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BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience with MS Office Suite, CRMs (Salesforce) and other systemsDESCRIPTIONThere's never been a more exciting time to join Amazon!Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth.Amazon is seeking to hire a Key Account Manager in our team to help build our key Home & Leisure categories by managing our most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyAs a Key Account Manager, you will be owning relationships with our most Strategic partners, including some of Australia's most innovative businesses, and driving them to improve their customer experience and Amazon strategy.Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon Australia store.This role will have a high degree of autonomy and you will also be responsible for Program Management and Program adoption within the Home & Leisure Product Family. You will work with various stakeholders and teams across the Amazon organization.___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities• Consult top partners on their Amazon strategy; driving program adoption across Amazon tools and services such as Fulfilment by Amazon, and Amazon Advertising• Work closely with Leadership on planning and business strategy for Home & Leisure, completing in-depth analysis into customer trends• Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets• Learn and become a subject matter expert on Amazon Seller Central including tools such as Sponsored Advertising, Brand Builder and Promotions• Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholdersWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience managing and growing large accounts, product marketing or management consulting roles- Experience influencing at all levels within an organization, particularly at the executive level- Effective end-to-end project management - as evidenced by a solid understanding of business requirements, timeliness, quality, and delivery of the right solution for the customer. Proactive and demonstrates strong hands on approach.- Strong data analysis skills - Ability to produce, interpret and draw conclusions from data.- Excellent communication skills with the ability to communicate and influence effectively at all levels.- Team player who can facilitate successful project work, operating to deadlines.- Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:19 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionAt Salesforce, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology! The Digital Solution Engineering Team : a bit about us The Digital Solution Engineering team is at the forefront of the entire Marketing Automation technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack. We're a fast-paced, light-hearted crew that work together to get the job done. Your Responsibilities : a bit about youA Digital Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it's strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas: Solution Development : Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to data strategy and digital marketing, to then develop a solution and roadmap for the success of the customer. Build : Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Salesforce Marketing Cloud, Data Cloud and other Salesforce solutions. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps. Deliver : Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though. Learn : Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it's not. Requirements : Strong verbal, written, presentation communication skills. Pre-sales consulting experience, ideally focused on digital marketing. Experience with Salesforce Marketing Cloud and Data Cloud solutions.Experience or passion for solutions involving Data and AI to achieve business outcomes Technical Skills on HTML, Javascript, CSS and Mobile technologies. Bachelor's Degree in Information Technology, Computer Science or equivalent work experience. Understanding of digital marketing best practices. Experience Storytelling, Storyboarding, Technical Solution Design and Architecture. Experience with presentation and prototyping software including Google Slides & Figma. Pitching ideas, presenting to internal/external stakeholders. A passion for solving problems. Salesforce Certifications and/or Trailhead Ranger status is a plus. Understanding of SQL and relational database modelling experience is a plus. Understanding and experience in the Madtech landscape. Enterprise software sales/pre-sales experience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:18 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Department OverviewSalesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: create & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, pain points, process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform A&C for future revenue growth across reseller, consulting and partner programsChange Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to maximize our return on investment from transforming the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments. accomplish their growth objectives and where Salesforce's own platform can support next generation experiences.Salesforce's Alliances & Channels (A&C) Change Team is designed to lead the Alliances & Channels organization transformation journey. There are multiple functions to the team:Central & Global Change: establish a change strategy and plan that engages business architecture and experience teams to find key impacts and needs to internal and external personasRegional Execution: embed into the regions to contextualize changes to local market personas and leaders. Scaling impact and feedback through Train-the-Trainer with adapted content with leverages a Global Framework and agreements. Driving adoption through helping Global and Transformation Leaders identify local leaders empowered to bring about local change.Skills Enablement: Liaise with Alliances & Channels and Sales Enablement teams to establish learning journeys that incorporate job architecture and concurrent program and experience changes. Role OverviewSalesforce is seeking a Senior Manager to lead the Alliances & Channels Partner Transformation - APAC Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams.They demonstrate excellent communication skills and have the ability to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive.This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.Your ImpactEnsure a scalable and standard Change Management Plan & StrategyDevelop Impact & Needs Analysis documents for the top personas in Alliances & Channels both internal and ExternalDrive the creation of Content Creation in collaboration with Partner Tech, Business Transformation, Partner Program and CXO Offices; Filling in the gaps where foundCreating a Change Network in Region with local experts to anchor program priorities Establish Engagements-in-a-Box which are adaptable for Regional Markets including What's-in-it-for-Me and Real-Life user stories.Create a Train-the-Trainer calendar and ensure delivery of training content, feedback and learning circles, etc for change interventions that resonate in local marketsUtilize Adoption monitoring framework that connect with Business Value and Operational Key MetricsEstablish learning journeys with cross-functional learning teams and identifying skill needs that feed future iterations of job architecture.Know the Salesforce A&C stakeholders & effortlessly navigate across them as defined within the A&C Transformation Program Office & Governance frameworkBecome intimately familiar with PRM Product Capabilities in the context of the A&C Transformation roadmap, and how they enable value for our A&C personas, direct personas and partners.Participate in program governance forums across executive stakeholder audiencesThrive in ambiguity and constant change, while staying steadfast in the Salesforce/partner plan - "be the calm in the storm". Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.Required Qualifications7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment3+ years of experience in change management3+ years of experience in an Alliances & Channels organization2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystemPrevious experience leading Partner & Customer Transformation programs in large, highly matrixed organizationsExperience working with large Channel, Sales, IT, & Finance organizationsExcellent communications and interpersonal abilities to collaborate optimally with executive level stakeholders. Exceptional communication and presentation skills.Strong relationship management, influencing and driving to success skills, with the ability to effectively engage with SVP+ level executivesExcellent program management experience including ability to create & maintain large, complex program governance models, executive dashboards, complex excel files, etc.Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get resultsExceptional analytical, problem-solving and decision-making skillsAvailable to travel regionally and internationally up to 25% of the timeDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).Preferred QualificationsExperience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organizationExperience leading teams & deliverables as part of a Partner or Sales transformationExperience working with Product & IT teams in an Agile methodologyExperience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator Note: By applying to the Senior Manager, Partner Transformation APAC Change Lead posting, recruiters and hiring managers across the organization hiring Senior Managers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.Benefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the community"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:18 PM

BASIC QUALIFICATIONS- 3+ years of professional or military experienceDESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With increasing complexity of today's ecommerce and rise of opportunities, the SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.The SAS program is seeking a dynamic and motivated Marketplace Consultant who will be responsible for working with a group of Selling Partners to help them grow their business on Amazon, offering support on launching on new programs, exploring Amazon's marketing tools, advising on account strategy and selection listing. The Marketplace Consultant will be expected to develop and convert a sales pipeline using a highly consultative and data driven approach, as well as onboard and build long-term relationships with the key decision-makers within the prospective accounts. Given the early stage of the program, you will also be responsible for developing processes, tools and content for this service. This is an opportunity for you to play a vital role in shaping a key growth program for Amazon Australia, developing our portfolio of solutions alongside cross functional teams and colleagues in other countries.The ideal candidate will be excellent at influencing external stakeholders, consulting and account management skills, possess a track record of taking initiatives and using data and tools to drive business growth, implementing process improvements and scaling up programs, and be comfortable with operating in an ambiguous environment.___________________________________Our team operates out of our fabulous CBD office conveniently located near many transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Create and articulate compelling value propositions around the SAS program and service offerings.- Identify, qualify, and engage with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.- Manage a portfolio of Selling Partners to drive individual strategies, manage timelines, expectations and owning communications, leveraging a strong understanding of Amazon programs, tools and processes.- Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.- Implement and track metrics to measure success of the sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.- Prepare and present performance deep dives to facilitate regular discussions around business progress, current challenges, and strategic plans with your Selling Partners.- Develop a thorough understanding the competitive environment, including knowledge of complementary and / or competing product offerings.- Lead additional projects such as conducting competitive analysis, developing content, inventing processes and tools to the benefit of our internal and external stakeholders.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing- Experience within e-commerce or Retail fields- Experience in selling nascent products/services into new marketsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:17 PM

BASIC QUALIFICATIONS- • 5+ years of experience in program or project management- • Experience using data and metrics to drive improvements- • Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • Bachelor's degree- • 5+ years as a Project/Program ManagerDESCRIPTIONAt Amazon, we're building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex crowdsources independent contractors - called Delivery Partners (DPs) - to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more. The Flex Australia team is looking for a dynamic and experienced Sr. Program Manager to join us and help improve the DP experience. A successful Program Manager must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical abilities, relationship building skills, and stellar project management capabilities. To be successful, you must also have very strong communication skills, both written and verbal, as you will own communicating program progress very crisply in various business reviews. This Sr. Program Manager will lead the scope and help us answer questions, like: how do you improve the experience of tens of thousands of DPs through product, and program interventions? What innovative products and strategies will help solve their pain points? How can we substantiate those pain-points through quantitative deep dives and secure leadership alignment across tech and business? If these types of questions sound interesting, we want to hear from you. This role requires formulating strategies driven through in-depth analysis and due diligence considering legal, product, program, public relation, and communication points of view. Few of the changes this role will recommend are irreversible in nature and will impact tens of thousands of DPs, so you will analyze data and insights from various channels to diagnose process issues, identify improvement opportunities, and partner with technology teams to deliver new features or tools. Stakeholder management is a substantial element of the role and daily bandwidth. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance solutions. ***This role is available in Sydney, Melbourne or Brisbane, with Sydney as the preferred office***Key job responsibilities• Define Amazon Flex Australia DP experience strategy, roadmap and operational plans.• Leveraging various deep dives, prioritize actions to improve DP satisfaction, engagement and commitment to Flex programs. You will be responsible for structuring the findings into a business case that supports the project plan and defines the next steps.• Lead and deliver innovative product/operational initiatives to drive step changes in DP experience and remove DP pain points and barriers• Directly influence and collaborate with WW DP experience, product, and technology teams• Own the operational performance and all metrics/KPIs for DP satisfaction with other organizations in Amazon• You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements.• You will retrieve and analyze data and insights to solve business problems at their root, stepping back to understand the broader context• You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- • MBA and/or business consulting- • Product management experience in a technical setting- • An entrepreneurial mindset, with the resolve to develop ideas with limited supervision and thrive in fast paced environment- • Knowledge of SQL, Access, Tableau, Power BI is desire- • Strong problem solving skills, project management skills, attention to detail, and exceptional organizational skills- • Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence- • Outstanding analytical skills. Demonstrated ability to interpret large amounts of data and make sound business judgements and recommendations.- • Demonstrated ability to analyze and solve ambiguous and highly complex problems, thrive with partial information, manage multiple, competing priorities simultaneously, manage trade-offs and evaluate new opportunities.- • Ability to write succinct and compelling business proposals and recommendations for senior Director/VP audiences- • Strong ability to influence and drive alignment among a diverse set of stakeholders and teams globally- • Experience working in a challenging, fast-paced and high performance environmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:16 PM

The Client Solutions Manager (CSM) for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney or Melbourne, the CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance. Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment.- You are curious, hungry to learn, and have an entrepreneurial mindset.- You consistently demonstrate a high level of integrity when it comes to your development and client success.- You build internal community by connecting people, collaborating well, showing respect, acting as an ally, and being inclusive.Client Solutions Manager (CSM) - eComm ANZ Responsibilities: Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses.Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients.Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients).Minimum Qualifications:5+ years of experience in customer acquisition or in marketing, media, and/or consulting.Strong communication, presentation, negotiation, and influencing skills.Ability to turn data into actionable insights that inform strategies.Able to lead multiple cross-functional projects with a high attention to detail.Self-starter with a strong work ethic and ability to work independently with high intensity and urgency.Effective and creative problem-solving and decision-making skills.Ability to travel as needed.Preferred Qualifications:Degree in Business, Marketing, Finance, or related field.Experience with business case modeling and market/opportunity sizing.Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends.Experience with Meta's full suite of advertising solutions.Track record of success in managing and growing client relationships.Salary: . Date posted: 04/13/2024 10:16 PM

Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM

BASIC QUALIFICATIONS- Experience defining and executing program requirementsDESCRIPTIONAmazon Vendor Services (AVS) is seeking an exceptional individual to join our newly formed Specialised Services team as an Excellence Consultant, focusing on Advertising. In this pivotal role, you will be responsible for building and executing a groundbreaking program that provides strategic guidance and support to Amazon's largest Retail vendors in their advertising efforts.As an Excellence Consultant, you will play a crucial role in bridging the gap between Amazon Retail and Amazon Advertising, ensuring our vendors receive the comprehensive support they need to maximize the value of their advertising investments. Your primary responsibilities will include:1. Program Development and Management:o Build and implement a new programmatic offering that provides dedicated advertising support to Amazon's top Retail vendors.o Develop and refine processes, methodologies, and tools to enhance vendor engagement and drive successful advertising strategies.o Collaborate with cross-functional teams to continuously improve the program's value proposition and expand its reach.2. Vendor Engagement and Strategic Support:o Conduct in-depth analyses of internal and external data to identify vendor pain points and opportunities related to advertising.o Engage with senior stakeholders at vendor organizations to understand their business objectives, marketing strategies, and advertising goals.o Develop tailored advertising plans and test-and-learn initiatives in partnership with vendors, leveraging Amazon Advertising solutions and best practices.o Facilitate regular progress reviews, workshops, and training sessions to upskill vendors on Amazon Advertising metrics, tools, and strategies.3. Cross-Functional Collaboration and Influence:o Foster strong relationships and collaborate with internal teams, including Amazon Advertising, Retail, and other relevant stakeholders.o Influence decision-makers and drive alignment on advertising initiatives, vendor prioritization, and resource allocation.o Act as a subject matter expert, providing insights and recommendations to support vendor success and drive increased advertising spend.To succeed in this role, you should have a strong analytical mindset, exceptional communication and stakeholder management skills, and a proven ability to navigate complex environments. Experience in advertising, marketing, or a related field is highly desirable, along with a deep understanding of Amazon's ecosystem and vendor relationships.Join our team and play a pivotal role in shaping a new era of vendor support at Amazon. Apply now and be part of an innovative program that drives vendor success and unlocks growth opportunities for Amazon Retail.___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities - Analyse internal and external data to understand vendor defects and define joint action plans with the vendor - Facilitate regular progress reviews with vendors to create sustainable long-term results. - Cooperate and build trusting relationship across job functions and levels within the vendor's organization (e.g. Key Account Mgr, Marketing Manager, Advertising Manager, Finance Mgr, CEO, Customer Service Mgr). - Organise and run workshops with internal and external attendees to understand vendors' business objectives and demonstrate how Amazon can support these. Lead group discussions, process mapping, value stream mapping and brain storming sessions. - Work on cross-functional projects with internal stakeholders related to the improvement and growth of the service (e.g. expanding the value proposition, facilitating pitching and vendor outreach, increasing team productivity). - Some traveling within AU is required for this roleAbout the teamAmazon Vendor Services team (AVS) develops programs to disproportionately grow vendors on Amazon and seeks to continuously enhance its value proposition to vendors. One of the new programs is the AVS Experts, a team providing specialized offerings for Amazon Retail vendors who are facing particular high value problems. This role will be seeking to build out the Experts team. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:18 PM

BASIC QUALIFICATIONS- 4+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience- Proven track record of consistent territory growth and quota attainment.- Experience in identifying, developing, negotiating, and closing deals.- Experience in proactively growing customer relationships, while expanding an understanding of the customer's business.DESCRIPTIONSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Innovation and education is at the core of our Cloud Sales team vision, to re-imagine how we help our customers scale. We imagine a world where organisations leverage their current trajectory and investment, by providing knowledge and support to rethink their businesses strategy - with AWS cloud computing technology as an enabler to innovation and growth.If you're motivated by engaging with customers and helping them achieve their goals, this is the role for you. As a Cloud Sales Account Manager, you can help shape the future of Australian businesses in the cloud.Key job responsibilities- Develop and execute against a territory sales plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accounts as well as driving net new business in untapped customers.- Create & articulate compelling value propositions around AWS.- Analyse metrics and data from your accounts to help evolve your strategy.- Accelerate customer adoption through education and engagement.- Work strategically with AWS consulting and technology partners to effectively deliver scale and end-user value to customers.- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.About the teamAbout the teamOur Cloud Sales team help businesses start their journey to the cloud, and advise AWS customers where they can leverage AWS services to further enable their growth. We work at the edge of technology innovation, and are focused on helping customers of all sizes transform through technology, and build for the future.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career growthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.- To gain a better understanding of AWS and prepare for the interview process, we recommend reviewing the following resources:- AWS Cloud Practitioner Essentials course, available free online: https://aws.amazon.com/training/learn-about/cloud-practitioner/- Interviewing at Amazon: https://www.amazon.jobs/en/landing_pages/interviewing-at-amazonAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/20/2024 09:01 AM

BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experienceDESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With increasing complexity of today's ecommerce and rise of opportunities, the SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.The SAS program is seeking a dynamic and motivated Marketplace Consultant who will be responsible for working with a group of Selling Partners to help them grow their business on Amazon, offering support on launching on new programs, exploring Amazon's marketing tools, advising on account strategy and selection listing. The Marketplace Consultant will be expected to develop and convert a sales pipeline using a highly consultative and data driven approach, as well as onboard and build long-term relationships with the key decision-makers within the prospective accounts. Given the early stage of the program, you will also be responsible for developing processes, tools and content for this service. This is an opportunity for you to play a vital role in shaping a key growth program for Amazon Australia, developing our portfolio of solutions alongside cross functional teams and colleagues in other countries.The ideal candidate will be excellent at influencing external stakeholders, consulting and account management skills, possess a track record of taking initiatives and using data and tools to drive business growth, implementing process improvements and scaling up programs, and be comfortable with operating in an ambiguous environment.___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Create and articulate compelling value propositions around the SAS program and service offerings.- Identify, qualify, and engage with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.- Manage a portfolio of Selling Partners to drive individual strategies, manage timelines, expectations and owning communications, leveraging a strong understanding of Amazon programs, tools and processes.- Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.- Implement and track metrics to measure success of the sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.- Prepare and present performance deep dives to facilitate regular discussions around business progress, current challenges, and strategic plans with your Selling Partners.- Develop a thorough understanding the competitive environment, including knowledge of complementary and / or competing product offerings.- Lead additional projects such as conducting competitive analysis, developing content, inventing processes and tools to the benefit of our internal and external stakeholders.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:23 AM