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Fund Operations Associate
PIMCO, Sydney, AU
Fund Operations Associate About Us: We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $2.21 trillion in assets for clients around the world. PIMCO has over 3,025 employees in 20 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients. PIMCO is one of the worldâ€s premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities. Position Description: The Role This role of Fund Operations Associate is focused primarily on the functions of Fund Operations, Vendor Oversight and Funds Development. The team collaborates closely across all functions and so some support of Financial Reporting & Tax and Fund Finance provides an all-round exposure to all Fund related functions. The role is best suited to candidates who are able to apply a high degree of detail and expertise across a wide range of functions simultaneously. Vendor Oversight Responsible for oversight of key activities performed by our vendors across Global Bank Oversight (NAVs), Shareholder Services (Investor Services) and the overall service quality of the vendors Global Bank Oversight is the group within PIMCO that oversees/reviews/approves the Fund NAVs that are calculated by the Fund Administrator. The Fund Operations Associate will be responsible for the execution of the Fund NAV reviews daily in order to verify what has been calculated and confirm the unit prices for the fund range to market. Investor Services is the group within PIMCO that oversees investor on-boarding, AML/KYC, transactions, email and call queries. The Fund Operation Associate acts a PIMCO point of coordination and escalation for these activities performed by vendor. Vendor Management Oversight is the group within PIMCO that monitors and reports the overall service quality provided by vendors, working with vendors to ensure all processes are being conducted in an accurate and timely manner. The Fund Operation Associate will act as the first point of contact with vendors for any incidents and work with the Vendor Oversight Manager and Head of Funds to work through the incident management processes. The same group will also work on periodic due diligence reviews with our vendors as outlined in the PIMCO vendor management framework. The Fund Operations Associate will also work through regulatory reporting such as transaction monitoring, as well as taking responsibility to manage and review Regulatory Guide ("RG") 97 vendor reporting. Fund Operations The Fund Operations function is responsible for managing the flow of information from the Unit Registry through to the investment desks. This role will be responsible for Management of the daily cash inflow / outflow of the fund range, including validation of reporting from unit registry and ensuring the correct reporting flows through systems to the PIMCO investment desks Coordinating with Fund Finance team to forecast management fees payable from Funds and communication with the liquidity requirements to investment desks Funds Development PIMCO has a robust product design lifecycle that involves numerous teams across the business from Product Strategy, Client Solutions & Analytics, Legal & Compliance and Funds feeding into the design of new Funds. The Fund Associate is responsible for New Fund Setup/Fund Closure processes around the creation of Funds & Share Classes within internal systems and with vendors. Fund Documentation review processes around the regular review of Fund documentation such as Product Disclosure Statements and Additional Information guides to ensure the elements related to Fund team and vendors are accurate In addition to these business as usual tasks, the Fund Associate will also be involved in small projects to enhance operating process, implement change internally (and with vendors) and align local requirements and procedures to global process changes. Position Requirements: Required qualifications & competencies The successful candidate will demonstrate the following qualifications & competencies: Bachelor Degree in a Business (Finance, accounting or related disciple preferred) 2 â€" 3 years†experience in Financial Services in fund administration, transfer agency, fund accounting or vendor oversight within an asset management firm or outsourced service provider is essential Comprehensive knowledge of the structure and operational processes related to managed funds essential Ability to manage small projects of work alongside business as usual Strong English skills in both written and oral form essential Strong analytic approach and problem solving skills required Ability to communicate effectively across different business stakeholders Well organised and able to manage / prioritise competing deadlines Proficient in all Microsoft office applications with advanced experience in excel Benefits: PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include: Medical, dental, and vision coverage Life insurance and travel coverage 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs Community involvement opportunities with The PIMCO Foundation in each PIMCO office
Customer Service Officer - Sydney
The Australian Red Cross Blood Service, Located in Alexandria, NSW
Fixed term full time, 12 months opportunity Varied shifts across a rotating roster, Mondays to Saturdays - 7am to 10pm Located in Alexandria, NSW About Lifeblood:At Lifeblood, we’re here for all Australians and although our life-giving role started over 90 years ago with blood, today we support more people in more ways than ever before.We also help to facilitate the donation of tissue, organs, breast milk, and other life-giving biological products. Plus, we deliver world-class research and provide expertise in diagnostic, transplantation and other clinical services. Everyone at Lifeblood is united through the power of humanity to build a healthier nation.We strive for an inclusive environment where people from diverse backgrounds and perspectives are respected, connected, and able to contribute to the best of their ability, with equal access to opportunities and resources.About the role:We are seeking a  Customer Service Officer to join our busy team at the Sydney Processing Centre. You will be at the forefront of helping to save lives; taking orders from hospitals and our clients around blood and blood products. You will work closely with various departments to understand stock levels and will work with couriers to ensure the efficient, safe and timely delivery of our products to those in need.You will act with a sense of urgency, high energy and enthusiasm, while noticing the little details. Having an aptitude to learning medical terminology, blood and blood products to enable you to liaise with stakeholders in the medical profession and deliver an exceptional service is important.This is a fixed term full time, 12 months opportunity. You will be rostered to work on a rotating roster, with varied shifts across Mondays to Saturdays - 7am to 10pm.Accounabilities:• Providing an exceptional service to our customers • Responding to life threatening situations with a sense of urgency• Creating and tracking orders with external couriers • Ensuring data entry is completed and entered accurately into the National Blood Management System • Upholding safety and quality standardsSkills & capabilities:• Ability to relate openly and comfortably with diverse groups of people • Able to remain calm under pressure while maintaining high energy and enthusiasm • Ability to achieve results, even under tough circumstances• Adaptability to match a shift in priorities • Diverse experience in a customer focused environment• Digital and technical aptitude• Proven ability to think outside the box and problem solve delivery delays • Experience working independently and in a small teamBenefits:• Salary packaging programs which allow you to make the most of your salary• Rewards program offering discounts on movies, groceries, food & beverage, department stores and travel & leisure• Discounted health insurance, veterinary care and car hire• Internal programs focused on your wellbeing and safetyNext steps:We’re a fast-paced business, so we aim to progress suitable candidates through the hiring process as soon as we receive applications.As part of our recruitment process, you’ll be required to complete and clear a national criminal history check, medical assessment, employment history check, and a validation of Australian working rights.For further details on this position please contact Kollyann Thim on kthim@redcrossblood.org.auSalary is determined using the Lifeblood specific Enterprise Agreement. This position is classified under Consulting & Support Grade 2.While we appreciate all interest in our business, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.COVID-19 update:Lifeblood’s top priority is the safety of our donors, staff, volunteers and, of course, blood recipients. Blood and plasma donation remains absolutely vital, and as healthcare settings, our blood donor centres remain open and our teams are ready to welcome donors who are healthy and well.Our donor centres are safe places and we’ve always adhered to strict sanitation protocols. In light of the current coronavirus pandemic, we’ve implemented further measures to help protect our donors and our teams too. For further information on this, please visit our website for updates.  Role Statement Opens in new window
Fund Operations & Development Specialist contract
PIMCO, Sydney, AU
Fund Operations & Development Specialist contract About Us: We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $1.91 trillion in assets for clients around the world. PIMCO has over 2,800 employees in 17 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients. PIMCO is one of the worldâ€s premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities. Position Description: The Funds Australia team is located in Sydney and is responsible for the operational & administrative functions for the PIMCO Australia Fund range. These functions include Fund Operations, Fund Development and Fund Administration PIMCO partners with key vendors in a global outsourced model. In Australia, the Funds team are responsible for oversight of our strategic partner State Street, who have been appointed as Fund Administrator & Custodian for the local Fund range. The Role This role of Fund Operations & Development Specialist will primarily support the interim Head of Funds Australia in providing coverage for the Fund Operations and Development function. The successful candidate will have experience within a Fund Operations team within an asset management firm and have a strong grasp of Responsible Entity obligations for running an Australian Fund range. The functions that this will cover are outlined below. Fund Operations Responsible for oversight of key activities performed by our vendors across Global Bank Oversight (NAVs), Shareholder Services (Investor Services) and the overall service quality of the vendors Fund Cash Flows - Management of the daily cash inflow / outflow of the fund range, including validation of reporting from unit registry and ensuring the correct reporting flows through systems to the PIMCO investment desks Global Bank Oversight is the group within PIMCO that oversees / reviews / approves the Fund NAVs that are calculated by the Fund Administrator. The Funds Specialist will be responsible for the execution of the Fund NAV reviews daily in order to verify what has been calculated and confirm the unit prices for the fund range to market Investor Services is the group within PIMCO that oversees investor on-boarding, AML / KYC, transactions, email and call queries. The Fund Operations Specialist acts a PIMCO point of coordination and escalation for these activities performed by vendor. Vendor Management Oversight is the group within PIMCO that monitors and reports the overall service quality provided by vendors, working with vendors to ensure all processes are being conducted in a accurate and timely manner. The Fund Operations & Development Specialist will act as an escalation point of contact with vendors for any incidents and collaborate with the Interim Head of Funds to work through the incident management processes. The same group will also work on periodic due diligence reviews with our vendors as outlined in the PIMCO vendor management framework. The Specialist will manage reviews of GS007 reporting to ensure vendor controls are suitably designed and implemented. Management of compliance plan audit requests and documentary annual amendments will also form part of the role. An understanding of AML/KYC obligations as well as the Corporations Act as it relates to Managed Investment Schemes is central to the role. While tax knowledge is not fundamental it is expected that the candidate will have an understanding of FATCA/CRS reporting requirements for managed funds in Australia. Prior experience working with investor services to ensure outstanding client experience is essential. Funds Development PIMCO has a robust product design lifecycle that involves numerous teams across the business from Product Strategy, Client Solutions & Analytics, Legal & Compliance and Funds feeding into the design of new Funds. The Fund Operations & Development Specialist will oversee the teamâ€s work in respect of the below. New Fund Setup / Fund Closure processes around the creation of Funds & Share Classes within internal systems and with vendors. Fund Documentation review processes around the regular review of Fund documentation such as Product Disclosure Statements and Additional Information guides to ensure the elements related to Fund team and vendors are accurate In addition to these business as usual tasks, the Fund Operations & Development Specialist will also be involved in small projects to enhance operating process, implement change internally (and with vendors) and align local requirements and procedures to global process changes. Position Requirements: The successful candidate will demonstrate the following qualifications & competencies: Bachelor Degree in a Business (Finance, accounting or related disciple preferred) 6-8+ years†experience in Financial Services in fund administration, transfer agency, fund accounting or vendor oversight within an asset management firm or outsourced service provider is essential Strong working knowledge of Responsible Entity obligations in Australia is essential Comprehensive knowledge of the structure and operational processes related to managed funds essential Ability to manage small projects of work alongside business as usual Strong English skills in both written and oral form essential Strong analytic approach and problem solving skills required Ability to communicate effectively across different business stakeholders Well organized and able to manage / prioritize competing deadlines Proficient in all Microsoft office applications with advanced experience in excel
Virtual Customer Service - India
Amazon, Virtual, Any, India
DESCRIPTIONVCS-IndiaAn Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. Job Description VCS- India:It is a 'Work from Home' model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality. You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.Knowledge & Skills Required Desired skills: Action oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity and department standardsAbility to communicate clearly with both internal and external customersGood comprehension skills - ability to clearly understand and address customer issues appropriatelyGood composition skills - ability to compose grammatically correct, concise, and accurate written responsesAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet ExplorerGood typing skills Preferred Criteria: Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivityShould ensure 'Work-like' environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrates interpersonal skills with a diverse customer baseDemonstrates conflict resolution, negotiation, and de-escalation skillsDemonstrates ownership to resolve challenging customer issues, escalating when necessaryAbility to determine customer needs and provide appropriate solutionsMaintain regular and reliable attendance, including the daily schedule as assignedFlexible with the working schedule; may be expected to work weekends, holidays and eventsAbility to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday seasonProblem Solving Skills:Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assignedAbility to approach problems logically and rationallyAction oriented and self-disciplinedOrganized and detail-orientedAbility to quickly and effectively prioritize work time in various departments to meet business needAbility to maintain composure in highly escalated situations About Amazon.com "Many of the problems we face have no textbook solution, and so we-happily-invent new ones." - Jeff Bezos Amazon.com - a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs. We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.About Amazon India Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth's most customer-centric company. We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want - low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In 2 years since launching our India operations, we have expanded our offering to over 22 million products across 100s of stores! Our philosophy of working backwards from the customers is what drives our growth and success. We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always "Day 1" and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.About the Customer Service Team Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. Building on Amazon's global mission of being the 'Earth's most customer-centric company', the Customer Service team started operations in August 2005 and has grown steadily in size and scope since then. We provide 24/7 support to customers across North America, UK, India, Australia and Canada. Our Team members are empowered to think like owners and resolve customer problems via phone, email or live chat. We operate in a fast-paced, dynamic environment and make an impact to millions of customers across the globe. Our relentless focus on process improvements has helped us continuously evolve and expand our focus into new business domains.BASIC QUALIFICATIONSMinimum qualification is 10 + 2. Any graduate/ PG is eligible to apply Shifts: RotationalBenefits: NSA, OT, Meal Card.Salary: . Date posted: 05/20/2023 08:56 PM
People Lead - HR
Cancer Council NSW, Sydney
Job descriptionAt Cancer Council NSW we're here for life. We're Australia's leading cancer organisation dedicated to protecting every precious moment. And when it comes to working with us, we're here for meaningful careers that feel good.About usCancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.Nothing feels better than doing work you care about. At CCNSW, we totally get it. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. And, with almost 1 in 2 Australians affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll feel good knowing the work you're doing will positively impact people in your life and Australia.Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.About the teamThe role of People Lead, HR sits within the People & Culture Division and will report into the Director, People & Culture. The People and Culture Division is responsible for working with the business to deliver valued people solutions that drive CCNSW outcomes.About the roleThe People Lead, HR will partner with the business to advise and influence leaders to drive business outcomes through effective people strategies and practices. This role will work with leaders to influence, challenge, develop and deliver people plans, achieve divisional objectives, and support the delivery of organisation-wide workforce strategies.The People Lead, HR will develop and implement strategies and initiatives to build capability and culture that will enable achievement of CCNSW's strategic objective to be an inspirational place to volunteer and work.Key responsibilities of the role:Trusted advisor and partner to the business, building strong collaborative relationships with leaders and people across the organisation to drive and deliver the People plan initiatives.Lead a small team of HR professionals, with a focus on coaching and empowering them to be their best and do their best.Design and deliver key projects identified as organisational strategic priorities to enable CCNSW to be an inspirational place to volunteer and work.Lead key People initiatives and processes at an organisational level including Performance Planning and Development, Remuneration, Benefits, Learning and Development to ensure a high-performing culture is embedded across CCNSW.Provide human resources expertise to support effective management of risk and compliance, including development and updating workforce policies and procedures, working to a best practice framework whilst ensuring legislative compliance.Support the implementation of key change initiatives and projects across the relevant business areas, providing pragmatic advice and support for change management.About youStrong interpersonal, coaching and people leadership skills along with:Essential:Tertiary qualifications in Human Resources Management and/or exceptional HR generalist and business partnering skillsDemonstrated knowledge and experience in contemporary workforce issues and practices, employment legislation and the ability to understand and interpret Awards.Demonstrated success in developing and managing positive stakeholder relationships, both internal and external to the organisation to drive and manage change.Demonstrated ability to translate business needs into effective people practices that positively drive performance and engagement.Well-developed negotiation and influencing skills, supported by robust commercial acumen.Demonstrated high-level organisational and time management skills, with ability to manage competing priorities in a fast paced environment.People leadership experience to manage a small team.Demonstrated experience in identifying and developing HR initiatives and projects.Desirable:Mercer CED Job Evaluation certification.HBDI accreditationHRIS and HR system skillsProject management experienceAbout the benefitsGenerous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award.Access to flexible work arrangements including a balanced approach to WFH and office.Additional performance-based leave available.Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.Discounts available for everyday expenses such as private health, retail and fitnessCCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.If you require any adjustments to submit your application, please get in touch with us at [email protected] using the subject line: People Lead - HR enquiry via EthicalJobs.Apply online by visiting our website directly, copying the following link www.cancercouncil.com.au/jobs then click on the role title and submit your cover letter and resume.Please note, the health and safety of our people is a priority for us, our employees and volunteers are strongly recommended to be up to date with their COVID vaccination.
Executive Manager - Business and Infrastructure
Capital Region Community Services, Canberra & ACT
Job descriptionExciting leadership opportunityGenerous salary packaging, extra leave and a supportive cultureMake a meaningful difference by providing valuable services in our communityCapital Region Community Services (CRCS) is seeking an experienced individual to join our leadership team as the Executive Manager Business and Infrastructure. In this role, you will have the opportunity to lead and oversee our business and finance functions, facilities, assets, and information technology requirements.As a crucial member of our Executive Team, you will report to the CEO and collaborate with the CRCS Board Finance Subcommittee and Technology Sub-committee. Your expertise and support will be instrumental in achieving our organisation's vision, purpose, and strategic goals. Working closely with the CEO, Executive, and organisational leaders, you will contribute to the successful execution of our operational, financial, and strategic plans.To excel in this role, you must possess a degree-level qualification in finance/accounting and hold current CPA/CA membership. You will also have a deep understanding of the financial management requirements for a Company Limited by Guarantee, Aged Care Services, Education and Care Services, and government-funded programs.Additionally, you must demonstrate a high level of proficiency in managing the information technology requirements of a small to medium-sized not-for-profit organisation.As the Executive Manager Business and Infrastructure, you will provide essential support to the following teams/functions within CRCS:FinancePayrollEducation and Care administrationIT (outsourced provider)Facilities and AssetsIf you are a proactive leader with a strong background in finance, accounting, and information technology, and you are passionate about making a positive impact within the not-for-profit sector, we encourage you to apply.Key responsibilities and duties include:Lead budgeting and financial management aligned with strategic objectives.Provide high-level financial advice, employing risk management to control and monitor financial risks.Support sustainable business development through financial analysis, advice, and plans.Effectively manage organisational resources, improving systems and processes.Ensure compliance with legal obligations, implement policies, and enforce procedures.Collaborate with the CEO and Board, report to sub-committees, fulfil governance responsibilities.Support optimal program and service operations, monitor KPIs, foster innovation, and address gaps with system improvements.To be successful you will have:Strong knowledge and commitment to the CRCS Vision, Purpose, Values, and Strategic Goals.Personal attributes including optimism, accountability, resilience, and flexibility.Executive leadership experience in a Chief Financial Officer or similar position.Experience in managing facilities and assets for a multi-site and multi-jurisdiction organisation.Demonstrated expertise in business development and mentoring managers in plan development.Ability to identify and manage strategic and operational risks effectively.In-depth knowledge and management of complex regulatory and compliance environment.Experience in quality improvement processes, strong interpersonal skills, ICT management, leadership, stakeholder engagement, strategic and operational capability, organisational and time management, writing skills, commitment to safety, inclusion, diversity, analytical ability, and sound judgment.CRCS also requires all employees to:Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their positionMaintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.We are a supportive and inclusive workplace with excellent conditions, including:Discounted early education and care program services and gym membership15 days personal leave (pro rata) and 17.5% annual leave loadingAccess to salary packaging up to $15,900 (increase you take home pay!)Up to 3 additional leave days between Christmas and New Year.Genuine flexibility in working hours and location with support for office and/or remote workingCommitment to supporting your professional development.Access to our Employee Assistance Program.DiversityWe encourage applications from all backgrounds. These include, but are not limited to:Aboriginal and Torres Strait Islander peopleLGBTIQ+Those from culturally and linguistically diverse backgroundsCarersMature age peoplePeople with lived experience of disabilityThe organisationCapital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.To applyPlease click the apply button and submit your resume and a one page cover letter detailing your suitability for the role.Do you have questions about this role or would like a copy of the full position description?If so, please contact Mandy Green at [email protected] using the subject line: Executive Manager - Business and Infrastructure enquiry via EthicalJobs. Applications emailed to this email address will not be accepted.
Regulatory Assistant - Registration Support - Exams - Flexible Location
Australian Health Practitioner Regulation Agency (AHPRA), Melbourne
Job descriptionThe Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered.Reporting to the Senior Regulatory Advisor – Registration (Program Management), the Regulatory Assistant – Registration (Exams) provides a range of administrative and operational support for the delivery of examinations, including managing exam bookings, maintaining an examinations registration calendar, and refreshing examination information for publication on the Ahpra website with a focus on Ahpra’s values to deliver high performance.You will provide comprehensive administration and support services with a focus on Ahpra’s values to deliver high performance and service. You will work efficiently and effectively to complete business processes and ensure adherence to national organisational policies and procedures.Your exceptional attention to detail, positive attitude and great organisational skills will see you succeed in this role!This is a full time, fixed term role available for 12 months in any of our Ahpra offices. In this role you will:Assist with the maintenance of systems and procedures that underpin the timely and effective delivery of examinations for National Boards including maintenance of examination datasets, communicating with candidates, meeting support and documentation and issue identification/resolution.Contribute to the monitoring of the budget, planning and financial reporting of examination activities.Process applications to sit examinations for relevant professions and assess eligibility of candidates as required.Assist with the monitoring of the contract/s to support the delivery of examination activities.Prepare general correspondence as required for internal and external stakeholders.Maintain electronic record systems so that documents are stored appropriately in accordance with Ahpra records management policies and are able to be retrieved for future reference and audit purposes.Ensure the delivery of an excellent customer experience through the provision of high quality service and respond to and resolve customer concerns as required.You can read more in the attached role description:  Role Description Regulatory Assistant Registration (Exams) L2.pdfAs the ideal candidate, you will demonstrate the following:Minimum 2 year experience in a similar role and environmentSound interpersonal, written, and oral communication skillsStrong time-management and organisation skillsAbility to work within a complex administrative environmentAbility to work collaboratively and effectively as part of a small teamShow initiative and work independently when requiredReliability to deliver assigned workloadCertificate II in Business Administration or similar experienceWhat we offer:Work/life balance with the flexibility to work both in the office and at home – the best of both worldsDiscounted Private Health or Corporate Private Health arrangements and discounted gym membershipsAttractive base salary of $63,318 per annum plus SuperannuationTo apply:Click ‘Apply Now’ to submit your application.Please submit your application from a confidential email address where you are prepared to receive all emails regarding the positionYour application must include a current resume and a cover letter addressing the following questions: Based on your understanding of the role, why are you interested in this role, and what relevant skills and experience will you bring if successful?Do you have any previous experience working within examination administration?Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment processFor further information or enquiries please contact recruitment via email [email protected] using the subject line: Regulatory Assistant - Registration Support - Exams - Flexible Location enquiry via EthicalJobsOffer of employment is subject to successful background (pre-employment screening) and Criminal History checks.Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, Ahpra is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people as well as those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.Ahpra acknowledges the Traditional Owners of Country throughout Australia and their continued connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and Elders past, present, and emerging.With respect, no agencies please
Employee Conduct Vice President - Licensing & Registration
JPMorgan Chase, Hyderabad, Any, India
The Role The L&R team is looking for a Vice President who is prepared to work in a challenging yet rewarding environment. The individual will manage a local team responsible for collection, collation, and tracking of paperwork required for onboarding, maintenance of confidential records, and updating of multiple Compliance information systems as well as special assignments and ad hoc requests, as needed. Key activities of the Team include: Sourcing appropriate background documents for FINRA registration and/or insurance licensing from employees and managers Maintaining and tracking documentation Coordination with Insurance and Securities Regulators to process onboarding and amendments on a timely basis Monitoring operational processing controls Ensuring regulatory requirements are met by the employee Responsibilities: • Oversight and management of the day-to-day operations of a team of 20+ Analyst• Proactively manage operational risks by recognizing gaps in technology and processes, developing solutions, and escalating issues to senior management• Quickly understand internal control policies and regulatory requirements as they relate to the business and function• Build effective relationships with and influence senior stakeholders across the firm• Lead, manage, and develop team members in order to adapt to changing priorities and maintain best-in-class quality Qualifications: • Ability to proactively identify key risks and issues, make sound decisions (including escalation when appropriate), and act and follow through on them; quality focused work ethic and strong controls mind-set• Thrive in an evolving and fast paced environment, both independently and as part of a team• Able to demonstrate strong verbal and written communication skills, including conflict resolution• Ability to work effectively with key internal stakeholders to ensure all requirements are achieved• Excellent research and analytical skills with experience in identifying trends/behaviour• Ability to lead a team and foster a collaborative and objective-driven environment• Proactively manage and drive own career, identifying personal training needs for development for self and other• Proficiency with Microsoft Office (Excel, Word, PowerPoint) Preferred Skills & Knowledge: Licensing and Registrations background is preferred. Working knowledge of compliance policy matters and the monitoring of employees Understanding of investment products and the financial industry About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.Salary: . Date posted: 05/30/2023 10:29 PM
Sr. Business Coach, Can East
Amazon, Toronto, Ontario, Canada
DESCRIPTIONEqual parts advisor and operating partner, Amazon's team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time.The Senior Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Senior Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.Key job responsibilitiesWHAT YOU'LL DOAs a Senior Business Coach, you will partner with 20-40 DSP owners assigned to delivery stations across Ontario and Eastern Canada. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.A day in the lifeOn a daily basis, Senior Business Coaches are responsible for:Supporting owners as they onboard to the program and prepare to launch.Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.Willingness to travel (~2-3 days/week); the role is based out of our Toronto office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed.About the teamABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONSBachelor's degree.5+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management.PREFERRED QUALIFICATIONS9+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management.MBA or other advanced graduate degree.International Coach Federation Credentialed (ACC/PCC/MCC).Last Mile, Operations, or small parcel packaging experience.Experience working with or owning a small business.Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues.Highly organized and thrive in a dynamic environment with the ability to set and adjust priorities independently.Can handle complex problems/efforts, decisions, and escalations.Mitigate long-term risks and finds a path forward in difficult situations.Attention to detail.Comfortable asking questions and collaborating with DSPs and colleagues, and the leadership to transform ideas into action.Help develop and improve processes, leveraging data and analytics, assessing root causes, and providing insights to help DSP owners drive strong business results.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 05/26/2023 04:50 AM
Information Security Assessor
JPMorgan Chase, Bengaluru, Any, India
The scope of work includes control assessments for the various programs covering Financial (SOX, CCAP etc.), Payment Card (PCI), Cyber, Privacy (GLBA, GDPR etc.), Application (ARA) and Infrastructure (ICA) across both Regulatory and Organizational Compliance needs. These control assessments comply with relevant global regulations and JPMC information security policies, procedures and standards catering to technology teams for all Lines of Business (LOB) in the organization. Job responsibilities Conduct high quality control assessment operations for Global Technology across annual firm wide regulatory programs ( Financial (SOX, CCAP, etc.), Privacy (GLBA, GDPR, etc.), Payments (PCI), AND Internal compliance to Application and Infrastructure Control Domains Integral part of a team responsible for execution of annual firm wide SOX/ CCAP program, testing the evidence of the controls and identifying any significant control deficiencies, working with the appropriate Assessment leads/ Technology Control Officer to identify appropriate remediation to improve the controls as necessary. Integral part of a team for execution of Application Risk Assessment (ARA) process that aims to gather risk specific information about an application. Integral part of a team for execution of firm wide PCI DSS compliance program and provide end-to-end control oversight, assurance of compliance with requirements of the Data Security Standard, as well as risk and issue management and analysis. Integral part of a team for execution of the Application Control Testing program including initial interviews regarding standard controls usage for applications in scope; assist with the identification and testing of shared controls. Perform testing of the evidence submitted to validate it justifies control effectiveness. Work with technology teams to walkthrough, gather control design requirements facilitate discussions and bring to closure control issues. Advise Lines of Business (LOBs), based on the testing their results to ensure they are in compliance with the Firm's guidelines. Communicate issues and evaluate issues/findings and best practices with the rest of the team and manager. Perform QC reviews of control testing working papers. Work actively with the Assessment Leads/ Technology Controls Officers on the guidance and IT-related issues. Participate in additional key control projects related to enhancement of the Compliance and other assessment programs. Support internal education and best practices sharing with peers and colleagues, as well as information security education & awareness, as needed. Required qualifications, capabilities, and skills Bachelor's degree preferably in Computer Science or Information Technology. Minimum 5-7 years internal or external technology audit experience ("Big 4" experience preferred) Have a strong background in Auditing, understanding of internal controls, particularly General Computer Controls (GCC). Have an ability to effectively develop and communicate recommendations based on SOX Corporate Office (SCO) guidance. Experience in Application assessment and control testing. Experience in PCI DCC compliance requirement and control testing. Be detail oriented with ability to evaluate processes, controls and issues to determine the risks. Have an ability to maintain high standards with a drive to achieve the right answer in difficult and/or ever changing situations. Can work independently, collaborate within a team and is comfortable in a virtual environment. Preferred qualifications, capabilities, and skills Proficient verbal and written communication skills, including the ability to effectively lead discussions and meetings with internal management, external/ internal audit and peer groups. Strong interpersonal skills - verbal communications, written communications, and a good track record of collaboration. Proficient in MS Office - Microsoft Word, Excel, Access and PowerPoint. CISA, CISSP, CISM, CRISC certification will be an added advantage. Should have reasonable knowledge of APAC technology regulatory requirements About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Salary: . Date posted: 05/25/2023 10:50 PM
Treasury Planning & Analysis - Vice President
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions in Finance. You have found the right team. As the Financial Analysis professional in our Corporate & Investment Banking (CIB), you will spend each day defining, refining and delivering set goals for our firm Your team will be t he CIB Treasury and Liquidity team, which is aligned within CIB Treasury, and whose primary responsibility is the management of forecasts and plan for purposes of managing business activities across Treasury strategies (i.e. balance sheet, funding, liquidity, G-SIB, RWA, capital and leverage strategies) . This team is also responsible for providing various analytics for senior management across all the regulatory constraints to support CIB objectives of maximizing return on capital, balance sheet usage, liquidity and leverage. Stakeholders of the group include CIB Finance senior management, business heads, product controllers & planning and analysis. The team works extensively with the LOB Product control groups and CIB Treasury to ensure complete and accurate reporting of risk weighted assets, balance sheet, capital and liquidity for both actuals and forecasts. The group also works closely with the Corporate Finance Reporting, Corporate Treasury, Corporate P&A, RCMO (Regulatory Capital Management Office) to ensure a complete understanding of business issues and the accurate execution of policies. Job responsibilities: You will be based in Mumbai and will lead the Mumbai CIB Treasury P&A team and support New York team in deliverables relating to forecasting and analysis of Balance Sheet, NII and FTP in support of current year forecasts as well in support of the firm's multi-year budget process. You will support the monthly forecast process as well as other Treasury P&A projects on an as-needed basis. You will also support control agenda requirements which includes SOPs, User Tool documentation and action plan remediation. At times, you will also be engaged in ongoing strategic projects which improve the firm's efficient utilization of Balancesheet, liquidity, LCR and other Firmwide resources. Job responsibilities : Support CIB forecasting, planning and articulation of results. This includes partnering across all CIB sub lines of business to ensure lines of business ("LOB's") produce forecasts that align to latest corporate and business level objectives. Partner closely with central team and line of business controllers to understand closing month/ intramonth actuals; ensure latest actuals are basis of forecasting/ planning assumptions. Support production of monthly, quarterly senior level overviews which articulate CIB total results with a focus on total CIB balance sheet trend results, liquidity trends, net funding trends, quarterly NII results as well as the underlying business drivers Provide P&A support for CIB Treasury Product Control function; this includes surveying revenue and balance sheet projections and coordinating deliverables across stakeholders. Partner across line controllers to coordinate offline weekly/monthly balance sheet projections for spot and average asset and liability balances as well as provide support in gathering liquidity forecast inputs Support ad-hoc requests around growth initiatives as well as investor day and press release presentations. Provide control oversight for Mumbai-based CIB Treasury team. Guide and develop skills of Mumbai location junior team members. Ensure team resiliency through cross-training, documentation, and process. Critically assess all on-going workstreams to ensure process efficiency and control. Serve as primary filter on new requests and act as lead point of accountability for outgoing work from team. Liaise, partner and build strong relationship with key stakeholders across P&A and line controller teams Required qualifications, capabilities, and skills: Bachelor's degree or equivalent in Accounting, Finance, Business Administration or related field. 10 -12 years of relevant experience in Liquidity Management, Treasury, Risk Management, Planning & Analysis or Controller roles. Strong understanding of CIB Balance Sheet products, liquidity concepts is a must Strong stakeholder management and excellent communication skills Strong Excel and PowerPoint skills are required Preferred qualifications, capabilities, and skills: Results-orientated without compromising control and detail Ability to handle multiple tasks simultaneously and efficiently Thrives on challenges in a fluid working environment Actively listens and assimilates broad ranging information quickly About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 05/24/2023 11:03 PM
CIB Business Support Management - Team Member (Expense Hub)
JPMorgan Chase, Mumbai, Any, India
Job Summary The CIB Business Support Management function provides a range of support services to JPMorgan's trading and investment banking businesses globally. The principal activities of the group are:• Expense Management: processing, review, approval and monitoring of T&E and invoice expenditure based on CIB Expense Policy.• Business Change Management (BCM): provision of technology hardware, applications and market data, controlled management of employee on/off boarding process.• Recertification: Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendor• Assistant Management: centralized resource management, including mobility, talent management, training and development, evaluation and compensation.• A variety of other administrative functions: Space planning, maintenance of floor plans, move management, cost allocations, consecutive leave tracking, floor access, business continuity co-ordination. Job responsibilities for this role: Focus is primarily on the Expense Management responsibilities of reviewing the expenses as per Firm-wide expense policies and procedures in conjunction with CIB Expense Process & Exception Procedures. Timely management of Travel & Entertainment expense claims for Corporate & Investment bank employees through the firms expense management infrastructure (Concur/Yonyou) in accordance with expense policies and procedures. Develops partnerships with team members and cross-functional peers and is willing to do what is necessary to get work done for the good of the team. Be a subject matter expert and is able to guide and mentor the team members. Effectively handle escalations and find appropriate resolutions. In addition to BAU activities, is able to take up additional projects and effectively lead them to completion. Partnership with global counter-parts and Global Supplier Services teams. Process Improvements and Efficiencies. Required qualifications, capabilities, and skills: This is an outstanding opportunity for an individual with a finance or operations background to leverage their experience. The key attributes and qualities required to perform this role effectively will be: Strong communication skills, both verbal and written - ability to articulate clearly, logically and concisely, including handling of challenging conversations with regards to policy and procedures. Ability to review data efficiently in compliance with the policy and procedures with data (intermediate Excel skills are essential) and with an appreciation of the importance of process and a robust control framework. Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required. Self-starter, work independently whilst also operating effectively in a team based environment. Capable of multi-tasking and managing a demanding workload. Analyze and problem solve. Preferred qualifications, capabilities, and skills: Bachelor's degree (or equivalent experience) Proficiency in Excel, PowerPoint, Word, Access Demonstrated ability to work as team player, and to develop alternative solutions to complex problems Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts. Comprehensive training will be provided on the Business Support Management responsibilities, infrastructure and policies. On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is established and built-out. Location: L&T Business Park, MumbaiAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 05/23/2023 10:47 PM
Alternatives Investor Relations and Structuring-Analyst
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions using financial services skills. You have found the right team. As an Investor Relations professional in our Alternatives team, you will spend each day defining, refining and delivering set goals for our firm Job responsibilities Serve as a resource to educate and provide information to the sales force on a large number of funds on the global Private Bank platform . Prioritize and respond to a high volume of advisor inquiries across multiple channels (e-mail, phone, instant messenger) Assist with synthesizing, summarizing and messaging ongoing client communications and corporate actions to both the sales force and clients. This includes: Writing cover letters; Crafting and sending alerts internally; Working with teams both internally and externally to send these documents to clients both via hard copy mail and e-delivery Partnering well across internal stakeholders (Alternatives Product Specialists, Due Diligence, Structuring, Product Development, Middle Office, Fund Accounting, Legal, Compliance, and client coverage teams, etc.). Preparing and reviewing client communications with a focus on "client lens" and technical accuracy. Helping implement the digital, tech, Artificial Intelligence transformation agenda as new processes and systems are put in place. Handling Advisor and Client needs (inbox management, questions, reporting needs, corporate actions, etc.) Developing a deep understanding of our client and advisor needs and sensitivities. Assisting in the end-to-end client investor call and webcast process, which includes liaising with external vendors on logistics, preparing call invitations and client notifications, and preparing detailed call summaries for use by the sales force. Required qualifications, capabilities, and skills 1-3 years of work experience in wealth management, financial services, or a related field. CA/MBA/CFA/CAIA preferred or Finance Graduates with relevant work experience within the Investor relations space. Proficiency in Microsoft Office programs including Excel and PowerPoint, as well as Adobe PDF. Excellent communication skills (written & verbal) and relationship management skills. Knowledge of the Alternatives asset class and/or a passionate to learn about all aspects of Alternatives (Hedge Funds and Private Investments). Strong team player with an entrepreneurial predisposition and strong interpersonal skills as required to interact with personnel across the team and firm. Strong initiative, energy and confidence completing assignments with limited supervision Preferred skills and capabilities: Project management and follow-through skills. Sensitivity to discretely handle highly confidential and related client/manager information. Comfort with organizing and interpreting large amounts of data. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 05/23/2023 10:46 PM
CIB Business Support Management - Analyst - Invoice
JPMorgan Chase, Mumbai, Any, India
Posting Description: • Expense Management: Processing, review, approval and monitoring of Invoice expenditure based on Global CIB Expense Policy.• Business Change Management (BCM): Provision of technology hardware, applications and market data, controlled management of employee on/off boarding process.• Recertification: Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendor• Assistant Management: centralized resource management, including mobility, talent management, training and development, evaluation and compensation.• A variety of other administrative functions: Space planning, maintenance of floor plans, move management, cost allocations, consecutive leave tracking, floor access, business continuity co-ordination. Job responsibilities : Invoice payments are an integral part of maintaining our firm's relationship and reputation with our suppliers. CIB Expense Management team manages invoice processing globally. Timely processing of third party supplier invoices via Concur and Ariba in accordance with invoicing procedures. Co-ordination of missing/required information with assistants on regular basis. Strong follow-up to avoid any impact in timely payment of invoices. Manage multiple locations invoice processing in an organized way. Manage invoice queries Prioritize urgent invoice payments Channel Compliance Required qualifications, capabilities, and skills: Strong communication skills , both verbal and written - an ability to articulate clearly, logically and succinctly including handling of challenging conversations with various stakeholders. Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow-up/ escalation is required. Multi-tasking - to ensure management of multiple locations across WHEM, EMEA and Asia. Work independently & confidently whilst also operating effectively in a team based environment Be a self-starter and manage a demanding workload Required qualifications, capabilities, and skills: Bachelor's degree (or equivalent experience) Proficiency in Excel, PowerPoint, Word About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 05/23/2023 10:45 PM
Endowments and Foundations Analyst
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions using financial service skills. You have found the right team. As the Endowment and Foundations professional in our Wealth Management Solutions Team, you will spend each day defining, refining and delivering set goals for our firm Job responsibilities Serve as a resource to educate and provide information to the sales force on a large number of funds/strategies on the global Private Bank platform - primarily focused on the Endowments and Foundations Prioritize and respond to a high volume of advisor inquiries across multiple channels (e-mail, phone, instant messenger) Assist in developing and updating presentations and marketing materials for clients and internal meetings Handling Advisor and Client needs (inbox management, questions on Donor Advised Funds, reporting needs, etc.) Work on time sensitive ad-hoc analysis and projects Create Request for Proposals (RFPs) to prospect new business. As a Proposal Writer you will be responsible for developing timely, cohesive, high-quality, and dynamic proposals. Work with senior team members to develop and help understand initiatives aimed at improving the advisor/client experience (both internal & external), including increasing the efficiency of information flow and communication channels between different areas of the business. Required qualifications, capabilities, and skills 1-3 years of work experience in wealth management, financial services, or a related field CA/MBA/CFA preferred or Finance Graduates with relevant work experience within the Investor relations space Good knowledge of and genuine interest in financial markets and investments products Experience in RFP/RFI content writing Proficiency in Microsoft Office programs including Excel and PowerPoint, as well as Adobe PDF Working knowledge of Python, Alteryx, Tableau is preferred. We seek candidates with a unique blend of interpersonal and analytical skills. This person should efficiently leverage both qualitative and quantitative resources to understand complex situations and present solutions. Preferred qualifications, capabilities, and skills Exceptional interpersonal, analytical, and communication skills (verbal & written) Superior time management and ability to prioritize a heavy workload Attention to detail and exceptional problem-solving skills Strong initiative, energy and confidence completing assignments independently About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 05/22/2023 10:26 PM
Data Quality and Remediation - Associate
JPMorgan Chase, Bengaluru, Any, India
You will manage Asset and Wealth Management Data Quality Issue Management lifecycle through various stages until closure. This requires good understanding of fund business data (client, security, transaction, position, performance etc.) and industry best practices of data definitions, usage etc. The person will coordinate, facilitate meetings, discussion for issue analysis, and role assignment to resolution and ensure timely closure. Metrics reporting of issue progress and other critical reporting to support Data Office function. The role expects front to back ownership of all AWM Data quality issues. The individual will also help layout the Data Quality technology platform ownership with technology teams to ensure we can capture all data quality exceptions, results and dashboard capabilities. Job Responsibilities Participate in the definition of functional requirements for the Data Quality Engine and Operational Data Quality User Interface. Handle all management and exception reporting using tools such as Alteryx, tableau Develop documentation to support the effective on-boarding and SME knowledge transfer to Operations team members. Liaison with Tech to ensure Product build out for DQ platform as per the Data Strategy Connect business users with data owners to ensure data structures, definitions and uses are comprehensively understood Document processes and procedures for resolution and coordinate the hand over to the Operations team when required. Develop strategies for effective data analysis and reporting. Lead upfront analysis of Data Quality Issue management and various metrics reporting All management and exception reporting using tools such as Alteryx, tableau Client Onboarding knowledge is a plus Controls and innovation mind-set Required Qualifications, skills and capabilities: 8 or more years of experience in Finance, Consulting or Technology industries 2 or more years of experience in Asset and Wealth Management Basic SQL skills(optional) DQ tools knowledge and Data Visualization tools (Tableau or QlikSense) is plus Develop documentation to support the effective on-boarding and SME knowledge transfer to Operations team members. Liaison with Tech to ensure Product build out for DQ platform as per the Chief Data Office Data Strategy and Extract reports from multiple sources (e.g. operations, IT, customer feedback) Preferred Qualifications, skills and capabilities: 4 or more years of experience managing data analysis projects 4 or more years in an operational environment with responsibility for daily data loads and exception management Superior analytical skills: Quickly define and deconstruct problems. Identify patterns. Identify root causes. Proposes multiple solution paths Superior organizational and project management skills Proactively identify and manage risk Excellent issue resolution and negotiation skills Metrics reporting and data dashboards using Qlik, Tableau or similar tools About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 05/22/2023 10:26 PM
Risk Control Governance Management & Data Analytics - VP
JPMorgan Chase, Bengaluru, Any, India
You will work in partnership with firmwide risk governance group to implement firmwide policies and help to establish a well-controlled environment over business developed tools. You will leverage your expert level technical skill to challenge potential problems from the business developed tools and protect the firm from unexpected operational loss. Job Summary As a Governance Lead for the Business Developed Tools, you will be leading a team of professionals to help the stakeholders from Corporate Investment Bank (CIB) Risk, Chief Investment Office, Treasury, and Corporate (CTC) Risk and Corporate Risk understand the firm wide policy over business developed tools and help them to implement required controls. You will also be able to analyse the design and data flow of the tools and provide technical feedback to enhance the tool's performance. Job Responsibilities Lead a team of junior professionals in the Bangalore office to oversee the governance function for business developed tools, such as User Tools and Intelligent Solution tools. Help stakeholders understand the firm wide policies and implement required controls. Conduct integrity control testing over business developed tools and provide technical feedback to enhance the performance of the tool. Coordinate periodic confirmation of inventories with stakeholders for their usage of various tools, such as User Tools, Estimations, Intelligent Solution tools, and etc. As a local leader be a people champion to promote an inclusive work environment. Required qualifications, capabilities, and skills People Manager Skills - strong motivator and lead the team to execute team's objectives smoothly Control Mindset - knowledge of processes to develop and maintain a strong control environment, including the ability to analyse problems and find solutions Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Networking - strong interpersonal skills; strong collaboration and relationship building skills Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Preferred qualifications, capabilities, and skills Expert level in Alteryx, Python, Tableau and Excel Proficient in other Microsoft Office Suite (Word, PowerPoint) Previous experience in Risk Management, Compliance, Surveillance, Internal/External Audit or other Financial Control function desired. Basic knowledge of businesses/products offered by major financial institutions and risk disciplines About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 05/22/2023 10:26 PM
Vice President - Annotation (Lead), Conversational AI Product
JPMorgan Chase, Bengaluru, Any, India
The Chase Digital Assistance (CDA) product teams focuses on creating engaging and sophisticated natural language experiences to enable convenient, friction-less, consumer financial services experiences which is currently in the mobile app (Digital Assistant), search functions on chase.com and across platforms and channels. In this role, you will be part of an innovate team, and work on the collection, annotation and enrichment of data for machine learning models. The mission of the Lead Annotator role is to enable at-scale development, testing, deployment, and continuous integration and delivery of AI/ML technologies in order to drive fundamental improvement in the quantity and quality of AI training data sets, accelerate AI delivery (measured in days and months), and improve AI performance. The incumbent will work on multiple projects and provide data annotation services across a variety of data types including such as text and search. The incumbent must understand the business use-case and own the data annotation pipeline to go from the raw data to a reliable, annotated ground truth that can be used by sophisticated machine learning methods for banking applications such as risk assessment, trading models, customer relationship management, and pricing models. Job Responsibilities Work on data labeling tool(s) and annotate data for machine learning models. Sift through structured and unstructured data; identify the right content and annotate with the right label Work on engagements from understanding the business objective through the data identification, annotation and validation Understand and define the relationship among entities Validate model results from the business perspective and provide feedback for model improvement. Develop key workflows, processes and KPIs to measure annotation performance and assess quality Develop and own repeatable annotation processes aligned to product needs, collaborate with business, product and engineering teams to help design data annotation projects Provide leadership to your team members for data annotation operations and build a strong culture of trust and commitment. Required qualifications, capabilities and skills Minimum 10 years of total work experience, 7 years+ of hands-on experience in data collection, analysis or research, 2-3 years' experience leading small teams Strong knowledge/experience in financial domain Ability to work individually and collaboratively in teams, in order to achieve project goals. An individual with a curious mind, hardworking and detail-oriented. Someone who is motivated by complex analytical problems and interested in data analytics techniques. Interest in Machine learning and should be able to develop a working level domain knowledge on machine learning concepts an understanding of model scoring parameters such as precision, recall and f-score Preferred Required qualifications, capabilities and skills Experience in data extraction/collection form financial documents Experience with data annotation, labeling, entity disambiguation and data enrichment Familiarity with industry standard annotation and labeling methods Exposure to voice translation services and tools Familiarity with Machine learning and AI paradigms such as text classification, entity recognition, information retrieval About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.Salary: . Date posted: 05/22/2023 10:26 PM
Tech Business Development Leader, Smart Commerce
Amazon, Bengaluru, Any, India
DESCRIPTION"Going from Zero to One is the greatest improvement possible, greater than going from one to 10 or even from one to 100. To go from zero to one is to bring something into existence and therefore is the essence of true innovation"- Peter Thiel Are you someone who is passionate about thriving with such Zero to One challenges & love building new strategic and tech-driven businesses? Join the SmartCommerce core team as a Tech Business Development leader!Who Are We? The vision of Smart-commerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the business's lifecycle. Within this, we are building a platform to help sellers manage all their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping. In other words, we want to build a single platform with endless possibilities to supercharge our customers' success & growth. Key job responsibilitiesAs a BD leader, you will be responsible for identifying the right customers & onboarding them on this platform. You will build sustainable relationships with small & large enterprises, interacting with C-Suite leadership to adopt our solution to power their businesses. As a core member, you should be comfortable understanding technology led businesses and be able to gather actionable conclusions by keenly listening to our customers. An understanding of enterprise sales & solution selling is highly desired. Your role will play a catalyst in below key initiatives: a) Launch first set of customers & early adopters on our SmartConnect platform in the most effective way possibleb) Define & design processes & mechanisms to identifying customers who can scale with usc) Be in the forefront to collaborate with multiple partners to innovate for our customersd) Build expertise to influence customers' channel strategy to up sell & cross sell with solution selling mindsete) Become the trusted advisor of your customer to identify key Voice of Seller & friction points f) Play a critical role in shaping the product roadmap as you understand the most critical benefits & pain points of our customersg) Finally, be the catalyst in finding the right product market fit of this evolving business About the teamAs a part of Smbhav announcement ( https://smbhav.amazon.in/grow-with-amazon/smart-commerce) this is the Smart-commerce team which will build solutions to digitize the SMBs.BASIC QUALIFICATIONS6+ years of sales experience8+ years of digital sales, account management, business development, or partner management experienceExperience analyzing data and best practices to assess performance driversExperience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributorsExperience managing and growing complex business relationship at scalePREFERRED QUALIFICATIONSExperience personally closing large complex deals end-to-endExperience developing and executing sales strategies, tactics, plans, processes, systems and programsSalary: . Date posted: 05/20/2023 08:56 PM
Process Discovery and Design - Associate
JPMorgan Chase, India, Any
The Business Process Discovery and Design (PDD team is focused on assessing people, process, data and technology and redesigning them to work to position Asset and Wealth Management for future growth and provide high touch and customized services to high net worth clients. In addition to establishing these capabilities, PDD manages value through implementation of high value initiatives that focus on the automation of business processes and decisions. This role develops operating models and works closely with business leaders in AWM to formulate their strategies. In this role you will provide strategic and tactical design and consultation to leverage the current suite of automation, and technical capabilities. This role will provide a unique opportunity to establish and manage a techno-functional team in collaboration with our Technology partners across Asset and Wealth Management. Job Responsibilities: The ideal candidate should be proactive to support process engineering projects through execution of current state assessments, quantitative analyses, and ideal future state designs. You will work collaboratively and manage the ambiguities and complexities of an organization. As a part of the team, you will identify, learn, and analyze complex processes and data, as it relates to solving broader organizational challenges. The associate will provide support and manage stakeholder expectations through a highly matrix organization, and help communicate the story of transformation. Employ Lean Six Sigma methodologies, support one or more re-engineering engagements Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions Influence, design, and develop tactical process improvement plans Lead workstreams and team members Ensure quality and timeliness of deliverables Champion Continuous Improvement initiatives within Process Discovery and Design team Collaborate with cross-functional partners to enhance the end-to-end value chain Required Qualifications, skills and capabilities: 5+ years of combined years of experience in space of data analysis, business analysis, system analysis, process design, consulting, and/or digital transformation capabilities Experience in using process improvement and process re-engineering frameworks like Lean and/or Six Sigma Experienced to excellent skills with MS Excel, SQL, any Data Visualization tools (e.g. Tableau, Python) and Business Process Modeling tools (e.g. Signavio) and/or Simulation tools Flexibility to work effectively with stakeholders and colleagues at all levels Experienced presenter with strong oral and written communication skills Working knowledge of Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements Ability to travel as needed (25 - 50% on average; will vary by engagement and based on pandemic conditions) About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 05/19/2023 10:43 PM