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Health Service Officer Level 3-7
ACT Government, n Capital Territory
Our Vision: Creating exceptional health care together.Our Role: To be a health service that is trusted by our community.Our Values: Reliable, Progressive, Respectful and Kind.POSITION OVERVIEWCanberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHSwebsite: https://www.health.act.gov.au/The function of the Food Service Department is to prepare and serve meals and beverages to patients, staff and visitors, as well as the provision of services to other facilities of Canberra Health Services north and south of Canberra.The Food Service Department prepares, cooks and serves an average equates to approximately 3000 meals daily for Canberra Health Services and National Capital Private Hospital.Food Service is organised into the following functional areas:Food Service Administration.Operation Support Services - Food preparation and Food Production.Patient Services:Meal Plating and RethermalisationMeal deliveries to patientsMenu monitors.Cafeteria: Food, meals and drinks for staff and guests.Stores; Receipt, dispatch and storage of perishable and non-perishable food supplies.External sites: Dhulwa and other Community Centres.Undertake Patient / Client meal, mid meal, and beverages preparation, and plating according to departmental Food Safety and Nutritional Guidelines.DUTIESServe and collect meals, mid meals and beverages to wards and clients.Operate and clean the industrial dishwasher and other equipment.General cleaning of the kitchen including but not limited to floors, walls, benches, and pantry kitchens.Restock and replenish goods and pantries, including serve customers and food preparation.Prepare and serve Food and beverage, including receipt of monies and operating of cash registers.Provide customer and patient focused service, while undertaking relevant workplace training.Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.ABOUT YOUCHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.Behavioural CapabilitiesStrong communication and interpersonal skills and passionate about high quality customer service.Flexibility and adaptability with a changing working environment to enable the provision of responsive services to meet clients’ needs;Strong organisational, coordination and planning skills and a focus on outcomes.Position Requirements/Qualifications:Relevant Food Industry recognized qualifications and a minimum of two years’ experience working professionally in food services is preferred.The successful applicant will need to be available for rotational morning, evening, weekend and public holiday shifts. Some position’s will not be required to work shifts.Current class C driver’s licence.Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.Prior to commencement successful candidates will be required to:Undergo a pre-employment National Police Check.Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening and vaccination processes against specified infectious diseases.Note: This is a casual position, and the hours may vary. The full-time salary noted above will be paid pro-rata.
Health Service Officer - Intensive Care Unit
ACT Government, n Capital Territory
Our Vision: creating exceptional health care togetherOur Role: to be a health service that is trusted by our communityOur Values: Reliable, Progressive, Respectful and KindUnder current Public Health Emergency Directions all Canberra Health Services staff are required to have received at least one COVID-19 vaccination by 29 October and be fully vaccinated by 1 December 2021.In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.POSITION OVERVIEWCanberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/The Intensive Care Unit is a 31-bed level 3 Territory Referral Centre, which admits over 1900 patients a year. The Intensive Care Unit has unlimited accreditation with the College of Intensive Care Medicine of Australia and New Zealand for training in intensive care and has advanced trainees providing after hours cover. The Intensive Care Unit is a core member of ANZICS.The unit satisfies College requirements for training in Neurosurgery, Cardiothoracic and Trauma. The unit participates in international multi-disciplinary and multi-center research. The unit has a strong commitment to teaching at undergraduate and postgraduate and research with excellent opportunities for collaborative research.CHS is the single tertiary teaching hospital for the Australian Capital Territory and surrounding NSW region serving a population in excess of 650 000.Working within a busy and fast paced healthcare environment, the Health Service Officer (HSO) is responsible for supporting clinical team members by ensuring clinical resources including equipment and stock, are available, easily accessible and in good working order at all times. The HSO works within the ICU multidisciplinary team and must demonstrate excellent communication and interpersonal skills. The HSO must also ensure that knowledge of infection prevention and control principles are applied when working in this role.The successful applicant will be provided with comprehensive orientation program and ongoing education to support your training and transition into your new role.ABOUT YOUCHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.Behavioural CapabilitiesAbility to work independently and as part of a multidisciplinary teamExcellent communication and interpersonal skills to support the daily operations and service delivery.Demonstrates flexibility to work in a 24-hour rotating roster including morning, evening and night shifts.Position Requirements/Qualifications:Passionate in working in a hospital-based critical care environment or similar role.Committed in protecting and promoting patient-centred care through fostering safe and healthy working environment.Desirable:Understand how the National Standards and Quality Health Service (NSQHS) indicators align with this role.Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.Prior to commencement successful candidates will be required to: Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening and vaccination processes against specified infectious diseases.Undergo a pre-employment National Police Check.Note: These are temporary positions available for a period of six months with the possibility of extension.For more information on this position and how to apply “click here” Note These are temporary positions available for a period of six months with the possibility of extension. Career interest categories: Healthcare, Medical and Allied Services
Guest Services Officer
Hyatt Hotels and Resorts, Canberra, Connecticut
Hyatt Hotel Canberra is recruiting for a professional Guest Service Officer to join their Front Office team. Join us to redefine luxury. This is your chance to work with exclusive clientele at a luxurious heritage property like no other. As a valued member of the team you will enjoy: Complimentary employee meals Training and development opportunities Laundered uniforms Complimentary and discount accommodation at Hyatt properties worldwide About the Role In the role of Guest Service Officer you will be responsible for the guests arrival and departure experience. Reporting to the Front Office Manager, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office. This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas. Main Responsibilities Personally and frequently verifies that guests are receiving the best possible service during arrival and departure . To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately. To be familiar with the handling of cashiering functions. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc. Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Good Computer Skills particularly in the use of MS Office. Ability to work under pressure Positive, can-do attitude Diploma/certificate in Hospitality or Tourism Management is desirable Knowledge of Opera/Fidelio is desirable Preferable prerequisite knowledge of the Travel/Hotel industry but not essential Salary: . Date posted: 11/11/2021 04:43 AM
Senior Director External Reporting and Budgets
ACT Government, n Capital Territory
Our Vision: creating exceptional health care together.Our Role: to be a health service that is trusted by our community.Our Values: Reliable, Progressive, Respectful and Kind.Under current Public Health Emergency Directions all Canberra Health Services staff are required to have received at least one COVID-19 vaccination dose by 29 October and be fully vaccinated by 1 December 2021.In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.Position OverviewCanberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/Canberra Health Services Finance and Business Intelligence (FBI) Division is led by the Chief Financial Officer (CFO) who reports to the Chief Executive Officer. The Division is responsible for developing and maintaining budgets, financial management, and providing strong operational finance and performance reporting analysis across the health service.We provide financial advice and reporting to the hospital, including activity performance reports and business insights. Our dedicated Financial Business Partners provide direct support to clinical and operations partners, ensuring timely and accurate information is available to enhance critical decision support.This role is responsible for the leading a small team delivering specialist accounting functions that include financial statements and annual report requirements, external budgeting. monthly reporting to external stakeholders and ledger management.Duties:Under limited direction of the Senior Director, Accounting, Compliance and Improvement, you will be responsible for the delivery of the external reporting function including CHS financial statements, budget papers, performance reporting of strategic and accountability indicators and ongoing ledger management. The role will require collaboration with internal and external stakeholders including Shared Services and ACT Treasury.You will:Lead a small team in meeting the statutory and other reporting obligations of CHS Finance including:preparation of the annual external budget;preparation of annual Financial Statements, and other financial reports; andmanagement of the statement of performance and other reporting requirements.Provide leadership and management to the Finance and Business Intelligence division, including managing human and financial resources.Undertake consultation and high-level negotiations, liaison and coordination across the Minister’s office, Directorate and with other government agencies.Provide advice to the Chief Financial Officer and the Senior Management Team on financial trends and specific proposals.Partner with the leadership team in identifying / recommending and implementing business processes improvements.Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.About YouCHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.Behavioural CapabilitiesStrong organisational skills with a high degree of drive.Highly developed communication skills including the ability to produce high quality written documents and deliver presentations to a range of stakeholders.The ability to provide timely and accurate reporting under tight timeframes.Position Requirements/Qualifications:Highly Desirable:Experience in the provision of financial accounting in a highly complex environment.Experience in the preparation and delivery of financial statements in accordance with relevant Australian accounting standards.Experience in the use of Oracle Financials or similar financial management information system.Understanding of the ACT Government budgetary processes.Tertiary qualifications in accounting and professional membership or progress towards CPA / CA or comparable bodies.Hold a current driver’s license.Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.Prior to commencement successful candidates will be required to:Undergo a pre-employment National Police Check.
Building Services Officer - Macquarie Primary School
ACT Government, n Capital Territory
Macquarie Primary School is looking for a proactive and energetic Building Services Officer (BSO). As BSO, you are responsible for the day to day maintenance and security of the school grounds, buildings, furniture, fittings and equipment. With initiative and self-motivation, you will identify and prioritise tasks and see them through to completion with minimal supervision. You will work closely with the Business Manager to coordinate and oversee maintenance programs and contractors. You will have good interpersonal skills and be able to communicate effectively with a wide range of stakeholders and have the ability to prioritise tasks under pressure.Eligibility/Other Requirements:Evidence of a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011. For further information on Working with Vulnerable People registration refer to: Access CanberraMandatory Asbestos Awareness Training: Evidence of completion of training delivered by a Registered Training Organisation for Asbestos Awareness is required prior commencement. For further information refer to: Access CanberraA pre-employment medical clearance is required prior to commencement.Mandatory Training in other WHS procedures may be required during employment: for example Working at Heights, Sharps.In accordance with the Public Health (ACT School or Early Childhood Education and Care Workers COVID-19 Vaccination) Emergency Direction 2021, all ACT Education Directorate employees working in schools that cater for children under 12 (preschool to year 6 schools) are required to provide evidence of their ability to comply with the public health direction, including having received a current course of an approved COVID-19 vaccine or holding an approved exemption (where applicable).An industry recognised trade qualification will be highly regarded.Notes: This is a temporary position available immediately until 20 January 2023.In accordance with the Public Health (ACT School or Early Childhood Education and Care Workers COVID-19 Vaccination) Emergency Direction 2021, all ACT Education Directorate employees working in the following education settings will be required to provide evidence of their ability to comply with the public health direction, including having received a current course of an approved COVID-19 vaccine or holding an approved exemption (where applicable):schools that cater for children under 12 (preschool to year 6 schools)specialist schoolsflexible learning programs, andearly childhood education and care services (including out of school hours care)P-10 schools where they share a campus with those younger years.High schools and colleges that do not share a campus with primary school students are not covered by the mandate.
Indigenous Visitor Services Officer
ACT Government, n Capital Territory
If you enjoy delivering engaging public tours, local Ngunnawal programs, workshops, programs and sharing your Indigenous Australian cultural knowledge this job is for you!If you enjoy talking to people and delivering fantastic customer service, this job is for you.If you enjoy working as part of a team in a dynamic work environment within a world class facility, this job is for you.The National Arboretum Canberra acknowledges the traditional custodians of the land, the Ngunnawal people. The Arboretum is a culturally safe working place, actively promoting reconciliation and looking for an Aboriginal and/or Torres Strait Islander person who is enthusiastic and motivated to join our casual Visitor Services Officer team.The National Arboretum Canberra features 94 forests of threatened, rare and symbolic trees from Australia and around the world that are cultivated for conservation, education and recreation. The National Arboretum welcomes its diverse visitors to regular events, programs and guided tours. The primary focus of the Visitor Services team is providing high quality and pro-active customer service to all visitors while working at Village Centre Information Desk and delivering interpretive experiences across the site to visitors of all ages. The successful applicant will have experience working in a busy and dynamic environment, capably managing competing demands and public emergency situations.The Indigenous Visitor Services Officer role supports the delivery of local Ngunnawal programs, Indigenous Australian cultural programs, Ngala bus, tourism programs, walking tours, school holiday, educational programs and more. They will awork closely supporting the Indigenous Tourism Officer and Education Officer.Eligibility/Other Requirements:This is a designated position in accordance with s42, Discrimination Act 1991 and is only open to Aboriginal and/or Torres Strait Islander people. Aboriginal and/or Torres Strait Islander heritage is considered essential and therefore a Confirmation of Aboriginality may be requested..Current driver’s licence, with ability to train and obtain a public ‘O’ bus licence.Current First Aid CertificateCurrent registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804/~/working-with-vulnerable-people-%28wwvp%29-registration.Ability to undertake manual handling as required.Availability for weekday, after hours, public holiday and weekend work. Notes: This position will be offered on a casual basis and the full-time salary noted above will be paid pro-rata. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.
Library User Services Officer
The Australian National University, Canberra, ACT
Classification: ANU Officer Level 4 (Administration)Salary package:$ 66,403- $71,841 plus 17% superannuation Terms: Full time, ContinuingBe part of a dynamic team providing quality circulation, course reserve, and user services.Work across Library branches on the Acton campus.Assist with providing information services to clients.Position overviewWe are seeking an enthusiastic user services officer who is client-focused and thrives on delivering quality user services to the ANU community. This position works across Library branches, particularly the Law and Art and Music branches.The position participates in rostered shifts  on the Information Desk and online chat, answering routine enquiries and assisting Library users with the operation of equipment. You will also participate in the provision of library circulation, reserve and related services.Experience with software applications, good communication and interpersonal skills, together with the ability to  work effectively as a team-member are all essential requirements.  Knowledge of library user services and circulation functions are highly regarded together with relevant work experience.For more information, please contact Alisha Nolan by phone at 02 6125 7053 or by email at alisha.nolan@anu.edu.au  The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au  ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusionApplication informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria.A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.Other documents, if required.Applications which do not address the selection criteria may not be considered for the position.Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results.