Overview of salaries statistics of the profession "Bakery Manager in "

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!Specific Roles and Responsibilities That Create the Essential Toronto Experience:Act as a personal representative of Fairmont Royal YorkFull knowledge of the menu, beverage lists (alcoholic and non-alcoholic) and all other special promotions taking place in the venueUnderstand the concept, hours of operation of the restaurant/bar and all other hotel offerings.Prepare all beverages according to guest requests as well as all co-workers needs.Provide guests with the highest level of service by consistently offering personalized, friendly and efficient service while assisting them with their menu inquiries.Assist guests with selections and suggest wines that accompany meals.Ensure that all guests leave happy and satisfied with the service and overall dining experience.Take necessary steps when serving dissatisfied guests, ensuring the guest leaves happy.Continuously up-sellingFull understanding of all the equipment used in the outlet, including P.O.S. system. To be able to confidently use the Silverware system including closing, opening and modifying guest checks.Maintain teamwork and good work ethics with all guests (internal and external), by assisting co-workers with any duties, but without compromising the experience of any guests' dining experience.Record and fill all daily requisitions efficiently to maintain sufficient stock for each shift/day and to complete month end inventory.Balance all daily transactions and remitting according to the policies and procedures.Read and understood all hotel policies and procedures, rules and regulations as outlined in the employee handbook.Adhere to alcohol handling policy procedures.Understand the hotel's recycling program and procedures.Punctually report to duty in order to maintain the integrity of co-workers and guests.Attend pre-shift briefings, weekly and monthly meetings to ensure open lines of communication between all employees.Aware of safety and sanitation when handling beverages and the equipment used in preparation of the beverages.Immediately report any accident that happens to a guest, a co-worker or yourself to your managerExpress concerns, suggestions or comments on how to improve the guests experience or to improve the operation as a whole.Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shift.Frequent lifting and carrying up to 30 lbs.Constant kneeling, pushing, pulling, lifting.Frequent ascending or descending ladders, stairs and ramps.QualificationsPrevious work experience in a restaurant/food and beverage setting.Excellent interpersonal skills and a team player attitudeExcellent cocktail and mixology knowledge required.Intermediate bartending etiquette and technical skillsSmart Serve training program certification required.Must be age of majority to serve alcoholic beverages.Cash handling abilities.Previous bartending experience in a luxury hotel and/or bar.Bartending and/or Mixology certificate an asset.Additional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Salary: . Date posted: 04/17/2024 06:06 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York. Ensuring that all guests' expectations have been exceeded. Overall dining experience is essential, therefore, you, the server, must have a thorough understanding of the operation, the menus, including the wine menu, a la carte menus and all other promotional menus in order to suggestively up sell benefiting the hotel, it's shareholders and yourself.To report to duty punctually, in full uniform in full uniform according to appearance and grooming standardsTo consistently offer personal, friendly and efficient service, striving to exceed all guests expectationsTo clear all dishes, deliver meals and to present bills in a professional and discreet mannerTo have full knowledge of the menu, dietary restrictions and beverage lists in your outlet. Knowledge of all menu items, their garnishes, contents and preparation methods is required as be prepared to answer any guest questions in a direct and concise wayTo take corrective action when dealing with dissatisfied guests, as the main goal is to have the guest leave happyTo maintain teamwork and good work ethics with all guests (internal and external) by assisting co-workers with any duties, without compromising the guests' dining experienceTo understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backsTo have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbookTo understand the concept, hours of operation, procedures for order taking, writing reservations, table setting and guest service standards of the restaurantTo understand each work section and all side duties that are be assigned to youAttend pre-shift, weekly and monthly meetings to ensure open lines of communication between all employeesTo fully understand and follow the hotel's recycling program and proceduresImmediately report any accidents that happen (regarding a guest, a co-worker or yourself) to your managerTo express your concerns, suggestions or comments on how to improve the guests' experience or ways to improve the operation as a wholeTo understand all other outlets, services and offices in the hotel (location, hours of operation and offerings)Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being metAdhere to alcohol handling procedures and policiesAdhere to all LQA standards set for the department Any other tasks as assignedQualificationsPrevious work experience in a restaurant/food and beverage settingExcellent interpersonal skills and a team player attitudeSmart Serve training program certification requiredOTEC certificate an assetPrevious experience of working in an union environment preferredFlexibility with shifts dependent on business demands (must be available weekends)Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyDaily, complimentary on shift meal provided in our staff cafeteria Learning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold: to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the Library Bar team, working towards the common goal of exceeding the expectations of all that come to dine at the Library Bar.To report for duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with all Colleagues of the Library Bar and Royal York Hotel.To demonstrate a complete understanding of the Library Bar policies, procedures and set service standards as outlined in the Royal York Colleague Handbook.To demonstrate a complete knowledge and understanding of all steps of services and duties and perform them to the set standards as out lined in the Job Task Checklist.To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.To follow all of safety and sanitation policies when handling food and beverage.Attend pre-shift, weekly and monthly meetings to continually improve the guest's experience.To understand how to operate all the equipment used in the outlet.To fully understand and follow the hotel's recycling program and procedures.To actively participate in all health and safety procedures for the Library Bar and Hotel.To follow all of safety and sanitation policies when handling food and beverage.Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library BarPhysical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsQualificationsPrevious work experience in a restaurant/food and beverage setting.Excellent interpersonal skills and a team player attitude.Smart Serve certification.Must be age of majority to serve alcoholic beverages.OTEC certificate and asset.Flexibility with shifts dependent on business demands.Willingness to learn new concepts and ideas.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionUtilizing the existing database and free market information to pursue and cultivate prospective clients in the social-local catering market. Generate profitable and logistically sound bookings that create strong business relationships in the social market with the ability to generate repeat business.This position is responsible for exceeding their catering and room rental revenue goal and as outlined by the Director of Sales. Solicit social catering business (Weddings, Birthdays, Bar/Bat Mitzvah's, Holiday events) through execution of actions outlined in the Catering Sales Action Plan as well as established solicitation practices.Active participation in the inquiry schedule and support of the other "Inquiry Managers" in coverage during absences, vacations and other high demand periods.Solicit existing account base to generate additional bookings from the Account for the local-social catering market.Prompt response to all business leads in an effort to capture additional market share.Prepare accurate and creative event proposals and market-specific promotions.Solicit from and confirm with clients, all information pertaining to the event they are planning to organize information for an accurate file turnover once the event is turned definite.Negotiate prices, prepare accurate quotes and then confirm business via contracts.Conduct site inspections for business leads as required.Active participation in departmental meetings, team building efforts and other like activities.Upon turnover of a booking, coordinate and follow up with the assigned Event Sales & Services Manager and/or other hotel departments to ensure delivery of Hotel's promised services.Initiate billing procedures, ensuring client credibility and those deposits and/or credit applications are received with adequate information and within an acceptable time frame.Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems.Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations.Fully aware of any industry trends.Participate and conduct post-event follow up meetings to address strengths and weakness of an event while soliciting return business.Prepare weekly, monthly, quarterly and annual reports as required.Assist with the compilation of competitive intelligence information.Participate in trade shows, conventions and promotional events within the hotel and trade related organizations.Actively participate in appropriate Sales training.Maintain high quality of service standards required by the hotel and by the company.All other reasonable requests that are made by the leadership of the Department and HotelEnsure Health & Safety standards are complied with at all times.Adherence to Company Green Initiatives.Adherence to OPERA Standards at all timesPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAbility to focus attention on guest needs, remaining calm and courteous at all timesQualificationsPost-Secondary education, or graduate of recognized Hotel & Restaurant Management Program or equivalent and/or minimum one year as a Fairmont Hotels & Resorts Sales Representative and/or equivalent industry experience.Microsoft Office Software computer literacy required.High energy with exceptional organization and communication skills.Excellent interpersonal skills, booth written and verbal.Must be a creative and effective leader, possessing a high degree of professionalism.Knowledge of Kosher market and requirements a strong asset.Must be able to work independently and maintain a positive attitude within a very busy environment.Strong knowledge of food and beverage.Completion of Situational Selling courses a strong asset.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionReporting to the GM, Library Bar + Clockwork Champagne and Cocktails, your duties will include:To instill and drive a culture of service and hospitality and exceed customer satisfaction survey scores as set.Engaging the team to deliver the highest level of service possibleEnsure that regular effective training is taking place and that team members are being coached and held accountable for their duties.Drives revenue through maximizing seating's and meal periods, monitors seating times and booking trends.To put in place a relevant upselling program ensuring average checks are monitored and opportunities to increase these are capitalized on.Responsible for the day-to-day operations of the venues and ensures a high level of guest satisfaction.To actively participate in deciding on menu items and pricing, ensuring accurate data and feedback is taken into consideration when making decisions. Overall financial responsibility for the restaurant including scheduling, inventory control and effective use of the POS and all available tools.Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered and acknowledged, and that the restaurant is active and represented within the food and restaurant community of the city and province..Participate in long term strategic planning to ensure success of both venuesOS&E inventory control, effectively using the stewarding resources to make sure the restaurant is always fully stocked with all necessary items for service.Responsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations.Ensure that teams are set up for success and that both venues are well recognized thought out the country and within north America .Keep up with and implement food and beverage trend within the venues.Work with other food & beverage leaders within the hotel to ensure the whole division is successful.Physical Aspects of Position (included but not limited to):Constant standing and walking throughout shift.Frequent lifting and carrying up to 50 lbs.Constant kneeling, pushing, pulling, lifting.Frequent ascending or descending ladders, stairs and ramps.QualificationsService focused personality is essential and previous leadership experience required.Proven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skills.Ability to lead by example, believe in a strong team culture and set the scene for high performance.Prior Restaurant General Manager experience essential.Must be passionate about customer service and food and beverage with a focus on Cocktail culture.Be able to show a proven track record of successful management roles.Be aware of and up to date with Food & Beverage trends.Actively participate within the food scene in Toronto and have the hospitality gene.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionWe are seeking a Sous Chef with several years of strong Culinary and fast paced restaurant experience. The ideal candidate will demonstrate proficiency in overseeing a diverse range of culinary operations, including a la carte dining, banquet services, and production kitchens. Creativity and a keen awareness of contemporary culinary trends are essential, alongside robust technical and organizational capabilities. The successful candidate will exhibit exceptional leadership skills, adept at motivating and guiding large culinary teams. A goal-oriented mindset, coupled with the ability to develop and execute comprehensive strategies in demanding, competitive atmospheres, is crucial for success in this role.Review the daily requirements, prepares and delegates duties and ensures the production of the food items in accordance with standards in a timely and efficient fashion to ensure that there is no interruption to guest service.Liaises with Banquet Managers, Conference Service Managers and Restaurant Managers using a team approach to meet the goals of the business.Actively participates in training of culinary skills to chef de parties, junior staff and apprentices.Keeps overproduction and food waste to a minimum, ensures proper rotation, labeling, and storing of food in order to reduce food cost expense.Ensures that all food products are handled, stored, prepared and served safely in accordance with hotel and government Food Safety guidelines.Responsible for the day-to-day operations of the kitchens and ensures a high level of guest satisfaction.Ensuring that the kitchen work area is clean, organized and that the equipment is functional.Departmental payroll and administration are done including scheduling.Daily ordering of all food requirements for the departmentPromoting teamwork between the kitchen and all other departments, especially food and beverage service employeesResponsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations..Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, lifting.Frequent ascending or descending ladders, stairs and rampsQualificationsMinimum 5 years cooking experience including experience in a fine dining restaurant Experience in a luxury hotel with comparable service and standardsRed Seal Certificate (Journeyman's papers) or Recognized International EquivalentValid City of Toronto Food Handler Certificate requiredPrevious supervisory experienceExcellent interpersonal and communication skillsAspires to become an Executive Chef with Fairmont Hotels and ResortsMust be an effective supervisor, trainer, administrator and team player with strong communication and organizational skillsMust be innovative, detail oriented and quality consciousAdditional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.Have complete knowledge of the hotel's events, services and facilities..Ensure prompt and courteous service is extended both internal and external customers..Maintain an orderly working environment, inform manager of any deficiencies.To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.To refresh rooms as assigned by your manager or supervisor.To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.To ensure guest service excels at all times.To ensure guests needs and requirements are carried out with a helpful, and timely manner.To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.To transport all equipment and store in the appropriate storage rooms, in a safe manner.Understand and carry out duties according to all banquet event orders and the instructions for each event..Understand all hotel and guests functions to be able to answer any questions made by any guests..To clean banquet rooms, vacuum, mop and dust as instructed.Ensure fire exits are clean and free of obstructions.Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 50 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsQualificationsTeamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasks Fluency in English (written and verbal) a mustPrevious experience in banquets in a hotel is preferredMust be able to lift and transport heavy equipmentMust be able to follow instructions and understand set up diagramsExcellent problem solving skills requiredMust provide a positive and professional demeanorAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionAs the utility person, your primary responsibility is to provide linen and terry to all departments and to carry out the below duties:Feed the ironer and receive the linen from Sheet folder, sort and pack them on the rack.Check all the linen and sort the stain and ripped linen and place them in separate bins. Move the packed linen racks to appropriate area.Fold terry and pack them in the rack.Report equipment malfunctions to the laundry manager or supervisor immediately.Cleaning and sorting soiled linen from the chute.Sorting Table linen.Cleaning the chute.Pushing and pulling linen carts weighting over 300 pounds.Load the terry into the dryer and start the dryersUnload the dryers when the drying cycle is completed.Clean the surrounding area.Perform other duties assigned by the Laundry manager or supervisor.Complies with Hotel policy and procedures. Operate washing machine, ensuring proper quality of laundry is available for each day's requirements.Ensure all washing equipment is operating properly and safely. Any malfunctions or problems inArea should be reported to the laundry manager or the supervisor.Load the washer; ensure proper poundage for each washer. Select the formula and start the cycle.Unload the washer when the cycle is completed.Clean the washer and the surrounding area.Check for sufficient supply of chemicals. Load and unload chemicals.Perform other duties assigned by the manager and the supervisor.QualificationsQualifications:Fluency in English (written and verbal) a mustTeamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasks Previous experience in laundry is preferredAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionAs the utility person, your primary responsibility is to provide linen and terry to all departments and to carry out the below duties:Feed the ironer and receive the linen from Sheet folder, sort and pack them on the rack.Check all the linen and sort the stain and ripped linen and place them in separate bins. Move the packed linen racks to appropriate area.Fold terry and pack them in the rack.Report equipment malfunctions to the laundry manager or supervisor immediately.Cleaning and sorting soiled linen from the chute.Sorting Table linen.Cleaning the chute.Pushing and pulling linen carts weighting over 300 pounds.Load the terry into the dryer and start the dryersUnload the dryers when the drying cycle is completed.Clean the surrounding area.Perform other duties assigned by the Laundry manager or supervisor.Complies with Hotel policy and procedures. Operate washing machine, ensuring proper quality of laundry is available for each day's requirements.Ensure all washing equipment is operating properly and safely. Any malfunctions or problems inArea should be reported to the laundry manager or the supervisor.Load the washer; ensure proper poundage for each washer. Select the formula and start the cycle.Unload the washer when the cycle is completed.Clean the washer and the surrounding area.Check for sufficient supply of chemicals. Load and unload chemicals.Perform other duties assigned by the manager and the supervisor.QualificationsQualifications:Fluency in English (written and verbal) a mustTeamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasks Previous experience in laundry is preferredAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionResponsible for planning and servicing of events varying in size and scope, for both corporate and social markets.As the Client liaison, you will facilitate various program logistics including: event setups, food and beverage, audio-visual, telecommunications, exhibits, and third party relationships, to ensure optimal use of our event spaces while managing and controlling labour and food costsDisseminate information in a professional and timely manner to all departments through various communication channelsInitiate and finalize billing process, to ensure client credit is established and deposits/payments are received within an acceptable timelineManage contracted guestroom blocks; to yield guestroom and event space daily to ensure optimum potential through the use of OperaConduct and/or attend daily meetings to review event logistics to ensure last minute revisions are communicated with accuracy to banquets, culinary, stewarding and on-site audio-visual providerKnowledgeable on current industry trends and competitive offeringsEstablish good business and social relationships with industry clients and partners by participating in activities to further increase sales and events opportunities for the HotelQualificationsUniversity Degree or equivalent an assetMinimum of 3 - 5 years' experience in sales, event planning and/or luxury hotel operationsKnowledgeable on food and beverage trends and luxury hotel experiencesPossess excellent customer service and interpersonal skills, results-oriented and highly motivated individualProven ability to plan and execute events effectively with a strong attention to detailWorking knowledge of Opera, Microsoft Office applications and Social TablesStrong written and verbal communication skillsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold; to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the team.To promote and maintain a positive working relationship at all times with all the ColleaguesTo report for duty punctually, in full uniform according to appearance and grooming standardsTo have a full understanding of the food offering in the outlet and be proficient in explaining each dish to the guest.To demonstrate a complete understanding of policies, procedures and set service standards as outlined in the Royal York Colleague Handbook and Resource GuideTo demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task ChecklistTo assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful mannerTo follow all of safety and sanitation policies when handling food and beverageAttend pre-shift, weekly and monthly meetings to continually improve the Guests experienceTo understand how to operate all the equipment used in the outletTo fully understand and follow the hotel's recycling program and proceduresTo follow all of safety and sanitation policies when handling food and beverageCarrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to quality service delivered in the restaurant.QualificationsPrevious work experience in a restaurant/food and beverage settingExcellent interpersonal skills and a team player attitudeSmart Serve training program certification an assetMust be age of majority to serve alcoholic beveragesOTEC certificate an assetFlexibility with shifts of the Restaurant and Lounge dependant on business demandsWillingness to learn new concepts and ideasSmart Serve Training CertificationExperience working in Union EnvironmentMust be willing to work varying shiftsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York. Ensuring that all guests' expectations have been at least met, if not exceeded. Overall dining experience is essential, therefore, you, the server, must have a thorough understanding of the operation, the menus, including the wine menu, a la carte menus and all other promotional menus in order to suggestively upsell benefiting the hotel, it's shareholders and yourself.To report to duty punctually, in order to maintain the integrity of co-workers and guestsTo consistently offer personal, friendly and efficient serviceTo clear all dishes, to deliver meals and to present cheques in a professional and discreet mannerTo have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotelTo take corrective action when dealing with dissatisfied guests, as the main goal is to have the guest leave happyTo be knowledgeable of all menu items, their garnishes, contents and preparation methods. To be prepared to answer any guest questions about menu items in a direct and concise wayTo maintain teamwork and good work ethics with all guests (internal and external) by assisting co-workers with any duties, without compromising the guests' dining experienceTo understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backsTo have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbookTo understand the concept, hours of operation, procedures for order taking, writing reservations, table setting and guest service standards of the restaurantTo be aware of safety and sanitation when handling food and beverageTo understand each work section and all side duties that may be assigned to youAttend pre-shift, weekly and monthly meetings to ensure open lines of communication between all employeesTo fully understand and follow the hotel's recycling program and proceduresImmediately report any accidents that happen (regarding a guest, a co-worker or yourself) to your managerTo express your concerns, suggestions or comments on how to improve the guests' experience or ways to improve the operation as a wholeTo understand how to operate all the equipment used in the outletTo understand all other outlets, services and offices in the hotel (location, hours of operation and offerings)QualificationsPrevious work experience in a restaurant/food and beverage settingExcellent interpersonal skills and a team player attitudeSmart Serve training program certificationMust be age of majority to serve alcoholic beveragesOTEC certificate an assetAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.Have complete knowledge of the hotel's events, services and facilitiesEnsure prompt and courteous service is extended both internal and external customersMaintain an orderly working environment, inform manager of any deficienciesTo carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet departmentTo refresh rooms as assigned by your manager or supervisorTo set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your managerTo ensure guest service excels at all timesTo ensure guests needs and requirements are carried out with a helpful, and timely mannerTo complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the departmentTo transport all equipment and store in the appropriate storage rooms, in a safe mannerUnderstand and carry out duties according to all banquet event orders and the instructions for each eventUnderstand all hotel and guests functions to be able to answer any questions made by any guestsTo clean banquet rooms, vacuum, mop and dust as instructedEnsure fire exits are clean and free of obstructionsQualificationsTeamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasks Fluency in English (written and verbal) a mustPrevious experience in banquets in a hotel is preferredMust be able to lift and transport heavy equipmentMust be able to follow instructions and understand set up diagramsExcellent problem solving skills requiredMust provide a positive and professional demeanorAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Valet Parking Cashier is responsible for the day to day operation of the Valet Parking Office. This includes ensuring we are providing the highest level of service to hotel guests and ensuring the overall operation of the Valet Office runs smoothly and the cash is managed and maintained at all times.Greet all guests and co-workers with a smile and an appropriate hospitality greetingEnsure our guests experience an outstanding sense of arrival/departureMaintain balanced cash at all times and accept responsibility for any cash/credit card shortages or discrepancies.Complete balanced audits at the end of each shift with proper back up and submit to accounting.Handles Guest Complaints to ensure overall Guest Satisfaction.Ensures all vehicle keys are clearly identified and stored in a locked locationProvide the guest with detailed parking charges, and provide guest with payment receipt.Ensures all entrance areas are free and clear from congestion for arrivals and departures of vehicles in an expedient manner.When requested or anticipated will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, local visitor and tourist attractions. If unable to provide the required assistance, seek out and refer to another resource for successful completion.Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty, and informing security.In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness.Report for duty with a professional appearance and dress to standards. Answer telephone callsAwareness and acknowledgement of our Fairmont Presidents Club membersInventory of keys and tickets on a shift to shift basis.Assist guests to settle any dispute that may ariseIntervene on behalf of guest any reports of complaints per Impark Systems.Keeps an accurate record of daily P6 volume and all Gala Function vehicles.QualificationsStrong Guest Service orientationAbility to work in fast paced environmentExtremely detail orientedAbility to prioritize, while multi-taskingExcellent interpersonal skillsTeam orientedGood command of English LanguageValid Driver's LicenseWorking knowledge of Property Manager and Microsoft OfficePrevious cash handling experienceAbility to drive manual and automatic vehiclesAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM