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Principal Technical Support Engineer (Adj P)
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) along with associated support projects and processes.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience:Deep understanding of Salesforce Multi-tenant architectureBachelor's degree in computer science or equivalent experience5+ years of prior experience in Technical Support and/or 3+ years with development experienceDemonstrated analysis, problem solving and skills troubleshooting expertiseAbility to effectively prioritise and escalate customer issues as requiredComfortable interacting with all levels of customer and SFDC managementAbility to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Skills/Experience:Strong Knowledge in Vlocity/Industry cloud CME/CPQ product linesVisualforce and Apex code experienceCertified Salesforce Developer (DEV401)Certified App BuilderCertified Salesforce DeveloperCRM domain knowledgePrevious experience with Salesforce CRM and its technologiesAccomodations:If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/19/2024 03:12 PM
Securities Services - Agency Securities Finance Trading Associate
JPMorgan Chase, Sydney, Any
Securities Financing is an investment overlay strategy that enhances the intrinsic value of a portfolio of securities by generating alpha or income which can be used to increase a portfolio's return.As an Agency Securities Finance Trader in the Agency Securities Finance team, you will be responsible for the discretionary lending trading activities across fixed income and equities assets which are held within the J.P. Morgan Agency Securities Lending program. You will work closely with Operations, Technology, Sales, Relationship Management, Legal, Compliance and other key internal business partners. Job Responsibilities Manage the Australia & New Zealand markets trading book appropriately, identifying & maximizing opportunities across client portfolios with a cross market/sector focus. Act as a subject matter expert for APAC Equities markets and global Fixed Income trading, working closely with senior Trading and Portfolio Managers. Maintain an acute awareness of the market environment and provide relevant, thoughtful, and timely commentary to stakeholders to ensure transparency and optimal communication flows. Establish and maintain relationships with new and existing trading counterparts as well as internal business partners. Understand the importance of effective risk management noting the high-risk nature of APAC lending and cash reinvestment markets. Work closely with Operations stakeholders to ensure seamless trading efficiencies. Leverage technology and analytics to optimize trading and portfolio management opportunities.Required Qualifications, Skills and Capabilities Minimum of 3 years relevant experience - Equities and/or Fixed Income and Funding/Cash re-investment. Knowledge of Agency Securities Financing. Ability to communicate concepts and ideas, protect their validity and tailor messages towards different audiences. Advanced Excel, excellent quantitative and analytical skills. Ability to work under pressure, independently and prioritize appropriately. An ability to effectively manage relationships, both internal and external.Preferred Qualifications, Skills and Capabilities CFA qualification General knowledge of Capital Markets, Economic Theory, Portfolio Management Theory and Money Market Securities.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 03/19/2024 10:31 PM
Technical Support Engineer
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.Technical Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.Key Responsibilities:Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issuesUnderstanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.Advocate Signature Success customers' priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programsLead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issuesAssist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional "white glove" support practices associated to incident prediction and prevention capabilities.Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.Required Skills/Experience Deep understanding of Salesforce Multi-tenant architecture Bachelor's degree in computer science or equivalent experienceExtensive experience in Technical Support and/or good development experienceDemonstrated analysis, problem solving and skills troubleshooting expertise Ability to effectively prioritize and escalate customer issues as required Comfortable interacting with all levels of customer and SFDC management Ability to multi-task and perform effectively under pressureSolid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQLSolid understanding of Object-Oriented design and core programming conceptsSolid knowledge of XML, preferably experience using server-to-server web services (SOAP)Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software developmentUnderstanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.Required Skills/Experience Solid Vlocity CPQ / Salesforce Industries ExperienceDeep understanding of Vlocity Communications, Media, and EnergyExperience in End to End flow in Vlocity CPQ and OMHands-on experience with ESM(B2B journey) and LWC CPQHands-on experience with Digital Commerce API and Cart Based APIHands-on experience in EPC, Interfaces Implementations, Vlocity Rules, Context Rules and Advanced PricingHands-on experience in Industries Order Management, Order Decomposition, Order OrchestrationExperience in Calculation Procedures and Matrices, Vlocity DataRaptor, Vlocity Cards, Vlocity Integration Procedures, Vlocity OmniScript.Experience in migration tools such as Vlocity Salesforce Industries Migration using Vlocity Salesforce Industries Build.Skills/Experience: * LWC and Apex code experience * Certified Salesforce Developer (DEV401) (Mandatory) * Certified App Builder (Mandatory) * ADM 201 (Mandatory) * CRM domain knowledge * Previous experience with Salesforce CRM and its technologies * Salesforce Certified Industries CPQ DeveloperAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Salesforce welcomes all.#LI-YAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:14 PM
Financial Planning & Analysis - Sr. Associate
JPMorgan Chase, Toronto, Ontario, Canada
Job Description & Key Accountabilities The role is for an experienced professional on analytical and strategic thinking oriented functions to join the Latin America & Canada Banking P&A team, based in Toronto. This role provides the opportunity to gain an in-depth understanding of JPM's Canada businesses and also presents many opportunities for growth and exposure to Senior Management in the Region. Provide support to Latam & Canada CFO and Canada Senior Management as trusted advisor Provide Senior Management with relevant, detailed and timely analysis of financial performance of the region Ensure Regional Management is equipped with appropriated decision making information by preparing Daily, Monthly and Quarterly reports, with details of different businesses performance Be accountable for quality decision-making analysis Closely understand all Canada P&L components by country and LOB Develop new reports/processes as per business needs Work and partner constantly with different LATAM & Canada and Global teams and stakeholders, such as Senior LOB and Countries Business Managers, Global P&A and other Finance teams, in order to understand business drivers and capture any insights impacting the financial performance of Latam at a country and LOB level Help to drive competitive analysis and reporting Attend Ad hoc analysis, supporting on requests from Canada Senior Management Qualifications Strong track record in finance Ideally 8+ years of experience in Finance Strong quantitative and analytic skills, interest in financial analysis and accounting concepts Critical and strategic thinking, self-motivated, intellectually curious and proactive in finding solutions/enhancing current processes and analysis High attention to detail and sense of urgency, with the ability of working well under pressure Multi-tasking Ability to work across different levels of seniority within the organization, including Regional Business heads, Country Heads, Regional CFO, among others Strong communication and interpersonal skills, with the ability to present complex and sensitive issues to senior management and influence change Team-oriented, collaborative and comfortable working in influencing roles, but also able to work independently Strong presentation skills High level of proficiency with Microsoft applications; advanced understanding of Excel and PowerPoint is critical Language Skills: Verbal & written fluent English is required, Portuguese would be a plus Behavioral Competencies Ability to influence senior leaders Strong delivery focus About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 03/21/2024 10:31 PM
Platform Sales - Australia & New Zealand Business Manager - Associate
JPMorgan Chase, Sydney, Any
Seize the opportunity to join J P. Morgan Chase's dynamic, fast-paced environment as a Business Manager, supporting our Australia and New Zealand Platform Sales Securities Services business. This Sydney based role involves strategic planning, business governance, and accurate reporting across multiple dimensions. If you have a background in Business Management, Operations, Project Management, or Business Strategy, this highly visible role could be your next career move.As a Platform Sales - Australia & New Zealand Business Manager within the Asia Pacific Platform Sales Business Management team, you will promote strategic analysis, process improvement, financial analysis, and controls. Additionally, you will support Sales technology tools. You will collaborate closely with other Business Managers across Global Platform Sales and the Sales & Marketing franchise. Your role will also involve working closely with other functions such as Product, Finance, Operations, Compliance, and HR to meet the business requirements. You will have significant exposure to the front office teams and extensive interaction with senior management, including direct support of the Sales Business Head of Australia & New Zealand and their immediate directs & teams.Job responsibilities Drive Business Growth and Strategy Act as a trusted advisor to the Business Heads and provide management assistance, for instance by convening business reviews and management meetings Drive competitive analysis and reporting and provide analytics for business decisions Ensure implementation of business strategies and help drive change Ensure delivery of business initiatives and projects - provide overall governance across multiple initiatives Support & enhancement of all Sales technology tools Optimize Business Performance through annual forecast, plan processes, investment/productivity initiatives and regular expense management whilst ensuring they are compliance with existing policies Identify, assess and mitigate business risks that could impair the ability to do business while also assisting with regulatory reform issues Assist in governance forums (Management Committees, Operating Committees and Business Control Committees) Compile monthly Business reviews - tracking performance Analyze and report on client, segment, region, and product profitabilityRequired qualifications, capabilities, and skills Minimum 3 years of experience in Business Management or Finance role within the financial services industry Strategic with good business acumen Self-motivated, tenacious and able to work with a high degree of independence Structured and organized; strong project management skills High ethical standards and strong control mindset Understanding of front-to-back trade / booking flows and best practices Understanding of sales processes and the client / investor landscape Understanding of legal, compliance and regulatory requirements for financial institutions Ability to analyse the details while not sacrificing the overall business big picture Ability to identify and implement best-practice processes and solutions Ability to forge strong internal relationships across a broad range of functionsPreferred qualifications, capabilities, and skills Work experience in Markets or Platform Sales preferred Effective communication skills Extensive Financial background Highly proficient with Microsoft Office (Excel, Powerpoint, Outlook, Word) Bachelor's degree in Business, Finance, Economics, or other related areaAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 03/21/2024 10:28 PM
Senior Presentation Specialist - Analyst
JPMorgan Chase, Sydney, Any
Be part of a multi-function global organization providing essential support services and solutions mainly to the Global Investment Banking division within the firm. Join our Global Corporate Finance Operations (GCFO) team where you will be able to make an immediate impact as a Presentation Specialist. It is a creative role where there is a design element to the service you are providing. As a Senior Presentation Specialist in our Global Corporate Finance Operations (GCFO) team, you will be responsible for the creation and formatting of documents such as pitch-books, proposals, and other types of presentations following JPMorgan brand requirements, primarily using the Microsoft Office suite of applications (PowerPoint, Word and Excel). In your new role, you will be a creative agent who creates visually compelling materials for our internal and external clients. You will have a strong understanding of the principals of graphic design and adept knowledge of design software, such as Photoshop and Illustrator is vital. Your new role will evolve in line with the Firm's digital transformation strategy and the needs of the business.Job responsibilities Produce timely presentations demonstrating brand consistency and accuracy through the ability to proof own work Engage directly with bankers to ensure understanding of the information and data being shown, exploring the best way to convey it using creativity - in terms of color, imagery, layout and infographics Encourage and seek feedback to evaluate service standards to ensure positive banker experience Embrace and build team relationships both locally and globally by collaborating on projects and initiatives Possess passion to enhance presentation proficiencies by utilizing learning & development opportunities and tools Provide training and support to others , including conducting workshops, mentoring, or serving as a resource person to assist others in understanding our products and tools Be a trusted liaison and advisor to front office by assisting them with creating impactful visuals and uplift story-telling Research, learn and promote the latest tools in the design industry and creative space to peers and clientsRequired qualifications, capabilities, and skills Advanced technical knowledge of Microsoft Office Suite (PowerPoint, Word, Excel) Proficient knowledge of HyperText Markup Language (HTML)/JavaScript/Web knowledge Effective attention to detail, with the ability to think creatively and critically Ability to work in a fast-moving environment, prioritize urgency, and thrive under pressure Handle sensitive and confidential information with discretion Highly client centric and has sense of urgency Ability to problem solving skills and exercise good judgement Adaptable, Flexible and has a Can-Do attitude Effective communication with excellent oral, written, and grammar skills Preferred qualifications, capabilities, and skills Bachelor's degree and a minimum of 5 years of work experience, preferably in the Financial Industry Experience with motion graphics and animation is a plus Adept knowledge of Adobe Creative Suite or other similar advanced applications is an assetAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 04/04/2024 10:30 PM