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Assistant Director of Housekeeping
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.About the role:We are searching for a passionate Assistant Director of Housekeeping with a strong leadership presence, an engaging style and impeccable organisational skills that will be put to good use within a high volume and high quality operation.Reporting to the Director of Housekeeping, this role assists in overseeing a substantial internal and outsourced team. We are looking for a highly motivated professional who is able to successfully communicate to a wide audience and who can work cohesively with Hotel Departments to ensure a smooth operation and outstanding Guest Experience.What you will do:Demonstrate a strong leadership presence for our guests, employees and suppliersEnsure the smooth daily operation of the Housekeeping and Valet departmentsClosely manage labour and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory controlMaintain a strong working relationship with our outsourced companies who are responsible for cleaning all guest rooms and public areasAchieve high standards of cleanliness, by working closely with outsourced teams and our internal supervisorsLiaise with engineering, our off site laundry and front office departments to deliver optimum performance and collaborationBe actively involved in sourcing new products, suppliers and keeping up to date with trendsWhat you will bring:Proven experience as a Housekeeping leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels, across all areas, including outsourced contractors, suppliers, guests and of course our employeesA passion for providing a great guest experienceSolid verbal and written communication skills and strong interpersonal skillsAbility to work with complex software systems in order to manage the departmentHighly developed people and business management skills, including payroll, rostering, cost control and expensesThe ability to work a rotating 7 day rosterWhat we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 03/26/2024 09:41 AM
Digital Performance Manager
PAIS DIGITAL, Sydney, NSW, AU
Digital Performance Manager (DPM)About UsPais Digital is one of Australia’s most dynamic digital performance marketing and technology agencies, with a reputable history of success providing end-to-end data-driven digital strategy and execution across some of Australia’s renowned brands. The company has grown considerably over the past few years and works with clients both locally and internationally.At Pais Digital, we place a significant focus on culture, innovation and growth. We want our staff to enjoy our work environment and offer a clear progressive path, social calendar, and work/ life balance.The Pais Digital family is a fun, friendly, and easy-going savvy professionals. We’re looking for someone to compliment our dynamic team, seek out solutions when challenges arise, take constructive feedback well and add to our environment with attention to detail and a great sense of humour.You will join a best-in-class and fast-paced environment in the Sydney office, with the role reporting to the Head of Performance and will work closely with the broader digital and technical teams and client stakeholders to ensure the successful delivery of end-to-end digital strategy and execution for our clients.What are we looking for?• To become part of a passionate and highly technical digital performance team based in Sydney.• Have experience building and executing direct response campaigns whilst also having the ability to communicate performance outcomes and articulate business concepts.• A client facing digital marketing or direct response marketing and strategy background would be ideal, but also the ability to understand business goals and technical constraints.• You’ll be confident and have experience implementing digital marketing campaigns across social media, paid search, and display channels.• Track record of delivering continuous improvement through execution and being able to identify opportunities, but also management of digital marketing roadmaps and testing.• Team player who can work closely with cross functional teams collaboratively to deliver multi-channel strategy and outcomes.Responsibilities• Work closely with the Digital Performance Team with the day-to-day campaign strategy and management across our tier 1 client portfolio, providing great experience working with large ASX listed companies.• Implement digital marketing strategy across social media, paid search and display channels.• You will be comfortable analysing large data sets and have the ability to interpret this data into actionable insights.• You’ll be responsible for and take ownership of client servicing and campaign analysis to be able to provide user insights to improve campaign performance.• Coordinate with performance team to better understand client performance data and commercial growth opportunities.• Manage your own workflow and responses to ensure agreed deadlines are met, and we are aligning with specific service level agreements.• Coordinate and lead clients WIPS and quarterly business reviews to ensure campaign objective alignment and demonstrate commercial growth opportunities.• Manage and maintain client social content schedules, whilst working collaboratively with the wider digital team to identify new opportunities.• Develop yourself to be an expert in core digital technologies by gaining specialist accreditation, as well as developing a sound understanding of these digital technologies, tracking and technical troubleshooting across platforms.• Develop strong relationships with all stakeholders including clients and platform partners.• Contribute new content/ or creative ideas for digital campaigns and assist in the development and execution of A/B and multivariant testing initiatives.• Candidates must be flexible and a fast learner, whilst also be able to adapt as the roles requires and as the digital industry continues to change.• You’ll be responsible to stay at the forefront and knowledgeable of industry updates and best practises, and relaying knowledge to all relevant stakeholders.• Understand and work with stakeholders to balance priorities of the business with overall digital strategy.• Dedicated and demonstrate flexibility and agility to balance multiple projects, navigate through ambiguity and complexity to provide a clear path for opportunities that would benefit our customers• Results oriented, taking the initiative and ownership and makes things happen on time and with attention to detail• Strong interpersonal skills in order to establish quick rapport and build partnership relationships and work effectively with key stakeholders• You will have a real passion for delivering real commercial outcomes for clients• Preference for candidates with experience working in a fast-paced environment have attention to detail.Knowledge• Bachelor’s degree in either Business, Marketing, Communications, Commerce• Minimum 4 years post-degree experience in a related digital role at either a marketing agency or client-side marketing team• Experience developing and managing campaigns within Facebook, Instagram, TikTok, Pinterest, YouTube, LinkedIn, Google, and Microsoft advertising platforms.• Motivated self-start and able to deliver positive outcomes• A strong understanding of digital marketing channels and the industry’s technology landscape.• Ability to analyse data and deliver valuable insights• A high attention to detail with good organisational and project management skills• Strong written and oral communication skills• A self-starter who is not afraid of ambitious goals and targets• Proficient in MS Office, with particular emphasis on Excel, PowerPoint & Word.• Able to work independently and autonomously on projects as and when required• To be a team player, with a can-do attitude and the ability to collaborate with entire team• Experience in Adobe Creative Suite (Photoshop, InDesign, Illustrator) is desirable, but not essentialWhat can you expect from Pais Digital?• Pais Digital is a company that believes in work/life harmony and flexibility. We make sure we resource appropriately for the work we have, so you can enjoy life and experience fulfilment at work• Working with a passionate, highly technical, and agile team that is solely focused on driving real commercial outcomes for their clients.• We limit the number of clients you work with, giving you the headspace and support to increase profitable growth across your project portfolio and improve the bottom line of the organisations you work across• Join Australia’s most dynamic digital performance marketing and technology agency• Best-in-class learning and development support from day one• Regular team building and social events• An industry-competitive salary and benefits package, including company bonus.• Located in Bondi JunctionPais Digital is proud to be a diverse workplace. We are committed to diversity, inclusion and providing equal opportunities at all stages of the recruitment process.If this role sounds like you and you would like to know more, please apply today for a confidential discussion.Please note - only applicants with the right to live and work in Australia unrestricted should apply.
Business Development Manager | SAAS | Healthcare Technology
Michael Page, Sydney
Join a leading HealthTech organisation as a Business Development Manager, where you will:Business Development: Drive the formulation and execution of business development strategies to identify new opportunities, foster key strategic alliances, and contribute to overall organisational growth.Strategic Partnership Development: Identify and cultivate key strategic alliances within the healthcare sector to enhance market presence and drive business growth.Sales Leadership: Take charge of the end-to-end sales cycle, showcasing the value proposition of the Healthcare SAAS product to prospective clients and stakeholders.Market Expansion: Develop and implement effective strategies to penetrate new markets, broaden the customer base, and increase revenue within the HealthTech industry.Client Relationship Management: Build and nurture strong relationships with key clients, ensuring high levels of satisfaction and understanding their evolving needs.Industry Insight: Stay updated on industry trends, competitor activities, and regulatory changes, providing valuable insights for informed decision-making.Collaboration: Collaborate seamlessly with internal teams, including marketing, product development, and customer support, to ensure a cohesive approach in all business development initiatives.Sales Analytics: Leverage data-driven insights to assess sales performance, identify optimisation opportunities, and implement strategies to surpass revenue targets.Representational Role: Act as a representative at industry events, conferences, and networking forums to enhance the organisation's visibility and foster new business relationships.This role presents a unique opportunity to lead and contribute significantly to the growth of a prominent player in the HealthTech sector, shaping the trajectory of business development within the dynamic healthcare technology landscape.The successful candidate for the will possess the following characteristics:Proven Experience: Demonstrated success with a track record of achievements in business development and sales within the HealthTech or related industries.Strategic Thinker: A strategic mindset with the ability to identify and capitalise on new business opportunities, driving growth and market expansion.Industry Knowledge: In-depth understanding of the healthcare and HealthTech sectors, staying abreast of industry trends, competitive landscapes, and regulatory changes.Sales Acumen: Strong sales with the ability to manage the entire sales cycle, from prospecting to deal closure, and the capability to effectively communicate the value proposition of our SAAS product.Relationship Builder: Excellent interpersonal skills to build and maintain strong relationships with clients, partners, and internal teams, ensuring high levels of customer satisfaction.Collaborative Team Player: Proven ability to collaborate across cross-functional teams, including marketing, product development, and customer support, to achieve cohesive business development strategies.Analytical Skills: Utilizes data-driven insights and analytics to assess sales performance, identify areas for improvement, and make informed strategic decisions.Innovative Mindset: A forward-thinking and innovative approach to business development, constantly seeking ways to enhance market presence and drive organisational success.Excellent Communication: Strong verbal and written communication skills, with the ability to represent the organisation at industry events and forums effectively.Adaptability: Comfortable working in a dynamic and evolving industry, adapting strategies to meet changing market demands and organisational goals.This role presents an exciting opportunity for a dynamic professional to play a key role in shaping the business development and growth of our HealthTech organisation.
Assistant Chef Concierge
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.What you will do:Together with the Chef Concierge, ensure the smooth daily operation of the Concierge departmentDemonstrate a strong leadership presence for our guests and employeesResolve guest concerns and complaints promptly and effectively, demonstrating empathy and problem-solving skillsFoster positive relationships with guests, anticipating their needs, and providing a level of service that reflects our commitment to luxury hospitalityLead, inspire and develop your dedicated concierge teamArrange reservations for dining, entertainment, transportation, and other services, demonstrating exceptional organisational skillsServe as a knowledgeable resource on local attractions, events, and points of interestMaintain accurate records, logs, and reports, ensuring that all information is documented meticulouslyAssist in creating rosters, managing labour costs and expensesStay updated on industry trends, local events, and new attractions to enhance guest experiencesWhat you will bring:Proven experience as a Concierge leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels and across all areas of the Hotel, including with external vendorsA passion for providing a memorable guest experienceExcellent communication and interpersonal skills, with a warm and friendly demeanorStrong organisational skills, attention to detail, and the ability to multitask effectivelyKnowledge of local attractions, restaurants, and entertainment optionsProficiency in using property management systems and other relevant softwareDemonstrated problem-solving skills and the ability to handle guest concerns with professionalism and graceHighly developed people and business management skills, including payroll, rostering, cost control and expensesFlexibility to work varying shifts, including weekends and holidays.What we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 04/12/2024 09:47 AM
Learning Business Partner APAC, Global Operations Learning & Development
Amazon, Sydney, Any
BASIC QUALIFICATIONS• 2+ years of leadership development experience. • Demonstrated ability to communicate complex information, verbally and in writing, concisely and in a manner which drives people to take action. • Demonstrated ability to influence others and execute in a customer-centric manner. • Experience planning and coordinating training, large meetings or events. • Experience with Outlook, MS Excel, Word and Learning Management Systems. • Ability to handle multiple projects, often with conflicting deadlines. • Ability to travel up to 20% of the time. • Strong Verbal and Writing communication skills.DESCRIPTIONAmazon is seeking a motivated and customer obsessed Learning Business Partner (LBP) with a history of high performance and creativity to support our Operations learning initiatives within the Asia Pacific (APAC) region. Working within the Global Operations Learning and Development (GOLD) function, the LBP plays a pivotal role as a strategic partner in the region's leadership development landscape.This role requires strong collaboration with our operational stakeholders across the globe to coordinate and organize learning events, programs and initiatives for our new and existing buildings. In addition to collaborating with members of our GOLD team, the Learning Business Partner must build effective working relationships with our partners in World Wide Operations, support functions, and various outside vendors to deliver on our customer promise. With proven experience within the Leadership Development space, the Learning Business Partner will be required to leverage this experience in order to support countries in managing their needs assessment and thinking big to provide innovative approaches for customers. A trusted partner with strong communication skills the LBP role will suit a candidate that motivates others to action, has proven capabilities in managing projects and demonstrates the ability to effectively manage, often competing, priorities. The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to focus on continuous improvement. Key job responsibilities• Build strong partnerships with stakeholders to understand their learning needs and ensure targeted solution development. Dive in to quickly learn about learners' goals and challenges, their work environment, and learning styles.• Leverage science and data driven approaches to design and deploy learning and performance solutions. Use rapid design and distribution methods (virtual, classroom, blended and multi-media) that best suit business needs and which tangibly and positively impact performance. • Manage, interpret and analyze business data to report conclusions and make recommendations based on findings.• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans. Contribute to WBR, MBR/QBR and People related papers within the region.• To identify and align individual leadership development plans, build a catalogue of learning content according to business needs and facilitate delivery and completion of training.• Provide coaching and feedback on leadership related topics working with leaders to identify leadership, coaching and management skills development opportunities.• End-to-end ownership of the GOLD associate and leader training programs at site.• Support and execute Launch Learning actions for new buildings using Road to Launch portal.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Degree in a relevant field such as business, education, organizational development, etc. • Initiative to do whatever it takes to get things done and quickly resolve unanticipated problems. • Detail oriented and excellent organizational skills; accuracy is essential. • Experience with SharePoint • Experience designing or developing learning solutions • Work experience with career progression in the field of training and development. • Learning facilitation experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 09:22 AM