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Cloud Support Engineer - Security
Amazon, Sydney, Any
DESCRIPTIONAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).PREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/21/2024 09:15 AM
Software Development Manager, Connections
Amazon, Toronto, Ontario, Canada
DESCRIPTIONAmazon Connections is an innovative program that gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content to teams around the world, and measure specific outcomes. Our goal is to strengthen Amazon's workplace culture and help develop leaders who earn trust, remove barriers to excellence, and make Amazon an inspiring place to work. As a Software Development Manager in Connections you will have technical ownership of the development of critical parts of the product. You'll lead a talented team of engineers to create innovative technology that changes the face of organizational management. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. You will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform for our people. We have a team culture that encourages innovation and we expect developers and management alike to take a high level of ownership for the product vision, technical architecture, and project delivery. A successful candidate will have an established background in developing customer-facing experiences along with strong technical ability and excellent project management skills. Key Responsibilities: • Lead an engineering team that will build, operate and maintain software in order to meet business needs • Manage the day-to-day activities of the engineering team within an Agile/Scrum environment • Hire, coach, and mentor individuals • Work closely with engineers to architect and develop the best technical design and approach • Report on status of development, quality, operations, and system performance to management • Help develop long-term development and business technology strategies • Partner with Product to deliver the right thing for our customersThe Connections Software team combines the culture of a startup, the innovation and creativity of an R&D Lab, and technical challenges at the scale of Amazon. We offer opportunities for builders to build and make history!We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/21/2024 09:10 AM
Tech Infra Program Manager, Networking
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure buildsDESCRIPTIONData Center Networking is seeking a Technical Program Manager to help us continue to build the largest network in the world. This role offers endless opportunities to work on cutting-edge technologies and solve complex technical challenges on the forefront of Global Cloud Computing.As a TPM, you will lead complex, multi-disciplinary networking projects with the opportunity to shape, define & deliver new methods of delivering technology solutions at scale. You will be responsible for end to end delivery of network infrastructure changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, working with all organizational levels and groups including network operations, network engineering, infrastructure engineering & internal project management teams, as well as external vendors.You must have excellent Program Management skills, the ability to identify and mitigate risks, and remove blockers whilst applying critical thinking to develop paths to success. Excellent written and verbal communication skills are essential as you will be responsible to communicating with a variety of teams and partners as well as senior leadership. You must have a proven track record of successful project management & show the ability to deliver effectively with compressed timelines while dealing with ambiguity. You must possess a working knowledge of networking and data center technologies. Key job responsibilitiesKey job responsibilities Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale. Interact with engineers, technicians, project managers and senior management on a daily basis Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs. Ensure consistency in deployed configurations and track exceptions for follow upWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Excellent organizational skills and project tracking abilities; strong focus and attention to detail; the ability to work in a very fast-paced, hectic, and energetic environment, yet able to maintain high quality standards; project/task prioritization and schedule development.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/23/2024 09:15 AM
Software Development Engineer, Workforce Optimization
Amazon, Toronto, Ontario, Canada
DESCRIPTIONOpportunities abound in Amazon's Workforce Optimization Organization! We build cool technology to ensure that the right people are in the right places at the right times to power the largest fulfillment operation in the world.We are looking for a talented SDE to build best-in-class user experiences for managing and communicating one of the most critical elements of fulfillment operations - staffing assignments. You will partner with product, design, and your engineering team to build applications that delight customers and make a real-world impact.As a member of this team, you will get the opportunity to work on highly visible, innovative projects that directly impact the customer experience. You will be involved in all the aspects of the software development cycle, including scoping, design, implementation, testing, and delivery of your product.If you are passionate about improving the customer experience, want a chance to influence both product and its underlying technology, and enjoy complex problems, then we want to hear from you.Key job responsibilities- In this position, you will collaborate with product managers, software engineers, research scientists, user experience designers, and other teams. - The ideal candidate will possess a strong technical background, exceptional engineering skills, effective communication skills, and the drive to achieve results in a fast-paced environment. - Your responsibilities will include coding and mentoring junior engineers, with a commitment to contributing code to the program.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. RRSP If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Workforce OptimizationAFT's Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon's global fulfillment network locations.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/27/2024 10:37 PM
Lead Mechanical Engineer, Data Center Engineering
Amazon, Sydney, Any
DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You'll have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team. In this role you will drive Mechanical Engineering services design, construction and implementation of enterprise data centers, which meet quality and performance levels across the globe. You will work directly with our Design Engineering Stakeholders, Construction, Operations, and Commissioning teams within your assigned region in APAC.You will be the Mechanical Engineering representative on behalf of the Data Center Engineering Team responsible for the successful delivery of projects. You will assist in Data Center site selection, planning, development. You will maintain the highest performance standards and utilize innovation to reduce PUE, water consumption, CAPEX and increase efficiency. As an experienced Mechanical Engineer you will evaluate different cooling systems and make a data driven decision about a suitable solution based on our guidelines. You will be an integral part of our work to change the world through technology.Key job responsibilities- Participate in site selection reviews, work with local utilities to understand and define site utility requirements, and work with internal teams to understand user requirements. - Design and collaborate with other disciplines to create a construction document set.- Create designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with regional vendors and manufacturers to specify the appropriate mechanical equipment including Air Handling Units, Computer Room Air Handling Units, Chillers, Cooling Towers, Sequence of Operations & Controls systems, Fire Detection/Suppression systems- Review and approve equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases- Work with commissioning teams to properly test and validate installation, operation, and performance of mechanical systems.- Travel to sites for site review and work with onsite field engineers and Operations. This position will involve 20% travel within APAC region and occasionally globally. A day in the lifeThe Data Center Design Engineering team at Amazon Web Services consists of Architects, Structural, Mechanical, Electrical, Civil, Fire Protection and Controls Engineers working to design the next generation of Data Centres. The team is committed to achieving a world-class uptime for our customers and strives to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet our growing demand. We justify and communicate the technical decisions we make directly to AWS leadership and work hard to drive continuous advancements in our designs. As an integral member of the team, you will have the opportunity to directly impact our business and create positive change. Be part of a team that's responsible for designing and delivering capacity for the world's best data center services across the globe. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- Bachelor's degree in Mechanical engineering or relevant discipline- 5+ years of mission critical design experience- 3+ years of experience in project managementPREFERRED QUALIFICATIONS - 10+ years of experience directly related to data centre design and in depth understanding of related critical equipment,- Masters degree in Mechanical engineering or relevant discipline or Professional Engineering license,- Experience reading and interpreting design, equipment and construction specifications and drawings,- Knowledge of building codes and regulations across the APAC region,- Experience with fast track design/build projects and or multiple significant upgrade projects,- Ability to research new designs, technologies, and construction methods of data centre equipment and facilities,- The ability to perform complex business cases to justify technical decisions and present the justification to management in a high level review.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 09:27 AM
Software Dev Engineer - Compiler, Annapurna Labs
Amazon, Toronto, Ontario, Canada
BASIC QUALIFICATIONS• Currently enrolled, or completed within the last 12 months, a Bachelor's degree program or higher Computer Science, Computer Engineering, Electrical Engineering, in these fields are considered with a graduation conferral date between December 2024 and September 2025• Programming experience in internship or coursework with programming language such as Python, C, or C++.Candidates with strong interests and academic qualifications/research focus in two of the following:• Data structures and algorithms • Compilers and Instruction Set ArchitectureKnowledge of resource management, scheduling, code generation, and compute graph optimizationExposure to front-end ML frameworks (i.e. PyTorch, TensorFlow, etc.)DESCRIPTIONAt AWS our vision is to make deep learning pervasive for everyday developers and to democratize access to cutting edge infrastructure. In order to deliver on that vision, we've created innovative software and hardware solutions that make it possible.AWS Neuron is the SDK that optimizes the performance of complex neural net models executed on AWS Inferentia and Trainium, our custom chips designed to accelerate deep-learning workloads.The Neuron SDK consists of a compiler, run-time, and debugger, integrated with Tensorflow, PyTorch, and MXNet. It is preinstalled in AWS Deep Learning AMIs and Deep Learning Containers for customers to quickly get started with running high performance and cost-effective inference.The Neuron team is looking for students interested in learning about and contributing to deep learning compilers to solve our customers toughest problems. As a compiler engineer on the Neuron team, you will be supporting the ground-up development of a compiler targeting AWS Inferentia and Trainum. This is an opportunity to work on a brand new product where you will architect and implement business-critical features, and be mentored by a brilliant team of experienced engineers.Key job responsibilities•Innovating and delivering creative SW Designs to develop new services, solve operational problems, drive improvements in developer velocity, or positively impact operational safety•Writing requirements capturing documents, design documents, integration test plans, and deployment plans•Communicating status and progress of deliverables to schedule, and sharing learnings/ innovations with your team and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS•Previous technical internship(s), if applicable.•Experience in automating •Ability to effectively articulate technical challenges and solutions.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/29/2024 10:03 PM
IT Support Engineer I, Operations Technology Solutions (OTS)
Amazon, Kemps Creek, Any
DESCRIPTIONOur IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites. As an IT Support Engineer, you'll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no challenge as too big!You'll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you'll have learning resources to develop your career and technical skills at your own pace and earn industry-recognized qualifications.Flexibility is a must for this role as the site operates across 7 days during the day and night.Key job responsibilities- First level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines. You'll support multiple buildings around the area. - Allocating and maintaining IT equipment, managing multiple customer requests simultaneously.- Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices. - Responsible for the Return Merchandise Authorization (RMA) and repair process for devices under warranty. - Learning new technologies and participating in career development opportunities within the IT network. We are open to hiring candidates to work out of one of the following locations:Kemps Creek, NSW, AUSBASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- High school or equivalent- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.- Work a flexible schedule/shift/work area, including weekends, days and nights.- Ability to lift 50 lbs /22 kgs, as well as to stand and walk for 10-12 hours at a time.PREFERRED QUALIFICATIONS- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service- Ability to explain complex IT concepts in simple terms- Ability to manage high priority projectsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:17 PM
Cloud Support Engineer - Security
Amazon, Sydney, Any
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).PREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM
Software Development Manager, RDS Open Source
Amazon, Sydney, Any
DESCRIPTIONAmazon is breaking new ground and changing the rules for relational databases. At Amazon Web Services (AWS), we are the public cloud. AWS commands a majority of the world's public cloud traffic, serving customers at ultra large scale, and this volume is growing exponentially every day. At Amazon/AWS, we take databases to their limits. Due to our scale, we see issues that no other RDBMS customers see. We are creatively and disruptively solving some of the most complex database problems related to immense growth, scaling, leveraging the cloud, extremely high performance and high availability requirements. Do these types of challenges excite you? Do you want to part of the core group that's responsible for availability and durability of the world's largest fleet of relational databases on cloud ? If you're an engineer who want to be significant part of this core group, come on board!We have challenging problems to solve in distributed systems, concurrency, high availability, durability, performance, languages, and performance engineering. We intend to be the world's best and most reliable database, built by an excellent team, all while having fun - come join us on the journey!What is in it for you?Large scope and impact: Work on a service that will be used, directly and indirectly, by millions of customers.Gratification: You will know you are solving problems most software developers don't yet know exist.Critical: Databases are heart of many of our customers' applications.Ownership: you will quickly become responsible for key components of the service.Learn: If want to learn about challenges of large-scale fault tolerant systems in practice - this is an opportunity of a life time.Innovate: We learn from our customers and invent every day.Make history: AWS is the leader in a current industry wide revolution.Have fun: Surround yourself with engineers that like to solve complex problems, but also work in a fun environment.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:28 AM
Neuron Compiler Software Engineer, Annapurna ML
Amazon, Toronto, Ontario, Canada
DESCRIPTIONAt AWS our vision is to make deep learning pervasive for everyday developers and to democratize access to cutting edge infrastructure. In order to deliver on that vision, we've created innovative software and hardware solutions that make it possible.AWS Neuron is the SDK that optimizes the performance of complex neural net models executed on AWS Inferentia and Trainium, our custom chips designed to accelerate deep-learning workloads.The Neuron SDK consists of a compiler, run-time, and debugger, integrated with Tensorflow, PyTorch, and MXNet. It is preinstalled in AWS Deep Learning AMIs and Deep Learning Containers for customers to quickly get started with running high performance and cost-effective inference.The Neuron team is looking for students interested in learning about and contributing to deep learning compilers to solve our customers toughest problems. As a compiler engineer on the Neuron team, you will be supporting the ground-up development of a compiler targeting AWS Inferentia and Trainum. This is an opportunity to work on a brand new product where you will architect and implement business-critical features, and be mentored by a brilliant team of experienced engineers.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-live balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship OpportunitiesOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks.Join us today and shape the future of one of AWS fastest growing products!We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS• Currently enrolled in a Bachelor's degree program or higher Computer Science, Computer Engineering, Electrical Engineering or related technical field• Proficiency with one or more of the following programming languages: C, C++, or Python• Strong background in data structures and algorithms• Experience with compilers and Instruction Set Architectures• Knowledge of resource management, scheduling, code generation, and compute graph optimization• Exposure to front-end ML frameworks (i.e. PyTorch, TensorFlow, etc.)• Available for a 14-16 month internshipPREFERRED QUALIFICATIONS• Proficiency with one or more of the following programming languages: C, C++, or Python• Strong background in data structures and algorithms• Experience with compilers and Instruction Set Architectures• Knowledge of resource management, scheduling, code generation, and compute graph optimization• Exposure to front-end ML frameworks (i.e. PyTorch, TensorFlow, etc.)• Available for 14-16month internshipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/06/2024 09:31 AM
Software Development Manager, AWS Marketplace
Amazon, Toronto, Ontario, Canada
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Come join AWS Marketplace (https://aws.amazon.com/marketplace/); AWS Marketplace (AWSMP) is a curated digital catalog, customers can use to find, buy, deploy, and manage third-party software, data, and services that customers need to build solutions and run their businesses. AWSMP includes thousands of software listings from popular categories such as security, networking, storage, machine learning, business intelligence, database, as well as related professional services to help you manage and support those solutions. Customers can quickly launch pre-configured software with just a few clicks and choose software solutions in Amazon Machine Images (AMIs), software as a service (SaaS), and other formats. You can use AWSMP as a buyer (subscriber), the seller (provider), or both. Anyone with an AWS account can use AWSMP as a buyer and can register to become a seller.We are looking for an experienced Software Development Manager to build and lead a new team that will build critical customer facing experiences that will enable AWS Marketplace to expand to new horizons.As a Software Development Manager (SDM) for AWS Marketplace, you will play a pivotal role in shaping the future of how businesses discover and use software in the cloud. You will lead a team of talented engineers in building and delivering innovative features that make the AWS Marketplace experience seamless and efficient for both buyers and sellers.Additionally, you will have significant influence on our overall AWS Marketplace strategy, drive system architecture, and spearhead best practices for your team.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Key job responsibilitiesAWS Marketplace is looking for software dev manager with a passion for solving challenging problems to join the team and help evolve the critical services. You will be a key contributor to the future direction and growth of the services owned. You will work closely with product, user experience designers, and back-end engineers to define, design, and implement our product and customer experienceLead and mentor a team of software engineers: Foster a collaborative and high-performing team environment, providing guidance and support to your engineers to help them achieve their full potential.Define the technical vision and roadmap: Work closely with product managers and stakeholders to define the technical roadmap for your area of responsibility, ensuring alignment with overall business goals.Own the software development lifecycle: Oversee the entire software development lifecycle, from requirement gathering and design to development, testing, and deployment.Champion best practices and innovation: Drive the adoption of best practices and emerging technologies within your team, promoting continuous improvement and innovation.Collaborate with cross-functional teams: Work effectively with product managers, designers, QA testers, and other stakeholders to ensure successful delivery of features.Communicate effectively: Clearly communicate technical decisions and progress to both technical and non-technical audiences.About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.ABOUT AWS:• Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. • Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.• Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. • Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.• Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 3+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operationsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/10/2024 10:07 PM
Software Development Engineer (Full Stack), Transporter Experience Under the Roof
Amazon, Toronto, Ontario, Canada
DESCRIPTIONAt Amazon, the Last Mile Technology group is tasked with envisioning and developing cutting edge initiatives in delivering packages to our customers as fast and as cost effectively as possible, at the quality that our customers expect. We own the software that enables global package delivery for parcels, same day Prime delivery, and Amazon Grocery and Whole Foods Market to name a few Amazon business powered by our technology and experiences. With Amazon Flex, we enable people to be their own boss and earn money while delivering packages for Amazon. In all cases, we are working on the core technology that ensures we are providing a great experience for package delivery to customers while innovating to make continually improve the delivery experience.Our mobile application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on-demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of active delivery partners and target faster deliveries to our customers.Being part of a customer obsessed company and working as part of this team, you'll be tasked with the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world. You will have an opportunity to conceptualize, design, build, test and own software systems. You will influence the technical direction of the team, work with many different technologies. If you are a software engineer with a creative flare, problem-solving skills, exposure to various back-end technologies and have the desire to help drive Amazon's next generation of delivery, we want to talk with you.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. RRSPIf you are not sure that every qualification on the list below describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in designing and building software for mobile (iOS/Android), front-end and back-end systems.PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Mobile application development (Android and iOS) experience and proficient in Java- Experience with integrating hardware solutions (i.e. electronic access controls) into software solutions.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 09:01 AM