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Program Manager II, Transport Controllership
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Experience in analyzing data to drive decisions- Experience in complex problem solving, and working in a tight schedule environment- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint- Experience implementing repeatable processes and driving automation or standardization- Bachelor's degree in business, engineering, operations, supply chain, transportation logisticsDESCRIPTIONAnalytical and communication skills, and have a passion for using data to drive business decisions. You are analytical and creative, and you don't quit until you solve the problem. You attack complex business questions with data and curiosity, diving below the surface to identify the root cause and the "so what" rather than just superficial trends. You thrive by providing data-driven decision support and business intelligence that is timely, accurate, and actionable.Key job responsibilities• Recommend, develop, and implement policies and programs that guide the organization in accurately estimating freight cost and ensure invoice accuracy• Create a "learn by doing" environment by engaging with financial analysts and business partners to promote and encourage continued customer focus and cost reduction• Work with technology teams to ensure that key decision data is accurate, automated and timely• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations• Analyze and solve business problems at their root• Statistical analysis models to predict bad behaviors in system and correcting it through solutions • Data driven decision making in ambiguous situations • Perform detailed analysis of operations and technology by identifying trends. Should be able to scope the impact and opportunities to scale• Create and support effective development plans to prepare employees for their next role, including identifying and grooming potential successors• Developing metrics for continuous tracking of process efficiency and helping the leadership for data based fast decision making• Simplifying operational and financial complexities through innovative long term solutionsAbout the teamAmazon controllership team is an operation finance team that controls Amazon transportation cost. This is achieved through strengthening internal & external systems by working closely with multiple internal stakeholders such as Operations and Technology groups and external stakeholders such as carriers. Team also works closely with Accounts payable for payments to carriers and accounting team for financial data reporting.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of driving process improvements experience- PMP certificate- Experience building processes, project management, and schedules- Experience using data and metrics to determine and drive improvements- Experience in program or project management- Experience within a Logistics, Transportation, or Distribution Center processes and systemsSalary: . Date posted: 03/25/2024 10:18 PM
Human Resources-Executive
Marriott International, Goa, Any, India
Job Number 24047344Job Category Human ResourcesLocation Goa Marriott Resort & Spa, Post Box No. 64 Miramar, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:56 PM
Assistant Manager - Food & Beverage Controller
Marriott International, Bengaluru, Any, India
Job Number 24047383Job Category Finance & AccountingLocation Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.CORE WORK ACTIVITIESSupporting Strategic Planning and Decision Making • Analyzes financial data and market trends. • Assists in analyzing information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Thinks creatively and practically to develop, execute and implement new business plans • Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making. • Implements a system of appropriate controls to manage business risks.Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the goals and the owner priorities to subordinates in a clear and precise manner. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Holds staff accountable for successful performance.Developing and Maintaining Finance and Accounting Goals • Supports property strategy from a finance and accounting perspective • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures Profits and Losses are documented accurately. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Ensures appropriate corrections are made to audit results if necessary. • Reviews audit issues to ensure accuracy.Managing Projects and Policies • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Generates and providing accurate and timely results in the form of reports, presentations, etc. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Oversees internal, external and regulatory audit processes. • Ensures compliance with Standard Operating Procedures (SOPs). • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).Anticipating and Delivering on the Needs of Key Stakeholders • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Understands the owners' perspective and ROI expectations. • Anticipates and addresses owner needs and involves ownership in key decisions. • Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. • Advises the GM and executive committee on existing and evolving operating/financial issues. • Facilitates critique meetings to review information with management team. • Attends owners meetings in order to provide context and explanation for financial results. • Attends meetings and communicates with the owners, understanding the priorities and strategic focus. • Demonstrates a commitment to meeting the needs of all key stakeholders. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department's orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:56 PM
Senior National Account Manager
Procter & Gamble, Sydney, New South Wales
Job LocationSydneyJob DescriptionP&G's Day 1 starts with you doing something that matters - making an impact on the world, our brands, and your career. P&G are looking for a Senior National Account Manager to help develop strategies and improve the business models within our company. We are looking for someone with the ability to help us build collaborative and mutually beneficial relationships with others. If you have proven analytical skills and are seeking a rewarding job which will allow you to grow personally and professionally, then come be a sales manager with us!Our goal is to develop our joint business with retailers, creating categories and brand plans that delight shoppers in-store and online, through building collaborative working relationships and deep business understanding. If you want to work in a dynamic multi-functional team environment, in a fast-paced and constantly changing industry, with real business responsibility for iconic consumer brands, then this is the opportunity for you!Key Responsibilities:Developing, selling, implementing, and evaluating business plans to meet or exceed financial goalsCollaborating with multi-functional teams (Marketing, Finance, Logistics, Operations, among others) to develop strategies and plansManaging and improving distribution, pricing, shelving, and merchandisingTranslate Business Plans into measurable selling points for the customerDevelop productive working relationships with key customer contacts and sell mutually effective business plansTurn raw data into meaningful conclusionsUse analytical tools and integrate various data systems to develop new insightsProvide input into retailer category strategyJob QualificationsAustralian citizen or permanent resident, including New Zealand citizensA minimum of a bachelor's degree from an accredited university, in any field.Between 2 - 6 years of experience in Sales roleExperience in FMCG industry is preferredStrong leadership skillsDemonstrate creativity, innovation, and initiativeProven ability of critical thinking and problem solvingWork effectively with diverse groups of peopleA valid driver's license and willingness to travel on the jobBasic financial knowledgeAbout usWe produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.Visit http://www.pg.com to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.Job ScheduleFull timeJob NumberR000096292Job SegmentationExperienced Professionals (Job Segmentation)Salary: . Date posted: 03/19/2024 09:09 AM
Contract Sales Associate, adidas Retail Store, Niagara on the Lake (#2015)
Adidas, Niagara-On-The-Lake, Ontario, Canada
Purpose: Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions. Key Responsibilities: Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality. Ensures adidas' customer service standards are upheld by listening to customer's wants and needs, and providing product information when required. Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available). Completes customer sales transactions (cash, credit, debit, etc.). Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries. Proficient knowledge of adidas' products and programs, including technology, product information and requirements, merchandise promotions, and advertising. Help to support and create a team environment by respecting co-workers. Adheres to adidas' brand values and Sales Associate competencies. Assist with telephone duties. Adheres to company policy and procedures relating to inventory control. Other duties as required by store management. Knowledge Skills and Abilities: Must possess and consistently exhibit the competencies relative to the position. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures. Ability to exercise good judgment and decision-making skills. Demonstrate excellent verbal and written communication skills. Demonstrate excellent customer service. Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg. Must be proficient in English & French (verbal and written) Qualifications: Must have or be pursuing a high school diploma or general education degree (GED). Three to six month's retail experience is preferred.The anticipated low and high end of the base pay range for this position is $16.55-$17.00 per hour. Actual hourly rate will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, and proficiency for the role.Salary: . Date posted: 03/18/2024 08:11 PM
Guest Service Associate Front Office
Marriott International, Kochi, Any, India
Job Number 24069808Job Category Rooms & Guest Services OperationsLocation Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 03:13 PM
Technical Program Manager - Security Governance
GoDaddy.com, All Cities, Any, India
Location Details:India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... A Technical Program Manager within the security governance space to help us with end-to-end security risk management and reporting. This person will help develop and maintain the policies and standards by coordinating with multiple partners. It also involves running campaigns or initiatives to optimise the security posture of GD core systems. We are a multifaceted and growing company that loves what we do and are looking for inspiring people to share our vision. We focus on distilling compliance and risk concepts to their core principles, enabling us to envision creative solutions for our partners. The ideal candidate will be passionate about doing the right thing for the company and have a strong appetite to enforce security policies / standards by making the teams concerned accountable in protecting the customer and organisation assets. Problem-solving, cross-team coordination, program management, executive communication, and interpersonal skills are crucial to be successful in this role. What you'll get to do... Manage the processes, structures, and policies that ensure IT resources are aligned with organisation goals, managed efficiently and controlled effectively Consult with various stakeholders and support governance initiatives to help ensure ongoing compliance Resolving roadblocks for the team, provide escalation management, own regular communication with leadership (including program updates), make tradeoffs, and balance the business needs within constraints Lead all aspects of strategic planning of work across the org to achieve goals with greater efficacy encouraging an environment of cross-training and team growth Remove roadblocks and serve as a point of escalation across the team Maintain knowledge of changes to IT regulatory environments to support planning and applying them in day to day responsibilities Guide the team to learn process improvement and automation techniques and assist in those efforts directly where needed Work closely with security engineers to support in root cause analysis and thereby make informed and efficient decisions Solve team tools and systems, answer questions, and develop/maintain documentation to support team processes Your experience should include... 8 + years' demonstrated ability with security risk management, IT compliance, IT audit, and/or related focus areas Technical background with a good understanding of security concepts and practical usage (Network Engineering, Network Security, Threat and Vulnerability Management, Database, SDLC, and Release Management) Proven experience working with Cloud technologies/environments, including evaluating and implementing controls on Infrastructure as a Service (IaaS) environments Solid ability to acquire consensus in highly contested situations Experience with implementation and use of GRC Tools such as ServiceNow GRC/IRM Demonstrated ability to deliver solutions to complex technical problems Excellent solid understanding of the exception handling and risk management process You might also have... Information security related certifications Experience in Agile methodologies (Jira, GitHub) Experience with Risk Management Experience designing and coding programs in support of automation We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us . At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page . GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.Salary: . Date posted: 03/22/2024 10:05 PM
Group Finance Manager - Immediate Start
Michael Page, Melbourne
The role will consist of the following but not be limited to:Consolidation of financial - 40 entities (multi-currency) in the group across 10+ countries and currencies and Reporting for shareholders (Balance sheet and P&L Schedule), analysis and integrationProvide support to the CFO across a number of improvement projects in the financial accounting and reporting space, including the implementation of a consolidation toolSME Expert for Accounting and Finance during implementation of other potential systems and softwareOther support to the CFO and reporting team as neededAd hoc analysis Assist with budgeting, forecasting CA/CPA & Relevant Tertiary degreeAudit background Experience in a large complex multinational is ideal5 years + post qualification experience idealImmediately availableStrong excel skillsStrong interpersonal skills and presentation skills
Program Manager - Payment Compliance
GoDaddy.com, All Cities, Any, India
Location Details:Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team We are seeking a Program Manager for Payment Compliance to oversee compliance within the GoDaddy Commerce Division! This role is crucial as we grow our services and develop new solutions for our merchants. Collaborate with Product, Engineering, Risk, Legal, and Operations teams to guarantee adherence to card scheme and payment network rules, staying informed of any changes and adhering to industry standards in the Payments sector. What you'll get to do... Payment Compliance Strategy: Develop and implement a detailed strategy covering all payment certifications (L1, L2, L3, and TQM) and incorporating policies, rules, and regulations of various payment networks (Visa, MasterCard, American Express, Discover, Interac, JCB, Unionpay, Bancomat, etc.), along with assessments for possible violations and their consequences, translating them into clear requirements Certification Process Management: Own the certification process (L1, L2, L3, TQM) for all payment terminals, payment schemes and acquirers. Coordinate with development teams, vendors, to implement required features, conduct testing, and submit certification documentation Vendor Management: Lead all aspects of relationships with third-party terminal vendors and payment acquirers to ensure alignment with compliance standards, Coordinate with vendors and acquirers for necessary documentation, oversee testing processes, and timely updates and renewals of certifications Testing Coordination: Coordinate testing efforts across multiple teams, track test results, and ensure timely resolution of any issues or failures identified during testing Manage Compliance Programs: Take ownership of compliance programs for new features and initiatives from inception to launch, collaborating Engineering teams they meet regulatory standards Compliance Monitoring and Reporting: Supervise the status of certifications for all terminals and payment processors, including tracking expiration dates and ensuring timely renewals. Provide regular reports to management on compliance status, risks, and issues Serve as Liaison: Serve as the main contact for all compliance matters within the organisation, encouraging teamwork and communication between different teams to successfully meet compliance goals Regulatory Compliance: Stay up-to-date with changes in payment industry regulations and standards, ensuring compliance with relevant requirements. Update processes and procedures as needed to address regulatory changes and industry standard processes Cross-Functional Collaboration: Work closely with internal teams, vendors, schemes, payment acquirers, and processors to ensure everyone is aligned with compliance requirements and priorities. Also, advocate for vital resources and support to achieve compliance goals among all stakeholders Risk Management: Identify and mitigate potential risks related to payment compliance, including certification violations, certification delays, and non-compliance penalties. Develop strategies to minimise risks and ensure ongoing compliance with regulatory and industry standards Your experience should include ... 7+ years of experience in payments compliance management, project management, payments technology, or regulatory affairs 5+ years experience with an eCommerce merchant/marketplace specifically in In-Person and eCommerce Payment areas Strong knowledge of payment specifications (EMV L1, EMV L2, CL L2s, L3, TQM, etc.), payment flows, money movement across credit card, alternate payments, bank transfers, etc. You might also have... Knowledge of various collaboration tools such as JIRA, Confluence, Arena, etc Creative problem-solving skills and ability to optimally communicate and translate feedback, needs, and solutions We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us . At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we priorities integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page . GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.Salary: . Date posted: 03/22/2024 10:05 PM
Program Manager, WW FBA
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon is seeking an experienced and motivated Program Manager to lead our Voice of Sellers Team. This team plays a crucial role in bridging the gap between our company and our valued sellers, ensuring their feedback, needs, and concerns are heard and addressed. As the Program Manager for the Voice of Sellers Team, you will be responsible for driving initiatives that enhance seller engagement, satisfaction, and retention through meaningful interactions and continuous improvement strategies. You will work cross functionally with a broad range of business stakeholders to define detailed requirements and implement process/system-based solutions for enhancing Seller Experience. Key job responsibilities• Lead the Voice of Sellers Team by fostering a collaborative and results-driven environment.• Design and implement a comprehensive strategy for capturing, analyzing, and prioritizing seller feedback and insights.• Collaborate cross-functionally with product teams to translate seller feedback into actionable improvements and new features.• Develop and maintain strong relationships with sellers through various communication channels, such as surveys, focus groups, and direct interactions.• Monitor contacts and initiate data-driven initiatives to address areas of improvement.• Continuously iterate on feedback collection methods and communication strategies to optimize the seller experience.We are open to hiring candidates to work out of one of the following locations:Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 03/27/2024 08:57 AM
Project Manager
Siemens, Thane, Any, India
We are seeking an experienced and skilled Project Manager to oversee our projects in the West Region, encompassing the states of Maharashtra, Madhya Pradesh and Goa. The ideal candidate should possess a minimum of 10 years of relevant experience and be well-versed in Intelligent Building Management Systems (iBMS) and various Extra-Low Voltage (ELV) systems such as Fire, Public Address (PA), Access Control (ACS) and CCTV for Building Automation.Key Responsibilities:• To execute projects within the defined requirements (e.g. regarding targets for project cost, time, quality, functionality and customer satisfaction) with close coordination across multiple functions including engineering, business controlling, supply chain management, logistics as well as interfaces with other project management offices as key internal stake holders. To possess strong leadership abilities to effectively manage and motivate the project team. Foster a collaborative and positive work environment to achieve project goals.• Be responsible to drive the project according to areas of project management within (PM@Siemens) Project Excellence Guidelines including preparing detailed project management plans, resources allocation, conduct monthly project reviews and reporting project health status, controlling NCCs, preparing / updating project risk register and derive mitigation measures, timely preparation of claims and ensure claim management, material handling and related logistics, and finally achieving execution excellence including higher customer satisfaction.• To prepare purchase requisition with detailed scope of work for contractors and support supply chain management during negotiations.• To possess strong analytical/problem solving skills and negotiation skills for effective handling of Risk and Opportunity as well as Claim Management leading to overall project success and customer satisfaction.• To consider travelling as an integral part of the job and ready to travel frequently for short to medium duration to sites for customer meetings during project execution.• To create new business opportunities while executing projects.• To adhere to highest safety standards and exhibit process-oriented approach.• To have knowhow of full profit and loss responsibility in managing projects in ELV & iBMS segments. Previous work experience with domain knowhow in these verticals shall have an added advantage.• To have experience in handling complex projects involving multi-cultural, multi-national, multi-regional, diverse group of project team members and stake holders as well as understanding topics related to taxation, cross-border staffing and contract management very well.• To be able to carry out Electrical project procurement activities as EPC Contractor.• To do meetings with client / consultant for their queries, issues during execution stage.• To prepare of purchase requisition with Tech. Specification of various ELV Equipment's.• To have knowhow & understanding of iBMS and ELV systems, providing technical guidance and solutions as required during project execution.• To have knowhow & understanding of Installation & Commissioning of equipment's in ELV & iBMS systems• Financial Management: Assume responsibility for monthly turnover planning and cash collection for projects under your purview. Reporting: Report regularly to the Territory Manager, providing updates on project status, risks, and mitigation strategies.•Multi-Project Handling: Manage multiple projects concurrently, ensuring efficient resource allocation and timely project completion.• EHS & quality Focus: Demonstrate sensitivity towards Environment, Health, and Safety (EHS) regulations, enforcing strict compliance at project sites. Ensuring Quality work at sites.Qualifications and Skills:- BE/BTech/Diploma - Electrical / Electronics / Industrial Electronics Engineering- Valid PM Certification (Cat C or S Project as per PM @ Siemens as a pre-requisite for this position will be an added advantage).- Minimum 10 years of relevant experience in Project Management in the Building Automation industry.- Strong knowledge of iBMS and ELV systems (Fire, PA, CCTV, ACS).- Excellent communication skills, both verbal and written.- Proven ability to handle and lead a team effectively.- Sound project management skills, including planning, execution, and risk management.- Willingness to travel extensively within the region as required.- Ability to work independently and take ownership of project deliverables.- Adept at financial planning and project budget management.- Demonstrated commitment to EHS practices.If you are a motivated and capable individual with a strong track record in Project Management and Building Automation, and if you thrive in a dynamic and challenging work environment, we invite you to apply for this position. As the Project Manager for the West Region, you will play a pivotal role in driving successful project outcomes and contributing to the growth of our organization.This role is based in Mumbai, where you will get the chance to work with teams impacting cities, countries - and the shape of things to come.Salary: . Date posted: 03/28/2024 09:47 PM
Guest Services Associate - Front Office
Marriott International, Kolkata, Any, India
Job Number 24055922Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 04:10 PM
Site Due Diligence Manager, APJC Risk & Resiliency
Amazon, Mumbai, Any, India
BASIC QUALIFICATIONS- BA/BS degree in Engineering/Architecture- 5+ years' project or program management experience- 5+ years' experience in infrastructure construction, design engineering, environmental science, architecture, or risk managementDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Play a leading role in Due Diligence and risk management team at AWS, where we have a history and tradition of leading the world in innovative technologies and services. As a member of the Amazon Web Services' Infrastructure Risk and Resiliency team, you will lead due diligence's, partnering with stakeholders across the APJC organization to shape the future of AWS' infrastructure growth and evolving risk landscape. Key job responsibilitiesYou will play a key role in site due diligence for new and existing AWS regions. This will involve compiling and analyzing site specific information that may impact development costs or schedule, or present risks to the operation of data center infrastructure. This may include the assessment of (i) data center concept design, (ii) identifying design and construction timelines & permitting constraints, (iii) utility availability and reliability, (iv) natural hazard exposure, (v) environmental risks and (vi) legal risks You will be expected to engage, direct, and manage external consultants and experts to analyze risks and develop mitigations. You will identify, assess, and prioritizing risks and mitigations to continuously improve the resilience of AWS infrastructure. You will be expected to regularly engage with stakeholders, and report to AWS leaders, across the business to ensure risks are being appropriately identified, communicated, and managed. The right person for this role will have a strong track record of multidisciplinary infrastructure design and project management experience in APJC, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for risk management. A day in the lifeKey responsibilities include: - Guide the expansion of AWS facilities and services in new and existing regions by delivering site selection risk analysis and due diligence assessments.- Assess and draw conclusions from a wide range of real estate, engineering, construction, policy, planning, and business development considerations- Review and prioritize risk-based mitigation recommendations, partnering with internal stakeholders to secure funding and manage projects to successful resolution- Coordinate internal teams and manage relationships with consultants and external subject matter experts- Present assessment results to stakeholders and leaders throughout the business to drive alignment on risk management strategies.- Identify opportunities for process improvement, driving efficiencies, and developing initiatives to improve AWS' management of risk.- Develop and monitor internal metrics, goals, and key performance indicators to drive continuous improvement.- Up to 25% travel, including to international destinations.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS - Datacenter operations, construction, technical due diligence, or risk assessment experience strongly preferred- Undergraduate degree in engineering, construction management, urban planning, or architecture.- Masters degree in relevant subject- Excellent written and verbal communication skills, including comfort interfacing with senior leadership- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategySalary: . Date posted: 03/29/2024 09:26 AM
Program Manager, RBS compatibility
Amazon, Bangalore, Any, India
DESCRIPTIONAmazon strives to be the world's most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the data that drives CX very seriously. That's where you can help. Our vision is to "enable our Customers shop the right compatible products, every single time". We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally. You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term. Key job responsibilitiesKey job responsibilities • Ownership of compatibility data service product domain (attributes, logic, product type, catalog) identify attributes, and work out data requirement • Responsible for end-to-end compatibility data generation and quality• Build and optimize processes. Accumulate learnings, develop and drive solutions. • Identify, assess, track and mitigate issues and customer risks at multiple levels • Build relationships with stakeholders to influence product improvements that ensure the best customer experience • Communicate to senior leaders and stakeholder, including write-ups on the learnings, status of the program, escalations Candidates should have experience working with tech and product managers / teams and be familiar with their scoping / prioritization process. Strong ownership and insist on highest standards are critical, as working and owning a data program and deliver data as a service and product is a key aspect of this role. An ideal candidate enjoy problem solving at all aspects, someone with strong mentality to drive solution. Candidates should demonstrate strong customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. A day in the lifeBasic qualifications• 5+ years of experience in program, project or product management• Experience defining process or product requirements and using data and metrics to determine improvements• 5+ years of experience working cross functionally with tech and non-tech teams• 5+ years of experience delivering cross functional projects• 1+ people management experience with 2+ directsPreferred qualifications• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases. • Experience developing and launching V1 products; comfort with ambiguity and nascent markets. • General manager/owner mentality, entrepreneurial drive, and proven ability to influence others. • Insatiable will to get stuff done. • Good logical thinking and problem-solving ability, dare to face problems and work pressure• Enjoys exploring and researching of new knowledge, strong self-learning ability• Good written, verbal, and presentation skills; excellent interpersonal skills. • Good teamwork spirit, Experience leading cross-functional teams to deliver products/programs to world-wide markets. About the teamAmazon Customer Experience (CX) team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 03/29/2024 09:24 AM
Program Manager ACES, OPTIMA
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONThe OPTIMA team is seeking a Program Manager to establish the ACES Team and drive cross-functional wide projects and innovate new processes at scale. You will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesKey job responsibilitiesThe ACES PM will help drive improvements in our operations team which operates in emerging technology space like AI/ML/LLM and plays a key role in improving Amazon customer experience (CX) worldwide. The role is expected to coach the Operations team to drive efficiency, speed, scale and quality in the processes and also expected to work with stakeholders at levels. If you are customer obsessed, passionate about data and operations excellence, keen to learn, agile, have ability to influence leadership teams and like working with partner teams across time zones then this role is for you. • Drive Process, Tools and Policy Standardization across business and operations.• Dive deep into technical and operational details of the business (e.g., key dependencies, business drivers/KPIs, develop actionable business insights, etc.) • Drive improvement plans aligned to OP2 business goals, providing method and skills for high quality process improvement, and promote Kaizen involving all levels of the organization.• Establish a clear alignment between ACES team/Ops Team and the Operational Productivity improvements, resulting in an visible OP2 improvement plan to be followed up on an ongoing basis.• Organize ACES Kaizen events and create platforms for learners to continuously engage in ACES methodologies.• Innovate to improve customer experience and continuously improve organizational efficiency.• Engage with leadership and diversified stakeholder groups to identify and solve complex, ambiguous, high impact business problems We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Experience in AI/ML/LLM Operations- Graduate /Post graduate from a Top Tier B School/Engineering College- MBA or Post graduate Diploma- Certified or trained in Lean Six Sigma methodology- Experience in data analysis, either through professional experience or educational qualificationSalary: . Date posted: 03/29/2024 10:07 PM
Senior Business Intelligence Engineer, Supply Chain Optimization Technologies (SCOT)
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 7+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data miningDESCRIPTIONSCOT Regional Team in Japan is seeking highly motivated individuals with exceptional data analytics skills and a passion for tackling intricate challenges. In this role, you will utilize your expertise to inform impactful business decisions that enhance customer experience and contribute to long-term free cash flow growth. You will gain a comprehensive understanding of Amazon's systems and supply chain processes through collaboration with diverse teams across product, science, tech, retail categories, finance, and operations.Key job responsibilities• Analyze and synthesize large data streams across multiple systems/inputs.• Work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers, improving a wide range of internal products that impact inventory health.• Develop business insights basis data extraction, data analytics, trend deduction & Pattern recognition.• Present these business insights to senior management/executives.• Create advanced dashboard to help a large group of teams to consume insights make changes to business process and track progress.• Build analytical models that can help improve business outcomes at scale enhancing current system abilities.About the teamHave you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, Amazon's Supply Chain Optimization Technology (SCOT) organization is for you. At SCOT, we solve deep technical problems and build innovative solutions in a fast-paced environment working with smart & passionate team members. (Learn more about SCOT: http://bit.ly/amazon-scot)We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadershipSalary: . Date posted: 03/29/2024 10:05 PM
Snr Operations Manager, Digital Supply Chain, Digiflex
Amazon, Chennai, Tennessee, India
DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read onWe are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.Key job responsibilities- Manage a 50-100 member team on tasks associated to content publishing, quality and data labeling.- Set the direction and culture of the team by managing individual and team performance expectations and goals and monitoring real time service levels- Lead the Publishing/Quality Operations for Prime Video DigiFlex EU.- Collaborate with internal/external partners to build input-focused operating plans for achievement of key measures and drive measurable improvements in areas that could improve the customer experience.- Influence stakeholders to prioritize changes to improve return on investment. Present to senior leadership on key ideas and program performance.- Collaborate with BI resources to develop a metrics dashboard for the various programs to monitor impact and drive improvements.- Take ownership of planning deliverables, including headcount planning, hiring, infrastructure and utilization.- Own people management activities i.e., appraisal, training and mentoring talent.- Implement performance goals and monitor progress to goals.- Develop mechanisms to communicate proactively and effectively with partner teams - Weekly, Monthly, and Quarterly reviews and device plan of action on the opportunities.- Develop and drive site-wide improvements in operations, quality, productivity, customer experience and people metrics.A day in the lifeAs the Operations Manager for DigiFlex team, you will be responsible for the execution for content coverage, quality and international expansion. You will play a vital role, split between people and program management; leading operational teams and driving cross-functional projects. You will drive successful programs and team operations, use sound business judgment and a bias for process improvement to think big and think creatively, to solve problems, prioritize goals and optimize resource allocation. You will also be able to have fun and inspire fellow Amazonians in their career journey. About the teamPrime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to enhance and uphold PV's Customer experience, Quality bar and metrics. DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts; passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Bachelor's degree or similar qualification in Business Administration, or equivalent experience - Previous experience of managing a large team- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience using Microsoft office tools including Word, Excel, Power Point and OutlookPREFERRED QUALIFICATIONS- Experience of managing a 50-100 person team- Previous experience of hiring and managing digital media teams- Certified or trained in Lean Six Sigma methodology- Experience in Post house/Studios industry in the content publishing or quality management domain- Experience and understanding of digital media and/or digital video supply chain- Experience in data analysis, either through professional experience or educational qualification- Demonstrated ability to think creatively while applying sound business judgment and quantitative analyticsSalary: . Date posted: 03/29/2024 10:05 PM
Program Manager-Last mile transportation, Delivery Service Provider (DSP) Program Team-India
Amazon, Bengaluru, Any, India
DESCRIPTIONProgram Manager - DSP India , Last Mile Transportation program team Amazon is looking for a motivated individual for the profile of Program Manager. The role is a part of the Last Mile central program team under the Delivery Service Provider network.What this role is aboutThis role is work on building and driving the programs for DSP network. It will require the PM to work with multiple cross functional teams including AMZL leadership & channel teams, tech, finance, analytics, legal, WW teams and HR to understand the processes, build solutions and proposals for IN suited business The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.As a program manager, you will: • Gather requirements and conceptualize solutions to solve a business problem. • Work with key stake holders across various functions to define and launch a program. • Program-manage technical integration with Amazon systems across retail, merchant, transportation operations and finance technologies and setup end-to-end operational, accounting, and financial, taxation requirements, and performance measurement and customer satisfaction related processes. • Launch and expand the program as per Amazon's requirements while being responsible for all customer satisfaction, performance, compliance, accounting and financial related metrics.- It requires an individual to showcase judgment and decision making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon.1. Basic Qualifications• Completed Bachelor's Degree in Engineering, Logistics, or similar field from an accredited university• Experience in data analysis using Excel and documentation for high-level stakeholders• 5+ years of experience in program management (multiple project drive and management)2. Preferred Qualifications• Completed Master's Degree in Business Administration (MBA), Logistics, Finance or similar field from preferably a top-tier Business School• 5+ years of relevant experience that shows how to organize, find solutions and follow through till conclusion• Experience in handling compliance related programs/projects• Skills to handle analysis tools such as SQL• Able to speak and present effectively before the appropriate audience and experience in communicating expectations and requirements with business teams through written proposals• Experience with communicating with high-level stakeholders including Director level decision makers• Desire and ability to learn quickly with strong appetite for knowledge• Experience in large-scale cross-functional projects with global stakeholders• Experience in planning network-wide strategies and knowledge of operations at a detailed/practical level• Excited about working in a diverse group and contributing to an inclusive cultureKey job responsibilities- Understand business, problem solve and design solutions/process- Achieve business goals by driving channel / ops and other cross functional team members- Track and deliver assigned metricsWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Experience in complex problem solving, and working in a tight schedule environmentPREFERRED QUALIFICATIONS- Master's degree- 5+ years of managing stakeholders in cross-functional project experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in analyzing data to drive decisionsSalary: . Date posted: 04/02/2024 09:21 AM
Credit Support Manager I - Card Lending Services
JPMorgan Chase, Mumbai, Any, India
As a Credit Support Manager I, you will directly manage a group of Specialists and/or Analysts who are responsible for 1) Engaging with our customers to offer options that provide appropriate solutions and/or 2) Processing the work associated with this function. You will use your knowledge, experience, and relationship-building skills to enhance the performance of the department, the line of business through active participation on specific projects, and as part of the Site Leadership Team.As a Credit Support Manager at JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.Job responsibilities Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business. Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary. Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards. Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation. Required qualifications, capabilities, and skills Minimum 3 years of experience in customer service or in the function being managed Verbal and written communication skills Influencing skills Change management skills Prioritization skills Data analysis skills High School diploma/GED required Preferred qualifications, capabilities, and skills Previous financial industry experience People management experience 2 years of experience in a call center environment, for call center roles If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll... Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more Provide opportunities for professional growth and advancement Provide a work environment of high-energy employees that are trained, coached, focused, and driven Provide paid classroom and on the job training, including industry leading benefits that start on day one Respect and value diversity, integrity, and teamwork Work scheduleWork schedules will vary. Candidates must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/01/2024 10:24 PM
Associate Director of Sales
Marriott International, Ahmedabad, Any, India
Job Number 24056880Job Category Sales & MarketingLocation Renaissance Ahmedabad Hotel, Behind Ganesh Meridian Complex, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:56 AM