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Program Manager I, ROC Central, Linehaul
Amazon, Hyderabad, Any, India
DESCRIPTIONWe have an exciting opportunity for an ambitious and experienced Compliance Manager to join our team, supporting EU and NA Surface Transportation. The Program Manager I will be responsible to understand our compliance obligations and ensure business partners are aware of what they mean. This role is not just about knowing about what is happening today but also looking ahead to what is coming up tomorrow and taking proactive steps to minimize impact to Operations and most importantly our customers. You will partner with risk teams, Operation Leaders, and Tech Teams to name a few. You will have the chance to really make your mark in a highly visible role, solving complex problems in a fast-changing environment across more than 25 countries. If this sounds like what you would be looking for in your next role, we would love for you to join us!Key job responsibilities• Develop and maintain metrics and reporting to monitor risks, program health, and initiative progress• Conduct risk assessments of existing controls and recommend solutions to address identified risks such as developing region-specific prevention processes, tools, and policies• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the futureNew Launch support: work with key stakeholders and Project teams to ensure all R&C related requirements are met and solution designed for a new launch is 100% compliant from Day 1. - Ongoing compliance: Design audit strategy of high-risk processes. Partner with business to conduct these audits to identify compliance violations and design mitigation through product/process solutions. Review internal and external audit reports providing remediation plans and working with stakeholders to close identified risks and issues. Seeking opportunities and anticipating challenges/obstacles our compliance teams could face as the global business, regulatory landscape, and technical capabilities evolve. And work with team to address those challenges. You will ensure any non-compliance risks are documented in the Surface Transportation risk register with clear mitigation plans in place to resolve and effective reporting to Leadership. -Relationship management: working collaboratively and transparently with leadership, Operations and tech teams, to ensure alignment between core business priorities and compliance priorities. Policy Standardization and Simplification to meet customer needs and compliance requirements. You will keep apprised of trends, best practice and upcoming changes which may impact EU Surface Transportation We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ Years experience with project/program management working with cross-functional teams- 2+ years experience using data and metrics to drive improvements- Experience in Supply chain Management- Experience in investigations, Risk Management- Experience managing relationships with stakeholders, and working on, and delivering projects in the face of ambiguity- Experience preparing reports identifying findings and providing recommended remediation strategies and solutionsPREFERRED QUALIFICATIONS- Bachelor's Degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Demonstrated analytical and quantitative skills to use data and metrics to back up assumptions and develop business cases- Experience building processes, project management, and schedulesSalary: . Date posted: 03/19/2024 10:17 PM
Program Manager II, Transport Controllership
Amazon, Hyderabad, Any, India
DESCRIPTIONAnalytical and communication skills, and have a passion for using data to drive business decisions. You are analytical and creative, and you don't quit until you solve the problem. You attack complex business questions with data and curiosity, diving below the surface to identify the root cause and the "so what" rather than just superficial trends. You thrive by providing data-driven decision support and business intelligence that is timely, accurate, and actionable.Key job responsibilities• Recommend, develop, and implement policies and programs that guide the organization in accurately estimating freight cost and ensure invoice accuracy• Create a "learn by doing" environment by engaging with financial analysts and business partners to promote and encourage continued customer focus and cost reduction• Work with technology teams to ensure that key decision data is accurate, automated and timely• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations• Analyze and solve business problems at their root• Statistical analysis models to predict bad behaviors in system and correcting it through solutions • Data driven decision making in ambiguous situations • Perform detailed analysis of operations and technology by identifying trends. Should be able to scope the impact and opportunities to scale• Create and support effective development plans to prepare employees for their next role, including identifying and grooming potential successors• Developing metrics for continuous tracking of process efficiency and helping the leadership for data based fast decision making• Simplifying operational and financial complexities through innovative long term solutionsAbout the teamAmazon controllership team is an operation finance team that controls Amazon transportation cost. This is achieved through strengthening internal & external systems by working closely with multiple internal stakeholders such as Operations and Technology groups and external stakeholders such as carriers. Team also works closely with Accounts payable for payments to carriers and accounting team for financial data reporting.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Experience in analyzing data to drive decisions- Experience in complex problem solving, and working in a tight schedule environment- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint- Experience implementing repeatable processes and driving automation or standardization- Bachelor's degree in business, engineering, operations, supply chain, transportation logisticsPREFERRED QUALIFICATIONS- 3+ years of driving process improvements experience- PMP certificate- Experience building processes, project management, and schedules- Experience using data and metrics to determine and drive improvements- Experience in program or project management- Experience within a Logistics, Transportation, or Distribution Center processes and systemsSalary: . Date posted: 03/25/2024 10:18 PM
Assistant D&T Manager - Business Intelligence
General Mills, Powai, Mumbai, Any, India
Position Title Assistant D&T Manager - Business Intelligence Function/Group Digital and Technology Location Mumbai Shift Timing 12 PM- 9 PM Role Reports to Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the \"Work with Heart\" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided Link . Purpose of the role The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute as an Assistant Manager. This role will report into Manager, DIV in India and functionally collaborate with the various verticals of General Mills.The Data Insights & Visualization team caters to various reporting, visualization & insights initiatives to support and aid in decision making for various Operating Units and Business functions. The team operates in Agile manner and works in partnership with product teams to deliver turnkey BI solutions.This working manager role of Assistant D&T Manager would lead BI Ideation with the business & technical team and would be responsible to build/standardize/enhance BI solutions and lead a team of 5+ Analysts. The person will collaborate and partner with various D&T teams to collectively deliver on the problem statement through optimum, standardized & user-friendly solution KEY ACCOUNTABILITIES Team Management, Strategy & Collaboration: • Accountable for team management activities• Effectively communicate business strategy and goals and how they align to the team's work.• Participates in the development of team strategic plans, goals, and objectives.• Play the role of 'translator' by effectively dissecting business challenges into impactful dashboard designs and technical builds.• Collaborate with teams across functions to set internal benchmarks, develop critical metrics for new initiatives, and recommend best practices.• Partner along with product team with business stakeholders to understand project requirements and lead BI engagement, execution & delivery.• Detail-oriented, a strong communicator, incredibly curious, and technically capable with a desire to discover and deliver data-driven business insights to fuel our data-driven culture and help us make informed business decisions.Product Design, Development & Analytics: • Strong technical skills and business acumen to help turn data into actionable insights. • Design, develop, test, automate, and launch new dashboards and reporting solutions across the company.• Implementing solutions for optimizing and automating existing reporting leveraging tools such as Tableau, Looker, DOMO, Advance Excel, SQL, etc.• Develop technical architectures and prototypes for solutions (dashboards, portal pages, metrics, etc.) through coordination with enterprise architect teams.• Partner with product teams to troubleshoot technical and performance issues in GCP.• Lead design, code & process review sessions to ensure compliance with established standards, policies, and performance guidelines.• Apply thought leadership to deliver application of insights through absorbed domain/functional business acumen.• Expert level ability to develop visualization story using advance Business Intelligence tools that serve as a decision-making resource for business users.• Perform in-depth analysis to identify key business data elements & metrics to enable insights.• Collaborate and contribute towards strategic and tactical decisions that impact decision support, product design and analytics. MINIMUM QUALIFICATIONS • Full Time graduation from an accredited university • Bachelor's degree in business analytics, computer science, or a related subject area.• 7+ years of relevant experience of working directly with business clients to design a solution.• Extensive experience in creating interactive dashboards using Tableau (Expert) and other visualization tools (Basic) - Domo, Looker, Business Objects, Advance Excel, SQL, etc.• Strong communication skills, capable of translating business requests into technical requirements and articulating the pros and cons of different technologies, platforms, design, and architectural options.• Proficient in data and analytics tools and concepts, including dimensional modelling, ETL, reporting tools, data governance, data warehousing and both structured and unstructured data.• Basic understanding of data extraction using Google Big Query, SQL, SAP BW or SAP HANA• Proficient at influencing without authority, skilled at advising and negotiating with business leaders to develop high value solutions. PREFERRED QUALIFICATIONS • Thought-driven leadership to successfully deliver scalable team management and business solutions.• Knowledge of at least one other programming language such as Python is a plus.• Takes the initiative to do the right thing - doesn't walk past a problem.• Consultant mindset - able to challenge with courage and influence upwards and with peers.• Agile learner - has passion and curiosity to learn new things and understand the \"why\".Salary: . Date posted: 03/20/2024 01:20 PM
Sr. Program Manager, ROC RS, Reverse Logistics
Amazon, Hyderabad, Any, India
DESCRIPTIONAmazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of this dynamic team. As Amazon Transportation Services (ATS) we strive to be the earth's best logistics service provider. We make product journey in the supply chain smooth, to ensure best customer experience.As a Senior Program Manager, you are responsible to work with Program Managers, Business Analysts and Operations Managers to drive actions across planning, forecasting, data analysis and delivery to drive results for our transportation Operations cutting across EuropeRole and responsibilities - Eye for detail, uncover trends to go beyond the obvious, identify the "whys"Be comfortable dealing with ambiguity, asking questions and taking up challengesDeal with multiple teams; understand newer areas of business with easeOwn multiple projects and driving them to closureResponsibility for defining and driving operational/business goalsCollaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisionsBuilding a data oriented culture, adoption of technology solutions and process improvement projects to achieve operational and business goalsManaging stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etcDesigning and developing strong relationships with senior stakeholderEnsuring high quality standards for interviewing and hiring employees at all levels of the orgKey job responsibilitiesAbility to initiate and lead projects and influence all levels of management to re-engineer business processes and drive change management to successfully conclude the project on time.Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.Development of countermeasures and real time process improvements to address team deficiencies identified through data deep dive and observation.Ability to scope out business and functional requirements by building Python based tools and then work with Amazon tech teams to improve exiting software systems and tools or create new features/tools.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, create project charters and documents to get leadership sign-off, publish weekly project status and present impact of projects completed in terms of business impact (cost and effort impact).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Python, SQL and Excel (Pivot Tables, VLookUps) at an advanced levelPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 03/21/2024 10:09 PM
Program Manager , Ordering and Delivery, Selling Partner Satisfaction,RBS
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Strong analytical skills, with the ability to interpret data and implement improvements based on insights.- Proactive problem-solving mindset with a commitment to continuous improvement.- Root cause Analysis / Lean / Six sigma knowledge.DESCRIPTIONJoin the Selling Partner Satisfaction team as a Program manager. We aim to build an environment where Selling Partners can sell with Amazon hassle free. We are looking for someone who can lead the ordering/delivery excellence team and drive improvements in our Selling Partner journey within Amazon. You will have the opportunity to collaborate with internal / external stakeholders within Amazon and pave way for a frustration free experience. Key job responsibilities- Spearhead initiatives to optimize the ordering and delivery processes for Amazon Selling Partners. - Deep dive , identify opportunities of Selling Partner dissatisfaction and drive upstream defect elimination.- Establish communication channels with Selling Partners and drive education.- Improve Selling partner satisfaction , SLA and quality metrics. - Collaborate closely with cross-functional teams, including product management, logistics, and technology, to enhance seller/vendor-facing tools and systems. - Analyze ordering and delivery metrics to identify pain points, inefficiencies, and areas for improvement, implementing data-driven strategies. - Develop and execute projects focused on reducing lead times, improving order accuracy, and enhancing overall fulfillment efficiency. - Establish and maintain strong relationships with vendors, gathering feedback to inform enhancements and ensuring a positive end-to-end experience. - Implement performance measurement mechanisms to track the impact of process improvements and drive ongoing optimization. - Proactively identify and address potential issues in the ordering and delivery pipeline, ensuring a seamless vendor experience. - Communicate regularly with internal stakeholders and external partners to align priorities and drive collaborative solutions. - Stay abreast of industry best practices and emerging technologies to continually innovate and improve the ordering and delivery ecosystem. A day in the lifeThe candidate will be working closely with the internal Retail Business Services (RBS) operations teams that support vendors. The candidate will improve Selling partner experience by driving contact elimination, vendor education and improving internal team speed and quality. About the teamOur vision is to create a hassle free environment for Selling partners. We empower selling partners to be self sufficient in conducting business with Amazon. We are implementing this vision thru eliminating the need for Selling partner to contact Amazon , educating / nudging Selling partners to fix their errors and improve internal Amazon teams speed and quality of support. We are flag bearers of Selling Partner experience along the Selling partner journey (onboarding , listing , ordering , delivery , payments and chargebacks) within RBS and we expect others to meet the bar we establish. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Six Sigma Black Belt certified- CPIM/CSCP - APICS certified- Familiarity with e-commerce logistics, fulfillment operations, and a deep understanding of vendor needs.Salary: . Date posted: 03/25/2024 10:19 PM
Global US Persons Program Associate Manager
JPMorgan Chase, Mumbai, Any, India
The Global US Persons Program enables the firm and employees who are U.S. Persons (U.S. Citizens and Green Card Holders) outside of the U.S. to comply with U.S. employment tax withholding and reporting obligations. As an Associate Manager of the Global US Persons Program and a part of the APAC People Movement team in Mumbai, the individual will provide support the Program, as well as the associated activities list below. Reducing employment tax risk exposure, improving controls and processes with an enhanced employee experience is our priority as a leading bank. As the Global US Persons Program Associate Manager in the People Movement team, you will spend every day defining and delivering to our mission above. If you are someone who demonstrates excellent communication skills, with tax or payroll consulting background and wish to provide strategic thought leadership, as well as delivery of best practices, and will leverage deep understanding of the program, showcase project management skills, collaborating in a global environment, you may be the perfect fit for our team. The role reports directly to the APAC People Movement Special Tax Programs Lead. Job responsibilities Preparation and drafting of written communication (Emails/ word documents/ PowerPoints/ Comms for employees) Liaising with in-scope employees, around program enrollment, tax collection and follow up for dues, adhoc queries Assisting with the evaluation of future expansion of the program Developing initial project / comms plans with internal collaboration and inputs Reviewing current processes and policies reflecting on feedback given and to help enhance employee experience Making suggestions for policy and process improvements in line with changing requirements Keeping abreast of changes in the internal and external environment, and cascading the impacting changes to relevant stakeholders in a concise and timely manner Required qualifications, capabilities and skills Excellent Interpersonal skills, project management, organization and communications (both verbal and written) skills Tax / Payroll Advisory and commercial experience desired; US Tax background may be useful but not necessary Assisting with driving / prioritizing book of work and keeping stakeholders informed Tax, risk and internal control mindset, keeping employees / collaboration and stakeholder management at the center Support in managing escalations using professional judgement / escalating to APAC lead, as necessary Self-driven, independent thinker, proactive; ability to resolve day-to-day issues yet effectively consulting the team / keeping them informed or consulting externally when necessary Proficiency in Excel / PowerPoint Preferred qualifications, capabilities, and skills Ability to manage complex and challenging conversations Navigating a large corporate in a matrixed environment Experience in influencing / dealing with various levels of an organization hierarchy Managing volume of data and ability to summarize / present in a simplified manner Team player with ability to work in a small yet global team cohesively spread across multiple time zones, in a diverse and inclusive environment About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 03/27/2024 10:27 PM
Vendor Manager II, Kitchen
Amazon, Bengaluru, Any, India
DESCRIPTIONAbout the Role:As an Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and groups.Key job responsibilitiesThis person will have responsibility for:Building selection: Identify selection gaps. Track brand's offline catalogue to ensure all relevant selection is present on Amazon.Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectivesBusiness Advice: Support participation of brand in Amazon programsAvailability: Ensuring continuous availability of productsCatalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 2+ years of account management, project or program management or buying experience- Bachelor's degree- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chainPREFERRED QUALIFICATIONS- Experience in process improvement- Experience managing large amounts of dataSalary: . Date posted: 03/27/2024 08:58 AM
Brand Manager, Kitchen
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of account management, project or program management or buying experience- 2+ years of market research analyst, product manager, or equivalent experience- 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience- Bachelor's degree- Experience driving internal cross-team collaborationDESCRIPTIONAbout the Role:As an Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and groups.Key job responsibilitiesThis person will have responsibility for:Driving Growth for one/more strategic brands. Key work streams includeBuilding selection: Identify selection gaps. Track brand's offline catalogue to ensure all relevant selection is present on Amazon.Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectivesBusiness Advice: Support participation of brand in Amazon programsAvailability: Ensuring continuous availability of productsCatalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chainSalary: . Date posted: 03/27/2024 08:57 AM
Program Manager , Payments and Disputes, Selling Partner Satisfaction,RBS
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Strong analytical skills, with the ability to interpret data and implement improvements based on insights.- Proactive problem-solving mindset with a commitment to continuous improvement.- Root cause Analysis / Lean / Six sigma knowledge.DESCRIPTIONJoin the Selling Partner Satisfaction team as a Program manager. We aim to build an environment where Selling Partners can sell with Amazon hassle free. We are looking for someone who can lead the Financial deductions/supply chain disputes elimination team and drive improvements in our Selling Partner journey within Amazon. You will have the opportunity to collaborate with internal / external stakeholders within Amazon and pave way for a frustration free experience. Key job responsibilities- Spearhead initiatives to optimize the payments and Chargeback processes for Amazon Selling Partners. - Deep dive , identify opportunities of Selling Partner dissatisfaction and drive upstream defect elimination.- Establish communication channels with Selling Partners and drive education.- Improve Selling partner satisfaction , SLA and quality metrics. - Collaborate closely with cross-functional teams, including product management, logistics, Finance and technology, to enhance seller/vendor-facing tools and systems. - Analyze Payments and chargebacks metrics to identify pain points, inefficiencies, and areas for improvement, implementing data-driven strategies. - Develop and execute projects focused on reducing lead times, improving invoice accuracy, and enhancing overall supply chain rules. - Establish and maintain strong relationships with vendors, gathering feedback to inform enhancements and ensuring a positive end-to-end experience. - Implement performance measurement mechanisms to track the impact of process improvements and drive ongoing optimization. - Proactively identify and address potential issues in the Payment and supply chain disputes pipeline, ensuring a seamless vendor experience. - Communicate regularly with internal stakeholders and external partners to align priorities and drive collaborative solutions. - Stay abreast of industry best practices and emerging technologies to continually innovate and improve the payments and supply chain disputes ecosystem. A day in the lifeThe candidate will be working closely with the internal Retail Business Services (RBS) operations teams that support vendors. The candidate will improve Selling partner experience by driving contact elimination, vendor education and improving internal team speed and quality. About the teamOur vision is to create a hassle free environment for Selling partners. We empower selling partners to be self sufficient in conducting business with Amazon. We are implementing this vision thru eliminating the need for Selling partner to contact Amazon , educating / nudging Selling partners to fix their errors and improve internal Amazon teams speed and quality of support. We are flag bearers of Selling Partner experience along the Selling partner journey (onboarding , listing , ordering , delivery , payments and chargebacks) within RBS and we expect others to meet the bar we establish. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Six Sigma Black Belt certified- Finance payments background- Familiarity with logistics, ordering , supply chain operations, and a deep understanding of vendor needs.Salary: . Date posted: 03/25/2024 10:14 PM
Project Manager
Siemens, Thane, Any, India
We are seeking an experienced and skilled Project Manager to oversee our projects in the West Region, encompassing the states of Maharashtra, Madhya Pradesh and Goa. The ideal candidate should possess a minimum of 10 years of relevant experience and be well-versed in Intelligent Building Management Systems (iBMS) and various Extra-Low Voltage (ELV) systems such as Fire, Public Address (PA), Access Control (ACS) and CCTV for Building Automation.Key Responsibilities:• To execute projects within the defined requirements (e.g. regarding targets for project cost, time, quality, functionality and customer satisfaction) with close coordination across multiple functions including engineering, business controlling, supply chain management, logistics as well as interfaces with other project management offices as key internal stake holders. To possess strong leadership abilities to effectively manage and motivate the project team. Foster a collaborative and positive work environment to achieve project goals.• Be responsible to drive the project according to areas of project management within (PM@Siemens) Project Excellence Guidelines including preparing detailed project management plans, resources allocation, conduct monthly project reviews and reporting project health status, controlling NCCs, preparing / updating project risk register and derive mitigation measures, timely preparation of claims and ensure claim management, material handling and related logistics, and finally achieving execution excellence including higher customer satisfaction.• To prepare purchase requisition with detailed scope of work for contractors and support supply chain management during negotiations.• To possess strong analytical/problem solving skills and negotiation skills for effective handling of Risk and Opportunity as well as Claim Management leading to overall project success and customer satisfaction.• To consider travelling as an integral part of the job and ready to travel frequently for short to medium duration to sites for customer meetings during project execution.• To create new business opportunities while executing projects.• To adhere to highest safety standards and exhibit process-oriented approach.• To have knowhow of full profit and loss responsibility in managing projects in ELV & iBMS segments. Previous work experience with domain knowhow in these verticals shall have an added advantage.• To have experience in handling complex projects involving multi-cultural, multi-national, multi-regional, diverse group of project team members and stake holders as well as understanding topics related to taxation, cross-border staffing and contract management very well.• To be able to carry out Electrical project procurement activities as EPC Contractor.• To do meetings with client / consultant for their queries, issues during execution stage.• To prepare of purchase requisition with Tech. Specification of various ELV Equipment's.• To have knowhow & understanding of iBMS and ELV systems, providing technical guidance and solutions as required during project execution.• To have knowhow & understanding of Installation & Commissioning of equipment's in ELV & iBMS systems• Financial Management: Assume responsibility for monthly turnover planning and cash collection for projects under your purview. Reporting: Report regularly to the Territory Manager, providing updates on project status, risks, and mitigation strategies.•Multi-Project Handling: Manage multiple projects concurrently, ensuring efficient resource allocation and timely project completion.• EHS & quality Focus: Demonstrate sensitivity towards Environment, Health, and Safety (EHS) regulations, enforcing strict compliance at project sites. Ensuring Quality work at sites.Qualifications and Skills:- BE/BTech/Diploma - Electrical / Electronics / Industrial Electronics Engineering- Valid PM Certification (Cat C or S Project as per PM @ Siemens as a pre-requisite for this position will be an added advantage).- Minimum 10 years of relevant experience in Project Management in the Building Automation industry.- Strong knowledge of iBMS and ELV systems (Fire, PA, CCTV, ACS).- Excellent communication skills, both verbal and written.- Proven ability to handle and lead a team effectively.- Sound project management skills, including planning, execution, and risk management.- Willingness to travel extensively within the region as required.- Ability to work independently and take ownership of project deliverables.- Adept at financial planning and project budget management.- Demonstrated commitment to EHS practices.If you are a motivated and capable individual with a strong track record in Project Management and Building Automation, and if you thrive in a dynamic and challenging work environment, we invite you to apply for this position. As the Project Manager for the West Region, you will play a pivotal role in driving successful project outcomes and contributing to the growth of our organization.This role is based in Mumbai, where you will get the chance to work with teams impacting cities, countries - and the shape of things to come.Salary: . Date posted: 03/28/2024 09:47 PM
Finance Manager, Trans Controllership
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 8+ years of tax, finance or a related analytical field experience- 5+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience- 2+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 5+ years of direct management experienceDESCRIPTIONAmazon is seeking an experienced Finance Manager to support financial reporting and analytics in Amazon Transportation Services, a leader in the global supply chain revolution through pioneering robotics, revolutionary automation initiatives, seeking sustainable solutions such as electric vehicles, and introducing one-day delivery for millions of products, in order to deliver billions of packages to delight customers Career Opportunities:Controllership seeks an Accounting and good in Finance to own Financial Reporting and Analytics and ensure financial statements are correct in transportation space for inbound, middle mile and outbound. Experience in this team opens up several career opportunities across Amazon. You will learn to produce insightful financial reporting, build robust and repeatable financial processes, controls, and perform in-depth analysis on transportation spend numbers. Given the nature of our business, you will learn to venture into unknown territory, and learn how to succeed in a new space. Team Exposure:This role partners across transportation, fulfilment, supply chain, and technology teams to improve efficiencies while improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role creates a "learn by doing" environment by engaging with business and technology to promote and encourage continued customer focus. You will anticipate and resolve bottlenecks while balancing business needs and escalating where appropriate. Success in this role:The successful candidate has demonstrated the following : Good in developing insights using financial trend analytics, activity based costing, econometrics, and/or statistics. The candidate should have excellent verbal and written communication as the role requires heavy partnership with global teams. This role will work in a dynamic environment working with some of the world's largest data sets in logistics costing and financial reporting. As such, the finance manager must combine excellent business analysis skills and should be able to derive actionable cost measures for consumption across Amazon.Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Driving continuous improvement and standardization of processes, including implementation of good practices in the controllership area - Supporting financial reporting and operating planning, demonstrating finance acumen and should be able to quickly adopt to different business needs - Preparing concise documents, tailored to various levels of stakeholders, and collaborating with operations' leaders and other teams - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Participates in hiring, developing, and mentoring peers and team members. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeThe Finance Manager blends advanced reporting, critical thinking and project management skills while understanding and further developing financial applications. A typical day in this role provides an opportunity to resolve ambiguous problems, own month end close deliverables, work with tech partners to resolve technical issues and ensure successful accounting automation launch for month end close processes.About the team Transportation Controllership is a global finance team responsible for Financial Reporting activities, establishing Financial Control Frameworks and Advance Analytics in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for the contractual and managerial closing the books on Transportation spend.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of mentoring junior finance and/or business team members experience- 3+ years of working with senior staff (e.g. c-suite) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-makingSalary: . Date posted: 03/29/2024 09:27 AM
Sr Manager-FC & Vendor Management, India SLP
Amazon, Bengaluru, Any, India
DESCRIPTION• Strategy Development: Develop and execute a global shrink and loss prevention strategy that aligns with the organization's objectives and minimizes financial losses• Create Region Specific Shrink Metrices: Build, enhance, track, and report metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner• Compliance: Ensure all loss prevention activities adhere to local, regional, and global standard. Drive the process by which compliance with global loss prevention program standards is attained• Collaboration: Collaborate closely with shrink champions, cross functional team, Operations, Legal and PXT to align loss prevention efforts with broader business objectives• Inventory Management: Develop and implement best practices for secured inventory management including supply chain from loss prevention perspective including auditing and control mechanisms• Change Management: Develop business cases which receive the required approval, financial and technical resources, and the support of concerned leadership to enact change management• Manage complex data streams and identify meaningful, actionable trends • Support the development and deployment of cost-effective security systems and solutions to mitigate risks and Modus Operandi• Positively reflect Amazon's security/Loss Prevention department through public relations and customer service; set a personal example of the highest level.• Identify, develop and implement loss prevention program elements required to meet the operational needs cutting across different business verticals of Fulfillment Centre which include from Sellers inventory inbounding till depart of shipment from FC. • Collaborate with FC Ops, FC ACES, IBSC, BOX team, Finance, WHS and Program leadership to initiate and define the business review connect and track losses on a WoW basis for different buckets of FC losses. • Focus on innovation and continuous process improvement is a key area of focus as a program manager to simplify the problem statement with frugal yet effective ideation, assertion, persuasion and deliverance of the solution. • Understand the INSLP mechanisms and restructure as and when needed. Envision and work towards additional business specific new mechanisms having the capability for application and implementation. • Work with cross functional teams/support functions to develop and deploy specific programs to align associates and site teams to comply with SLP policies, programs, and guidelines.• Effectively partner with operations stakeholders and support functions in evaluating current and future business processes and initiatives.• Internal stakeholder management with INSLP program managers, to understand their program initiatives and ensure the implementation of their initiatives, applicable for FC to add further value.• Emphasis on policy formulation and adoption of process path guardrails by introduction of different Consequence management charters to ensure deviations to defined paths are rightly dealt with, under the framework of regulations.• Effectively partner with operations and support functions in evaluating current and future business processes and initiatives. Own and relentlessly pursue improvements with in program at network level.Key job responsibilitiesMust have requirements• Statistics/Accounting/Engineering Bachelor's or equivalent degree from a recognized university • Experience in loss prevention, accounting, product management/security or related field with 12 years of experience with a minimum of 7 years in leadership role• Strong understanding of global security regulations and industry best practices• Exposure to Business/Advance analytics application.• Ability to work in a fast-paced environment with competing priorities• Excellent leadership and team management skills• Proficiency in security technologies and data analysis tools• Effective Communication and collaborative skills• Integrity and a commitment to upholding the highest ethical standards• Experience in working in an MNC culturePreferred Qualifications• Industry best certification like CPP, PSP, PMP, • Supply Chain Security/Resilience Certifications/Implementation experience.• TAPA or similar globally recognized standards provide that could provide a set of security requirements specific enough to be effective for variety of risk environments.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 7+ years of team management experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardizationSalary: . Date posted: 03/29/2024 09:18 AM
Operations Manager II
Amazon, Manesar, Any, India
DESCRIPTIONAmazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Operations ManagerManager-II, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.• Developing and/or referring to performance metrics to drive team performance and business results.• Identifying the business impact of trends and making data backed decisions.• Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"We are open to hiring candidates to work out of one of the following locations:Manesar, HR, INDBASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- Bachelor's degree in business, engineering, operations, supply chain, transportation logisticsSalary: . Date posted: 03/29/2024 10:07 PM
Snr Operations Manager, Digital Supply Chain, Digiflex
Amazon, Chennai, Tennessee, India
DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read onWe are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.Key job responsibilities- Manage a 50-100 member team on tasks associated to content publishing, quality and data labeling.- Set the direction and culture of the team by managing individual and team performance expectations and goals and monitoring real time service levels- Lead the Publishing/Quality Operations for Prime Video DigiFlex EU.- Collaborate with internal/external partners to build input-focused operating plans for achievement of key measures and drive measurable improvements in areas that could improve the customer experience.- Influence stakeholders to prioritize changes to improve return on investment. Present to senior leadership on key ideas and program performance.- Collaborate with BI resources to develop a metrics dashboard for the various programs to monitor impact and drive improvements.- Take ownership of planning deliverables, including headcount planning, hiring, infrastructure and utilization.- Own people management activities i.e., appraisal, training and mentoring talent.- Implement performance goals and monitor progress to goals.- Develop mechanisms to communicate proactively and effectively with partner teams - Weekly, Monthly, and Quarterly reviews and device plan of action on the opportunities.- Develop and drive site-wide improvements in operations, quality, productivity, customer experience and people metrics.A day in the lifeAs the Operations Manager for DigiFlex team, you will be responsible for the execution for content coverage, quality and international expansion. You will play a vital role, split between people and program management; leading operational teams and driving cross-functional projects. You will drive successful programs and team operations, use sound business judgment and a bias for process improvement to think big and think creatively, to solve problems, prioritize goals and optimize resource allocation. You will also be able to have fun and inspire fellow Amazonians in their career journey. About the teamPrime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to enhance and uphold PV's Customer experience, Quality bar and metrics. DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts; passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Bachelor's degree or similar qualification in Business Administration, or equivalent experience - Previous experience of managing a large team- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience using Microsoft office tools including Word, Excel, Power Point and OutlookPREFERRED QUALIFICATIONS- Experience of managing a 50-100 person team- Previous experience of hiring and managing digital media teams- Certified or trained in Lean Six Sigma methodology- Experience in Post house/Studios industry in the content publishing or quality management domain- Experience and understanding of digital media and/or digital video supply chain- Experience in data analysis, either through professional experience or educational qualification- Demonstrated ability to think creatively while applying sound business judgment and quantitative analyticsSalary: . Date posted: 03/29/2024 10:05 PM
Site Procurement Manager - Acheson, AB
Amazon, Acheson, Alberta, Canada
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Site Procurement Manager for the Amazon Fulfillment Center team, you will serve as the bridge between centralized Procurement and the building leadership. You will own the site's indirect procurement operation responsibilities at a site level, including vendor management of 3rd party service providers, purchase order management, and inventory management. You will lead supplier management KPI and metrics reporting, and work with stakeholders to find and understand deviation and improvement areas. You will provide procurement leadership and align with the building leadership team to drive efficiencies and improvements at the site(s).MAIN RESPONSIBILITIES:Provide procurement operations support for the fulfillment center, including supplier management (goods and services), non-inventory labor, flow, and space models, cycle counts, inventory management, and procurement transaction and expediting support. • Lead and develop team of non-Inventory associates to ensure building has adequate resources and is set up for success.• Develop deep knowledge of non-inventory items and align with like buildings to drive best practices-Manage and drive safety compliance for non-inventory teams during day-to-day activities and partner with regional/local safety teams for safety issues and escalations at the site level.• Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network• Develop relationship across the building and network to ensure best practices are being shared and implemented• Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics-Assist Finance and internal customers to determine budgets and maintenance for blanket PO management.• Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy, such as supplier scorecard and other site audits on 3P services.• Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions• Work in partnership both internally and with suppliers to develop innovative solutions to provide Procurement support to the Operations network• Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon• Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.. Partner with AP, Suppliers and various internal teams to ensure timely resolution of vendor payment issues• Support the centralized Procurement team (iSChOC), and Global Procurement Organization (GPO) Pillars, including ProcOps, Category, Supplier Diversity, Supplier Management, Procurement Excellence, Reusables, Technology, and PMO.• Work is done in a warehouse environment that requires frequent walking around the building. You should feel comfortable working in an environment with varying temperatures as many buildings have dock doors that open throughout shifts.We are open to hiring candidates to work out of one of the following locations:Acheson, AB, CANBASIC QUALIFICATIONS- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 1+ years of employee and performance management experience- 3+ years of supply chain experience- 3+ years of supply chain operations experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience with supplier or vendor relationship managementPREFERRED QUALIFICATIONS- Experience in procurement- Experience in Coupa or other financial management/procurement software- - Preferred qualifications • Procurement experience preferred • Experience in Coupa or other financial management/procurement software • Experience with cost accounting • Lean / Six-Sigma knowledge • Must be highly self-motivated and customer-centric • Ability to work with ambiguity • Provide a positive customer experience internally and externallyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/29/2024 10:04 PM
Assistant Brand Manager, Kitchen
Amazon, Bengaluru, Any, India
DESCRIPTIONAbout the Role:As an Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and groups.Key job responsibilitiesThis person will have responsibility for:Building selection: Identify selection gaps. Track brand's offline catalogue to ensure all relevant selection is present on Amazon.Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectivesBusiness Advice: Support participation of brand in Amazon programsAvailability: Ensuring continuous availability of productsCatalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 2+ years of account management, project or program management or buying experience- Bachelor's degree- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chainPREFERRED QUALIFICATIONS- Experience in process improvement- Experience managing large amounts of dataSalary: . Date posted: 04/02/2024 09:21 AM
Operations Manager - FC, AMXL East and West FC
Amazon, Bhiwandi, Any, India
DESCRIPTIONAmazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon's customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth's Most Customer Centric Company.We are seeking an experienced Operations Manager to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership for Regional Fulfillment Center operations . In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external agencies to drive strategy implementation.Cross-team coordination, vendor/stakeholder management and excellent communication skills are essential. To work effectively in the role, the candidate would be required to develop a deep understanding of the organizations culture and the strategic business direction.This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.The successful candidate will be a person who enjoys and loves working with data, understand operational processes, able to manage the internal and external stakeholders and would be able to design and define progress paths. He/She/They will have excellent analytical skills.Key job responsibilitiesDrive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivityProvide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategyDrive tactical execution of key initiatives building and managing the road map to achieve the Operation team's vision.Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.Gain consensus to push change forward while keeping variation between sites to a minimum.Collaborate and communicate with 3P partners on best practices and standardsWe are open to hiring candidates to work out of one of the following locations:Bhiwandi, MH, INDBASIC QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of employee and performance management experience- Masters or Management degree would be an added advantage- Capable of both strategic thinking along with detailed execution- Consistent track record of taking full ownership and delivering results- Comfortable with "hands-on" management of tasks, and proven ability to manage multiple, contending priorities simultaneously- Strong communication skills, managing multiple stakeholders and partner teamsSalary: . Date posted: 04/02/2024 09:20 AM
Sr. Supply Chain Executive
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 2+ years of supply chain experienceDESCRIPTION Overview: At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. OpsTech Solution supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon Fulfillment facilities globally. The team is responsible to provide end to end solution for this equipment that includes lifecycle management, change control, capital/demand planning, material management, RMA & liquidation. Our initiatives deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of new site launches across the globe that directly supports shipping packages to millions of Amazon.com customers across the world. As a Supply Chain Executive, you will be responsible for creating POs, ensuring on time, in full deliveries of goods, managing inventory as well as maintaining vendor relationships. This role will support India. However, you will work cross functionally with team members globally in order to drive supply chain performance...Key job responsibilities-Identifying solutions on own when issues are occurred.-Proactively working with suppliers for ETA's and delivery status.-To work with suppliers for weekly/monthly orders status report.- Prepare and process requisitions and purchase orders. - Ensure product quality standards are being met by each vendor. - Conduct audits with ordering, receiving, invoicing and accounts payable to ensure 100% accuracy. - Develop and maintain accurate overview of key department areas such as stock, inventory levels, warehouse capacity, and vendor performance. - Ensure adequate inventory levels to support internal customer orders. - Develop strategies to improve current supply chain purchasing/inventory management/delivery processes. - Perform root-cause analysis in any areas of significant failures (e.g stock-in %, high backlog, overstock inventory, vendor delays) in a timely manner. - Develop KPI's (Scorecards) to drive improved vendor performance. - Work closely with Demand Planning to create purchasing plan and make recommendations on strategies and inventory decisions. - Monitor site inventory levels to ensure that proper stock is maintained to support build, lifecycle and repair activities. - Update or develop documentation on processes that are critical to success of your function - Timely circulating delivery/shipment tracker to internal customers We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentSalary: . Date posted: 04/02/2024 10:55 PM
Manager I, NOC Relay Ops
Amazon, Hyderabad, Any, India
DESCRIPTIONLooking for a career at a company that seeks to be Earth's most customer-centric company? If so, meet Amazon. Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Responsibilities of a NOC PM We are looking for an experienced Program Manager to coordinate and lead efforts across operations, multiple technology and cross-border program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. This role is a part of the centralized Network Operations Centre (NOC) org part of Amazon India. This role is based in Dalian, China and will be required to work for Amazon Japan. A Program Manager is expected to have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. They should be proficient, in identifying the input and output metric to gauge the success of a program. In this role, they will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL and tools like R/Python would be an added advantage. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. This candidate is also expected to handle small sized operations teams (3-10 L3) to design and publish relevant reports to track overall program progress.The incumbent will own the following - 1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution. 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis 5) They will liaise across functions to drive their project and help clear issues and bottlenecks. 6) They will work with technology teams to scope out and drive any tech changes that are needed Above all, we expect program managers to be single threaded owners for their initiatives. Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.What are we really looking for? • You should be very analytical and be able to justify your decisions and approaches with data • You should be able to deal with a high degree of ambiguity • You should be able to take a complex problem and break it down to smaller digestible chunks • You should be able to define a logical and step by step approach to achieving assigned goals• You should be comfortable with processes and process design/analysis • You should have the ability to influence without authority and do so by using data and facts • You should be able to deal with varied stakeholders and earn their trust• You are mature and able to function independently with limited guidance• You should be willing to travel 30% of the time• Languages proficiency (mandatory) - English.Key job responsibilitiesThe incumbent will own the following - 1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution. 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis 5) They will liaise across functions to drive their project and help clear issues and bottlenecks. 6) They will work with technology teams to scope out and drive any tech changes that are neededAbout the teamNOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of program or project management experiencePREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience with Excel- Experience in requirement gathering and ability to write clear and detailed requirement documentSalary: . Date posted: 04/02/2024 10:18 PM
Senior Operations Manager, Alexa Data Services
Amazon, Chennai, Tennessee, India
DESCRIPTIONWe are seeking an experienced Senior Operations Manager to join our team. The Senior Ops Manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high quality throughput. With operations managers and team managers as direct reports this role enables the achievement of service levels, performance & cost goals and successful program implementation. As the Senior Ops Manager, you are responsible for the performance management, goal setting and career development of their line reports to ensure effective succession planning is in place. You work in an ever-changing environment where every day brings ambiguously defined problems, new challenges and new opportunities. You are able to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work. This position involves regular communication with senior management on project status and risks. People Management, cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities In this role, you will: • Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets • Collaborate with internal/external partners to build input-focused operating plans for achievement of key measures • Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice • Develop, implement, or change processes as necessary to allow ADS to scale at an accelerated pace, while managing cost and, without impacting customer experience • Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams • Inspire front line teams to go beyond the standard "call of duty" to find creative solutions for our product issues; encourage risk-taking and advocacy on behalf of product teams. • Create closed-loop feedback processes where data associates are encouraged to be active participants in identifying opportunities for improvements to customer experience, workplace conditions, and internal tools. • Work with finance & operations leadership team to develop, support manage the annual expense budget and build collaborative relationships with partner organizations. • Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of • Foster a work environment that respects and is responsive to the needs of a diverse staff • Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics. • Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and data associate frustration. • Improve the experience of the data associates & managers as measured by improvements in attrition and employee engagement surveys. • Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate tool sets, user interfaces, and business logic for the efficient handling of work volumes.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSBachelor's degree in Operations Management, Engineering, Science, Supply Chain, Geographic Information Systems (GIS) or relevant field • Experience with people management and operations leadership. 10+years of experience in managing operations team. • Experience in a management role in a technical/customer service/data operations environment • Experience of creating and contributing to strategic planning processes • Experience in managing cost center • Experience in leading large teams to high levels of performance • Experience in developing future leaders and creating tailored succession plans • Experience as a project owner / sponsor for strategic step change initiatives and enabling innovative thinking in project teams • Experience working on MS Excel, analyzing data and presenting to senior managementPREFERRED QUALIFICATIONSExhibits excellent judgment • Demonstrated passion and obsession for internal/external customers while maintaining a lean, highly productive operation • Experience hiring and developing great people/leaders • Experience in building a culture of empowerment, accountability and continuous improvement • Has relentlessly high standards • Proven ability to think strategically, but stay on top of tactical execution • Expects and requires innovation of her/his team and creates an environment that fosters creative thinking • Excellent verbal and written communication skills across all organizational levels • Proven ability to make and implement decisions • Degree in management field desirableSalary: . Date posted: 04/02/2024 10:15 PM