To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. MuleSoft's Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization. You will be an influencer and inspiring leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry. What you'll achieve:3 months: Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute domain expertise and project deliverables to internal knowledge exchange Begin mentorship and guidance of junior Services team members and help to build out our services organization 12 months Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle Evangelize frameworks, project deliverables, standard methodologies/policies, and implementations to internal collaboration networks and IP sharing Find opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross-collaboration with MuleSoft partners, SIs, and 3rd Parties Identify ongoing risks and difficulties throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills Find opportunities and efficiencies in customers' IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform. Lead development of technical brown bag sessions and publish/facilitate reusable content to the field Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features. Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you'll need to be successful: Experience leading integration teams and architecting solutions Demonstrated experience architecting services integrations with at least two of the following: MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.) API Management solutions (Apigee, Mashery, etc) One or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) Demonstrated experience managing and architecting for multiple technical integration projects SDLC (Software Development Life Cycle) end-to-end, sometimes simultaneously Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of standard practices/standards Demonstrated ability to effectively architect solutions within a diverse technical team of clients, SIs, contractors, and internal teams Experience leading technical teams and mentoring junior-level resources, consultants, and clients while leading internal initiatives to grow Services organization practices Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing, and Tuning parameters on multiple engagements Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting case justification to C-level executives Experience driving technical workshops with technical and business clients to derive valuable services and implementations Ability to travel up to 75% of the time (varies depending on customer needs, focused within Region) At Salesforce, we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:14 PM

Client Executive - Civilian

NetApp, Canberra, Any

About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEOJob SummaryWe are looking for an experienced and creative Client Executive to join our growing ANZ Civilian Public Sector team. The Client Executive will be focused on developing new business across strategic portfolios and building the future growth engines for the ANZ Civilian Public Sector business. As the territory's Client Executive, you will be customer obsessed and work closely with the territory's Account Technology Specialist to cultivate meaningful and impactful relationships across your customer-base. You will develop an understanding of your customer's needs, strategies, and priorities, and leverage NetApp's leadership across Data Management, CloudOps, Hybrid Cloud, and Application Modernisation to help them achieve their goals.Job ResponsibilitiesYour responsibilities will include; Customer Partnerships: owning the business relationship with the customer and ensuring continual focus on strengthening the partnership and gaining an intimate understanding of their business Territory Strategy: defining, owning, and guiding the execution of the territory and account strategy Team Management: leading the team to work as one, to effectively deliver against the customers business outcomes Sales Ownership: maintaining strong sales hygiene, cadence, and intimate understanding of your customers business to provide accurate forecasting Customer Education: facilitating continued education to customers and partners to ensure their continual commercial and technical knowledge across NetApp technologies and services Stakeholder Management: on-going management of stakeholder relationships, both internally and externally, across the sales lifecycle Channel Engagement: working closely with NetApp partners to provide value-based solutions that focus on enabling the execution of the customer's strategy About YouYou will be joining a high-performing, motivated and intimate team who play a pivotal role in the future growth of the NetApp ANZ business. To be successful in this role you will; Be a high performing, self-starter with a passion for leading your team to continually over-achieve quota Strive to be a lifelong learner and possess a curious and creative mindset Possess both the technical background and business acumen to effectively engage and build influential and productive relationships across all levels of the customers business Have established a track-record for analysing your customers business to develop and execute multi-year account strategies which grow revenues within complex environments Be an exceptionally strong analytical thinker with strong communication and presentation skills. Understand the value of a team and can effectively leverage cross-functional teams to achieve a common set of goals Value and enjoy building and maintaining strong collaborative relationships which encourage out-side-the-box thinking amongst your peers Perfection is not required - if you're excited about this role and feel that you have relevant experience, but not sure if you meet 100% of the criteria please apply, we would love to speak with you!Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.Salary: . Date posted: 04/10/2024 03:04 PM