically and analytically about the business and market opportunities and challenges. He/she should have the ability to work cross-organizationally to drive consensus and results. He/she will have a keen sense of ownership, drive, and desire to win!The Local Shops on Amazon is a strategic program that has a vision to provide a wide range of selection through a fast track delivery promise. This role offers an opportunity to make a significant impact on the future vision for Amazon.Key job responsibilitiesKey job responsibilities1. Serve as a key member of Sales team, helping to drive overall Local Shops seller acquisition strategy and business growth. 2. Own the seller success charter to drive inputs quality of launch and hence drive seller business growth. 3. Liaise with sales and product team to leverage automation and setup dashboards for tracking metrics. 4. Own Seller Feedback and work with product teams to implement SX improvements. 5. Own the defect reduction in execution especially focused on in advertising and order fulfillment. 6. Leverage CRM tools & automation to setup scalable processes for the program. 7. Own, review and align leadership input on seller success execution. 8. Pilot new product interventions to bring about disruption and a differential Customer/Seller ExperienceWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- • The ideal candidate will also demonstrate the following- • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.- • Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.- • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.- • Demonstrated intense customer focus.- • Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.- • Proven ability to successfully thrive in an ambiguous environment and changing market conditions.- • Thinks strategically, but stays on top of tactical executionSalary: . Date posted: 04/04/2024 10:19 PM
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Technical Account Manager, Financial Services, ES - ANZ
Amazon, Brisbane, Queensland
DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Act as a single point of contact to Enterprise Accounts• Understand your customers outcomes and business goals• Make AWS service improvement recommendations that fit with your customer strategy and architecture• Evaluate, analyze and present periodic reviews of operational performance to customers• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning• Champion and advocate for customer requirements within AWS (e.g. feature request)• Participate in customer requested meetings (onsite or via phone)• Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns• Share knowledge and innovate with some of the leading technologists around the world• Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible• Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWSWe are open to hiring candidates to work out of one of the following locations:Brisbane, QLD, AUSBASIC QUALIFICATIONS- • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- • Computer Science or Math background.- • Working knowledge of software development practices and technologies- • Experience working with AWS technologies- • Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 10:07 PM