Overview of salaries statistics of the profession "Client Business Manager in "

Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobThe Account Manager is a position within the sales organisation responsible for growing new business and quota attainment within a set group of existing clients. In this role, you will be connecting with your given client territory while adding insight and value through all client interactions. Through this value-added relationship you will uncover, qualify, manage, and close opportunities within your given accounts. We are looking for an ambitious, resilient, persistent, competitive person who is also relationship oriented, organised, confident, goal oriented, optimistic, and smart. It is important to have a value-added mindset and be willing to continue to learn and be curious.This role is location flexible within Australia; Brightly supports a Work from Anywhere (work from home) candidate, employed anywhere in Australia.What you'll be doing• Strive to build, maintain, and create strong customer relationships.• Achieve quota through cross and up sales with each client account. Manage a portfolio of accounts to achieve long term success.• Have excellent communication and negotiations skills and be customer service oriented. • Having insight and perception to navigate the software sales process successfully.• Develop positive relationships and handling customer's needs. Connecting clients with internal resources and information. • Prospect, upsell and cross sell business by using existing and potential customer networks.• Set and track sales account targets, aligned with company objectives. • Work with sales team, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales, company, and client needs are met.• Closes sales by building rapport with potential account; explaining product and service capabilities; asking pertinent discovery and qualification questions, overcoming objections from prospects.• Project manages the procurement process for our prospects to allow for urgency and predictability.• Proactively engages with clients to help anticipate their needs as they grow with our solutions.• Updates job knowledge by participating through professional development opportunities.What you need • Bachelor's degree preferred.• 1-3 Years of Sales, Account Management, or other relevant experience • Desire to continually grow and improve.• Strong Critical Thinking & Problem Solving • Software - Ability to use CRM (Salesforce.com), Excel, Word, Outlook, PowerPoint, Company Information Database/Wiki, team chat, & online video conferencing tools.The Brightly cultureWe're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.Together we are Brightly!Salary: . Date posted: 04/08/2024 02:37 PM

Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly's sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities.About the RoleBrightly is a global software company and is part of the Siemens Smart Infrastructure Group. Brightly specializes in cloud-based Enterprise Asset Management (EAM) solutions. Brightly is experiencing extraordinary growth globally and is currently expanding in the Asia Pacific (APAC) region. The Senior Sales Executive is a position within the sales organization responsible for growing and managing new business by representing a large portfolio of the Brightly suite within a group of large & strategic prospect accounts. In this role, you will be engaging with your given high value account territory while adding insight and value through all client interactions. Through this business development relationship, you will uncover, qualify, manage, and close new business opportunities within your given accounts. We are looking for an ambitious, resilient, persistent, competitive person who is also relationship oriented, organized, confident, goal oriented, optimistic, and smart. It is important to have a value-added mindset and be willing to continue to learn and be curious.What you will be doing• Achieve quota through new sales with each prospect account.• Prepare and execute strategy and tactical plans.• Strategically target a minimum of 25 prospects per year to proactively engage with to develop opportunities.• Selling a full suite of tools which come together to complete a vision and partnership picture for our clients.• Outbound prospecting for new client acquisition in the given territory.• Have excellent communication and negotiations skills and be customer service oriented. • Having insight and perception to navigate the software sales process at the C-Suite level and in complex decision-making environments with multiple decision makers successfully. • Capable of selling a long-term vision for clients balanced with near term actions and milestones with clearly defined return on investment milestones.• Set and track sales account targets, aligned with company objectives. • Work with sales team, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales, company, and client needs are met.• Closes sales by building rapport with potential prospect; explaining product and service capabilities; asking pertinent discovery and qualification questions, overcoming objections from prospects.• Project Manages the procurement process for our prospects to allow for urgency and predictability• Updates job knowledge by participating in professional development opportunities.• Maintain strong relationships with existing clients and seek avenues to gain new potential clients.• Seeks out opportunities to work on projects/tasks/mentoring that impact the entire team.• Provides thought leadership in the given vertical/territory through speaking engagements.• Stay current with changes and developments in the software as a service and educational service industry. This includes gathering competitive information on products and services to share this information with the product development, marketing, customer service, and the executive teams.• Travel required as needed (up to 40%)What you need• 10-15 years of Sales experience • Demonstrated experience closing individual ARR of 500,000 to 2 million• Linea & infrastructure asset management experience (Roads, Rail, etc)• Government (Local, State or Federal)• Experience building rapport with Senior ExecutivesWhat does success look like• Meeting/Exceeding quota• Meet accelerated targets• Paid full On Target Earnings (OTE)• Ownership of executive contacts across accounts• Speaking engagements at trade shows and events• Respected in the Government sectorThe Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/08/2024 02:37 PM

Key responsibilities include but are not limited to:Review monthly balance sheet files for the GroupProducing monthly internal finance management reports in alignment to group finance needs as requiredReview (and where necessary posting) of all accounting transactions for the business.Approve and organise payment of all business-related expense paymentsPrepare and facilitate financial and management reports to business stakeholders including Boards, Leadership Committees, and clients (as required)Monitor and maintain internal controls as they relate to financial operations.Ensure business finances are properly administered, monitored and approved, including credit control, accurate and timely preparation of fee / revenue invoices, and vendor disbursements.Ensure and facilitate accurate and timely closure of books / ledgers each month.Prepare and accurately account for monthly tax. Ensure monthly Business Activity Statement, annual Fringe Benefit Tax, annual Income Tax and annual Payroll Tax reconciliation lodgements.Assist Head of finance with corporate strategy and business planning analysis, financial performance forecasting, scenario modelling, expense and product profitability analysis.Work with team and product leaders on product / service profitability modelsCA/CPAExperience managing a small teamAvailable at short noticeExcellent presentation and communication skillsAt least 5 years experience in a similar role and capacity

Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Serve as the primary point of contact for client inquiries, issues, and requests.Business Development: Identify new business opportunities within existing accounts. Collaborate with the sales and marketing teams to develop strategies for expanding market share and increasing revenue.Strategic Account Planning: Develop and implement strategic account plans to achieve sales targets and objectives. Analyse market trends, competitor activities, and customer needs to identify growth opportunities and mitigate risks.Cross-functional Collaboration: Work closely with internal departments such as sales, marketing, product development, and customer service to ensure alignment on client needs and company objectives. Provide feedback and insights to support continuous improvement initiatives.Product Knowledge: Stay up-to-date on the latest developments in the pharmaceutical industry, including new products, regulations, and market trends. Demonstrate a deep understanding of our product portfolio and how it addresses customer needs.Contract Negotiation: Negotiate pricing, contracts, and terms with clients to ensure mutually beneficial agreements. Drive contract renewals and up-sell opportunities to maximise revenue and profitability.Reporting and Analysis: Prepare regular reports on account activity, sales performance, and market trends. Use data analysis to evaluate sales strategies, identify areas for improvement, and make data-driven recommendations.Bachelor's degree in Business Administration, Marketing, or relevant work experience.2+ years proven experience in account management, sales, or business development within the pharmaceutical industry.Strong understanding of pharmaceutical products, regulations, and market dynamics.Excellent communication, negotiation, and interpersonal skills.Ability to think strategically, analyse data, and develop actionable insights.Proficiency in Microsoft Office suite and CRM software.Ability to travel as needed.

Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM