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Assistant Manager - Casino VIP Restaurants (Full Time)
SkyCity, Auckland
A bit about SkyCkitySkyCity Auckland is New Zealand's centre of entertainment. With our casino venue, we believe our valued customers deserve the very best and with our luxurious VIP gaming facilities and expert team, our aim is to make every trip to SkyCity Casino Auckland an experience to remember.A bit about our VIP Gaming DepartmentWe have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world!About the roleOur VIP Gaming department is looking for an experienced Assistant Manager to join them in these senior management role.  As the Assistant Manager, you'll play an integral part in ensuring the delivery of consistent exceptional service and fostering a highly motivated team of professionals. This role is looking after our Table Games customers however flexibility to work across over areas in VIP Gaming is required.About youTo be successful, you'll have a minimum of 5 years experience in the F&B industry ideally within a casino restaurant environment with at least 2 years working at a supervisory/management level.  You'll be customer service and solutions focused, hold a current General Managers license and be confident with the Microsoft Office suite of products.  You'll also be a strong communicator in the English language and if you're able to speak a second language, that would be highly advantageous. As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key. Due to legal requirements, you must be over the age of 20 to be considered for the role.What's in it for you?Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including discounted staff car parking, discounts at a range of SkyCity outlets, and a heavily subsidised staff dining facility as well as fantastic career opportunities through NZ largest entertainment provider.If this sounds like the perfect step for you to start a winning career at SkyCity, please apply online today.At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.              
Assistant(e) responsable de lєhébergement (entretien ménager/buanderie) / Assistant Rooms Operations Manager (housekeeping/laundry)
Four Seasons Hotels and Resorts, Montreal, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city. Assistant(e) responsable de l'hébergement (entretien ménager/buanderie) Division: HébergementDépartement: Entretien ménagerSe rapporte à: Directeur(rice) de l'Entretien Ménager *En raison des lois locales, nous accordons la priorité aux candidats qui ont la permission de travailler au Canada. Il est essentiel de maîtriser l'anglais et le français, tant à l'oral qu'à l'écrit. L'hôtel Four Seasons Montréal est à la recherche d'une personne qui partage notre passion pour l'excellence et qui cherche à créer une expérience mémorable pour nos employés et nos clients. Nous recherchons une personne qui possède une solide éthique de travail, un haut niveau d'intégrité, un souci de la qualité, une sensibilité culturelle et un sens du service à la clientèle. Résumé du poste Le responsable de l'entretien ménager a pour mission de produire un service d'entretien ménager de haute qualité afin d'offrir aux clients une expérience sans faille. Le responsable de l'entretien ménager gère le personnel et contrôle les activités quotidiennes du service d'entretien ménager et de blanchisserie, garantissant ainsi que les chambres des clients, les zones publiques et les zones réservées aux employés répondent aux normes de propreté les plus élevées. Principales responsabilités Tenir des dossiers précis sur l'ensemble du personnel d'entretien ménager et de blanchisserie, ainsi que des registres de paie à jour en soumettant des feuilles de transmission au service des salaires chaque semaine;Établir et maintenir des registres d'inventaire précis sur les fournitures de chambre et de nettoyage, l'équipement, le linge et les uniformes. Superviser l'inventaire trimestriel du linge;S'assurer que tous les employés entretiennent et prennent soin de leur équipement. S'assurer que tout problème d'entretien de l'équipement de blanchisserie est résolu en temps voulu;Assurer une productivité maximale dans le traitement du linge de l'hôtel, des uniformes, du linge des clients et du nettoyage à sec;Veiller à ce que des registres quotidiens appropriés soient tenus sur la productivité des machines à laver et des plieuses;Rester constamment attentif aux possibilités d'améliorer l'efficacité et les processus;Programmer et conduire des réunions mensuelles du personnel pour maintenir une bonne communication et un moral élevé au sein du département;Participer à l'établissement de bons programmes de nettoyage et d'entretien préventif pour assurer l'apparence et la durée de vie de tous les meubles, installations et équipements;Établir un programme de nettoyage en maintenant des normes de qualité supérieure en matière de formation, de rendement, de procédures et de productivité pour toutes les aires publiques;Travailler avec tous les services pour répondre à leurs besoins en matière d'entretien ménager;Inspecter quotidiennement tous les secteurs de responsabilité, en maintenant les normes de qualité les plus élevées. Cela comprend les zones publiques, les chambres des clients, les zones d'entreposage, les uniformes, la buanderie, les clients et les zones de linge;Travailler avec l'ensemble du personnel de l'entretien ménager et de la blanchisserie pour maintenir la qualité de tous les secteurs afin de garantir la plus grande satisfaction des clients et de respecter les normes et les politiques de l'entreprise Four Seasons;Procéder à des évaluations de performance conformément aux politiques de l'hôtel et faire des recommandations à la direction concernant l'entretien ménager et la blanchisserie;Participer aux quarts de travail du Lobby Lizard;Effectuer d'autres tâches ou projets assignés par la direction. Qualifications et compétences souhaitées Un opérateur solide, versé dans le domaine de l'entretien ménager, avec le souci du détail et une approche innovante des principes de fonctionnement;Une approche authentique et mature de l'engagement des clients pour soutenir la mise en œuvre des normes de service uniques de l'hôtel;Un leader inspirant qui développe ses subordonnés immédiats par une communication et une orientation efficaces;Capacité à intervenir, prendre des initiatives, identifier les risques et gérer positivement les conflits potentiels;Présentation professionnelle et fortes compétences interpersonnelles;Maîtrise de la lecture, de l'écriture et de l'expression orale en français et en anglais;Compétences et connaissances informatiques pratiques, y compris, mais pas exclusivement, HotSOS/REX, Excel, Word, PowerPoint, Internet et Opera;Un diplôme en gestion hôtelière ou dans un domaine d'études connexe est souhaité;Doit avoir 3 à 5 ans d'expérience en tant que responsable de l'entretien ménager, de préférence dans un hôtel de luxe. Avantages pour vous Couverture maladie complémentaire (soins dentaires, vision, assurance-vie,RMT, médicaments sur ordonnance, etc.) après la périodeprobatoire;Réductions au restaurant MARCUS et à notre spa 5étoiles;Journées et événements de reconnaissance du thème des employés - Employé du mois; célébrations des années de service, événements d'anniversaire, etc.;Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440);Plan de retraite aveccontribution del'employeur;Congés payés, jours de vacances et 2 jours fériés flottants supplémentaires paran;Excellent programme de formation et dedéveloppement;Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité);Et plus! La liste des tâches précisées ci-dessus n'est pas exhaustive, votre fonction supposera une adaptation constante à des situations de forte activité et de gestion spécifique de relations clients. *Notre organisation est un employeur sensibilisé envers l'équité professionnelle et qui s'engage à recruter une main-d'œuvre diversifiée et à maintenir une culture inclusive. L'usage du masculin n'est utilisé qu'aux fins d'alléger le texte. Nous ne discriminons pas en fonction du genre, de l'appartenance ethnique, de la religion, de l'orientation sexuelle, de l'âge, du handicap ou de toute autre base protégée par les lois provinciales ou fédérales.--------------- ------------------------------------------------------------------------- Assistant Rooms Operations Manager (housekeeping/laundry) Division: RoomsDepartment: HousekeepingReports to: Director of Housekeeping *Due to local laws, we prioritize applicants who have permission to work in Canada, and it is essential in both English and French, both orally and in writing. The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service. Job Summary Dedicated to producing a high-quality housekeeping product to have a seamless guest experience. The Housekeeping manager manages the staff and controls the daily activities of the Housekeeping and Laundry Department, thus ensuring that the guest rooms, public areas and employee areas meet the highest standards of cleanliness. Core responsibilities Maintain accurate records on all housekeeping and Laundry staff and up to date payroll records, submitting transmittal sheets to the payroll department weekly;Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms. Oversee Quarterly Linen Inventory;Ensure all staff maintains and care for their equipment. Ensure any maintenance issues with Laundry equipment is addressed in a timely manner;Ensure maximum productivity in processing of hotel terry, uniforms, guest laundry and dry cleaning;Ensure proper daily records are kept on Laundry machine and folding productivity;Constantly stay vigilant to opportunities to improve efficiencies and process;Schedule and conduct monthly staff meetings to maintain good communication and high morale within the department;Participate in the establishment of good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment;Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas;Work with all departments to meet their needs when it relates to Housekeeping;Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, uniform, laundry, guest and linen areas.Work with all staff in Housekeeping and Laundry in maintaining all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons;Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations regarding housekeeping and Laundry to senior management;Participate in Lobby Lizard shifts;Perform other tasks or projects as assigned by management. Desired qualifications and skills A strong operator, versed in the Housekeeping field with eye for details and an innovative approach to operating principles;A genuine and mature Guest engagement approach to support the delivery of the hotel unique Service standards;An inspiring leader that develops immediate reports through effective communication and guidance;Has the ability to intervene, take initiatives, identify risks and positively manage potential conflicts;Professional presentation and strong interpersonal skills;Reading, writing and oral proficiency in the French and English languages;Working computer skills and knowledge including but not limited to HotSOS/REX, Excel, Word, PowerPoint, Internet and Opera;A degree in hotel management or related field of study is desired;Must have 3 to 5 years of Housekeeping leadership experience, preferably in a luxury hotel environment. What's in it for you? Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs,etc) after probationary period;Discounts at MARCUS Restaurant and our 5-Star Spa;Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events,etc... ;Complimentary meal per shift in our employee dining room (Café 1440);Retirement plan with employercontribution;Paid time off;vacation days and 2 additional floating holidays per year;Excellent training and development program;Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability).And more! The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations. * Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Salary: . Date posted: 04/02/2024 09:50 AM
Assistant Front Office Manager
Fairmont Hotels and Resorts, Jasper, Any, Canada
Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionAssistant Front Office ManagerProviding engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as an Assistant Front Office Manager, you will lead, train and recognize your team in support of exceptional guest service!What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offering professional, friendly and engaging serviceProviding day to day operational and managerial support for Front Desk, Concierge & Butler, Guest Services, Royal Service, Tours department, and ensure all service standards are followedAssisting the Front Office Manager and Director of Front Office in all aspects of the departmentEnsuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelinesCommunicating through pre-shift logs, emails and departmental meetings, all pertinent information for the respective shifts and areas of operationTraining, inspiring, developing, and recognizing Front Office division colleagues including Front Office and Tours, and Royal Service in the absence of Royal Service Manager and Supervisor Assisting guests regarding hotel facilities in an informative and helpful wayReviewing arrivals, and ensuring that special requests are met, so that service is anticipatoryEnsuring accurate billing is completed upon guest departureActing as a liaison for all departments within the hotelFollowing all safety policies, including emergency procedures and vehicle policiesSupporting Company and Hotel policies and procedures including promoting and participation in Employee Engagement Survey (EES), Fairmont Standards which include LQA, Health and Safety, and Voice of the Guest (VOG) initiativesTaking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviewsEstablishing initial department training as well as ongoing training on new systems, programs and processes in the departmentEnsuring service standards are met with respects to guest satisfaction in Voice of the Guest by ensuring that all guest issues/complaints receive prompt action and follow upEnsuring all necessary crisis and emergency procedures are in place to meet hotel standards and that all agents are fully trained to handle emergency proceduresEnsuring all key control procedures are followedHandling Guest concerns and reacting promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutionsAssist in growing Accor Live Limitless memberships, by consistently enrolling new members, and encouraging colleagues to do soDriving GOP through meeting or exceeding the upgrade and walk in goalsBalancing operational, administrative and Colleague needsFollowing all safety policies Completing other duties as assignedQualificationsYour experience and skills include:Previous leadership experience at a luxury setting an assetExcellent knowledge of Front Office and Hotel procedures requiredGeneral knowledge of key departments, including Housekeeping and Maintenance an assetPrevious Opera PMS experience requiredComputer literacy in Microsoft Windows applications requiredUniversity/College degree in a related discipline an assetAbility to work flexible days and hoursMust possess a professional presentationMust possess strong interpersonal and problem solving abilitiesMust be highly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesMust have a valid Full Canadian Driver's LicenseYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-3Salary: . Date posted: 04/17/2024 06:01 AM
Assistant Manager - Front Office
Marriott International, Kolkata, Any, India
Job Number 24061710Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM
Assistant Manager-MARCOM
Marriott International, Mumbai, Any, India
Job Number 24048284Job Category Sales & MarketingLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR • 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESConducting Daily Marketing Activities that Achieve Department Goals • Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions. • Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy. • Maintains, updates, and manages all web sites. • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings. • Develops brochure and property collateral materials. • Participates in all property imaging work (e.g., signage). • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking. • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports. • Ensures consistent marketing message is communicated in all advertising and collateral efforts. • Manages marketing budget throughout year. • Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning. • Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising. • Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding. • Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Evaluates new marketing opportunities for the property. • Ensures property is represented on all quality internet sites that have the potential of providing business. • Works closely with respective Convention Bureaus and Chambers of Tourism. • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking. • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports. • Develops strategic marketing plan for property, includes group, leisure and local efforts. • Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.Building Successful Relationships that Generate Sales & Marketing Opportunities • Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy. • Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property. • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate. • Works with media buyer to plan and execute advertising. • Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites. • Assists property with materials, tracking/analysis and presentations to owners. • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.Additional Marketing Responsibilities • Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.). • Ensures that property is following all corporate marketing guidelines. • Approves all invoicing through MarrCom office.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 04:27 PM
Assistant Manager - Food & Beverage Controller
Marriott International, Bengaluru, Any, India
Job Number 24047383Job Category Finance & AccountingLocation Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.CORE WORK ACTIVITIESSupporting Strategic Planning and Decision Making • Analyzes financial data and market trends. • Assists in analyzing information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Thinks creatively and practically to develop, execute and implement new business plans • Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making. • Implements a system of appropriate controls to manage business risks.Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the goals and the owner priorities to subordinates in a clear and precise manner. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Holds staff accountable for successful performance.Developing and Maintaining Finance and Accounting Goals • Supports property strategy from a finance and accounting perspective • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures Profits and Losses are documented accurately. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Ensures appropriate corrections are made to audit results if necessary. • Reviews audit issues to ensure accuracy.Managing Projects and Policies • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Generates and providing accurate and timely results in the form of reports, presentations, etc. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Oversees internal, external and regulatory audit processes. • Ensures compliance with Standard Operating Procedures (SOPs). • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).Anticipating and Delivering on the Needs of Key Stakeholders • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Understands the owners' perspective and ROI expectations. • Anticipates and addresses owner needs and involves ownership in key decisions. • Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. • Advises the GM and executive committee on existing and evolving operating/financial issues. • Facilitates critique meetings to review information with management team. • Attends owners meetings in order to provide context and explanation for financial results. • Attends meetings and communicates with the owners, understanding the priorities and strategic focus. • Demonstrates a commitment to meeting the needs of all key stakeholders. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department's orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:56 PM
Assistant Manager - Front Desk
Marriott International, Dehradun, Any, India
Job Number 24047899Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:41 PM
Assistant D&T Manager - Business Intelligence
General Mills, Powai, Mumbai, Any, India
Position Title Assistant D&T Manager - Business Intelligence Function/Group Digital and Technology Location Mumbai Shift Timing 12 PM- 9 PM Role Reports to Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the \"Work with Heart\" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided Link . Purpose of the role The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute as an Assistant Manager. This role will report into Manager, DIV in India and functionally collaborate with the various verticals of General Mills.The Data Insights & Visualization team caters to various reporting, visualization & insights initiatives to support and aid in decision making for various Operating Units and Business functions. The team operates in Agile manner and works in partnership with product teams to deliver turnkey BI solutions.This working manager role of Assistant D&T Manager would lead BI Ideation with the business & technical team and would be responsible to build/standardize/enhance BI solutions and lead a team of 5+ Analysts. The person will collaborate and partner with various D&T teams to collectively deliver on the problem statement through optimum, standardized & user-friendly solution KEY ACCOUNTABILITIES Team Management, Strategy & Collaboration: • Accountable for team management activities• Effectively communicate business strategy and goals and how they align to the team's work.• Participates in the development of team strategic plans, goals, and objectives.• Play the role of 'translator' by effectively dissecting business challenges into impactful dashboard designs and technical builds.• Collaborate with teams across functions to set internal benchmarks, develop critical metrics for new initiatives, and recommend best practices.• Partner along with product team with business stakeholders to understand project requirements and lead BI engagement, execution & delivery.• Detail-oriented, a strong communicator, incredibly curious, and technically capable with a desire to discover and deliver data-driven business insights to fuel our data-driven culture and help us make informed business decisions.Product Design, Development & Analytics: • Strong technical skills and business acumen to help turn data into actionable insights. • Design, develop, test, automate, and launch new dashboards and reporting solutions across the company.• Implementing solutions for optimizing and automating existing reporting leveraging tools such as Tableau, Looker, DOMO, Advance Excel, SQL, etc.• Develop technical architectures and prototypes for solutions (dashboards, portal pages, metrics, etc.) through coordination with enterprise architect teams.• Partner with product teams to troubleshoot technical and performance issues in GCP.• Lead design, code & process review sessions to ensure compliance with established standards, policies, and performance guidelines.• Apply thought leadership to deliver application of insights through absorbed domain/functional business acumen.• Expert level ability to develop visualization story using advance Business Intelligence tools that serve as a decision-making resource for business users.• Perform in-depth analysis to identify key business data elements & metrics to enable insights.• Collaborate and contribute towards strategic and tactical decisions that impact decision support, product design and analytics. MINIMUM QUALIFICATIONS • Full Time graduation from an accredited university • Bachelor's degree in business analytics, computer science, or a related subject area.• 7+ years of relevant experience of working directly with business clients to design a solution.• Extensive experience in creating interactive dashboards using Tableau (Expert) and other visualization tools (Basic) - Domo, Looker, Business Objects, Advance Excel, SQL, etc.• Strong communication skills, capable of translating business requests into technical requirements and articulating the pros and cons of different technologies, platforms, design, and architectural options.• Proficient in data and analytics tools and concepts, including dimensional modelling, ETL, reporting tools, data governance, data warehousing and both structured and unstructured data.• Basic understanding of data extraction using Google Big Query, SQL, SAP BW or SAP HANA• Proficient at influencing without authority, skilled at advising and negotiating with business leaders to develop high value solutions. PREFERRED QUALIFICATIONS • Thought-driven leadership to successfully deliver scalable team management and business solutions.• Knowledge of at least one other programming language such as Python is a plus.• Takes the initiative to do the right thing - doesn't walk past a problem.• Consultant mindset - able to challenge with courage and influence upwards and with peers.• Agile learner - has passion and curiosity to learn new things and understand the \"why\".Salary: . Date posted: 03/20/2024 01:20 PM
Assistant Front Office Manager
Marriott International, Brisbane, Queensland
Job Number 24047137Job Category Rooms & Guest Services OperationsLocation Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs Marriott International'sflagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Assistant Front Office Manager, opportunity awaits.Position Summary: Assist the Front Office Manager with all aspects of departmental operations, making business decisions which will engage and inspire our guests Manage day-to-day operations and ensure the quality and standards of the hotel are met Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties Plan and execute team building activities so associates feel valued for their contributions Be a dynamic and thoughtful leader by empowering and supporting your team Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookingsAbout You: Experience with OPERA property management system or similar Relevant experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenessMarriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90 years. Apply now!Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/20/2024 10:05 AM
Assistant Manager- Kitchen Stewarding
The Ritz-Carlton, Bengaluru, Any, India
Job Number 24064058Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementThis is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 03:33 AM
Assistant Manager- LCS Sales
Disney Interactive Media Group, Mumbai, Any, India
Job Summary:JOB SUMMARYIn this role, we are looking for someone with expertise working in brand management teams and connections with important clients & agencies. You will work with the largest customers and market influencers to establish long-term visions for advertisers and partners. We are constantly looking for highly motivated Assistant Managers who have a sharp understanding of market dynamics, and digital ad inventories and can forge strong partnerships with clients to create value for them. In this role, one needs to go out and beyond to accomplish revenue targets for the region. If you are ready to make a solid impact in digital advertising sales and be an evangelist in this journey, come join us!ABOUT THE TEAMLarge Customer Sales (LCS) Team partners closely with the world's leading advertisers including MNCs and large domestic clients to provide advertising solutions that help them build and scale their businesses and brands. LCS partners closely with clients that possess both large wallets and significant capacity for Digital Adex Investments. Wide client coverage and deep client extraction are both equally important.REPORTING TO: Vertical Head-LCS YOUR KEY RESPONSIBILITIES In this role, you will own the revenue targets for the Key accounts in the LCS category for Disney+ Hotstar ad solutionsYou will be Disney+ Hotstar's ambassador in the market for the accounts you ownYou will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processesThis is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own, evangelizing Disney+ Hotstar as a premium destination for Digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionYou will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSKILLS & ATTRIBUTES FOR SUCCESSUnderstanding Key account management principles / consultative selling will be an added advantageShould be both a category & a brand builder with a strong ability to drive and achieve sales targetsComfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network, and have effective negotiations, and utilize these to drive new businessPersistence to drive sales from exploration to deal closuresPREFERRED EDUCATION & EXPERIENCEPreferred Qualification: MBA, preferably from Tier I/Tier II institutes3-4 years of experience in brand/marketing from the FMCG/Consumer Tech/E- comm Industry with strong knowledge of the digital ecosystemABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 03/26/2024 10:05 AM
Assistant Manager - LCS Sales, Disney+ Hotstar
Disney Interactive Media Group, Bengaluru, Any, India
Job Summary:JOB SUMMARYIn this role, we are looking for someone with expertise working in brand management teams and connections with important clients & agencies. You will work with the largest customers and market influencers to establish long-term visions for advertisers and partners across Retail Industry. We are constantly looking for highly motivated Assistant Managers who have a sharp understanding of market dynamics, and digital ad inventories and can forge strong partnerships with clients to create value for them. In this role, one needs to go out and beyond to accomplish revenue targets for the region. If you are ready to make a solid impact in digital advertising sales and be an evangelist in this journey, come join us!ABOUT THE TEAMLarge Customer Sales (LCS) Team partners closely with world's leading advertisersincluding MNCs and large domestic clients to provide advertising solutions that helpthem build and scale their businesses and brands. LCS partners closely with clientsthat possess both large wallets and significant capacity for Digital Adex Investments.Wide client coverage and deep client extraction are both equally important.REPORTING TO: Vertical Head-LCSYOUR KEY RESPONSIBILITIES In this role, you will own the revenue targets for the Key accounts in the LCS category for Disney+ Hotstar ad solutionsYou will be Disney+ Hotstar's ambassador in the market for the accounts you own.You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processesThis is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own, evangelizing Disney+ Hotstar as a premium destination for Digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionYou will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSKILLS & ATTRIBUTES FOR SUCCESSUnderstanding Key account management principles / consultative selling will be an added advantageShould be both a category & a brand builder with a strong ability to drive and achieve sales targetsComfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new businessPersistence to drive sales from exploration to deal closuresPREFERRED EDUCATION & EXPERIENCEPreferred Qualification: MBA, preferably from Tier I/Tier II institutes3-4 years of experience in brand/marketing from the FMCG/Consumer Tech/E- comm Industry with strong knowledge of the digital ecosystemABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 03/27/2024 10:05 AM
Assistant Manager IT-Moxy Mumbai
Marriott International, Mumbai, Any, India
Job Number 24055221Job Category Information TechnologyLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports the property's technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR • 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.CORE WORK ACTIVITIESSupporting Client Technology Needs • Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. • Monitors, verifies and manages the acquisition and maintenance of property based systems. • Assists in analyzing information, identifying current and potential problems and proposing solutions. • Maintains, inspects and repairs equipment. • Inspects the equipment or the environment. • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. • Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. • Verifies solutions are consistent with the client's needs and brand specific IR environment. • Administers and maintains mail and email. • Maintains inventories and manages IT hardware/software. • Provides Internet support and maintenance (if applicable) • Provides cable management support. • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. • Consults on specific application issues or hardware/software problems. • Provides feedback to Lodging IR on application functional performance and system performance.Managing Projects and Policies • Supports determining whether events or processes comply with laws, regulations, or standards. • Monitors processes and evaluates information according to SOP and LSOP requirements. • Enforces IR policies and standards protecting company hardware, software and other resources at the property.Maintaining Information Systems and Technology Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. • Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. • Verifies proper asset management. • Performs on-site monitoring of all projects.Demonstrating and Applying IR Knowledge • Keeps up-to-date technically and applies new knowledge to your job. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Provides technical expertise and support.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. • Manages vendors for property IT requirements functioning as escalation point for problem resolution.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 04:42 PM
Assistant Manager Hygiene
Marriott International, Jaipur, Any, India
Job Number 24056775Job Category Food and Beverage & CulinaryLocation Jaipur Marriott Hotel, Ashram Marg Near Jawahar Circle, Jaipur, Rajasthan, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.Preferred: Environmental Health Degree or Culinary DegreeCORE WORK ACTIVITIESManaging Hygience and Food Safety Operations • Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. • Advises and monitors food handlers on the proper good handling practices and verifies their observance. • Identifies key areas of risk in various food operations and takes preemptive remedial action. • Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. • Provides technical advice on product labeling issues for fulfilling government requirements. • Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). • Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. • Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. • Conducts regular vendor inspections in partnership with purchasing and culinary leadership. • Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. • Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Liases with pest control company for any pest issues and monitors pest control performance. • Maintains and makes improvements to hygiene standards. • Regularly reviews and refreshes the food safety standards of all food handlers withing the property. • Maintains documentation on all hygiene and food safety stadards throughout the operation.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:24 AM
Assistant Manager F & B Sales
The Ritz-Carlton, Pune, Any, India
Job Number 24057220Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/02/2024 09:27 AM
Assistant Manager - Mid Market Sales, Disney+ Hotstar
Walt Disney Studios, Bengaluru, Any, India
Job Summary:Job SummaryIn this role, you will work with a set of mid to large sized advertisers/customers and market influencers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. This role entails driving the identified goals in the respective region via market intelligence and innovative ideas to position Disney+ Hotstar as a choice of platform for advertisers and agencies.About the teamThe Mid Market Ad sales team caters to the large, mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform. Wide client coverage and deep client extraction are both equally important.Reporting To - Regional Lead, Mid-Market Sales Key Responsibilities - In this role, you will own the revenue targets for the accounts in the Mid-Market segment for Disney+ Hotstar ad solutions You will be Disney+ Hotstar's ambassador in the region for the accounts you own. You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processes You will be driving activation, adoption and sales of Disney+ Hotstar across MidMarket clients, executing a strategic business plan focused on new business development and client revenues This is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own in the region, evangelizing Disney+ Hotstar as a premium destination for Digital spends Increase market share utilizing a consultative sales approach, competitor analysis, category level insights, emerging tech solutions and opportunities Unearthing new sales opportunities through networking and turning them into long-term partnerships You will be expected to manage all stakeholder relationships end to end with minimum supervision You will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSkills & Attributes for success - Understanding Key account management principles / consultative selling will be an added advantage Should be both a category & a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversations Concise yet inspiring communicator Ability to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new business Persistence to drive sales from exploration to deal closuresPreferred Education & Experience - Preferred Qualification: MBA, preferably from Tier I/Tier II institutes 4-5 years of experience in brand/marketing from the FMCG/Consumer Tech/Ecomm Industry with strong knowledge of the digital ecosystem About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life BalanceLinks - www.hotstar.com https://careers.hotstar.com/join us https://www.linkedin.com/company/disney-hotstar/mycompanyAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 07:13 AM
Assistant Manager - Information & Technology
Marriott International, Bengaluru, Any, India
Job Number 24056918Job Category Information TechnologyLocation Moxy Bengaluru Airport Prestige Tech Cloud, Navrathna Agrahara Village, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports the property's technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR • 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.CORE WORK ACTIVITIESSupporting Client Technology Needs • Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. • Monitors, verifies and manages the acquisition and maintenance of property based systems. • Assists in analyzing information, identifying current and potential problems and proposing solutions. • Maintains, inspects and repairs equipment. • Inspects the equipment or the environment. • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. • Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. • Verifies solutions are consistent with the client's needs and brand specific IR environment. • Administers and maintains mail and email. • Maintains inventories and manages IT hardware/software. • Provides Internet support and maintenance (if applicable) • Provides cable management support. • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. • Consults on specific application issues or hardware/software problems. • Provides feedback to Lodging IR on application functional performance and system performance.Managing Projects and Policies • Supports determining whether events or processes comply with laws, regulations, or standards. • Monitors processes and evaluates information according to SOP and LSOP requirements. • Enforces IR policies and standards protecting company hardware, software and other resources at the property.Maintaining Information Systems and Technology Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. • Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. • Verifies proper asset management. • Performs on-site monitoring of all projects.Demonstrating and Applying IR Knowledge • Keeps up-to-date technically and applies new knowledge to your job. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Provides technical expertise and support.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. • Manages vendors for property IT requirements functioning as escalation point for problem resolution.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:55 AM
Assistant Manager-Sales Wedding Specialist
Marriott International, Navi Mumbai, Any, India
Job Number 24057966Job Category Sales & MarketingLocation Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience requiredCORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Assists with managing and developing relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Assists in closing the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:22 AM
Assistant Manager - Mid Market Sales, Disney+ Hotstar
Disney Interactive Media Group, Bengaluru, Any, India
Job Summary:Job SummaryIn this role, you will work with a set of mid to large sized advertisers/customers and market influencers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. This role entails driving the identified goals in the respective region via market intelligence and innovative ideas to position Disney+ Hotstar as a choice of platform for advertisers and agencies.About the teamThe Mid Market Ad sales team caters to the large, mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform. Wide client coverage and deep client extraction are both equally important.Reporting To - Regional Lead, Mid-Market Sales Key Responsibilities - In this role, you will own the revenue targets for the accounts in the Mid-Market segment for Disney+ Hotstar ad solutions You will be Disney+ Hotstar's ambassador in the region for the accounts you own. You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processes You will be driving activation, adoption and sales of Disney+ Hotstar across MidMarket clients, executing a strategic business plan focused on new business development and client revenues This is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own in the region, evangelizing Disney+ Hotstar as a premium destination for Digital spends Increase market share utilizing a consultative sales approach, competitor analysis, category level insights, emerging tech solutions and opportunities Unearthing new sales opportunities through networking and turning them into long-term partnerships You will be expected to manage all stakeholder relationships end to end with minimum supervision You will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSkills & Attributes for success - Understanding Key account management principles / consultative selling will be an added advantage Should be both a category & a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversations Concise yet inspiring communicator Ability to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new business Persistence to drive sales from exploration to deal closuresPreferred Education & Experience - Preferred Qualification: MBA, preferably from Tier I/Tier II institutes 4-5 years of experience in brand/marketing from the FMCG/Consumer Tech/Ecomm Industry with strong knowledge of the digital ecosystem About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life BalanceLinks - www.hotstar.com https://careers.hotstar.com/join us https://www.linkedin.com/company/disney-hotstar/mycompanyvar jobInfo = { category: 'Sales', location: 'Bengaluru, Karnataka, India', req: '21d5330f-0ceb-4bef-907e-0c62fd775e91', }About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 10:05 AM
Office Manager
, Melbourne CBD
Flexible and truly Hybrid workplace|6 month Contract. Immediate startThe client encompasses a versatile approach to transporting goods nationwide, utilising a blend of transportation modes to streamline logistics and enhance efficiency across diverse geographical regions. It emphasises a strategic balance between various transport methods, fostering agility and cost-effectiveness in supply chain management on a national scale.Provide high-level administrative support to executives and senior management.Manage calendars, schedule meetings, and coordinate travel arrangements.Ensure Office has necessary utilitiesHandle incoming calls, emails, and inquiries, ensuring timely responses and follow-ups.Assist with project coordination and maintain confidential information with utmost discretion.Collaborate with internal teams and external stakeholders to facilitate smooth operations.Strong communication skills, both verbal and written, with a professional demeanour.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently, prioritise tasks effectively, and meet deadlines.Access to a vehicle for occasional travel or errands as needed.Proven experience as an Executive Assistant or similar role, demonstrating exceptional organisational and multitasking skills.We have an exciting opportunity for you to join a fast paced industry, if you have skills we have the role!