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Assistant Director of Housekeeping
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.About the role:We are searching for a passionate Assistant Director of Housekeeping with a strong leadership presence, an engaging style and impeccable organisational skills that will be put to good use within a high volume and high quality operation.Reporting to the Director of Housekeeping, this role assists in overseeing a substantial internal and outsourced team. We are looking for a highly motivated professional who is able to successfully communicate to a wide audience and who can work cohesively with Hotel Departments to ensure a smooth operation and outstanding Guest Experience.What you will do:Demonstrate a strong leadership presence for our guests, employees and suppliersEnsure the smooth daily operation of the Housekeeping and Valet departmentsClosely manage labour and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory controlMaintain a strong working relationship with our outsourced companies who are responsible for cleaning all guest rooms and public areasAchieve high standards of cleanliness, by working closely with outsourced teams and our internal supervisorsLiaise with engineering, our off site laundry and front office departments to deliver optimum performance and collaborationBe actively involved in sourcing new products, suppliers and keeping up to date with trendsWhat you will bring:Proven experience as a Housekeeping leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels, across all areas, including outsourced contractors, suppliers, guests and of course our employeesA passion for providing a great guest experienceSolid verbal and written communication skills and strong interpersonal skillsAbility to work with complex software systems in order to manage the departmentHighly developed people and business management skills, including payroll, rostering, cost control and expensesThe ability to work a rotating 7 day rosterWhat we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 03/26/2024 09:41 AM
Assistant Server, Library Bar (PT)
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold: to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the Library Bar team, working towards the common goal of exceeding the expectations of all that come to dine at the Library Bar.To report for duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with all Colleagues of the Library Bar and Royal York Hotel.To demonstrate a complete understanding of the Library Bar policies, procedures and set service standards as outlined in the Royal York Colleague Handbook.To demonstrate a complete knowledge and understanding of all steps of services and duties and perform them to the set standards as out lined in the Job Task Checklist.To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.To follow all of safety and sanitation policies when handling food and beverage.Attend pre-shift, weekly and monthly meetings to continually improve the guest's experience.To understand how to operate all the equipment used in the outlet.To fully understand and follow the hotel's recycling program and procedures.To actively participate in all health and safety procedures for the Library Bar and Hotel.To follow all of safety and sanitation policies when handling food and beverage.Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library BarPhysical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsQualificationsPrevious work experience in a restaurant/food and beverage setting.Excellent interpersonal skills and a team player attitude.Smart Serve certification.Must be age of majority to serve alcoholic beverages.OTEC certificate and asset.Flexibility with shifts dependent on business demands.Willingness to learn new concepts and ideas.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM
Front Office Manager
Hyatt Hotels and Resorts, Toronto, Ontario, Canada
FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM
Front Desk Duty Manager
Marriott International, Toronto, Any, Canada
Additional Information Manager, Front Desk On DutyJob Number 24053662Job Category Rooms & Guest Services OperationsLocation Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.The salary range for this position is $67,000 to $87,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:14 AM
Senior Corporate Counsel
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Law degree and admitted to practice in Australia, or another common law jurisdiction: candidates admitted in other jurisdictions with sound knowledge of relevant Australian laws may be considered.- 10+ years of post-admission legal experience, with at least 3 years gained in a leading law firm.- Solid drafting and negotiation experience.- Experience in technology and commercial transactions or businesses.- Solid understanding of Competition and Consumer Law.DESCRIPTIONAre you looking for a new challenge in a fast-paced, innovative company? Come make history with Amazon's legal department.We are looking for a talented attorney to join our legal team based in Sydney, Australia to support our rapidly growing and evolving business.Key job responsibilitiesResponsibilities will include supporting strategic projects and agreements, as well as new and mature technology-driven offerings, counseling business and product development teams on a wide range of matters, and working with other members of the legal department locally and international to ensure that relevant legal and regulatory requirements and risks are understood and managed. You will also provide day-to-day advice to business teams, analyze and resolve issues that arise and handle pre-litigation legal disputes and inquiries.Principal duties include providing ongoing legal advice on a wide range of legal areas, including in relation to competition & consumer law and other regulatory requirements.A day in the lifeYou must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. The ability to effectively communicate, both verbally and in writing, is also essential.You will be expected to work independently while also contributing successfully to cross-functional teams. You will work in a fast-paced environment that is constantly changing, and will need great judgment in ambiguous situations, a sense of humor and a desire to learn and be curious.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Understanding of legal issues relevant to technology businesses such as intellectual property and privacy.- Experience advising on regulations, and working with regulators, preferably in Australia.- Experience working in-house, preferably at a multi-national or in a retail or technology business.- Strong organizational skills including the ability to manage multiple projects and stakeholders at once, and follow through and meet deadlines.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:11 PM
Assistant Restaurant Manager (Sydney Common)
Marriott International, Sydney, New South Wales
Job Number 24060278Job Category Food and Beverage & CulinaryLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:40 PM
Assistant Food and Beverage Manager
Marriott International, Toronto, Any, Canada
Job Number 24058398Job Category Food and Beverage & CulinaryLocation Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Food and Beverage Operations • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Uses coaching skills throughout the property. • Demonstrates self confidence, energy and enthusiasm. • Motivates and encourages staff to solve guest and employee related concerns.Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Follows up to ensure complaints have been addressed to the guest's satisfaction. • Develops a relationship with all guests to build repeated clientele internally and externally.Additional Responsibilities as Assigned • Complies with all corporate accounting procedures. • Assists GM as needed with annual Quality audit.The salary range for this position is $ 57,000.00 to $ 75,000.00 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 02:58 PM
Jr. Operations Accountant
Live Nation, Toronto, Any, Canada
Job Summary: Who are we? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities ! The Role The Junior Operations Accountant is a core member of the accounting team and will work with the events and venue teams, to review revenues and expenses, ensuring accurate and timely show settlements. This includes review and approval of transactions, preparation of accounting entries, and reconciliation of payables and receivables.This position is responsible for all accounting functions related to show and venue operations including but not limited to: Finalizing profit and loss statements for assigned showsEntering show settlements into accounting systems and distributing reportsLiaising with talent department, artist representatives and production staff for assigned showsReconciling cash floatsReview and reconciliation of venue food and beverage inventoryCoding and distribute show invoices and cheques for Accounts Payable inputPreparing and coding artist final settlement wires based on contract; remit payment to artist ensuring appropriate withholding taxes are recognizedSettling venue revenues and expenses and preparing accruals as requiredPreparing and uploading show journal entriesReconciliation of accounts receivable and timely collectionCompletion of month end close and reporting requirementsAd hoc projects as assigned by management Requirements: Degree in Accounting or equivalent accounting training1-3 years of technical Accounting experience, with strengths in reconciliationExperience and knowledge with Oracle and/or Salesforce are an assetStrong organizational and time management abilities that allow projects and goals to be completed on schedulePossess strong written and verbal communication skillsExcellent interpersonal skills to communicate effectively across the organization and with partnersHighly detail oriented with a strong ability to multi-taskProficient PC skills, especially in Microsoft Excel Benefits and Perks - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH : Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych YOURSELF : Paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets WEALTH : RRSP program with company match, Stock Program Reimbursement FAMILY : New parent programs & support including caregiver leave and baby bonus, and infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network, gender reassignment supportWe thank all applicants for their interest, however, only those chosen for an interview will be contacted. Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa. Physical Requirements/Work Environment Stationary position for extended periods of time at a computer station or work desk; movement throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; ability to operate computers and office equipment for up to 8 hours each day; move up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Employment Equity Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.Salary: . Date posted: 04/09/2024 09:23 AM
Account Manager Fintech
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 8+ years of business development, partner development, sales or alliances management experience- Experience identifying, developing, negotiating, and closing large-scale technology deals- Experience communicating results to senior leadership- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Enterprise Account Manger works with FSI companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes. The blend of sales and technical skills you bring to this role will enable engagement at the C-Suite level, as well as with finance and technical teams. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to your work in supporting our customers build on AWS in new ways, and help them deliver those products to the market.Key job responsibilitiesYour core responsibilities will include:- Develop and execute against a strategic plan that leads to the creation and maintenance of a robust pipeline of value-based opportunities.- Analyse metrics and data from your accounts to help evolve your strategy.- Accelerate customer adoption through education and engagement.- Work with partners to manage joint engagement opportunities.- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience developing detailed go to market plans- Proven track record of consistent territory growth and quota obtainmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM
Delivery Station Manager, AMZL
Amazon, Cavan, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 2+ years of employee and performance management experience- 2+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. For our busy Delivery Stations, we're seeking for an organized Delivery Station Manager to come and make their mark. These fast-moving facilities sit at the heart of Amazon's rapidly growing Operations network, and are where we manage our fast-moving last mile operation. In each delivery, our teams receive, sort, stow, and ship orders to the customer.In the Delivery Station that you join, you will coordinate and oversee a hugely important environment within our business. Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone's expectations whenever we can.With this in mind, you'll strategically lead a team, comprising of Shift Managers and Shift Assistants. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.In this role, you'll work with key business partners, such as Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you'll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team.Main activities are: - Review the operational forecast and determine productivity requirements the deliver station.- Manage a team group to meet all building's goals. - Support all safety programs to ensure a safe work environment for all associates and Delivery service providers. - Proactively identify and lead process improvement initiatives and Lean tools. SUPERVISORY RESPONSIBILITIES: - You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. - Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with FLEX drivers. - You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at speed, innovation has made us the global company that we are today. Help in daily operations: Receive, scan, lift and move shipments up to 25 kg each.Route shipments within the AMZL coverage area. Support and assign job duties to process assistants. Due to the nature of Amazon's business, being able to adapt to sudden changes and growth according to operational necessities. Track & monitor sorting operation and dispatch. Continual standing and/or walking an average of 5 miles daily. We are open to hiring candidates to work out of one of the following locations:Cavan, SA, AUSPREFERRED QUALIFICATIONS- 3+ years of employee and performance management experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:20 AM
Payroll Assistant
Lucasfilm Ltd, Sydney, Any
Job Summary:As we continue to grow ILM Sydney, we are seeking a Payroll Assistant to join our Finance team. The Payroll Assistant will be responsible for providing support to the Sydney Finance and HR teams, playing a key role in ensuring company wide payroll and time tracking are processed accurately and on time. What will you be doing? Assisting with processing monthly Payroll for ~ 600 employees via a hybrid in-house/outsourced managed service arrangement, ensuring all employees are paid accurately and in a timely manner Gather monthly documentation to support payroll including updated contracts, termination documentation, changes to employee details, employee tax documentation. Support and train employees in Australian payroll processing procedures. Assisting with weekly Time cards close management in H2G, reviewing time cards for completion, maintaining weekly head counts, updating outstanding timecards, completing weekly upload process of timecard data into Oracle. Expense claims - auditing and processing expense claims, providing training and assistance to all staff. Reconcile all leave taken in timesheet system to OUTS and payroll reporting Prepare monthly leave balance reports Assist with headcount reporting and reconciliations Assistance with gathering payroll-based audit documentation Assisting in processing and reconciling monthly payroll tax submissions Other adhoc tasks To be a contributing member of this team, you will have a mix of these skills: HSC/VCE Equivalent is required. Completion of payroll related qualification or courses is an advantage At least 2 years of experience in a similar role Previous working experience in entertainment/media industry is a plus Oracle and TM1 experience an advantage Ability to work collaboratively with employees across the organization and at all levels. High attention to detail and accuracy Strong understanding of payroll system configurations and behaviours Utmost reliability, professionalism, confidentiality and discretion in handling sensitive payroll information Organised and systematic; plans well and manages priorities Good written and verbal communication skills Proficient in Microsoft Office, Google Suite and Adobe Acrobat JoinILMAt Lucasfilm/ILM we believe that diversity, inclusion and belonging are integral to our company. We are at our best when our people at all levels reflect the vast life experiences of our audiences, and we thrive when ideas and decisions from all are valued and represented. If you are passionate about the role, but don't fit every criteria of the posting, we encourage you to still apply. We want to hear your story.About Industrial Light & Magic: Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with ILM (Australia) Pty. Ltd. , which is part of a business we call Industrial Light & Magic .Salary: . Date posted: 04/09/2024 07:05 PM
Guest Service Agent - Full Time
Marriott International, Sydney, New South Wales
Job Number 24063960Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Service Agent in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travelers.Position Summary: Assist travelers arriving and departing the hotel through the check in and departure process Handle general enquiries, and provide a friendly, genuine service with each traveler experience Build and strengthen relationships with existing and new travelers to enable future bookings Support your front office team in general operational tasks Take guest reservations and perform cash handling & credit card responsibilities Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations About You: Experience with OPERA property management system or similar Relevant Industry experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90 years. Apply now!Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:51 AM
Assistant Store Manager, Liverpool Factory Outlet
Adidas, Sydney, Any
Assistant Store Manager, adidas Liverpool Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Liverpool Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM
Assistant Store Manager, Birkenhead Point Factory Outlet
Adidas, Sydney, Any
Assistant Store Manager, adidas Birkenhead Point Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Birkenhead Point Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM
Commercial Project Manager
Siemens, Oakville, Ontario, Canada
Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events, and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2022, and Greater Toronto's Top Employers 2022.The OpportunitySiemens Mobility is currently recruiting a Commercial Project Manager/Project Controller for their Customer Service business unit. The position aims to provide support for an exciting new project. As the successful candidate, you will have complete responsibility for the project's commercial and financial management. The ability to handle multiple tasks and meet challenging deadlines will be crucial for this role. The position will be based in Oakville, ON and will offer a hybrid work schedule.What will you do?The commercial project manager is accountable for ensuring the timely and successful completion of all financial and commercial tasks in projects, while meeting the requirements for deadlines, costs, and quality.Manage and report project financial results.Manage Risks & Opportunities of the project.Manage Contract & Claim Management, and develop Change Orders with the customer.Support the Project Manager in all commercial and legal issues Compliance with fiscal, commercial-law and in-house commercial regulations.Perform financial planning, forecasting, controlling, and reconciliation of project cash flow and standard deviation analysis using SAP.What will you need to succeed? Bachelor's degree required, with a major in Finance, Economics, Business, or Accounting preferred. 5+ years of validated experience with financial and project controlling with long term projects. Advanced analytical abilities, strong Microsoft Excel, SAP Knowledge, and strong business modeling skills Excellently demonstrated verbal and written communication skills while interacting at all levels of the organization Siemens CPM Certification is a plus. About us.We share our ideas and champion the people behind them.Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal's exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada's sustainability goals.To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility CanadaImplement and drive measures to improve project performance.Assure compliance with Siemens FRG and local GAAP requirements.Work with multi-functional teams (Project Manager, Legal, Operations, Procurement, HR, etc.) to help them reach their financial goals and drive better efficiency and productivity.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/10/2024 02:20 PM
Assistant Barista Manager
Compass Group Canada, Toronto, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryNow, if you were to come on board as one of our Assistant Barista Managers, we'd ask you to do the following for us:• Welcome customers by determining their coffee interests and needs• Educate customers by presenting and explaining the coffee drink menu, answering questions• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs• Maintain a safe and healthy work environment by following organization standards and sanitation regulations• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar• Recruit, hire, schedule and perform general administrative duties.• Ensure excellent client relationships and client satisfaction with the service and menu options.• Achieve compliance with Compass' Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.• Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.Think you have what it takes to be our Assistant Barista Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.• At least two years of related cafe/barista management experience• The ability to control food and labour costs.• A strong motivator, mentor and leader with management skills.• A detail-oriented individual and a strong team player.• Outstanding client relationship skills.• Excellent communication skills (written and verbal).• Proven Microsoft Office skills (Word, Excel, Outlook).• Excellent customer service skills• Previous work experience as a Barista is an asset• Ability to understand and carry out oral and written instructions and request clarification when needed• Strong interpersonal skills and ability to work as part of a team• Physical ability to carry out the duties of the positionCompass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/01/2024 04:11 PM
Assistant Chef Concierge
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.What you will do:Together with the Chef Concierge, ensure the smooth daily operation of the Concierge departmentDemonstrate a strong leadership presence for our guests and employeesResolve guest concerns and complaints promptly and effectively, demonstrating empathy and problem-solving skillsFoster positive relationships with guests, anticipating their needs, and providing a level of service that reflects our commitment to luxury hospitalityLead, inspire and develop your dedicated concierge teamArrange reservations for dining, entertainment, transportation, and other services, demonstrating exceptional organisational skillsServe as a knowledgeable resource on local attractions, events, and points of interestMaintain accurate records, logs, and reports, ensuring that all information is documented meticulouslyAssist in creating rosters, managing labour costs and expensesStay updated on industry trends, local events, and new attractions to enhance guest experiencesWhat you will bring:Proven experience as a Concierge leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels and across all areas of the Hotel, including with external vendorsA passion for providing a memorable guest experienceExcellent communication and interpersonal skills, with a warm and friendly demeanorStrong organisational skills, attention to detail, and the ability to multitask effectivelyKnowledge of local attractions, restaurants, and entertainment optionsProficiency in using property management systems and other relevant softwareDemonstrated problem-solving skills and the ability to handle guest concerns with professionalism and graceHighly developed people and business management skills, including payroll, rostering, cost control and expensesFlexibility to work varying shifts, including weekends and holidays.What we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 04/12/2024 09:47 AM
ADMINISTRATIVE ASSISTANT
Compass Group Canada, Toronto, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Administrative Assistant, Snapchat, Toronto,ONEmployment Status: Full-TimeStarting Hourly Rate: $22.00/hourAddress: 205 Spadina Ave, Toronto, ON, M5T2CTNew Hire Schedule: 08:00 am to 4:00 pm, TBCYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryHow you will make an impact:You will be responsible for providing clerical and administrative support to ensure the efficient operation of the site.As an Administrative Assistant, you will: Oversee general operation of the unit office to include upkeep of operating cost records, associate files, compliance, record retention in addition to organization and filing of records and other operational supporting documentation that may be required Answer telephones and direct inquires in a professional manner Maintain confidential personnel files Assist management staff in preparing confidential employment documents, including but not limited to proposed disciplinary notices Open and route incoming mail, answers correspondence and prepares outgoing mail Assist with staffing, including finding staff when employees call out on short notice Process vendor invoices for payment - making sure there is no discrepancy in pricing Perform monthly vendor statement reconciliations Assist in preparation of end of month financial reports Attend in-service and/or safety meetings as required About you: Post-secondary education in Office Administration, and/or one to two years of office administration experience Strong verbal and written skills, with an ability to maintain good relationships with suppliers, staff, clients Strong computer skills and ability to learn various software programs quickly Ability to adapt to a changing and fast-paced environment Excellent interpersonal skills Ability to meet strict deadlines and take direction/feedback Microsoft Office proficiency Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/11/2024 04:11 PM
Indirect Category Manager
Michael Page, Sydney
The successful candidate will be responsible for:Managing stakeholder relations with hotels and suppliers across Asia-Pacific. Building a holistic procurement strategy in line with the procurement transformation.Having an overarching influence on both indirect categories and direct procurement. Be curious in seeking and maintaining knowledge of relevant supply markets and commodity pricing movements.Introducing and monitoring suppliers' KPIs for key service categories, ensuring that all suppliers are meeting key sustainability and risk requirements.Manage the tender process in Scanmarket to ensure sure it aligns with the procurement strategyThe successful candidate will possess:4+ years of relevant experience in the procurement/supply chain industry, preferably within indirect categories.Excellent communication at multiple stakeholder levels with the ability to leverage relationships to deliver commercial outcomes.Tertiary education in Business, Procurement, Engineering, or project management.Advanced knowledge of MS Excel and ERP system experience (Ariba, SAP, Oracle Proc Cloud, Purchase Plus, etc.)
Micro-Market & Barista Bar Manager
Compass Group Canada, Toronto, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryThe Micro-Market & Barista Bar Manager is responsible to manage day-to-day operations for a single unit, including ensuring that work is completed, scheduling staff, controlling costs, resolving issues or complaints, and managing people.Now, if you were to come on board as a Micro-Market & Barista Bar Manager, we'd ask you to do the following for us: Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations Manage costs to stay within unit budget Resolve requests, complaints, and concerns Monitor unit's compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required Manage, coach, and develop unit staff to achieve unit and team goals Establish a marketing initiative process to increase business volumes. Think you have what it takes to be our Micro-Market & Barista Bar Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. College diploma in hospitality or food service or equivalent experience 3 years' relevant experience within food service or hospitality industry Past experience with managing, supervising, coaching and developing others Strong customer service and interpersonal skills Basic financial and budgeting skills Solid written and verbal communication skills Proven organizational, time management and leadership skills Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/12/2024 04:12 PM