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Program Architect
Salesforce, Canberra, AU
Program Architect To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Group Job Details Program Architect/Senior Program Architect Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! The Program Architect plays a critical role within Salesforce Services, serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Responsibilities: Become a highly certified and recognized Salesforce expert. Serve as a Trusted Advisor, drive conversations with our customer's Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure. Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues. Experience/Skills Required: 2+ years of Salesforce consulting and implementation experience in Technical Solutioning and/or architecture - preferred 8+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources. 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization. Strong understanding of software development and deliver processes (DevOps), preferably in a Salesforce environment Experience with key areas of enterprise architecture, including integration technologies, single sign on, and master data management. Experience with Waterfall and/or Agile implementation methodologies. Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs. Proven ability to analyze, design, and optimize business processes via technology and integration. Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Polished speaker with the ability to evangelize best practices at various levels within a large organization. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Travel to client site (average of 75%), but may be higher or lower based on the client engagement. Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 3 months: SFDC Certified Administrator Sales Cloud Consultant Service Cloud Consultant SFDC Certified Advanced Administrator SFDC Marketing Cloud Certification About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all.
Systems Administrator
ACT Government, n Capital Territory
AGENCY OVERVIEWThe ACT Integrity Commission (ACTIC) is an independent body that has powers under the Integrity Commission Act 2018 to investigate and prevent corrupt conduct and foster public confidence in the ACT Legislative Assembly and the ACT public sector. To complement its investigative, referral and preventative functions, the ACTIC will also deliver anti-corruption advisory, education and training services.The ACTIC commenced the operational component of its work on 1 December 2019.The Commission is moving to an independent IT system. As part of that transition the occupant of this position will work closely with the CEO and an identified IT consultancy, to design, develop and transition the Commission to achieve independent IT functionality.POSITION OVERVIEWThe Systems Administrator will, once an independent IT network has been established, primarily be responsible for ensuring the continued operation of the Commission’s ICT environment. Secondary duties include assisting Commission staff with ICT issues, and the Computer Forensics Specialist.As part of this role, you will be required to work with internal and external stakeholders and third-party contractors to design, support and extend core enterprise systems. You will support the enterprise architecture by developing and implementing the infrastructure standardisation and improvement initiatives as and when required. This role is instrumental in Problem Management - to resolve ICT Problems, develop solutions to reduce incidents and to recover from unplanned critical events.WHAT YOU REQUIREThe following capabilities form the criteria that are required to perform the duties and responsibilities of the position.High level technical experience, expertise and comprehensive knowledge of systems administration, preferably in a government environment.Well-developed research and high-level analytical skills.Advanced oral and written communication skills, enabling effective communication with a wide range of people both within and external to the Commission, which includes an ability to explain complex technical digital concepts in non-technical language.Professional / Technical Skills and KnowledgeAssociate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience.Minimum three years of database, network administration, or system administration experience.System administration and IT certifications in Linux, Microsoft, or other network related fields are desirable.Strong knowledge of systems and networking software, hardware, and networking protocols.Experience with scripting and automation tools.Strong performance history in developing and implementing IT strategy and plans, including implementation of road maps for architecture and resource allocation, hardware and software management, vendor management and risk management.Strong knowledge of security, storage, data protection, and disaster recovery protocols. Specific technologies:Microsoft Windows Server.VMWare.Office365 including Exchange, SharePoint and Teams.Cisco hardware and software.Cloud infrastructure (AWS/Azure).Behavioural CapabilitiesOrganisational abilities; include the ability and flexibility to effectively manage and prioritise multiple tasks to meet tight deadlines.Strong Analytical and problem-solving skills.Initiative and attention to detail.Ability to work autonomously under limited direction.Ability to work collaboratively within a small team.Compliance Requirements/ QualificationsThis position will require, at a minimum, an NV1 security clearance or the ability to achieve such clearance. Approval to commence employment may be granted by the Commissioner or CEO based on successful acquisition of an appropriate clearance.It is a requirement of the position that the applicant has not worked within the ACT Government for a minimum of five yearsA driver’s licence is required.
Senior Microsoft SQL Database Administrator
MACRO Recruitment, ACT
Troubleshooting, Performance Tuning and problem solving Microsoft SQl Server for Services AustraliaRequires 5+ years solid experience as Enterprise Database Administration (DBA) for SQL Server 2012 to 2019. and hold a Negative Vetting Level 1 Security Clearance.Salary Guide $1050 per dayCanberraServices Australia's End User Platforms Branch requires a Technical Engineering Expert experienced with Microsoft's SQL Servers. The role is for a senior Microsoft SQL Database Administrator. As a senior DBA, you will be required to manage your own workloads as well as guiding junior team members with administrative duties and project responsibilities including version upgrades and migrations. You will need to have the ability to communicate effectively with a variety of stakeholders (both technical and non-technical) and take ownership and initiative of projects assigned. Assist a team of administrators by providing technical guidance and solutions to maintain on-premise SQL infrastructure and exploring cloud hosted database options. Liaise between technical services teams such as database and application developers SharePoint, SOE and Networks.Requires 5+ years solid experience as Enterprise Database Administration (DBA) for SQL Server 2012 to 2019.Experience with Always On Availability Groups.Extensive experience in Troubleshooting, Performance Tuning and problem solving.This job location is in Canberra unless the candidate is willing to move to the ACT or lives in the surrounding area then interstate candidates will not be considered.Applicants will be required to have an NV1 clearance to be able to access production data which is a part of the role.
SQL Server Database Administrator
Infopeople, Canberra, n Capital Territory
SQL Server Database Administrator ACT 8 Months Overview: SQL Server Database Administrator is responsible for developing database objects and solutions based on application team requirements, as well as administer the department's lower environment SQL databases.Key Responsibilities:Develop, implement and review database related infrastructure, processes and procedures. Provide technical support and advice to application developers in relation to the database environment. Perform problem analysis and rectification in response to system outages and issues. Performance monitoring and provide necessary assistance to Developers to solve performance issues. Database admin, performance monitoring in Cloud environment (AWS, Azure) Liaising closely with Project teams in the database design for new and existing applications on SQL Server 2016 and SQL Server 2019. Coding complex stored procedures, triggers and other scripts using T-SQL. Developing and maintaining SSIS packages. Database administration of SQL Servers including Performance Tuning, Backup/Recovery and Security. Providing ongoing support to Project teams and Production applications and users, including being available after hours on occasion. Database release management, including liaising with the Release Team and Production DBAs. Participating in reviews of database design, code and documentation. Completing the analysis, design, construction and testing of assigned functionality within allocated timeframes. Understanding and promoting a corporate approach to applications development through the development and re-use of components, standards, procedures and guidelines. Providing supervision, mentoring and skills transfer to staff. Requirements:Microsoft SQL Server 2016/2017/2019 Demonstrated experience in designing databases Demonstrated experience in writing complex stored procedures and scripts with Microsoft SQL Server T-SQL Demonstrated experience in creating and maintaining large databases, partitions, indexes etc. Demonstrated experience in planning and managing database releases Demonstrated experience in documenting database design and maintaining data dictionary Demonstrated ability to effectively use communication and negotiation skills to manage stakeholder relationships in a challenging IT environment Demonstrated extensive experience and a high technical skill level as a Database Administrator of Microsoft SQL Server Demonstrated experience in analysing and solving SQL Server service incidents and outages Demonstrated experience in analysing performance issues to determine cause and proposing and implementing solutions Demonstrated knowledge and experience with Public cloud PaaS SQL offerings and Data analytics/data Science related services is desirable If this sounds like you: Apply! Or drop me a line at OR give me a call on to discuss further. If we believe you're a good match, we'll get in touch with you to let you know the next steps!Infopeople - Maricel Vitor
Junior systems administrator - enterprise data warehouse
Department of Home Affairs, Canberra, n Capital Territory
Contact: [[hiringManagerName]] Phone: Period of Vacancy: Ongoing Number of Vacancies: Several Applications close: Tuesday 16 November 2021 at 11:59pm (midnight) - AEDT. Late applications will not be accepted. Who can apply: Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community. About the Department of Home Affairs: Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united. Join a connected team of professionals, where you can be your authentic self; grow your career while making time for all parts of your life. Click here to see What we offer The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure. The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it. Overview of the Branch and Section: The Intelligence, Identity and Biometrics Systems (IIBS) Branch works collaboratively with business areas to support the Intelligence, Identity and Biometrics capabilities. IIBS Branch is responsible for the delivery of critical ICT systems capability to business areas undergoing significant growth and change. IIBS Branch is responsible for: Managing the technical delivery of the Intelligence, Identity and Biometrics Program of work Providing enterprise level data and business reporting services on behalf of the Department Providing ongoing maintenance and support for Intelligence, Identity and Biometric Systems. The Enterprise Data Warehouse (EDW) Section helps to enable the Department of Home Affairs' vision of a secure Australia that is prosperous, open and united. Through the Connected Information Environment (CIE), the Data Warehouse Section delivers and runs products and services which are integrated, timely and accurate. These products and services are used across the Portfolio and by our partners to identify threats, manage risk and deliver services and operations. About the role: The Enterprise Data Warehouse platform is a complex and mission critical capability. It provides the foundational data, analytics and risk services and applications that are critical to many business functions across the Department including visa processing, traveller clearance, cargo clearance, intelligence and integrity. A key component of the Enterprise Data Warehouse (EDW) is the suite of Teradata and Extract, Transform and Load (ETL) and Business Intelligence products which store, load the data and enable the information to be reported. Enterprise Data Warehouse (EDW) Section is looking for Junior Systems Administrators that can undertake systematic analysis and arrive at accurate solutions based on evidence when assisting with the resolution of issues and provide ongoing support and maintenance of Data Warehouse systems. This position requires the occupant to be willing to be placed on an on-call roster and to be available to work after hours as required. Our ideal candidate: Our ideal candidate will be enthusiastic and able to manage competing priorities and meet deadlines. The Enterprise Data Warehouse Section is seeking candidates that are experienced in the Teradata and Data Stage products. The role will assist in managing systems risk issues, undertaking complex technical testing and developing technical documentation, analysing systems defects, impacts and designing resolutions. Specific duties/responsibilities: Undertake problem solving and incident resolution and demonstrate an understanding of change control and release management procedures Provide advice to the manager of the CIE BAU team on issues and trends that may impact on the smooth running of the CIE/Teradata platform Conduct defect analysis, impact assessment and the design of fixes Undertake issue resolution and the provision of supporting advice Maintain and develop technical documentation Support knowledge transfer and ensure that systems are properly documented. Role requirements/qualifications: The successful applicant will be required to be available to work after hours as required. Highly desirable Analytical and troubleshooting skills to investigate and resolve technical incidents and problems Willingness to learn and the ability to work well as part of a team. Good communication, networking and engagement skills Experience in the following: Teradata IBM InfoSphere Suite High level understanding of SQL ITIL Principles. Applicant response: As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section. Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible. Please provide a Statement of Claims addressing the following: (Maximum of 1000 words) How your skills knowledge and experience will be relevant to this role Why you are interested in the role and what you can offer us Any specific examples or achievement that demonstrate your ability to perform the role Please address the Work Level Standards referring your responses to the capabilities below: Contributes to strategic thinking Achieves results Supports productive working relationships Display personal drive and integrity Communicates with influence Demonstrates professional or technical proficiency How to apply: Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople). As part of your application you will need to provide: Your CV Your Applicant Response document Details of referees Include your full name and the Requisition Number - [[id]] in the footer of any documents being uploaded. Eligibility and Specific Conditions of Employment To be eligible to work with the Department of Home Affairs you must: Be an Australian Citizen Fulfil the Department's minimum requirements by satisfactorily answering all screening questions during the application process Obtain and maintain the required AGSVA clearance Obtain and maintain a current Employment Suitability Clearance Satisfy a probation period Undergo a health assessment (if applicable). Technical Assistance If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment () including screen captures if necessary. A response will be sent during business hours. Notes: Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department's website at If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: