Overview of salaries statistics of the profession "Sales Advisor in "

DescriptionAllstaff Australia is seeking an experienced Contact Centre Operator to work at an International Charitable Organisation on an ongoing casual basis on Monday and Tuesday 9am-5pm. This role is based in Western Sydney.Responsibilities:Receive inbound calls regarding items/donations, in a fast paced call centre.Organise for the items/donations to be picked up from different locations across Sydney.Deal with customer complaints in a timely and professional manner.Work with Senior Management.Skills and experienceComfortable communicating with people from diverse backgrounds, with an excellent phone mannerMinimum 1 year call centre experienceInbound and outbound customer service experienceFlexible, manages time well, and the ability to multi-taskIf this sounds like you, please apply with your updated Resume.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) along with associated support projects and processes.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience:Deep understanding of Salesforce Multi-tenant architectureBachelor's degree in computer science or equivalent experience5+ years of prior experience in Technical Support and/or 3+ years with development experienceDemonstrated analysis, problem solving and skills troubleshooting expertiseAbility to effectively prioritise and escalate customer issues as requiredComfortable interacting with all levels of customer and SFDC managementAbility to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Skills/Experience:Strong Knowledge in Vlocity/Industry cloud CME/CPQ product linesVisualforce and Apex code experienceCertified Salesforce Developer (DEV401)Certified App BuilderCertified Salesforce DeveloperCRM domain knowledgePrevious experience with Salesforce CRM and its technologiesAccomodations:If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/19/2024 03:12 PM

DESCRIPTIONWe're seeking an Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based across Australia and New Zealand. Our TAM's are trusted advisors who help Amazon's largest and most strategically important Australian and New Zealand Public Sector customers navigate the operational challenges of cloud computing. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You'll help craft and execute strategies to optimize our customers' adoption and use of AWS services. Key job responsibilities As a leader you will: - Lead a team of Technical Account Managers (TAMs) to solve business problems - Influence the strategic direction of your team and delivery to improve the customer experience - Drive internal strategic communications - Advocate for your customers and own their transformation journey. - Manage customer sentiment and recovery during service events, including executive engagement - Assist with problem escalation and support your team in resolving critical customer issues - Understand operational excellence in the cloud and help your TAMs make recommendations to customers- Mitigate risks and remove blockers for your team and customers - Grow the team's capability through people development and recruitment - "Think Big", by creating mechanisms that allow us to scale while we continue to expand the team A day in the lifeYou'll have a direct impact in enabling public sector customers across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You'll also have the chance to receive mentorship and gain AWS certifications. About the teamThe Australian and New Zealand Enterprise Support (ES) Public Sector team partners with government entities to improve the quality of citizen services. We are technical leaders setting direction for our customers to operate secure digital platforms at scale. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- Track record of leading high performing technical teams remotely- Experience in direct customer facing engagement with strong executive presence - Experience scaling an organization through rapid growth or expansionPREFERRED QUALIFICATIONS• Experience in technical account management, business relationship management or consulting• Experience working with Australian and/or New Zealand Public Sector customers• An adaptable communication style that can fit diverse audiences (with varying technical backgrounds)• Experience with AWS service offerings• Record of driving projects to improve the technical support experience with a strong customer and quality focusAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:13 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row. There are those who choose to work with the most creative. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About TeamSalesforce is continuing to make strategic investments in Industry verticals. The Industry Sales team plays a critical role in focusing those investments to drive growth at customers within the industry. We drive that growth by designing specific micro-vertical solutions and assets tailored to their needs and language. This team operates at the cross section of customer needs, industry product solutions, and sales. We develop, inspire, and champion micro-vertical strategies, POVs, and sales plays targeted and in the voice of our customers. We build and leverage executive relationships to identify industry trends and drive success using Salesforce technology. We also assist in targeted account-specific planning and deal management with our Sales team partners. And most importantly we are growing fast. We need dynamic fast paced individuals that bring a combination of industry shown experience, a solution-oriented mindset, and an ability to sell and advise our customers on the best way to make the most of their Salesforce investment. If that sounds like you, keep reading!About RoleWe are looking for a self-starter who is familiar with the Salesforce Customer 360 Platform. The ideal candidates are likely to have one of the following:A strong background in enterprise sales or similar selling experienceExperience in Manufacturing and Life Sciences contrib uting to large scale transformation initiatives.Consulting background with client experience in Manufacturing and Life Sciences such that you are familiar with key challenges and opportunities in the industry, and have sold and/or delivered technology initiatives that address those challenges and opportunities.The Industry Sales Consultant will partner with their sales team counterparts in helping plan, implement and grow the Manufacturing and Life Sciences accounts they are supporting. They will serve as an expert on the micro-vertical play content and partner with sales teams and will prioritize, plan and coordinate the Manufacturing and Life Sciences industry sales plays across a variety of cross functional roles. This role is a mix of sales, strategy, program execution, planning and enablement. They should be comfortable with a fast-paced, high growth environment and be able to shape and share Salesforce's Manufacturing and Life Sciences point of view in both client-facing and internal settings.The ideal candidates will get motivated and excited by the list of things we're looking for below.We are looking for strategic thinkers and leaders that love to problem solve (especially with technology solutions).Whether you like to sell or solution, you should get excited about sharing how Salesforce's technology can provide unique solutions that address needs within the industry.We want candidates thatBring a high energy, engaging presence to internal and external audiences in a variety of settings (virtual, white boarding solution sessions, customer presentations, internal enablement)Partner effectively across teams to create Manufacturing and Life Sciences relevant points of view, assets and solutionsCollaborate with sales teams to help them bring an industry solution oriented attitude that elevates the growth plans for their accountsUse their unique industry knowledge and understanding to help create and progress sales opportunities with customersUnlock new demand by uncovering Manufacturing and Life Sciences business problems and matching them to our solutionsUncover executive-level initiatives and problems that map back our solutions across multiple lines of businessHave an understanding of the way Manufacturing and Life Sciences businesses operate, how they make decisions, and the priorities that drive decisions from the C-levelYour Qualifications 5+ years experience in Enterprise Software Sales, Manufacturing and Life Sciences Company, or Consulting. No matter which background you are coming from you should have experience with large technology driven business transformation initiativesConsistent achievement of year over year quota and/or performance goals attainmentExperience in defining and delivering ROI/ Argument for large scale initiativesExperience crafting complex sales proposals that tie technology products to business problemsAbility to work across large extended teams consisting of sales specialists, solution engineers, customer success, and training personnelHow you'll be evaluated in the interview process: 1. Business acumen2. Results Oriented3. Compelling communicator4. Strategic, Structured Thinking5. Collaborative, win-as-a-team approach6. Resourceful7. Scrappy - does what's needed to get the job done8. Coachable9. Trusted advisorOur investment in youWorld class enablement and on-demand training - check out Trailhead.com for a sneak peek!Sandler Sales TrainingWeek-long product bootcampFast Ramp mentorship programWeekly 1:1 coaching with your leadershipClear path to promotion with accelerated leadership development programsExposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 50 Companies that Care, and are on on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in FY19.We have a public-facing website that explains our various benefits for:Health BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsVisit https://www.getsalesforcebenefits.com/en for the full breakdown!"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/18/2024 03:17 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About TeamSalesforce is continuing to make strategic investments in Industry verticals. The Industry Sales team plays a critical role in focusing those investments to drive growth at customers within the industry. We drive that growth by designing specific micro-vertical solutions and assets tailored to their needs and language. This team operates at the cross section of customer needs, industry product solutions, and sales. We develop, inspire, and champion micro-vertical strategies, POVs, and sales plays targeted and in the voice of our customers. We build and leverage executive relationships to identify industry trends and drive success using Salesforce technology. We also assist in targeted account-specific planning and deal management with our Sales team partners. And most importantly we are growing fast. We need dynamic fast paced individuals that bring a combination of industry relevant experience, a solution-oriented mindset, and an ability to sell and advise our customers on the best way to make the most of their Salesforce investment. If that sounds like you, keep reading!About RoleWe are looking for a self-starter who is familiar with the Salesforce Customer 360 Platform. The ideal candidates are likely to have one of the following:A strong background in enterprise sales or similar selling experienceExperience i n RCG and Travel contributi ng to large scale transformation initiatives.Consulting background with client experience in RCG and Travel such that you are familiar with key challenges and opportunities in the industry, and have sold and/or delivered technology initiatives that address those challenges and opportunities.The Industry Sales Consultant will partner with their sales team counterparts in helping plan, implement and grow the RCG and Travel accounts they are supporting. They will serve as an expert on the micro-vertical play content and partner with sales teams and will prioritize, plan and coordinate the RCG and Travel industry sales plays across a variety of cross functional roles. This role is a mix of sales, strategy, program execution, planning and enablement. They should be comfortable with a fast-paced, high growth environment and be able to shape and share Salesforce's RCG and Travel point of view in both client-facing and internal settings.The ideal candidates will get motivated and excited by the list of things we're looking for below.We are looking for strategic thinkers and leaders that love to problem tackle (especially with technology solutions).Whether you like to sell or solution, you should get excited about sharing how Salesforce's technology can provide unique solutions that address needs within the industry.We want candidates thatBring a high energy, engaging presence to internal and external audiences in a variety of settings (virtual, white boarding solution sessions, customer presentations, internal enablement)Partner effectively across teams to create RCG and Travel relevant points of view, assets and solutionsCollaborate with sales teams to help them bring an industry solution oriented attitude that elevates the growth plans for their accountsUse their unique industry knowledge and understanding to help create and progress sales opportunities with customersUnlock new demand by uncovering RCG and Travel business problems and matching them to our solutionsUncover executive-level initiatives and problems that map back our solutions across multiple lines of businessHave an understanding of the way RCG and Travel businesses operate, how they make decisions, and the priorities that drive decisions from the C-levelYour Qualifications Enterprise Software Sales, RCG and Travel Company, or Consulting. No matter which background you are coming from you should have experience with large technology driven business transformation initiativesConsistent achievement of year over year quota and/or performance goals attainmentExperience in defining and delivering ROI/ Business Case for large scale initiativesExperience crafting complex sales proposals that tie technology products to business problemsAbility to work across large extended teams consisting of sales specialists, solution engineers, customer success, and training personnelHow you'll be evaluated in the interview process: 1. Business acumen2. Results Oriented3. Compelling communicator4. Strategic, Structured Thinking5. Collaborative, win-as-a-team approach6. Resourceful7. Scrappy - does what's needed to get the job done8. Coachable9. Trusted advisorOur investment in youWorld class enablement and on-demand training - check out Trailhead.com for a sneak peek!Sandler Sales TrainingWeek-long product bootcampFast Ramp mentorship programWeekly 1:1 coaching with your leadershipClear path to promotion with accelerated leadership development programsExposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 50 Companies that Care, and are on on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in FY19.We have a public-facing website that explains our various benefits for:Health BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsVisit https://www.getsalesforcebenefits.com/en for the full breakdown!"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/18/2024 03:09 PM

Securities Financing is an investment overlay strategy that enhances the intrinsic value of a portfolio of securities by generating alpha or income which can be used to increase a portfolio's return.As an Agency Securities Finance Trader in the Agency Securities Finance team, you will be responsible for the discretionary lending trading activities across fixed income and equities assets which are held within the J.P. Morgan Agency Securities Lending program. You will work closely with Operations, Technology, Sales, Relationship Management, Legal, Compliance and other key internal business partners. Job Responsibilities Manage the Australia & New Zealand markets trading book appropriately, identifying & maximizing opportunities across client portfolios with a cross market/sector focus. Act as a subject matter expert for APAC Equities markets and global Fixed Income trading, working closely with senior Trading and Portfolio Managers. Maintain an acute awareness of the market environment and provide relevant, thoughtful, and timely commentary to stakeholders to ensure transparency and optimal communication flows. Establish and maintain relationships with new and existing trading counterparts as well as internal business partners. Understand the importance of effective risk management noting the high-risk nature of APAC lending and cash reinvestment markets. Work closely with Operations stakeholders to ensure seamless trading efficiencies. Leverage technology and analytics to optimize trading and portfolio management opportunities.Required Qualifications, Skills and Capabilities Minimum of 3 years relevant experience - Equities and/or Fixed Income and Funding/Cash re-investment. Knowledge of Agency Securities Financing. Ability to communicate concepts and ideas, protect their validity and tailor messages towards different audiences. Advanced Excel, excellent quantitative and analytical skills. Ability to work under pressure, independently and prioritize appropriately. An ability to effectively manage relationships, both internal and external.Preferred Qualifications, Skills and Capabilities CFA qualification General knowledge of Capital Markets, Economic Theory, Portfolio Management Theory and Money Market Securities.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 03/19/2024 10:31 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.Technical Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience Deep understanding of Salesforce Multi-tenant architecture Bachelor's degree in computer science or equivalent experienceExtensive experience in Technical Support and/or good development experienceDemonstrated analysis, problem solving and skills troubleshooting expertise Ability to effectively prioritize and escalate customer issues as required Comfortable interacting with all levels of customer and SFDC management Ability to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Required Skills/Experience Solid Vlocity CPQ / Salesforce Industries ExperienceDeep understanding of Vlocity Communications, Media, and EnergyExperience in End to End flow in Vlocity CPQ and OMHands-on experience with ESM(B2B journey) and LWC CPQHands-on experience with Digital Commerce API and Cart Based APIHands-on experience in EPC, Interfaces Implementations, Vlocity Rules, Context Rules and Advanced PricingHands-on experience in Industries Order Management, Order Decomposition, Order OrchestrationExperience in Calculation Procedures and Matrices, Vlocity DataRaptor, Vlocity Cards, Vlocity Integration Procedures, Vlocity OmniScript.Experience in migration tools such as Vlocity Salesforce Industries Migration using Vlocity Salesforce Industries Build.Skills/Experience: * LWC and Apex code experience * Certified Salesforce Developer (DEV401) (Mandatory) * Certified App Builder (Mandatory) * ADM 201 (Mandatory) * CRM domain knowledge * Previous experience with Salesforce CRM and its technologies * Salesforce Certified Industries CPQ DeveloperAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:14 PM

Seize the opportunity to join J P. Morgan Chase's dynamic, fast-paced environment as a Business Manager, supporting our Australia and New Zealand Platform Sales Securities Services business. This Sydney based role involves strategic planning, business governance, and accurate reporting across multiple dimensions. If you have a background in Business Management, Operations, Project Management, or Business Strategy, this highly visible role could be your next career move.As a Platform Sales - Australia & New Zealand Business Manager within the Asia Pacific Platform Sales Business Management team, you will promote strategic analysis, process improvement, financial analysis, and controls. Additionally, you will support Sales technology tools. You will collaborate closely with other Business Managers across Global Platform Sales and the Sales & Marketing franchise. Your role will also involve working closely with other functions such as Product, Finance, Operations, Compliance, and HR to meet the business requirements. You will have significant exposure to the front office teams and extensive interaction with senior management, including direct support of the Sales Business Head of Australia & New Zealand and their immediate directs & teams.Job responsibilities Drive Business Growth and Strategy Act as a trusted advisor to the Business Heads and provide management assistance, for instance by convening business reviews and management meetings Drive competitive analysis and reporting and provide analytics for business decisions Ensure implementation of business strategies and help drive change Ensure delivery of business initiatives and projects - provide overall governance across multiple initiatives Support & enhancement of all Sales technology tools Optimize Business Performance through annual forecast, plan processes, investment/productivity initiatives and regular expense management whilst ensuring they are compliance with existing policies Identify, assess and mitigate business risks that could impair the ability to do business while also assisting with regulatory reform issues Assist in governance forums (Management Committees, Operating Committees and Business Control Committees) Compile monthly Business reviews - tracking performance Analyze and report on client, segment, region, and product profitabilityRequired qualifications, capabilities, and skills Minimum 3 years of experience in Business Management or Finance role within the financial services industry Strategic with good business acumen Self-motivated, tenacious and able to work with a high degree of independence Structured and organized; strong project management skills High ethical standards and strong control mindset Understanding of front-to-back trade / booking flows and best practices Understanding of sales processes and the client / investor landscape Understanding of legal, compliance and regulatory requirements for financial institutions Ability to analyse the details while not sacrificing the overall business big picture Ability to identify and implement best-practice processes and solutions Ability to forge strong internal relationships across a broad range of functionsPreferred qualifications, capabilities, and skills Work experience in Markets or Platform Sales preferred Effective communication skills Extensive Financial background Highly proficient with Microsoft Office (Excel, Powerpoint, Outlook, Word) Bachelor's degree in Business, Finance, Economics, or other related areaAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 03/21/2024 10:28 PM

DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services Professional Services is looking for an Enterprise Service Manager (ESM) to join our Public Sector team in Sydney. The ESM is a trusted advisor for our largest Customers to understand and help realise their critical business outcomes with AWS. The ideal candidate will possess deep knowledge Australian Public Sector, their missions and priorities. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:• Engaging with Customers to understand their business drivers and application portfolio• Building of a transformational vision and execution model aligned with Customer's desired outcome. Develop bold cloud strategies with senior executives and present respective proposals.• Development of long term Cloud Strategy for customers - Help shape customers' cloud strategy, cloud transformational roadmaps and changes in working practices• Identifying & developing specific opportunities and supporting business cases• Deal shaping, including estimations and deal pricing• Contract negotiations & closing• Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.• Leveraging Technical or IT Advisory / IT Transformation skills to support project delivery.• Building strong relationships with senior executives and enterprise teams to understand goals and required outcomesKey job responsibilitiesYour responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. You will dive deep into Customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Professional Services support Government, education, non-profits, and healthcare organizations; and their IT providers through their cloud adoption journey and help them achieve their desired business outcomes through AWS leadership and technical expertise. AWS Professional Services optimize the customers' model, reduce risk, and shorten customers' time to value via scientific breakthroughs, creating a broader reach to constituents, and producing productivity benefits, allowing for them to focus on their core missions.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- Experience delivering and selling Consulting and Professional Services - Senior level executive engagement and advisory experience- A strong understanding of cloud computing (Iaas, SaaS, PaaS), its benefits and the impact on enterprise transformation.- Ability to navigate across complex environments and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations.- Excellent written and verbal communication skills, including group leadership and executive presentationsPREFERRED QUALIFICATIONS- Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS)- AWS Certifications, e.g. AWS Certified Solutions Architect or AWS Cloud PractitionerAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 10:12 PM

BASIC QUALIFICATIONS- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 5+ years of business development, partner development, sales or alliances management experienceDESCRIPTION- Would you like to be part of a team focused on helping Australian Software businesses to succeed? - Do you have the business acumen and technical background to partner with customers, align on AWS services and programs to best support their growth strategies?The Software team (SW) Account Manger works with Australian software companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes. The blend of sales and technical skills this role requires will enable engagement at the C-Suite level, as well as with software developers and IT architects. Analytical thinking and the ability to thrive in fast-paced, often complex environments will be vital to enhance the ability to support our software customers build on AWS in new ways, and help them deliver those products to the market.Key job responsibilities- Work with customers to accelerate their business outcomes, and recommend AWS products and services in line with business needs.- Drive solution discussions with your customers, diving deep into the details to solve complex challenges.- Work backwards from your customers' business needs to accelerate adoption of the most appropriate AWS services.- As a trusted advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure short-term technology decisions are aligned with long-term goals. - Help define the strategy by engaging and partnering with highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).- Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. - Serve as a key member of the Software Sales team through influencing decision makers across multiple domains, to ensure customer success in building solutions on AWS which align to long-term business goals.A day in the lifeAs an Account Manager you will work on the most complex Software customers and opportunities, taking a leading role in developing their long-term strategy with AWS. Combining an informed view of the market with a deep understanding of emerging technology trends, you will support innovation across the segment. As a recognised thought leader, your influence on the strategy of our customers will be built through role modelling and delivery of bar-raising guidance to the broader Software team.About the teamThe Software team focuses on Australian software companies who produce, maintain and distribute software. Our customers are business to business providers who generate revenue through software license sales or Software as a Service (SaaS) subscriptions. We help our software customers leverage the cloud and modernize their platforms to reduce cost, increase agility and ultimately build better software products. We work at the edge of technology innovation in partnership with our customers and are focused on helping traditional Software Businesses transform, whilst also enabling the next generation of 'born on the cloud' Australian Unicorns.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience developing detailed go to market plans- Proven track record of consistent territory growth and quota obtainmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:15 PM

BASIC QUALIFICATIONS• 12 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience)• Fluency in English required: multilingual a plusDESCRIPTIONAmazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team focused on Public sector . This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (APJ), and to establish AWS as their key cloud technology provider. As a member of SCE, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesKey job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS's value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for APJ regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Understanding of the technology ecosystem • Knowledge of public sector businessAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 08:49 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Department OverviewSalesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: create & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, pain points, process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform A&C for future revenue growth across reseller, consulting and partner programsChange Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to maximize our return on investment from transforming the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments. accomplish their growth objectives and where Salesforce's own platform can support next generation experiences.Salesforce's Alliances & Channels (A&C) Change Team is designed to lead the Alliances & Channels organization transformation journey. There are multiple functions to the team:Central & Global Change: establish a change strategy and plan that engages business architecture and experience teams to find key impacts and needs to internal and external personasRegional Execution: embed into the regions to contextualize changes to local market personas and leaders. Scaling impact and feedback through Train-the-Trainer with adapted content with leverages a Global Framework and agreements. Driving adoption through helping Global and Transformation Leaders identify local leaders empowered to bring about local change.Skills Enablement: Liaise with Alliances & Channels and Sales Enablement teams to establish learning journeys that incorporate job architecture and concurrent program and experience changes. Role OverviewSalesforce is seeking a Senior Manager to lead the Alliances & Channels Partner Transformation - APAC Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams.They demonstrate excellent communication skills and have the ability to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive.This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.Your ImpactEnsure a scalable and standard Change Management Plan & StrategyDevelop Impact & Needs Analysis documents for the top personas in Alliances & Channels both internal and ExternalDrive the creation of Content Creation in collaboration with Partner Tech, Business Transformation, Partner Program and CXO Offices; Filling in the gaps where foundCreating a Change Network in Region with local experts to anchor program priorities Establish Engagements-in-a-Box which are adaptable for Regional Markets including What's-in-it-for-Me and Real-Life user stories.Create a Train-the-Trainer calendar and ensure delivery of training content, feedback and learning circles, etc for change interventions that resonate in local marketsUtilize Adoption monitoring framework that connect with Business Value and Operational Key MetricsEstablish learning journeys with cross-functional learning teams and identifying skill needs that feed future iterations of job architecture.Know the Salesforce A&C stakeholders & effortlessly navigate across them as defined within the A&C Transformation Program Office & Governance frameworkBecome intimately familiar with PRM Product Capabilities in the context of the A&C Transformation roadmap, and how they enable value for our A&C personas, direct personas and partners.Participate in program governance forums across executive stakeholder audiencesThrive in ambiguity and constant change, while staying steadfast in the Salesforce/partner plan - "be the calm in the storm". Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.Required Qualifications7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment3+ years of experience in change management3+ years of experience in an Alliances & Channels organization2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystemPrevious experience leading Partner & Customer Transformation programs in large, highly matrixed organizationsExperience working with large Channel, Sales, IT, & Finance organizationsExcellent communications and interpersonal abilities to collaborate optimally with executive level stakeholders. Exceptional communication and presentation skills.Strong relationship management, influencing and driving to success skills, with the ability to effectively engage with SVP+ level executivesExcellent program management experience including ability to create & maintain large, complex program governance models, executive dashboards, complex excel files, etc.Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get resultsExceptional analytical, problem-solving and decision-making skillsAvailable to travel regionally and internationally up to 25% of the timeDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).Preferred QualificationsExperience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organizationExperience leading teams & deliverables as part of a Partner or Sales transformationExperience working with Product & IT teams in an Agile methodologyExperience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator Note: By applying to the Senior Manager, Partner Transformation APAC Change Lead posting, recruiters and hiring managers across the organization hiring Senior Managers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.Benefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the community"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:18 PM

Why MicrosoftMicrosoft's flagship Store in Sydney has been re-imagined as theMicrosoft Experience Centre!TheMicrosoft Experience Centre, or MEC, is a place where customers can experience the best of Microsoft, get technical support for Surface and Xbox - and have an in-person consultation about the best solution for you, your family, business, or school. We are looking for a passionate team member to join our team. You are customer obsessed and have a natural interest in technology, along with your charismatic customer service skills you will support our team in delivering a world class customer experience to drive results. If you are passionate about technology, customer service, problem-solving and facing new challenges we'd love to hear from you.ResponsibilitiesResponsibilities:Deliver world-class customer service each day.Customer Obsession Tenaciously pursues positive outcomes when helping customers by leveraging resources and a moderate technical acumen to provide solutions and solve customer issues (e.g., troubleshooting software problems, upgrading devices to the latest release, ensuring a seamless transition). Engages a broad range of customers to understand how technology solutions can help them achieve their goals or solve a need. Explains the Microsoft Experience Center (MEC) / Employee Company Store (ECS) value proposition to customers. Drives cross-sell and solution focused sales to drive revenue goals of MEC. Works across all Microsoft products and services (e.g., cloud, consumer, Gaming, Very Small Businesses) to consult with customers to understand technical issues, unique customer needs, how devices are used and the environment to propose complete solutions and/or solve issues to rebuild relationships with customers. In the MEC, works in the Answer Desk, troubleshooting software and hardware problems, upgrading, and repairing devices, completing customer appointments showcasing Microsoft's products and services.Influencing for Impact Builds and maintains well-rounded knowledge of Microsoft products and services by learning through others along with self-education and role play while articulating Microsoft's value proposition to customers. Encourages peers to maintain their current knowledge of Microsoft products and services. Engage with peers and leaders to drive and execute innovative ways to make a larger impact in our customers lives and deliver business impact. Execute strategies from senior management. Use fundamental product knowledge and value proposition to humanize and customize the delivery of Microsoft solutions. Positions products favorably in light of Microsoft's brand and current key differentiators within the market in relation to competitors to further drive sales. Shares features and benefits through live demonstrations and storytelling of Microsoft devices and services. Inventory Management Maintains the organization, flow, and appearance of the back-of-house floor. Adjusts aisles and layout as necessary to manage influx in products, house new product lines, or adjust to seasonal demands. Maintains sales-floor merchandising standards of in-stock products. Stocks and replenishes products on the floor. Checks price changes and re-stickers items as needed to ensure accuracy. Runs products from back of house out to customers or sales associates. Follows directions from store leadership and visuals team regarding new displays. Works with other team members to set up new displays prior to launch. OtherEmbody our commitment to diversity and inclusion, driving our mission to empower every person and organization on the planet to achieve more. Physical requirements include lifting items up to 60lb, standing, bending, and walking for extended periods of time, use of heavy equipment such as a pallet jack, freight elevator. Adhering to company and local safety regulations in place for the MEC/ECS, to ensure safety of self and others.May be required to support online customers through digital/virtual means.May perform other duties as assigned.QualificationsWhat skills do you need to haveThere will be many opportunities for you to learn and grow into this role and Microsoft. High-school diploma or equivalent AND1-3 years of face-to-face sales, customer service, customer support, training or equivalent experience OR bachelor's degree.Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer Our mission is deeply inclusive. Inside Microsoft | Global Diversity and Inclusion at Microsoft What next?Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we're not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience. In the meantime, please see our FAQs , Interview Tips and Accessibility Support for more information on our recruitment process.Salary: . Date posted: 04/15/2024 03:16 AM