Overview of salaries statistics of the profession "Office Support Manager in Australia"

As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.  An exciting opportunity to lead and manage a team in all aspects of the Sky Tower Operations, Events and Retail offering in accordance with agreed strategic and operating plans. Providing a world-class attraction experience,premier event venue, exceptional service, products and value to guests while maximising profitability forSkyCity.We are looking for a customer focused individual who has previous experience working in tourism. You will be keen to seek out new initiatives to grow revenue for the Sky Tower and ideas on improving processes and systems. About you:Proven ability to lead and manage people, events and experiencesAn enthusiasm for delivering a world-class customer experience and memorable eventsProven customer service skills, time management and organisational experienceDemonstrated computer skills and competency with Microsoft OfficeIdeally hold a LCQ & GM Certificate What's great about working at SkyCity?A supportive and diverse company cultureWork with people who care, are driven and energetic$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)Heavily discounted staff car parking and dry cleaningSubsidised medical insuranceCareer progressionDiscounts at our outletsAt SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.Please apply online today or for further information please call Sandi Riches on 09 363 6454

A bit about SkyCkitySkyCity Auckland is New Zealand's centre of entertainment. With our casino venue, we believe our valued customers deserve the very best and with our luxurious VIP gaming facilities and expert team, our aim is to make every trip to SkyCity Casino Auckland an experience to remember.A bit about our VIP Gaming DepartmentWe have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world!About the roleOur VIP Gaming department is looking for an experienced Assistant Manager to join them in these senior management role.  As the Assistant Manager, you'll play an integral part in ensuring the delivery of consistent exceptional service and fostering a highly motivated team of professionals. This role is looking after our Table Games customers however flexibility to work across over areas in VIP Gaming is required.About youTo be successful, you'll have a minimum of 5 years experience in the F&B industry ideally within a casino restaurant environment with at least 2 years working at a supervisory/management level.  You'll be customer service and solutions focused, hold a current General Managers license and be confident with the Microsoft Office suite of products.  You'll also be a strong communicator in the English language and if you're able to speak a second language, that would be highly advantageous. As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key. Due to legal requirements, you must be over the age of 20 to be considered for the role.What's in it for you?Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including discounted staff car parking, discounts at a range of SkyCity outlets, and a heavily subsidised staff dining facility as well as fantastic career opportunities through NZ largest entertainment provider.If this sounds like the perfect step for you to start a winning career at SkyCity, please apply online today.At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.              

A bit about our VIP Gaming departmentWe have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world!A bit about the roleReporting to the Restaurant Manager, you'll be responsible for running the shift, ensuring that all guest requirements are met and exceeded. This involves looking after the Front of House team, building rosters and taking care of ordering. This role is working in our Gaming Machines VIP Suites however flexibility is required to assist in other VIP Gaming areas when needed.A bit about youTo be successful in this role, you'll be professional with a real focus on customer service. You'll also have proven Food and Beverage experience gained in a reputable restaurant or hotel setting and sound supervisory skills as you will be looking after up to 8-10 F&B attendants on shift.  Knowledge of the bar and cash handling experience is an absolute must with the ability to speak Mandarin and/or Cantonese being an incredible advantage.As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key. Due to legal requirements, you must be over the age of 20 to be considered for the role.What's in it for you?Laundered uniforms provided at the start of every shiftStaff cafeteria with $2.50 meals open 24/7Discounted parking and meals across other SkyCity restaurantsFree unlimited entry to the Sky Tower for you and a friendIf this sounds like the team for you, apply online today!At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs. 

Global and Established Brand|Permanent full-time opportunity based in CanberraOur client is a global strategic design consultancy, tackling some of the toughest challenges in global development and humanitarian contexts. They have studios across the world, including in Kenya, Senegal, Ethiopia, the UK, US, Australia, Philippines, and India. In the Asia-Pacific, their studios collaborate with local partners and clients.You'll collaborate closely with the Asia-Pacific Chief Operating Officer and Project Leads, undertaking the following tasks:Handling Accounts Receivable and Accounts Payable.Overseeing Australian payroll and ensuring tax compliance.Providing support to operational teams in the Philippines and India as needed.Generating routine business intelligence and assisting senior leadership with targeted insights for the region.Assisting the Chief Operating Officer with various operational tasks, such as HR, service provider management, and day-to-day business administration.Contributing to project management and logistics, including budget tracking, team coordination, monitoring, and supporting field teams.3+ years of experience in a similar operational role in AustraliaBachelor's degree or equivalent practical experience.Background in professional services with an understanding of the consulting business model.Excellent communication skills to convey operational and technical requirements to colleagues from diverse backgrounds.Strong creative thinking and problem-solving abilities.Demonstrated adaptability and success in a fast-paced, expanding environment.Experience or willingness to collaborate in diverse teams spanning cultures, countries, and time zones.Based in Canberra, with the ability to work flexibly in-office and remote.Full time: 3-5 days per week, flexible.AUD$90k-$110k salary package.The position is available for an immediate start.

Reporting to the Executive General Manager, the role of State Operations Manager will be accountable for the delivery of cleaning services to over 200 sites. Leading a team of highly capable Area Managers, the key focus of this role will include but not be limited to the following:Providing leadership support and coaching to the team focusing on development, customer service and safety.Assist in overseeing day-to-day operations within the state, ensuring adherence to company policies, procedures, and standards.Build trust with clients through visiting sites and discussing challengesOversee daily state operations, ensuring compliance with company standards.Collaborate with department heads to enhance operational efficiency.Monitor KPIs and report to senior management on state operations.Foster relationships with stakeholders and represent the company.Align strategies with other departments to achieve state objectives.The ideal candidate is approachable, hands-on, and confident in managing teams. They bring expertise in operations, particularly in facilities management. Key skills include strong communication, adaptability, and a sharp business sense, making them effective leaders in complex operational environments.You will be open to travelling to site across QLD a couple times each month to ensure the sites and customers and serviced. highly advantageous to have cleaning or other relevant facilities management experience.

Lead the way in enhancing community engagement and development on the Central Coast, working directly with our landowners and stakeholders to implement meaningful initiatives aligned with our strategic goalsEnjoy a competitive salary package between $130,000 - $150,000 plus super and additional perks including salary sacrificing, a work vehicle, and a flexible working environment.Join a community-focused organisation located in a region celebrated for its natural beauty, cultural richness, and dedication to sustainability, all just an hour and a half from Sydney.Candidates from Indigenous backgrounds are strongly encouraged to applyDarkinjung Local Aboriginal Land Council (DLALC)DLALC, operating on the Central Coast of NSW since its creation under the NSW Aboriginal Land Rights Act 1983, focuses on improving community health and wellbeing through core functions: Community Participation and Wellbeing, Culture, Heritage and Environment, Governance and Operations, and Business and Economic Development. As one of 120 Local Aboriginal Land Councils in NSW, we are the largest non-government landholder on the Central Coast. Our community are our landowners, and we work with them to provide good outcomes.This is achieved through our Darkinjung Development Delivery Plans, which outline future developments across 31 sites on the Central Coast.For more information, please visit our website: https://www.darkinjung.com.au/... are now seeking a People & Community Executive Manager to join our team at the Wyong head office full-time, spearheading our engagement initiatives into the future.The OpportunityThis role focuses on enhancing community engagement and communication, reporting directly to the CEO, and is accountable for implementing strategies that align with the Community Land and Business Plan.More specifically, your responsibilities include but are not limited to:Implementing meetings, surveys, and other communication methods to gather feedback from Members about Darkinjung and its initiativesScheduling, implementing, and periodically suggesting new community-based programs, partnerships, and other engagement initiativesIdentifying, initiating, and deepening relationships with various stakeholdersAttending community meetings on behalf of Darkinjung to hear concerns, provide information on community engagement, and advocate for participationAttending programs and events relevant to better understanding the community's interests and activitiesMaintaining various databases of groups of stakeholdersAs a Land Council, we serve our community and act in their best interests. You will work closely with our community, and find out what is important to all of our members, as well as understanding and collaborating closely with our board of directors and staff. You will also play a pivotal role at the heart of our efforts to source funding and facilitate our grant applications program, ensuring that our projects and initiatives are well-supported and aligned with our strategic goals.As a key community member engagement role, you'll be responsible for delivering programs that resonate deeply with our community, all while working in line with our Community Land and Business Plan. Engaging with stakeholders is a critical component of this role, enabling the development of strong, mutually beneficial relationships that support our broader community development goals.DLALC is deeply committed to diversity, equity, and inclusion in all aspects of our work and community. We recognise the unique position, cultures, and histories of Indigenous peoples and are dedicated to fostering an environment that is respectful, supportive, and inclusive. Indigenous applicants are strongly encouraged to apply, as we believe that a diverse workforce is critical to our mission of serving our community and enriching our collective understanding and respect for the land and its cultural significance. The Central CoastThe Central Coast of New South Wales is a vibrant and sustainable region, and just an hour and a half from Sydney. Known for its natural beauty, including 40+ beaches, waterways, and lush wilderness, when you're in Wyong, you'll never be more than 10 minutes from a beach!You'll also be close to attractions like Yarramalong Valley, The Watagans state forests, and Norah Head Lighthouse. As well as stunning natural locations including Tuggerah Lake, featuring a scenic cycleway. The Central Coast boasts a nationally awarded gourmet food scene, diverse art trails, creative communities, and immersive cultural experiences.About YouTo qualify, you will need a demonstrated understanding of the challenges and experiences of Aboriginal people and a broad knowledge of the range of services available to Aboriginal people on the Central Coast of NSW. Extensive experience in community engagement, client management, or a similar field will also be essential. Additionally, you must hold or have the ability to obtain a current working with children check, a National Police Check and a current driver’s licence.Moreover, the following skills and background will be highly valued:Exceptional ability to engage and communicate with diverse groups of people, tailoring communication to suit a specific target group or age rangeAbility to organise and implement community engagement activities within all allocated budgetsHighly developed verbal and written communication skillsAdvanced computer skills including MS Office applicationsEnsure cultural sensitivity and awareness across all activitiesPrevious supervisory experience in a similar role is essentialExcellent organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlinesAs our ideal candidate, you will possess the following soft skills that will make you succeed in this role: professionalism, confidentiality, discretion, and a positive attitude. You are self-motivated, demonstrate initiative, and have the ability to think creatively and develop innovative solutions to complex problems. These traits, along with your flexibility to travel and work after hours (including weekends and evenings), will make you a perfect culture fit.This role is particularly suited to individuals with experience in community development, a health background or who have worked within Indigenous community roles.This is an impactful leadership opportunity for someone who is passionate about making a real difference in the community and driving meaningful engagement. We are looking for a candidate who is ready to lead with innovation, foster significant community engagement, and contribute to the continuous growth and success of our organisation.Candidates from Indigenous backgrounds are strongly encouraged to apply.Salary & BenefitsWhen you join Darkinjung LALC, you will receive a generous salary package circa $130,000 - 150,000 plus super and great benefits.Benefits include:Salary sacrificing up to $15,900Work vehicle and phone providedFlexible working arrangements are availableGreat team cultureWe're looking for a dynamic, experienced leader who is ready to drive innovation, foster community engagement, and ensure our initiatives resonate deeply within our community. If you're passionate about community development, possess the required skills and experience, and are eager to lead a team towards achieving collective goals, we want to hear from you.Ready to Apply?Join us in making a difference. Apply now to be our next People & Community Executive Manager and help us continue our journey towards a brighter future for the Darkinjung community and beyond.

Lead the way in enhancing community engagement and development on the Central Coast, working directly with our landowners and stakeholders to implement meaningful initiatives aligned with our strategic goalsEnjoy a competitive salary package between $130,000 - $150,000 plus super and additional perks including salary sacrificing, a work vehicle, and a flexible working environment.Join a community-focused organisation located in a region celebrated for its natural beauty, cultural richness, and dedication to sustainability, all just an hour and a half from Sydney.Candidates from Indigenous backgrounds are strongly encouraged to applyDarkinjung Local Aboriginal Land Council (DLALC)DLALC, operating on the Central Coast of NSW since its creation under the NSW Aboriginal Land Rights Act 1983, focuses on improving community health and wellbeing through core functions: Community Participation and Wellbeing, Culture, Heritage and Environment, Governance and Operations, and Business and Economic Development. As one of 120 Local Aboriginal Land Councils in NSW, we are the largest non-government landholder on the Central Coast. Our community are our landowners, and we work with them to provide good outcomes.This is achieved through our Darkinjung Development Delivery Plans, which outline future developments across 31 sites on the Central Coast.For more information, please visit our website: https://www.darkinjung.com.au/... are now seeking a People & Community Executive Manager to join our team at the Wyong head office full-time, spearheading our engagement initiatives into the future.The OpportunityThis role focuses on enhancing community engagement and communication, reporting directly to the CEO, and is accountable for implementing strategies that align with the Community Land and Business Plan.More specifically, your responsibilities include but are not limited to:Implementing meetings, surveys, and other communication methods to gather feedback from Members about Darkinjung and its initiativesScheduling, implementing, and periodically suggesting new community-based programs, partnerships, and other engagement initiativesIdentifying, initiating, and deepening relationships with various stakeholdersAttending community meetings on behalf of Darkinjung to hear concerns, provide information on community engagement, and advocate for participationAttending programs and events relevant to better understanding the community's interests and activitiesMaintaining various databases of groups of stakeholdersAs a Land Council, we serve our community and act in their best interests. You will work closely with our community, and find out what is important to all of our members, as well as understanding and collaborating closely with our board of directors and staff. You will also play a pivotal role at the heart of our efforts to source funding and facilitate our grant applications program, ensuring that our projects and initiatives are well-supported and aligned with our strategic goals.As a key community member engagement role, you'll be responsible for delivering programs that resonate deeply with our community, all while working in line with our Community Land and Business Plan. Engaging with stakeholders is a critical component of this role, enabling the development of strong, mutually beneficial relationships that support our broader community development goals.DLALC is deeply committed to diversity, equity, and inclusion in all aspects of our work and community. We recognise the unique position, cultures, and histories of Indigenous peoples and are dedicated to fostering an environment that is respectful, supportive, and inclusive. Indigenous applicants are strongly encouraged to apply, as we believe that a diverse workforce is critical to our mission of serving our community and enriching our collective understanding and respect for the land and its cultural significance. The Central CoastThe Central Coast of New South Wales is a vibrant and sustainable region, and just an hour and a half from Sydney. Known for its natural beauty, including 40+ beaches, waterways, and lush wilderness, when you're in Wyong, you'll never be more than 10 minutes from a beach!You'll also be close to attractions like Yarramalong Valley, The Watagans state forests, and Norah Head Lighthouse. As well as stunning natural locations including Tuggerah Lake, featuring a scenic cycleway. The Central Coast boasts a nationally awarded gourmet food scene, diverse art trails, creative communities, and immersive cultural experiences.About YouTo qualify, you will need a demonstrated understanding of the challenges and experiences of Aboriginal people and a broad knowledge of the range of services available to Aboriginal people on the Central Coast of NSW. Extensive experience in community engagement, client management, or a similar field will also be essential. Additionally, you must hold or have the ability to obtain a current working with children check, a National Police Check and a current driver’s licence.Moreover, the following skills and background will be highly valued:Exceptional ability to engage and communicate with diverse groups of people, tailoring communication to suit a specific target group or age rangeAbility to organise and implement community engagement activities within all allocated budgetsHighly developed verbal and written communication skillsAdvanced computer skills including MS Office applicationsEnsure cultural sensitivity and awareness across all activitiesPrevious supervisory experience in a similar role is essentialExcellent organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlinesAs our ideal candidate, you will possess the following soft skills that will make you succeed in this role: professionalism, confidentiality, discretion, and a positive attitude. You are self-motivated, demonstrate initiative, and have the ability to think creatively and develop innovative solutions to complex problems. These traits, along with your flexibility to travel and work after hours (including weekends and evenings), will make you a perfect culture fit.This role is particularly suited to individuals with experience in community development, a health background or who have worked within Indigenous community roles.This is an impactful leadership opportunity for someone who is passionate about making a real difference in the community and driving meaningful engagement. We are looking for a candidate who is ready to lead with innovation, foster significant community engagement, and contribute to the continuous growth and success of our organisation.Candidates from Indigenous backgrounds are strongly encouraged to apply.Salary & BenefitsWhen you join Darkinjung LALC, you will receive a generous salary package circa $130,000 - 150,000 plus super and great benefits.Benefits include:Salary sacrificing up to $15,900Work vehicle and phone providedFlexible working arrangements are availableGreat team cultureWe're looking for a dynamic, experienced leader who is ready to drive innovation, foster community engagement, and ensure our initiatives resonate deeply within our community. If you're passionate about community development, possess the required skills and experience, and are eager to lead a team towards achieving collective goals, we want to hear from you.Ready to Apply?Join us in making a difference. Apply now to be our next People & Community Executive Manager and help us continue our journey towards a brighter future for the Darkinjung community and beyond.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. MANAGER TRIAGE: A Triage Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) who provide first level voice support to our customers along with managing associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organisational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organisation to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad Work Hours: We are a 24x7 Support Hub, the candidate hence needs to be ready to work in any shift available and be ready to change shifts based on business requirements from time to time. Skills and Experience Masters Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Overall work-experience of 12+ years, Strong people management expertise of at least 4 - 5+ years in technical support management roles. Skills Desired: MBA (or equivalent work experience) and / or Industry certifications like PMP, PRINCE2, ITIL, Six Sigma etc Functional or technical salesforce.com application knowledge Experience in managing global customers Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirement including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/20/2024 03:13 PM

As the Project Manager - Lifts 12/month FTC, you will play a crucial role in managing and administering new and existing contracts in accordance with the client's installation process. Your responsibilities will include:Setting objectives and priorities, assigning and reviewing tasks, assessing performance and staffing requirements, and maintaining the resource plan.Cultivating a high-performance team by recruiting, developing, and motivating field labor, establishing appropriate performance standards, and providing coaching.Ensuring that Installation teams adhere to approved site programs, attend site meetings, and exercise line authority over all allocated installation field labor.Establishing and nurturing strong relationships with customers, government inspectors, consultants, and internal teams to comprehend business challenges and recommend innovative integrated business solutions.Ensuring completion and submission of reports, contract records, site diaries, accident reports, time sheets, and manpower charts as per policies/procedures and state requirements.Proactively identifying project risks and deliverable issues and participating in monthly project reviews with the branch and head office.The ideal Project Manager - Lifts 12/month FTC meets the following requirements:A tertiary qualification in Building or Engineering is preferred, and/or an Electrical or Mechanical Trade Certificate.Minimum 5 years of experience in managing Lift installations.Strong engagement skills with various stakeholders within Sales, New Equipment, Contract Management, Builders, Consultants, and other project stakeholders.Excellent written and verbal communication abilities.Effective planning and organizational capabilities.Self-motivation, with the ability to work safely and efficiently in a dynamic environment.Capability to work independently and collaboratively in a team with minimal supervision.Dedication to excellence, innovation, and professional ethics.

Strategic Planning:Develop construction strategies and plans in alignment with project objectives and client requirementsDefine project scope, schedules, budgets, and resource requirementsEstablish construction methodologies and standards to ensure quality and efficiencyProject Management:Lead and oversee all phases of the construction process from pre-construction to project closeoutCoordinate with project managers, PMCs and subcontractors to ensure smooth project executionMonitor project progress, budgets, and schedules, and implement corrective actions as necessaryEnsure compliance with building codes, regulations, safety standards, and quality control measuresStakeholder Coordination:Serve as the primary point of contact for clients and key stakeholders regarding construction-related mattersFacilitate regular meetings and communication channels to ensure alignment and address concernsManage expectations and provide regular project updates to stakeholdersQuality Assurance and Control:Establish quality assurance processes and standards for construction activitiesBachelor's degree in Construction Management, Civil Engineering or related field (Master's degree preferred)Extensive experience in construction management, with a focus on commercial office projectsProven track record of successfully delivering large-scale construction projects on time and within budgetStrong leadership, communication, and interpersonal skillsAbility to manage multiple projects simultaneously and prioritize tasks effectively.Knowledge of building codes, regulations, safety standards, and quality control measures.Professional certifications (e.g., PMP, CCM) are desirable.Experience with sustainable building practices and LEED certification is a plus

Digital Performance Manager (DPM)About UsPais Digital is one of Australia’s most dynamic digital performance marketing and technology agencies, with a reputable history of success providing end-to-end data-driven digital strategy and execution across some of Australia’s renowned brands. The company has grown considerably over the past few years and works with clients both locally and internationally.At Pais Digital, we place a significant focus on culture, innovation and growth. We want our staff to enjoy our work environment and offer a clear progressive path, social calendar, and work/ life balance.The Pais Digital family is a fun, friendly, and easy-going savvy professionals. We’re looking for someone to compliment our dynamic team, seek out solutions when challenges arise, take constructive feedback well and add to our environment with attention to detail and a great sense of humour.You will join a best-in-class and fast-paced environment in the Sydney office, with the role reporting to the Head of Performance and will work closely with the broader digital and technical teams and client stakeholders to ensure the successful delivery of end-to-end digital strategy and execution for our clients.What are we looking for?• To become part of a passionate and highly technical digital performance team based in Sydney.• Have experience building and executing direct response campaigns whilst also having the ability to communicate performance outcomes and articulate business concepts.• A client facing digital marketing or direct response marketing and strategy background would be ideal, but also the ability to understand business goals and technical constraints.• You’ll be confident and have experience implementing digital marketing campaigns across social media, paid search, and display channels.• Track record of delivering continuous improvement through execution and being able to identify opportunities, but also management of digital marketing roadmaps and testing.• Team player who can work closely with cross functional teams collaboratively to deliver multi-channel strategy and outcomes.Responsibilities• Work closely with the Digital Performance Team with the day-to-day campaign strategy and management across our tier 1 client portfolio, providing great experience working with large ASX listed companies.• Implement digital marketing strategy across social media, paid search and display channels.• You will be comfortable analysing large data sets and have the ability to interpret this data into actionable insights.• You’ll be responsible for and take ownership of client servicing and campaign analysis to be able to provide user insights to improve campaign performance.• Coordinate with performance team to better understand client performance data and commercial growth opportunities.• Manage your own workflow and responses to ensure agreed deadlines are met, and we are aligning with specific service level agreements.• Coordinate and lead clients WIPS and quarterly business reviews to ensure campaign objective alignment and demonstrate commercial growth opportunities.• Manage and maintain client social content schedules, whilst working collaboratively with the wider digital team to identify new opportunities.• Develop yourself to be an expert in core digital technologies by gaining specialist accreditation, as well as developing a sound understanding of these digital technologies, tracking and technical troubleshooting across platforms.• Develop strong relationships with all stakeholders including clients and platform partners.• Contribute new content/ or creative ideas for digital campaigns and assist in the development and execution of A/B and multivariant testing initiatives.• Candidates must be flexible and a fast learner, whilst also be able to adapt as the roles requires and as the digital industry continues to change.• You’ll be responsible to stay at the forefront and knowledgeable of industry updates and best practises, and relaying knowledge to all relevant stakeholders.• Understand and work with stakeholders to balance priorities of the business with overall digital strategy.• Dedicated and demonstrate flexibility and agility to balance multiple projects, navigate through ambiguity and complexity to provide a clear path for opportunities that would benefit our customers• Results oriented, taking the initiative and ownership and makes things happen on time and with attention to detail• Strong interpersonal skills in order to establish quick rapport and build partnership relationships and work effectively with key stakeholders• You will have a real passion for delivering real commercial outcomes for clients• Preference for candidates with experience working in a fast-paced environment have attention to detail.Knowledge• Bachelor’s degree in either Business, Marketing, Communications, Commerce• Minimum 4 years post-degree experience in a related digital role at either a marketing agency or client-side marketing team• Experience developing and managing campaigns within Facebook, Instagram, TikTok, Pinterest, YouTube, LinkedIn, Google, and Microsoft advertising platforms.• Motivated self-start and able to deliver positive outcomes• A strong understanding of digital marketing channels and the industry’s technology landscape.• Ability to analyse data and deliver valuable insights• A high attention to detail with good organisational and project management skills• Strong written and oral communication skills• A self-starter who is not afraid of ambitious goals and targets• Proficient in MS Office, with particular emphasis on Excel, PowerPoint & Word.• Able to work independently and autonomously on projects as and when required• To be a team player, with a can-do attitude and the ability to collaborate with entire team• Experience in Adobe Creative Suite (Photoshop, InDesign, Illustrator) is desirable, but not essentialWhat can you expect from Pais Digital?• Pais Digital is a company that believes in work/life harmony and flexibility. We make sure we resource appropriately for the work we have, so you can enjoy life and experience fulfilment at work• Working with a passionate, highly technical, and agile team that is solely focused on driving real commercial outcomes for their clients.• We limit the number of clients you work with, giving you the headspace and support to increase profitable growth across your project portfolio and improve the bottom line of the organisations you work across• Join Australia’s most dynamic digital performance marketing and technology agency• Best-in-class learning and development support from day one• Regular team building and social events• An industry-competitive salary and benefits package, including company bonus.• Located in Bondi JunctionPais Digital is proud to be a diverse workplace. We are committed to diversity, inclusion and providing equal opportunities at all stages of the recruitment process.If this role sounds like you and you would like to know more, please apply today for a confidential discussion.Please note - only applicants with the right to live and work in Australia unrestricted should apply.

Own and deliver the product roadmapManaging the product life cycle to ensure the category continues to offer the best value to our customers, our business, and drives year on year growth. This includes:o Pricingo Product simplificationo Innovation/Modification pipeline and project deliveryo Channel growth initiativeso Support and training to sellers and userso Embedded VP across category offerDevelopment and execution of category plans, and input into the Long-Range Plan and Annual PlanThe role reports to the relevant Portfolio Manager for your product categoriesDevelopment of robust business cases to support progression through the Stage Gate processActively follow through on market insights to drive new product development/innovation in the categoryDevelop and maintain an effective communications strategy to key internal and external stakeholdersIndustrial or Automotive marketing experience considered favourably, as is local manufacturing experienceWorking in the retail environment can be consideredProduct Management experience with manufactured products, including execution of product lifecycle fundamentals, including 5P'sGood Commercial acumen, should have experience in pricing , market sizing and have a passion for automotivesStrong sense of initiative, with the ability to prioritise work flows with the ability to be flexible and adaptable in a changing environment

Manager DevOps, Perth - Australia Rio Tinto is building a world-class Digital Products team. We're building a collaborative DevOps chapter within IS&T to define best practices and drive a cultural shift towards efficient software delivery. This initiative will bridge the gap between teams and the business, aligning workflows to support product portfolio growth and IT success. About the roleWe are seeking a highly experienced technical leader for our DevOps Manager role. Our DevOps Manager will be responsible for managing the DevOps team within the Digital Products function and integrating our practices with other IST departments. You will collaborate closely with Product Teams to ensure the delivery of high-quality products and platforms to Rio Tinto.As our preferred applicant you will provide expert advice on application security, licensing, upgrades, backups and disaster recovery requirements. You will ensure that all support requests are handled in accordance with established standards and procedures.Our DevOps leader crafts effective solutions across projects and clarifies needs and requirements for new / enhanced systems, products and services.You will have demonstrable exposure in assessing practicality of potential approaches and establish decision criteria. Estimate costs and document the conclusions reached to contribute to sales proposals.The DevOps Manager will be responsible for ensuring that the DevOps team follows best practices, utilises appropriate tools and provide accurate responses to support requests. Your scope will include system deployment, modifications, enhancements, data manipulation, reconfiguration, operating procedure changes, user or operations staff training, additional documentation production, escalation to systems development staff or software suppliers.Safeguard documentation in compliance with the required standards, methods and procedures.As the Manager of the DevOps team, you will provide coaching and mentorship to the team, establishing a defined structure for career and learning paths within the DevOps practice.This role requires excellent communication skills to build relationships with key stakeholders both within projects and across the company. The DevOps Manager must be adept at understanding and providing solutions to complex problems with a focus on fulfilling business needs. They will encounter a variety of challenges, ranging from technical solutions and design to improving end-to-end service delivery.About you If you meet some of these requirements, but not all, we encourage you to submit your application. Strategic thinking to align DevOps practices with business goals and objectives.Proven experience working as DevOps engineer and leading DevOps teams.Strong decision-making skills, with the ability to prioritise tasks and allocate resources effectively, based on business needs.Team-orientated attitude and the ability to work well with others to achieve a common goal.Awareness of critical concepts in DevOps and Agile principles, best practice and demonstrated ability and openness to working in an agile environment as part of a scrum team.Experience in implementing and promoting best practices, automation and tooling to enhance development and deployment processes.Commitment to continuous learning and staying updated with emerging technologies and industry trends.Demonstrated training and/or applied experience as coach and/or mentor.Bachelor's degree level or holds a relevant professional qualification, I.e. Bachelor of IT, Computer Science, Software Engineering etc.In-depth knowledge of DevOps principles, practices, and methodologies.The ability to take the initiative and drive for results.Poses strong troubleshooting capabilities and capable problem-solving skills and attitude.Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.Experience in defining career paths and learning paths for team members. Certification in any of the below listed tools and technologies: Tools: Azure DevOps, Ansible, Terraform, Bicep, PuppetTechnologies: Microsoft Azure, AWS, LinuxAutomation Engines: PowerShell, BashProcess: ITIL, ITSM Knowledge of and experience using: Cloud: Microsoft Azure, AWSIaC: Azure Bicep, Azure ARM, Terraform, AWS CloudFormationConfiguration management: Puppet, Ansible, PowerShell DSCOS: Windows, LinuxContainer orchestration: Docker, Kubernetes, VMWare Tanzu, Rancher Scripting: bash, PowerShell, python, rubySCM: Azure Repos, GitHub, BitbucketWeb and application servers: IIS, NGINX, Apache HTTPD, Apache TomcatDatabases: MSSQL, MySQL, PostgreSQL, Oracle CI/CD tools: Azure DevOps, GitHub Actions, TeamCity, JiraMonitoring, telemetry, logging: Dynatrace, AppInsights, Nagios, SolarWinds, SplunkService and Support: ServiceNow, Jira, Azure DevOps Desirable Experience with APM tooling (Dynatrace, AppInsights)Knowledge regarding OWASP SAMMExperience with code and binary security vulnerability tooling (Snyk, Azure Defender, NeuVector,)What we offerWe offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you, including requests for part time hours.Be recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.An excellent base salary reflective of your skills and experience with annual incentive program.Comprehensive medical benefits including subsidised private health insurance for employees and immediate family.Attractive share ownership plan.Extensive salary sacrifice & salary packaging options.Career development & education assistance to further your technical or leadership ambitions.Exclusive employee discounts (banking, accommodation, cars, retail and more).Domestic relocation if required.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.Come and join us in this exciting journey as a member of the leadership team, where you be integral in establishing and executing on our strategy, building our team, implementing best practices and technology to meet our plans for scaling and value delivery.Please note, in order to be successfully considered for this role you must complete all pre-screening questions.Salary: . Date posted: 03/27/2024 07:12 AM

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role.• 15+ years' experience in Sales preferably with switchgear background of minimum 5 years and 5+ years in people management role. • To enhance market share for SI EP products (Low Voltage Switchgear in Industry norms) in assigned territories from various customer segments e.g. End user, OEMs, LV Panel Manufacturers, Retail & Building. • Responsible to achieve defined annual business KPIs (Order Income, Revenue, Price improvement etc)• Business segment wise, Group wise annual sales planning and carry out various product promotional activities and implementation of sales strategies in coordination with business unit. To prepare action plan and to monitor outcome along with team on a monthly / quarterly basis. • Identifying opportunities / growth areas of the region, monitoring and extending timely support to team to generate revenue.• Sales systematic & reporting in CRM tool - Regular review of business progression at office / group level, Opportunity pipeline, product & customer wise business development. • Should have an experience of handling partner network. Finalize annual their annual business plan, monitor and extend support to meet business objectives set for partners• Regular visits to important customers and ensure customer satisfaction managing successful business relationship.• Understand market trends, monitor competitor activities, and work out plans to counter/ increase business in coordination with business unit.OFFER. HOW ABOUT YOU? We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about department at: http://www.siemens.co.in/about-us/siemens-financial-services-equipment-financing.htm and about Siemens at: www.siemens.com/careersSalary: . Date posted: 03/26/2024 08:49 PM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Corporate Rooms TrainingAs our brand expands, the need to strengthen structural foundations and guidance across all sectors becomes increasingly critical. Rising turnover rates, a lack of institutional knowledge, inconsistent systems, and upcoming property openings underscore the importance of a skilled, Manager, Corporate Rooms Training.This role is pivotal in establishing solid foundations within the division, bridging critical technical gaps, and delivering hands-on functional training across various aspects of the Rooms Division. The Manager, Corporate Rooms Training must possess comprehensive knowledge and experience in Housekeeping and Front Office operations. This position will play a vital role in ensuring our teams are equipped to provide exceptional guest experiences while maximizing operational efficiencies.Reporting directly to the Senior Director Operations, Rooms, this individual will collaborate closely with the Manager, Corporate Rooms Operations as well as Senior Directors of Housekeeping, Rooms Leads and Regional Rooms Councils. The Manager, Corporate Rooms Training will work with Learning & Development personnel to spearhead tailored training programs for our global Rooms Teams, covering Front Office, Core/PBX, Guest Services, Kids for All Seasons, Concierge, Guest Experience, Housekeeping, and Laundry.The ability to provide hands-on training and support at both operating properties and during openings is crucial.What You'll Be Doing: Collaborate with Manager, Corporate Rooms Operations and Senior Director of Rooms to understand the training needs and tools required at the properties globally within the Rooms Division.Design and deliver hands-on functional training across all Rooms Division areas in collaboration with Global Learning and Development.Dedicated functional training role creates custom functional training content & programming over and above brand-wide content, including functional onboarding, training and change management for function-specific implementations, and functional skill-based training.Provide specialized training in housekeeping and laundry to address critical skill gaps and operational challenges.Conduct training sessions on Rooms Division systems to ensure staff proficiency.Partner with Senior Directors of Housekeeping and Rooms Leads to identify training needs and enhance operational effectiveness.Travel to properties for on-site training, pre-openings, openings, regional conferences, and vendor collaboration.Coordinate with Global Learning and cross-functional teams to align training initiatives with organizational objectives.Evaluate training programs continuously and implement improvements as needed.Ability to create, modify and revise policies and procedures within the Rooms Division areas in support of training.What You Bring: Bachelor's degree in education or equivalent field/experience.5+ years of Rooms Division experience in the global hospitality industry, with a focus on housekeeping operations.5+ years of experience designing, delivering, and implementing technical training. Hospitality/service industry experience preferred.Proven track record in developing and delivering hands-on technical training programs preferably in both digital and tactical formats.Has previously assisted with mass trainings and project rollouts.Has some working knowledge of hospitality and service.Excellent communication and presentation skills, with the ability to effectively explain complex concepts to diverse audiences.Proficiency in Microsoft Office 365 (Teams, OneDrive, SharePoint, Word, PowerPoint, Excel)Knowledge of e-learning platforms and other digital training tools.Knowledge of CX Platforms (Medallia)Quality Assurance Partners (LQA, Forbes, Coyle)Willingness to learn and stay updated on emerging trends and innovations in training methodology.Strong understanding of Rooms Division systems and processes.Ability to collaborate effectively across departments and regions.Strong decision-making skillsPromotes and integrates continuous learning initiatives.Promotes strong team relationships and trust.Develops training standards for effective & timely delivery.Encourages sharing of innovative ideas inside and outside the organization.Willingness to travel extensively and work flexible hours.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Commercial Program DeliveryThis role is a key contributor to the Commercial Transformation team with a focus on the planning, oversight, and successful delivery of the Commercial program portfolio to help us deliver on our strategic plan and achieve our metrics, with the following 2 focuses:Portfolio Management - Supports ongoing prioritization, tracking and reporting of our strategic project portfolio; helping translate our key objectives into actionable project initiatives with clear timelines, ownership, and definitions of success with a keen eye for optimization opportunities to maximize value delivery.Program Execution & Oversight - Plays an active role to partner with business stakeholders, and in some cases, lead the development and oversight of key program delivery plans and associated program teams to operationalize our strategy drive program success.The Manager, Commercial Program Delivery is a driven contributor with balanced experience in project management, planning, data analysis, and reporting.The incumbent has experience collaborating across a diverse group of stakeholders; connecting workstreams and supporting a mandate to enable our teams to deliver results. The incumbent has advanced skills in creating systems and processes to gather and deliver updates in meaningful and logical ways; with strong verbal and written presentation skills. What You'll Be Doing: Portfolio ManagementKey contributor in development and documentation of annual and quarterly program and initiative plans/priorities; prioritized against our strategy.Works closely with project/initiative owners to gather and document progress updates, highlighting and tracking delivery barriers and supporting ongoing prioritization and trade-off discussions in line with business priorities.Leads monthly portfolio performance analysis and reporting with Commercial leadership team, maintaining a finger on the pulse of the overall portfolio health.Assesses and supports prioritization and management of different project dimensions, including resourcing/capacity, funding, risks & issues, and contracts/vendors.Guides informed decision making and provides support/recommendations to mitigate risks and overcome delivery challenges.Identify and lead opportunities to deliver gains in productivity and impact by making time, information, and decision processes more effective.Collaborates with Manager, Commercial Performance to tie program and initiatives objectives to desired performance outcomes.Coordinates with teams across Four Seasons to understand, identify and manage dependencies (including Operations, Technology, Legal, Finance, etc.)Coordinates key presentations working across the team to develop cohesive materials - including Townhalls, Quarterly Business Reviews, Annual Property Guidance, Ownership/Board documents, Offsites, etc.Program Execution & OversightMaintains strong ties to key strategic programs and associated initiatives, playing in a lead role in ideating/operationalizing governance structure and project delivery framework.For key cross-functional strategic programs, takes a leadership role to organize and drive teams to showcase best-in-class program delivery from program structure ideation to program execution.Engages with various stakeholders, including executives, project managers, team members, properties, and partners, to ensure a clear understanding of the program direction and progress.Highlights success and opportunities in a balanced manner with a continuous-improvement mindset.Plays an active role in supporting overall change management and team engagement activities as required, role-modelling excellence. What You Bring: 5+ years progressive experience in analytics, strategy, planning, and change management / transformation work.Post-secondary degree in related field or equivalent.Experience within travel and hospitality an asset.Experience managing diverse profile of people, processes, and budgets.Experience supporting delivery of strategic priorities and initiatives.Excellent time management skills.Advanced skills in program/project management disciplines; including experience with project management software (i.e., monday.com).Understanding of travel and hospitality industry.Advanced skills in Microsoft Office, including PowerPoint, Excel.Strategic portfolio management.Data-driven and analytical mindset.Resource and budget management skills. Who You Are: Strong communicator with ability to understand and communicate complex ideas.Critical thinker with ability proven ability to problem solve.Possesses maturity, humility, and situational sensitivity; able to manage conflict constructively.Works effectively in situations where information in ambiguous and adapts approaches as required.Exhibits organizational and political intelligence with a one-team mentality.Ability to handle competing priorities and re-prioritize as required.Highly developed interpersonal skills with ability to effectively engage and influence leaders and team members across the organization.Possesses a continuous improvement mindset and takes personal responsibility and ownership as a self-starter.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/01/2024 09:53 AM

Permanent part-time opportunity | 20 hours per week | $117K FTE + superCentrally located in the Adelaide CBDJoin a small team dedicated to making a difference within our local community!About the CompanyNestled within the walls of a stunning heritage-listed building in Adelaide's CBD, our client is a community-focused and inclusive organisation committed to uplifting and supporting the wider community as well as those facing disadvantage. Guided by shared values of inclusivity, respect, and compassion, they strive to build stronger, more equitable communities through collaboration and advocacy. Join a close-knit team dedicated to fostering harmony and understanding and creating a better future for all.About the RoleAs the Administration and Financial Manager, you will oversee efficient administration, financial management, and strategic planning. Your responsibilities include supervising staff, managing volunteers, and fostering relationships with stakeholders. Your role will involve preparing and reporting financials, maintaining building facilities, and contributing to the development of operational strategic plans aligned with the organisations mission and values. DutiesManage office operations and staff, fostering teamworkBudget preparation and management in compliance with accounting standardsAnalyse and develop Business Cases for new initiativesCreate and manage operational, governance, and risk management policiesPrepare and complete BAS, financial reporting and reconciliations for multiple entitiesManage the asset register, governance and operational proceduresPayroll administrationEnd of month process and reportingGrant application, management and reportingSkills & ExperienceRecent success in a finance or business management roleTertiary qualifications in finance, business management or related disciplines, preferably CPAKnowledge of accounting processes, systems, and statutory compliance Proficient in MS Office and accounting software, MYOB beneficialResilience, flexibility, and effective communication techniquesNot-for-profit or human services sector experience beneficialCulture & BenefitsJoin a small team to make a big impact in people’s lives and give back to the community!An opportunity to manage business strategies in a part-time role to enjoy real work-life balanceCentral office location with flexibility in working hoursHow to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Kathy Lyrtzis quoting reference number JO-2403-9181. Telephone enquiries are welcome on (08) 8100 8804.

The FP&A Manager will be responsible for the following:Take complete control over the budgeting and forecasting process as well as 5-year planBusiness partner with senior executives and department heads Improve team ways of working by introducing innovative analysis, systems efficiencies, improving processes and providing constructive challenge to all areasDeliver insightful analysis and commercial recommendations including ownership of the monthly performance pack, and input into the reporting cycleWork with Finance Director and the wider finance team to ensure consistent rhythm in place for weekly, monthly, quarterly and yearly deliverablesAssessment of risks and opportunities against financial targets and provide recommendations for mitigating actionsProcess improvement initatives as well as assist with the upgrade of a new systemProvide leadership in financial control with management of month end close, posting of relevant month end journals and coordination with shared services team on balance sheet reviewsWork closely with colleagues to identify key performance issues and propose solutionsWorking capital analysis and the management of associated improvement initiativesManaging costs against budget/targets and assisting key stakeholders to monitor budgets/targets at all levelsCA/CPA QualifiedExperience in a similar role in a services of FS or professional services based organisationPrevious managerial experienceStrong excel skills Strong communication and presentation skillsImmediately Available/Available at short notice

As a Credit Support Manager I, you will directly manage a group of Specialists and/or Analysts who are responsible for 1) Engaging with our customers to offer options that provide appropriate solutions and/or 2) Processing the work associated with this function. You will use your knowledge, experience, and relationship-building skills to enhance the performance of the department, the line of business through active participation on specific projects, and as part of the Site Leadership Team.As a Credit Support Manager at JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.Job responsibilities Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business. Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary. Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards. Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation. Required qualifications, capabilities, and skills Minimum 3 years of experience in customer service or in the function being managed Verbal and written communication skills Influencing skills Change management skills Prioritization skills Data analysis skills High School diploma/GED required Preferred qualifications, capabilities, and skills Previous financial industry experience People management experience 2 years of experience in a call center environment, for call center roles If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll... Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more Provide opportunities for professional growth and advancement Provide a work environment of high-energy employees that are trained, coached, focused, and driven Provide paid classroom and on the job training, including industry leading benefits that start on day one Respect and value diversity, integrity, and teamwork Work scheduleWork schedules will vary. Candidates must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/01/2024 10:24 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM