Overview of salaries statistics of the profession "Transit Program Manager in Australia"

DESCRIPTIONAmazon is shaping the future of digital video entertainment. We seek an Program Manager - Analytics who can help us shape and develop Amazon miniTV, our free ad-supported video streaming service on the Amazon.in shopping app, Prime Video, Fire TV, Android mobile, Android TV, and launching soon on more Smart TVs. Amazon miniTV is now one of the leading free entertainment destinations in India. Some of our shows like Yeh Meri Family, Physicswallah, Half CA, Hustlers, Sixer, Badtameez Dil, Hunter, Gutar Gu and more have won several industry awards. In 2024, our plan to launch 900+ content hours including popular webseries, movies, dubbed international content and more. This is an exciting opportunity for an enthusiastic program manager, with strong understanding of data / analytics (inc. hands-on SQL), to work in a start-up like environment.Key job responsibilities1) They will be responsible for creating SQL queires and making dashboards, working with marketing, content acquisition and tech teams in identifying customer/stakeholder needs, and defining the right set of metrics to track and influence overall health2) They will identify, develop, manage, and execute data analyses to uncover areas of opportunity and present business recommendations to drive cost benefit analysis and go/no-go decisions on various initiatives3) They will develop a roadmap and metrics to measure progress of the initiative they own4) They will work with technology teams to scope out and drive any tech changes that are neededWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements- Experience using data and metrics to determine and drive improvements- Experience working in a matrixed organizationPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experienceSalary: . Date posted: 03/19/2024 10:17 PM

Location Details:India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... A Technical Program Manager within the security governance space to help us with end-to-end security risk management and reporting. This person will help develop and maintain the policies and standards by coordinating with multiple partners. It also involves running campaigns or initiatives to optimise the security posture of GD core systems. We are a multifaceted and growing company that loves what we do and are looking for inspiring people to share our vision. We focus on distilling compliance and risk concepts to their core principles, enabling us to envision creative solutions for our partners. The ideal candidate will be passionate about doing the right thing for the company and have a strong appetite to enforce security policies / standards by making the teams concerned accountable in protecting the customer and organisation assets. Problem-solving, cross-team coordination, program management, executive communication, and interpersonal skills are crucial to be successful in this role. What you'll get to do... Manage the processes, structures, and policies that ensure IT resources are aligned with organisation goals, managed efficiently and controlled effectively Consult with various stakeholders and support governance initiatives to help ensure ongoing compliance Resolving roadblocks for the team, provide escalation management, own regular communication with leadership (including program updates), make tradeoffs, and balance the business needs within constraints Lead all aspects of strategic planning of work across the org to achieve goals with greater efficacy encouraging an environment of cross-training and team growth Remove roadblocks and serve as a point of escalation across the team Maintain knowledge of changes to IT regulatory environments to support planning and applying them in day to day responsibilities Guide the team to learn process improvement and automation techniques and assist in those efforts directly where needed Work closely with security engineers to support in root cause analysis and thereby make informed and efficient decisions Solve team tools and systems, answer questions, and develop/maintain documentation to support team processes Your experience should include... 8 + years' demonstrated ability with security risk management, IT compliance, IT audit, and/or related focus areas Technical background with a good understanding of security concepts and practical usage (Network Engineering, Network Security, Threat and Vulnerability Management, Database, SDLC, and Release Management) Proven experience working with Cloud technologies/environments, including evaluating and implementing controls on Infrastructure as a Service (IaaS) environments Solid ability to acquire consensus in highly contested situations Experience with implementation and use of GRC Tools such as ServiceNow GRC/IRM Demonstrated ability to deliver solutions to complex technical problems Excellent solid understanding of the exception handling and risk management process You might also have... Information security related certifications Experience in Agile methodologies (Jira, GitHub) Experience with Risk Management Experience designing and coding programs in support of automation We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us . At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page . GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.Salary: . Date posted: 03/22/2024 10:05 PM

BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Strong analytical skills, with the ability to interpret data and implement improvements based on insights.- Proactive problem-solving mindset with a commitment to continuous improvement.- Root cause Analysis / Lean / Six sigma knowledge.DESCRIPTIONJoin the Selling Partner Satisfaction team as a Program manager. We aim to build an environment where Selling Partners can sell with Amazon hassle free. We are looking for someone who can lead the ordering/delivery excellence team and drive improvements in our Selling Partner journey within Amazon. You will have the opportunity to collaborate with internal / external stakeholders within Amazon and pave way for a frustration free experience. Key job responsibilities- Spearhead initiatives to optimize the ordering and delivery processes for Amazon Selling Partners. - Deep dive , identify opportunities of Selling Partner dissatisfaction and drive upstream defect elimination.- Establish communication channels with Selling Partners and drive education.- Improve Selling partner satisfaction , SLA and quality metrics. - Collaborate closely with cross-functional teams, including product management, logistics, and technology, to enhance seller/vendor-facing tools and systems. - Analyze ordering and delivery metrics to identify pain points, inefficiencies, and areas for improvement, implementing data-driven strategies. - Develop and execute projects focused on reducing lead times, improving order accuracy, and enhancing overall fulfillment efficiency. - Establish and maintain strong relationships with vendors, gathering feedback to inform enhancements and ensuring a positive end-to-end experience. - Implement performance measurement mechanisms to track the impact of process improvements and drive ongoing optimization. - Proactively identify and address potential issues in the ordering and delivery pipeline, ensuring a seamless vendor experience. - Communicate regularly with internal stakeholders and external partners to align priorities and drive collaborative solutions. - Stay abreast of industry best practices and emerging technologies to continually innovate and improve the ordering and delivery ecosystem. A day in the lifeThe candidate will be working closely with the internal Retail Business Services (RBS) operations teams that support vendors. The candidate will improve Selling partner experience by driving contact elimination, vendor education and improving internal team speed and quality. About the teamOur vision is to create a hassle free environment for Selling partners. We empower selling partners to be self sufficient in conducting business with Amazon. We are implementing this vision thru eliminating the need for Selling partner to contact Amazon , educating / nudging Selling partners to fix their errors and improve internal Amazon teams speed and quality of support. We are flag bearers of Selling Partner experience along the Selling partner journey (onboarding , listing , ordering , delivery , payments and chargebacks) within RBS and we expect others to meet the bar we establish. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Six Sigma Black Belt certified- CPIM/CSCP - APICS certified- Familiarity with e-commerce logistics, fulfillment operations, and a deep understanding of vendor needs.Salary: . Date posted: 03/25/2024 10:19 PM

Location Details:Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team We are seeking a Program Manager for Payment Compliance to oversee compliance within the GoDaddy Commerce Division! This role is crucial as we grow our services and develop new solutions for our merchants. Collaborate with Product, Engineering, Risk, Legal, and Operations teams to guarantee adherence to card scheme and payment network rules, staying informed of any changes and adhering to industry standards in the Payments sector. What you'll get to do... Payment Compliance Strategy: Develop and implement a detailed strategy covering all payment certifications (L1, L2, L3, and TQM) and incorporating policies, rules, and regulations of various payment networks (Visa, MasterCard, American Express, Discover, Interac, JCB, Unionpay, Bancomat, etc.), along with assessments for possible violations and their consequences, translating them into clear requirements Certification Process Management: Own the certification process (L1, L2, L3, TQM) for all payment terminals, payment schemes and acquirers. Coordinate with development teams, vendors, to implement required features, conduct testing, and submit certification documentation Vendor Management: Lead all aspects of relationships with third-party terminal vendors and payment acquirers to ensure alignment with compliance standards, Coordinate with vendors and acquirers for necessary documentation, oversee testing processes, and timely updates and renewals of certifications Testing Coordination: Coordinate testing efforts across multiple teams, track test results, and ensure timely resolution of any issues or failures identified during testing Manage Compliance Programs: Take ownership of compliance programs for new features and initiatives from inception to launch, collaborating Engineering teams they meet regulatory standards Compliance Monitoring and Reporting: Supervise the status of certifications for all terminals and payment processors, including tracking expiration dates and ensuring timely renewals. Provide regular reports to management on compliance status, risks, and issues Serve as Liaison: Serve as the main contact for all compliance matters within the organisation, encouraging teamwork and communication between different teams to successfully meet compliance goals Regulatory Compliance: Stay up-to-date with changes in payment industry regulations and standards, ensuring compliance with relevant requirements. Update processes and procedures as needed to address regulatory changes and industry standard processes Cross-Functional Collaboration: Work closely with internal teams, vendors, schemes, payment acquirers, and processors to ensure everyone is aligned with compliance requirements and priorities. Also, advocate for vital resources and support to achieve compliance goals among all stakeholders Risk Management: Identify and mitigate potential risks related to payment compliance, including certification violations, certification delays, and non-compliance penalties. Develop strategies to minimise risks and ensure ongoing compliance with regulatory and industry standards Your experience should include ... 7+ years of experience in payments compliance management, project management, payments technology, or regulatory affairs 5+ years experience with an eCommerce merchant/marketplace specifically in In-Person and eCommerce Payment areas Strong knowledge of payment specifications (EMV L1, EMV L2, CL L2s, L3, TQM, etc.), payment flows, money movement across credit card, alternate payments, bank transfers, etc. You might also have... Knowledge of various collaboration tools such as JIRA, Confluence, Arena, etc Creative problem-solving skills and ability to optimally communicate and translate feedback, needs, and solutions We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us . At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we priorities integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page . GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.Salary: . Date posted: 03/22/2024 10:05 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONThis role entails Social media management for Amazon Pay, producing key insights across industry and managing end to end operations for NPS, you will also closely work with external vendors to drive some of the key projects.Key job responsibilitiesHow can you tell if your customers are happy with your product? What drives customer loyalty and happiness? Offers, fast fulfillment, product features or a streamlined UI? This is one of the challenges of the Amazon Pay customer experience team to answer at scale for the millions of customers for a variety of products including EMI, credit card, UPI, bill payments. Our mission is to work customer backwards from the end-to-end payment journey to radically improve overall transaction experience. Our team is equal parts user research, data analytics and customer experience related product or process improvement consultancy.In this role your day would have a mix of stakeholder interactions, third party vendor meetings and data deep dives and you will manage the following projects:* Amazon Pay's Net Promoter score: Overseeing NPS Operations, Data deep dive and reporting across Amazon pay categories * Social Media: Managing end to end social media listening and escalations across multiple themes, coordinating with third party agency to improve the data accuracy and sentiment scores* Competitive Insights: Co-ordinate with external party and internal teams to understand the requirements week on week and drive implementation, Operate the competitive insights program and associated close looping and escalation mechanisms with business teams and Create a P0 score card for the same* Leadership reporting: Leadership reporting across multiple programs on customer insights We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 03/27/2024 10:17 PM

DESCRIPTIONAmazon is seeking an experienced and motivated Program Manager to lead our Voice of Sellers Team. This team plays a crucial role in bridging the gap between our company and our valued sellers, ensuring their feedback, needs, and concerns are heard and addressed. As the Program Manager for the Voice of Sellers Team, you will be responsible for driving initiatives that enhance seller engagement, satisfaction, and retention through meaningful interactions and continuous improvement strategies. You will work cross functionally with a broad range of business stakeholders to define detailed requirements and implement process/system-based solutions for enhancing Seller Experience. Key job responsibilities• Lead the Voice of Sellers Team by fostering a collaborative and results-driven environment.• Design and implement a comprehensive strategy for capturing, analyzing, and prioritizing seller feedback and insights.• Collaborate cross-functionally with product teams to translate seller feedback into actionable improvements and new features.• Develop and maintain strong relationships with sellers through various communication channels, such as surveys, focus groups, and direct interactions.• Monitor contacts and initiate data-driven initiatives to address areas of improvement.• Continuously iterate on feedback collection methods and communication strategies to optimize the seller experience.We are open to hiring candidates to work out of one of the following locations:Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 03/27/2024 08:57 AM

BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAbout the team: IN account management team manages some of the most influential sellers on the Amazon.in marketplace with a clear focus on their business growth. Centre of Excellence (CoE) team, within Account Management function, focuses on identifying areas for improvement and develop strategies to elevate seller experience. It provides guidance, support and increases efficiency of account managers through process standardization/excellence and automation.In this role, you would focus on managed set of sellers. Core responsibility would be to identify inefficiencies in processes, develop strategy and implement process enhancements. This is a high visibility role in the account management team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive process efficiency. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential. Key job responsibilities- Develop comprehensive strategy for providing best-in-class experience and advisory to our top cohort of sellers- Collaborate with cross-functional teams to deliver on aligned goals - Lead the end-to-end execution of strategy, ensuring seamless coordination between multiple teams. - Utilize data analytics to assess the performance and identify areas for improvement- Conduct meetings/reviews to keep BAU activities on track Key job responsibilities• Drive cross-functional strategic initiatives to continuously improve processes and seller experience• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes • Working closely with product teams to see through the product interventions needed for the program to scale • Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision. • Innovating to improve customer experience, and relentlessly working towards contributing to the seller success.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 03/27/2024 08:57 AM

BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Strong analytical skills, with the ability to interpret data and implement improvements based on insights.- Proactive problem-solving mindset with a commitment to continuous improvement.- Root cause Analysis / Lean / Six sigma knowledge.DESCRIPTIONJoin the Selling Partner Satisfaction team as a Program manager. We aim to build an environment where Selling Partners can sell with Amazon hassle free. We are looking for someone who can lead the Financial deductions/supply chain disputes elimination team and drive improvements in our Selling Partner journey within Amazon. You will have the opportunity to collaborate with internal / external stakeholders within Amazon and pave way for a frustration free experience. Key job responsibilities- Spearhead initiatives to optimize the payments and Chargeback processes for Amazon Selling Partners. - Deep dive , identify opportunities of Selling Partner dissatisfaction and drive upstream defect elimination.- Establish communication channels with Selling Partners and drive education.- Improve Selling partner satisfaction , SLA and quality metrics. - Collaborate closely with cross-functional teams, including product management, logistics, Finance and technology, to enhance seller/vendor-facing tools and systems. - Analyze Payments and chargebacks metrics to identify pain points, inefficiencies, and areas for improvement, implementing data-driven strategies. - Develop and execute projects focused on reducing lead times, improving invoice accuracy, and enhancing overall supply chain rules. - Establish and maintain strong relationships with vendors, gathering feedback to inform enhancements and ensuring a positive end-to-end experience. - Implement performance measurement mechanisms to track the impact of process improvements and drive ongoing optimization. - Proactively identify and address potential issues in the Payment and supply chain disputes pipeline, ensuring a seamless vendor experience. - Communicate regularly with internal stakeholders and external partners to align priorities and drive collaborative solutions. - Stay abreast of industry best practices and emerging technologies to continually innovate and improve the payments and supply chain disputes ecosystem. A day in the lifeThe candidate will be working closely with the internal Retail Business Services (RBS) operations teams that support vendors. The candidate will improve Selling partner experience by driving contact elimination, vendor education and improving internal team speed and quality. About the teamOur vision is to create a hassle free environment for Selling partners. We empower selling partners to be self sufficient in conducting business with Amazon. We are implementing this vision thru eliminating the need for Selling partner to contact Amazon , educating / nudging Selling partners to fix their errors and improve internal Amazon teams speed and quality of support. We are flag bearers of Selling Partner experience along the Selling partner journey (onboarding , listing , ordering , delivery , payments and chargebacks) within RBS and we expect others to meet the bar we establish. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Six Sigma Black Belt certified- Finance payments background- Familiarity with logistics, ordering , supply chain operations, and a deep understanding of vendor needs.Salary: . Date posted: 03/25/2024 10:14 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAre you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for an eager learner, and team player as a Program Manager - for GlowRoad (a unit of Amazon).About GlowRoad:"GlowRoad is a social commerce platform that allows sellers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad has been recently acquired by Amazon. We target to grow 50x in next 3 years. This is an unique opportunity to build for Bharat and be part of the rocketship."Key job responsibilitiesWe are looking for a hands-on, detail-oriented, analytical, and highly-motivated Program Manager to help scale Sponsored Advertising on GlowRoad. As a Program Manager you will have the exciting opportunity to help drive the growth, connect with suppliers, and shape the future of GlowRoad Advertising. This person is expected to identify supplier problems, opportunities to increase advertising business and create new advertising solutions for the long-term success of high-value advertisers. This role demands a strategic thinker who excels in organizing, planning, and prioritization of initiatives. The ideal candidate will have experience working along with sales teams, understand sales inputs and outputs and managing the rhythm of the business, and have superior program management skills. To do this, this person needs to be extremely hands-on, have excellent process orientation and stakeholder management skills. Apart from external stakeholders, this person will interact with Product, Category, Support and Seller onboarding teams on a regular basis to drive the team's goals. If you thrive on efficiency, prioritization, and driving transformative change, this is your opportunity to shape the future of GlowRoad Advertising.1) Program Management• Own and drive the product adoption and engagement across advertisers and internal stakeholders.• Set up and implement processes (SOPs) to (i) onboard users, (ii) train them and (iii) drive Ad revenues for GR business• Closely partner with Advertisers/ Agencies and internal ad sales team, understand their priorities and act as a product consultant leveraging data/insights from the product to come up with potential advertising opportunities• Periodically monitor and review performance and take corrective actions• Resolve queries and requests from users & internal team on how to use and leverage the product.2) Own/Influence the Product charter• Work with customers to identify gaps & friction points and partner with Product & Tech team to actively contribute towards the Product roadmap• Being the Product owner for developing specific features/insights by owning the requirements, proposed user experience, data sources and work with tech team through the development lifecycle.3) Marketing• Work with Marketing team and create relevant and actionable user communication and content• Own and execute customer facing marketing initiatives including channel specific content strategy and outbound marketing.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degreeSalary: . Date posted: 03/29/2024 09:26 AM

DESCRIPTIONAmazon strives to be the world's most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the data that drives CX very seriously. That's where you can help. Our vision is to "enable our Customers shop the right compatible products, every single time". We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally. You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term. Key job responsibilitiesKey job responsibilities • Ownership of compatibility data service product domain (attributes, logic, product type, catalog) identify attributes, and work out data requirement • Responsible for end-to-end compatibility data generation and quality• Build and optimize processes. Accumulate learnings, develop and drive solutions. • Identify, assess, track and mitigate issues and customer risks at multiple levels • Build relationships with stakeholders to influence product improvements that ensure the best customer experience • Communicate to senior leaders and stakeholder, including write-ups on the learnings, status of the program, escalations Candidates should have experience working with tech and product managers / teams and be familiar with their scoping / prioritization process. Strong ownership and insist on highest standards are critical, as working and owning a data program and deliver data as a service and product is a key aspect of this role. An ideal candidate enjoy problem solving at all aspects, someone with strong mentality to drive solution. Candidates should demonstrate strong customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. A day in the lifeBasic qualifications• 5+ years of experience in program, project or product management• Experience defining process or product requirements and using data and metrics to determine improvements• 5+ years of experience working cross functionally with tech and non-tech teams• 5+ years of experience delivering cross functional projects• 1+ people management experience with 2+ directsPreferred qualifications• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases. • Experience developing and launching V1 products; comfort with ambiguity and nascent markets. • General manager/owner mentality, entrepreneurial drive, and proven ability to influence others. • Insatiable will to get stuff done. • Good logical thinking and problem-solving ability, dare to face problems and work pressure• Enjoys exploring and researching of new knowledge, strong self-learning ability• Good written, verbal, and presentation skills; excellent interpersonal skills. • Good teamwork spirit, Experience leading cross-functional teams to deliver products/programs to world-wide markets. About the teamAmazon Customer Experience (CX) team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 03/29/2024 09:24 AM

DESCRIPTIONLooking for a career at a company that seeks to be Earth's most customer-centric company? If so, meet Amazon.Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services).NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Within NOC's umbrella, resides a fast-growing Last Mile support function - AMZL CO (Amazon Logistics Central Operations). AMZL CO is responsible for centrally supporting daily planning and execution of functions that impact Delivery Station (DS) operations across Routing, Scheduling, On-Road and Payments workstreams. We are looking for an experienced Program Manager to coordinate and lead efforts across operations, and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making.Responsibilities of a NOC PMWe are looking for an experienced Manager to coordinate and lead efforts across operations, and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. This PM II will lead AMZL COD Reconciliation which aims at reduction in open/short/excess cash pendency from Stations and Partners, reduction of cash in transit and release in working capital from interim bank account.Scope of work (in addition to above)• The manager will lead a team of people manager (s) overlooking operations for a team size of 40+ associates. Manager may be expected to operate in different shift structures (for instance - 2 PM to 11 PM or 7 AM to 4 PM) depending on business need• Work with PM teams to successfully manage difficult, cross-functional projects (from inception to completion) delivering high quality results (e.g., efficient, compliant, understandable, secure, maintainable, low-defects, etc.).• Partner with stakeholders and/or managers to secure resources, scope efforts, set project priorities, milestones, and drive delivery to meet deadlines to meet program goals.• Be proficient at transforming raw thoughts into clear, consistent, accurate documentation and/or direction.• Competently represent your team's processes and goals to customers and other teams (technical and non-technical).• Keep the scope of effort under control and accelerate progress, or operational efficiencies by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Improve team processes and metrics; unblock delivery and reduce costs. Scope out team's career development plans through performance assessment• Own project status communication- consistently impart clear and concise summaries for the projects owned, to your leadership/management team and are effective at answering questions in detail. Represent the team in Business reviews (WBRs/MBRs)• Have good working relationships with stakeholders, managers, and peers. Be able to recognize discordant views and take part in constructive dialogue to resolve them.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- Knowledge of SQL and R is preferableSalary: . Date posted: 03/29/2024 09:23 AM

BASIC QUALIFICATIONS• Bachelor's degree; 5+ years of experience in operations, retail and/or consulting, with a history of owning/ driving results • High attention to detail and proven ability to manage multiple, competing priorities simultaneously • Experience problem solving, including the ability to recognize non-obvious patterns • Strong written and verbal communication skills where statements are high-impact, relevantly pitched for the audience, and frugal on timeDESCRIPTIONExternal Fulfilment (EF) team is seeking highly motivated Program Manager for launching and expanding EF fulfilment in Australia. The successful candidate will be responsible for supporting new EF program launches and expansion of the program. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a Subject Matter Expert in a fast moving, ambiguous and high-pressure environment, relentlessly advocating for our sellers with partners who have multiple competing priorities. Interfacing with the Tech, Retail, Supply Chain, Transportation and Operations team, you will contribute to the development of customer-centric fulfillment.___________________________________Our team operates out of our fabulous CBD office conveniently located near many transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities - Contribute and lead expansion projects within the Australia External Fulfillment to support business and selection growth - Scope, develop and implement end to end technical/business solutions for new EF nodes - Own the performance of the EF nodes and responsible for success of sellers on boarded in EF programs. - Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders - Prioritize projects and software feature requests, evaluate and set stakeholder expectations - Ensure for each integration that requirements and resources both internal / external are available to deliver success - Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon's teams - Support and manage critical relations with external partners from the initial phase of the project to its execution and train them to the required Amazon processes - Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management - Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale - Willingness to travel to EF sitesWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSStrong data analysis skills - Ability to produce, interpret and draw conclusions from data • Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position • Business case decision-making, complex problem-solving capabilities and attention to detail • Excellent communication skills with the ability to communicate and influence effectively at all levels • Team player who can facilitate successful project work, operating to deadlines • Proven track record of delivering projects within scope, time, budget and quality • Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BIAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM

DESCRIPTIONThe OPTIMA team is seeking a Program Manager to establish the ACES Team and drive cross-functional wide projects and innovate new processes at scale. You will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesKey job responsibilitiesThe ACES PM will help drive improvements in our operations team which operates in emerging technology space like AI/ML/LLM and plays a key role in improving Amazon customer experience (CX) worldwide. The role is expected to coach the Operations team to drive efficiency, speed, scale and quality in the processes and also expected to work with stakeholders at levels. If you are customer obsessed, passionate about data and operations excellence, keen to learn, agile, have ability to influence leadership teams and like working with partner teams across time zones then this role is for you. • Drive Process, Tools and Policy Standardization across business and operations.• Dive deep into technical and operational details of the business (e.g., key dependencies, business drivers/KPIs, develop actionable business insights, etc.) • Drive improvement plans aligned to OP2 business goals, providing method and skills for high quality process improvement, and promote Kaizen involving all levels of the organization.• Establish a clear alignment between ACES team/Ops Team and the Operational Productivity improvements, resulting in an visible OP2 improvement plan to be followed up on an ongoing basis.• Organize ACES Kaizen events and create platforms for learners to continuously engage in ACES methodologies.• Innovate to improve customer experience and continuously improve organizational efficiency.• Engage with leadership and diversified stakeholder groups to identify and solve complex, ambiguous, high impact business problems We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Experience in AI/ML/LLM Operations- Graduate /Post graduate from a Top Tier B School/Engineering College- MBA or Post graduate Diploma- Certified or trained in Lean Six Sigma methodology- Experience in data analysis, either through professional experience or educational qualificationSalary: . Date posted: 03/29/2024 10:07 PM

DESCRIPTIONAmazon is looking for a motivated individual for the profile of Program Manager for its Amazon Freight Program team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features for Amazon Freight. You will work closely with internal stakeholders including Fulfillment Centers, S&OP, Finance, Product & Technology and external stakeholders like customers and carriers. Your role will involve managing key metrics, lead continuous improvement initiatives and plan for any changes in network. Individuals having prior experience in surface freight would be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities1. Define, design, launch and manage new products and programs for improving experience and increasing revenue 2. Gather requirements and conceptualise solutions to solve business/customer problem and work with key stakeholders across various functions to define and launch the product/program.3. Monitor key program metrics and work with stakeholder teams to drive necessary actions. Manage Daily/weekly performance, build mechanisms to detect and drive down defects and work on continuous improvements.4. Launch and expand the program as per the business requirements and build/own long term planning, program and product roadmap. 5. Own industry benchmarking, do customer studies and work with sales team to understand the requirements of our prospective customers and work on building these capabilities.This role will require exceptional communication and influencing skills, and will work to influence stakeholders across customers, Business, Operations, Sales and Tech teams. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex logistics challenges and possesses bias for action and deliver results in the role.About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to scale to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 4+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degreeSalary: . Date posted: 04/02/2024 09:22 AM

DESCRIPTIONAre you looking for an opportunity to work independently on large, complex programs while working with cross-functional teams across orgs, delivering high impact for customers? Yes, a job that has it all - technology platform for a strategic growth organization, greenfield architecture, a highly visible charter, and a cool vision that you can be proud of.Transportation Financial Systems (TFS) owns the technology platform to build financial products to support Amazon's financial automation requirements. TFS suite of products are used across all Amazon's transportation programs and retail expansion to new geographies. The platform provides financial document creation & management, expense auditing, accounting, payments and cost allocation functions. Our new generation products are highly scalable and operate at finer granularity level to reconcile every dollar in transportation financial accounts with minimal manual entries or corrections. The goal is to develop global product suite for all freight modes touching every single package movement across Amazon. Our mission is to abstract logistics and financial complexities to provide transportation finance solutions. You will be part of one of the largest tech and program team with ~200 engineering organization and PMO (Program management office) of ~ 25 PMs/TPMs with great growth and lateral opportunity.We are looking for a high caliber Senior Program Manager who enjoys working on challenging, high impact business problems. As a Senior Program Manager, you will play a crucial role in driving strategic initiatives and programs, ensuring successful execution, and contributing to the overall growth and success of our organisation. This role is a high visible role as you will front end with Senior Leaders across Amazon Organization.Key job responsibilitiesAs a Senior Program Manager on the team, you will develop deep understanding of the functional flows of our platform and capabilities and will own the programs to onboard businesses on our platform and build new platform capabilities. You will contribute in identifying improvement opportunities in our processes such as transport finance processes (account payables and receivables), program management processes, business onboarding process, etc. You are responsible for defining and delivering important programs with broad cross-organizational and/or cross-regional business impact. You successfully deliver solutions and mechanisms that resolve significantly complex problems and provide a long-term beneficial impact on our customers (Amazon business, operations, or subsidiary) and our partners (controllership, accounting, finance, tax, etc.). You will work closely with Product Management and Technology teams as well as various Business Operations, Finance and Accounting teams to define program strategy and execution. Successful candidate will have experience in Program Management in a broad, global organization, working with a variety of cross-organizational stakeholders, and balancing competing priorities. We are looking for someone who is detail-driven, has a technology inclination and with excellent problem solving and communication abilities. Ability to navigate ambiguous programs and a high bias for action are important for this role.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative fieldSalary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONAmazon's Perfect Order Experience (POE) Operations team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Our mission is to make Amazon.com the safest place to transact online. An ideal candidate will be a self-starter who is passionate about discovering and solving complicated problems, innovative, analytical and hands-on program manager to drive standardization and innovation in process, layout, material flow as well as learning and development across PQ & TORX Org's.The Program Manager will play a critical role in the development and application of Continuous improvements in Operations, business, program and products. We are seeking an individual who utilizes Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems by streamlining processes and improving quality. You will drive speed, quality, and simplification throughout by eliminating rework loops, reducing and automating manual work including ML models, identifying and implementing best practices across the business, and minimizing process variance through standardization and automation. You will execute these priorities through Continuous Improvement initiatives, Kaizen events, and supporting critical programs and projects. You will be responsible for leading and driving process improvements (short-term wins) as well as technical improvement (long-term wins) efforts.Key job responsibilitiesThe incumbent will own the following - • Drive Process, Tools and Policy Standardization across PQ & TORX functions, including providing direction, coaching & feedback.• Drive improvement plans aligned to business goals, providing method and skills for high quality process improvement, and promote Kaizen involving all levels of the organization.• Responsible for analyzing risks, friction points, and developing scalable prevention solutions. Collaborate effectively across teams to solve problems and deliver against high standards. Utilize various tools and data sources to provide insights effectively. Build operational and business metrics to drive improvements• Own improvement of cost efficiency initiatives by collaborating with Operations, Program, SEPO Product and Policy teams. • Performs quantitative analysis of key process indicators to identify opportunities for process improvement. • Program manage the development and training of Continuous improvement methodology and concepts for employees and leaders.• Collaborate with tech/ non-tech leaders to create & guide roadmaps, risks, risk mitigation plans for product/ process enhancement or leverage automation. Partner with POE leaders to optimizing outcomes and customer experience by making tradeoffs.• Lead JDI/Kaizen and Hackathon events in collaboration with multiple stakeholders.• Continuously identify new opportunities which can be scaled across SEPO functions• Effective communicator driving issue resolution and insights to both technical and non-technical audiences. Conduct weekly metric reviews, identify issues, and hold team members accountable for progress. They will also own writing reports/documents that detail the progress to leadership on a frequent basis.About the teamAmazon's Perfect Order Experience (POE) Operations team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Our mission is to make Amazon.com the safest place to transact online. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- MBA- MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years of managing stakeholders in cross-functional project experience- 5+ years of change management experienceSalary: . Date posted: 04/02/2024 09:21 AM

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAs Program Manager, you will be part of the Line Haul(LH) team of Amazon Transportation India network and will partner on optimizing Middle Mile network through Vehicle Utilization Opportunities. This is an opportunity to create an impact through planning and executing new ideas with potential to influence the network speed and cost. You will work closely with stakeholders ranging from Amazon Network Design team, Analytics, Finance, Payments and LH operations team.Individual should have proven ability to pioneer new ways of thinking, a can-do attitude and ability to keep pace with explosive growth in a bias for action environment as these initiatives have an immediate cost impact. As part of this role, you will be solving complex problems independently/ with limited guidance and working with multiple stakeholders to drive change in network.Key job responsibilitiesIndividual will play critical role in building below aspects for Truck Utilization Program - Monitoring Vehicle Utilization along with operations team and partnering with analytics to bring higher visibility through dashboard to reduce wastage. - Monitoring Deployed Truck Size - Evaluate opportunities through cost tenets to change the size of vehicle.- Monitoring Truck Utilization metric with changing topology - Evaluate opportunities through speed/cost tenets to analyze network and partner with network design team to optimize it.- Managing day to day escalations/dive deep requests associated with Truck Utilization arising from changes in network.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in program or project managementSalary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONProgram Manager - DSP India , Last Mile Transportation program team Amazon is looking for a motivated individual for the profile of Program Manager. The role is a part of the Last Mile central program team under the Delivery Service Provider network.What this role is aboutThis role is work on building and driving the programs for DSP network. It will require the PM to work with multiple cross functional teams including AMZL leadership & channel teams, tech, finance, analytics, legal, WW teams and HR to understand the processes, build solutions and proposals for IN suited business The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.As a program manager, you will: • Gather requirements and conceptualize solutions to solve a business problem. • Work with key stake holders across various functions to define and launch a program. • Program-manage technical integration with Amazon systems across retail, merchant, transportation operations and finance technologies and setup end-to-end operational, accounting, and financial, taxation requirements, and performance measurement and customer satisfaction related processes. • Launch and expand the program as per Amazon's requirements while being responsible for all customer satisfaction, performance, compliance, accounting and financial related metrics.- It requires an individual to showcase judgment and decision making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon.1. Basic Qualifications• Completed Bachelor's Degree in Engineering, Logistics, or similar field from an accredited university• Experience in data analysis using Excel and documentation for high-level stakeholders• 5+ years of experience in program management (multiple project drive and management)2. Preferred Qualifications• Completed Master's Degree in Business Administration (MBA), Logistics, Finance or similar field from preferably a top-tier Business School• 5+ years of relevant experience that shows how to organize, find solutions and follow through till conclusion• Experience in handling compliance related programs/projects• Skills to handle analysis tools such as SQL• Able to speak and present effectively before the appropriate audience and experience in communicating expectations and requirements with business teams through written proposals• Experience with communicating with high-level stakeholders including Director level decision makers• Desire and ability to learn quickly with strong appetite for knowledge• Experience in large-scale cross-functional projects with global stakeholders• Experience in planning network-wide strategies and knowledge of operations at a detailed/practical level• Excited about working in a diverse group and contributing to an inclusive cultureKey job responsibilities- Understand business, problem solve and design solutions/process- Achieve business goals by driving channel / ops and other cross functional team members- Track and deliver assigned metricsWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Experience in complex problem solving, and working in a tight schedule environmentPREFERRED QUALIFICATIONS- Master's degree- 5+ years of managing stakeholders in cross-functional project experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in analyzing data to drive decisionsSalary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONIN Operations is seeking a Sr. Program Manager with a proven delivery record and project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution on business reviews, deep stakeholder engagement, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role will also partner with Amazon's Worldwide Social Responsibility (WWSR) team who drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights throughout Amazon's entire value chain, and sets and implements company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards).Key job responsibilitiesKey job responsibilities• Partner closely across all miles (First Mile, Middle Mile, Last Mile, FC and GSF), various partner functions (RME, GES, S&LP, AHS and ACS) and WWSR to implement and build scalable mechanisms and programmatic approaches to drive compliance to Amazon supply chain standards• Define RACI among business and partner/support teams (including procurement, both GPO and non-GPO) in region for social responsibility-related work (audits, remediation, government engagement, vendor engagement, contracts, onboarding, accountability)• Define mechanisms and standard approaches across business functions to drive compliance to Amazon's Supply Chain Standards• Own coordination and tracking with business, procurement, and partner teams for managing remediation activities in your region, including creation and maintenance of dashboards and other reporting tools for sharing progress toward remediation of risks• Coordinate with in-business Social Responsibility PMs across other Ops regions to provide content and data for QBRs/other reporting mechanisms• Partner with business teams to implement and deploy social responsibility standards across the business• Participate in meetings related to compliance with Amazon supply chain standards to make connections and drive visibility across the business functions where similar work is occurring (to drive efficiencies where possible)We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/02/2024 09:19 AM

DESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.The Retail Business Services (RBS) organization is an integral part of Amazon online product lifecycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team's primary role is to create and enhance retail Amazon online catalog, fix products, fulfillment and post buying related defects, improve the selling partner experience and boost store operations efficiency by driving down cost of operations.Key job responsibilitiesAs a Program Manager you will:• Develop end-to-end business strategy, customer experience & offering for expansions• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams• Define, measure and present metrics and reports to leadership teams• Effectively engage with customers to manage and resolve issues• Troubleshoot and drive resolutions with Product teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLSalary: . Date posted: 04/02/2024 10:16 PM