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Overview of salaries statistics of the profession "Sales Support Specialist in "
4 750 A$ Average monthly salary
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Among similar professions in the highest-paid are considered to be Sales Support Executive. According to our website the average salary is 120000 aud. In the second place is Sales Advisor with a salary 120000 aud, and the third - Commercial Manager with a salary 120000 aud.
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Applications Support Officer
Infoxchange Australia, Melbourne
Job descriptionInfoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.About the roleThe role provides an opportunity for you to leverage your experience and skills in a dynamic helpdesk environment to make a difference in the lives of front-line workers at community service organisations by helping them to use our software products more effectively and support them to resolve any issues they encounter.The role places a strong importance on outstanding customer service and a methodical approach to investigation and problem solving, as well as the ability to work collaboratively with customers and Infoxchange staff to resolve issues efficiently and with high level of customer satisfaction. Where you are unable to resolve the issue, you will document and escalate to specialist Level 2 teams.The role will suit an experienced helpdesk or customer service professional that can work as part of a diverse team, can serve customers with a smile, and the tenacity to get to the heart of the issue. You will work with a team that is responsible for providing level 1 helpdesk support via phone, email, and self-service. We operate between 8:30am and 6pm Mon-Fri, except Australian National Public holidays.The impact that we have with our customers is what we live for. While we may be a vendor that delivers a software solution, what we really are is a purpose driven organisation that provides long-term service to our customers to enable them to increase the impact and effectiveness of the work they do to support the most vulnerable members of our communityKey duties and responsibilitiesDay to day support of Infoxchange products, supporting customers across Australia using our systems and applicationsA significant proportion of the role is supporting our client and case management system (SaaS) supportProactive and timely responses to customer calls, incoming tickets and actively follow up on requestsAssist customers to perform troubleshooting activities in real time over the phoneCollaborate with other team members and Infoxchange staff to achieve team, and organisational goalsWork within data controls, privacy, and confidentiality policiesTrack reported issues and monitor work in your name to ensure that incidents don't stallInvestigate, question and accurately document issues that customers reportProactive input, maintenance and development of team processesA positive contribution to the team by supporting others and contributing ideas in line with Infoxchange valuesSupporting other Infoxchange activities including current projects as requiredManage your time to be able to respond and resolve issues at level 1 support, and document and escalate issues where requiredKey selection criteriaTo succeed in this role at Infoxchange, you will demonstrate:Qualifications and Specialist ExpertiseExperience in a (SaaS) Software as a Service support environmentKnowledge of the community sector or data collections such as SHS, DSS DEX, or VADC highly desirableExperience in delivering high quality customer service within target SLA’sSkills and CapabilitiesOutstanding customer service skillsExperience working within SLA’s and target timeframesExperience using ticketing systemsProfessional phone manner, including ability to step people through problemsStrong analytic, problem-solving skills and attention to detail with a genuine enthusiasm for solving challenging problemsHighly motivated, responsible, and able to manage a varying workload independently and responsiblyStrong computer skills relevant to day-to-day activities such as MS Office and a willingness to learn new software systems and skillsDemonstrated ability to learn new systemsMust be able to work set hours between 8:30am and 6pm AESTWhat we offerA base salary of $60-65k (depending on experience) plus superannuation and 17.5% annual leave loading.Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au)Other additional benefits.We’re passionate about taking care of our employees, so working with us means that you will also enjoy:Flexible work arrangements (including hybrid working)Additional leave provisions (paid parental leave supplement, annual leave loading)Health & wellbeing programBenefits for new parentsGreat learning and development opportunitiesEmployee reward and recognition programCarbon neutral officesPublic transport discountsPlus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!Who are we?Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With 180 staff across Australia, we tackle the biggest social challenges through the smart and creative use of technology.We work with community, government, and corporate partners to solve issues around homelessness, family violence, mental health, and disability, as well as supporting Indigenous communities, women, youth, and families.Our products and services are used by over 35,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion, and creating stronger communities. We believe no-one should be left behind in today’s digital world.Read more about Infoxchange in our annual report at https://2022.infoxchange.org/Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.
Operations Manager - Intensive Youth Support
Melbourne City Mission, Melbourne
Job descriptionJoin our passionate team at Frontyard to make a positive impact on those experiencing youth homelessnessBe part of an engaging team that thrives on challengesCompetitive remuneration package with salary packaging benefits availableAbout the OpportunityFrontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk of experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria.Frontyard’s support model includes a suite of primary and allied health, specialist housing, assertive outreach, therapeutic supports, early intervention & prevention services, legal, education and employment support. Additionally, Frontyard’s 18 bed crisis accommodation operates 24/7 and provides higher intensity supports, including enhanced mental health, drug and alcohol, and therapeutic supports.Your roleThis position is responsible for overseeing the day-to-day operational management of a number of key services within the Frontyard Integrated Model - including the Access Point, Case management teams, Community and Youth Participation and onsite visiting services as well as the related employees and budgets.Duties of this role may include but are not limited to the following:Exercise a high level of responsibility for the work undertaken; including undertaking the planning, direction, management and evaluation of program operationsA passion for driving change and continuous development to provide best practice service delivery to young people experiencing homelessnessResponsible for ensuring satisfactory program performance against targets, reporting, contracts and quality complianceProvide leadership and expert advice to employees working with young people with multiple and complex needs, and ensuring comprehensive care plans and risk assessments for all young peopleContribute to the development, implementation and monitoring of practice innovation within the portfolioDrive a positive workplace culture that ensures employees are productive and can actively contribute to reach common goals. This includes working with direct reports to ensure all employees receive high quality leadership, coaching, supervision and performance appraisalsAbout youWe are looking for someone who has the following skills and experience.Essential:A bachelor’s degree in youth work or related fields and extensive experience of managing a service working with young peopleA demonstrated ability to lead, guide, supervise and support employees with a sound understanding of supervision guidelines and best practice principles, ideally in community services or related fieldExtensive knowledge, understanding of current issues and trends in the youth homelessness and housing sectors and related fieldsSound theoretical practice in working with young people experiencing homelessness and complex case management based on best practice and current theoryDemonstrated experience in innovative thinking, project design and implementationExperience and understanding of developing and leading programs to achieve exceptional outcomes, including managing staffing, budgets, reporting and accountabilityDesirable:A comprehensive understanding of current government housing and homelessness policy and demonstrated ability to participate effectively in sector reform and implement changeStrong project management skills with demonstrated experience of creating, implementing and evaluation of projectsBusiness management qualifications would be advantageousPlease refer to the position description for the full duties and key selection criteria.Screening Criteria:Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role)National (and International if applicable) Police Check (which includes Proof of Identity Check)Working with Children checkValid Victorian Drivers licenseRight to Work in AustraliaUp to date with COVID-19 Vaccinations or valid medical exemptionPlease apply early as we reserve the right to interview and appoint prior to the closing date. Please include your current resume and a cover letter addressing the key selection criteria. If you are a current MCM employee, please submit your application via the myHR job board. Aboriginal and Torres Strait Islander people are encouraged to apply. For more details or assistance with application submission please email: [email protected] using the subject line: Operations Manager - Intensive Youth Support enquiry via EthicalJobs.About MCMMCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.Our commitment to DiversityAt MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.Our commitment to SafetyMCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.
Team Leader - Community of Support
The Salvation Army, Melbourne
Job descriptionStart your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.Why this role mattersThe Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.About the roleWe are seeking a value-driven Community of Support Team Leader to be part of a collaborative community support team at Flagstaff and The Open Door. You will provide accommodation & community support to men experiencing homelessness who have high needs, complexity or vulnerability. The two sites provides accommodation & community support to men experiencing homelessness who have high and complex needs.The primary hours for the role is from 12pm - 8pm, with occasional hours required between 8am - 4pm.You will successfullyEnsure trauma informed, strengths based, client centred practice principles underpin practiceCommunity supports designed to strengthen capacity for meaningful engagement and social cooperation within the residential communities are provided by staffLead others to optimal individual and team performance; recognise good performance and addresses poor performanceDevelop an annual Program Action plan for the service that is consistent with the Victorian Homelessness Strategic Plan and visionFacilitate staff meetings on a monthly basis including meeting documentation, Agenda and AIRRepresent TSA at forums, information sessions and briefings as requiredRepresenting Community Support in the relevant quality improvement meetingsParticipate in Homelessness Melbourne Metro Residential Service Team meetings and planning workshopsThis is a permanent full-time position, based in Flagstaff, VIC. Salary and conditions are in accordance with SCHADS Level 6.You will haveDegree Qualification in Community Development, Social Work or a related disciplineRelevant experience in the social service sector and in supervision of staffAn appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation ArmyAdvanced Written and Oral Communication SkillsAbility to think strategicallyCritical thinking / Problem solving - often within short timeframesUse of de-escalation / crisis communication skills to reduce high conflict situationsAdvanced organisational and administrative skillsAbility and understanding of supporting staff exposed to distressing traumatic situationsA National police record check and Working with Children's Check is requiredDrivers LicenceVerification of full vaccination status as per State Government COVID guidelinesWhat we offerFlexible working conditions(Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefitsEmployee Assistance Program - Independent confidential counselling serviceFinancial, retail and lifestyle discounts and benefitsDiscounted health and fitness programs through Fitness PassportUp to 8 weeks leave per year through our purchase leave schemeGenerous Parental Leave offering of 12 weeksUp to 5 days paid leave per year to support a TSA program or activityAn inclusive culture of dedicated, passionate, and professional team membersPositively supporting and impacting the lives of others through your career contributionApplications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
Communications Content Specialist and Storyteller
Fight Parkinson's, Melbourne
Job descriptionIf you are passionate about making a difference and have a knack for engaging storytelling, we want to hear from you.Join Fight Parkinson's, a non-profit organisation dedicated to supporting and empowering individuals with Parkinson's and supporting research for effective therapies and treatments. We are seeking a talented Communications Content Specialist and Storyteller to join our team.Job Summary:On a day-to-day basis you will:Coordinate, write, and produce our community magazine.Create and coordinate key corporate communications.Translate medical research into accessible health information.Develop and write digital content for e-newsletters, social media, and the website.Conduct interviews and extract inspiring stories from community members.Maintain a content library system and produce our annual reports.Maintain our distinctive voice and edit documents accordingly.The ideal candidate will have:Bachelor's degree in communications, journalism, or related field.2-3 years of commercial experience as a content writer or communications specialist.Proven ability to translate technical information into plain English.Strong writing and editing skills with attention to detail.Experience producing content for various channels, including print and digital media.Excellent project management and interpersonal skills.Proficiency in MS Office and knowledge of Adobe Creative Suite.The successful applicant will be required to undergo satisfactory pre-employment checks, including two professional referees and criminal records check.Come on a journey with us and proactively contribute to a positive and professional work environment that fosters innovation, improvement and teamwork, within a passionate, mission driven team who keep our Parkinson’s community at the forefront.Work Conditions:Part-time, permanent role (0.6 EFT, 22.8 hours/week, 3 days/week).Office hours from 9 am to 5 pm, Monday to Friday.Flexible working options.Flexibility required for occasional travel and weekend work.For further information contact: [email protected], using the subject line: Communications Content Specialist and Storyteller enquiry via EthicalJobs, or call us on 8809 0400.A position description is attached.
Team Leader - Orange Door
wayss, Melbourne
Job descriptionFull time Located in DandenongEvidenced based service delivery that empowers clientsProfessional development and career advancement opportunitiesInclusive and diverse team environmentWayss encourages creativity and innovating thinkingOpportunity to work from home one day per week unless otherwise rosteredWFH desktop equipment providedSalary range $104,866 to $109,253 (SCHADS Level 7)Generous Salary Packaging benefit up to $15,900 per annumFive weeks annual leaveWorking for WayssOur people matter. Without them, we would be unable to make a meaningful impact in the lives of people facing homelessness and family violence. This is our motivation in creating Wayss as a great place to work.Testimonials from our team membersNicole – Team Leader, The Orange DoorWorking at Wayss has been one of the best decisions in my career so far. Wayss has nurtured, encouraged, given me every possible advantage with training and support to progress within my career. Wayss has shown continuously, a response to our clients in line with our purpose and vision. To be valued and supported to the level that Wayss does, shows how well management work to ensure a positive workplace and culture that is entrusting and supportive.Yidi – Senior Practitioner, The Orange DoorWorking at Wayss is so far the best professional experience that I had. Wayss is an organisation that truly commits to its values in action. It offers such a supportive work culture that made me feel respected and included, it delivers a service that practically solves the challenges the clients face, and it continues to inspire positive changes in the community. I can always trust that my talent will be valued and nurtured here, for that everyday there will be new learning opportunities.Wayss is the largest provider of homelessness, housing and family violence services in the South East Melbourne area. We exist so people can live a life free from family violence and have access to safe, sustainable and affordable housing. Our vision is to be the major provider of social housing services and leading edge client support programs in the Southern Melbourne Metropolitan region.We deliver funded services and programs across the South East of Melbourne including the local government areas of Greater Dandenong, Frankston, Casey and Cardinia.About The Orange DoorThe Orange Door delivers a fundamental change to the way we work with women, children and families, and men. The role of The Orange Door is to provide:a more visible contact point so that people know where to go for specialist support.help for people to identify family violence and child and family safety and wellbeing issues.advice based on contemporary risk assessment tools and guidance and best available information.specialist support and tailored advice for victims, families and children, young people, and perpetrators.a strong focus on perpetrator accountability.connection and coordination of access to support.an approach across the spectrum of prevention, early intervention, and response.a system-wide view of service capacity, client experience and outcomes.The Orange Door supports the agency of women, children, young people, and families, to ensure that the services they receive meet their needs and their goals.About the roleReporting to the Manager, The Orange Door, this position leads a team of family violence Senior Practitioners and Practitioners in delivering best practice services to people accessing The Orange Door (TOD).Operating within an integrated service delivery model, the Team Leader works collaboratively across The Orange Door service system, maintaining positive relationships with partner organisations and developing new relationships with key agencies.About youRelevant tertiary qualification(s) in social work, or a related discipline.Compliant with Family Violence Minimum Qualifications (Rec 209).Experience working with women and their children and families with complex needs and risk issues within in any of the following service areas: Family Violence, Family Services, Child Protection, Disability, Housing, Mental Health and/or Alcohol and Other Drugs.Demonstrated ability to identify, assess and prioritise the risk and needs of clients in a whole of family approach.Demonstrated ability to provide operational assistance to a supervisor that includes mentoring support and practice supervision for team members.Resilience to work with and support clients who have been exposed to traumaThe ability to work collaboratively and build strong, authentic and supportive working relationships.The ability to recognise and identify limits of own expertise and to seek advice or refer clients to other specialists.A commitment to best practice and work towards the best possible outcomes.This role requires a current Driver’s License and valid ‘Employment’ category - Working with Children Check clearance. The candidate will need to have successfully completed Wayss pre-employment screening, a police check and provide evidence of full Covid-19 vaccination compliance.ApplicationsPlease ensure you include a covering letter, outlining your experience in relation to the "About You" section in the Position Description.Enquiries about the position can be directed to Lisa Burke, Manager, The Orange Door at 8797 1609.The Position Description can be obtained by visiting our careers page.Wayss is proud to be an inclusive and child safe organisation.Wayss is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people. Wayss is a proud Rainbow Tick accredited organisation that welcomes everyone across the LGBTIQ community.
Youth Support Coordinator - Peninsula
The Salvation Army, Melbourne
Job descriptionStart your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.Why this role mattersThe Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.About the roleWe are currently have an exciting opportunity for a values driven Youth Support Coordinator to lead a team of Youth Support Facilitators, Case Managers, and Living & Lifeskill and Youth Participation workers to deliver high quality services to young people aged 12-25.The Coordinator will be involved in writing funding body reports and ensuring required outcomes are being met, and will work in conjunction with broader management teams to ensure all practice across Youth Services sites is consistent with the Psychologically Informed Environment framework.You will successfullyProvide client-focused supervision and support to staff to ensure high quality service deliveryEnsure that all components of youth service's programs are consistent with the Journey to Independence model and the Psychologically Informed Environment (PIE) practice frameworkBe responsible for providing daily leadership, management and coordination of services delivered across Youth Services Peninsula sites and ensure the integration of work completed by the case managersOversee the administration of resources including material aid and brokerage support provided to clients accessing the programDevelop and maintain productive and collaborative relationships with community and agency partnersEnsure collaboration and integration of local programs with the broader State based Youth Services streamSome direct client practice work is carried out where required in peak periods or during staff absencesParticipate in program on-call after hours roster as neededTo work between all Youth Services sites as required to ensure consistency across an integrated suite of support servicesThis is a full time permanent role based in Frankston. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award, Level 6.You will haveA minimum degree qualification in social work, social sciences or related field is requiredDemonstrated experience in the management and leadership of staffKnowledge and experience in staff supervisionExperience and competency in delivering case management practice within a homeless service settingWell-written verbal and IT communication skillsExcellent organisation and administrative skills with capacity to balance workload, determine priorities and meet deadlines while also managing the needs of client crisis assistance requirementsA current VIC Drivers LicenceValid VIC Employee Working with Children CheckAbility to provide proof of Eligibility to Work in AustraliaWhat we offerFlexible working conditions(Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefitsEmployee Assistance Program - Independent confidential counselling serviceFinancial, retail and lifestyle discounts and benefitsDiscounted health and fitness programs through Fitness PassportUp to 8 weeks leave per year through our purchase leave schemeGenerous Parental Leave offering of 12 weeksUp to 5 days paid leave per year to support a TSA program or activityAn inclusive culture of dedicated, passionate, and professional team membersPositively supporting and impacting the lives of others through your career contributionEnquiries ONLYRobert Forbes on [email protected] using the subject line: Youth Support Coordinator - Peninsula enquiry via EthicalJobsApplications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
Senior Practitioner- Family Services
Anglicare Victoria, Melbourne
Job descriptionA senior level role, holding a more complex caseloadPermanent full time- based at our office in LilydaleAn opportunity to develop your mentoring and case consultation skillsYour role:This Senior Family Services Practitioner role involves the provision of an in-home family casework service, working in partnership with families with the aim of strengthening parenting capacity and family resilience. The work involves taking steps to reduce risks to children's safety and wellbeing and that of other family members, as well as working with families to empower them to manage their life situation and to take charge of their lives, including having a positive engagement with their community. An additional component of the role is to support others in the team ensuring best practice promoting a learning and supportive workplace culture.For more specific information about the program, position and key responsibilities, please view the position description attached here: Senior FS Practitioner PD.pdfAbout you:Experience at a high level within children and familiesAbility to lead, develop and mentor othersExperience or knowledge of Best Interest Principles as outlined within the Children, Youth and Families Act 2005A commitment to working with vulnerable children young people and families who have experienced traumaQualifications:A relevant degree in Social Work, Psychology, Early Childhood Specialist and/or a related degree in behavioural sciences, with substantial experience in the relevant service stream. The important stuff:Salary can start at $96,962 plus super plus salary packaging (Level 6 SCHCADS)Office location: LildaleStep in to a role that allows you to develop and improve your mentoring skillsAccess to discounted health insurance, free Employee Assistance, Salary Packaging and a range of other employment benefits supporting your physical and mental healthProfessional development, training, support and a culture of inclusivity and resilienceWe have Rainbow Tick AccreditationA leadership team that are passionate about achieving the best possible outcomes for children, young people and families Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement. How to Apply:Please apply straight away though as we will be moving candidates through the process as quickly as possible.To apply for this position please click apply below.You will also be requested to attach your resume and cover letter that describes your motivation to apply for this role and any skills and experience relevant to the role.For further enquiries contact Amanda Stacey via email at [email protected], using the subject line: Senior Practitioner- Family Services enquiry via EthicalJobs.Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.
Team Leader - Family Violence Case Management
The Salvation Army, Melbourne
Job descriptionStart your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.Why this role mattersThe Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.Bayside Peninsula Family Violence Programs and Services operates across multiple sites to deliver high quality services to women and children who are experiencing, at risk of experiencing or recovering from Family Violence in the Bayside Peninsula Area.About the roleWe are seeking an experienced Team Leader to provide operational leadership of family violence programs and services to support the journey to recovery for victim survivors experiencing or escaping family violence.The role is instrumental in providing operational leadership; incorporating knowledge and understanding of internal practices, policies, and guidelines, including Specialist family violence case management and outreach to ensure child focused, strength based and trauma informed service practices. This role will be instrumental in leading and delivering high quality, safe and effective family violence responses to victim-survivors seeking support, as well as providing direct supervision and line management to Specialist Family Violence Practitioners.This position works with women and children from a feminist perspective, aiming to empower and increase the safety of victim-survivors of family violence. All Family Violence Services staff are required to work within a trauma and psychologically informed practice environment and all staff are expected to work creatively towards ensuring that the safety and support needs of all women and children accessing the services are prioritised.You will successfullyProvide specialist expertise to workers to resolve complex case management issuesMonitor risk to clients, staff and TSA in service delivery, provide responses to incidents and manage in accordance with TSA / Government processes and escalate where requiredRecruitment of staff in conjunction with Family Violence Program ManagerPerformance or conduct issues are addressed with assistance from the Family Violence Program Manager as requiredReporting to program manager on progress against internal and external service delivery compliance requirementsLeading practice development for the teamProvide high level professional leadership to the workforce and observe best practice management standards as required of The Salvation Army at all level in service provisionProvide programmatic management including oversight of quality and compliance to ensure accreditation standards are meThis is a fixed term (to 28th June, 2024), full-time position based in Windsor, VIC. Salary and conditions are in accordance with SCHADS Level 7.You will haveTertiary qualification in social work, Psychology or equivalent supported by extensive experience in the family violence sector. The successful candidate must meet the Family Violence Minimum Mandatory Qualifications. They are available on https://safeandequal.org.au/working-in-family-violence/minimum-qualifications/Experience in the family violence sector is essentialA strong knowledge and understanding of the causes of family violence and issues experienced in the lives of women and children who are experiencing or recovering from family violenceDemonstrated experience in leading family violence practice and teams within complex service delivery contextsDemonstrated experience in effectively dealing with the impact of traumaExperience in managing and overseeing case management and outreach support servicesWell-developed written, verbal and IT communication skillsA national police record check is requiredA current and valid Working with Children CheckA current Victorian Drivers LicenseWhat we offerFlexible working conditions(Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefitsEmployee Assistance Program - Independent confidential counselling serviceFinancial, retail and lifestyle discounts and benefitsDiscounted health and fitness programs through Fitness PassportUp to 5 days paid leave per year to support a TSA program or activityAn inclusive culture of dedicated, passionate, and professional team membersPositively supporting and impacting the lives of others through your career contributionEnquiries only: For a confidential discussion about the position or to access a copy of the position description, please email [email protected], using the subject line: Team Leader - Family Violence Case Management enquiry via EthicalJobs.Application ProcessAll applications must be submitted via The Salvation Army's online jobs portal and include a current CV and cover letter.The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
Business Development Manager
Australian Childhood Foundation, Melbourne
Job descriptionThe Australian Childhood Foundation is a recognised national charity and fundraising brand which has established a strong reputation over the past 35 years for delivering specialist counselling and training services that support abused children, carers, and their families. As well the Foundation has established a research centre and highly visible professional capacity to translate specialist trauma knowledge into accessible and beneficial tools for carers, families, and other professionals.Overview:Fundraising, Partnerships, and Marketing play a crucial role in promoting the Foundation's mission and raising funds to support its work. Through various communication channels and fundraising initiatives, the program engages with both the community and corporate sectors to build meaningful relationships and secure financial support for the Foundation's programs. The revenue generated from these efforts enables the Foundation to expand its services and reach more children in need.About the Role: The Business Development Manager for Corporate Partnerships plays a crucial role in establishing and maintaining strong relationships with our corporate partners. The ideal candidate for this position should have a proven track record of cultivating and nurturing corporate relationships, as well as the ability to create new partnerships. This role requires someone who thrives in a dynamic and varied work environment, with a passion for networking and relationship building.As part of this opportunity, you'll have the chance to collaborate with some incredible partners, including Target Australia and the Melbourne Cup VRC. You'll have the opportunity to interact with brand ambassadors and even lead some of the events associated with these partnerships, making for an exciting and dynamic work experience.About You/Key Selection Criteria: A relevant degree, or proven experience in a Business Development/Management role - not for profit preferable.Ability to effectively communicate and collaborate with a diverse range of stakeholders, through both verbal and written communication.Build and maintain relationships with corporate partners.A high level of maturity and personal integrity, as well as the ability to understand, develop, and sustain resilient and dynamic relationshipsExperience and knowledge of the role Marketing plays in not-for-profit partnerships.Knowledge of Salesforce /CRM software beneficial.Excellent computer literacy and the ability to learn software applicable to the position's requirements. A high level of proficiency in using Microsoft Excel and other Microsoft software products.A vibrant and positive phone manner and strong customer service skillsA current Victorian driver's licenceRemuneration & Benefits:In addition to a competitive base salary, this position offers a range of benefits including a phone, tablet, and superannuation.As part of a values-based organisation, you will also have access to:Hybrid business model with work from home benefitsAccess to salary packaging, increasing your take home remunerationA generous annual professional development allowanceEmployee Assistance Program to support your well-beingAccess to the Foundations Bi-Annual International Childhood Trauma ConferenceTo Apply:Interested in this new opportunity to make a difference in the lives of children?Please attach a copy of your current resume along with a cover letter, addressing each of the Key Selection Criteria.Or for more information about the role or a copy of the position description please email Bree Roberts at [email protected] using the subject line: Business Development Manager enquiry via EthicalJobs.Australian Childhood Foundation (ACF) is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.ACF is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander people, people with cultural and linguistically diverse backgrounds, and people with a disability are strongly encouraged to apply.
Business Support Officer
OzChild, Melbourne
Job descriptionA fantastic opportunity is now available in our OzChild Yarraville office . This role will be a permanent full-time role and we are looking for a candidate who can shine utilising their exceptional administrative business support skills and experience.The RoleAs Business Support Officer, your role will be to provide effective and efficient administrative support to OzChild programs and its clients. This includes completing program specific and general administrative tasks; general office management; financial administration support and vehicle fleet management support as required.Please visit our website for further information on who we are, our work and our range of programs https://www.ozchild.org.au/To be successful in this role you will need to be able to:Deliver high quality and timely administrative Business Support.Have extensive experience with client database entry and some experience desirable with a Client Relationship Management system such as Dynamics 365 or Salesforce.Have practical experience with Finance processes such as purchasing, invoicing and reconciliation duties.Have a high attention to detail and proven experience with implementing quality checking practices and checklists to improve outputs.Demonstrate your experience in a customer journey lifecycle.Have highly developed interpersonal communication and relationship management skills.Have proven Microsoft Office skills at an intermediate level.Have ability to manage export data to develop reports, insights and presentations.Have experience in the support and running of an office site and providing exceptional customer service.Not-for-profit experience and previous out-of-home home care sector knowledge is desirable.You will be part of a vibrant fun working environment where everyone is committed and passionate about making a difference to our community’s most vulnerable.(Please view the position description on the application page for a full list of desired skills and experience)OzChild offers:A full time permanent roleWorking from our office in Yarraville / hybrid flexible working arrangementUnique training and professional development journeySalary packaging up to $15,900 plus $ 2650 meals and entertainmentEx gratia days Easter & ChristmasA unique culture promoting diversity, cultural competence and shared valuesA collaborative and cohesive working cultureSCHCADS 3.4 $72,124 per annum plus superHow to apply:You can apply for the role today by clicking "Apply Now".Please submit a resume with a cover letter addressing the selection criteria and why you would be the best person for this role.For more information, a confidential discussion about the role or simply to ask a question do not hesitate to contact Elizabeth Abdilla - Senior Talent Acquisition Specialist on 0499 655 939 or email [email protected] using the subject line: Business Support Officer enquiry via EthicalJobs.To be successful, you will be required to meet our Safety Screening requirements, and this will include relevant police checks, hold a valid WWCC and have evidence of Covid vaccinations and be fully vaccinatedOzChild is committed to the employment of Aboriginal people and providing a work environment in which Aboriginal peoples' cultures, beliefs and values are acknowledged and respected, and in which the individual career goals and personal aims of Aboriginal staff are identified, promoted and achieved.OzChild is a child-safe organisation committed to protecting children and young people from all forms of abuse, bullying, exploitation and neglect, and to creating environments in all our programs and services where children are safe and feel safe.OzChild is an equal opportunity employer and encourages individuals of diverse backgrounds to apply.All shortlisted candidates will be required to provide evidence of their COVID vaccination status.
Digital Marketing & Communications Advisor
Association for Children with a Disability (ACD), Melbourne
Job descriptionThis is a unique opportunity for a skilled digital marketing professional to join a small, energised, and passionate team to make a positive impact.The Digital Marketing & Communications Advisor plays a key role in supporting ACD to reach families of children with disability in Victoria.We support flexible work practices, with a hybrid model of working from home and in our Surrey Hills office.What we want:The ability to create and schedule content for ACD’s social media channels, email marketing campaigns and websiteAn innovator who understands current digital communication trends and channels, including Facebook advertising, data analytics and SEODemonstrated experience in a similar role, developing high-quality engaging written and visual content for a range of channelsExperience with content management platforms (preferably Hootsuite, Campaign Monitor and WordPress)Practical experience in using data analytics tools (Google Analytics)Recognised prioritisation skills with the ability to balance competing priorities and deadlinesA self-starter with an enquiring and innovative mindset who is equally comfortable working independently or as part of a small collaborative teamWhat we offer:An inclusive and supportive team culture that supports you to achieveCompetitive salary + super + salary packagingWork for a leading advocacy not-for-profit organisation and make a positive impact on the lives of children with disability and their familiesFor further information see the position description at: https://www.acd.org.au/about-us/work-with-us/
Support Coordinator / Specialist Support Coordinator
Jesuit Social Services, Melbourne
Job descriptionFulfilling experience with a Not-For-Profit - preferred employer with a strong reputation!Access Goodwill Leave/ Family Leave provisions and above industry leaveCompetitive salary and salary packagingWork collaboratively in a supportive, exciting team environmentFull-time/part-time negotiable About the organisationJesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.We place a high priority on advocacy and are a leader in policy development and research.About the programJesuit Social Services is a registered provider of Specialist Support Coordination services for the NDIS. provide specialist support coordination to NDIS participants from diverse backgrounds who are experiencing a range of complex needs, including; living with an intellectual or psychosocial disability, substance misuse, family breakdown, offending behaviour, homelessness, unemployment, trauma, poverty and social exclusion.About the roleThis role will be a Support Coordinator or a Specialist Support Coordinator (dependent on qualifications and experience). The Support Coordinator or Specialist Support Coordinator will assist participants with complex needs to build personal capacity to make decisions and choices about the implementation of all supports in their NDIS plan, including mainstream, informal, community and funded supports.The Support Coordinator or Specialist Support Coordinator connects people with an NDIS Plan to access a range of supports which align with their NDIS Plan, across one or more providers. As this is a relatively new service offering, the successful candidate will be required to facilitate continued growth and development of Support Coordination services at Jesuit Social Services.The Support Coordinator or Specialist Support Coordinator will:Support the implementation of the NDIS Support Coordination Services at Jesuit Social ServicesAssist Jesuit Social Services participants to attain their personal goals by implementing the supports within their NDIS planCoordinate services in participants’ NDIS plans involving complex multi-disciplinary teams across multiple funding streamsBuild the capacity of NDIS participants, and their networks, to independently manage their supports and meet their personal goalsFacilitate the growth and development of Jesuit Social Services NDIS Support Coordination servicesEnsure compliance with all relevant NDIS/ NDIA requirements.Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development.Candidate requirementsThis role will suit a candidate with the following skills and experience:Demonstrated experience working with people living with a disability who are experiencing a range of complex issuesPrevious experience of specialist support coordination, complex case management or similar using a person centric, strengths based approachDemonstrated understanding of social justice principles, human rights-based approaches and person-centred principlesExceptional networking and relationship building skills, with a strong working knowledge of mainstream and specialist community servicesWhat Jesuit Social Services can offer youA comprehensive Induction and Orientation programOngoing role related training and developmentAn organisation that lives their values, through our day to day workA welcoming and supportive environmentEmployee assistance programA competitive salary plus salary packaging benefitsGenerous leaveHow to ApplyTo apply for this position, please click on the Apply Now button.Position descriptions are attached.For further information please contact Leanne Acreman, General Manager Housing and Complex Needs on 0400 587 842.Applicants are required to respond to each of the Key Selection Criteria, with names and contact numbers of two referees. Your responses to the selection criteria should be incorporated into your covering letter. Please apply in confidence.Applications are being reviewed on an ongoing basis, the closing date may be subject to change without notice.Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
Service Support Operator
Siemens, Melbourne, Victoria
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?Then come and join our expanding team as a Service Coordinator. Our positions are based in Melbourne (Hawthorn East) and report to the Service Operations Team Leader.This position resides in our Customer Care Centre, which includes inbound and outbound interactions, responding to incoming service inquiries and/or requests regarding our customers medical equipment. Support internal and external customers by providing accurate information, while giving efficient and courteous service, support order tracking, service scheduling and planning.We have a number of permanent, full-time positions available, commencing in mid July, working between the hours of 7:00am to 7:00pm Monday to Friday, with occasional rostered weekend work where required. Our Customer Care Centre works hybrid arrangements including working from home and at the Hawthorn East office.Your tasks and responsibilities:You will professionally manage both inbound and outbound callsYou will manage service part order requests and consult with internal logistics and external 3rd party logisticsYou will manage the confirmation of planned preventative maintenancesYou will plan scheduling of both urgent and non-urgent reactive servicesYou will plan scheduling of system sales upgrades and factory updates You will assist projects in planning resourcing for system installationsYou will be responsible for creating service quotations for work outside of contract scope You will aid a wider state-based customer service team to ensure customer needs are met You will manage a shared service mailbox, prioritising and responding to internal and external emailsYour qualifications and experience:You will preferably have several years' experience working in a customer service-related role in a fast-paced environment You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)SAP experience beneficial Prior dispatching and/or scheduling experience advantageous Prior call centre experience advantageous Your attributes and skills:A strong communicator both written and verbal Customer empathy and interaction skills You can professionally investigate and respond to requests in a timely mannerMust have excellent interpersonal skills, interact favourably with others, and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.You are equally capable and happy working independently or as part of a team. You are willing to work flexibly and different shifts times when needed.You must be able to provide evidence of your eligibility to work in Australia.Our global team:We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.As an equal opportunity employer.Applications close 18 June 2023 or sooner should sufficient applications be received. Please indicate your preference of shift/position in your cover letter and our application questionnaire.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.Salary: . Date posted: 05/18/2023 03:11 PM
Assortment Planning Manager
Adidas, Melbourne, Victoria
Purpose & Overall Relevance for the Organization: Owner of holistic Store Format Plans for designated Wholesale Accounts including working closely with CTC RA, CTC category planning team and Wholesale Teams to populate and deploy key Brand concepts in the marketplace. Sport Style Wholesale Accounts could include Sport Performance Accounts could include Directional Accounts - JD, Foot Locker Culture Kings, Stirlings NZ Life Gen Accounts - Accent Group (Hype, Platypus), Glue, Other Fashion Accounts - all Speciality Accounts - Skate, Other Sport Multi Specialist - Rebel AUS, Rebel NZ, Other Sport Generalist - Intersport, ARL, Sportsco, Other Sport Specialist - TAF, Shoe Clinic, Speciality Accounts with a Focus on Running, Football (Ultra, SPT, Soccer Shop), Tennis, Basketball, Outdoor, Rugby (Champions of the World) Commercial Driven - Sport Performance Accounts (Jim Kidd, Podium etc...) Key Responsibilities: Combine/validate category assortment plans from CTC category planning, and finalize into a holistic, full wholesale store formats including BLR (Brand Led Retail) assortment plan (width only) Sense-check , feedback and confirm the final output of each wholesale store format against brand and commercial objectives (product type, launch flow, marketing calendar, mandatory range, retail space, consumer journey, etc.) Output all merchandising boards for all wholesale store formats with a special focus on Global Key Accounts like JD and Foot Locker AND/OR Local Key Accounts like (Rebel) and Specialty (Ultra Football) Handover assortment plans to VM Prep for output of VM renderings Handover assortment plans to wholesale Channel for store level planning and depth completion Deliver category assortment plan presentations at Seasonal Sales Summit and provide material and support for Sales Training, Account Pre-lines, Trade Meeting Sample merchandising / Management together with CTC Category and VM for Sales Training, Account Pre-lines, Trade Meeting SI & ST tracking & analysis Key Relationships: Other Departments in CTC Wholesale Team APAC Wholesale Team in Pacific Brand Activation in Pacific Omni Channel in Pacific Global Key Accounts in conjunction with APAC, SEAPAC Key wholesale Sport Style and Sport Performance Accounts Knowledge, Skills and Abilities : Marketing, merchandising and/or retail experience, with a distinct track record of success Strong presentation/communications skills Advanced user of MS Office suite of products Solid merchandising experience with retail end in mind Advanced user of MS Office suite of products Channel or retail experience will be preferred Requisite Education and Experience / Minimum Qualifications: University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing 3 -5 Years relevant working experience preferred Passion for sports AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. Salary: . Date posted: 05/12/2023 08:10 PM
Executive Assistant Online Marketing
Real Work Life Balance, Melbourne, VIC, AU
Are you tired of feeling stuck in your current job and yearning for a better work-life balance? Our online business solution could be the answer you're looking for. With just a phone and laptop, you can work remotely from home or anywhere you choose.Our company operates globally in the Personal Development and Leadership Development industry, offering flexible options for those who want to start part-time while retaining their current position.No prior experience is required in this industry. We offer powerful training and ongoing support, as well as a community of likeminded, positive people.If you're a self-starter with a desire to grow both personally and financially, you'll thrive in this environment. Enjoy a totally flexible work-life balance and achieve success on your own terms.Apply now for an initial 5-10 minute interview and discover how this opportunity can help you take control of your career and your life.
Team Leader - Residential Services
Australian Community Support Organisation (ACSO), Melbourne
Job descriptionIs this you?Looking to lead and develop support workers to provide exceptional outcomes?Seeking to grow and develop your skills within the Residential team as Team Leader?Want to be part of our leadership program and work with a dedicated coach?At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!About UsThe Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees, and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice, and policy design, to honour and embrace diverse traditions, cultures, and experiences of those we support and work alongside.The programOur Specialist Forensic Disability Accommodation (SFDA) program provides day to day support to people with a disability who have had contact or are at risk of having contact with the justice system. Our residents are supported to develop their independent living skills and navigate their individual circumstances to positively participate in the community.Funding bodies associated with this program are the Department of Families, Fairness and Housing (DFFH), the Department of Justice and Community Safety (DJCS), and the National Disability Insurance Scheme (NDIS), therefore the management of service delivery and contracted KPIs are crucial to this position.The role Reporting to the Program Manager, you will be responsible for managing the day-to-day service delivery and leading your team to ensure quality client outcomes. Success as a Team Leader requires you to have strong leadership qualities, an enthusiasm for supporting and developing others, and a sound understanding of SFDA service provision.The beauty of this role is that no two days are the same! Therefore, you'll be someone who loves variety, presents with a calm demeanour and is comfortable juggling competing priorities in a fast-paced environment! Given this is a 24/7 supported service, you must be flexible in your availability to provide leadership support and presence.What we're looking forA minimum Certificate IV, with Diploma level being desirable in Community Services, Disability, Mental Health or a similar field with equivalent relevant experienceEthical, self-motivated and committed to helping others achieve their goalsKnowledge of the National Disability Insurance Scheme (NDIS) and experience working with NDIS-funded Services.Prior experience in a supervisory or leadership role preferredKnowledge of the challenges faced by those leaving the prison system, and an interest and willingness to work with those presenting with high-risk offence historiesDemonstrated experience in the achievement of KPIsExcellent communication and stakeholder management skillsCapable of establishing and maintaining clear professional boundariesA strong sense of personal accountability and resilienceWhat ACSO can offer youFull-time, permanent position - Armadale location!$88,757.76 base salary + 10.5% superannuation + NFP salary packaging options (more after tax $ in your pocket!)Paid parental leave (14 weeks) accessible after six months of employmentAnnual leave loading of 17.5%Learning and development opportunities, including access to ACSO's leadership development program and a dedicated leadership coachWellbeing initiatives such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!Flexible working arrangements, including a hybrid of working from home if desiredDedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation.How to applyIf you think you'd be a great fit - we'd love to hear from you!To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter answering the below questions:Your motivation for applying How you meet our selection criteria and what you bring to ACSO, the role and the program One work and one personal related achievement you're proud of Please note ACSO is committed to maintaining a working environment that is safe and minimises risk to the health and wellbeing of all employees, clients, contractors, volunteers, and representatives. ACSO's employees are required to be fully vaccinated against COVID-19. All ACSO preferred candidates are required to provide proof of their vaccination status, prior to offers of employment being made.As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.To learn more about this position, please contact Norman Vella, Program Manager - Residential Services, on 0418 779 516.We will be regularly reviewed so apply early!ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.The Australian Community Support Organisation embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.
Regional Site Administrator - Youth Services
The Salvation Army, Melbourne
Job descriptionStart your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.about usThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.Why this role mattersThe Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.The role you could playWe have an exciting opportunity for a values-driven Regional Site Administrator. You will provide daily administrative support to the North West regional teams including sites at Sunshine, Coburg and Barwon. The position will involve a range of coordination activities, program administration, statewide property administration and financial support to the administrative team.You will successfullyCoordinate processes and procedures for administrative roles across VicManage administrative processes for the Northwest Regional youth programs and services including HR, IT, property, and program expensesManage emails to ensure appropriate attention to priorities and management of responses and management and oversight of social media accounts and assist with the development of promotional materialsSupport in the planning, promotion and running of community events and staff events including training, forums, and planning daysDevelop relationships with a range of external and internal stakeholders to support efficient and effective execution of administrative dutiesThis is a permanent full-time position based at our Youth Services site in Sunshine. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award, Clerks Level 4.You will haveRelevant Business qualification such as Certificate IV or Diploma in Business Administration (desired)Experience working in an NFP and/or Youth ServicesExperience in research and analysis and preparation of documentationProficient in the use of IT systems and software, including MS Office suiteDemonstrated time management, organisational and administrative skillsProven ability to maintain the confidentiality of service users and professionally handle sensitive data and informationWell-developed interpersonal and excellent verbal and written communication skills with the ability to liaise and build strong relationships with a diverse range of stakeholdersA current VIC Drivers LicenceValid VIC Employee Working with Children CheckAbility to provide proof of Eligibility to Work in AustraliaWhat we offer(Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefitsEmployee Assistance Program - Independent confidential counselling serviceFlexible working conditionsFinancial, retail and lifestyle discounts and benefitsDiscounted health and fitness programs through Fitness PassportGenerous Parental Leave offering of 12 weeksUp to 5 days paid leave per year to support a TSA program or activityAn inclusive culture of dedicated, passionate and professional team membersPositively supporting and impacting the lives of others through your career contributionEnquiries onlyRalph Salera at [email protected] using the subject line: Regional Site Administrator - Youth Services enquiry via EthicalJobs.Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
Lead Business Analyst
Australasian College for Emergency Medicine, Melbourne
Job descriptionAbout the CollegeThe Australasian College for Emergency Medicine (ACEM) is a not-for-profit organisation responsible for the training, assessment and continuing professional development of emergency physicians as well as the advancement of professional standards in emergency medicine in Australia and New Zealand.We are a specialist medical College of over 130 employees with a strong purpose, positive environment and a CEO and Executive leadership team who lead our commitment to supporting our membership, staff and values of Equity, Respect, Integrity, and Collaboration.The PositionWe are seeking to appoint a Lead Business Analyst to work collaboratively with a range a stakeholders to support the delivery of various College projects. In this role, the incumbent will predominantly be responsible for investigating and gathering of technical and non-technical information to define requirements and develop effective solutions.The successful candidate will have effective communication and stakeholder management skills, an ability to simultaneously deal with multiple projects and manage conflicting priorities and deadlines. You must also have exceptional analytical skills with great attention to detail. Previous experience working with system implementation projects and an in-depth knowledge of MS Excel / SQL are also essential.This is a full-time, permanent position based in Melbourne.Apply Now as we will are seeking to appoint as quickly as possible, and applications will be assessed for shortlisting as they are received.What's on OfferIt is an exciting time to be part of the team and unit as you will have an opportunity to participate in a trial with a range of work options and flexibility, including work a 9-day fortnight and get paid for 10 days!ACEM offers excellent staff benefits including:Work for an organisation with a purpose.Flexible work arrangements, within a hybrid work environment.Option to work 9, pay 10 fortnight.Access to Member Advantage, offering a range of discounts across travel, dining, shopping and health and wellbeing.Health and wellbeing initiatives.Active corporate social responsibility.Ongoing employee development and training.how to applyTo apply for this position, please click on the ‘Apply Now’ button and follow the instructions. A position description is available below. We note that you must have the right to work in Australia to apply for this role.For further information, please contact Human Resources via email [email protected], using the subject line: Lead Business Analyst enquiry via EthicalJobs or via phone (03) 8679 8826.ACEM is an Equal Opportunity Employer who promotes, embraces and values diversity and inclusion in the workplace. Aboriginal and Torres Strait Islander peoples and Māori are encouraged to apply.
Sales and Account Executive
Scout Talent, Melbourne, Victoria
Deliver genuine value to a huge diversity of clients, companies and community organisations across Australia.On-target earnings of $100,000 - $120,000 in year 1, with further growth in year 2 and beyond. This comprises base salary inc of super, uncapped commissions and milestone bonuses.Join a culture with a focus on professional development and ongoing learningHi there! We are Scout Talent, and our focus is talent acquisition management. Our mission is to See People First, and our vision is to connect people to grow companies, careers and communities.Our team consists of knowledgeable, dedicated specialists with expertise in recruitment technology and talent attraction strategies. We provide Australian-based, easy-to-use recruitment software and solutions developed by recruiters for internal recruitment teams.At Scout Talent, we’ve built a strong culture from the ground up and sustained it for more than twenty years. Our people are the foundation of our success, which is why we value and invest in them.The OpportunityDue to internal growth and expansion, we have exciting opportunities for Account Executives to join our Sales Teams full-time at our Global Riverside head office in Milton, Brisbane, or from our Central Melbourne Office on Lonsdale Street.In this role, you will work primarily with outbound leads to win new business opportunities with leading organisations across Australia. You will strive to discover their talent acquisition objectives and challenges in order to present the appropriate solutions. You will also act as an Account Manager for your clients, creating strong relationships that help them see lifetime value in us as their recruitment partner. To learn more about this exciting opportunity, click “Apply Now”!You’ll be great in this role because...We're looking for a motivated, considered and emotionally intelligent individual who understands how to effectively deliver value to achieve the thrill of securing a new client.Desirable attributes and experience of our next Account Executive…Experience in outbound sales to senior decision-makers, with demonstrated ability to sell to enterprise clientsExperience selling software or SaaS productsDemonstrated ability to develop relationships and credibility with existing clients to achieve cross-sell, up-sell and retention targetsYou are driven to learn, grow and succeed!Ability to work autonomously and collaboratively across multiple internal teamsA dedication to excellence in all that you doTenacious, patient and client-obsessedWhat you will get from Scout TalentThis role comes with on-target earnings of $100,000 - $120,000 in year 1, with further growth in year 2 and beyond. Comprised of base salary inc of super, uncapped commissions and milestone bonuses.In addition, you’ll have access to a range of fantastic benefits, such as:When it comes to career development, we invest in training and give you the opportunity to get to know other parts of the business. If you’re interested in leadership in the future, we’re firm believers in promoting from within!We’re a stable organisation (over 15 years in the industry), but we’re also growing, innovative, and open to new ideas.We offer flexible start/finish times alongside one day per week WFH to match the needs of your lifestyleWe have regular rewards and social events - including quarterly awards nights/partiesThe opportunity to attend the annual Global Gathering - in the past, we've been to Vegas, Singapore, Cancun, Paris, Hawaii and New Zealand, to name a few.STG/NE’s roles are defined to a certain extent, and our employees understand their key domains and what they’re setting out to achieve when they come on board. However, we don’t restrict people by their title or their function. Team members do what they can with their skills and expertise to contribute to achieving the team’s goals.Everyone is supported to sense the environment around them, identify opportunities and problems, contribute insights and add value wherever they can across our business.Ready to Apply?Our organisation's culture is underpinned by the core values of innovation, enthusiasm, ownership, success, respect, transparency, and wellbeing. If this is a culture you think you could thrive within, then we want to hear from you! Apply now.