Overview of salaries statistics of the profession "Inbound Sales Representative in Australia"

As a Customer Service Representative, you will be integral to maintaining strong customer relationships and delivering outstanding service. Your responsibilities will include providing technical support, assisting with product selection, processing sales, and ensuring customer satisfaction through effective follow-up.Duties include but are not limited to:Handle inbound calls, fostering positive customer relationships and addressing inquiries promptly and professionally.Utilise various communication channels to understand customer needs and identify sales opportunities.Proactively manage and resolve customer complaints, striving to exceed expectations.Provide technical assistance to customers, aiding in product selection for specific applications.Coordinate with Field Sales Representatives for seamless transition and follow-up on potential sales opportunities.Conduct outbound calls to generate qualified leads and appointments for the sales team.Collaborate closely with the sales team to support their efforts, including data gathering and follow-up activities.This is a fantastic opportunity for individuals with excellent customer service skills and a modest engineering and/or technical background. The ideal candidate:Demonstrate a positive attitude and a willingness to learn and grow with the company.Be coach-able and have an adaptable nature.Showcase excellent written and verbal communication skills.Have a strong attention to detail and proficiency in data entry.Be proficient in MS Office suite (including Word, Excel and PowerPoint).Demonstrate a customer-centric mindset.Previous experience in customer service, operations and/or sales is highly desirable.Basic technical engineering knowledge is highly desirable.A background in manufacturing is highly desirable.Basic knowledge of engineering equipment such as pumps, valves and heat ex-changers is highly desirable. Australian Citizen or Permanent Resident.

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:29 PM

BASIC QUALIFICATIONS - Bachelor's degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environmentDESCRIPTIONTOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to: • Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment.A day in the lifeAbout the hiring groupJob responsibilitiesA day in the lifeAbout the hiring groupJob responsibilitiesWe are open to hiring candidates to work out of one of the following locations:Virtual Location - TSPREFERRED QUALIFICATIONS - Logistics background and lean/six sigma training is a plus - Proficient in SQLSalary: . Date posted: 03/29/2024 09:25 AM

BASIC QUALIFICATIONS1. 4+ yrs of sales experience, preferably in express line haul industry2. Experience in managing teams3. Understanding of transportation landscape and understanding of sales cycle of various customer types4. Experience in planning, managing and closing competitive sales efforts. Managing deals from negotiations to delivery5. Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONYou will be part of IN Amazon Freight team. You would be responsible for leading, developing and executing a sales strategy to sell express line haul services to shippers. The ideal candidate will have a proven track record of success in sales, a strong understanding of the transportation industry, and the ability to build relationships with key decision-makers. You will work closely with internal stakeholders including Line haul operations, S&OP, network control tower, Analytics, Finance, technology, Marketing and external stakeholders such as carriers. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. You would indvidualy contribute as well as lead a team of sales managers and executives.If you are a highly motivated and experienced sales professional with a passion for the transportation industry, we encourage you to apply for this exciting opportunity. Individuals with prior experience in selling surface freight solutions will be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities• Develop and execute a sales strategy to sell line haul services to all types of shippers in industries such as FMCG, e-commerce, third party logistics providers, consumer brands etc.• Identify and qualify new sales opportunities• Generate leads and qualify prospects• Conduct sales presentations and close deals• Build relationships with key decision-makers at enterprise shippers• Manage a team of sales representatives• Track and report on sales performance• Stay up-to-date on industry trends and best practices• Working with cross functional global teams on launching various programs in India• Own and build metrics for WBRs, MBRs and QBRs by collaborating with analytics peers "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS1. Experience influencing C-level executives2. Experience managing a team and training/on-boarding new members3. MBA preferredSalary: . Date posted: 04/02/2024 09:22 AM

Full time, Permanent Role for Recent Graduates|$65,000 Salary PackageOur client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele. They are passionate about training recent Graduates in Economics / Finance who have a true drive to grow in this field with ongoing training and support.As a Customer Service Administrator, you'll handle inbound and outbound calls to customers, providing assistance with various financial services inquiries, including policy details, claims processing, onboarding and account management.While recent graduates are welcome, we seek individuals with a strong dedication to customer satisfaction, excellent communication skills, and the ability to quickly grasp financial concepts. You will be responsible for maintaining accurate records of interactions, ensuring compliance with industry regulations and upholding the company's standards of service excellence.We are seeking recent graduates who are enthusiastic, eager to learn, and passionate about providing exceptional customer service. While prior experience in the financial services sector is not required, candidates should possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.This role offers an excellent opportunity for recent graduates to kickstart their career in the financial services industry and gain valuable experience in a dynamic and supportive workplace. If you're ready to embark on a rewarding career journey we encourage you to apply and join our esteemed team.Alternatively, if you have experience in financial services within Customer Service including superannuation, wealth management, insurance or banking, we will consider your application for other positions suitable that may arise.- Full time, on site permanent role for Recent Graduates- $65,000 salary package- CBD location on site- Ongoing supportive training and development in a dynamic and rewarding workplace

BASIC QUALIFICATIONS- 2+ years of sales experience- Bachelor's degreeDESCRIPTIONYou will be part of IN Amazon Freight team. You would be responsible for leading, developing and executing a sales strategy to sell express line haul services to shippers. The ideal candidate will have a proven track record of success in sales, a strong understanding of the transportation industry, and the ability to build relationships with key decision-makers. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. This is an individual contributor role.If you are a highly motivated and experienced sales professional with a passion for the transportation industry, we encourage you to apply for this exciting opportunity. Individuals with prior experience in selling surface freight solutions will be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities• Sell line haul services to all types of shippers in industries such as FMCG, e-commerce, third party logistics providers, consumer brands etc.• Identify and qualify new sales opportunities• Generate leads and qualify prospects• Conduct sales presentations and close deals• Build relationships with key decision-makers at enterprise shippers• Track and report on sales performance• Stay up-to-date on industry trends and best practices "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degree in marketing, communications, business, or equivalentSalary: . Date posted: 04/08/2024 09:51 PM

BASIC QUALIFICATIONS1)Bachelor's degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environmentDESCRIPTIONNOC OverviewNOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Virtual Location - TSPREFERRED QUALIFICATIONSGraduate with Bachelor's degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teamsSalary: . Date posted: 04/12/2024 09:06 AM