Overview of salaries statistics of the profession "Customer Service Team Leader in "

BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsDESCRIPTIONAmazon is breaking new ground and changing the rules for relational databases. At Amazon Web Services (AWS), we are the public cloud. AWS commands a majority of the world's public cloud traffic, serving customers at ultra large scale, and this volume is growing exponentially every day. At Amazon/AWS, we take databases to their limits. Due to our scale, we see issues that no other RDBMS customers see. We are creatively and disruptively solving some of the most complex database problems related to immense growth, scaling, leveraging the cloud, extremely high performance and high availability requirements. Do these types of challenges excite you? Do you want to part of the core group that's responsible for availability and durability of the world's largest fleet of relational databases on cloud ? If you're an engineer who want to be significant part of this core group, come on board!We have challenging problems to solve in distributed systems, concurrency, high availability, durability, performance, languages, and performance engineering. We intend to be the world's best and most reliable database, built by an excellent team, all while having fun - come join us on the journey!What is in it for you?Large scope and impact: Work on a service that will be used, directly and indirectly, by millions of customers.Gratification: You will know you are solving problems most software developers don't yet know exist.Critical: Databases are heart of many of our customers' applications.Ownership: you will quickly become responsible for key components of the service.Learn: If want to learn about challenges of large-scale fault tolerant systems in practice - this is an opportunity of a life time.Innovate: We learn from our customers and invent every day.Make history: AWS is the leader in a current industry wide revolution.Have fun: Surround yourself with engineers that like to solve complex problems, but also work in a fun environment.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:28 AM

BASIC QUALIFICATIONS* Bachelor's Degree in Engineering, Computer Science, related fields, or equivalent experience (in lieu of degree). * 5+ years of experience in technical project/program management.* 5+ years experience driving programs across cross-functional teams.DESCRIPTIONAmazon Web Services has an immediate opening for a highly motivated Data Center Program Manager to drive global strategic initiatives for critical infrastructure projects in operational data centers. Candidates should have a proven track record of managing cross-functional projects, optimizing processes to improve efficiency, and delivering results to meet program goals in a fast-paced environment.The successful candidate will have excellent analytical abilities and strong attention to details to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. They must possess solid business acumen to understand and support the strategic direction of organizational goals. Strong written and oral communication skills are required to lead effective meetings with key stakeholders to drive business and technical discussions toward results. They will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including initiation, planning, budgeting, resourcing, risk management, reporting on key metrics, quality control, and closeout.As a Data Center Program Manager, you must be able to develop and maintain deep global subject matter expertise in data center design approaches and an end-to-end understanding of critical infrastructure systems to facilitate technical trade-offs between short-term team needs and long-term business needs. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive quality, productivity, and cost improvements. Responsibilities include providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on program status to business and finance partners.If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. The position is based in Sydney, Australia, and will require up to 25% travel to support regional teams across Americas, Asia, and Europe.Key job responsibilities* Create and manage goals in safety, quality, team productivity, vendor performance, and cost control.* Developing and leveraging analytical metrics to measure success of program goals.* Producing accurate and timely reporting on program status for business and finance partners.* Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success.* Gathering feedback from internal customers and stakeholders to drive program improvements.* Applying change, risk, and resource management to adapt as organizational demands change.* Developing new programs to support the strategic direction of the team with organizational goals.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS* Experience managing global programs to deliver critical infrastructure projects in the data center industry.* Experience in project scheduling, budgeting, performance monitoring, data analysis, metrics reporting, resource management, and capacity planning.* The ideal candidate is a creative leader with strong analytical, problem-solving, and communication skills.* The successful candidate has a customer focus, diverse work experience, and business curiosity/strategic viewpoint.* Experience with industry-leading project management and scheduling tools (e.g., MS Project, Procore, Primavera P6, etc.).* Experience with business intelligence and data visualization and reporting tools (e.g., Tableau).* Intermediate to expert proficiency with MS Excel (i.e., pivot tables, lookups, macros, etc.).* Knowledge of change management principles, methodologies and tools.* PMP Certification and knowledge of Six Sigma / Lean Processes.* Experience with data mining, machine learning, and data analysis is plus.* Meets/exceeds Amazon's leadership principles requirements for this role.* Meets/exceeds Amazon's functional/technical depth and complexity for this role.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:21 PM

The successful candidate will be responsible for the following:Support the development of a procurement plan aligned with the business's objectives, emphasizing the cultivation of strategic service partnerships.Efficiently consolidate and manage national procurement spend, categorize expenditures, and optimize supplier relationships while effectively communicating with internal and external stakeholders.Ensure the effective implementation of procurement practices, focusing on sustainability, ethical standards, and cost management, while actively participating in continuous improvement initiatives and policy implementation.Analyze data from various sources to develop alternative courses of action based on logical assumptions and factual information, considering organizational values, objectives, and customer requirements.The successful candidate will posses the following:Possess relevant tertiary qualifications in business or a related field, or demonstrate 3-5 years of experience in ICT/Corporate Services Procurement.Exhibit exceptional stakeholder management abilities, fostering strong business relationships internally and externally, with a demonstrated willingness to learn and adapt.Demonstrate a strong understanding of indirect strategic sourcing, contract development, supplier management, and procurement metrics reporting, utilizing these skills to formulate effective procurement strategies.

As the non-bank financial institutions sector continues to show strong momentum across the APAC region, you will be responsible for the seamless execution of the growth strategy for both NBFI (Non-Bank Financial Institutions) as we as third party payment processors (TP3s) across both inbound and outbound clients for Australia. The role will also have regional accountability for certain strategically focused clients with the NBFI portfolio. The core focus of the role will be on providing the full suite of Wholesale Payment capabilities including cash management, foreign exchange, liquidity, and information management solutions to this sector. Reporting to the Head of FIG Sales, Australia, you will be a strong hunter with responsibility for origination and execution of new business across the NBFI as well as payment processor sectors. The role requires a strong team player who will work collaboratively with global, and regional stakeholders including Global Corporate Bank, Securities Services, Markets, Investor Client Management and other CIB colleagues. The position is based in Australia - Sydney preferred. Job Responsibilities Focus on the firm wide strategic priorities the successful applicant will have responsibility of new sales and portfolio growth across the NBFI/ P3 sector covering Australia and regional markets. Drive active dialogue is expected with all clients across markets including sharing of industry trends and hosting of thought leadership forums. Originate and execute opportunities across the NBFI portfolio in dealing with Asset Managers, Insurance, Card Processing companies from a Transaction Banking perspective desired. Understand the risks associated with the payment processor sector including mitigants that need to be considered within the Wholesale Payments business. Take ownership for Know Your Customer (KYC) records for certain clients Required qualifications, capabilities, and skills University degree A minimum of 8-10 years work experience, with at least 5 year banking experience in wholesale and institutional segments. A minimum of 5 Years' Experience in cash management businesses. Ideally Transaction Banking and payments across all sectors of Non-Bank Financial Institutional sector. Preferred qualifications, capabilities, and skills Experience in origination and execution strongly desired Have strong drive to ensure all facets of the business succeed. Drive origination across all sectors of the Non-Bank Financial sector as well as TP3 sectors. Have the ability to understand end-to-end payment flows, assess the associated risks and recommend mitigants to protect the firm Have a strong sense of personal accountability and ownership for everything we do for our clients, including ensuring we always do the right thing by the client Have risk and control at the forefront of all client engagement About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/08/2024 10:25 PM

BASIC QUALIFICATIONS• 5+ years of relevant construction industry experience performing RFP documentation and bidding, contract negotiation, contract management, and BOQ analysis.• Bachelor's degree in Construction Management, Mechanical/Electrical Engineering, Quantity Surveying, Business, Commerce or relevant business discipline from an accredited university or equivalent combination of education and experience• Strong leader who can drive category strategies, develop pricing models, and has influence across all levels of an organization• Demonstrated ability as a Project Manager who can prioritize workload and manage complex projects within cost and schedule• Strong business judgement, instincts, and organizational skills• Excellent communication skills, both verbal and written• Highly proficient in MS Office• Ability to work with technical and non-technical business owners to overcome obstacles and deliver results• Proven ability to deliver within an occasionally ambiguous cross-functional environment• Some travel is required (DESCRIPTIONAmazon Web Services is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and datacenter capacity that are the foundations of the retail and cloud business. We are seeking a Procurement professional to support the APAC data center operations space. As a Procurement Category Manager, you will create and implement sourcing strategies for multiple complex services category and collaborate with internal business partners and suppliers to reduce risks and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. Additionally, you will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. You will also create global Procurement processes and tools to drive innovation across teams. The ideal candidate thinks long term, drives multiple initiatives, and communicates appropriately and influences customers and suppliers at all levels. You must be collaborative, but also work with significant autonomy. To be successful in this role you must be highly analytical; think strategically and globally; have a sense of urgency to meet customer timelines; exhibit an intense curiosity and learning drive; succeed in a fast-paced environment; engage and influence key stakeholders; and have a high level of customer focus and business judgement. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon's Leadership Principles and have an entrepreneurial spirit with a "get it done" mentality. Key job responsibilitiesResponsibilities include but are not limited to the following: • Manage General Contractor and Construction categories in ANZ regions and beyond• Achieve cost savings through negotiations, value engineering through the supply chain, and strategic initiatives• Analyze category data and metrics to establish and implement procurement category strategies• Understand trends in customers' needs and concerns across categories and regions to influence customers' priorities• Provide in-depth knowledge about the supply market and supplier capabilities, technically and geographically, to the business. • Develop mechanisms and metrics to track supplier performance related to delivery, quality, and cost• Create supplier scorecards to measure and track supplier performance• Lead business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships• Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle• Provide support throughout the contracting process, as well as management of contracts post-executionWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Master's Degree in Business Administration, Commerce, Supply Chain Management or relevant business discipline from an accredited university• Ability to communicate and report on market intelligence data, including commodity trends and labor indexes• Demonstrated success in driving strategies and analyzing market trends• Experience in mission critical/data center, engineering, an infrastructure service provider or similar technology company• Developing market intelligence to communicate across the organization• Experience with creating Procurement systems and tools• Experience with Tableau, Salesforce, Quicksight, PowerBI, Procore, and/or coding between these systems is beneficial. • Proven ability to implement complex category strategies globally• Proven ability to deep dive and develop innovative ideas for process challengesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

BASIC QUALIFICATIONS- Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering - 7-10 years of work experience in design, construction or program management in mission critical facilities. - Be able to read and interpret construction related drawings for all disciplines. - Possess demonstrable leadership and problem solving skills. - Be a motivated, highly dependable individual with limited oversight. - Ability to evaluate the constructability of new technologies, and determine construction methods of data center equipment and facilities. - Ability to carry new design concepts through exploration, development, and into deployment/mass production. - Ability to define data center system-level architecture, specify/document performance and equipment requirements to vendors and contractors, communicate conceptual designs, and create/maintain project documentation before, during and after construction - Ability and willingness to think outside of the box to find creative and innovative solutions prior to and during the construction process to reduce costs and schedules with no impact on quality and reliability. - Possess excellent communication skills and have an attention to detail, and be able to maintain high quality standardsDESCRIPTIONThis position will be based in Sydney. The Data Center Construction Manager (CM) is responsible for managing some of the most technical, cost efficient, and fast paced construction project schedules achievable. Amazon Construction Managers are constantly challenged to drive continuous improvement and deliver the highest quality, most technically efficient data centers in the world.As a Data Center CM you will be a part of highly creative, efficient team tasked with tackling the most fascinating and challenging problems in building Amazon data facilities. Amazon CM's are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers.Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CM is ultimately responsible for the day to day construction oversight and management of the contractors. The CM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world.At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities.Responsibilities of the Data Center Construction ManagerAt Amazon we are a global team responsible for the design and operation of industry leading, geographically diverse, large scale critical facilities. Each team member is a highly motivated individual with demonstrated construction management and analytical expertise in the areas of complex, mission critical facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities.The Data Center CM will be responsible for:- Project management and oversight of construction related activities for new builds or general capital projects in Melbourne. This will include the ownership of the project scope, timeline, and budget.- Driving costs down and schedules shorter while maintaining quality.- Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers.- Review of constructability of electrical and mechanical system and buiding designs associated with the construction of new data centers or the optimization of existing data centers.- Creation of project scope and equipment requirements, assist with request for proposals, and capital requests.- Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project.- Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers- Recording and reporting key metrics to team members and management.- Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers.- Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives.- Be a leader within the group as well as within internal and external teams that support the data center.- Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required.Key job responsibilitiesDeliver high quality low cost Data Centers for the AWS Cloud. Our Construction Managers are highly skilled professionals with a passion for delivering for Customers. A day in the lifeAWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes.We are open to hiring candidates to work out of one of the following locations:Sydney, AUSPREFERRED QUALIFICATIONS• Masters of Science Degree in Engineering or Construction related discipline. • Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM). • Experience directly related to the design or construction of data centers/critical infrastructure or large scale mechanical and electrical plants. • Experience of working with large data center providers in multiple regions. • Large infrastructure project experience. • Vendor management experience. • Sustainable design experience. • Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA. • Experience in controls and commissioning of large scale projects. • Experience with power management and power monitoring systems. • Meets/exceeds Amazon's leadership principles requirements for this role • Meets/exceeds Amazon's functional/technical depth and complexity for this role.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

BASIC QUALIFICATIONS - Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering - 7-10 years of work experience in design, construction or program management in mission critical facilities. - Be able to read and interpret construction related drawings for all disciplines. - Possess demonstrable leadership and problem solving skills. - Be a motivated, highly dependable individual with limited oversight. - Ability to evaluate the constructability of new technologies, and determine construction methods of data center equipment and facilities. - Ability to carry new design concepts through exploration, development, and into deployment/mass production. - Ability to define data center system-level architecture, specify/document performance and equipment requirements to vendors and contractors, communicate conceptual designs, and create/maintain project documentation before, during and after construction - Ability and willingness to think outside of the box to find creative and innovative solutions prior to and during the construction process to reduce costs and schedules with no impact on quality and reliability. - Possess excellent communication skills and have an attention to detail, and be able to maintain high quality standardsDESCRIPTIONThis position will be based in Sydney. The Data Center Construction Manager (CM) is responsible for managing some of the most technical, cost efficient, and fast paced construction project schedules achievable. Amazon Construction Managers are constantly challenged to drive continuous improvement and deliver the highest quality, most technically efficient data centers in the world.As a Data Center CM you will be a part of highly creative, efficient team tasked with tackling the most fascinating and challenging problems in building Amazon data facilities. Amazon CM's are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers.Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CM is ultimately responsible for the day to day construction oversight and management of the contractors. The CM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world.At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities.Responsibilities of the Data Center Construction ManagerAt Amazon we are a global team responsible for the design and operation of industry leading, geographically diverse, large scale critical facilities. Each team member is a highly motivated individual with demonstrated construction management and analytical expertise in the areas of complex, mission critical facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities.The Data Center CM will be responsible for:- Project management and oversight of construction related activities for new builds or general capital projects in Melbourne. This will include the ownership of the project scope, timeline, and budget.- Driving costs down and schedules shorter while maintaining quality.- Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers.- Review of constructability of electrical and mechanical system and buiding designs associated with the construction of new data centers or the optimization of existing data centers.- Creation of project scope and equipment requirements, assist with request for proposals, and capital requests.- Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project.- Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers- Recording and reporting key metrics to team members and management.- Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers.- Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives.- Be a leader within the group as well as within internal and external teams that support the data center.- Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required.Key job responsibilitiesDeliver high quality low cost Data Centers for the AWS Cloud. Our Construction Managers are highly skilled professionals with a passion for delivering for Customers. A day in the lifeAWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS - Experience directly related to the design or construction of large data center facilities, either colocation or client owned/operated. - Previous vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution. - Experience with fast track design/build projects and or multiple significant upgrade projects. - Experience with large scale technical operations or compute farms. - Knowledge of Australian building codes and regulations including Fire Codes, Building Codes, Energy Efficiency Codes, Sanitary Codes and Safety Codes. - Knowledge and experience with large scale mechanical and power systems. - Experience in power and mechanical system reliability and risk assessment studies (SPOF) - Experience with mechanical air handling units, power management and power monitoring systems - Work experience with global international companies, both in larger APAC region and within US based organizations.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

Assistant Store Manager, adidas Liverpool Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Liverpool Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM

Assistant Store Manager, adidas Birkenhead Point Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Birkenhead Point Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM

BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of professional supply chain and logistics, operations, and/or e-commerce experience- Ability to prepare, report and interpret large sets of data.- Strong communication skills, both verbal and written.- Strong inter-personal and relationship-building skills.- Strong organizational skills and ability to manage multiple tasks simultaneously.DESCRIPTIONThis is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help to ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia's delivery experience on behalf of our customers. The successful candidate will drive continuous improvement initiatives with carriers, external fulfillment centers, technical, customer service and retail teams. This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex and cross-functional projects.Key job responsibilitiesAs a Program Manager focusing on external fulfilment operations, your primary responsibilities will include:- Coordinate with external fulfillment partners to ensure timely and accurate product fulfillment aligned with our transport operational standards and customer expectations.- Act as a primary point of contact for external fulfillment issues, managing communications and resolutions between stakeholders.- Monitor and analyze fulfillment performance metrics, identifying trends and areas for improvement.- Coordinate projects to improve fulfillment speed, reduce costs, and enhance overall service quality.- Foster a culture of continuous improvement, encouraging innovation and efficiency in external fulfillment transport operations.- Work with BI team to design detailed reporting to track key operational metrics and performance indicators.- Provide regular reports to management on fulfillment operations, highlighting achievements and identifying challenges with actionable insights for improvement.- Utilize data analytics tools and techniques to drive decision-making and support strategic operational initiatives.- Work closely with internal teams, including supply chain, customer service, and finance, to ensure seamless integration of external fulfillment transportation processes.- Collaborate with external partners to ensure alignment with transportation operational goals and standards, conducting regular performance reviews. We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Proficiency in SQL and Tableau.- 1+ years of experience managing last mile carrier partners in Australia.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 09:27 AM

BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience establishing metrics for measurement of engineering and operational excellence- Experience managing multiple concurrent programs, projects and development teams in an Agile environmentDESCRIPTIONAre you ready to lead Amazon's software and infrastructure safety mission? Do you want to invent and operate the tools builders use daily to mitigate availability risks, generate high-fidelity tests, and improve test hygiene across millions of production pipelines?As the leader of this organization, you will influence all divisions of Amazon in their adoption of software and infrastructure release practices and support them improve their overall pipeline health.Key job responsibilities- Lead multiple engineering teams owning products spanning test reporting, test coverage, test generation, and infrastructure change risk.- Drive the long-term strategic direction of how Amazon tests software and manage infrastructure change risk- Maintain an appropriate level of technical depth and understanding of how current products are performing; customer satisfaction and operationally - A leader of leaders, who fosters a high-performance culture that meets the business outcome and grows and retains their people.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience partnering with product and program management teams- Experience designing and developing large scale, high-traffic applications- Experience operating Amazon-scale, high-availability web services- Knowledge of Amazon's software release practices and tools- Knowledge of Amazon's software testing practices and toolsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $176,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/12/2024 09:10 AM

BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 10:11 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Make a different selling Salesforce solutions that empower nonprofits to drive positive social impact! About the Role We are seeking a dynamic and results-driven Account Executive with a passion for driving positive social impact. You will play a pivotal role in driving the adoption of Salesforce technology within nonprofit organisations across Australia, selling into both existing Salesforce customers as well as net-new accounts. The successful candidate will be an outcomes-oriented, highly collaborative Account Executive with a challenger mindset who can help us address a significant market opportunity. Their primary responsibility will be to achieve revenue targets by engaging with nonprofit leaders, understanding their unique challenges, and positioning Salesforce solutions to help customers drive positive impact in our communities. Key Responsibilities: Market Analysis: Conduct thorough market research to identify key players, trends, and opportunities within the nonprofit sector.Stay abreast of industry regulations and technological advancements that may impact nonprofit organisations. Business Development: Build and nurture relationships with decision-makers and influencers within nonprofit organisations.Collaborate with internal teams to develop targeted outreach strategies and campaigns. Solution Selling: Understand the challenges faced by nonprofit organisations and articulate how Salesforce's solutions can address those challenges.Deliver compelling presentations and demonstrations tailored to the unique needs of nonprofit organisations. Pipeline Management: Manage the end-to-end sales process, from prospecting and qualification to closing deals.Maintain accurate and up-to-date records in Salesforce and forecast accurately. Cross-Functional Collaboration: Work closely with business development and solution engineering teams to ensure a seamless transition from sales to implementation.Collaborate with marketing teams to develop targeted content and campaigns for the nonprofit sector.Qualifications & ExperienceProven track record of success in Software as a Service sales, of relevant sector experienceUnderstanding of the nonprofit sector in Australia and New Zealand, and its unique challenges and opportunitiesAbility to generate pipeline and revenue from both install and whitespace accounts, while fostering strong client relationshipsAn active listener with strong business acumen to deeply understand our customer's challengesStrong focus on delivering customer success with a consultative, outcome-based sales approachExcellent communication and presentation skills.Demonstrated ability to work collaboratively in a team-oriented environment.Strategic thinking and problem-solving skills.Trailhead Ranger At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/17/2024 03:19 PM

BASIC QUALIFICATIONS- Experience in both a technology role and management role • Experience with ISP and Internet scale networking, background in building, scaling and operating large-scale global networks.- Track record in contributing to the creation and implementation of high quality, high volume recruiting plans- Experience representing your team/technical area to senior management- B.S. in Computer Science or four years' equivalent - Experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role highly recommendedDESCRIPTIONAmazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.The Network Development Manager with Direct Connect team will deliver and enable Direct Connect connectivity experience that sets the global standard for AWS network performance, availability, security and cost for our customers. The manager will be part of a team owning the planning and delivery of all Direct Connect capacity globally. Amazon.com is looking for a highly motivated Network Engineering Manager to help build and scale one of the world's largest networks. This Network Development Manager will:-Lead a team of highly qualified network development engineers and work with partner teams-Be a technical and solution oriented person with the ability to deep dive and break down complex tasks-Ensure that design, management, implementation and deployment operations are sound and executed at scale, safely keeping AWS ahead of customers' demand -Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives-Focus and manage process optimization using relevant data, metrics and dashboarding techniques-Keep close and collaborate with internal customers, partner teams and other stakeholders on Internet capacity delivery operations, planning and initiatives.Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.Key job responsibilitiesOperational ExcellenceAs a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.Technical LeadershipAs a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global Internet network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.Goal Setting and DeliveryYou will directly own defining or refining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.Performance Management/Team HealthYou will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skills mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 7x8x365 operational rotation.Recruiting and HiringYou will hire quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.AutomationYou will be heavily involved in developing automation, as well as setting our sister automation teams' roadmap, based upon identifying significant opportunities where automation can tackle volume, systemic or critical operational issues.12x7 OncallAs the manager of this team, you will be expected to be part of a 12x7 management escalation rotation.This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. The successful candidate will have a proven track record of success in driving operational excellence, including coordinating and driving issues to resolution utilizing excellent judgment skills. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a mission-critical team is crucial to success. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Must have a high degree of organizational skill and be very detail-oriented. Must be able to interact with and influence people at all levels and have excellent communication skills.- Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success.- The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills. Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:12 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Events & Hospitality Manager at Salesforce is a pivotal role that orchestrates a diverse array of events across our vibrant Specialty floors in the iconic Sydney Tower. This individual will be the maestro of event execution, leveraging our Ohana 3 floor village with its breathtaking terrace, pioneering Auditorium, and the Salesforce Innovation Centre. The role extends to orchestrating campus-wide events in our employee enhanced social lounges and managing the welcoming ambiance of our dedicated lobby.Key Responsibilities:Event Curation: Craft meaningful connections through meticulously planned companywide events that bring together customers, non-profits, guests, visitors, and employees. This strategic engagement is a driving force in propelling our business forward, empowering our teams to excel and live out the Salesforce values.Executive Engagement: Deliver exceptional, five-star event experiences by engaging with executive-level customers and leaders in the ANZ region who frequent Salesforce Tower Sydney. Your expertise will ensure that every event is synonymous with high quality and leaves an unforgettable impression.Finance and Budget Ownership: Assume full responsibility for the financial aspects of event management, including budget creation, allocation, and oversight. Ensure that all events deliver maximum impact while adhering to fiscal guidelines.Communication and Storytelling: Develop and implement a comprehensive communication plan that effectively tells the story of each event, highlighting the new way of working, cultivating increased connection, collaboration, and community. Your narrative will captivate and engage all stakeholders.Reporting and Data Analytics: Utilise Tableau to build dashboards that provide high-level data, offering key insights on pre-event and post-event statistics. Summarize key highlights for communication updates and presentations to various stakeholder audiences. Leverage this data to influence decisions, assess performance, and measure accountability and success.Training and Development: Lead continuous training and development for theGuest Services and Events team on new and improved Meeting & Events (M&E) App enhancements and Slack workflows, ensuring the team is adept at using the latest Salesforce technology to streamline event management.Vendor and Team Management: Take charge of coordinating all event-related personnel, including Vendors, Employees, and Contractors within the Event and Guest Services team. Your leadership will ensure seamless event execution and elevated experience alike.Collaboration and Partnership: Work in close harmony with the all REWS teams to ensure cross-functional alignment. This commonality is vital for the triumph of our ONE REWS team, fostering a culture of mutual support and high performance.Demonstrated ability to lead, influence and overcome obstacles partnering with various business units who work closely with Real Estate and Workplace Services. Adhering to Salesforce policies under Global Security and Safety standards, this position requires applied knowledge and experience of all health and safety event management aspects. Experience/Skills Required: Strong background in event & project management ideally in a high-tech, fast-paced B2B environmentA proven track record in crafting and executing large, sophisticated events & programs that align to our values and business goals (product launches, conferences, executive programs, customer service delivery and trade shows)Strong leadership skills with the ability to manage diverse teams and vendors along with the ability to engage with executive-level stakeholdersShown effectiveness in vendor negotiations and management, industry knowledge on selection of event caterers and suppliers in hospitalityAbility to assess workload priorities in a fast paced environment achieving required deadlinesWin as a team, collaborate and overcoming obstacles and conflicts for overall team successExcellent project management skills for event and workplace readiness and initiate required process improvementsDeep comfort level with event program analysis, reporting and ACV pipeline impactProactive, creative, entrepreneurial, have a healthy appetite for feedback, and thrive in high-pressure situations.Ability to work outside of traditional business hours and weekends as neededExperience working with a global company, brand and teams at all levels of the organisationProficiency in using Google Suite Workspace (similar to advanced Microsoft suite of programs) leveraged in workplace services messaging and presentations, and data reporting.Solid understanding of event technology various IT/AV remote communication tools such as Zoom, Google Meet or WebinarsAt Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/11/2024 03:18 PM

BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Self-starter, decisive, and able to move with speed to implement ideas.DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking a leader with procurement experience to strategically source for Emerging Market Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an intense motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level.Key job responsibilities- Establish category sourcing strategies, lead cross-functional teams, negotiate with suppliers and execute contracts to optimize Amazon's competitive position.- Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business' goals supported by a culture of continuous improvement with performance benchmarks in use.- Manage category suppliers to proactively identify, monitor and optimize opportunities.- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed.- Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon.- Identify, achieve and report on savings and value targets for category sourcing activities.- Align with internal customers and understand the business application of the category.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience being responsible/leading large and complex negotiations- 7+ years of relevant strategic sourcing experience- Proven and relevant experience managing multiple categories (e.g.: capex, services, packaging, etc.) throughout your career- Proven experience across different roles within Supply Chain and/or Procurement functions.- Proven problem-solving skills and ability to influence people both internally and externally.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:52 PM

BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 3+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon Australia is looking for Team Leads to manage and deliver the Amazon Vendor Services (AVS) program, leading a team of Brand Specialists within various Product Families/categories. Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction.As a Team Lead, you will be responsible to deliver impact to a group of strategic vendors, through a team of Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors' needs and define the right goals and targets. You will meet Category Leaders and of your product family on a regular basis to get guidance and help them with strategic decision making. Finally, you will be expected to contribute to continuous enhancements and innovation to the service and within your category/business area for vendors and customers.You should be passionate about managing and developing people, highly analytical, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders. ---------------------------------------------- Our team operates out of our fabulous CBD office, conveniently located near many transportation options. Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others. Key job responsibilitiesKey responsibilities as a Team Lead for AVS:- Partner with HoVMs, MVMs, Vendor Managers and key retail category functions to define priorities and operational goals for one or more GLs/categories, and according to vendor and business needs- Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact- Own the relationship with the most important vendors within AVS service (via a team of Brand Specialists) and act as an escalation point for issues and support- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories- Work with the AU AVS Team to drive adoption of tools and offshore processes and drive productivity within your team- Define the skills required within the team to support your vendors with specific problematics- Develop the right skill sets within the team and allocate resources to vendors- Grow and develop people into a talent pool for AmazonWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:51 PM

BASIC QUALIFICATIONS- 2+ years of electrical or mechanical, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- Strong verbal and written communication skills.- Strong leadership and organizational skills.- Strong attention to detail.- Ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of Service Management systems (Problem & Change)- Experience with the development of MOPs & SWMS for planned works- Physical Security protocol awareness- Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experience- Degree or Technical (Military/ Trade School) Degree and relevant experience- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:50 PM

BASIC QUALIFICATIONS- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross functionally with non-tech teamsDESCRIPTIONWe are looking for a dynamic, organized self-starter to join our AU last mile channel team supporting our AU Delivery Stations for compliance and contract relations. The central objective of the Compliance and Contract Relations role is to ensure fair and respectful treatment of our last mile channel owners and their employees, consistent with our core business values and objectives. You will partner with audit and analyst functions within the AU and worldwide teams, to develop compelling narratives that propose innovative solutions and new business concepts. The Sr. PM will partner closely with DSP team leaders to design and implement programs, projects and processes across the org. A successful candidate will have the skills to: You must be an excellent writer who can succinctly communicate complicated issues in business terms. You must be skilled at resolving escalations and responding timely to internal stakeholder requests. You must be a strong project manager who can manage multiple projects / controls and customers at once, constantly thinking big about innovation and the overall experience for third-party partners and operational risk improvements. • Build trust, influence and credibility with a matrixed set of stakeholders across the supported business lines, as well as within the Risk organization. • Use a wide-ranging toolbox of engagement strategies and tactics to diplomatically navigate complex situations, challenging interactions, and conflicting priorities to maintain alignment and progress. • Exhibit exceptional communication skills and instincts with stakeholders at all levels. Deliver concise and effective messages to a variety of audiences with the right detail and timing. • Push back against external and internal pressures to ensure that decisions are made that balance the best interests of employees and the best interests of the company, ensuring that commitments are maintained. • Apply strong judgment and contextual awareness to be able to act with a high degree of autonomy. • Examine costs, benefits, and trade-offs across multiple customer groups to assess impacts and benefits of proposed projects.Key job responsibilities• Makes recommendations to leadership on opportunities for risk mitigation based on established risk tolerances • Develop a working knowledge of the operational processes and controls in place that support all compliance programs • Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management • Influence leaders and teams across Amazon, sometimes challenging proposed solutions while fiercely advocating for the customer • Challenge assumptions of why a process or service failed; ask the tough questions to get to the root cause of the problem • Identify trends and themes in the data to see where we have larger issues that need to be addressed; meet with team leaders to discuss the data and determine how to move forward with next steps • Comprehensive reporting of root causes and process gaps to different stakeholders • Establish and cultivate a strong working relationship with multiple teams across Amazon to drive resolution activities • Establish a deep functional knowledge of supported business lines and collaborate with internal teams and external stakeholders to develop solutions that meet the unique needs of the business while generating a net benefit to the companyAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we work with a network of partners to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, we support our Delivery Station teams to ensure that millions of packages reach their final destination as efficiently as possible.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 2+ years of delivering cross functional projects experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:24 AM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degreeDESCRIPTIONAmazon Australia Customer Service Team is seeking a highly motivated Program Manager for the Customer Experience (CX) team in Sydney, Australia. The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business from a customer service perspective. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships through earn trust, and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a subject matter expert in a fast moving, ambiguous environment, relentlessly advocating for our customers with business partners and manage life cycle of complex initiatives. Interfacing with Retail teams, Business Program teams, Customer Service Operations teams, you will contribute to making Customer Service a differentiator for Amazon Australia.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities• Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support.• Plan, develop and execute CX programs across the entire project life cycle.• Conduct data dive deeps to identify defect elimination opportunities and influence partner teams with competing priorities to implement projects building tradeoffs on cost v/s impact.• Lead the Contact reduction charter for the assigned portfolio of initiatives, and delivering the assigned defect elimination targets for the year.• Understanding best practices from other regions and understand the market fit implementation for an emerging store like AU and bring in a WW Customer Service perspective on key topics.• Contribute to Operate Planning cycles by defining long term priorities for the program working with business teams and forecasting partners.• Leading Voice of Customer sessions to drive attention to outlier/egregious CXs, understanding social media sentiments through data mining and presenting it to senior leaders to drive actions and influence priorities.• Write clear and concise documents expressing complex concepts in a logical manner. Able to present decisions to leaders across a diversity of areas.• Be comfortable operating at speed to ensure forward momentum, fast iteration and incorporate new learnings.• Represent Customer Service at business reviews owing key metrics and representing the empty chair in the room through consistent, effective and open communication both verbal and written.A day in the lifeEveryday is about hustling and working alongside other program and senior program managers. Participating in WBRs and defined team mechanisms. Being able to balance speed with execution and taking tough decisions. Focusing time on reflecting what could be done better, being vocal and participative in meetings and sharing point of views, and most importantly doing this with a smile and positive perspective.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:24 AM