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Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any
BASIC QUALIFICATIONSBasic qualifications - 4+ years of relevant work experience in maintaining a DC or Critical space facility - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Strong Facilities Management skills - Ability to prioritize in complex, fast-paced environment. - Familiar with the concepts and interaction of Service Management systems (Problem & Change) - Experience with the development of MOPs & SWMS for planned works - Physical Security protocol awareness - Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Establish documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. - Management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Familiar with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops management for day to day operational requirements. - Assist in recruiting efforts. - Assist in the the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications - Degree or Technical (Military/ Trade School) Degree and relevant experience. - 6+ years of Data Center Engineering/Operations Experience - 4+ years of Data Center Management Experience - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM
Principal Technical Support Engineer (Adj P)
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) along with associated support projects and processes.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience:Deep understanding of Salesforce Multi-tenant architectureBachelor's degree in computer science or equivalent experience5+ years of prior experience in Technical Support and/or 3+ years with development experienceDemonstrated analysis, problem solving and skills troubleshooting expertiseAbility to effectively prioritise and escalate customer issues as requiredComfortable interacting with all levels of customer and SFDC managementAbility to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Skills/Experience:Strong Knowledge in Vlocity/Industry cloud CME/CPQ product linesVisualforce and Apex code experienceCertified Salesforce Developer (DEV401)Certified App BuilderCertified Salesforce DeveloperCRM domain knowledgePrevious experience with Salesforce CRM and its technologiesAccomodations:If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/19/2024 03:12 PM
Technical Sales Support / Bid Professional
Siemens, Sydney, New South Wales
Siemens Smart Infrastructure - Electrification and Automation Business is one of the leading global suppliers of products, integrated systems, solutions, and services for the sustainable, reliable, and efficient transmission, distribution, and control of energy.We are looking for an experienced Tendering Lead to join our Solutions business. The Solutions business segment is housed within the Electrification & Automation Business unit and are responsible for the business development, tendering, and successful acquisition of electrical balance of plant packages for major projects including integration activities and the protection and automation schemes. We focus on projects that integrate the world class technology of Siemens product portfolio and engineer turnkey solutions within the target vertical markets of data centers, renewables, utilities, mining, and minerals processing. Our business mandate covers Australia, New Zealand, and the Pacific Islands.Driving early customer engagement with technical sales support, you will leverage your ability to establish credibility and trust with our customers, supporting them in scoping and specifying Siemens' value engineered solutions. You will continue the value chain by taking new opportunities through to bid phase and lead specific bids, utilizing your industry experience and technical expertise to win new projects for the business. Ideally you will have experience in developing integrated solutions concepts and guiding the customer towards an optimized approach for their electrical balance of plant.Some of your responsibilities will include:• Lead and drive bids for engineered electrical balance of plant packages in focus market verticals (data centers, renewables, utilities, mining, and minerals processing).• Work closely with Sales team to implement our sales and marketing strategy and support early customer engagement on Solutions projects.• Develop integrated solutions concepts and optimized systems architecture, as the basis for our customer offers.• Lead the internal bid approval process for your assigned opportunities, in accordance with Siemens' compliance and quality processes, and manage the required inputs and outputs within the defined bid timeline.• Conduct analyses of customer development, monitor the market and competition, identify trends/ market requirement and new business opportunities, and use these to support the development of future-oriented sales strategies for our target markets. • Prepare quotations, with support from Siemens' subject matter experts and 3rd party sub-suppliers, conduct clarifications and support negotiations through to successfully securing the orders.• Cultivate strong relationships with customers being responsive, trustworthy, and reliable.To be successful:• Bachelor's degree (or other relevant qualification) in a discipline such as electrical engineering, automation, with specialization in power distribution.• At least 3 years bid leading experience, preferably in the field power distribution and/or electrical balance of plant systems. • Experience in dealing with regional and international customers and understand their investment and buying behavior. Good understanding of customer's business needs and effectively managing customer expectations.• Product and system knowledge of medium & low-voltage switchgear, energy system protection and automation is mandatory.• Proficiency in IoT technologies, cloud technology, protocols, and communication standards, routing, wireless communications (e.g., MQTT, Modbus TCP/IP, IEC61850) is desirable.• You have the necessary teamwork skills to operate successfully within a large multi-national company.• You convert opportunities with strong customer orientation, cooperative negotiation skills, excellent written and oral communication skills, and a confident demeanor.• You are proficient in MS Office applications and common CRM tools such as Salesforce.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.Salary: . Date posted: 03/19/2024 02:03 PM
Escalation Engineer (EM), AWS Support
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 5+ years of experience in Support Engineering, Customer Escalations, Technical Communications, or similar IT role- 5+ years of experience in technical operations or support focused on cloud infrastructure- Tertiary qualification/Bachelor's Degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field (or 6+ years of relevant work experience)DESCRIPTIONWould you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on...ABOUT USThe Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.ABOUT YOUE2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view. You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.ABOUT THE ROLEAs part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.Every day will bring new and exciting opportunities that include:- Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams - Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders - Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types - Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence - Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective - Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues - Build a broad understanding of AWS architecture and service inter-dependencies - Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention**Please note, the core hours of our 'follow the sun' coverage model are from 9:00am-3:00pm AEST (10:00am-4:00pm AEDT Daylight Savings Time). You can be located in any time zone within Australia but please only apply to this position if you are able to accommodate these core hours.** We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Candidates that have been most successful after joining our team have demonstrated capabilities in one or more of the following areas:- Excellent written and oral English communication skills- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies- Experience creating or designing cloud application architectures with a focus on high availability- Industry specific certification(s) such as the AWS SysOps Administrator certification- Experience with the creation and usage of JavaScript, Powershell, and/or BASH scripting- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision makingAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:13 AM
Cloud Support Engineer - Security
Amazon, Sydney, Any
DESCRIPTIONAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).PREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 09:15 AM
Technical Support Engineer
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.Technical Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience Deep understanding of Salesforce Multi-tenant architecture Bachelor's degree in computer science or equivalent experienceExtensive experience in Technical Support and/or good development experienceDemonstrated analysis, problem solving and skills troubleshooting expertise Ability to effectively prioritize and escalate customer issues as required Comfortable interacting with all levels of customer and SFDC management Ability to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Required Skills/Experience Solid Vlocity CPQ / Salesforce Industries ExperienceDeep understanding of Vlocity Communications, Media, and EnergyExperience in End to End flow in Vlocity CPQ and OMHands-on experience with ESM(B2B journey) and LWC CPQHands-on experience with Digital Commerce API and Cart Based APIHands-on experience in EPC, Interfaces Implementations, Vlocity Rules, Context Rules and Advanced PricingHands-on experience in Industries Order Management, Order Decomposition, Order OrchestrationExperience in Calculation Procedures and Matrices, Vlocity DataRaptor, Vlocity Cards, Vlocity Integration Procedures, Vlocity OmniScript.Experience in migration tools such as Vlocity Salesforce Industries Migration using Vlocity Salesforce Industries Build.Skills/Experience: * LWC and Apex code experience * Certified Salesforce Developer (DEV401) (Mandatory) * Certified App Builder (Mandatory) * ADM 201 (Mandatory) * CRM domain knowledge * Previous experience with Salesforce CRM and its technologies * Salesforce Certified Industries CPQ DeveloperAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:14 PM
Senior Generative AI Specialist, Generative AI Innovation Center
Amazon, Sydney, Any
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We're looking for top architects, system and software engineers capable of using ML, Generative AI and other techniques to design, evangelize, implement and fine tune state-of-the-art solutions for never-before-solved problems.Key job responsibilities- Collaborate with our applied and data scientists to build robust and scalable Generative AI solutions for business problems- Effectively use Foundation Models available on Amazon Bedrock and Amazon SageMaker to meet our customer's performance needs- Work hands on to build scalable cloud environment for our customers to label data, build, train, tune and deploy their models- Interact with customer directly to understand the business problem, help and aid them in implementation of their ML ecosystem- Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes- Work closely with account teams, applied/data scientist teams, and product engineering teams to drive model implementations and new algorithms- Mentor and develop junior members on the teamAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. What if I don't meet all the requirements?That's okay! We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, business and consulting skills. Your onboarding will set you up for success, including a combination of formal and informal training. You'll also have a chance to gain AWS certifications and access mentorship programs. You will learn from and collaborate with some of the brightest technical minds in the industry today.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent with 5+ years of relevant working experience- Experience with machine learning fundamentals, with working knowledge of Python and experience with deep learning frameworks such as Pytorch, TensorFlow, JAX or MXNet- 5+ years of relevant experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processingPREFERRED QUALIFICATIONS- Bachelor's degree in computer science or equivalent with 8+ years of relevant working experience, or Master's degree in computer science or equivalent with 5+ years of working experience- Experiences related to machine learning, deep learning, NLP, CV, GNN, or distributed training- Experiences related to AWS services such as SageMaker, EMR, S3, DynamoDB and EC2- Working knowledge of generative AI and hands on experience in prompt engineering, deploying and hosting Large Foundational ModelsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 10:06 PM
Solutions Architect Intern
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Currently in your penultimate or final year of a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field. - Interest and aptitude to learn about and deliver cloud-based solutions to customers. - Knowledge of one of the programming languages like Java, Python, Ruby, Node.js, C#, or C++ OR the interest and technical ability to learn a programming language. - Applicants must have valid work authorization in Australia/New Zealand. OR equivalent training, certifications, and/or experience.- Experience with one of the following programming languages: Java, Python, Ruby, Node.js, C#, C++, or other modern computing languages.- Experience with Networking fundamentals, Security, Databases (Relational and/or NoSQL) or, Operating Systems (Unix, Linux, and/or Windows).DESCRIPTIONAt Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.Amazon is a place where builders can build. Our internships offer exceptional opportunities for you to grow your technical and non-technical skills. From day one, you will be working with experienced engineers who love what they do.Are you ready to embrace the challenge? Come build the future with us.Associate Solutions Architect Intern:The Solutions Architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. Our solutions architects are passionate technologists with technical breadth and depth coupled with strong interpersonal skills.As an SA intern, you will receive AWS technical training, immerse yourself in cloud computing, develop business acumen, presentation delivery, and learn more about Amazon culture. You will work in a one on one project environment with the possibility of group projects, complete the AWS Cloud Practitioner Certification, and attend professional development events.Are you ready to embrace the challenge?Upon successful completion of the internship program, select interns will receive a full-time offer to join as an Associate Solutions Architect (which includes a twelve-month training program, known as AWS Tech U) in 2025/2026, after completion of their degree program.Want to find out what it's like to be a Solution Architect at AWS? Watch this video (https://www.youtube.com/watch?v=4WVKt1A8HDE)Amazon internships are full-time (38 hours/week) for 8- 12 consecutive weeks, in summer 2024. Applicants should have at a minimum one quarter/semester remaining after their internship concludes.Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.Mentorship & Career Growth:Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience implementing a cloud-based technology solution in a school project or while working for a company- Experience with one or more of the following domains: Big Data, Analytics, Security, DevOps, Application Development, or Machine Learning- Awareness of AWS or cloud computingAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/25/2024 10:11 PM
Cloud Support Engineer (Linux)
Amazon, Sydney, Any
DESCRIPTIONABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world• Partner with Amazon Web Services teams to help reproduce and resolve customer issues• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services• Drive customer communication during critical events• Drive projects that improve support-related processes and our customers' technical support experience• Write tutorials, how-to videos, and other technical articles for the developer community• Work on critical, highly complex customer problems that may span multiple AWS servicesWHY AWS SUPPORT?• First and foremost this is a customer support role - in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.ROLE DESCRIPTIONThe Linux role supports our services that focus on compute technologies. In this role, you will support AWS Services including EC2, EBS, LightSail and the services that enable customers to migrate their workloads to AWS. As well as supporting our customers, you will be leading operational improvement initiatives, and acting as the voice of the customer to internal teams across AWS.Want to know what's it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I'm not an expert in all the preferred qualifications listed on the job description? That's okay. That's our preferred list, not a required listed. We hire people who can dive deep so we're more interested in the areas that you do know instead of those you haven't been exposed to yet.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- Experience in troubleshooting with System Administration with Linux.- Experience with Networking and troubleshooting.- Understanding of virtualization and cloud computing.PREFERRED QUALIFICATIONS- Experience managing full application stacks from the OS up through custom applications- Knowledge of AWS and Cloud Computing concepts- Understanding of Security best practices- Understanding of distributed computing environments and methodologiesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 08:58 AM
Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any
BASIC QUALIFICATIONSBasic qualifications - 4+ years of relevant work experience in maintaining a DC or Critical space facility - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Strong Facilities Management skills - Ability to prioritize in complex, fast-paced environment. - Familiar with the concepts and interaction of Service Management systems (Problem & Change) - Experience with the development of MOPs & SWMS for planned works - Physical Security protocol awareness - Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Establish documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. - Management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Familiar with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops management for day to day operational requirements. - Assist in recruiting efforts. - Assist in the the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications - Degree or Technical (Military/ Trade School) Degree and relevant experience. - 6+ years of Data Center Engineering/Operations Experience - 4+ years of Data Center Management Experience - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 08:58 AM
Lead Mechanical Engineer, Data Center Engineering
Amazon, Sydney, Any
DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You'll have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team. In this role you will drive Mechanical Engineering services design, construction and implementation of enterprise data centers, which meet quality and performance levels across the globe. You will work directly with our Design Engineering Stakeholders, Construction, Operations, and Commissioning teams within your assigned region in APAC.You will be the Mechanical Engineering representative on behalf of the Data Center Engineering Team responsible for the successful delivery of projects. You will assist in Data Center site selection, planning, development. You will maintain the highest performance standards and utilize innovation to reduce PUE, water consumption, CAPEX and increase efficiency. As an experienced Mechanical Engineer you will evaluate different cooling systems and make a data driven decision about a suitable solution based on our guidelines. You will be an integral part of our work to change the world through technology.Key job responsibilities- Participate in site selection reviews, work with local utilities to understand and define site utility requirements, and work with internal teams to understand user requirements. - Design and collaborate with other disciplines to create a construction document set.- Create designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with regional vendors and manufacturers to specify the appropriate mechanical equipment including Air Handling Units, Computer Room Air Handling Units, Chillers, Cooling Towers, Sequence of Operations & Controls systems, Fire Detection/Suppression systems- Review and approve equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases- Work with commissioning teams to properly test and validate installation, operation, and performance of mechanical systems.- Travel to sites for site review and work with onsite field engineers and Operations. This position will involve 20% travel within APAC region and occasionally globally. A day in the lifeThe Data Center Design Engineering team at Amazon Web Services consists of Architects, Structural, Mechanical, Electrical, Civil, Fire Protection and Controls Engineers working to design the next generation of Data Centres. The team is committed to achieving a world-class uptime for our customers and strives to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet our growing demand. We justify and communicate the technical decisions we make directly to AWS leadership and work hard to drive continuous advancements in our designs. As an integral member of the team, you will have the opportunity to directly impact our business and create positive change. Be part of a team that's responsible for designing and delivering capacity for the world's best data center services across the globe. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- Bachelor's degree in Mechanical engineering or relevant discipline- 5+ years of mission critical design experience- 3+ years of experience in project managementPREFERRED QUALIFICATIONS - 10+ years of experience directly related to data centre design and in depth understanding of related critical equipment,- Masters degree in Mechanical engineering or relevant discipline or Professional Engineering license,- Experience reading and interpreting design, equipment and construction specifications and drawings,- Knowledge of building codes and regulations across the APAC region,- Experience with fast track design/build projects and or multiple significant upgrade projects,- Ability to research new designs, technologies, and construction methods of data centre equipment and facilities,- The ability to perform complex business cases to justify technical decisions and present the justification to management in a high level review.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 09:27 AM
Senior Software Development Engineer - AWS Redshift, AWS Redshift Control Plane
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTION Are you interested in building hyper-scale services in the cloud? Are you interested in embarking the journey of building the next generation database systems and creating an impact on its hundreds of thousands of users? Do you want to work with world-class, state-of-the-art technologies on a fun, diverse team? Then you want to join the AWS Redshift engineering team in Sydney!Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse that makes it simple and cost-effective to analyse all your data using your existing business intelligence tools.As a Software Development Engineer with Amazon Redshift in Sydney, you will have the opportunity to invent, and implement system architecture of AWS Redshift at Amazon scale. You will have significant influence on our overall strategy by helping define impactful product features, drive the system architecture, and spearhead the best practices that enable a quality product. You will work on the Redshift cloud platform to improve the technologies that orchestrate and manage Redshift clusters globally. You will build out of critical operational functions that ensure thousands of servers across multiple centers worldwide maintain lights on.The ideal candidate for this role dives into ambiguous problem spaces and meticulously distills out choices, trade-offs, and priorities. This person demonstrates exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. We seek someone who is and metric driven, and is obsessively concerned about performance under resource constrained environments.This is a unique and rare opportunity to get in on the ground floor within a fast-growing business and help shape the technology, product and the business. A successful candidate will bring deep technical, and coding expertise with the ability to work within a fast moving, startup environment in a large company to deliver a broad business impact.Come, join us in reinventing database systems for the cloud!We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 8+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:56 PM
Cloud Support Engineer - Security
Amazon, Sydney, Any
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).PREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM
Sr. Physical Security Engineer, DCC Communities
Amazon, Sydney, Any
DESCRIPTIONAWS Data Center Engineering team is looking for a highly talented and motivated Physical Security Architect /Engineer to work with on our data center design team, designing the data centers of tomorrow to maximize the effectiveness of the physical security program. The duties include extra-low voltage system design and engineering, working with the data center architectural and engineering teams to assure security best practices are observed, drafting new systems into the design teams build plans, and coordinating with regional and local physical security leaders to understand the new building and security system designs, adhering to the products on the AWS approved parts list. A successful candidate will be responsible for interpretation of Risk Assessments and Threat Analysis and AWS Physical Security Standards to assure the proper security technologies are selected to meet the unique challenges to be found in a global security program. After a new technology is introduced into the data center physical security standard, this position will be responsible for assuring the new system is incorporated into the larger data center basis of design. This role will also drive global standardization and will work with partner teams to innovate new data center security designs.Key job responsibilities• Design and engineer low voltage systems.• Using Blue Beam, Revit, BIM 360 and other drafting technologies to produce designs in Revit/CAD. This will also include working in collaboration with the relevant design teams.• Creation of specifications, template drawings and owners requirements documentation to use for vendor bids.• Provide technical and design support for physical security teams.• Coordinating with all the other disciplines in the design process of a new building (architectural, mechanical, electrical, civil, IT...).• Supervise and approve all designs deliverables developed by the physical security teams for projects at each milestones of a project. Analyze, accept or reject alternate designs and mitigation measure develop by the local physical security teams when the standard design can't be applied.• Act as a subject matter expert to support implementation of new technologies.• Work globally to support the physical security teams and stakeholders to ensure alignment on decisions and standards• Domestic and international travel for up to 30%.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS• BA/BS degree in Architectural, Electrical Engineering, or Physical Security or equivalent experience• 10+ years' experience in physical security system design and engineering, 5+ years' experience with one or more drafting technologies such as, Revit, AutoCad, BlueBeam and others.PREFERRED QUALIFICATIONS• Master's degree or higher in related field• Physical Security Design experience in corrections, military, government, or museum environments.• Experience living abroad, extensive travel, or demonstrated ability to work in a culturally diverse environment• Personal network of international security technology professionals• PSP, CPP, PMP Certification• CPTED CertificationAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:32 AM
Software Development Manager, RDS Open Source
Amazon, Sydney, Any
DESCRIPTIONAmazon is breaking new ground and changing the rules for relational databases. At Amazon Web Services (AWS), we are the public cloud. AWS commands a majority of the world's public cloud traffic, serving customers at ultra large scale, and this volume is growing exponentially every day. At Amazon/AWS, we take databases to their limits. Due to our scale, we see issues that no other RDBMS customers see. We are creatively and disruptively solving some of the most complex database problems related to immense growth, scaling, leveraging the cloud, extremely high performance and high availability requirements. Do these types of challenges excite you? Do you want to part of the core group that's responsible for availability and durability of the world's largest fleet of relational databases on cloud ? If you're an engineer who want to be significant part of this core group, come on board!We have challenging problems to solve in distributed systems, concurrency, high availability, durability, performance, languages, and performance engineering. We intend to be the world's best and most reliable database, built by an excellent team, all while having fun - come join us on the journey!What is in it for you?Large scope and impact: Work on a service that will be used, directly and indirectly, by millions of customers.Gratification: You will know you are solving problems most software developers don't yet know exist.Critical: Databases are heart of many of our customers' applications.Ownership: you will quickly become responsible for key components of the service.Learn: If want to learn about challenges of large-scale fault tolerant systems in practice - this is an opportunity of a life time.Innovate: We learn from our customers and invent every day.Make history: AWS is the leader in a current industry wide revolution.Have fun: Surround yourself with engineers that like to solve complex problems, but also work in a fun environment.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:28 AM
Power Supply Installation and Test Supervisor
Siemens, Sydney, New South Wales
Are you an experienced Power Supply Installation and Test Supervisor and want to be a part of Siemens Mobility's growing team? At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today. If you are interested to work as a Power Supply Installation and Test Supervisor for our Sydney office, we will offer you the support to make it happen! Revolutionise rail travel with Siemens Mobility. The Power Supply Installation and Test Supervisor is a senior role, combining profound knowledge and extensive experience in engineering and design, site management, commissioning and installation. The Power Supply Installation and Test Supervisor will also develop alternative design concepts to facilitate design optimisation from and installation, testing and commissioning point of view. You will: Prepare installation, testing and commissioning documentation, as well as plan all activities, resources and budget Coordinate internal and external site access to verify and ensure readiness of buildings for installation through site surveys Coordinate and supervise installation at site during the installation process of cables, cable joints and terminations, power supply equipment (including UPS DC Battery Systems - 110VDC, SCADA, MV equipment and 132kV equipment and connection) in accordance with contract and design documents Be the lead change control on site, including ensuring design lead certifies any site change from certified designs Provide and check method statement, perform all checks on required Environmental, Health and Safety documents and attend toolbox talks Familiarise self with project technical specifications and ensure that the specifications requirements are adhered to, and liase with the owners and internal inspector or their representative Be responsible for time, quality and cost of allocated installation and commissioning scope from design through installation and commissioning, system integration, trial run and O&M training until handover to O&M Provide inputs for As Built Drawings and review installation red mark drawings and as built drawings What you need to make real what matters. Previous experience with railway and HV/MV distribution networks and be familiar with local electrical distribution company procedures Extensive experience on site in a similar leading function Bachelors degree in Electrical Engineering, or equivalent, alongside previous experience in rail engineering Knowledge of governmental public sector organisations Practice with handover procedures, preferably with governmental sector projects What We Offer Flexible working arrangements Career, professional & personal development National & International opportunities Positive, inclusive and relaxed working environment Industry leading parental leave package Novated Leasing available Discounts on Goods & Services Siemens Share Options We've got quite a lot to offer. How about you? We support a diverse workforce. Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work, and we actively promote this through the recruitment of those who identify as Indigenous or Aboriginal/Torres Strait Islander. We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. #LI-SISalary: . Date posted: 04/03/2024 08:51 PM
Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any
DESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for DCEO as directed. - Learn and contribute to documentation relevant to business & facility operations.- Assist with the installation of the racks and the provision of power/cooling within its constraints.- Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist and learn about the design, implementation, commissioning and build out of new facilities.- Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.- May participate in Construction & Operational Meetings as required.- Assist with Work Order compliance and review of contractual SLAs.- Interface with Infra Ops teams for day to day operational requirements.- Assist in the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.- Meet daily hours of operations, shift and on-call requirements for response during shift rotations.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- High school or equivalent diplomaPREFERRED QUALIFICATIONS- Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systemsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:21 PM
Overhead Catenary System Installation Manager
Siemens, Sydney, New South Wales
Are you an experienced OCS Installation Manager and want to be a part of Siemens Mobility's growing team? At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today. If you are interested to work as a Overhead Catenary System Installation Manager for our Sydney office, we will offer you the support to make it happen! Revolutionise rail travel with Siemens Mobility. This position would be a great career opportunity for power supply professionals looking to join an international team. In this position, the OCS Installation Manager will coordinate internally to verify and ensure readiness of site for installation through site surveys, as well as supervising the installation at site during the process of such poles, accessories and wires for OCS in accordance with our contract and design documents. You will: Manage your team at site, as well as monitoring the progress of all installation activities Prepare, follow up and submit on Progress reports and Field instructions Report any material damages as well as inspect and analyse damages, including documentation of site and section status review installation red mark drawings and as built drawings Prepare and update the Time Schedule according to the project's requirement Make sure all used material for quantity verification and conduct quality checks on incoming and outgoing materials Ability to familiarise self on project technical specifications and ensure requirements are adhered to, including liasing with the owners and internal inspectors and their representative Help ensure that both internal and external EHS policies are complied with during execution What you need to make real what matters. Previous extensive experience on site in a similar function, including hands on experience in installation, testing and commissioning engineer of similar railways Bachelors degree in Mechanical Engineering, related disciplines or equivalent Prior experience in installation of flexible OCS, rigid overhead catenary system and retractable OCS Knowledge and experience in governmental public sector organisations You are familiar with international electrical codes and standards for installation Previous capability in preparing installations method statements, reading and applying the design, shop and construction drawings Familiar with Microsoft Project, Primavera and Sicat Candrop Pro Willing to work in multiple locations, such as different site locations, offices, and also different environments (indoor, outdoor, tunnels, etc) What We Offer Flexible working arrangements Career, professional & personal development National & International opportunities Positive, inclusive and relaxed working environment Industry leading parental leave package Novated Leasing available Discounts on Goods & Services Siemens Share Options We've got quite a lot to offer. How about you? We support a diverse workforce. Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work, and we actively promote this through the recruitment of those who identify as Indigenous or Aboriginal/Torres Strait Islander. We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. #LI-SISalary: . Date posted: 04/04/2024 02:11 PM
Security Detection Engineer, Vulnerability Management & Remediation
Amazon, Sydney, Any
DESCRIPTIONAmazon Security is seeking an innovative Security Engineer to join the Vulnerability Management and Remediation (VMR) team as a Vulnerability Detection Engineer. The VMR team is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges. Our team offers the unique opportunity to work with leading industry security experts and engage across Amazon teams and leadership.As a Security Engineer on VMR Discovery team, you will be responsible for the timely and accurate detection of vulnerabilities across the complexity and scale of the Amazon ecosystem. Your teammates are a global team of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar. Key job responsibilities- Analyse public and private vulnerability disclosures and exploit code - Assess and prioritise the development of new detections- Author and validate safe, scaleable, and accurate vulnerability detection mechanisms- Design software and mechanisms that continuously raise the safety and confidence bar for the vulnerability detection ecosystem- Demonstrate engineering, design, and security technical leadership, mentoring peer and partner engineers- Collaborate with partners across Amazon to develop scalable solutions to security problems- Periodic follow-the-sun on-call responsibilitiesAbout the teamWhy Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity or related technical degree; or 4+ years equivalent technology experience- 3 years experience improving accuracy of vulnerability detection mechanisms across a diverse technical ecosystem- 3 years experience developing vulnerability assessment tests and toolsets in Python, Java, etcPREFERRED QUALIFICATIONS- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience with AWS products and services- Experience with programming languages such as Python, Java, C++Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/06/2024 09:27 AM
Regional Data Centre Incident Manager
Microsoft Games, Sydney, Any
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Empower Billions! Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft's cloud services. The group is responsible for designing, building, and operating Microsoft's global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, cost-effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.Responsibilities Responsibilities: Holds teams accountable for managing crisis situations, including leveraging advanced technical expertise , judgment, and decision making to coordinate multiple work streams and resources in crisis situations to drive mitigation plan and resolve crisis by engaging necessary teams and escalating to appropriate stakeholders. Applies diagnostic expertise . Provides guidance to other engineers working to mitigate and resolve issues. Communicates customer impact and other relevant information with key stakeholders, leadership, and customers. Manages teams of engineers to implement reliable, scalable, and high-performance solutions across teams. Guides teams to stay current in knowledge and expertise as the technology landscape evolves, maintaining awareness of industry norms. Develops team's end-to-end technical expertise , regularly identifying skill gaps and raising the collective bar on the team's skill set in alignment with industry standards. Proficient knowledge of Critical Infrastructure within Global Data Centers Holds the team accountable for creating, monitoring , and taking action on telemetry data and provides guidance on telemetry analytics to better identify patterns that reveal errors and unexpected problems that are affecting the system availability, reliability, performance, and/or efficiency. Contributes to developing processes and standards to address complex issues and provides guidance to others as needed. Qualifications Qualifications: Bachelor's Degree in Engineering , or related field AND 8+ years technical experience in critical environments, network engineering, service engineering, or systems engineering OR equivalent experience. 5+ years technical experience working with large-scale data center operations or distributed systems. 5+ years people management experience. Other Engineering Certifications. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #COICareers Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:16 AM