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BASIC QUALIFICATIONS- 5+ years of experience in Support Engineering, Customer Escalations, Technical Communications, or similar IT role- 5+ years of experience in technical operations or support focused on cloud infrastructure- Tertiary qualification/Bachelor's Degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field (or 6+ years of relevant work experience)DESCRIPTIONWould you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on...ABOUT USThe Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.ABOUT YOUE2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view. You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.ABOUT THE ROLEAs part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.Every day will bring new and exciting opportunities that include:- Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams - Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders - Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types - Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence - Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective - Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues - Build a broad understanding of AWS architecture and service inter-dependencies - Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention**Please note, the core hours of our 'follow the sun' coverage model are from 9:00am-3:00pm AEST (10:00am-4:00pm AEDT Daylight Savings Time). You can be located in any time zone within Australia but please only apply to this position if you are able to accommodate these core hours.** We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Candidates that have been most successful after joining our team have demonstrated capabilities in one or more of the following areas:- Excellent written and oral English communication skills- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies- Experience creating or designing cloud application architectures with a focus on high availability- Industry specific certification(s) such as the AWS SysOps Administrator certification- Experience with the creation and usage of JavaScript, Powershell, and/or BASH scripting- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision makingAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 09:13 AM

Securities Financing is an investment overlay strategy that enhances the intrinsic value of a portfolio of securities by generating alpha or income which can be used to increase a portfolio's return.As an Agency Securities Finance Trader in the Agency Securities Finance team, you will be responsible for the discretionary lending trading activities across fixed income and equities assets which are held within the J.P. Morgan Agency Securities Lending program. You will work closely with Operations, Technology, Sales, Relationship Management, Legal, Compliance and other key internal business partners. Job Responsibilities Manage the Australia & New Zealand markets trading book appropriately, identifying & maximizing opportunities across client portfolios with a cross market/sector focus. Act as a subject matter expert for APAC Equities markets and global Fixed Income trading, working closely with senior Trading and Portfolio Managers. Maintain an acute awareness of the market environment and provide relevant, thoughtful, and timely commentary to stakeholders to ensure transparency and optimal communication flows. Establish and maintain relationships with new and existing trading counterparts as well as internal business partners. Understand the importance of effective risk management noting the high-risk nature of APAC lending and cash reinvestment markets. Work closely with Operations stakeholders to ensure seamless trading efficiencies. Leverage technology and analytics to optimize trading and portfolio management opportunities.Required Qualifications, Skills and Capabilities Minimum of 3 years relevant experience - Equities and/or Fixed Income and Funding/Cash re-investment. Knowledge of Agency Securities Financing. Ability to communicate concepts and ideas, protect their validity and tailor messages towards different audiences. Advanced Excel, excellent quantitative and analytical skills. Ability to work under pressure, independently and prioritize appropriately. An ability to effectively manage relationships, both internal and external.Preferred Qualifications, Skills and Capabilities CFA qualification General knowledge of Capital Markets, Economic Theory, Portfolio Management Theory and Money Market Securities.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 03/19/2024 10:31 PM

Join the team that is driving the talent attraction for one of the world's most innovative banks. Your principle responsibility is to review and manage client deliverables for our Private Equity fund administration clients. You will be involved in daily client interactions where you will manage expectations, balance multiple priorities and work in a team setting to deliver accurate and timely reporting to clients and investors.Posting DescriptionJ.P. Morgan's Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $29 trillion of assets under custody and $650 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extend liquidity in markets around the world.J.P. Morgan Alternative Fund Services ("AFS") is part of the Securities Services business group in the Corporate & Investment Bank and is one of the largest fund and portfolio administration businesses in the industry, administering over $950 billion in assets globally. The business was launched in November 2005 through the commercialization of the finance and technology teams supporting J.P. Morgan's various private equity and real estate entities. Our AFS business has over 950 dedicated professionals with offices in Dublin, London, Luxembourg, New York, New Jersey, Bangalore, Guernsey, Hong Kong, Jersey, Singapore, Toronto and Sydney. We provide administration services to more than 150 clients across all alternative asset classes.Job Responsibilities: Set-up/maintain the books and records of Private Equity funds, including GP vehicles where applicable, in accounting database in line with terms and conditions of governing documents Prepare and/or review periodic Net Asset Valuations and financial reporting packs consisting of financial statements, management fee and carried interest calculations, and investor allocations and capital account statements Prepare and/or review capital call and distribution calculations including investor notices and reconcile call proceeds and distribution payments Manage release of capital notices and quarterly reporting on investor reporting portal Work closely with manager, team and internal stakeholders to manage client expectations and ensure adherence to SLA timelines on client deliverables and ad hoc requests Adhere to control framework including internal policies and procedures Manage year-end process and handle requests from external auditors and tax teamsRequired qualifications, capabilities, and skills Bachelor's Degree in Accounting, Finance or related field 5+ years' experience in an accounting role, preferably at a Big 4, PE firm or fund administrator Knowledge of US GAAP for Investment Funds and familiar with Private Equity fund structures Analytical thinker and problem solver with attention to detail Ability to work under pressure and balance multiple priorities Team Player with excellent interpersonal, communication and client service skills as well as the ability to see projects to completion Proficiency in Microsoft Office product suite and strong MS Excel skillsPreferred qualifications, capabilities, and skills Professional accounting qualification (CA, CPA) a plus Experience with Investran or similar integrated Private Equity system a plusAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 03/19/2024 10:27 PM

Work for Australia's not-for-profit sector recruitment specialistProvide end-to-end support for senior recruitment consultantsSuits candidates with high level administration and organisation skills The Organisation NGO Recruitment is the leading national not-for-profit (NFP) sector recruitment specialist. For 20 years we have recruited for a vast range of not-for-profits, from large multinational NGOs to community centres and everything in between. Our unrivalled networks and specialist firsthand sector knowledge enable us to find the very best local and international talent to help drive, shape and empower the sector across Australia and the Asia Pacific.Our team are highly skilled and experienced group of consultants who are passionate about the sector and focused on providing a high-touch service to both our candidates and clients.Benefits & CultureOpportunity to work with the inspiring NFP sector Ethical, values-driven team Generous salary | work from home flexibility Sydney based ideally but other Australian locations considered The Role Working within our resourcing and research team, you will provide important support to our consultants who recruit across a variety of social impact client organisations and positions. You’ll work alongside consultants to gain insight into the roles you support and your responsibilities will include:Candidate searches via LinkedIn and CRM database Research and mapping tasks and updating search lists Coordinating interviews, reference checking, document formatting Attending client job briefings when required and recording assignment information Writing draft advertisements Maintaining compliance and database integrity Support to the administration team as requiredSkills RequiredYou are a highly organised, detail orientated resourcer or researcher who shows initiative and commitment to quality. You bring a collaborative and values-based approach to supporting a team in a fast-paced service delivery environment, have strong interpersonal skills and you’re able to demonstrate:Experience in a support role ideally within recruitment, HR, sales or marketing Working knowledge of CRM databases, MS Office and other technologies Ability to manage competing priorities and deliver to deadlines Confident and articulate communication skills, verbal & written A positive attitude and high level of energy, engagement and intellectual curiosity

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionReports to the Regional Systems Manager (RSM), Technology Services and participates as a member of the Regional Technology Services team.Responsibilities:Ensure that user problems are addressed consistent with current Service Level Agreement:Resolves Colleague Help Desk Tickets for the Region (Regional Shared Service)IT Systems disaster recovery and Daily Backup Logs for the Region (Regional Shared Service)Deploy and Maintain all Employee Workstation HardwareWi-Fi Log update - Maintain all Guest and Back of House Wi-Fi equipment in Public, Meeting Space and GuestroomsReview Anti-virus logs and resolve any issues on Sophos enterprise console for hotelsEnsure all Wi-Fi equipment is functional in Public, meeting and guestrooms.Maintain all equipment/Software InventoryComplete all PCI initiativesExecute all Hotel driven IT initiatives projects under RSM/SM supervisionMaintain IDF and MDF's as per ACCOR StandardsAssists in maintaining standard guidelines.Ensure monitoring of recovery system - daily backups for regionContribute to Technology Services knowledgebase.Looks for opportunities for new technology that may be beneficial to customer.Participate in after-hours on call support (24/7) with the regional IT teamParticipate in all regional aspects of a IT projects as directed by RSMQualificationsUniversity degree or equivalent experienceA+ CertificationEntry level Network Technician certificationEntry level Microsoft certificationUnderstanding of hotel operations, an asset.Good verbal & written communication skillsStrong interpersonal skillsSelf-starter with a strong sense of commitmentAdditional InformationWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideComplimentary hot or cold shift mealsLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility & Sustainability activities, like Planet 21Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)Complimentary dry cleaning of business attirePaid time off including vacation, sick and statutory holidays*Note: Waiting times or other criteria may apply to qualify for some of the aboveSalary: . Date posted: 03/31/2024 10:19 AM