DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.PREFERRED QUALIFICATIONS- Experience with AWS services or other cloud offerings- Computer Science or Math background.- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:08 AM

Solutions Architect Intern

Amazon, Sydney, Any

BASIC QUALIFICATIONS- Currently in your penultimate or final year of a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field. - Interest and aptitude to learn about and deliver cloud-based solutions to customers. - Knowledge of one of the programming languages like Java, Python, Ruby, Node.js, C#, or C++ OR the interest and technical ability to learn a programming language. - Applicants must have valid work authorization in Australia/New Zealand. OR equivalent training, certifications, and/or experience.- Experience with one of the following programming languages: Java, Python, Ruby, Node.js, C#, C++, or other modern computing languages.- Experience with Networking fundamentals, Security, Databases (Relational and/or NoSQL) or, Operating Systems (Unix, Linux, and/or Windows).DESCRIPTIONAt Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.Amazon is a place where builders can build. Our internships offer exceptional opportunities for you to grow your technical and non-technical skills. From day one, you will be working with experienced engineers who love what they do.Are you ready to embrace the challenge? Come build the future with us.Associate Solutions Architect Intern:The Solutions Architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. Our solutions architects are passionate technologists with technical breadth and depth coupled with strong interpersonal skills.As an SA intern, you will receive AWS technical training, immerse yourself in cloud computing, develop business acumen, presentation delivery, and learn more about Amazon culture. You will work in a one on one project environment with the possibility of group projects, complete the AWS Cloud Practitioner Certification, and attend professional development events.Are you ready to embrace the challenge?Upon successful completion of the internship program, select interns will receive a full-time offer to join as an Associate Solutions Architect (which includes a twelve-month training program, known as AWS Tech U) in 2025/2026, after completion of their degree program.Want to find out what it's like to be a Solution Architect at AWS? Watch this video (https://www.youtube.com/watch?v=4WVKt1A8HDE)Amazon internships are full-time (38 hours/week) for 8- 12 consecutive weeks, in summer 2024. Applicants should have at a minimum one quarter/semester remaining after their internship concludes.Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.Mentorship & Career Growth:Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience implementing a cloud-based technology solution in a school project or while working for a company- Experience with one or more of the following domains: Big Data, Analytics, Security, DevOps, Application Development, or Machine Learning- Awareness of AWS or cloud computingAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/25/2024 10:11 PM