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Overview of salaries statistics of the profession "Inbound Sales Advisor in Australia"

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Aftersales Advisor

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Agronomy Sales Advisor

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Automotive Sales Advisor

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B2B Outbound Sales Advisor

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Beauty Sales Advisor

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Box Office Sales Advisor

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Business And Sales Development Advisor

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Business Sales Advisor

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Customer Service & Sales Advisor

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Direct Sales Advisor

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Educational Sales Advisor

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Field Sales Advisor

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General Insurance Sales Advisor

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Horticultural Sales Advisor

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Inbound Vacation Sales Advisor

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Insurance Benefits Sales Advisor

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Insurance Sales & Financial Advisor

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Insurance Sales Advisor

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Life Insurance Sales Advisor

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Membership Sales Advisor

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Outbound Sales Advisor

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Outbound Vacation Sales Advisor

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P&C Insurance Licensed Sales Advisor

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Plumbing Sales Advisor

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Premium Sales Advisor

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Sales & Client Experience Advisor

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Sales And Marketing Advisor

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Web Lead Sales Advisor

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Call Centre Operator – Western Sydney – Ongoing casual position
Allstaff Australia, Sydney, Parramatta & Western Suburbs
DescriptionAllstaff Australia is seeking an experienced Contact Centre Operator to work at an International Charitable Organisation on an ongoing casual basis on Monday and Tuesday 9am-5pm. This role is based in Western Sydney.Responsibilities:Receive inbound calls regarding items/donations, in a fast paced call centre.Organise for the items/donations to be picked up from different locations across Sydney.Deal with customer complaints in a timely and professional manner.Work with Senior Management.Skills and experienceComfortable communicating with people from diverse backgrounds, with an excellent phone mannerMinimum 1 year call centre experienceInbound and outbound customer service experienceFlexible, manages time well, and the ability to multi-taskIf this sounds like you, please apply with your updated Resume.
Industry Sales Consultant- Retail, Consumer Goods and Travel
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About TeamSalesforce is continuing to make strategic investments in Industry verticals. The Industry Sales team plays a critical role in focusing those investments to drive growth at customers within the industry. We drive that growth by designing specific micro-vertical solutions and assets tailored to their needs and language. This team operates at the cross section of customer needs, industry product solutions, and sales. We develop, inspire, and champion micro-vertical strategies, POVs, and sales plays targeted and in the voice of our customers. We build and leverage executive relationships to identify industry trends and drive success using Salesforce technology. We also assist in targeted account-specific planning and deal management with our Sales team partners. And most importantly we are growing fast. We need dynamic fast paced individuals that bring a combination of industry relevant experience, a solution-oriented mindset, and an ability to sell and advise our customers on the best way to make the most of their Salesforce investment. If that sounds like you, keep reading!About RoleWe are looking for a self-starter who is familiar with the Salesforce Customer 360 Platform. The ideal candidates are likely to have one of the following:A strong background in enterprise sales or similar selling experienceExperience i n RCG and Travel contributi ng to large scale transformation initiatives.Consulting background with client experience in RCG and Travel such that you are familiar with key challenges and opportunities in the industry, and have sold and/or delivered technology initiatives that address those challenges and opportunities.The Industry Sales Consultant will partner with their sales team counterparts in helping plan, implement and grow the RCG and Travel accounts they are supporting. They will serve as an expert on the micro-vertical play content and partner with sales teams and will prioritize, plan and coordinate the RCG and Travel industry sales plays across a variety of cross functional roles. This role is a mix of sales, strategy, program execution, planning and enablement. They should be comfortable with a fast-paced, high growth environment and be able to shape and share Salesforce's RCG and Travel point of view in both client-facing and internal settings.The ideal candidates will get motivated and excited by the list of things we're looking for below.We are looking for strategic thinkers and leaders that love to problem tackle (especially with technology solutions).Whether you like to sell or solution, you should get excited about sharing how Salesforce's technology can provide unique solutions that address needs within the industry.We want candidates thatBring a high energy, engaging presence to internal and external audiences in a variety of settings (virtual, white boarding solution sessions, customer presentations, internal enablement)Partner effectively across teams to create RCG and Travel relevant points of view, assets and solutionsCollaborate with sales teams to help them bring an industry solution oriented attitude that elevates the growth plans for their accountsUse their unique industry knowledge and understanding to help create and progress sales opportunities with customersUnlock new demand by uncovering RCG and Travel business problems and matching them to our solutionsUncover executive-level initiatives and problems that map back our solutions across multiple lines of businessHave an understanding of the way RCG and Travel businesses operate, how they make decisions, and the priorities that drive decisions from the C-levelYour Qualifications Enterprise Software Sales, RCG and Travel Company, or Consulting. No matter which background you are coming from you should have experience with large technology driven business transformation initiativesConsistent achievement of year over year quota and/or performance goals attainmentExperience in defining and delivering ROI/ Business Case for large scale initiativesExperience crafting complex sales proposals that tie technology products to business problemsAbility to work across large extended teams consisting of sales specialists, solution engineers, customer success, and training personnelHow you'll be evaluated in the interview process: 1. Business acumen2. Results Oriented3. Compelling communicator4. Strategic, Structured Thinking5. Collaborative, win-as-a-team approach6. Resourceful7. Scrappy - does what's needed to get the job done8. Coachable9. Trusted advisorOur investment in youWorld class enablement and on-demand training - check out Trailhead.com for a sneak peek!Sandler Sales TrainingWeek-long product bootcampFast Ramp mentorship programWeekly 1:1 coaching with your leadershipClear path to promotion with accelerated leadership development programsExposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 50 Companies that Care, and are on on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in FY19.We have a public-facing website that explains our various benefits for:Health BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsVisit https://www.getsalesforcebenefits.com/en for the full breakdown!"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/18/2024 03:09 PM
Sr. Ops Associate, BOX
Amazon, Bengaluru, Any, India
DESCRIPTIONWe are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvements in supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface.This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems.Key job responsibilities Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.  Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment. Developing and updating reporting focused on key operational performance indicators. Responsible to manage tactical planning and drive execution of assigned tasks Ensure seller / vendor operational performance delivery inline with targets Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with ExcelPREFERRED QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related fieldSalary: . Date posted: 03/19/2024 10:17 PM
Specialist I - Customer Service - Mumbai
JPMorgan Chase, Mumbai, Any, India
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:29 PM
Part Time Reservations Sales Specialist
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 47 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.We have an exciting opportunity for a Part-Time Reservations Sales Specialist to join the Worldwide Reservation Operations team. The Four Seasons Reservations Sales Specialist is seen as a trusted advisor who exemplifies the highly personalized service for which Four Seasons has been known for 60 years. Specialists are only a phone call away and work to understand guests' needs and interests to confidently recommend and book the perfect Four Seasons experience whether they are travelling for business or pleasure in any of our luxury properties around the world.This is a remote, work-from-home position based in Ontario, Canada #LI-Remote.Key Activities: Use a consultative sales approach to identify guests' needs and make relevant recommendations Actively seek opportunities to up sell and cross sell additional services that add value to the guest experience Book reservations ensuring a high degree of accuracy Clearly explain rates, availability and cancellation policies pertaining to the reservation Respond to customer service inquiries in a professional manner Liaise with hotels on behalf of guests and travel professionals Meet or exceed established sales and quality goals Key Skills, Knowledge, and Competencies: Proven consultative sales skills Superior written and verbal communication skills, with the ability to communicate effectively via telephone and email by utilizing active listening Excellent interpersonal skills Demonstrates a pleasant, courteous, efficient, and professional telephone manner Tech Savvy with exceptional computers and web skillsAbility to learn quickly and adapt to a fast paced and often changing environment Self-motivated and uses sound judgement when interacting with clients and colleagues Excellent time management skills, attention to detail and the ability to multitask Enthusiastic, positive, friendly attitude Reliable and flexible Shift: Up to 29 hours per week Working a rotating shift during the Contact Centre's hour of operations -- Weekdays 8:00 AM - 11:00 PM and Saturday/ Sunday 9:00 AM - 10:00 PM (These hours are subject to change based on business needs and conditions)EducationHigh School graduatePost-secondary diploma/degree an assetExperienceMinimum 1-2 years sales and customer service in an inbound call centre environment All applicants must be eligible to work in Canada.Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/27/2024 09:59 AM
Customer Service Administrator Financial Services
, Melbourne CBD
Full time, Permanent Role for Recent Graduates|$65,000 Salary PackageOur client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele. They are passionate about training recent Graduates in Economics / Finance who have a true drive to grow in this field with ongoing training and support.As a Customer Service Administrator, you'll handle inbound and outbound calls to customers, providing assistance with various financial services inquiries, including policy details, claims processing, onboarding and account management.While recent graduates are welcome, we seek individuals with a strong dedication to customer satisfaction, excellent communication skills, and the ability to quickly grasp financial concepts. You will be responsible for maintaining accurate records of interactions, ensuring compliance with industry regulations and upholding the company's standards of service excellence.We are seeking recent graduates who are enthusiastic, eager to learn, and passionate about providing exceptional customer service. While prior experience in the financial services sector is not required, candidates should possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.This role offers an excellent opportunity for recent graduates to kickstart their career in the financial services industry and gain valuable experience in a dynamic and supportive workplace. If you're ready to embark on a rewarding career journey we encourage you to apply and join our esteemed team.Alternatively, if you have experience in financial services within Customer Service including superannuation, wealth management, insurance or banking, we will consider your application for other positions suitable that may arise.- Full time, on site permanent role for Recent Graduates- $65,000 salary package- CBD location on site- Ongoing supportive training and development in a dynamic and rewarding workplace
Travel Advisor I - Chase Travel (Quebec, Canada)
JPMorgan Chase, Canada, Any
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!As a Travel Advisor in Chase Travel, you will use your training and knowledge to serve as a trusted Advisor, identifying individual customer needs and providing them with exciting travel solutions. You will coordinate travel experiences by providing post-booking support for car rentals, and hotel accommodations. Additionally, you will support our customers by providing product and service information that will assist them in understanding the benefits we offer through our travel rewards loyalty program.Job responsibilities:Gain expertise in all facets of point redemption to effectively comprehend the travel loyalty program requirements tailored to individual clientsServe as the intermediary between the customer and the service provider, facilitating the resolution of any issues related to their booking processProvide timely, accurate and professional service to both internal and external customersAchieve and exceed established customer service metrics and goals, ensuring satisfaction and loyalty levelsCollaborate effectively within a dynamic team environment, actively supporting colleagues and fostering a team work spirit to achieve shared objectivesProactively keeping abreast of travel regulations and industry requirements to apply this knowledge as neededEffectively identify customer concerns and promptly apply efficient solution for optimal resultsWork a flexible schedule during the clients' servicing hours which may include weekends and holidays; Have the flexibility to attend staff and training meetings for ongoing updates in the travel industry, program guidelines, and office procedures, which may not be during your assigned hoursKeep immediate supervisor promptly and fully informed of all problems or unusual matters and take prompt corrective action where necessary or suggest alternative course of action which may be takenComprehension of our booking system to provide troubleshooting for membersRequired qualifications, capabilities, and skillsBilingual English/French required (verbal and written)High School Diploma or GEDCustomer Service experience requiredDemonstrate effective communication and interpersonal skillsExcellent time management and multi-tasking ability to include advanced knowledge/proficiency using multiple screens in an online environmentProficient computer skills, including the capability to navigate multiple programs and systems simultaneouslyAbility to quickly and accurately enter data in a script driven environmentAbility to work independently and function as a team member.Receptive to cross training opportunities and demonstrate willingness to acquire additional roles within the organization to enhance team flexibility and foster professional growthQuebec Travel Counsellor Certificate required; must be obtained prior to start date.Preferred qualifications, capabilities and skills  Customer service experience in an inbound call center environment, preferably in the travel industryIntermediate to advanced knowledge/proficiency of GDS and/or other technology platforms including self-booking toolsAdditional information:This position is a work from home opportunity and requires a Quebec Travel Counsellor Certificate which must be obtained prior to your start date. Assistance in obtaining this certificate will be provided if not already held at time of offer. Work schedules will vary, and you must be willing to work schedules during our operating hours which include evenings and weekends. Specific information will be provided by the Recruiter.This position requires both English and French proficiency due to the following:The Aeroplan/Air Canada team fields calls and emails from Aeroplan members, in Quebec and throughout the world, regarding post-booking support for hotel and rental car reservations. The call center offers support in French and English via phone and email. DESCRIPTION DE POSTEVous avez la passion des voyages, aimez résoudre des problèmes et partagez notre objectif commun, qui est d'aider nos clients à planifier et à réserver des voyages facilement. Joignez-vous à Chase Travel et contribuez à définir l'avenir du voyage tout en propulsant votre carrière vers de nouveaux sommets!À titre de conseiller(ère) en voyages au sein de Chase Travel, vous appliquerez votre formation et vos connaissances pour agir à titre de conseiller de confiance, en parvenant à définir les besoins particuliers de chaque client et en leur proposant des solutions de voyages intéressantes. Vous coordonnerez les expériences de voyage en offrant du soutien après la réservation pour la location de voiture, et des hébergements à l'hôtel. De plus, vous soutiendrez nos clients en leur fournissant des renseignements sur les produits et services qui les aideront à mieux comprendre les avantages que nous offrons au moyen de notre programme de fidélisation.Responsabilités :Développer une connaissance de toutes les étapes de l'échange de points afin de maîtriser efficacement les exigences du programme de fidélisation propres à chaque clientAgir en tant qu'intermédiaire entre le client et le fournisseur de service, en facilitant la résolution de tout problème relatif au processus de réservationFournir des services rapides, précis et professionnels à des clients internes et externesAtteindre et surpasser les mesures et objectifs établis du service à la clientèle, afin de respecter les seuils de satisfaction et de fidélisationParticiper efficacement au sein d'une équipe dynamique, en aidant activement les collègues et en favorisant un esprit d'équipe en vue d'atteindre des objectifs communsSe tenir informé des règlements de voyage et des exigences l'industrie en vue d'appliquer cette connaissance au besoinDiscerner efficacement les inquiétudes des clients et appliquer rapidement une solution efficace en vue d'obtenir des résultats optimauxTravailler selon des horaires flexibles durant les heures de services aux clients, ce qui pourrait comprendre les fins de semaine et les jours fériés; se rendre disponible pour assister à des réunions d'employés et des formations en vue d'obtenir des mises à jour sur l'industrie du voyage, les lignes directrices du programme et les méthodes de bureau, qui pourraient avoir lieu hors de vos heures de travailTenir votre supérieur immédiat rapidement et pleinement informé de tout problème ou toute question inhabituelle, et prendre des mesures pour y remédier rapidement, au besoin, ou suggérer des solutions de remplacement possiblesComprendre notre système de réservation afin de régler tout problème des membresCompétences requises :Bilinguisme français-anglais obligatoire (oral et écrit)Diplôme d'étude secondaire ou formation généraleExpérience en service à la clientèle obligatoireSavoir démontrer de bonnes compétences en communication et des habiletés interpersonnellesExcellente gestion du temps et capacité d'exercer plusieurs fonctions à la fois, qui nécessitent une connaissance approfondie/maîtrise de plusieurs écrans dans un environnement virtuelForte compétence en informatique, y compris la capacité de naviguer dans plusieurs programmes et systèmes à la foisCapacité à saisir rapidement et correctement des données dans un environnement axé sur le scriptCapacité de travailler de façon autonome et de participer à une équipeÊtre disposé à saisir des occasions de formations croisées et démontrer une volonté à occuper d'autres fonctions au sein de l'organisation afin d'accroître la flexibilité de l'équipe et de favoriser la croissance professionnelleAvoir obtenu le Certificat de conseiller en voyage au Québec; obligatoire avant la date de commencementAtouts :Expérience en service à la clientèle dans un centre d'appels entrants, préférablement dans l'industrie du voyageBonne ou excellente connaissance de la GDS et/ou d'autres plateformes technologiques, notamment les outils de réservation autonomesRenseignements supplémentaires :Ce poste est une occasion de faire du télétravail et requiert le Certificat de conseiller en voyage du Québec, qui doit être obtenu avant la date de début. Une aide sera offerte pour obtenir ce certificat s'il n'a pas déjà été acquis au moment de l'offre. Les horaires de travail varieront, et vous devez accepter les horaires de travail offerts durant nos heures de services, ce qui comprend les soirées et les fins de semaine. Le recruteur fournira des renseignements précis.Ce poste exige une maîtrise du français et de l'anglais pour les raisons suivantes :L'équipe Aéroplan/Air Canada reçoit des appels et des courriels de la part de membres Aéroplan, du Québec et de partout dans le monde, pour obtenir du soutien après réservation relativement à des réservations d'hôtel et de voitures de locationLe centre d'appel offre des services en français et en anglais par téléphone et par courriel.About usChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteranAbout the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/12/2024 10:22 PM