Overview of salaries statistics of the profession "Advocate in "

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM

Join us in a transformative role dedicated to advocating for survivors of family violence and empowering the vulnerableFocus on helping vulnerable people and less on meeting budgets!Earn between $86,154 to $93,063, plus superannuation and a tax-free salary packaging option up to $15,834Become an integral part of our Domestic Violence Unit/Health Justice Partnership in the Murray Mallee regionAbout Mallee Family CareAt the forefront of social justice and individual empowerment in the north-west of Victoria and far-west of New South Wales, Mallee Family Care is an organisation of real people making a difference since 1979. We have embarked on a mission to unlock human potential, stand firm against social barriers, and foster a culture of equity and trust. Our dedicated team delivers tailored services across a vast region including Mildura, Swan Hill, and beyond, reaching out to those in exceptional need or facing vulnerable circumstances.With services offered in Local Government Areas spread across three states, our compassion fuels action. Our expansive network and rich history of impactful service have established us as a top employer of choice for those eager to contribute to a legacy of community enrichment. Through engaging extensively both internally and externally, we ensure that our journey towards advancing social justice is a collective endeavour.Come, be a part of Mallee Family Care, and redefine what’s possible when a noble mission aligns with unwavering commitment.To learn more about us, please visit www.malleefamilycare.org.auAbout the OpportunityWe warmly invite a Specialist Family Violence Solicitor to join our Mallee Family Care Community Legal Centre (MFCCLC) team. Based in Mildura, VIC, with frequent travel to the communities we serve, your expertise will play a pivotal role in leading our Domestic Violence Unit/Health Justice Partnership (HJP) program, with a primary focus on supporting individuals entrapped in the cycle of family violence.Your key responsibilities include:Providing high-calibre legal advice and representation, particularly in Family Violence scenarios, as a part of an integrated practice with our MCH nurses and family violence services across the partnership LGA’sMaintaining a negotiated caseload with the Principal SolicitorProvision of legal information and education to community workers and other stakeholdersActively participating in an integrated practice framework, offering a trauma-informed and strengths-based approach to support and empower our clientsThis is a full-time role working 35 hours per week.This role needs to be performed onsite in Mildura. However, Mallee Family Care is also hiring for a Generalist Solicitor with remote working options available for experienced applicants.About YouTo qualify, you must have a current practising certificate and be admitted as a solicitor in any state in Australia. You are a committed individual with a background and understanding of Family Violence Law, ready to support family violence matters at the heart of our community.Ideally, you bring to the table 2 years of experience, although a new grad keen on venturing into Family Violence Law is equally welcomed.A current driver’s licence is essential due to frequent travel, and a willingness to be accommodated overnight when required.The following skills and experience will be strong assets:Demonstrated relevant experience in a legal setting and in court representationKnowledge and experience in family violence and family law casework to excel in this roleAbility to balance competing priorities and manage a diverse caseloadOur ideal candidate is a dedicated legal practitioner with strong communication skills, able to work well in a team. With an empathic, solutions-focused mindset, you'll uphold our culture of empowering the vulnerable in our communities.This is an incredibly rewarding opportunity for a passionate professional keen on making substantial contributions in the realm of Family Violence Law, while broadening your legal acumen across federal and state regulations. About the BenefitsIn appreciation of your dedication, enjoy a competitive salary between $86,154 to $93,063 plus superannuation, negotiable based on experience, alongside notable benefits including:Relocation support and travel expense coverage for a smooth transitionSalary packaging of up to $15,834 tax-free, pro-rataAnnual and personal leave allowanceA 35-hour workweek in a family-friendly organisation, promoting an enhanced work-life balanceMentorship opportunities with seasoned solicitors to steer your career pathContinuous professional development and legal training opportunities are availableReal-world legal experience in a close-knit, community-driven legal centreWellness package, discounted fitness memberships, and a confidential Employee Assistance ProgramWork and travel in one of Australia's most beautiful regions while providing essential legal services to vulnerable people in remote communitiesAnd many more!Joining our team means you'll be part of an integrated practice, focusing on legal issues while the client's other non-legal needs are supported by our wider team. This collaborative approach ensures comprehensive support for our clients and a fulfilling work environment for you.Furthermore, you'll discover a supportive and collegial work environment at our Community Legal Centre. We pride ourselves on a culture that emphasises teamwork and mutual support, ensuring every team member feels valued and part of a collective effort to make a meaningful impact without the pressures of a corporate role.Ready to Apply?Embark on a fulfilling journey with Mallee Family Care to uphold justice and empower communities. Seize this chance to make a real impact—Apply now!

BASIC QUALIFICATIONS- • 5+ years of experience in program or project management- • Experience using data and metrics to drive improvements- • Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • Bachelor's degree- • 5+ years as a Project/Program ManagerDESCRIPTIONAt Amazon, we're building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex crowdsources independent contractors - called Delivery Partners (DPs) - to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more. The Flex Australia team is looking for a dynamic and experienced Sr. Program Manager to join us and help improve the DP experience. A successful Program Manager must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical abilities, relationship building skills, and stellar project management capabilities. To be successful, you must also have very strong communication skills, both written and verbal, as you will own communicating program progress very crisply in various business reviews. This Sr. Program Manager will lead the scope and help us answer questions, like: how do you improve the experience of tens of thousands of DPs through product, and program interventions? What innovative products and strategies will help solve their pain points? How can we substantiate those pain-points through quantitative deep dives and secure leadership alignment across tech and business? If these types of questions sound interesting, we want to hear from you. This role requires formulating strategies driven through in-depth analysis and due diligence considering legal, product, program, public relation, and communication points of view. Few of the changes this role will recommend are irreversible in nature and will impact tens of thousands of DPs, so you will analyze data and insights from various channels to diagnose process issues, identify improvement opportunities, and partner with technology teams to deliver new features or tools. Stakeholder management is a substantial element of the role and daily bandwidth. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance solutions. ***This role is available in Sydney, Melbourne or Brisbane, with Sydney as the preferred office***Key job responsibilities• Define Amazon Flex Australia DP experience strategy, roadmap and operational plans.• Leveraging various deep dives, prioritize actions to improve DP satisfaction, engagement and commitment to Flex programs. You will be responsible for structuring the findings into a business case that supports the project plan and defines the next steps.• Lead and deliver innovative product/operational initiatives to drive step changes in DP experience and remove DP pain points and barriers• Directly influence and collaborate with WW DP experience, product, and technology teams• Own the operational performance and all metrics/KPIs for DP satisfaction with other organizations in Amazon• You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements.• You will retrieve and analyze data and insights to solve business problems at their root, stepping back to understand the broader context• You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- • MBA and/or business consulting- • Product management experience in a technical setting- • An entrepreneurial mindset, with the resolve to develop ideas with limited supervision and thrive in fast paced environment- • Knowledge of SQL, Access, Tableau, Power BI is desire- • Strong problem solving skills, project management skills, attention to detail, and exceptional organizational skills- • Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence- • Outstanding analytical skills. Demonstrated ability to interpret large amounts of data and make sound business judgements and recommendations.- • Demonstrated ability to analyze and solve ambiguous and highly complex problems, thrive with partial information, manage multiple, competing priorities simultaneously, manage trade-offs and evaluate new opportunities.- • Ability to write succinct and compelling business proposals and recommendations for senior Director/VP audiences- • Strong ability to influence and drive alignment among a diverse set of stakeholders and teams globally- • Experience working in a challenging, fast-paced and high performance environmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:16 PM

Siemens Smart Infrastructure Division bundles know-how from our smart grid, low, medium and high voltage, energy automation, energy transmission businesses. Together as a Division we cover every voltage from low voltage, through to medium and high voltage, plus we are heavily investing globally and locally in the market growth areas of micro grid, big data, energy storage and more.We have an exciting opportunity for Substation Technicians to join our Distribution Systems Customer Services team in our Melbourne, VIC and Sydney, NSW offices. Reporting to the Operations Manager, Substation Technician will be required to carry out day to day field service on, Transformers, Low Voltage Switchgear and Busway systems for our clients around Australia. This will include installation, commissioning and maintenance activities, ensuring compliance with customer satisfaction, quality and safety standards while leading by example.The Substation Technician will be required to effectively satisfy the customer's needs for preventative and corrective maintenance, installation, commissioning, any updates/upgrades/performance optimisation, corrective service, installations and/or workshop repairs in accordance with business contractual obligations; provide timely completion of service reports; comply with all OH&S policies and service escalation procedures; maintain personal knowledge of safety instructions and operational procedures. As a site based advocate for Siemens, you will be our clients trusted advisor on technical matters.In order to be considered for this opportunity you will need the following:- Minimum of 5 years experience working with the LV Distribution systems- Unrestricted Electrical Licence (A grade or equivalent) - Drivers Licence- Ability to travel for site worksOther desirable qualifications will be highly regarded:- Electrical Engineering or equivalent experience - Experience with protection relays testing- Previous experience of working with Low Voltage switchboards & circuit breakers such as assembly, installation & testingIn return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion helps us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.Salary: . Date posted: 04/11/2024 08:38 PM

BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience as a product manager or ownerDESCRIPTIONAmazon Australia's Marketplace is looking for a talented Seller Experience Manager to own removing seller friction as well as growth initiatives across categories. This role will own both identifying and working with Amazon partner teams to improve the seller experience and reduce friction in selling on Amazon as well as programs and promotions that are focused on growth, with a focus on listing and seller partner support initially. Example responsibilities will include 'walk the stores' to identify improvements and then owning the solutions. An ideal candidate is someone who will be obsessed with making the seller experience seamless. The individual will be highly organized, data driven and results focused. They will also have a passion for inventing and scaling a successful program -- from identifying the focus areas to communicating the results and using the data to inform future business decisions and feature development.Key Responsibilities: - Plan, coordinate, and execute initiatives to remove seller friction - Analyze results, communicate learning upward, and use the data to drive future strategies - Document results and share best-practices across seller success and growth for Seller Services worldwide organization - Partner with technical and business teams to drive system improvements within Seller Central self-service solutions. - Own multiple team KPIs for seller engagement, developing strategy to drive results over short and long-term.Business Skills Needed: - A tenacious self-starter who can serve as a strong advocate for our sellers and our business - Possess exceptional data and project management skills - Capable of handling multiple projects at once amidst rapidly-changing priorities and comfortable dealing with ambiguity - Ability to be successful both as an individual contributor and in a team environment, and also will be able to perform at both strategic and tactical levels - Ability to manage a wide range of responsibilities, thrive on solving challenging problems and not afraid to challenge the status quo___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience owning technology productsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 10:23 PM

Competitive remuneration and salary sacrifice packaging optionsMake a tangible impact in remote communities and enjoy fantastic benefitsFully furnished accommodation with all bills and utilities includedAbout Ngaanyatjarra Health Service:Ngaanyatjarra Health Service (NHS) is an Aboriginal Community Controlled health service providing care to indigenous people living in communities across the vast Ngaanyatjarra Lands in remote Western Australia, near the Northern Territory/South Australian borders. Approximately 2,000 Ngaanyatjarra people live in the communities on the Lands. We are governed by an indigenous Board of Directors and are AGPAL accredited.About the Positions:NHS has the opportunity for Primary Health Care Nurses to work in the clinics in the Ngaanyatjarra Lands to treat illnesses, promote well-being, maintain health systems, provide education and training, encourage community health action and promote a comprehensive Primary Health Care Service. We offer contracts on both a permanent and casual status, with multiple FIFO rosters available.The successful candidates will be required to:Deliver a high standard of clinical care to all residents across the Lands.Initiate and coordinate care of clients with complex health problems utilising clinical and electronic information systems.Serve as the client's advocate and protects the rights of the individuals.Work with and encourage the learning and development of the Aboriginal Health Workers.Evaluate the quality of nursing practice by participation and contribution to the Continuous Improvement program.Prioritise clinic workload using resources appropriately and cost-effectively.Encourage effective client-centred communication and the promotion of Primary Health Care.Prioritise clinic workload ensuring continuum of care.Maintain clinic equipment and pharmacy supplies, health information and recall systems.Participate in the planning, development, implementation and evaluation of health development initiatives.Participate in, and support existing and new health programs.What We Offer:Competitive annual salaryProfessional development opportunities6 weeks annual leave (pro-rata'd)17.5% leave loading on annual leaveFully furnished, individually occupied and rent free accommodationAll bills and utilities paid forFlexible FIFO options are available, both full-time, part-time, and casualThe successful applicant will possess:Minimum 3 years experience working as a Primary Health Nurse in a similar environmentCurrent registration with the Nursing and Midwifery Board of AustraliaHighly developed interpersonal and communication skills to work across a multi-disciplinary workforce comprising people from language and culturally diverse backgroundsDemonstrated understanding of issues affecting Aboriginal health, the principles of Primary Health Care and legislation governing work practiceDemonstrated ability to promote and manage change in a complex remote practice settingDemonstrated knowledge and commitment to Quality Improvement, evidence-based practice, research, education and professional developmentProficiency in the application of a range of information technologies including patient information and other data managements systemsCurrent Manual WA Drivers Licence or the ability to obtainCurrent National Police Clearance and WA Working with Children Clearance or the ability to obtainWillingness to complete the South Australian Immunisation Course, prior to commencing employment; andWillingness to drive /fly regularly between remote community clinics. This involves driving on unsealed roads and flying in small aircraftsThis is a unique chance to take on a rewarding role, making a real difference in remote Aboriginal communities.

BASIC QUALIFICATIONS- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows)- Bachelor's degree- Experience with at least one currently relevant, industry standard programming language (Python or JavaScript preferred)- Passion for technology and learning- Some travel will be requiredDESCRIPTIONAre you a builder who can think outside the box? Are you passionate about scaling a unique initiative globally? AWS GameDay is a gamified learning event that challenges participants to use AWS solutions to solve real-world technical problems in a team-based setting. Unlike traditional workshops, GameDays are open-ended and non-prescriptive to give participants the freedom to explore and think outside the box. Our main goal is for customers to use GameDay as a learning mechanism which will ultimately help them operate their businesses smarter on AWS. We host GameDay events publicly at conferences such as re:Invent, and privately for customers ranging from startups to large enterprises.We are looking for a GameDay Solutions Architect who will build and maintain our content portfolio, assist with the development of new tools, and improve the participant experience as we deliver events worldwide. If you have development experience at a startup or in a similar fast-paced environment, are excited to work with modern tools, can operate efficiently through ambiguity, and deliver on-time then this job is for you. You will enjoy this role if you are a problem-solver with broad technical skills and have the ability to drive technical conversations. The team is small and focused today, but will grow over the coming year, providing ample opportunity to flex your skills and play to your strengths.As a GameDay Solutions Architect, your top priority will be producing and maintaining fun, exciting, and educational content. You'll also help define our roadmap and development workflows, ensuring that development practices are held to a high standard. You will understand the latest cloud market trends to determine what content our customers want more of, and what services are in-demand, in order to strategically build new challenges. Your cloud experience will allow you to understand common customer pitfalls and pain points, and where GameDay can help transfer knowledge to customers in their day jobs. You will write documentation such as operator guides and FAQs covering content so that other AWS teams can run GameDays for their customers in hands-on enablement events.At Amazon it is always Day One: we never stop building and innovating on behalf of our customers. The same is true when it comes to diversity. Using our Leadership Principles to guide us, we are innovating in diversity, inclusion, and equality like we do in all areas of our business: using data, thinking big, and building disruptive solutions. We seek diverse builders from all walks of life to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.May require up to 20% travel.Key job responsibilities- Ensure partner success in designing, building, and migrating applications, software, and services on the AWS platform.- Lead architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.- Work directly with AWS engineering teams to advise on their roadmap, assist with architecture design, guide their implementation and help promote their services as a catalyst.- Drive organizational technical initiatives from ideas to fruition including design, implementation, automation and scale.- Be an AWS evangelist. Educate customers of all sizes on the value proposition of AWS.- Author or otherwise contribute to AWS customer-facing publications such as whitepapers, blogs, and proof of concepts.- Build relationships with senior technical individuals internally and externally to enable them to be cloud advocates.- Capture and share best-practice knowledge amongst the AWS Solutions Architect community.About the teamWork/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Inclusive and Diverse CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience implementing a cloud-based technology solution- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps- Working knowledge of AWS services.- Has the AWS Solutions Architect Associate certification- Professional experience architecting/operating solutions built on AWS- Strong written and presentation communication skills- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience building, delivering, and participating in hands-on technical trainings (workshops, hackathons, bootcamps)- Has experience applying gamification to training or competitive environments.- Has a history of building and delivering small projects with othersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:47 PM

BASIC QUALIFICATIONS- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross functionally with non-tech teamsDESCRIPTIONWe are looking for a dynamic, organized self-starter to join our AU last mile channel team supporting our AU Delivery Stations for compliance and contract relations. The central objective of the Compliance and Contract Relations role is to ensure fair and respectful treatment of our last mile channel owners and their employees, consistent with our core business values and objectives. You will partner with audit and analyst functions within the AU and worldwide teams, to develop compelling narratives that propose innovative solutions and new business concepts. The Sr. PM will partner closely with DSP team leaders to design and implement programs, projects and processes across the org. A successful candidate will have the skills to: You must be an excellent writer who can succinctly communicate complicated issues in business terms. You must be skilled at resolving escalations and responding timely to internal stakeholder requests. You must be a strong project manager who can manage multiple projects / controls and customers at once, constantly thinking big about innovation and the overall experience for third-party partners and operational risk improvements. • Build trust, influence and credibility with a matrixed set of stakeholders across the supported business lines, as well as within the Risk organization. • Use a wide-ranging toolbox of engagement strategies and tactics to diplomatically navigate complex situations, challenging interactions, and conflicting priorities to maintain alignment and progress. • Exhibit exceptional communication skills and instincts with stakeholders at all levels. Deliver concise and effective messages to a variety of audiences with the right detail and timing. • Push back against external and internal pressures to ensure that decisions are made that balance the best interests of employees and the best interests of the company, ensuring that commitments are maintained. • Apply strong judgment and contextual awareness to be able to act with a high degree of autonomy. • Examine costs, benefits, and trade-offs across multiple customer groups to assess impacts and benefits of proposed projects.Key job responsibilities• Makes recommendations to leadership on opportunities for risk mitigation based on established risk tolerances • Develop a working knowledge of the operational processes and controls in place that support all compliance programs • Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management • Influence leaders and teams across Amazon, sometimes challenging proposed solutions while fiercely advocating for the customer • Challenge assumptions of why a process or service failed; ask the tough questions to get to the root cause of the problem • Identify trends and themes in the data to see where we have larger issues that need to be addressed; meet with team leaders to discuss the data and determine how to move forward with next steps • Comprehensive reporting of root causes and process gaps to different stakeholders • Establish and cultivate a strong working relationship with multiple teams across Amazon to drive resolution activities • Establish a deep functional knowledge of supported business lines and collaborate with internal teams and external stakeholders to develop solutions that meet the unique needs of the business while generating a net benefit to the companyAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we work with a network of partners to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, we support our Delivery Station teams to ensure that millions of packages reach their final destination as efficiently as possible.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 2+ years of delivering cross functional projects experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:24 AM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degreeDESCRIPTIONAmazon Australia Customer Service Team is seeking a highly motivated Program Manager for the Customer Experience (CX) team in Sydney, Australia. The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business from a customer service perspective. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships through earn trust, and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a subject matter expert in a fast moving, ambiguous environment, relentlessly advocating for our customers with business partners and manage life cycle of complex initiatives. Interfacing with Retail teams, Business Program teams, Customer Service Operations teams, you will contribute to making Customer Service a differentiator for Amazon Australia.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities• Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support.• Plan, develop and execute CX programs across the entire project life cycle.• Conduct data dive deeps to identify defect elimination opportunities and influence partner teams with competing priorities to implement projects building tradeoffs on cost v/s impact.• Lead the Contact reduction charter for the assigned portfolio of initiatives, and delivering the assigned defect elimination targets for the year.• Understanding best practices from other regions and understand the market fit implementation for an emerging store like AU and bring in a WW Customer Service perspective on key topics.• Contribute to Operate Planning cycles by defining long term priorities for the program working with business teams and forecasting partners.• Leading Voice of Customer sessions to drive attention to outlier/egregious CXs, understanding social media sentiments through data mining and presenting it to senior leaders to drive actions and influence priorities.• Write clear and concise documents expressing complex concepts in a logical manner. Able to present decisions to leaders across a diversity of areas.• Be comfortable operating at speed to ensure forward momentum, fast iteration and incorporate new learnings.• Represent Customer Service at business reviews owing key metrics and representing the empty chair in the room through consistent, effective and open communication both verbal and written.A day in the lifeEveryday is about hustling and working alongside other program and senior program managers. Participating in WBRs and defined team mechanisms. Being able to balance speed with execution and taking tough decisions. Focusing time on reflecting what could be done better, being vocal and participative in meetings and sharing point of views, and most importantly doing this with a smile and positive perspective.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:24 AM