Overview of salaries statistics of the profession "Transportation Program Services Officer in Australia"
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Overview of salaries statistics of the profession "Transportation Program Services Officer in Australia"
4 588 A$ Average monthly salary
Average salary in the last 12 months: "Transportation Program Services Officer in Australia"
The bar chart shows the change in the level of average salary of the profession Transportation Program Services Officer in Australia.
Distribution of vacancy "Transportation Program Services Officer" by regions Australia
As you can see on the diagramm in Australia the most numerous number of vacancies of Transportation Program Services Officer Job are opened in . In the second place is Queensland, In the third is New South Wales.
Regions rating Australia by salary for the profession "Transportation Program Services Officer"
According to the statistics of our website profession Transportation Program Services Officer is the highest paid in . The average salary is 1034 aud. Australian Capital Territory and New South Wales are following.
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Customer Service Officers (Public Health Emergency Co-ordination Centre) casual and temporary positions available for up to six months
ACT Government, n Capital Territory
On 19 March 2020, a public health emergency was declared in the ACT due to the public health risks posed by coronavirus disease 2019 (COVID-19), caused by the novel coronavirus SARS-COV-2. A COVID-19 Response Team has been created to deliver the public health response over a longer term.The COVID-19 Response Team is seeking casual Customer Service Officers to assist with the COVID-19 public health response. Casual staff are required to conduct contact tracing for COVID-19 cases, welfare monitoring of people in quarantine, assisting with the implementation of public health directions such as travel restrictions, responding to phone enquiries regarding COVID-19, and other tasks as required to assist the Public Health Emergency Coordination Centre (PHECC) and the broader ACT Health Directorate. Applicants should have customer service experience, excellent verbal communication skills, experience with using databases, and be flexible and adaptable to a rapidly changing work environment.The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.Note: These are casual positions available for up to 12 months, with weekend and some afterhours work. Selection may be based on application and referee reports only. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.
Eyre and Far North LHN Casual Pool - Administration Officer
I WORK FOR SA, PORT LINCOLN
Enjoy the benefits of working as part of the Eyre & Far North Community Health Service including a relaxing and friendly atmosphere and a diverse and supportive team environment. Working as the Regional Casual Administration Officer, you will be responsible for the provision of a high quality, confidential, customer-focused administrative service to clients, staff and visitors of the Community Health Service. Your duties will encompass attending to client enquiries on the telephone or in person and providing relevant advice and assistance, coordinating the booking of appointments for services, providing timely word processing, desktop publishing and data entry operations, maintaining administrative records and information systems, as well as undertaking a range of quality activities to improve client and administrative services. Well-presented with a positive attitude and a strong commitment to client service, you will also maintain the waiting room environment.To be considered, you must have a proven track record in providing a comprehensive and efficient range of administrative and clerical support services. Consistently demonstrating an attentive helpful manner, including dealing with difficult clients, you will have the ability to communicate effectively both verbally and in writing with a wide range of clients, members of the community, health service staff and staff from other agencies. You will bring experience in the use of computer software programs, in particular Microsoft Office programs and the Internet. In addition to sound word processing and data entry skills, you will have the ability to work as a member of a team and contribute positively to a spirit of team cooperation.Appointment will be subject to a satisfactory Criminal History Screening/Check and specific immunisation requirements.Suitably qualified Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply and will be given preference as a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and sections 34(2) and 56(2) of the Equal Opportunity Act 1984 (SA).For more information about the role please refer to the Job Pack provided below. 758090 Administration Officer - Job Pack.pdf JCS+Admin+Assistant+Admissions+final.pdf Flexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
COVID-19 Community Testing Response Service Team - Casual Operational Services Officers - SA Pathology
I WORK FOR SA, South
Immediate opportunities exist to join SA Pathology to be a frontline responder to the COVID-19 Pandemic by undertaking COVID-19 screening of the public. Applicant's who are willing to be rostered to regional sites are encouraged to apply, with accommodation provided.As a COVID-19 Specimen Collector you will:Undertake a pathology collection service to obtain a patient sample specimen.Provide a high level of customer service and care to patients in various settings.Manage patient specimens to ensure the delivery of quality samples for testing to enable timely diagnoses and treatments of patients.Data enter patient and testing information into computer systems.Ensure that specimens are stored and transported under specific conditions.Follow infection control protocol specifically related to Personal Protective Equipment (PPE) as well as handling of specimens. Current SA Pathology COVID-19 Testing locations include:KeithMunt GambierPeterboroughPinnarooPort AugustaTailem BendYambaAdelaide AirportAldingaHampstead Rehabilitation CentrePort AdelaideRegency ParkRepat HospitalRidgehavenApplicants with practical experience in Phlebotomy or healthcare or wo are currently studying in a health-related field are encouraged to apply.For your application to be considered, you must apply through IWORKFORSA.To be a part of this rewarding opportunity to help make a real difference in the COVID-19 pandemic, there are mandatory requirements for this role:National Police Check (NPC) - Vulnerable/Unsupervised ContactDHS Working with Children CheckCOVID-19 vaccination (or be willing to receive one) Additional InformationTo avoid delay with the processing of your application, please provide confirmation of immunisation status and copies of your NPC and DHS Working with Children Check as part of your application.To apply for a NPC you can apply through an organisation accredited by the Australian Criminal Intelligence Commission (ACIC). ACIC has accredited the following list of providers authorised to offer a service directly to the general public, and may support you to submit an application for a police check online. To apply for a DHS Working with Children Check online, please refer to the Department of Human Services websiteThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 762051 762051 COVID-19 Community Testing Response Service Team OPS1 SA Path Job Pack.pdf Flexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Service Officer - Student Support
The Australian National University, Canberra, ACT
Classification: ANU Officer Grade 5 (Administration)Salary package: $73,316 - $ 79,979Term: 2 x Full time, ContinuingAre you highly organised with a passion for exceptional customer service? We are seeking a dynamic and enthusiastic Service Officer (Student Support) to join the Student Services, Employability & Experience team on an ongoing basis. This is a unique opportunity to develop your skills and career as part of the ANU College of Engineering and Computer Science Professional Services Group.Become a key member of the team that supports the whole life-cycle of students in the College of Engineering and Computer Science from pre-admission through to graduation and transition into the workforce.Actively participate and collaborate in ongoing improvement in processes and quality service delivery to provide our students the best experience.College overviewThe ANU College of Engineering and Computer Science (CECS) is dedicated to contributing to The Australian National University’s reputation for excellence in research and research-led education, bringing together expertise across a range of areas to reimagine the role of engineering and computing for future generations. CECS is a diverse and vibrant community dedicated to discovery and to making knowledge matter. Our academics and students are engaged in ground-breaking, cutting-edge research, in exciting areas such as renewable energy, robotics, telecommunications, biomaterials, human-machine interaction, and artificial intelligence.The Professional Services Group supports the College, Schools and Institutes in the successful delivery of their objectives. The Professional Services Group achieves excellence in services by partnering and collaborating with academic staff, students and external partners, through embracing diversity of ideas to coming up with innovative solutions.Position overviewThis position is a continuing appointment to contribute and work closely with the other members of the Student Services, Employability and Experience team and with the wider College community and ANU, liaising with and providing quality advice and service to a wide variety of stakeholders. We welcome and develop diversity of backgrounds, experiences and ideas and encourage applications from individuals who may have had non-traditional career paths, who may have taken a career break or who have achieved excellence in careers outside of universities.To enquire about these positions please contact Paul Dowden Service Manager, Student Services, Employability & Experience, T: +61 2 6125 5708, E: Paul.Dowden@anu.edu.auANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. The University actively encourages applications from women, Aboriginal and Torres Strait Islander people and candidates from culturally and linguistically diverse backgrounds. Furthermore, it is policy in the ANU College of Engineering and Computer Science to require selection panels to seek a gender balance when compiling shortlists of candidates for interview. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion The ANU provides attractive benefits and excellent support to maintain a healthy work/life balance and offers generous remuneration benefits, including four weeks paid vacation per year, assistance with relocation expenses and 17% employer contribution to superannuation. This also includes generous parental leave, the possibility of flexible and part time working arrangements, a parental and aged care support program, dual career hire programs, ANU school holiday programs, and childcare facilities on campus. For more information, please visit https://services.anu.edu.au/human-resourcesApplication informationApplicants must apply online via the ANU recruitment portal and should upload the following separate documents:A detailed curriculum vitae including the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.A statement addressing the selection criteria.Other documents, if required.The successful candidate will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results. Please note: The successful applicant must have rights to live and work in this country.
Operational Services Officer - Port Pirie
I WORK FOR SA, PORT PIRIE
Working for SA Pathology in Port Pirie, you will enjoy working within a small team environment with close contact with patients and medical/nursing staff. Under the direction of the Laboratory Manager, you will assist in the provision of an effective and efficient pathology service. Collecting blood samples from adults, children and infants, you will organise and provide specialised test procedures. You will also collect samples such as urine, swabs, skin and breath and advise clients on any special requirements prior to test procedures. As well as providing a basic first aid service for staff as required, you will also provide administrative and clerical support by answering telephone and counter enquiries, undertaking data processing and report printing, and maintaining equipment, consumables and work areas in a clean, safe and well-resourced state. Working for SA Pathology provides a rewarding career in a healthcare environment providing laboratory results critical to patient care and public health. We offer career development and progression opportunities through competency-based progression programs, and the opportunity to develop and maintain multi-skilling via site and section rotations.You will hold, be working towards or willing to work towards Certificate III in Pathology, and will need to be able to work as part of a team and show empathy and understanding towards patients. Good manual dexterity and typing skills will be essential, along with excellent communication skills and an understanding of patient confidentiality. Your ability to determine priorities, organise workload accordingly and work independently will hold you in good stead for this role.Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 772722 The Indicative Total Remuneration is inclusive of Award salary, superannuation and other monetary benefitsEnquires toKellie DanielTelephone: 8638 4674Email: email@example.comApplication Closing Date11.55 pm Friday 15 October 2021AttachmentsGuideline for Applicants 772722 Operational Services Officer - Port Pirie OPS 1 Role Description.pdf 772722 Operational Services Officer - Port Pirie OPS 2 Role Description.pdf Flexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Operational Services Officer - Whyalla
I WORK FOR SA, WHYALLA
Assist in the provision of an effective and efficient pathology service through performance of duties that may include phlebotomy, department order entry, miscellaneous administrative and clerical duties, specimen reception and/or courier duties as determined by the laboratory manager.Must hold, be working towards or willing to work towards Cert 3 in Pathology. Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 772307The Indicative Total Remuneration is inclusive of Award salary, superannuation and other monetary benefitsEnquires toMark HancockTelephone: 8648 8388Email: Mark.Hancock@sa.gov.auApplication Closing Date11.55 pm Friday 15 October 2021AttachmentsGuideline for Applicants 772307 Operational Services Officer - Whyalla OPS1 Role Description.pdf 772307 Operational Services Officer - Whyalla OPS2 Role Description.pdf Flexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Capital Works Program Management Officer
Aspect Personnel, Melbourne, Victoria, AU
Aspect Personnel are currently working with a council in Melbourne's South Eastern Suburbs to recruit an experienced Program Management Officer to manage and oversee council's capital works program. You will be responsible for preparing reports and analysis on project performance, assisting with the development, implementation, training and management of of a new project management system and framework.The role is an initial 3 month contract which may be extended further. As the ideal candidate you will have/be: A tertiary qualification in Civil Engineering, Project Management, Asset Management or relevant experience / qualifications Previous experience preparing and developing asset strategy plans and capital work programs A solid understanding of Project Management Systems and Framework Proficient with use of Microsoft Excel Proficient in report writing Excellent written and verbal communication skills A current drivers license If you would like to discuss this role in more detail or other Civil Engineering opportunities within Local Government, please contact Michael Parker on 0431 593 048 or send an email to firstname.lastname@example.org Alternatively you can apply by using the link below. All communication will be strictly confidential. Please check our website for further opportunities, apply for job alerts or to refer a friend. www.aspectpersonnel.com.au
Research Services Officer - Finfish Fisheries
I WORK FOR SA, WEST BEACH
The OpportunityWe have an opportunity for a Research Services Officer - FinfishFisheries to be part of our South Australian Research andDevelopment Institute within the Department of Primary Industriesand Regions.The primary purpose of the role is to support the delivery ofresearch outcomes relating to the South Australian Marine ScalefishFishery, South Australian Lakes and Coorong Fishery (Finfish), andother projects in the Finfish Fisheries Sub-Program within theFisheries Program at SARDI Aquatic Sciences. The Finfish FisheriesSub-Program undertakes stock assessments and carries out biologicaland ecological research to meet the information needs of managerscharged with responsibility for managing sustainable exploitationand equitable allocation of finfish fisheries resources in SouthAustralia.The role contributes to delivering high-quality scientificinformation and advice to facilitate the sustainable management offinfish fishery resources in South Australian waters, throughsuccessful undertaking of fieldwork and laboratory work to collectbiological data for finfish (e.g. Snapper) targeted in SouthAustralian finfish fisheries. Duties include fieldwork on researchand commercial fishing vessels, including extensive time periods atsea, and laboratory analysis of egg and adult samples, and fishageing. Data entry and management are also a part of the role. Therole supports the delivery of research assessments and projectsoverseen by the Finfish Fisheries Sub-Program. The primary focus ofthe group is on the population dynamics and fisheries biology ofkey finfish species and application of the daily egg productionmethod to estimate spawning biomass. Fishery dependent andbiological data are integrated in stock assessments that determinethe status of harvested populations. The primary outputs are stockassessment reports that provide the scientific basis for fisheriesmanagement. Scientific findings are published in peer-reviewedreports, and national and international journals. Research findingsare also communicated directly to PIRSA fisheries managers, fisherylicence holders and national and international scientists throughrelevant steering committees, meetings and conferences.The role contributes to delivering the agency’s prioritiesincluding (1) Increasing productivity of our primary industries andagribusinesses (Stimulating Value Growth); (2) Securing productionthrough biosecurity and efficient and sustainable use of resources(Sustaining the Resource); (3) Growing regions by supporting keyregional development drivers and growing opportunities available toour regional communities; and (4) Building partnerships withindustry, stakeholders, research organisations and regionalcommunities.About UsThe Department of Primary Industries and Regions, as a keyeconomic development agency of the South Australian Government,works across a diverse range of industry sectors includingagriculture, livestock, forestry, fishing and aquaculture andregional development. We involve and engage with others to ensurewe make good decisions, have clear policies, plan and implementeffective programs, drive relevant projects, promote efficientresource use and broker shared responsibility. In this way weenable the State’s primary industry sectors and regions toremain competitive, productive and sustainable.BenefitsAt the Department of Primary Industries and Regions, we offerour employees challenging and rewarding work with opportunities forcareer progression, learning and development and flexibility.Our Commitment to DiversityThe Department of Primary Industries and Regions is committed tobuilding a flexible, diverse and inclusive culture, planning forand promoting diversity. We welcome and encourage applications fromdiverse community groups and ages including Aboriginal and TorresStrait Islander, LGBTIQ, people with disabilities, women and otherdiversity groups. The Department of Primary Industries and Regionsrecognises the benefits that such an approach brings for our staffand customers in delivering the future of SA.Special Conditions Successful applicant will be required to satisfactorily complete a National Police Check (NPC) prior to being made an offer of employmentRequirements Contract up to 30/06/2022 Possession of a current Class C driver's licence and a willingness to drive. Coxswains certificate highly desirable or willingness to obtain. Diving certificate highly desirable or willingness to obtain. Elements of Shipboard Safety (MARSS00008) highly desirable or willingness to obtain. ADAS Part 1 Scientific Diving highly desirable. Work outside normal working hours and on weekends will be required. Regular intrastate and occasional interstate travel will be required, including absence overnight and frequent field trips on a variety of research and commercial vessels.RemunerationOPS3 - $63,681 pa - $67,868 paEnquiriesDr Jonathan Smart, A/Subprogram Leader (Finfish Fisheries)Phone: 0403 555 682Email: email@example.comWebsite: www.pir.sa.gov.au
Casual Reception Services Officer, Reception Service Team (VPSG2)
Department of Families, Fairness and Housing, North West Region, Bendigo
Location: North West Region | Bendigo Job type: Casual Organisation: Department of Families, Fairness and Housing Salary: $54,755 - $70,315 Occupation: Administration/Secretarial Reference: VG/DFFH/CSO/377467 Job posted: 05/10/2021 Closes: 19/10/2021 Occupation: Administration/Secretarial Classification: VPSG2 Job duration: Not provided Contact: Darryl Wilson - Team Leader | 03 5434 5935 Reference: VG/DFFH/CSO/377467 Occupation: Administration/Secretarial Salary Range: $54,755 - $70,315 Work location: North West Region | Bendigo The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly and we encourage applications from Aboriginal people and people from diverse backgrounds and abilities.POSITION SUMMARY:Casual Reception Services OfficerThe Reception Services Officer is a critical position within the office as it gives the first impression of the organisation. The role is instrumental in providing high quality telephone and reception service to clients, the general public and service providers of the Department.Are youCustomer service focused?A good communicator with strong interpersonal skills?Interested in working within a vigorous and dynamic work environment HOW TO APPLY:Applicants are encouraged to apply online, submitting a cover letter and a current resume.Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. For further information please visit the Department of Families, Fairness and Housing Click 'Apply Now' to submit your interest in this position.
Inbound Member Services Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM CBD Location | Mon - Fri | ASAP Start | Working Holiday Visa's Welcome | 8am - 8pm Rotating Roster Your new company Our client is the largest superannuation provider of services in Australia. They work closely with some of the world's largest corporations, pension funds, and financial institutions. Your new role You will become an expert in one superannuation fund and be the first point of contact for your customers. You will be taking inbound calls and answering a wide range of enquiries from retirees, employers, members and financial planners. You will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement You will provide outstanding customer service and knowledge with every call. What you'll need to succeed Strong customer service experience or contact centre experience Proven experience in a high volume contact centre role Ability to work 8am to 8pm on a rotating roster Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be able to attend a 3 week training course in a class room environment is required Working holiday visa workers are welcome to apply What you'll get in return Work in a high energy, great team environment Full time, Monday to Friday 8am – 8pm rotating roster An initial classroom training class involving live call simulators A diverse and inclusive culture supporting national events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ashleigh.menzieshays.com.au, or call us now. If this job isn't quite right for you but you are looking for a new position please reach out for a confidential discussion on your career. LHS 297508 2509309 Hays Australia REM
Digital Customer Service Officer
HAYS, West Melbourne, Melbourne, Victoria
Hays Australia REM Sunshine Location 15 – 38 hours per week I Digital Customer Service Expereince Wanted I 31st May Start date Your new company This state government organisation is seeking experienced customer service individuals to work in the CBD. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a customer service officer and concierge officer. Your new role You will be responsible to engaging with customers waiting in line to see if you can assist them with transactions via an IPAD on the Vic Roads app. You will be the first point of contact greeting all customers, directing and assisting them with queries You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment You will also be required to be cross trained to be a computer license testing officer when the business requires. You will be roistered between 15-38 hours a week – you must be flexible to work across Deer Park, Melton or Sunbury if required What you'll need to succeed You will be tech savvy and able to assist customers with an IPAD. Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver’s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality What you'll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay super What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jennifer Culham now on 03 96049690 [tel:03%2096049690] for a confidential discussion about your recruitment needs. LHS 297508 2508914 Hays Australia REM
Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM Multiple Vacancies | 8AM - 8PM monday - Friday - no weekends | ASAP START | Great Team Culture Your new company You will be working for Australia's largest superannuation fund service provider. They service the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Expert, you will be the first point of contact for your customers (members, retirees, employers and financial planners). You will be a leading expert in fielding a range of superannuation enquiries, and effortlessly exceed our customers’ expectations. Within your assigned super fund you will undertake a range of administrative tasks, and assist our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which you will be trained and coached to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy and culture An initial 4 week training class involving live call simulators where you will become an expert in your designated fund A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15min online simulation assessment. LHS 297508 2502710 Hays Australia REM
Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM CBD Location I Work Holiday Visa's accepted I No weekend work I Mon - Fri I ASAP start I 8am - 8pm Your new company Our Client is the largest provider of services in Australia's superannuation fund administration industry, which services the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Consultant, you will be the first point of contact for your customers (members, retirees, employers and financial planners) being a subject matter expert fielding a range of superannuation enquiries, all the while exceeding our customers’ expectations and being a service superstar. Within your assigned super fund you will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which we will train and coach you to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy An initial 4 week training class involving live call simulators A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster NO WEEKEND WORK Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Jennifer.Culhamhays.com.au PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15 minute online simulation assessment. LHS 297508 2500860 Hays Australia REM
Client Services Officer - Part Time
HAYS, Sydney CBD, Sydney, New South Wales
Hays Australia REM Are you a Client Services Officer looking for Part Time flexibility? APPLY NOW Your new company This is a growing organisation that covers both Accounting and Financial Planning. They are committed to providing customised financial solutions that will allow their clients to reach their financial goals and objectives. They are looking for a part time Client Services Officer to join their Financial Planning team. Your new role Your responsibilities would include: Assisting with the implementation of advice documents Completing forms centered around a range of advice topics including superannuation Dealing with client queries General administrative tasks What you'll need to succeed Experience working in a Client Services Officer Knowledge of implementing advice strategies Proficient with Xplan High attention to detail and exceptional verbal and written communication skills Able to work efficiently in a team as well as individually What you'll get in return Work closely with experienced advisers and get exposure to the Financial Planning industry. This role would be 3 days a week and there is some flexibility on these days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Annabel Bassil on Annabel.Bassilhays.com.au. If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career on 02 9249 2231 LHS 297508 2562661 Hays Australia REM
Customer Service Officer - Kingscote
HAYS, Adelaide Region, South Regional
Hays Australia REM Hays is proud to be supporting the Big 4 Bank in the recruitment of Customer Service Officers Apply today Your new company This Big 4 Bank is well recognised for being the leader in their class for customer experience as well as their focus on innovation and the community. They are one team of people with the same mission - to be one of the world’s great service companies. At this bank, providing great customer service is about being able to pick up on the small details that help you understand people and their needs. In return, you’ll be rewarded with a career where you’re listened to, and given every opportunity to progress Your new role As a Customer Service Representative, you will be working in Kingscote, Kangaroo Island, South Australia to provide face to face customer service where you will be part of a team of subject matter experts who make a difference every day to their customers. Being the first point of contact for customers, you will be responsible for deepening customer relationships and identifying opportunities to deliver tailored solutions that link back to your customers financial needs. You will also be responsible for: Engage with customers regarding their banking needs Fulfilling all customer needs accurately and quickly Assisting and educating customers in learning banking technology and services Acquiring new customers and retaining existing customers by delivering superior customer service Meeting and adhering to KPI’s required in the role Providing tailored solutions to customers Enjoy delivering outstanding service that deepens customer relations Assist and educate customers in learning banking technology and services What you'll need to succeed To be considered for this opportunity, we are looking for ambitious individuals with a thirst for learning and development in the banking industry. You will display an exceptional attitude and work ethic combined with passion to succeed and service customers to the best of your ability. Previous banking experience is not necessary. The ideal candidate will have: Recent strong customer service and/or sales experience in any industry Ability and desire to learn complex finance products and services Technically savvy with the capability to work with/navigate many IT systems Excellent verbal and written communication skills Degree, diploma or certificate in Business, Finance or related study will be looked upon favourably What you'll get in return The position offers completive hourly remuneration and comprehensive training within a supportive team-based culture is provided. This institution prides itself in growing their talent and offers career development opportunities across the entire business. What you need to do now If you are ready to launch your banking career, please forward an up-to-date copy of your CV to nicola.cavalerihays.com.au [mailto:nicola.cavalerihays.com.au]. Should you have any queries, please call the office on 08 7221 4100. LHS 297508 2561032 Hays Australia REM
Investment Services Officer - Asset Control
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM Fantastic permanent opportunity within a growing team focusing on business and private banking customers Your new company This company is a leading financial services organisation specialising in wealth. They are passionate about treating customers fairly and ethically and are dedicated to creating opportunities for the community. They strive for positive change through a focus on education, good business practices and community wellbeing. Your new role This position is pivotal and is part of the Asset Control team supporting and providing client services to their customers and clients. Your main responsibilities in this role will include but are not limited to: Daily monitoring of incoming correspondence Processing of client instructions relating to: Managed funds, Corporate Actions, International stock settlements, inspecie transfers Timely completion of distributions of managed funds, ASX dividends, bond coupons and international securities. All team SLA’s met or exceeded Provide clarity and support to the advice network via communications and answering queries in a timely fashion - Management of team inboxes On time completion of all team processing, reconciliations, quality checks and daily tasks What you'll need to succeed To be successful in this role, you should bring in the following: Previous experience within corporate actions, equity trade settlements and managed fund trades Excellent interpersonal and communication skills that includes good presentation skills Enjoys working in a collaborative team environment, proactive, and shows initiative What you'll get in return Fantastic opportunity to work in a collaborative and driven team In-depth training and coaching internally for career development Flexible working arrangements Attractive salary package and benefits What you need to do now If you are interested in this role, and feel you have the necessary skills and experience to succeed, click ‘Apply Now’. Alternatively, contact Kim Nguyen at kim.nguyenhays.com.au for more information and a confidential discussion. LHS 297508 2560562 Hays Australia REM
Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM Multiple opportunities, Docklands location, Start Date: ASAP. 8AM - 8PM monday - Friday - no weekends Your new company Our Client is the largest provider of services in Australia's superannuation fund administration industry, which services the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Consultant, you will be the first point of contact for your customers (members, retirees, employers and financial planners) being a subject matter expert fielding a range of superannuation enquiries, all the while exceeding our customers’ expectations and being a service superstar. Within your assigned super fund you will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which we will train and coach you to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy An initial 4 week training class involving live call simulators A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster NO WEEKEND WORK Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Jennifer.Culhamhays.com.au PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15min online simulation assessment. LHS 297508 2458719 Hays Australia REM
Customer Service Officer- Superannuation
HAYS, Melbourne CBD, Melbourne, Victoria
Hays Australia REM On the lookout for customer service professional to join a reputable superannuation fund starting in 11th Oct PLEASE NOTE: ONLY CANDIDATES WHO HAVE SUCCESSFULLY COMPLETED THE ASSESSMENT WILL BE CONTACTED. Your new company Join the largest provider of superannuation fund administration in Australia that values integrity with a commitment to building your career as well as encouraging a social and environmental conscience. You will be able to make a difference and positively affect people all over Australia Your new role In this role, you will be the first point of contact for your customers (members and/or third parties) showcasing your expert knowledge in superannuation enquiries, all while providing an excellent customer experience and exceeding expectations. Administrative duties Providing successful financial pathways for retirements Handling inbound and outbound calls Responding to email enquiries Liaising with third party organisations and financial planners What you'll need to succeed Able to work on a rotating roster of 8am – 8pm Monday to Friday Be a natural communicator over the phone while looking for the right information Able to work in a highly structured environment with KPI's and targets Must be able to commit a minimum of 3 months with potential to go perm Ideally have contact centre experience but not essential What you'll get in return A friendly, supportive and collaborative team environment with great energy An initial 2 week training class involving live call simulators A diverse and inclusive culture supporting national events- Mother’s Day Classic, Harmony Day, Cancer Council Biggest Morning Tea and more Annual salary review Employee share registry offerings Exciting end of year themed celebrations What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Once you have applied then please complete the online assessment via the below link on a laptop or a computer: Assessment: https://talentcentral.au.shl.com/player/link/02d772ec4aa745bcb9903505165b2d16 PLEASE NOTE: ONLY CANDIDATES WHO HAVE SUCCESSFULLY COMPLETED THE ASSESSMENT WILL BE CONTACTED. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2527625 Hays Australia REM
Security & Event Services Officer (VPSG2)
Victoria Police, Melbourne, Eastern Metropolitan
Location: Melbourne | Eastern Metropolitan Job type: Full time / 2 x ongoing and 2 x fixed term until 30/06/2022 Organisation: Victoria Police Salary: $54,755 - $70,315 Occupation: Customer Service/Call Centre Reference: VG/E20023093A Job posted: 06/10/2021 Closes: 19/10/2021 Occupation: Customer Service/Call Centre Classification: VPSG2 Job duration: 2 x ongoing and 2 x fixed term until 30/06/2022 Contact: Rose Miceli | firstname.lastname@example.org Reference: VG/E20023093A Occupation: Customer Service/Call Centre Salary Range: $54,755 - $70,315 Work location: Melbourne | Eastern Metropolitan About the role:Security & Event Services Officers perform a number of security related tasks including initial incident response and coordination; alarm and CCTV monitoring; alarm responses; fire warden duties; identification and vehicle verification checks; and internal and external patrols. They are tasked with the responsibility of maintaining a safe and secure environment for Victoria Police Academy staff, recruits and visitors; as well as managing the Command's fleet vehicles and providing a 24/7 reception service.Victoria Police is a contemporary and agile workplace and support flexible working arrangements.Your duties will include: Performing reception duties.Performing various security-related functions including mobile and foot patrols, monitoring CCTV, responding to intruder alarms and fire panel alarms.Assisting with any security / emergency incidents occurring within the Academy complex.Assisting in the management of People Development Command's vehicle fleet.Issuing equipment and maintaining accurate equipment records.Responding to telephone and counter enquiries from internal and external clients.Assisting with the organisation of events, appointments and meetings held at the Academy.Undertaking a range of administration functions including computerised activities and data processing.Liaising with Victoria Police members and VPS members, private security providers and members of the wider community.As the successful applicant, you will have: Demonstrated ability to monitor security and fire alarm systems and operate a switchboard.Good oral and written communication and administrative skills.Proven office administration skills with experience in basic office software packages.Ability to work autonomously and in a team environment with minimal supervision.Requirements and relevant information:Two (2) x full time, fixed term to 30/6/2022 positions availableTwo (2) x full time, ongoing positions available.The position is located at the Victoria Police Academy in Glen Waverley.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.You will be required to work rostered hours, shift work, some public holidays and weekends. Shift allowances will be paid in accordance with the relevant Victorian Public Service Agreement.Successful candidates will be required to possess a current Victorian Driver Licence and hold or qualify for an appropriate Victoria Police driving authority within three (3) months.The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.Your application must include:ResumeCompleted application form - attached to the job advertisement.Applications close midnight, Tuesday 19 October 2021.Please Note: All applications will need to be submitted through one of the following platforms; the Victorian Government careers website (Careers.vic) or the Job Skills Exchange (JSE) website. Applications will not be accepted via other platforms or email.For further information on this role please contact: Rose Miceli via email email@example.com or (03) 9566 2190.If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.About Us:Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
Customer Service Officer - Flexible location
Aruma, Brisbane & Gold Coast
Job descriptionLocation: Flexible Aruma QLD LocationAt Aruma, we support people with disabilities to live great lives. It's the reason we exist - after all, why should anyone have to settle for anything less? And to make this a reality, we rely on the skill and commitment of our Aruma team.When you're part of the Aruma team, you're not just supporting people. You're pioneering new paths, challenging assumptions, daring to think differently, and telling society to raise its bar higher.We have an exciting opportunity for a resilient and dedicated Customer Service Officer provide high standards of customer service to new and existing customers, primarily as the first point of contact for customer enquiries.What success looks like:Triage customer enquiries to the right person in the organisation with relevant information captured in the appropriate systemsReduce to nil complaints from customers about inability to contact ARUMA or being misdirected to wrong servicesProfessionally and respectfully respond to customer enquiries within the agreed timeframeProvide current and prospective customers with organisational and NDIS information on services offered, regional operations, other ARUMA products and business streamsEnsuring the best possible customer experience for new and existing customers.Ensure feedback and complaints are referred to the relevant operational Manager in a timely fashion for follow upProvide reports to state BDM as required utilising the CRM reporting functionsSkills and experience that make you stand out:Personal alignment to the Aruma values; Bold - we speak up; Respectful - we respect each other; Authentic - we do what we say; Value Teamwork - we do things together; Excellent - we do things well.Engaging personality, well developed presentation, written, verbal and listening skills, including an excellent telephone manner.Commitment to the customer service ethic, always putting the needs of the customer firstAble to adapt communication style to specific needs of individuals and groups.Self-motivated, accountable and customer focused.Demonstrate confidence, empathy and sound business judgement in interactions and in the provision of advice.Great organisational skills and good computer literacy and capability in using systems and technology.An understanding of the importance of maintaining the confidentiality of the company, employees, customers and their familiesIf this opportunity sounds like a step forward to support your career aspirations and development, please apply with your resume and a brief covering letter outlining why you would like to be considered.