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Business Analyst
MACRO Recruitment, ACT
1-3 year contract at DHA to implement an Aged Care star rating system, complex ICT project to strengthen Aged Care Quality StandardsRequires planning, managing and executing ICT software development projects and Australian Citizenship, you do not need Aged Care industry experienceDaily rate depends on experienceWoden, ACTYou'll need experience • Proven experience in business analysis for digital projects, working in agile teams• Strong technical skills (data and API focus) with a proven ability to translate and document stakeholder and business needs into solution requirements and user stories• Ability to work with people across all levels of an organisation, including senior executives in a dynamic environment• Demonstrated facilitation, stakeholder management skills and communication skills including strong negotiation skillsYour next client is the Department of Health in Woden, ACTThe Australian Aged Care system has evolved over the last several years and there is a significant program of future and ongoing improvements to ensure access to person-centred high quality aged care services. The Department of Health needs to ensure the continued alignment of aged care improvements with the Government’s strategic agenda and sector feedback.The key elements includeQuality policy and implementation including:Developing and implementing a residential aged care Star Rating System on My Aged CareIntroducing new residential Aged Care Quality Indicators and expanding Quality Indicators to include in-home aged care servicesRegulatory policy and systems design and implementation including:Reviewing and strengthening the Aged Care Quality StandardsStrengthening aged care provider governance accountabilitiesDeveloping and implementing National Care and Support Working Regulation policy and systemsExtending the Serious Incident Response Scheme (SIRS) to in-home aged care services andExpanding the Risk Based Targeting and Information Sharing (RBTIS) program for prudential reporting and in-home aged care services.Call Daryl Keeley on 03 95731504
Project Manager
MACRO Recruitment, ACT
ASAP start at DESE to assist in creating and implementing a tailored project management frameworkRequires experience with managing public sector agency budgets and baseline security clearance (will sponsor NV1 to maintain your clearance )Salary guide $150-160 phThe role is based in Canberra and daily on site work will be required.The National Skills Commission (NSC) which is working to develop intelligence on Australia’s labour market, workforce changes and current and emerging skills needs. The Forecasting, Skills and Analysis Branch uses skills forecasting and analysis to provide data and intelligence about the labour market and current and future skills needs. Most of the branch’s output is new and/or experimental analysis and the branch is well staffed in its data analytics capabilities.To support this work, the NSC is seeking to fill several digital and project related roles.A Project Manager position is available within Strategy team to assist in creating and implementing a project management framework tailored to the NSC. Earlier this year, the NSC’s data management maturity was assessed using the Enterprise Data Management Council’s Data Management Capability Assessment Model (DCAM). One suite of recommendations related to the establishment of a whole of NSC project management/tracking system.The NSC sits within the Department of Education, Skills and Employment (DESE), which has an established project management framework and suite of associated documents. These are designed for projects larger in size and scope then those of the NSC, which are generally 1-3 person projects for less than 6 months.The position will initially involve working with appointed external consultants to design and progressively implement a new project management framework by the end of 2021. The NSC is seeking a project manager who can bring this experience but is also willing to perform the typical daily tasks of project management. The position is expected to work with a broad range of colleagues from analysts through to senior executives and must therefore have excellent oral and written communications skills.One key stream of work which you will need to be closely integrated with is the establishment of the NSC’s data lake. This will include working with IT delivery areas of DESE to understand the progress of this work, review their reporting, and communicate any issues and risks to senior management in the NSC.The duties of the position include:• Developing an understanding of the existing project management approaches within the NSC• Assisting in scoping out the requirements for the procurement of an external consultant• Working with the consultant to design the NSC’s project management framework, including process and templates• Assist in implementing cultural change across the NSC to embed a consistent approach to project management, guided by the new framework• Once procedures are in place, assist EL2s across the NSC on a weekly/fortnightly basis to undertake reporting• Manage workflow with senior executive and their representatives• Managing the risk and issues register• Providing high level reporting across all of the projects in the NSC• Monitor costs and expendituresFamiliarity with the following would be of value:• Agile• DevOps• Data governance• Aristotle, Purview• Managing public sector agency budgets• Data lake implementation/establishment
IT Service Desk Analyst
MACRO Recruitment, ACT
You'll be the first point of contact for all the Attorney-General’s IT systems, via phone, email, onsite-support, including video conferencing and training.Requires proven understanding of ITIL and IT Service Desk & Onsite best practice and current negative vetting level 1 clearance or a baselineSalary guide: $30-$50 per hourCanberra & NSWEstimated start date: 6-12-2021To perform this role the successful candidate requires an NV1 security clearance. Candidates with proven IT support experience with an NV1 security clearance in progress may be considered.Exceptionally strong candidates with proven IT support experience with a baseline security clearance may be consideredThe Service Desk Analyst provides first and limited second level IT support to the Attorney-General’s Department and the Australian Government Solicitor. The successful applicant will work as part of a local and geographically disperse team and shares a reporting line. The candidate must possess strong client service and technical skills, and applies sound judgement and initiative. The hours of operation are 37.5 per week with some out of hours and weekend requirements as directed. We have four (4) positions available. Three (3)_in Canberra and one (1) in Sydney. Some interstate travel maybe required.Must have:a proven understanding of ITIL and IT Service Desk & Onsite best practice. Experience and knowledge in a broad range of technical skills including; Microsoft Active Directory and Exchange, Citrix, Windows 10, Microsoft Office, VPN, Mobility Devices including tablets, Next G, Telephony, and Video Conferencing.NV1 security clearanceDuties and responsibilities:• Working as a member of a cohesive team, providing effective first and limited second level IT support and assistance to AGD and AGS clients• Liaise with clients and other areas on technical support issues, problem resolution and assistance, through to resolution.• Contribute to problem rectification and fault reporting including logging, escalation and coordination with team members and other IT support areas using an ITSM tool.• Install and configuration software and hardware• Assist in the development and maintenance of standard operating processes and procedures• Log, manage and process Incidents and emails in job queues through an ITSM database• Perform the installation and configuration of desktop hardware and other devices• Utilise and contribute to the support material such as standard operating procedures and knowledge base.• Assist in the development and maintenance of material for the operation of the section.• Undertake project work and other tasks as required or directed.
Senior Solution Architect - Full time and Part time Opportunities
Salesforce, Canberra, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsSalesforce Industries is looking to expand our Customer Success team by hiring hardworking and enthusiastic Industry Solution Architects.Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.We are looking for industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer's business requirements, design, and configure the desired solution. This is a focused team of industry experts whose mission is to work with our largest and most meaningful customers and implementation partners to deliver solutions that delight the customers. ResponsibilitiesEffective in working with customers, including business executives, business analysts, and IT development staffEffective in understanding business needs and distilling the information into business and technical requirementsComfortable working with sophisticated business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. A collaborative and empathetic relationship with the business partners will be central to your role. Your commitment to their success should never be in doubt.You'll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.If you enjoy working with customers to help them succeed and flourish on working with groundbreaking technologies, this is the role for you. This role will require travel to customer locations. ExperienceYou will have 8+ years of experience of working on deployment teams, ideally using Agile development techniquesYou will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou'll have excellent communication skills to communicate with customers, partners, and internal team membersYou'll have the vision to help us take our company to the next level TECHNICAL SKILLSIn-depth knowledge of key processes in industry-specific solutions Process modeling tools and standard methodologiesProject management tools and standard methodologiesData modelingSystems analysis and designDESIRED CERTIFICATIONS/QUALIFICATIONBachelor's or Master's degree in Computer Science, Software Engineering, Business or a related fieldSalesforce Sales/Service Cloud ConsultantSalesforce AdministratorSalesforce DeveloperCertified Scrum Master / Certified Product OwnerAbout Salesforce:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Salesforce welcomes all.Salary: . Date posted: 11/12/2021 03:45 PM
Data Officer/Analyst
ACT Government, n Capital Territory
Are you a whiz at puzzles? Do you get a sense of accomplishment from complex projects? Access Canberra’s Engagement, Compliance and COVID-19 Response branch is looking for a talented individual to assist with data capture, analysis and reporting. The role will be responsible for assisting in creating field ready data capture systems through the use of Esri GIS systems and reporting on the field works of Access Canberra’s COVID compliance inspectors. The role will require an agile, timely and detailed oriented applicant who will require a level of flexibility to adapt to the ongoing changes of the COVID-19 pandemic.Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply. Eligibility/Other RequirementsBasic experience in the use of formulas or coding is preferred.Experience using ESRI ArcGIS software would be an advantage.Full driver’s licence is essential. Notes: This is a temporary position available until 30 June 2022 with possibility of extension and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. This position will be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.
Data Analyst, Reporting and Analysis
ACT Government, n Capital Territory
Exciting opportunities exist for an Assistant Director and an Information Technical Officer grade 2 (ITO2) to work in the busy dynamic reporting and analysis team. The Assistant Director/ITO2 will primarily support the team in assisting with the successful implementation of a new Notifiable Diseases Management System (NDMS). In addition, the roles will support responding to data requests and developing reports to be used for management decision making and providing accurate analysis of activity data to all levels of ACT Health. This role is crucial for enabling the ACT Health Directorate to provide quality reporting and analysis and ensure successful implementation of NDMS. The role of the Assistant Director/ITO2 will be fast-paced and challenging, but you’ll be contributing to the transformational change in the ACT health system and we promise we’ll have a lot of fun along the way.These positions will sit within the Future Capability Hub but will work for the Information and Data Management (IDM) branch. The IDM branch is responsible for managing the ACT Health Directorate’s reporting requirements to national data agencies and Australian governments. This includes activity, performance and costing data. IDM also manages the Directorate’s relationships with the national data agencies, is responsible for developing and monitoring a health performance framework and for the delivery of health services across the ACT. ACT Health supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.Eligibility/Other Requirements: This role requires you to obtain and maintain an Australian Government NV1 security clearance, which will be sponsored by the ACT Health Directorate. In order to be eligible for an NV1 security clearance, you must be an Australian citizen. If you are not successful in obtaining a Security clearance, your employment in the role will not commence. If already commenced, your employment will be terminated.Notes: This is a temporary position available from 1 December 2021 until 1 December 2022. A Merit Pool will be established from this selection process and will be used to fill similar vacancies over the next 12 months.
Data analyst sap systems
The Staffing Group, Canberra, n Capital Territory
Our Federal Government Client is seeking talented SAP Data Analysts to join an interesting and critical program of work upgrading Legacy systems to more contemporary methods. You will work as part of a team of various Business Analysts and Managers to ensure the department's project timelines and objectives are achieved.Some of the responsibilities and accountabilities will include but will not be limited to: Design the business rules for data objects and their relationship to other data objects within SAP. Govern the design of the data migration from Legacy applications. Prepare for data migration from Legacy applications. Drive enterprise-wide transformation activities. Plan business readiness activities. Candidates with the following skills are encouraged to apply: Extensive practical experience working with SAP systems in large organisations. Experience in SAP S4/HANA Extensive experience working on data migration programs. Sound stakeholder management and communication skills How to Apply: If interested, please apply directly through the links provided. Alternately, please feel free to contact Raj or Wanya for more information.Raj SinghORWanya EgglerFollow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:
Team member data analyst
Australian Federal Police (AFP), Canberra, n Capital Territory
Job Details JOB TITLE - Team Member, Data Analyst EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Band 05, 88,661.00 - 96,049.00 JOB REFERENCE NUMBER - 7632 CONTACT OFFICER - Rebecca Jackson, Phone:, Email: APPLICATIONS CLOSE - 11:59pm (AEST) 20/10/2021 This advertisement is to fill current vacancies and create a merit pool for future vacancies arising over the next 12 months. Australian Federal Police Policing for a safer Australia - the world is changing, crime is changing, we are changing to meet new challenges. The mission of the AFP is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT. Applications are invited from suitably qualified people who are interested in an appointment to the AFP. Applicants should demonstrate a commitment to the core values of the AFP, and their application must address selection criteria and the relevant work level standards. The AFP offers a generous remuneration and conditions package, full details can be found here. As an inclusive organisation, the AFP provides opportunity for all Australians to fairly gain employment in the AFP. We appreciate that everyone is unique and acknowledge that diversity in thought leads to greater transparency and improved consideration in our decision making. To support our employees we also provide flexible work arrangements. Role Summary We are looking for experienced data analysts who are able to turn data into information, information into insight and insight into business decisions. The successful applicant will be able to interpret data and provide easy to understand reports for AFP executive and internal and external stakeholders. To perform this role at the required level you will need an eye for detail, ability to manage master data sets, develop reports, troubleshoot data issues and have a strong understanding of data analysis tools and data bases. This role is located in Professional Standards. As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. Role Description & Responsibilities A successful applicant for this role will be required to contribute to the achievement of outcomes in relation to the analysis of data and information and the production of regular and ad hoc reports, predominately for internal stakeholders. This work may include: Using AFP tools and systems, such as SAS Visual Analytics, to access, search, map and analyse various forms of data to inform analysis and reporting. Communicating information and analytical data verbally, visually (including the creation of dashboards) and in written material to stakeholders. Generate easy to interpret reports based on collected data. Analysing data to identify trends, patterns and specific issues to guide the direction of operational and organisational change. Interpreting data, analysing results using statistical techniques. Quality assurance of data to ensure compatibility with requests, and accuracy of data input. Providing specific recommendations about what data needs tracking and how it can be used to benefit the organisation. Liaison with internal and external stakeholders to support and guide best practice data collection. Maintaining currency in data analysis processes and technical knowledge through ongoing development and learning opportunities outside the formal education process. This role predominantly involves working independently and as part of a team to extract, evaluate and communicate data and analytical information. Essential Requirements Must be an Australian Citizen. Negative Vetting 1 (Secret) security clearance or the ability to obtain one. Qualifications and/or demonstrated skills and experience in data analysis and corporate reporting. Desirable Requirements Demonstrated experience using SAS Visual Analytics or a similar visual analytics tool. Selection Criteria Organising your work, making sound decisions and achieving outcomes Communicating and working effectively with other people Applying technical knowledge, expertise and skills Required Application Documents As part of your application you will be required to submit the following documents: Applicant response (pitch - maximum two pages) Resume/CV Advice for Applicants Application All mandatory fields must be completed by the applicant. Applicants must provide all requested documents as outlined above in 'Required Application Documents'. All requested documents must be uploaded to the online application form and submitted before the closing date and time. Any documents not supplied may result in your application being withdrawn from the recruitment process. The applicant response (pitch) should address the selection criteria and work level standards relevant to the role and provide evidence as to why you are the best fit for the position. The work level standards are specific to the band level of the role you are applying for and can assist in guiding you to address the selection criteria to the level required of the role. Employment Suitability Requirements Applicants, who are not current AFP employees, that progress to the next stage of an AFP recruitment process will be required to provide the following documents: Completed Employment Suitability Questionnaire (ESQ); Traffic history for the last 10 years; and Proof of Australian citizenship. Applicants will be advised by AFP Recruitment if they are required to provide this information. We encourage all applicants to review the AFP's minimum employment requirements and employment suitability standards to ensure that you meet the set requirements before you submit your application. Applicants whom do not meet these requirements, or fail to provide the required documents, will be removed from the recruitment process. For further information on other employment opportunities in the AFP, please visit our website.
IT Service Desk Analyst
MACRO Recruitment, ACT
6 months minimum contract withe AEC providing ICT support for Microsoft SCCM, Active Directory, Citrix, ITIL and Remote Access platforms.Must have NV1 and previous experience in providing IT SupportCanberra based$depends on experienceA Service Desk Analyst supports the Service Desk Manager in the operation of the AEC’s Service Desk that provides support to staff on core business operations and processes, the resolution of technical ICT problems and includes participating in section planning for short term tasks and work area planning for longer term initiatives.The role is responsible for undertaking work that is moderately complex to complex in nature, under limited direction, utilising expertise in the area of systems and infrastructure, and operational support across a geographically dispersed network.Service Desk Analysts may also be required to assist the ICT Provisioning & Support team with requests that relate to equipment, mobile devices and configuration.The volume of requests for advice and matters, along with the urgency to resolve matters, will increase significantly across both electoral and referendum events.There will be a requirement for work outside standard business hours during an electoral event period.Estimated start date10-01-2022Location of work Australian Capital TerritoryInitial Term to 30 June 2022, Extensions are possible, however the position is tied to the 2022 Federal Election.Essential criteriaDemonstrated experience in assisting staff via phone, email, remote and onsite support with incidents and service requests within an ITIL framework. Record accurate, timely and meaningful data in relation to client follow ups, requests and communication.Experience providing high quality services to support the AEC across a geographically dispersed network as required by providing consistent, professional and timely support and guidance to staff on program operations and ICT.The ability to determine software and hardware requirements to provide solutions to problems. Install and configure software and hardware, and repair and replace peripheral equipment.A demonstrated ability to working harmoniously within a team to achieve positive results, coordinating with team members and other support areas to provide resolution of issues, including the escalation of more complex issues to management and technical teams as required.Ability to perform systems administration and asset management tasks in support of the AEC Service Operations section. Assist with the planning and delivery of additional support activities aimed at enhancing the capability of the AEC.Conduct research and analysis to obtain evidence-based conclusions and assist in the management, preparation and coordination of policy or procedure formulation and/or project managementDesirable criteriaKnowledge and experience in the use of Microsoft Windows, Microsoft Office, Microsoft SCCM, Active Directory, Citrix, ITIL and Remote Access platforms are highly desirable.Ability to gain an understanding of Australian electoral law and practice.