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Program Architect
Salesforce, Canberra, AU
Program Architect To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Group Job Details Program Architect/Senior Program Architect Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! The Program Architect plays a critical role within Salesforce Services, serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Responsibilities: Become a highly certified and recognized Salesforce expert. Serve as a Trusted Advisor, drive conversations with our customer's Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure. Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues. Experience/Skills Required: 2+ years of Salesforce consulting and implementation experience in Technical Solutioning and/or architecture - preferred 8+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources. 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization. Strong understanding of software development and deliver processes (DevOps), preferably in a Salesforce environment Experience with key areas of enterprise architecture, including integration technologies, single sign on, and master data management. Experience with Waterfall and/or Agile implementation methodologies. Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs. Proven ability to analyze, design, and optimize business processes via technology and integration. Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Polished speaker with the ability to evangelize best practices at various levels within a large organization. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Travel to client site (average of 75%), but may be higher or lower based on the client engagement. Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 3 months: SFDC Certified Administrator Sales Cloud Consultant Service Cloud Consultant SFDC Certified Advanced Administrator SFDC Marketing Cloud Certification About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all.
Senior Solution Architect - Full time and Part time Opportunities
Salesforce, Canberra, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsSalesforce Industries is looking to expand our Customer Success team by hiring hardworking and enthusiastic Industry Solution Architects.Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.We are looking for industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer's business requirements, design, and configure the desired solution. This is a focused team of industry experts whose mission is to work with our largest and most meaningful customers and implementation partners to deliver solutions that delight the customers. ResponsibilitiesEffective in working with customers, including business executives, business analysts, and IT development staffEffective in understanding business needs and distilling the information into business and technical requirementsComfortable working with sophisticated business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. A collaborative and empathetic relationship with the business partners will be central to your role. Your commitment to their success should never be in doubt.You'll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.If you enjoy working with customers to help them succeed and flourish on working with groundbreaking technologies, this is the role for you. This role will require travel to customer locations. ExperienceYou will have 8+ years of experience of working on deployment teams, ideally using Agile development techniquesYou will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou'll have excellent communication skills to communicate with customers, partners, and internal team membersYou'll have the vision to help us take our company to the next level TECHNICAL SKILLSIn-depth knowledge of key processes in industry-specific solutions Process modeling tools and standard methodologiesProject management tools and standard methodologiesData modelingSystems analysis and designDESIRED CERTIFICATIONS/QUALIFICATIONBachelor's or Master's degree in Computer Science, Software Engineering, Business or a related fieldSalesforce Sales/Service Cloud ConsultantSalesforce AdministratorSalesforce DeveloperCertified Scrum Master / Certified Product OwnerAbout Salesforce:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Salesforce welcomes all.Salary: . Date posted: 11/12/2021 03:45 PM
Senior Solution Architect
Teradata, Canberra, n Capital Territory
Teradata Consulting Role Description. Senior Solution Architect . The Solution Architect has deep knowledge of a stack of technologies required for a client's solution. The Solution Architect defines the logical and physical architecture blueprints for a project and works with the Ecosystem Architect to determine technology and implementation choices and tradeoffs. The Solution Architect has consulting and people leadership skills targeting client Enterprise Architects and Project Tech Leads: Key Areas of Responsibility: Define logical architecture and/or physical layers for a client solution. Define and develop architecture for integration of the Ecosystem Architecture components into the client's Analytic Ecosystem. Provides direct support for solution delivery teams. Works directly with the Teradata Ecosystem Architect and other consultants. Work with Teradata project managers to scope projects and develop a statement of work, project plan, and risk analysis. Provide architecture thought leadership and actively participate in the design, implementation, and roll-out efforts. Technical Skills: Solution Expert with Implementation Experience - Has been or is now actively involved in technical consulting engagements. Deep technical experience in some significant portion of the analytic ecosystem technologies, and knowledgeable in others to connect appropriate dots for a given solution. Expertise in Teradata or other major RDBMS - Has been or is currently actively involved in designing and or implementing projects that include Teradata or other major RDBMS such as IBM DB2, Oracle, AWS Redshift etc. Expertise documenting technical systems architectures and explaining the systems so that both developers and technical (IT) managers can understand the rationale behind the design. Expertise in On-Premises and Cloud : Can define architectures covering on-premises, cloud, and hybrid of on-premises combined with cloud. Demonstrate an understanding of cloud computing and cloud native tools from at least one of the following CSPs (Google Cloud, Azure or AWS). Experience in designing and transferring applications to the cloud is a plus. Identifies and Utilizes Design Patterns - Promotes reuse through actions, identifies and develops emerging patterns. Consulting Skills: Consulting and leadership skills targeted at customer project roles. Targets Audience Appropriately - Transitions between architects and implementers at appropriate level for audience. Articulate and persuasive - Can present as a solution team leader and influence decisions. Other Requirements: All applicants must be an Australian citizen and be able to obtain a Federal Government security clearance. Teradata is an equal opportunity employer in all aspects of our business. We are excited by the unique qualities, abilities, and perspectives each person brings, and candidates are considered on all the fundamentals they may bring to the role and the team. . Our Company. Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data. At Teradata, we are leading the data era. As enterprises address today's digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs. Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organizationregardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency. As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today's challenges and reimagine tomorrow's world.