Overview of salaries statistics of the profession "Night Operations Manager in Australia"

Additional Information Français : ass. directeur hébergementJob Number 24046079Job Category Rooms & Guest Services OperationsLocation Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures.Contributing Information to Support Managing to Budget • Supervisessame day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience • Participates as needed in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.Managing and Conducting Human Resources Activities • Provides support for operational functions as necessary. • Trains staff and monitoring adherence to all relevant policies and procedures. • Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance. • Empowers employees to provide excellent customer service within guidelines. • Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills. • Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate. • Communicates performance expectations employees in accordance with job descriptions for each position. • Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues. • Coaches, counsels and encourages employees. • Participates in employee progressive disciplinary procedures as required. • Handles employee questions and concerns. • Participates in an ongoing employee recognition program. • Effectively schedules employees to business demands and tracks employee time and attendance. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures.The salary range for this position is $ 45,000.00 to $ 60,703.00 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/18/2024 12:26 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us. Click here for This is Marquise Hospitality video! Job Summary & Role Responsibilities Now, if you were to come on board as one of our District Managers, we'd ask you to do the following for us: Be responsible for and manage all aspects of Operations and Support Services including budgeting, financial management, and weekly analysis. Aid in the increase of division revenue and profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence. Build strong Client relationships, conduct business plan reviews, and drive account retention. Maintain both Client and Compass standards to assure a safe environment for all residences and employees. Assure quality control procedures are monitored, maintained, and established operating practices are strictly followed. Attract, develop, and retain associates; develop succession planning, exercise performance management, and provide a safe & supportive work environment. Support the Labour Relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations. Ensure seamless operations of various day to day services are consistently run in an exemplary fashion. Lead and support multi-unit management teams in attaining financial and operational goals. Ability to travel between sites on demand including 10 to 15% overnight travel. Significant amount of travel required to provide coaching and mentoring of unit managers and ensure sustainability of our quality outcomes. Stay current with the latest innovative trends in food services. Position Requirements Think you have what it takes to be the District Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.Experience & Qualifications Minimum 8 years of management experience and directing a team in a related field. Preferred experience in Healthcare/Senior Living/Long-Term care support services, Food Services, Contract Facilities management and environmental services or related. Post-secondary degree/diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management. You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada. Prior experience in Dining, Housekeeping, and Laundry Management. Experience managing multiple sites in complex environments (union and non-union). Proven Financial Management skills within a comparable size business portfolio. Ability to create and maintain excellent relationships with clients and customers. Canadian Society of Nutrition Management membership is an asset Valid driver's license and the ability to travel over-night as required (Minimal) Skills & Competencies Excellent decision-maker with strong communication skills (written and verbal). Strong problem solving, organization, and coordination skills. Excellent leadership, coaching, and supervisory abilities. Strong critical thinking skills an asset Strong ability to handle high pressure accountability and responsibility Highly organized with attention to detail and strong ability to multi-task. Intermediate level expertise with Word, Excel and Outlook. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/22/2024 04:11 PM

Job Number 24051153Job Category Food and Beverage & CulinaryLocation Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR • 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Schedules events, programs, and activities, as well as the work of others. • Monitors the inflow of ordered materials and the maintenance of current materials. • Conducts china, glass and silver inventories. • Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. • Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. • Investigates reports and follows-up on employee accidents. • Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). • Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. • Enforces proper cleaning routines for serviceware, equipment, floors, etc. • Enforces proper use and cleaning of all dish room machinery. • Ensures all food holding and transport equipment is in working order. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.Leading Kitchen Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures and maintains the productivity level of employees. • Serves as a role model to demonstrate appropriate behaviors. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Celebrates successes by publicly recognizing the contributions of team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Communicates performance expectations in accordance with job descriptions for each position. • Establishes and maintains open, collaborative relationships with employees. • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. • Strives to improve service performance. • Solicits employee feedback. • Understands the impact of department's operation on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. • Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Recruits, interviews, selects, hires, and promotes employees in the organization. • Trains employees in safety procedures. • Provides feedback to individuals based on observation of service behaviors. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. • Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. • Participates in employee progressive discipline procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/22/2024 09:51 AM

Job Summary: Who are we? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role:As part of the Marketing team, you will oversee all aspects of the marketing of concerts and events with a strong focus on promotions and relationship management.Responsibilities:Quarterback the execution of self/co-promoted events as assigned; create and foster positive working relationships with partners and clients.Negotiate, develop, and execute marketing plans, including collaborating with Advertising Services department and various other external and internal partners.Liaise with partners to determine on-sale dates and sales budgets; oversee the Event Marketing OperationDevelop and maintain relationships with media promotions departments and other industry professionalsCreate, negotiate, and execute individual promotional initiatives with media and sponsors; assist during the night of showCoordinate in-house advertising initiatives for all live events and assist with publicity strategies where applicableDevelop and execute social media marketing plans in addition to traditional media promotions for events as assignedOrder, manage, and coordinate creative for marketing campaigns, including for paid, organic, and promotional purposesWork with team members to develop and present exciting pitches for artists and partnersParticipate in special event projects and perform other related duties as requestedQualifications:A minimum of 2 years related experience in a ticket selling industryAn understanding of Advertising and Promotional principlesProven ability to listen, understand and communicate effectivelyDemonstrated ability to build and develop professional relationshipsAbility to take direction while also displaying strong personal initiativeA creative thinker and self-starterAvailable to work evenings and weekends as requiredA positive, winning attitude, incorporating integrity, confidentiality and discretionAbility to work well within a team environment Benefits and Perks Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych YOURSELF : Paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets WEALTH : RRSP program with company match, Stock Program Reimbursement FAMILY : New parent programs & support including caregiver leave and baby bonus, and infertility support CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS : Volunteer time off, crowdfunding network, gender reassignment support We thank all applicants for their interest, however, only those chosen for an interview will be contacted. Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa. Physical Requirements/Work Environment Stationary position for extended periods of time at a computer station or work desk; movement throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; ability to operate computers and office equipment for up to 8 hours each day; move up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Employment Equity Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.Salary: . Date posted: 03/22/2024 09:23 AM

DESCRIPTION We are Amazon; we pioneer.Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.To help everyone play their part, we're looking for an innovative, data-driven, and above all customer-focused Operations Shift Manager. We need you to help us continue building Amazon Logistics in our Delivery Station. We're looking for committed team players to embrace this role: you'll support the Operations leadership team, in the daily management of a pivotal delivery station. This will involve leading meetings, assigning work and communicating with both internal and external suppliers. Moreover, you'll oversee smooth delivery processes throughout your site: this will directly relate to positive end-user customer experience and satisfaction. While you achieve this, you'll help your team identify innovative ways to improve how we work. To this end, you'll also help drive implementation, while keeping fundamental KPIs front of mind: delivery on time, first time delivery success and enhancing customer service are just a few examples. We'll need you to think analytically about project management, apply your attention-to-detail at every stage, while pursuing greater process efficiency wherever you can. On top of all of this, you'll need to maintain a passion for smart metrics management: this will help you to dive deep (one of our Leadership Principles), rapidly identify root causes, and drive overall improvement as part of the process. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 10:12 PM

Overview The Mutuel Seller is responsible for producing wagers from a specialized terminal upon request by guests and to provide racing knowledge to new guests. Responsibilities PRIMARY RESPONSIBILITIES Sell wagers to patrons and cash winning tickets. Operate a specialized computer terminal. Provide racing knowledge to new patrons and help promote a fun experience. Handle, balance and deposit large sums of money nightly. Work closely with fellow team members. Understand and adhere to all procedures, and follow all Hard Rock's protocols and standards to provide amplified customer service. Handle any concerns, problems, and complaints that occur and seek guidance from the manager when required. Complete all assigned tasks and duties requested by manager and help out team as needed. Perform other tasks as required in accordance to the business need. Lives the Brand. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Must be at least 19 years old. Some experience in Mutuel Selling or other relevant experience, an asset; training will be provided. Strong communication skills in both official languages an asset, and able to hear, understand and respond to guests in a loud environment. Operate a computer system and enter information accurately, in a timely fashion. Perform basic math functions. Maintains a well-groomed appearance. Follows all uniform guidelines. Practicing all general safety & sanitation standards. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. SKILLS Must possess strong communication and listening skills. Remaining calm in a hectic, fast-paced atmosphere. Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests and co-workers. Ability to work flexible schedules, including nights, weekends and holidays as required. Adherence to company standards for safety, service and efficiency. Must be able to work varying shifts and time schedules as needed. PHYSICAL DEMANDS Ability to stand and sit for extended periods of time. Ability to walk distances. Ability to tolerate exposure to heat, cold, and loud/noisy environment. Duties and responsibilities may be performed on the Casino Floor, where you may be exposed to casino-related environmental factors including, but not limited to, excessive noise. Additional Details Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.Salary: . Date posted: 03/22/2024 08:10 PM

DESCRIPTIONWant to join the Earth's most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.Manager I Operations is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughputKey job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.-Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) - Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.-Executing specific people programs on coaching and development and team engagement.-Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"A day in the lifePurview of a Manager I, ML Data Operations, GO-AI.Manager I, ML Data Operations, GO-AI is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAsAbout the teamAbout the team:The Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Onsite - BangaloreVirtual - Karnataka, Tamil Nadu, Kerala, Andhra Pradesh, MaharashtraWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Virtual Location - AP | Virtual Location - KL | Virtual Location - MH | Virtual Location - TNBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of - - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified.Salary: . Date posted: 03/27/2024 10:17 PM

Job Number 24052736Job Category Rooms & Guest Services OperationsLocation Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures.Contributing Information to Support Managing to Budget • Supervisessame day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience • Participates as needed in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.Managing and Conducting Human Resources Activities • Provides support for operational functions as necessary. • Trains staff and monitoring adherence to all relevant policies and procedures. • Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance. • Empowers employees to provide excellent customer service within guidelines. • Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills. • Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate. • Communicates performance expectations employees in accordance with job descriptions for each position. • Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues. • Coaches, counsels and encourages employees. • Participates in employee progressive disciplinary procedures as required. • Handles employee questions and concerns. • Participates in an ongoing employee recognition program. • Effectively schedules employees to business demands and tracks employee time and attendance. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures.The salary range for this position is $45,000 to $56,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Halifax Marriott Harbourfront Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:56 PM

FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM

DESCRIPTIONAmazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Operations ManagerManager-II, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.• Developing and/or referring to performance metrics to drive team performance and business results.• Identifying the business impact of trends and making data backed decisions.• Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"We are open to hiring candidates to work out of one of the following locations:Manesar, HR, INDBASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- Bachelor's degree in business, engineering, operations, supply chain, transportation logisticsSalary: . Date posted: 03/29/2024 10:07 PM

Company DescriptionFairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.Job DescriptionReservations ManagerWant to be part of a team that is passionate about delivering luxury service and memorable experiences? The ideal candidate is driven, has a keen eye for detail, is a strong communicator and is calm under pressure and able to thrive in an ever-changing fast-paced, luxury hotel environment. Previous leadership experience in a city hotel setting is required. Our Culture & Benefits: An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place The opportunity to live, work and play across the world through our employee travel and internal transfer programs A competitive salary starting at $63,000 with annual compensation reviews based on market, performance, and capabilities Complimentary meal through our Colleague Dining Program Complimentary dry-cleaning of business attire Complimentary hotel stay with breakfast for two through our BE OUR GUEST program Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939 Free learning programs through our Academies and discounted eCornell courses Ability to make a difference through our Corporate Social Responsibility activitiesAnnual paid vacation, sick leave, up to statutory holidays and birthday leave A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) A monthly travel reimbursement for TransLink monthly passes What you will be doing: Responsible for the smooth operation of the Central Services department while maintaining close relationships and communication with Housekeeping, Front Office, Sales, Revenue Management, Conference Services, Engineering and F&B.Handle staff recruitment, scheduling and other administrative requirements. Review task processes and staff productivity in ensuring that work standards are consistently met. Conduct standards testing including call observation. Prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business.Work closely with Director, Sales & Marketing and the Revenue Management Team using Revenue Management philosophies to maximize top line revenue. Attend Revmax meetings.Coordinates with Rooms Department Heads to maximize inventory levels during high occupancy/sold out nights.Monitor the daily bookings received from the all channels to ensure all aspects are actioned properly. Oversee all arrivals during tight periods to minimize unexpected "wash" or attrition. Handle and maintain accurate records on pick-up, cancellations, no-shows, and sources of reservations. Create and maintain individual rate codes and room rate packages as established by the Sales Department.Consistent communication with GRC: including updating of hotel information via Sellweb, submitting in-Touch updates, rectifying booking errors as needed and ensure guest satisfaction and reservation standards compliance.Research, audit and process travel agent commission requests.Forecast departmental expenses and accrue commissions and expenses as required to maintain monthly P&L.Manage and coordinate all aspects Groups, Tours and individual reservations.Review and ensure that reservation details and blocking is in line with group resumes and ensure overall guest satisfaction is maximized.Monitor group and tour cutoff dates.Ensure Royal Service Manager is utilized to its fullest capabilities and provide training where required to other departments to ensure compliance to all standardsAnalyze reports in Royal Service Manager and proactively flag negative trends to service excellence committee to drive increased guest satisfactionHandle guest concerns and react quickly, logging and notifying proper areas and ensuring effective, meaningful follow-upEmbrace the role of Royal Service Manager Champion on property, and be the point of contact for the Accor Property Systems team.Full understanding of the Loyalty Program, benefits, redemptions, policies etc. as it relates to Reservations and champion the training and learning of Teams in this area.Have a complete knowledge of the hotel's emergency procedures; work with Safety & Security Manager to ensure all emergency systems are up-to-date and team is fully trained to execute emergency procedures.Oversee daily administrative tasks such as amenity orders, welcome cards and reports.Oversee radio systems and communication. Work with BC communications to solve any challengesDevelop, implement and maintain SOP's related to Central Services. Train the team to develop a culture of service excellence.Conduct and participate in monthly communication meetings. Responsible for Department Scorecard review for Central Services.Conduct performance reviews and provide regular feedback to employeesPerform any and all other tasks which are assigned Assist in all areas of the rooms division as required.Other duties as assigned.QualificationsYour experience and skills include:5 years experience in a similar role requiredExperience in developing & implementing Standard Operating Procedures.Proven track record of managing teamsInternational experience in Luxury Hotels is preferredComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbsFrequent kneeling, pushing and pullingFrequent ascending or descending ladders, stairs and rampsProven ability to carry three entrée plates or more at one timeAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.comDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:08 AM

BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONArea Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments. Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Ø Able to address operational and personnel issues affecting functional area. Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean toolsWe are open to hiring candidates to work out of one of the following locations:Kolkata, WB, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/02/2024 09:54 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the position: The Four Seasons Hotel Bengaluru is looking for a Front Office Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. What you will do: The ability to direct and control the activities of the Front Office, Telephone, Concierge, Departments in order to ensure adherence to Four Seasons standards, policies and procedures.The ability to ensure a smooth operation of registration and cashiering functions of the Front Office.The ability to direct all activities of the Assistant Managers and Night Manager to ensure communication and follow-up on any problems, guest requests, special requirements, etc.The ability to interview and hire new employees and ensure they are correctly trained and take corrective action as required.The ability to discipline staff in accordance with Four Seasons policy and conduct performance reviews as scheduled.The ability to review daily arrivals, VIPs, special request, group needs, room assignments and coordinates with Housekeeping Department the needs of guests.The ability to escort VIP and return guests to their rooms.The ability to keep the Director of Rooms informed of all activities of Front Office, Telephone, and Concierge Departments.The ability to handle guest complaints and keep management informed as necessary.The ability to work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate.The ability to work with the Credit Manager to ensure credit procedures are followed and any problems are resolved.The ability to keep all personnel informed of information, policies and procedures relative to their areas and the hotel in general.The ability to ensure maximization of revenues and control of expenses in all areas under control.The ability to assist the Director of Rooms as required in forecasting and budgeting of revenues and expenses for all areas under control.The ability to respond properly in any hotel emergency or safety situation.The ability to perform other tasks or projects as assigned by hotel management and staff.What you bring: Previous luxury hospitality experience preferredProven experience in Front Office senior managerial capacity in a leading 5 Star hotel environment. Bangalore experience will be an added advantage.Strong mathematical, analytical and business acumen skillsExcellent reading, writing & oral proficiency in the English language.Good organizational skills, attention to detail and ability to multitask.Dynamic personality and guest interaction skills.Is a natural leader who possess excellent presentation & interpersonal skills and a go-getter attitudeKnowledge of Opera and Purchasing systems will be a plus.Must possess aptitude & upward mobility. Is hands-on and Service is in the blood! What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities including an international career.Complimentary Dream Holidays at other Four Seasons Hotels and ResortsComprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http://jobs.fourseasons.com/careershttps://www.linkedin.com/company/four-seasons-hotels-and-resortspress.fourseasons.com/Bengaluru or check us out on facebook.com/ FourSeasonsBengaluru / and follow @ FourSeasonsPR on Twitter.Salary: . Date posted: 04/02/2024 09:53 AM

DESCRIPTIONAmazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon's customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth's Most Customer Centric Company.We are seeking an experienced Operations Manager to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership for Regional Fulfillment Center operations . In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external agencies to drive strategy implementation.Cross-team coordination, vendor/stakeholder management and excellent communication skills are essential. To work effectively in the role, the candidate would be required to develop a deep understanding of the organizations culture and the strategic business direction.This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.The successful candidate will be a person who enjoys and loves working with data, understand operational processes, able to manage the internal and external stakeholders and would be able to design and define progress paths. He/She/They will have excellent analytical skills.Key job responsibilitiesDrive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivityProvide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategyDrive tactical execution of key initiatives building and managing the road map to achieve the Operation team's vision.Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.Gain consensus to push change forward while keeping variation between sites to a minimum.Collaborate and communicate with 3P partners on best practices and standardsWe are open to hiring candidates to work out of one of the following locations:Bhiwandi, MH, INDBASIC QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of employee and performance management experience- Masters or Management degree would be an added advantage- Capable of both strategic thinking along with detailed execution- Consistent track record of taking full ownership and delivering results- Comfortable with "hands-on" management of tasks, and proven ability to manage multiple, contending priorities simultaneously- Strong communication skills, managing multiple stakeholders and partner teamsSalary: . Date posted: 04/02/2024 09:20 AM

Company DescriptionFairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.Job DescriptionFood and Beverage Manager, Notch8 Restaurant Are you a passionate foodie who is not afraid of thinking outside the box? As Food and Beverage Manager for Notch8 Restaurant and In-Room Dining, you will assist in strategically leading the team to take guest satisfaction to the next level. You will work alongside the Restaurant Chef to rally the team and create vibrancy, style and buzz with our product and service. Your consistent attention to detail and outstanding organizational skills will ensure a flawless experience for our Guests. Our Culture & Benefits: An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place The opportunity to live, work and play across the world through our employee travel and internal transfer programs A competitive salary starting at $62,000 with annual compensation reviews based on market, performance, and capabilities Complimentary meal through our Colleague Dining Program Complimentary dry-cleaning of business attire Complimentary hotel stay with breakfast for two through our BE OUR GUEST program Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939 Free learning programs through our Academies and discounted eCornell courses Ability to make a difference through our Corporate Social Responsibility activitiesAnnual paid vacation, sick leave, up to statutory holidays and birthday leave A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) A monthly travel reimbursement for TransLink monthly passes What you will be doing:Reporting to the General Manager of Notch8 Restaurant & Bar, In-Room Dining, and Refreshment CenterYou will position the restaurant as one of the top dining destinations in the Vancouver downtown area Work closely with the Restaurant Chef to execute a smooth and flawless operation for both the Front and Heart of House Ensure optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence Motivate, lead, coach and monitor the performance levels of all team members Direct as well as participate in the training and coaching of new and existing team members. Drive revenue and profit through the development and implementation of strategies, practices and promotions while maintaining the integrity of the overall concept Drive Notch8 budgeting and forecasting process while adhering to budgetary guidelines established for the outlet (labour productivity, revenue, and expenses) Demonstrate and hold the team accountable to the highest standards of internal and external customer service at all times Demonstrate a talent-based approach to recruitment, including creating, evaluating, and executing effective recruitment and retention strategies for the team Create and maintain effective scheduling practices to ensure adequate staffing levels that satisfy guest and business needs, while following the Collective Agreement Work closely and in partnership with Culinary & Stewarding teams to ensure all food service exceeds guest expectations while promoting teamwork as part of the daily service culture Effectively monitor and continue to develop Food & Beverage controls Drive and promote the growth and development of internal talent. Continuously generate innovative ideas and promotions to maximize and increase revenues Foster and maintain high colleague engagement, performance and team spirit in a fun working environment Manage online reputation by responding in a timely and professional manner and handling any concernsFollow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable Have a working knowledge of the Collective Agreement and its applications within the department and hotel Collaborate with other departments to ensure effective operation of the hotel Actively participate in the Vancouver restaurant community Actively participate in Fairmont Hotel Vancouver's Sustainability Program Participate and ensure representation in Hotel's recognition, service excellence, health & safety, and diversity & inclusion committees Direct and maintain the safety and sanitation of both front and heart of house restaurant operations per provincial health regulations & EcoSure standards All other duties and special projects as assigned QualificationsYour experience and skills include:Service focused personality is essential and 2 years' management experience in an upscale food & beverage restaurantPrevious experience working in a hotel and/or unionized environment a strong asset Demonstrated passion for the Food and Beverage industry and knowledge of current trends Ability to work a rotating and flexible schedule to meet business needs, including weekends, holidays, early mornings and late nights Demonstrated ability to drive revenues and profit without sacrificing colleague and customer experiences Proven ability in menu design, offerings, effective marketing plans, and on-line reputation management Previous bartending experience and cocktail creation an assetExtensive knowledge of spirits, wine, and beer requiredPrevious point of sale system experience requiredComputer literate using Microsoft Office suite requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performanceHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAbility to work a flexible schedule including weekends, early morning and late night shifts Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbsFrequent kneeling, pushing and pullingFrequent ascending or descending ladders, stairs and rampsProven ability to carry three entrée plates or more at one timeAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.comDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:09 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionRepresenting The Fairmont Banff Springs through excellence in guest service. Responsible for the effective and efficient operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the hotel become one of the world's finest heritage resortsWhat you will be doing:Lead, teach, coach, and inspire the Night Audit team to turn moments into memoriesActive part of the Emergency Response team, working closely with hotel security teamResponsible for team building and growth via, monthly meetings, training, colleague follow up and performance reviewsAccurately posting all guest and group chargesAssisting with daily Front Desk procedures/tasks including check in's and outsCompleting duty management responsibilities for the hotel QualificationsYour experience and skills include:Minimum 2 years previous Front Desk supervisory experience in a Large Hotel preferredExcellent knowledge of Micros-Opera Property Manager, word and excelPrevious working experience in Royal Service and or dealing with guest recovery with excellent recoveryGraduate of Hotel Management or Hospitality program an assetExcellent written and verbal skills with a high attention to detail requiredYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationWhat is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria Comprehensive benefits package Medical, Vision & DentalEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.Salary: . Date posted: 04/17/2024 06:09 AM

DESCRIPTIONThis RME manager will be leading the BLR7 Reliability Management Engineering which is the biggest building in terms of area and capacity currently in South Central and East. At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Facilities Manager will be responsible for all fulfillment center operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services. This role will be based out of Bangalore, India.Responsibilities:• Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.)• Responsible for equipment maintenance (Trolleys, Conveyors, work stations, Labeling Machines, PLC control systems, electrical systems etc.) leading a team of 3rd party technicians• Develop and apply Preventive Maintenance Routines on equipment.• Develop and implement vendor AMCs with appropriate service levels for equipment• Follow up required material purchasing with the Procurement Team• Develop and implement a spare part identification and maintaining stock levels• Provide feedback and analysis on equipment performance and availability• Manage day to day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work with his team• Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. Define goals, priorities, organized staff planning, staff training to ensure service levels.• Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site.• Responsible for building housekeeping to keep the site within 5S standards• Support the Engineering team for installation of new equipment"Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 4+ years of Amazon experienceSalary: . Date posted: 04/02/2024 10:17 PM

DESCRIPTIONWe are currently seeking for an experienced Operations Managers to join our Customer Fulfillment team and play a critical role in leading our team of Area Managers.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.We currently have opportunities across either day or night shift.Key job responsibilities:- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Become a subject matter expert on specific, larger-scale processes and activities within FCs,- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSBASIC QUALIFICATIONS- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience- Excellent communication skills, both verbal and written,- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generatePREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:44 AM

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Service is the foundation of everything we stand for at Vail Resorts, and our Food and Beverage team is no exception to creating this experience of a lifetime. Assistant Managers are an integral part of restaurant operations responsible for assisting Restaurant Managers with daily operations promoting teamwork, quality, and safety to ensure an exceptional dining experience for our guests. Job Specifications Outlet: Whistler Blackcomb Starting Wage: $52,000 - $61,140.60 Shift & Schedule Availability: Full Time Skill Level: Advanced Job Responsibilities: Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service. Assist managing dining operations and performance for front and back of house, including training, scheduling, and directing staff Review staff performance and behavior to provide meaningful feedback and direction, providing recognition or corrective action including termination if necessary Assist with administrative duties including hiring, cash management, reservations, purchasing, inventory, and records management; May act as manager in the absence of Restaurant Manger Maintain facility standards for food preparation, cleanliness, safety, and sanitation in accordance with applicable laws and regulations Participate in leadership forums providing feedback and input on dining operations, training, and continuous improvement opportunities. Other duties as assigned Job Requirements: High School Diploma or GED equivalent required; Bachelors or Culinary degree preferred ServSafe certification or regional equivalent required 3-5 years of restaurant experience, 1+ years of supervisory experience required Ability to stand and walk continuously throughout a shift, lift and/or carry up to 50lbs. Ability to work a flexible schedule including nights, holidays, and weekends Must be able to communicate fluently in English; bilingual preferred Ability to ski or snowboard strongly preferred Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 501127 Reference Date: 04/02/2024 Job Code Function: Front of HouseSalary: . Date posted: 04/04/2024 07:21 AM

DESCRIPTIONDo you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.You will be an inspiring leader in one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days. Working hours: 3:00am to 13:00pmKey job responsibilitiesKey Responsibilities and Job Elements:- You'll support, mentor, and motivate your hourly workforce.- You'll maintain Health and Safety standards, while promoting a Health and Safety culture on-site.- You'll collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.- You'll need to push, pull, squat, bend, and reach varying weights.- You'll stand and walk for up to 10 hours during shifts.Our fulfillment network has sites across the country and globe, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.A day in the lifeGuiding by example, you'll be responsible for the training and integration of your team, to progressively improve progress. The role is rewarding and impactful, as you strive for excellence together with the team you supervise.You'll exercise sound judgement, making sure progress and targets are realistic and achievable. The impact you have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you have a hand in creating the future of operations and logistics.About the teamOur World-Wide Operations network delivers millions of packages and smiles to Amazon customers every day. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.We are open to hiring candidates to work out of one of the following locations:Kewdale, WA, AUSBASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:17 PM