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Senior Operational Support Officer
ACT Government, n Capital Territory
Details: The Restorative Justice Unit (RJU), located within the Justice Reform Branch of Legislation, Policy & Programs, JACS Directorate, is a high-performing team that provides restorative justice services for eligible participants. The restorative process is guided by legislation and is limited to matters within the ACT criminal justice system. The RJU is an inclusive and dynamic environment which is guided by trauma-informed and restorative practice, both with clients and with each other.The RJU is looking for an experienced and motivated administrator to join the team. The successful candidate will provide high-level support and coordination to the administrative functions of the RJU, including supervising one other team member. Duties include maintaining a database, completing periodic and custom statistical reports, supporting monitoring and evaluation efforts, as well as quality assurance activities to assist with compliance with the Crimes (Restorative Justice) Act 2004 and other legislation.The successful candidate should have strong skills in administration and supporting the effective functioning of workflows in a busy service provision environment. They should have experience in the use of a variety of software and electronic filing systems, as well as experience in managing the collection and storage of data. The successful candidate should also have experience in assisting to design and run complex reporting.To be successful in the Senior Operational Support Officer’s position, the candidate will need to exhibit strong organisational and people management skills. They’ll need to be a skilled communicator and move between presenting data insights to aid understanding and decision making and sensitively delivering feedback to shape individual and group practice. The successful candidate should have an excellent eye for detail.Eligibility/Other Requirements: The following would be highly desirable:Relevant qualifications in data analysis/project management or equivalent experience.Driver’s licence.The successful candidate will also be required to complete background/security clearance checks.Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection will be based upon written application and interview and/or work test. Reference checks will be conducted for merit-listed candidates.