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Salesforce, Canberra, AU
Program Architect To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Group Job Details Program Architect/Senior Program Architect Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! The Program Architect plays a critical role within Salesforce Services, serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Responsibilities: Become a highly certified and recognized Salesforce expert. Serve as a Trusted Advisor, drive conversations with our customer's Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure. Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues. Experience/Skills Required: 2+ years of Salesforce consulting and implementation experience in Technical Solutioning and/or architecture - preferred 8+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources. 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization. Strong understanding of software development and deliver processes (DevOps), preferably in a Salesforce environment Experience with key areas of enterprise architecture, including integration technologies, single sign on, and master data management. Experience with Waterfall and/or Agile implementation methodologies. Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs. Proven ability to analyze, design, and optimize business processes via technology and integration. Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Polished speaker with the ability to evangelize best practices at various levels within a large organization. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Travel to client site (average of 75%), but may be higher or lower based on the client engagement. Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 3 months: SFDC Certified Administrator Sales Cloud Consultant Service Cloud Consultant SFDC Certified Advanced Administrator SFDC Marketing Cloud Certification About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all.
Sr. Solutions Architect - Amazon Web Services (Canberra)
Amazon, Canberra, Any
DESCRIPTION Job summary• Do you like helping customers solve difficult technical problems?• Are you great with people?• Would you like to use the latest cloud computing technologies?• Do you have a knack for helping companies understand infrastructure & application architectures including the integration approaches?• Do you thrive for the chance to be consultative while leading technical direction?• Do you want to be part of the business development team helping to establish Amazon Web Services as a leading technology platform?As a public sector Solutions Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of AWS cloud services within strategic accounts.The Solutions Architecture team owns the on-going technical relationship with customers. Your broad responsibilities will include owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad knowledge of how applications and services are constructed using the AWS platform.The ideal candidate will possess communication skills that allow them to represent Amazon well within a customer's environment and drive discussions with senior personnel, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. They should also have a demonstrated ability to think strategically about business, product, and technical challenges.Roles & Responsibilities:• Serve as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform.• Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria.• Own technical direction and design, and help ensure a timely and successful engagement of customer technical staff or AWS partners for implementation• Advocate for the customer within AWS. Engage other AWS experts where necessary and drive the AWS roadmap to meet customer requirements.• Capture and share best-practice knowledge amongst the solution architect community• Provide thought leadership through public presentations and production of technical materials• Understand the AWS market segments, customer base, and industry verticals.• Understand and exploit internal Amazon systems.BASIC QUALIFICATIONS • The right person will combine deep technical ability with excellent people skills, possessing 10+ years of industry experience and strong current solution architecture (implementation/consulting) experience• Experience architecting infrastructure solutions using *nix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. AWS specific experience a bonus.• Experience working within the Enterprise Software market or Internet industries is highly desired.• Enterprise application and database architecture a bonus.• Proficient in verbal and written communication, as well as the ability to work effectively across internal and external organizations.PREFERRED QUALIFICATIONS • Computing Science or Mathematics background highly desired; working knowledge of software development practices and technologies highly desired.• AWS Certifications• Background in working with the public sectorAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.aws-sabdm-apaws-solarch-apSalary: . Date posted: 11/22/2021 08:06 PM
Technical Sales Representative - Datacentre Sales
Dell, Canberra, Any
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a Technical Sales Representative - Datacentre Sales.At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email. Key Responsibilities As a Datacentre Product Specialist, you will be responsible for architecting, quoting, and selling Dell Server, HyperConverged(HCI), Converged (VxRail/Rack and XC), Enterprise Infrastructure (EI), Storage, Data Protection and Networking solutions in the assigned segment. You will build and maintain customer relationships, both internal and external, by providing leadership and guidance for data center solutions while ensuring there is always a rapid, accurate response to customer needs via email or phone. Qualifies Datacentre sales opportunities in terms of customer technical requirements, competition, decision making process and funding. Prepares detailed product specifications for the purpose of selling high end Datacentre products and solutions Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers either by phone, email Assists in new account development and/or expanding existing accounts Leverages cross-functional resources to achieve results/meet customers/partners needs Essential Requirements Demonstrate experience in a technical pre-sales role. Experience and knowledge of Compute & Networking products, services, concepts, solutions e.g. HCI, Networking, Storage, Data Protection or HPC, and also Enterprise Software knowledge (eg Virtualisation, Security, Software Defined) Experience of working in a cross-functional solutions based sales team Industry knowledge from either a sales or technical view Comfortable dealing with all corporate levels including senior decision makers, Sales, Technical, Financial, Marketing Passion for learning new skills and technologies and proven experience of articulating how this benefits customers. Fluent written and spoken English A career with Dell means that you'll be working at the cutting edge of technology. You will be selling high-level, complex business systems, software, solutions, storage and services to people who want to hear about the value Dell can add to their organisations.Training and coaching will be provided, however successful candidates will need to be highly motivated with the ability to independently determine approach to activities and initiatives. Benefits We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.If you're ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .Salary: . Date posted: 11/10/2021 05:34 PM
Partner Solutions Architect
Amazon, Canberra, Any
Senior Solution Architect - Full time and Part time Opportunities
Salesforce, Canberra, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsSalesforce Industries is looking to expand our Customer Success team by hiring hardworking and enthusiastic Industry Solution Architects.Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.We are looking for industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer's business requirements, design, and configure the desired solution. This is a focused team of industry experts whose mission is to work with our largest and most meaningful customers and implementation partners to deliver solutions that delight the customers. ResponsibilitiesEffective in working with customers, including business executives, business analysts, and IT development staffEffective in understanding business needs and distilling the information into business and technical requirementsComfortable working with sophisticated business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. A collaborative and empathetic relationship with the business partners will be central to your role. Your commitment to their success should never be in doubt.You'll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.If you enjoy working with customers to help them succeed and flourish on working with groundbreaking technologies, this is the role for you. This role will require travel to customer locations. ExperienceYou will have 8+ years of experience of working on deployment teams, ideally using Agile development techniquesYou will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou'll have excellent communication skills to communicate with customers, partners, and internal team membersYou'll have the vision to help us take our company to the next level TECHNICAL SKILLSIn-depth knowledge of key processes in industry-specific solutions Process modeling tools and standard methodologiesProject management tools and standard methodologiesData modelingSystems analysis and designDESIRED CERTIFICATIONS/QUALIFICATIONBachelor's or Master's degree in Computer Science, Software Engineering, Business or a related fieldSalesforce Sales/Service Cloud ConsultantSalesforce AdministratorSalesforce DeveloperCertified Scrum Master / Certified Product OwnerAbout Salesforce:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Salesforce welcomes all.Salary: . Date posted: 11/12/2021 03:45 PM
Senior Business Analyst
Leidos, Canberra, n Capital Territory
Company DescriptionAt Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person here is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they can have.Job DescriptionYour New RoleWorking on a business critical program for one of Leidos’ largest clients, the Business Analyst will be responsible for customer engagement, process modelling and development of system requirements, as well as the elicitation of business and technical requirements and the modelling of new and existing business processes to inform ICT project delivery for a fast paced, dynamic business unit.Tasks include:Liaise with Project Managers, Solution Architect/Engineers in the scoping and estimating for new initiativesTranslate business requirements into technical specifications in-line with proposed solutionsDocument, analyse and revise current and proposed business processesDocument Functional and Non-functional RequirementsSupport the Implementation and delivery of systems, services and software as per customer specifications and agreed solution documentInvestigate issues/errors/flaws in the current setup and identify ways to improve systems performance and efficiency by suggesting best practices in line with the organisations’ processes and system deployment standardsComplying with applicable standards, processes and governanceLiaise with development teams, other technical stakeholders and external vendors.Use your understanding of the different stakeholders in healthcare to plan and facilitate workshops to further define functionality, service and system flows.User Story development and participation in sprint planning and execution.Participate in working sessions with the scrum team to provide clarity on user stories, prioritise user stories and refine acceptance criteria.QualificationsAbout You and What You'll BringCoupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives. You will also have:Competency in one or more related areas (application, data, information, infrastructure etc.)A track record of working on complex projectsExperience working with security controlsProven track record of the development of architectural documentation and solution designsAbility to consult directly with customers and offer strategic advice as well as consulting experience within agile environmentsAbility to work under a high level of autonomyDemonstrated ability to operate at a consistently high level in isolation and as a team player.Experience with using DOORS, Jira, and ConfluenceAgile project management is desirableUnderstanding of the healthcare operational environment and experience with clinical software applications/ information systems is highly desirable.Experience in process mapping/modelling in a healthcare setting is desirable.Additional InformationWhat you’ll loveDue to the nature of the work, this role will require applicants to be Australian Citizens with a current NV-2 Australian Government Security Clearance.Join a motivated team, with managers who support and enable you; A mature, flexible work-place culture - you decide where it makes sense for you to spend your day; Growth phase business bringing a variety of projects that will build your capability and versatility.Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. This can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain proscribed countries.