Overview of salaries statistics of the profession "Mortgage Sales Manager in Australia"

The Fraud Risk Analytics & Intelligent Reporting (AIR) team is part of the Consumer Banking Risk Management and Fraud Center of Excellence (COE) team within CCB Risk. The role is aligned to CCB Risk Oversight organization which is working on protecting our customers and the firm from fraud and reputation risk by recommending the right level of controls for new business initiatives and / or existing processes. The candidate will be a key contributor to the Risk Oversight team's mission by providing analysis that bolsters and validates the team's recommendations. Analysis will include: quantifying potential or current risk scenarios; reporting that monitors program performance; ad hoc root cause analysis on significant fraud trends; etc. This mission spans every CCB sub-line of business and supports all functions, strategies and capabilities in the fraud space. We are seeking a candidate with a strong analytical skillset, capable of developing and communicating meaningful insights to influence strategic initiatives to senior leaders. This role requires an individual to leverage creative analytical problem-solving skills while efficiently using large data sets from a broad range of sources. In addition to top-tier analytical capabilities, the desired candidate should have strong programming skills coupled with excellent written and oral communication. They will also leverage an acquired understanding of the data repositories, tools, policies and controls required in the risk reporting and analytics space. Additional responsibilities include: Collaboration with LOB partners to gather and interpret requirements Collaboration with technical partners, data owners, data quality management teams and technical support teams as needed Work with Product Risk managers and other stakeholders to support new strategy and product development and monitoring Providing leadership and guidance to associates Minimum Skills, Experience and Qualification The successful candidate must also have a technical background and experience using SQL/SAS based tools needed for extracting, transforming, and analyzing big data. Experience - must meet one of the following requirements: Master's Degree in a quantitative discipline with 5+ years of work experience in analytics Bachelor's Degree in a quantitative disciple (e.g. Data Analysis, Economics, Mathematics, Statistics, Management Information Systems) with at least 7+ years of work experience in analytics / analytical reporting Working knowledge and development experience with SQL, SAS and related tools such as Alteryx and Tableau Strong analytical skills with the ability to extract business insights from complex data structures Alteryx, Tableau, SAS certification preferred (basic/advanced) Experience coding in a flexible analytics language preferred (e.g. Python, R) Proven ability to work with large-scale/complex issues and collaborate across organizations Experience in Banking / Digital Banking preferred Excellent analytical storytelling skills Ability to work in a fast-paced environment and flexibly adapt to change About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 03/18/2024 10:16 PM

You are a strategic thinker passionate about driving solutions in Finance. You have found the right team.As a Middle Office Trade Support Associate in our Corporate Sector, you will have the opportunity to utilize your strategic thinking and passion for Finance. We value your ability to define, refine, and deliver set goals for our firm. Join us and spend each day promoting solutions and making a significant impact on our busineJob Responsibilities: Support functions such as EOD Blotter generation, Control Checks, Trade Checkout and Life Cycle Management. Set up Reference dat for counterparties and books. Exception Queue Monitoring within Systems Work on MIS/KPI reporting. Nostro & Custody Break Investigations for Securities and Money Market Products Work in close partnership with various stake holders i.e. Portfolio Managers (Front Office), Business Management, Reference Data, Back Office, Technology & PMO on BAU/adhoc management requests Resolve and escalate issues in a timely manner. Publish metrics to the relevant stakeholders and the Management for review. Participate in the identification or development of technology to support new business flows. Generate test cases and execute user acceptance testing to ensure new technology delivers and functions as expected. Develop written procedures covering all aspects of required business as usual tasks. Participate in cross-functional training to ensure adequate coverage. Manage all the regulatory reports ensuring timely and accurate delivery. Assess the inputs to regulatory reporting- systemic as well as offline are valid and agreed golden source. Assess systemic data flow into reg reports periodically to ensure relevance and in line with requirement. Keep abreast of any changes in regulations impacting reporting working closely with CIB reg reporting team/others as appropriate. Ensure output data controls in reg reports and assess downstream recon controls. Assess attestation framework for reports. Be the 1st point to review and attest all reports before attestation by leadsRequired qualifications, capabilities, and skills: Graduate Degree in Commerce, Finance, Accounting, or Banking. Minimum 8 years or above working experience in Middle Office, Market Risk, Finance or Product Control A good team player with professional attitude. Strong analytical skills to understand a diverse set of sophisticated cross-asset products and complex end-to-end workflow Good communication skills, robust and credible partner with all stakeholders. Good product knowledge in Fixed Income, Treasury, FX and Interest Derivatives products Thorough understanding of transaction cycle, infrastructure & associated operational and financial processes and controls Strong interest in process improvement, automation, and system enhancement Ability to deal with high level of adhoc requests and deliver under pressure Advanced Excel skills and MS PowerPoint proficiency required.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/20/2024 10:25 PM

Job Summary:Marketing Data and Analytics or MD&A team in Chase utilizes cutting-edge analytics in combination with cross-LOB insights to empower the bank's marketing community to make smarter decisions that balance business outcomes with customer needs.The mission of Process Improvement and Quality team, which is a part of Marketing Data and Analytics organization, is to ensure effective risk and controls management, process enhancement for efficiency and sustainability, and establishing guardrails for minimizing risk of errors. As a part of Process Improvement and Quality team, the Suppressions Management team will contribute as the trusted advisors for process of audience management and eligibility criteria for communications to be compliant with applicable laws, regulations, strong controls, and privacy standards. Job responsibilities Review suppression rules with team and partners for use cases and eligibility criteria of audience using Sapiens, Athena and similar cloud-based tools against requirements and suppression guidelines. Responsible for delivering insights through data analysis and reporting that will drive business rules for audience eligibility and targeting process, using advanced Tableau and Alteryx capabilities. Have clear understanding of the control standards, regulatory and legal requirements for the function and incorporate these in testing the Sapiens rules and reports. Partner closely with development, product, and strategy teams for resolution of any exceptions to controls standards, identify data discrepancy or issues through root cause analysis, impact analysis and contribute to resolution and mitigation of issues as well as risk. Identify correlations and trends in data and communicate impacts that could drive automation and standardization across the org. Identify and implement ideas for global process improvements to increase process efficiency. Required Qualification, Capabilities and Skills Bachelor's Degree or above. Minimum 3+ years of demonstrated leadership experience in leading a team of developers, code reviewers and testers. j 3 years of demonstrated experience in rules management - Sapiens, AB Initio BRE, IBM ODM, or similar platform. Must have minimum 2 years of experience in Alteryx, Power BI and Tableau. Advanced experience with SQL is a must. Experience required in relational databases such as Oracle, Teradata, Snowflake. Experience with other programming languages (e.g., VB, VBA, Python, SAS, Java, Unix shell scripting). Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties. Detail oriented and expert in tracking multiple test cases simultaneously. Ability to encompass and analyze large sets of data. Excellent communication skills with the ability to share and present ideas to business partners. Ability to listen/observe/acknowledge/lead by example and provide recommendations to team.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 03/20/2024 10:22 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:29 PM

BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or servicesDESCRIPTIONOur vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience. As Amazon Pay expands and builds new capabilities, building customer trust will be the key to drive customer adoption and enable robust business growth. This role would be a part of the "Customer Trust" team in Amazon Pay. We are responsible for driving fraud and abuse prevention initiatives for Amazon Pay products and use cases.In this role you will build complex product solutions that leverage machine learning and advanced analytics to solve for payments fraud. You will be responsible for defining the product features, partnering with engineering to design solutions, creating a phased rollout plan, and working across a broad stakeholder group to deliver results. This role calls for an individual to showcase high judgment and decision making skills to balance customer experience with financial impact. There will be a steep learning curve, adding a fair amount of business skills to the individual. Our ideal candidate has a track record of Product Delivery of complex, multi-faceted products, is driven by data, and has the written and spoken ability to engage with and influence cross-functional stakeholders.In this position you will:- Build and manage product solutions to protect Amazon Pay from Fraud, including socializing the vision and results with Senior Leaders across Amazon- Work with ML scientists and leverage advanced analytics team to identify Modus Operandi being used by bad actors. Translate the learnings into product roadmap to systematically mitigate payment frauds.- Work with Payment Instrument and category leaders to assess and mitigate fraud vulnerability in planned launches- Abstract requirements to create platform solutions that can have a multiplier impact across clients of the fraud platform- Collaborate with Global Identity and Account Integrity teams to influence and build upstream interventions to detect and prevent fraud- Lead automation initiatives to drive efficiency in investigation, fraud resolution and reporting- Deep dive and analyze key business performance metrics, identify gaps and define measurement frameworks to support actionable insightsBasic qualifications A successful candidate will be highly analytical, resourceful and customer-focused. They will have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.- 3+ years' experience in building product with new and emerging technologies- 5+ years' experience diving deep in data to understand the customer behavior including the ability to identify and solve ambiguous problems- Comfortable working with large sets of data; Experience with MS Excel and data analytics tools such as Quicksight, Tableau- Excellent verbal and written communication skills with an innate understanding of presenting data to different levels of leadership and sections of the organization- Ability to operate multi-nationally with overseas business partners. Solid experience supporting key control projects/initiativesPreferred qualifications- Full Time MBA from Tier-I B-Schools- Demonstrated data-driven decision making and quantitative analysis skills (including deep knowledge of Excel, SQL, or statistics)- Machine Learning, Tableau or other broadly used analytics tool certifications- Relevant experience in managing e-commerce fraud We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Knowledge of SQL and VBA at an advanced level- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organizationSalary: . Date posted: 03/27/2024 10:17 PM

Job Number 24053968Job Category Finance & AccountingLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years' experience in Purchasing or a related field.CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Assures sanitation compliance. • Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. • Orders all food and beverage based on business needs. • Assists Executive Chef in maintaining/lower budgeted food/controllable costs. • Delegates and enforces first in/first out inventory rotation for all storeroom products. • Maintains sanitation and safety standards as specified in the brand guidelines. • Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. • Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. • Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. • Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. • Uses existing computer programs to perform daily and period end food and beverage costs. • Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. • Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). • Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. • Calculates figures for food and beverage inventory. • Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. • Ensures all LSOP's are adhered to by all employees. • Receives and inspects all deliveries. • Maintains an accurate controllable log and beverage perpetual • Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.Demonstrating and Applying Accounting Knowledge to Purchasing Operations • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Keeps up-to-date technically and applying new knowledge to your job.Supporting Purchasing Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Ensure disciplinary situations are addressed in timely fashion and with consistency. • Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately • Achieves and exceeds goals including performance goals, budget goals, team goals, etc • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Interacts with kitchen staff, vendors and Executive Chef. • Uses existing computer programs effectively to post invoices, update items and costs. • Attends and participates in all pertinent meetings. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.Managing Discipline Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements, and follows up on audits for all areas of property operations. • Complies with Federal and State laws applying to operations procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances ledgers.Supporting Property Operations • Works with operations teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting service needs and provides feedback to teams. • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results.Managing and Monitoring Activities that Affect the Customer and Guest Experience • Provides excellent customer service by being readily available/approachable for all customers and guests. • Takes proactive approaches when dealing with customers and guest concerns. • Extends professionalism and courtesy to customers and guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Supporting Profitability • Supports annual quality audits. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Supporting Safety Standards and Work Procedures • Implements property emergency plan. • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. • Implements and sustains property accident prevention programs. • Follows property-specific recovery plans.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time and possesses organizational skills. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Makes calls if necessary.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:54 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries is seeking a design-savvy Business Analyst/Senior Solution Consultant to support Solution Delivery opportunities in the Customer Success Group team, lending his/her expertise to the delivery of world class Salesforce Industries implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world class business transformation expert. Responsibilities: The Business Analyst/Senior Solution Consultant will be working directly with customers to meet their business needs. The Business Analyst/ Senior Solution Consultant shall create detailed requirement documentation and coordinate development of comprehensive assets to run on the OmniStudio Platform. Through the work on Salesforce Industries, the Business Analyst/Senior Solution Consultant shall become an expert in educating the customer about product capabilities, identifying gaps in the processes, and servicing customers via digital channels. He/she shall also develop leadership skills in Agile software development. Specific responsibilities include: Working closely with our customers, industry experts, product managers, and engineers to understand the business processes at a detailed level. Participating in business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. Participating in discussions with various levels of customer's IT business stakeholders. Developing strong client relationships by building trust, rapport and positive working relationships with both internal and external stakeholders, and team members. Working with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements. Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon. Collaborating with SFI's product and design teams to understand the best practices and create simple and elegant flows that deliver the functionality required Utilising knowledge on OmniStudio tools, including OmniScript, FlexCards, Integration Procedures to rapidly construct dynamic, omni-channel interactions. Attending daily stand-ups, story pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers. As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting. Collaborating with Salesforce Industries Product and Engineering teams to suggest enhancements in the tools from field implementation experience. Analyzing the data requirements, structures and integration points of the process, and creating mapping to Salesforce Industry objects or external REST endpoints. Identifying business process improvements and opportunities for automation. Documenting work using flow charts, written descriptions, screenshots and videos. Reacting to process and product related questions and escalating issues to the correct team or to the management as necessary. Applying knowledge, skills and judgment to make decisions and resolve issues. Maintaining a target billable utilisation aligned to the role. Minimum Requirements: 5 or More Years of experience in enterprise software as an analyst or product owner. Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective process designs. Excellent design skills, including the ability to critique visual elements and optimize user flows. Experience in one or multiple domains of Financial Services → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams and videos. Clear verbal communicator, with the ability to effectively interact in English. Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a deadline. Expertise in process modeling tools and best practices. Preferred Requirements: Knowledge of Salesforce Financial Services Cloud.Knowledge of design thinking processes and tools.Experience working with Scrum teams and Agile Methodology.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/27/2024 03:14 PM

 You are a strategic thinker passionate about driving solutions in Finance. You have found the right team. As the Business Management professional in our Consumer & Community Banking, you will spend each day defining, refining and delivering set goals for our firm Business Manager is an experienced professional who manages headcount governance, budgeting and forecasting, spend governance, location strategy and executive reporting for India based teams across Mumbai, Hyderabad, Pune and Bengaluru. Business Manager should be proficient at managing CxO level stakeholders, working with large teams, as well as help the business run efficiently and effectively. Job Responsibilities: Provide Business Management support for CCB India (Tech/Product Organization) supporting Forecasting, Budgeting, Location Strategy, Spend governance and analytics Manage risk and control agenda for CCB Technology India (LOB) Act as signing authority for all headcount and spend requests to enable budget adherence Manage seat utilization and allocations for all India locations ensuring efficient resource utilization Ensure working closely with various support teams such as CIO office, Real Estate teams, Recruitment teams to drive key strategies Continually evolve the analytics and data presentations to enable fast and accurate decision making Assist the Technology leadership in executing initiatives and programs. Ensure collaboration with Recruitment team on Headcount Governance(Hiring Stats, Hiring drives etc) Required qualifications, capabilities, and skills: 12+ years of experience primarily in Business & Stakeholder Management, Location strategy, Seat allocation, Headcount governance & Program Management Ability to work across wider organization with virtual teams and across hierarchies Strong expertise with collaboration tools like MS Excel pivots & macros, VBA, Confluence & Sharepoint Ability to clearly story board executive Power point presentations. Excellent analytical, communication, organizational and problem-solving skills Enthusiastic, self-motivated and effective under pressure; Ability to prioritize requests and multi-task on time sensitive multiple requirements Support our agile roadmap, identifying new practices, and building new tools, capabilities, and processes to enhance operations (e.g., dashboards, automation strategies, etc.) Preferred qualifications, capabilities, and skills: Experience working in Financial Services/Technology organization / projects is preferred, but not a mustAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 03/26/2024 10:20 PM

Organization OverviewJPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. With over 240,000 employees, we serve millions of consumers, small businesses, and many of the world's most prominent Corporate, institutional, and government clients. Our major business units include Asset & Wealth Management, Corporate & Investment Bank, Commercial Banking, and Consumer & Community Banking.Function OverviewParty Reference Data Operations team supports compliance and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations. Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm's global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it's not the easy thing.If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.Data Quality Exception Management team is responsible for managing all data quality exception covering Party CIP attributes, Duplicate Party management and additional support services for internal and external parties of JP Morgan.Key Responsibilities: Review and investigate the assigned Data Quality Exceptions within SLA as part of Data Remediation process Document procedural changes on periodic basis by working with Change Management team Partner with multiple teams for resolution of the exceptions in Data Management Tool Ensuring all Data Quality functions are performed with the highest standard and in compliance with the internal procedures Highlighting any discrepancies in Data Quality process to ensure all exceptions are addressed To be proactive in identifying process and knowledge gaps Handling and monitoring issue and email queries and escalating issues promptly to the Manager A proactive approach to problem solving, taking ownership of issues, and having the determination to follow things through Daily MIS reporting on the completed task Maintain MIS report as required Maintain accurate volumes / productivityRequired Skills and Qualifications: Bachelor's degree and related business experience required 3-5 years of experience in financial services or related industries including Reference Data or similar functions Ability to work independently and support the function End to End Reference Data Remediation experience Good Communication Skills (Verbal and Written) Proficient in MS Excel and PowerPoint Attention to detail and good Analytical Skills Change/Automation mindset Flexible to shifts and should be able to deliver as a part of the teamAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/28/2024 10:21 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Description: We are looking for a highly motivated leader and team player to join the A&C Business Unit Partner Sales team to design, launch and support a plan to accelerate and scale the growth of our business with SI partners within our Financial Services business. This role will report to the RVP Canada Partner Sales Lead aligned to the Canada OU. This is a key and strategic role that requires a balance of strategy and sales, as well as a roll-up-your-sleeves and "get it done" attitude. Success requires the design and execution of a plan to develop and accelerate the growth of our partner ecosystem. Additionally, you must be a highly motivated team player with expertise working in a fast-paced, cross-functional manner. You have the ability to establish broad senior-level relationships. You have a proven track record of delivering results and getting things done. You will demonstrate strong business acumen, outstanding communication skills, and the ability to effectively build relationships with SI and executive leaders in the partner ecosystem. Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales, alliances, marketing, legal, operations, and SI partners. Maintains a deep understanding of Salesforce technology and articulates Salesforce value propositions to new and growing partners. You will work closely with the Canada Financial Services and Telco Sales leadership team and AEs. You will be their trusted advisor by actively contributing to the sales strategy and partner strategy. This individual will be held accountable for achieving and exceeding the performance targets jointly established with SI partners and within A&C and Sales. Your Impact: Trusted Business Partner: You are recognized as a trusted business partner by the key stakeholders you work with, including but not limited to sales, Partners, marketing, A&C C360 teams, etc. This is achieved by providing a thoughtful point of view on the sales strategy and partner strategy; taking a proactive approach and being detail oriented; deep listening and active contribution in meetings with timely follow-up on next steps/action taken; providing in advance, the context to a meeting, agenda, expected outcomes to key stakeholders. Excellent understanding of growing and sustaining businesses in a highly competitive and changing marketplace. Contribute and execute the Canada GTM strategy through building strong partner relationships and aligning GTM plans. Team collaboration and visibility: You work closely with the team and are recognized as a valued team member who is actively sought after by the team. You are present in person and virtual-being present also means being an active participant/contributor to the meeting. Through this active participation with the team members, you will also learn and develop your own professional growth. Act with a sense of urgency: You know how to leverage the resources available to you to get the job done in a fast-paced environment. You proactively take the initiative and follow up. GTM initiatives and enablement: You work with partners, and sales and marketing teams to identify and execute high-value co-branded GTM events and enablement activities. This includes contributing to and preparing the business case, measuring ROI, and ensuring the next steps are taken. Driven to succeed and results-oriented: Manage and maintain app rigor and achieve a high degree of operational excellence. Achieve or exceed quarterly and annual quota targets along with all other performance metrics as established in the V2MoM. Work with Salesforce SI partners to generate new business in existing accounts and new markets. Preferred Qualifications: A strong FINS and Telco background is preferred.Strong track record of exceeding partner revenue targets.Sound business acumen skills; thrive in a fast-paced, dynamic work environment.Strategic thinker who is able to blend consulting and business strategy to develop compelling plans for new partner initiatives.History of successfully developing and leading multiple strategic partnerships.Experience recruiting, developing, and managing a partner base.Strong knowledge of Salesforce technology and applications products/solutions, platforms, and SaaS.Must be comfortable with complexity, and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques.Excellent spoken and written communication, interpersonal, and relationship-building skillsAbility to work both independently and with a team.Experience with creating and building differentiated relationships with partners in the SI community.Demonstrated ability to drive significant influence and accelerated revenue through SI partnerships and drive new growth channels.Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, sales etc.Willing and able to travel as needed. Additional Skills/Assets: Broad-based business and technology expertise with 10+ years in alliance management, consulting, and/or sales, with a track record of driving successful business development activities.Excellent understanding of growing and sustaining businesses in a highly competitive and changing marketplace.Ability to liaise with and motivate individuals at all levels of the partner relationshipsPolitically astute, good understanding of business, and able to ascertain key decision-makers.Experience working with SI consulting organizations in multiple cities/verticals.Experience working with multiple Sales teams driving and building the partner ecosystem.Highly motivated and independent contributor.Operate with a sense of urgency.High energy, enthusiasm, and passion for the business.Business, Computer Science or Engineering Bachelor's degree (MBA degree is preferred)Our Investment In You:World-class enablement and on-demand training - check out Trailhead.com for a sneak peek!Exposure to executive thought leaders with a passion for living our valuesClear path to promotion with accelerated leadership development programsWeekly 1:1 coaching with your leadershipFast Ramp mentorship programWeek-long product bootcampSandler Sales TrainingVolunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 15 Companies that Care, and are on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefitsFinancial benefits and perksTime off and leave policiesParental benefitsPerks and discounts Visit https://www.salesforcebenefits.com/ for the full breakdown. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/28/2024 03:09 PM

As a Credit Support Manager I, you will directly manage a group of Specialists and/or Analysts who are responsible for 1) Engaging with our customers to offer options that provide appropriate solutions and/or 2) Processing the work associated with this function. You will use your knowledge, experience, and relationship-building skills to enhance the performance of the department, the line of business through active participation on specific projects, and as part of the Site Leadership Team.As a Credit Support Manager at JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.Job responsibilities Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business. Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary. Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards. Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation. Required qualifications, capabilities, and skills Minimum 3 years of experience in customer service or in the function being managed Verbal and written communication skills Influencing skills Change management skills Prioritization skills Data analysis skills High School diploma/GED required Preferred qualifications, capabilities, and skills Previous financial industry experience People management experience 2 years of experience in a call center environment, for call center roles If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll... Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more Provide opportunities for professional growth and advancement Provide a work environment of high-energy employees that are trained, coached, focused, and driven Provide paid classroom and on the job training, including industry leading benefits that start on day one Respect and value diversity, integrity, and teamwork Work scheduleWork schedules will vary. Candidates must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/01/2024 10:24 PM

BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of technical product or program management experience- Experience owning/driving product roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading engineering discussions around technology decisions and strategy related to a productDESCRIPTIONAdvertising is a strategic bet for Amazon and is one of the fastest growing business units. Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We are strengthening our offering by continuously building and enhancing product capability to improve shopper engagement and advertiser experience.We are looking for a Principal Product Manager (Tech) in the Amazon DSP team for the India market. The north star of the team is to make ADSP the partner of choice for our customers as they seek to achieve their performance marketing and branding objectives. You will be responsible for scaling Ad's product capability in line with the business growth aspirations. This is a hands-on leadership position, seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape. You will work with a dedicated engineering team and will heavily collaborate with WW Ads and India sales & account management stakeholders. You will manage the complete business of your product area including establishing key metrics, setting and meeting goals on business/product metrics, advertiser engagement, and retention. You will be driving key business and CX metrics like advertising revenue, ads utilization and relevance. You will engage with other key teams in India Ads like Demand, Marketing, Sales and Account Management teams. Beyond these, you will have ample opportunities to interact and influence WW Product, Tech, Applied Science teamsKey job responsibilities• Identify product opportunities for the advertisement business using data, customer engagement studies, industry benchmarking and anecdotes. Create detailed near-term and longer-term roadmap for your product area • Build the product roadmap, architecture and capabilities that help improve both advertiser experience (e.g., impressions, brand affinity, engagement, sales,) and shopper engagement (e.g., CTR, relevance). • Build ads supply, creative formats, and targeting enhancements. • Own the go-to-market (GTM) of product features by influencing Marketing narrative and Sales / Account Management processes. • Manage all aspects of project including organizing and planning, estimating, managing resources, tracking and controlling, risk & opportunity, quality, documentation and change management. • Work closely with Tech & Applied science teams to create execution plans and ensure timely delivery of high-quality outputs. • Engage frequently with IN & WW leadership to coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents.About the teamYou will be part of the IN Ads product team, which has built multiple India first products for advertisers and then scaled worldwide. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Master's degree- Experience in project management methodologies, business analysis, or process improvement- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authoritySalary: . Date posted: 04/02/2024 10:17 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAt Amazon Pay, we aim to be Earth's most customer-centric payments service, offering trusted, frictionless, and rewarding payment solutions on and off Amazon. The Credit and Lending team's mission is to bridge the credit gap in India and enable seamless credit for everyone at lowest cost, thus empowering more Indians to fulfill their aspirational consumption needs. This role is for Program Manager - Installments, within Amazon Pay's credit and lending team. The role will drive key initiatives to help scale the installments program and will also manage horizontal capabilities (for e.g. Credit Insurance, KYC) across Amazon Pay Credit and Lending programs.Key job responsibilitiesWe are looking for an experienced Program Manager who is customer centric and data-driven. The role requires collaboration with key external stakeholders (banks, sellers) and internal stakeholders (product managers, category managers, bank alliance partners) to provide best-in-class installments and consumer durable loans experience for our customers. The key responsibilities for this role are: 1. Drive execution and scale of various installment programs including credit card installments, Debit card installments, Card-less EMIs and new form factors like EMI on UPI. 2. Work with ecosystem partners including brands, sellers and lenders to provide No Cost EMI options to customers. 3. Work with Insurance partners to create insurance on installment options for customers, helping them protect against exigencies during loan period. 4. Drive installment related inputs during key sale events enabling customers to benefit from a choice of affordable financing options. 5. Conduct periodic benchmarking exercise to ensure Installment options on Amazon are best in class. Help Product and category teams in execution of No Cost EMI promotions and reconciliation of outstanding dues from sellers and lenders. 6. Own leadership communication on status of key inputs and program initiativesAbout the teamCredit and Lending team at Amazon Payments focuses on solving credit and affordability needs of the customers. We focus on building the most rewarding and most affordable payment instruments for customers while ensuring reliable and trusted payment experience.Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is the largest co-brand credit card program in India.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/02/2024 10:15 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solving the enterprise application E2E, designing and building the Salesforce Industry-specific Financial Services industry solutions. As a Technical Architect, you will become a deep product expert with Industry Financial Services Cloud applications, and work closely with our sales and delivery teams to ensure customer success.The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.Responsibilities:Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partnersGuide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and SalesforceBuild out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needsHighlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.Qualifications:10+ years of experience in developing technology solutions.3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudioDomains- Communications and Media OR Healthcare & Insurance OR Finance OR GenericExpertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset ManagementIntegration Architecture (Must have)Platform Security (Must have)Identity and Access Management / Integration SecuritySharing and Visibility (Must have)Data Architecture and Management (Must have)Architectural Design PatternsApex Design Patterns (Must Have)Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)OmniStudio Developer/Consultant. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 25% billable and in addition to team leadership, you will work with our customers and partners as a senior technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Responsibilities: You'll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects, and Managers. You'll be responsible for recruitment, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients demonstrating Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 8+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Good communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Demonstrable ability to analyze, design, and optimize business processes via technology and integration Resourceful and entrepreneurial thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

Are you an exceptional project manager with a knack for leading efficient Agile teams? We're looking for someone who excels in a dynamic environment, refining backlogs to ensure products are delivered on time and surpass expectations. Join our new team, where your passion for high-quality products, meticulous attention to detail, and superior communication skills will be highly valued. Your background in Agile product development and expertise in backlog refinement will be key to your success in this role.Job Responsibilities: Manage product backlog - Maintain and update epics, refine stories with the development teams, and prioritize work for upcoming sprints. Understand customer empathy - Understand the experiences, challenges, and needs of the customers of card data. Proactively reach out to listen to their stories and gather feedback. Act as point of contact - Act as a bridge to connect the product and development teams. Translate the vision and what each data product is designed to do for its users. Provide the dev team the why behind all user stories and other tasks they're prioritizing. Collaborate for milestone planning - Partner closely with the dev team to estimate the work and set ambitious yet achievable goals. Report on the progress and status of the work to senior leaders. Meet for stakeholder management - Meet regularly with relevant stakeholders, managing their expectations, and strategically communicating with them to ensure alignment and buy-in throughout the product lifecycle. Required qualifications, capabilities and skills: 8+ years of experience working in product management, project management, or similar domain area. Bachelor's Degree in Quantitative Business or STEM related field. Experience managing timelines and dependencies while monitoring blockers, and liaising with stakeholders and functional partners. Technical ability to understand, design, and explain complex product and data strategies to both business and technical audiences. Superior communication skills - oral and written; your documentation is second to none. Independently driven, tenacious, and hard working. Must be a team player.Preferred qualifications, capabilities and skills: Master's Degree in STEM related field. Experience with data, data analytics, and data products. Experience with data pipelines and cloud environments.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/04/2024 10:28 PM

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Digital Channels , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Prioritize delivery based on knowledge of short- and long-term product plan Collaborate with Design, Tech, Data & Analytics and business stakeholders Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Strong communication skills with developers and product leads Attention to detail and follow through to find solutions Preferred qualifications, capabilities, and skills Strong Jira experience Analytics experience - Adobe, Tableau, etc. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.Salary: . Date posted: 04/05/2024 10:27 PM

As a Product Director in the Deposit 2.0 team, you will collaborate with various departments to achieve business goals while prioritizing the needs of our end users. We are seeking someone with a track record of launching successful software products in dynamic, consumer-oriented companies, a passion for enhancing people's financial lives, and the capability to devise and implement innovative solutions to challenging yet exciting customer issues.As a Product Director for Deposit 2.0, you will work cross-functionally to drive business outcomes while putting end users front and center. If you have proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people's financial lives, the ability to craft and deliver creative solutions to challenging (but exciting) customer problems, then we are looking for you!Job responsibilities; Design and implement simple, modern, innovative capabilities and services for deposit related domains (e.g. Data management, Compliance, Settlement processing etc) by leading a team of product managers and resources like design, data, operations and technology through creation and execution Develop and maintain strong relationships across multiple product areas on the path to delivering Deposit 2.0 Execute and build across multiple product teams using dependencies and dedicated teams. Pore over data, customer feedback, and customer research and use all the key insights to be an advocate of the customer experience, create compelling product/experience proposals and to influence internal stakeholders Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline Create and maintain feature product roadmaps that align to the product vision Manage work in a highly organized, flexible manner, while staying focused on critical scope Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize, deliver the core deposit platform modernization roadmapRequired qualifications, skills and capabilities; 10+ years of product management experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points and form factors BS/BA degree or equivalent experience Excellent communication and interpersonal skills Ability to develop and prioritize the product backlog to ensure the team delivers high value features Experience building product roadmaps Leader of collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives) Customer-centric focus and keeps rapport with end users Proficient in JIRA About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/05/2024 10:24 PM

Join JPMorgan's transformation into a technologically advanced, client-centric company. We're investing in cutting-edge infrastructure, data, and AI technology and are seeking top talent Data team. Our mission is to incorporate Data & machine learning into our key customer products, working closely with our engineering and technology partners. This role provides a unique opportunity to make a significant impact on the financial services industry.As a Data Product Manager in Consumer & Community Banking in the Home Lending Data Owner team, you'll play a key part in running programs at the forefront of Chase's data modernization efforts, leading the Home Lending into an AI analytics and cloud-first based strategy. This is a unique opportunity to manage the design and implementation of a hyper scale data platform that will underlay the migration of our existing $200M+ Home Lending data ecosystem to the cloud.In this position you will be responsible for supporting technical architecture, AI/ML and data design, and strategic decisions around the design of, investment in, and decommissioning of elements of the Home Lending Servicing Product that is created, provisioned, or consumed to support strategic business objectives, Artificial Intelligence/Machine Learning, advanced analytics, business operations, and reporting. As a member of the Data & Analytics team, you will collaborate with transformation leaders, designers, and developers to ensure that Home Lending Products leverage state-of-the-art cloud architecture while effectively navigating the firm's current-state hybrid environment. You will partner with aligned Data Owners, Data Scientists, and Analysts, to drive increased business value through the identification of data required to support advanced analytics outcomes such as customer segmentation, personalization, and AI/ML, including Generative AI models.Job Responsibilities: Proven experience in a team manager role within a data-driven organization. Demonstrated experience in managing and deploying AI/ML models at scale. Experience in product management, including the development and launch of new data products. Proven track record of working with cross-functional teams, including data scientists, engineers, and business stakeholders. Experience in strategic planning and execution of data initiatives. Familiarity with data governance and data privacy regulations. Experience in the use of data visualization tools and data analysis software. Prior experience in Home Lending Required qualifications, capabilities and skills: Bachelor's degree in Computer Science, Data Science, Statistics, Economics, or a related field. Strong understanding of AI/ML use cases and their real-world advantages/drawbacks. Knowledge of cloud platforms like AWS, Google Cloud, or Azure, and experience with big data technologies like Hadoop, Spark, etc. Excellent leadership and team management skills. Strong problem-solving skills and the ability to make data-driven decisions. Excellent communication skills, with the ability to explain complex data concepts to non-technical stakeholders. Ability to work in a fast-paced environment and manage multiple projects simultaneously.Preferred qualifications, capabilities and skillsA Master's degree or PhD would be a pluAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/20/2024 10:28 PM