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Assistant Outlet Manager - INSPIRE Position (Full Time Contract - 18 Months)
Fairmont Hotels and Resorts, Edmonton, Any, Canada
Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionAssistant Outlets Manager INSPIRE Position (Full Time) Join our INSPIRE management training program which offers you an opportunity to start your Accor career journey with the goal of enabling new and recent graduates to build your leadership foundation through meaningful experiences.Specific Roles and Responsibilities That Create the Essential Fairmont Hotel Macdonald Experience:Our Inspire program offers an opportunity to be part of Fairmont Hotel Macdonald's Food and Beverage department in a supervisor position for a period of 18 months. This is a fantastic opportunity to learn and grow your careers in one of Canada's most iconic hotels. This individual will be responsible for supporting the outlets team and administration of many functions in a fast-paced department. Additionally, they will support and learn all functions within the department. You will achieve this through a series of three, six-month rotations. This will help you gain unparalleled experience to equip you for a bright future in Reservations upon completion of the program.What you will be doing: Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsRecruit, train, manage, mentor, lead and develop your supervisors and colleaguesEffective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeismWorking to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followedSupervise and support employees while ensuring service standards are maintainedMaintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flowsExhibits an entrepreneurial attitude towards the restaurant's operationConstantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risksResponsible for scheduling and daily payroll reportingEnsure constant focus on the venue's goalAssist to ensure the venue is managing within set budget guidelinesEnsure cleanliness and safety of the venueAct as a liaison between venue staff and other departmentsEnsure department holds regular communication meetingsPerform line duties as requiredWorking in a very fast pace environmentActively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include: Minimum 3 years' experience as a Leader/Supervisor in a fast paced high end restaurant requiredExcellent beverage and wine knowledge is requiredPrevious point of sale system experience requiredExperience with Unionized environment an assetComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideComprehensive wellness platform (LifeWorks) for employee mental health and wellbeing supportLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:07 AM
Host (Full Time)
Fairmont Hotels and Resorts, Edmonton, Any, Canada
Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionHost (Full Time) As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention will provide a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. Together, let's turn moments into memories.Potential Start Date: May 15th, 2024.What you will be doing:Provide warm greeting and welcome all guests to the restaurantObtain dining information from guests, such as dietary restrictions or special occasionsCoordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in businessSeat guests in an organized fashion to maintain service flows for the ServersAdhere to all hotel environmental policies and initiativesConduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Outlet ManagerOther duties as outlined by outlet Manager including coverage in other F&B outlets and BanquetsEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesCarry out any other tasks as assignedPhysical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs, and rampsQualificationsYour experience and skills include:Minimum 6 months food and beverage experienceSelf-motivated, with the ability to make effective decisionsDemonstrates initiative, and the ability to work with minimal supervisionAbility to maintain high service levels under pressurePhysically fit to lift trays repeatedly, stand and walk for the duration of the shift.Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you:Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideComprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support Learning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:05 AM