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Assistant Manager - Casino VIP Restaurants (Full Time)
SkyCity, Auckland
A bit about SkyCkitySkyCity Auckland is New Zealand's centre of entertainment. With our casino venue, we believe our valued customers deserve the very best and with our luxurious VIP gaming facilities and expert team, our aim is to make every trip to SkyCity Casino Auckland an experience to remember.A bit about our VIP Gaming DepartmentWe have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world!About the roleOur VIP Gaming department is looking for an experienced Assistant Manager to join them in these senior management role.  As the Assistant Manager, you'll play an integral part in ensuring the delivery of consistent exceptional service and fostering a highly motivated team of professionals. This role is looking after our Table Games customers however flexibility to work across over areas in VIP Gaming is required.About youTo be successful, you'll have a minimum of 5 years experience in the F&B industry ideally within a casino restaurant environment with at least 2 years working at a supervisory/management level.  You'll be customer service and solutions focused, hold a current General Managers license and be confident with the Microsoft Office suite of products.  You'll also be a strong communicator in the English language and if you're able to speak a second language, that would be highly advantageous. As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key. Due to legal requirements, you must be over the age of 20 to be considered for the role.What's in it for you?Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including discounted staff car parking, discounts at a range of SkyCity outlets, and a heavily subsidised staff dining facility as well as fantastic career opportunities through NZ largest entertainment provider.If this sounds like the perfect step for you to start a winning career at SkyCity, please apply online today.At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.              
Assistant(e) responsable de lєhébergement (entretien ménager/buanderie) / Assistant Rooms Operations Manager (housekeeping/laundry)
Four Seasons Hotels and Resorts, Montreal, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city. Assistant(e) responsable de l'hébergement (entretien ménager/buanderie) Division: HébergementDépartement: Entretien ménagerSe rapporte à: Directeur(rice) de l'Entretien Ménager *En raison des lois locales, nous accordons la priorité aux candidats qui ont la permission de travailler au Canada. Il est essentiel de maîtriser l'anglais et le français, tant à l'oral qu'à l'écrit. L'hôtel Four Seasons Montréal est à la recherche d'une personne qui partage notre passion pour l'excellence et qui cherche à créer une expérience mémorable pour nos employés et nos clients. Nous recherchons une personne qui possède une solide éthique de travail, un haut niveau d'intégrité, un souci de la qualité, une sensibilité culturelle et un sens du service à la clientèle. Résumé du poste Le responsable de l'entretien ménager a pour mission de produire un service d'entretien ménager de haute qualité afin d'offrir aux clients une expérience sans faille. Le responsable de l'entretien ménager gère le personnel et contrôle les activités quotidiennes du service d'entretien ménager et de blanchisserie, garantissant ainsi que les chambres des clients, les zones publiques et les zones réservées aux employés répondent aux normes de propreté les plus élevées. Principales responsabilités Tenir des dossiers précis sur l'ensemble du personnel d'entretien ménager et de blanchisserie, ainsi que des registres de paie à jour en soumettant des feuilles de transmission au service des salaires chaque semaine;Établir et maintenir des registres d'inventaire précis sur les fournitures de chambre et de nettoyage, l'équipement, le linge et les uniformes. Superviser l'inventaire trimestriel du linge;S'assurer que tous les employés entretiennent et prennent soin de leur équipement. S'assurer que tout problème d'entretien de l'équipement de blanchisserie est résolu en temps voulu;Assurer une productivité maximale dans le traitement du linge de l'hôtel, des uniformes, du linge des clients et du nettoyage à sec;Veiller à ce que des registres quotidiens appropriés soient tenus sur la productivité des machines à laver et des plieuses;Rester constamment attentif aux possibilités d'améliorer l'efficacité et les processus;Programmer et conduire des réunions mensuelles du personnel pour maintenir une bonne communication et un moral élevé au sein du département;Participer à l'établissement de bons programmes de nettoyage et d'entretien préventif pour assurer l'apparence et la durée de vie de tous les meubles, installations et équipements;Établir un programme de nettoyage en maintenant des normes de qualité supérieure en matière de formation, de rendement, de procédures et de productivité pour toutes les aires publiques;Travailler avec tous les services pour répondre à leurs besoins en matière d'entretien ménager;Inspecter quotidiennement tous les secteurs de responsabilité, en maintenant les normes de qualité les plus élevées. Cela comprend les zones publiques, les chambres des clients, les zones d'entreposage, les uniformes, la buanderie, les clients et les zones de linge;Travailler avec l'ensemble du personnel de l'entretien ménager et de la blanchisserie pour maintenir la qualité de tous les secteurs afin de garantir la plus grande satisfaction des clients et de respecter les normes et les politiques de l'entreprise Four Seasons;Procéder à des évaluations de performance conformément aux politiques de l'hôtel et faire des recommandations à la direction concernant l'entretien ménager et la blanchisserie;Participer aux quarts de travail du Lobby Lizard;Effectuer d'autres tâches ou projets assignés par la direction. Qualifications et compétences souhaitées Un opérateur solide, versé dans le domaine de l'entretien ménager, avec le souci du détail et une approche innovante des principes de fonctionnement;Une approche authentique et mature de l'engagement des clients pour soutenir la mise en œuvre des normes de service uniques de l'hôtel;Un leader inspirant qui développe ses subordonnés immédiats par une communication et une orientation efficaces;Capacité à intervenir, prendre des initiatives, identifier les risques et gérer positivement les conflits potentiels;Présentation professionnelle et fortes compétences interpersonnelles;Maîtrise de la lecture, de l'écriture et de l'expression orale en français et en anglais;Compétences et connaissances informatiques pratiques, y compris, mais pas exclusivement, HotSOS/REX, Excel, Word, PowerPoint, Internet et Opera;Un diplôme en gestion hôtelière ou dans un domaine d'études connexe est souhaité;Doit avoir 3 à 5 ans d'expérience en tant que responsable de l'entretien ménager, de préférence dans un hôtel de luxe. Avantages pour vous Couverture maladie complémentaire (soins dentaires, vision, assurance-vie,RMT, médicaments sur ordonnance, etc.) après la périodeprobatoire;Réductions au restaurant MARCUS et à notre spa 5étoiles;Journées et événements de reconnaissance du thème des employés - Employé du mois; célébrations des années de service, événements d'anniversaire, etc.;Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440);Plan de retraite aveccontribution del'employeur;Congés payés, jours de vacances et 2 jours fériés flottants supplémentaires paran;Excellent programme de formation et dedéveloppement;Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité);Et plus! La liste des tâches précisées ci-dessus n'est pas exhaustive, votre fonction supposera une adaptation constante à des situations de forte activité et de gestion spécifique de relations clients. *Notre organisation est un employeur sensibilisé envers l'équité professionnelle et qui s'engage à recruter une main-d'œuvre diversifiée et à maintenir une culture inclusive. L'usage du masculin n'est utilisé qu'aux fins d'alléger le texte. Nous ne discriminons pas en fonction du genre, de l'appartenance ethnique, de la religion, de l'orientation sexuelle, de l'âge, du handicap ou de toute autre base protégée par les lois provinciales ou fédérales.--------------- ------------------------------------------------------------------------- Assistant Rooms Operations Manager (housekeeping/laundry) Division: RoomsDepartment: HousekeepingReports to: Director of Housekeeping *Due to local laws, we prioritize applicants who have permission to work in Canada, and it is essential in both English and French, both orally and in writing. The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service. Job Summary Dedicated to producing a high-quality housekeeping product to have a seamless guest experience. The Housekeeping manager manages the staff and controls the daily activities of the Housekeeping and Laundry Department, thus ensuring that the guest rooms, public areas and employee areas meet the highest standards of cleanliness. Core responsibilities Maintain accurate records on all housekeeping and Laundry staff and up to date payroll records, submitting transmittal sheets to the payroll department weekly;Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms. Oversee Quarterly Linen Inventory;Ensure all staff maintains and care for their equipment. Ensure any maintenance issues with Laundry equipment is addressed in a timely manner;Ensure maximum productivity in processing of hotel terry, uniforms, guest laundry and dry cleaning;Ensure proper daily records are kept on Laundry machine and folding productivity;Constantly stay vigilant to opportunities to improve efficiencies and process;Schedule and conduct monthly staff meetings to maintain good communication and high morale within the department;Participate in the establishment of good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment;Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas;Work with all departments to meet their needs when it relates to Housekeeping;Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, uniform, laundry, guest and linen areas.Work with all staff in Housekeeping and Laundry in maintaining all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons;Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations regarding housekeeping and Laundry to senior management;Participate in Lobby Lizard shifts;Perform other tasks or projects as assigned by management. Desired qualifications and skills A strong operator, versed in the Housekeeping field with eye for details and an innovative approach to operating principles;A genuine and mature Guest engagement approach to support the delivery of the hotel unique Service standards;An inspiring leader that develops immediate reports through effective communication and guidance;Has the ability to intervene, take initiatives, identify risks and positively manage potential conflicts;Professional presentation and strong interpersonal skills;Reading, writing and oral proficiency in the French and English languages;Working computer skills and knowledge including but not limited to HotSOS/REX, Excel, Word, PowerPoint, Internet and Opera;A degree in hotel management or related field of study is desired;Must have 3 to 5 years of Housekeeping leadership experience, preferably in a luxury hotel environment. What's in it for you? Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs,etc) after probationary period;Discounts at MARCUS Restaurant and our 5-Star Spa;Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events,etc... ;Complimentary meal per shift in our employee dining room (Café 1440);Retirement plan with employercontribution;Paid time off;vacation days and 2 additional floating holidays per year;Excellent training and development program;Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability).And more! The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations. * Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Salary: . Date posted: 04/02/2024 09:50 AM
Assistant Manager-MARCOM
Marriott International, Mumbai, Any, India
Job Number 24048284Job Category Sales & MarketingLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR • 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESConducting Daily Marketing Activities that Achieve Department Goals • Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions. • Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy. • Maintains, updates, and manages all web sites. • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings. • Develops brochure and property collateral materials. • Participates in all property imaging work (e.g., signage). • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking. • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports. • Ensures consistent marketing message is communicated in all advertising and collateral efforts. • Manages marketing budget throughout year. • Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning. • Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising. • Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding. • Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Evaluates new marketing opportunities for the property. • Ensures property is represented on all quality internet sites that have the potential of providing business. • Works closely with respective Convention Bureaus and Chambers of Tourism. • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking. • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports. • Develops strategic marketing plan for property, includes group, leisure and local efforts. • Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.Building Successful Relationships that Generate Sales & Marketing Opportunities • Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy. • Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property. • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate. • Works with media buyer to plan and execute advertising. • Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites. • Assists property with materials, tracking/analysis and presentations to owners. • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.Additional Marketing Responsibilities • Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.). • Ensures that property is following all corporate marketing guidelines. • Approves all invoicing through MarrCom office.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 04:27 PM
Assistant Manager - Food & Beverage Controller
Marriott International, Bengaluru, Any, India
Job Number 24047383Job Category Finance & AccountingLocation Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.CORE WORK ACTIVITIESSupporting Strategic Planning and Decision Making • Analyzes financial data and market trends. • Assists in analyzing information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Thinks creatively and practically to develop, execute and implement new business plans • Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making. • Implements a system of appropriate controls to manage business risks.Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the goals and the owner priorities to subordinates in a clear and precise manner. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Holds staff accountable for successful performance.Developing and Maintaining Finance and Accounting Goals • Supports property strategy from a finance and accounting perspective • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures Profits and Losses are documented accurately. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Ensures appropriate corrections are made to audit results if necessary. • Reviews audit issues to ensure accuracy.Managing Projects and Policies • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Generates and providing accurate and timely results in the form of reports, presentations, etc. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Oversees internal, external and regulatory audit processes. • Ensures compliance with Standard Operating Procedures (SOPs). • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).Anticipating and Delivering on the Needs of Key Stakeholders • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Understands the owners' perspective and ROI expectations. • Anticipates and addresses owner needs and involves ownership in key decisions. • Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. • Advises the GM and executive committee on existing and evolving operating/financial issues. • Facilitates critique meetings to review information with management team. • Attends owners meetings in order to provide context and explanation for financial results. • Attends meetings and communicates with the owners, understanding the priorities and strategic focus. • Demonstrates a commitment to meeting the needs of all key stakeholders. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department's orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:56 PM
Product Control - Payments - Vice President
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions in Finance. You have found the right team.As a Product Control professional in our Corporate & Investment Banking, you will spend each day defining, refining and delivering set goals for our firm. You will support External & Internal reporting for Merchant acquiring & Payments business. Job Responsibilities: Lead and manage the preparation and review of all Regulatory reporting requirement impacting Merchant Acquiring business. Responsible for the compilation of financial statements, footnotes, management's discussion and analysis and all other components of the filings. Ensure internal control procures are in place and maintain SOX compliance. Driving change and improvement in process in order to improve transparency and efficiency in month-end results. Ensure financial information follows US & local GAAP and firm's corporate accounting policies, documenting exceptions where appropriate. Act as a resource to project management & the businesses for various projects / business initiatives. Identify and drive targeted reviews for specific products/process based on both quantitative and qualitative factors and risks. Provide day to day direction to the team locally and directly responsible for the deliverables to the stakeholders. Handle people management responsibilities which include management of work planning, Resource utilization and individual development and growth of team members.Required qualifications, capabilities, and skills: Qualified accountant preferably with minimum 14 years' experience within the Financial Services industry with External reporting and controller experience. Excellent communication skills and executive presence including the ability to present complex and sensitive matters to Senior management, Product Managers & Business Managers across levels. Managing people or teams in a matrix organization with proven success contributing to complex, large-scale initiatives. Analytical mind-set, structure approach, attention to detail and accuracy. Strong interpersonal, communication and team-building skills Ability to manage several projects and reporting requirements concurrently. Ability to evaluate the design and effectiveness of internal controls. Ability to work in a matrix organization with limited local oversight ensuring timely escalation & resolution of issues. Proven skills in identifying and resolving control issues that may impact financial results. Team Leader and ability to work closely with global team members and other groups in the organization.Preferred qualifications, capabilities, and skills: Good knowledge of Liquidity, transaction Banking and Trade Finance products & SAP ledger system is preferred.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 03/18/2024 10:19 PM
Red Seal Chef Manager
Compass Group Canada, Acheson, Alberta, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job. Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job DetailsMonday to Friday: 5am - 2pmJob SummaryNow, if you were to come on board as one of our Chef Managers, we'd ask you to do the following for us: Participate in all phases of food preparation, menu planning, and development. Help with all catering/conference events on site. Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues. Ensure positive client relationships and satisfaction. Be responsible for directly managing associates. Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Think you have what it takes to be our Chef Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates. Must have a Red or Blue Seal Chef Certification. Sound knowledge of financial management including the ability to control food and labour costs. Creative ability to apply current trendy food items and presentations to food service operations. Catering and banquet experience. Hard-working, hands-on team player. Excellent communication skills (written and verbal). Willing to accommodate a flexible work schedule. Able to work in a fast-paced environment with changing work priorities. Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs. The ability to work independently. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/19/2024 04:11 PM
Assistant Manager- Kitchen Stewarding
The Ritz-Carlton, Bengaluru, Any, India
Job Number 24064058Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementThis is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 03:33 AM
Payments Operational Risk -Vice President
JPMorgan Chase, Mumbai, Any, India
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Job Summary The successful candidate will be part of the Corporate & Investment Banking (CIB) - Payments, Asia Pacific Operational Risk team and will join a small regional team of risk professionals from a diverse range of backgrounds and experience who collectively ensure that the Firm's Operational Risk Management Framework is implemented and functions effectively. Job responsibilities: Support the operational risk function in CIB Payments and promote a strong culture of Operational Risk Management and operational excellence, Independently assess and, as appropriate, provide credible challenge of 1 st LOD (line of defense) risk management activities and escalate any new emerging risks or issues for a product, service, legal entity and / or function, Facilitate and monitor risk management practices, Identify, analyze, measure, and report on Risks and Issues, Execute risked-based independent monitoring and deep dives and evaluate testing results of 1LODrisk management activities from an operational risk perspective, Oversee risks associated with Payments New Business Initiatives (NBI) and other programs within the business and challenge the control environment within these programs Build consultative relationships with Payments management, control teams, CCOR and Risk colleagues to drive and influence strategic programs decisions Required qualifications, capabilities, and skills We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role. Bachelor's Degree or equivalent Comprehensive understanding of Payment Lifecycle for both Domestic and Cross Border Payments including various types of Payments. Understanding of other products such Liquidity Solutions, Escrow, Trade & Working Capital etc. would be an added advantage 12+ years of professional experience related to financial services, risk management, compliance or internal audit Strong Microsoft PowerPoint and Excel skills Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines Proven ability to collaborate and build strong partnerships. Intellectual curiosity with a proven ability to learn quickly High degree of initiative, self-direction, and ability to work well under pressure Preferred qualifications, capabilities, and skills The following additional items will be considered but are not required for this role Knowledge of Payments or Trade Business About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 03/27/2024 10:24 PM
Executive - Accounts Payable
Disney Interactive Media Group, Mumbai, Any, India
Job Summary:Context:The role supports Procure to Pay team by ensuring compliance with established internal control procedures by verifying the invoices.Key Responsibilities:Verify invoices via Brainware (99%)Identify, process, address invoice defects via Brainware, SAP, Fresh Desk (1%)About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with UTV Software Communications Private Ltd , which is part of a business we call The Walt Disney Company (Corporate) .Salary: . Date posted: 03/27/2024 10:05 AM
Finance Business Partner - Programs
Michael Page, Melbourne CBD
Assist with optimising processes and enhancing templates relating to grants.Distribution and associated monitoring and evaluation of Targeted program funds and grants, including managing related government accountability, reporting requirements, and completing necessary documentation to facilitate the yearly acquittal process for Targeted Programs.Assist with the financial management of sector wide projects and initiatives including protocols for funding distribution.Support the preparation of target programs budgets, including drafting reports to the relevant subcommittees of the Board and/or the Executive Leadership Team on matters relating to the funding of target education programs.Undertake analysis, quality assurance and the moderation of budget reports, expenditure and distributions to schools against the annual budget.Work and collaborate closely with the Finance and the Education Programs and Support Teams to drive continuous improvement and support strategic targeted program funding initiatives.Provide strategic input and assist with day-to-day operational queries and solutions and supporting high quality work outputCA/CPA QualifiedExperience in financial management, management accounting.Prior experience managing funding requests and allocations would be advantageous.Experience across Grant AcquittalsExperience using Power BI is desirable but not a must haveManagement reporting and monthly tracking of expensesPrevious management of multiple cost centresPrior experience across the Education or Government sectors would be advantageous
Assistant Server, Library Bar (PT)
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold: to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the Library Bar team, working towards the common goal of exceeding the expectations of all that come to dine at the Library Bar.To report for duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with all Colleagues of the Library Bar and Royal York Hotel.To demonstrate a complete understanding of the Library Bar policies, procedures and set service standards as outlined in the Royal York Colleague Handbook.To demonstrate a complete knowledge and understanding of all steps of services and duties and perform them to the set standards as out lined in the Job Task Checklist.To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.To follow all of safety and sanitation policies when handling food and beverage.Attend pre-shift, weekly and monthly meetings to continually improve the guest's experience.To understand how to operate all the equipment used in the outlet.To fully understand and follow the hotel's recycling program and procedures.To actively participate in all health and safety procedures for the Library Bar and Hotel.To follow all of safety and sanitation policies when handling food and beverage.Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library BarPhysical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsQualificationsPrevious work experience in a restaurant/food and beverage setting.Excellent interpersonal skills and a team player attitude.Smart Serve certification.Must be age of majority to serve alcoholic beverages.OTEC certificate and asset.Flexibility with shifts dependent on business demands.Willingness to learn new concepts and ideas.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM
HR/Payroll Assistant - SHAW CENTRE
Aramark, Ottawa, Ontario, Canada
Job DescriptionWe are looking for a self-motivated Human Resources Assistant to support our HR department and Managers in the Shaw Centre business location. This role will provide support to the daily operations of the HR thereby contributing to the efficient and professional delivery of HR programs, processes and services across the organization. This is an excellent learning opportunity for candidates interested in pursuing a career in human resources. This position is a 12-month contract with potential of going permanent. Job ResponsibilitiesThe successful candidate will report to the HR Manager, and will be responsible for a range of activities including the following: • Handle general HR inquiries related to corporate policies and procedures, employee benefits, leave plans, leave of absences, collective agreements, discipline, HR legislation, etc. • Prepare employee internal offer letters for promotions, lateral moves, transfers, leaves of absences, layoffs, employment and salary verification letters etc. • Work with managers to update and store job descriptions. • Coordinate status changes in the HRIS in consultation with relevant department heads • Support managers with candidate screening, hiring, onboarding and orientation • Development and maintenance of the HR Master Tracking tool for HR • Provide support to managers for the management of all leaves of absence including non-occupational disability leaves. This will include all correspondence with employee, union, third party adjudications and the return-to-work process. • Leading employee Engagement initiatives such as Take Your Kids to Work Day and Aramark Building Communities Days and so on • Participating in the Joint Health & Safety Committee • Perform payroll functions such as timecards adjustments, vacation and absence entry, run reports for reconciliation • Support any project work or other duties as assigned from time to time At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications• Bachelor's degree in human resources or related field, HR designation an asset • Overall 1-2 years HR experience • Strong knowledge of current legislation in ESA, Human Rights Act, Occupational Health & Safety Act • Results oriented with an ability to simplify complex information • Able to leverage and synthesize data/analytics and develop insights • Creative problem solver • Excellent communication skills, both orally and in writing, ability to work effectively with individuals at all levels of the organization • Excellent judgement • Proficiency in Microsoft Office: Excel, Word, PowerPoint • Ability to manage multiple priorities, meet deadlines; strong project and change management skills, organized and able to prioritize according to business needs • Working knowledge of Human Resources information systems • Ability to work independently, managing multiple projects and priorities simultaneously EducationAbout AramarkOur Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .Salary: . Date posted: 03/28/2024 10:26 AM
Assistant General Manager, Library Bar & Clockwork
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionReporting to the GM, Library Bar + Clockwork Champagne and Cocktails, your duties will include:To instill and drive a culture of service and hospitality and exceed customer satisfaction survey scores as set.Engaging the team to deliver the highest level of service possibleEnsure that regular effective training is taking place and that team members are being coached and held accountable for their duties.Drives revenue through maximizing seating's and meal periods, monitors seating times and booking trends.To put in place a relevant upselling program ensuring average checks are monitored and opportunities to increase these are capitalized on.Responsible for the day-to-day operations of the venues and ensures a high level of guest satisfaction.To actively participate in deciding on menu items and pricing, ensuring accurate data and feedback is taken into consideration when making decisions. Overall financial responsibility for the restaurant including scheduling, inventory control and effective use of the POS and all available tools.Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered and acknowledged, and that the restaurant is active and represented within the food and restaurant community of the city and province..Participate in long term strategic planning to ensure success of both venuesOS&E inventory control, effectively using the stewarding resources to make sure the restaurant is always fully stocked with all necessary items for service.Responsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations.Ensure that teams are set up for success and that both venues are well recognized thought out the country and within north America .Keep up with and implement food and beverage trend within the venues.Work with other food & beverage leaders within the hotel to ensure the whole division is successful.Physical Aspects of Position (included but not limited to):Constant standing and walking throughout shift.Frequent lifting and carrying up to 50 lbs.Constant kneeling, pushing, pulling, lifting.Frequent ascending or descending ladders, stairs and ramps.QualificationsService focused personality is essential and previous leadership experience required.Proven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skills.Ability to lead by example, believe in a strong team culture and set the scene for high performance.Prior Restaurant General Manager experience essential.Must be passionate about customer service and food and beverage with a focus on Cocktail culture.Be able to show a proven track record of successful management roles.Be aware of and up to date with Food & Beverage trends.Actively participate within the food scene in Toronto and have the hospitality gene.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM
Assistant Training Manager
Marriott International, Chennai, Any, India
Job Number 24057609Job Category Human ResourcesLocation Four Points by Sheraton Velachery Chennai, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.CORE WORK ACTIVITIESAssisting with Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Assisting with Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs.Assisting with Developing Training Program Plans and Budgets • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Assists with establishing guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Assisting with Managing Training Budgets • Assists with the development of the Training budget as required. • Assists with managing budget in alignment with Human Resources and property financial goals. • Assists with managing department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:48 AM
Category Manager, Amazon Pay
Amazon, Bengaluru, Any, India
DESCRIPTIONThe successful BD Manager will lead Financial Services and Transit payments - the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments, Metro & Fastag recharges.The BDM at Amazon will have end to end responsibility of the customer experience and growth of the categories. Amazon strives to present its customers with the widest selection of billers/product features/categories - the Category manager's role is to launch the relevant selection, manage partners including large public & private billers, financial services entities and fulfillers. CM also works with cross functional teams such as product manager(s), tech teams, marketing, finance, legal, operations etc to deliver 360 degree results for the business. In short they are the end-to-end owners of the Category.The Sr Category Manager anticipates customer needs based on first hand data and also based on knowledge of competitive trends in the market-segment and other macro environment data.The successful leader for this high impact role will be a self-starter with a passion for independent, creative problem-solving, have proven data analysis skills, demonstrates great "voice" and content creation skills (i.e. strong writing skills), shows strong ownership and commitment, have proven leadership experience in managing projects/businesses.Key job responsibilitiesThe Tech BDM will be the business owner, with end-to-end responsibility of scaling Credit card bill payments, Insurance Premium Payments, Metro and Fastag recharges to be among top 2 in the market and, identify and implement pockets of cost savings to grow the business sustainably. Specific responsibilities include-a) Manage the partner ecosystem of large billers (private/public), financial services partners to bring in relevant selection, negotiate margins, execute large scale joint partnership initiatives and solve customer problems together.b) Define and continuously improve the end-to-end customer experience by collaborating with internal stakeholders like marketing, product, tech, operations and billersc) Play a pivotal role in defining product roadmap for the business by co-owning this charter with Product and tech leadersd) Own the category P&L- continuously explore opportunities for improvement by working with Finance/rewards functions and drive projects/initiatives for efficiencies for the businesse) As a process owner, reduce/optimize category manual processes which do not add value to customersf) Deep dive on weekly/monthly business reviews to arrive at gaps and improvement opportunitiesAbout the teamAbout Amazon, Amazon Pay and About Bill Payments & Financial ServicesAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow & evolve as a world-class e-commerce platform.Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards. The external ecosystem consists of telcos, billers (private & public), banks, metros and insurance providers, while internally there are Category, Product, Marketing, Finance and operations teams. It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS5+ years of developing, negotiating and executing business agreements experienceBachelor's degreeExperience developing strategies that influence leadership decisions at the organizational levelExperience managing programs across cross functional teams, building processes and coordinating release schedulesExperience developing, leading, negotiating and executing corporate and/or business transactionsPREFERRED QUALIFICATIONSExperience interpreting data and making business recommendationsExperience identifying, negotiating, and executing complex legal agreementsTenacity to develop ideas independently and thrive in a fast-paced start-up environmentSalary: . Date posted: 03/21/2024 09:17 AM
Technical CS Specialist, AWS Trust and Safety
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM
GCFO -Operations Manager-Bangalore
JPMorgan Chase, Bengaluru, Any, India
Posting Description:Seeking an individual with a creative bent of mind, to lead a team of individuals with great presentation skills under Global Corporate Finance Operations. The Presentations Center's information design approach gives our organization a competitive edge. This team delivers effective presentations with compelling content, communicating complex ideas in simple and digestible terms.Job SummaryAs a Presentation Operations Manager in GCFO (Global Corporate Finance Operations) , you will be responsible for the day-to-day management & supervision of the presentation team engaging in daily operations , quality management, productivity , customer service , training and performance management. You will work closely with local and global peers to ensure application of the organization goals, policies , processes and procedures. Your leadership and vision will be instrumental in driving the success of our presentation efforts and ensuring that our message resonates effectively with stakeholders.Job Responsibilities: Ensure that the local operation is run effectively based on global objectives, service level agreements, best practices and procedures Set clear direction, effectively communicating the department's objectives and function, outlining individual roles, associated responsibilities, and performance expectations Proactively coach for impact, consistently guiding and supporting continuous learning, skill growth and career development of staff Have a good to excellent understanding of business metrics and financial data Collaborate and partner with business stakeholders, regional and global colleagues to explore opportunities to improve processes, services and client satisfaction Engage with line of business, operations, and project partners to gather and implement process improvements Manage relations, communicating and presenting to various levels of stakeholders Be client centric- continuously deepen understanding of client business and use knowledge to inform evolution of service provision Solve for operational deficiencies by developing systemic or operational solutions Escalate issues as needed to the appropriate team(s) and management Stay updated on industry trends & best practices in presentation designsRequired qualifications, capabilities and Skill: Bachelor's degree in accounting, finance or related discipline Minimum 2 years of experience at Manager or Team Lead level Understanding of presentations environment and working knowledge of graphic design/desktop publishing / business information products Excellent leadership, interpersonal and time management skills Proven track record of large scale problem solving with attention to detail Strong Microsoft Office experience with proficiency in PowerPoint and other presentation softwarePreferred qualifications, capabilities and Skill: Project Management exposure Enthusiastic, self-motivated, effective under pressure Able to develop, clearly present, and draw conclusionsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 04/04/2024 10:23 PM
Senior Sales Manager/Associate Director of Sales (Delhi Based)
Marriott International, Amritsar, Any, India
Job Number 24056969Job Category Sales & MarketingLocation Le Meridien Amritsar, Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar, Punjab, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:45 AM
Vice President - Test Automation Lead
JPMorgan Chase, Bengaluru, Any, India
You are a strategic thinker passionate about driving solutions in "Test Automation". You have found the right team.As a Test Automation Lead within our Client Onboarding Team, you will play a crucial role in defining, refining, and achieving our firm's objectives by developing the necessary test automation services to expedite the delivery of our change program. This role will work in partnership with project managers, technology and testing teams to define, design and build test automation. Job Responsibilities : Design and deliver Program Test approach for automation, its Implementation Strategy, Test Data Strategy, Test Environment Plans including estimations, test execution, defect management in a proactive manner. Build effective relationship with key Digital and Business strategy leads; whilst being able to effective challenge them to move DPS initiatives forward Gather, analyzing and synthesizing feedback from LOB interaction to help drive DPS initiatives Design project planning with detailed milestones with risks/issues. Work on multiple initiatives across CIB DPS priorities Manage optimum utilization of resources with NIL impact to business Develop and syndicating recommendations to technology and program teams to accelerate change. Ensure timely and accurate reporting. Solve problems and implement the solutionsRequired qualifications, capabilities, and skills Should have an expertise in Selenium & Cucumber Should be well versed and hands on in Java & Python Complete understanding of UI , API automation and components Should be familiar with Keyword driven and Data driven automation framework Should be well versed in running automation in Continuous Integration & Development environment. Post Graduate/ MBA or Bachelor degree with minimum 8 years of relevant experience Preferred qualifications, capabilities, and skills Exposure to AngularJS UI is added advantage Exposure to Cloud and AI & ML Working knowledge of SQL, Metadata and Big data will be an added advantage.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:25 PM
Global FICC Transformation - Program/Project Manager - Vice President
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions in "Project/ Program management". You have found the right teamAs a Project/Program Manager within our Digital & Platform Services Market Operations Transformation team, you will be tasked with defining, refining, and achieving the set objectives for our firm. Your responsibilities will include overseeing the delivery of Strategic End State Programs that aim to scale, reduce risk, and enhance the overall client experience. You will be leading governance routines, managing work streams and projects across Market Operations. This role necessitates collaboration with various internal teams and business leaders to deliver Target State Solutions that align with our strategy, cost optimization, regulatory reporting, and end state client experience.As a Project Manager for Markets Operations Cross-LOB Initiatives, you'll manage strategic and tactical projects, and provide analytical, reporting, communications, and change management support for Markets Operations senior management. Projects may include digitization/automation, operational efficiency, regulatory, control, business resiliency and/or people initiatives. Job Responsibilities: Lead, manage, and drive execution of key programs across multiple Markets Operations areas. Support the governance infrastructure and protocols of the program. Manage end-to-end delivery of projects/programs, partnering closely with teams across Operations, Technology, Sales & Trading, Data & Analytics, Legal & Compliance, Finance, Human Resources, and other corporate functions. This will include project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management. Conduct data collection, data analysis, and synthesis to develop recommendations for management or to inform management decisions. Leverage the latest digital tools and technologies to support development of scalable, leading-edge solutions. Provide reporting, analytical, communications and project support to senior Markets Operations management Design and documentation of organizational and operational processes to support program execution. Partner within the business and senior-level stakeholders to achieve stated goals. Lead problem solving and data driven decision making inclusive of process design, re-engineering, and target state modeling.Required qualifications, capabilities and skills Bachelor's degree required. Minimum10years project management / business analysis experience Markets or other related financial services experience is must; experience in an operations and knowledge of industry regulations Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business problems. Strong data analysis skills, including analysis of operational, process, and financial data. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills. End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management. Ability to analyze and resolve project-related issues and follow through with set objectives. Experience with emerging technologies and the latest digital tools About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:24 PM