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Grand Pacific GroupSydney NSW 2000Full Time Restaurant Manager$70,000 - $75,000 + SuperGrand Pacific Group has a premium venue within the QVB in Sydney’s CBD NSW. We are looking for a professional Restaurant Manager to be a key Full-Time member of our Front of House team at The Palace Tearoom. The successful candidate will utilise their skills and experience in order to maintain and enhance our customers' satisfaction.Multiple positions are available.DUTIES:• To play a key role in the consistent delivery of high-end restaurant quality Service• Setting, implementing, and reviewing service standards• To assist in the recruitment, induction, training and development of Floor staff• Provide advice and support to senior staff with policy and procedures• Rostering and staff management• Driving revenue and maintaining budgets• Maintaining a modern menu and beverage list• Monitoring stock through stock control and stock takes• To ensure COGS are within the KPI’s as set by the executive management team• To ensure the upkeep of the venue is at all times of the highest level and to report otherwise• To liaise with all suppliers, building relationships and managing accounts to ensure KPI’s are met• To work with and alongside fellow managers and Directors to ensure the directional growth of the business is achieved• Ensure any staffing issues are resolved fairly and quickly• Ensure wastage is minimised• Ensure staff are always aware of and follow safe work practices and that the FOH team is compliant to relevant laws and regulationsWorking Conditions:• The position will require flexible hours of work, including weekends and public holidays.REQUIRED SKILLS• Minimum 3-6 years relevant work experience• Demonstrate experience in hiring, directing and supervising the training of all service/bar staff• Having management and supervisory experience at different restaurants• Ability to manage other people• Ability to motivate staff• Excellent communication skills• Exceptional English skills• Attention to detail• Ability to resolve conflict in a constructive manner• Willingness to take initiative and make decisions• Ability to delegate tasks effectively

Additional Information Assistant Manager - Loss PreventionJob Number 24051641Job Category Loss Prevention & SecurityLocation Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.CORE WORK ACTIVITIESManaging Security/Loss Prevention Operations • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. • Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. • Assists in the development of detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times. • Complies with applicable federal, state and local law and safety regulations. • Follows proper key control guidelines in loss prevention and in the property. • Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. • Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. • Follows Duty of Care process for the protection of guests and employees. • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Implements action plans to monitor and control risk. • Monitors all unusual activities in and around the property that would impair the well being of guests and employees. • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. • Oversees and guides the efforts of the Accident Prevention Committee. • Oversees first aid program for guests and employees. • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.Ensuring Exceptional Customer Service • Meet quality standards and customer expectations on a daily basis. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. • Provides services that are above and beyond for customer satisfaction and retention.Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Develops liaison with local law enforcement and emergency services. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.The salary range for this position is $53,000 to $69,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/26/2024 10:07 AM

Job Summary:About ILMFounded by George Lucas, ILM is the leading effects facility in the world, with studios located in San Francisco, Vancouver, London, Sydney and now, Mumbai. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. You can see some of our current projects here . Your role?The Talent Manager creates a positive and supportive environment for the artist and production teams at ILM Sydney by building meaningful relationships with the teams they manage, as well as the show leadership teams. You will closely with project leadership in order to schedule and manage crew with an overarching focus on the long term growth of artists through performance feedback and career development, so our artists continue in the long term to grow and develop. What will you be doing?Create a collaborative and supportive environment for the all artists to excel, with an open-door policy to encourage positive communication between you and the artists you manageWork closely with show leadership to ensure projects have the right teams assigned, taking into account both the project needs and the career development of the artistsAssess any capacity and utilisation challenges across your artist and production teams and proactively problem solve any issues, keeping all the relevant information up to date and accurate within our resource planning systemsEvaluate and learn individual artist strengths; helping to develop cross utilisation of teams to promote an effective workflowWork with supervisors, production, training and other talent managers to develop training plans for upcoming show needs and ongoing departmental talent developmentCreate a positive and constructive feedback environment for your artists with the goal in helping artists grow and meet their long term career goals, as well as continuing to improve their performanceManage your team's yearly merit increasesWorking with the talent coordinators, manage time off requests and other ad-hoc administration dutiesIdentify recruitment requirements for your teams, partnering with recruiters in finding and hiring the best talent, with a continued focus on creating a diverse teamManage locally, but think globally - working collaboratively with all ILM studios to maximise crew utilisation To be a contributing member of this team, you will have a mix of these skills:You have a genuine passion for management, and the ability to create an environment conducive for all team members to excelYou have the ability to provide both positive and constructive feedback, and don't hesitate to have difficult conversationsYour scheduling and problem solving skills are proven, and your VFX knowledge is soundYou have a roll the sleeves up attitude, happy to take on a variety of responsibilities all contributing to the end goal of a positive team environmentPeople feel comfortable talking to you and sharing their challenges and their successesYou lead by exampleYou have an instinct for creating teams, an eye for spotting talent and a passion for diversity and team cultureA Bachelor degree in arts, communications, psychology or business and/or related experience working in a creative and collaborative environmentAt Lucasfilm/ILM we believe that diversity, inclusion and belonging are integral to our company. We are at our best when our people at all levels reflect the vast life experiences of our audiences, and we thrive when ideas and decisions from all are valued and represented. If you are passionate about the role, but don't fit every criteria of the posting, we encourage you to still apply. We want to hear your story. About Industrial Light & Magic: Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with ILM (Australia) Pty. Ltd. , which is part of a business we call Industrial Light & Magic .Salary: . Date posted: 03/28/2024 07:05 PM

Job LocationSydneyJob DescriptionOverview of the jobAs a manager with us in HR, you'll have the responsibility to lead organizations through assessment, design, transition, work process improvements, or working directly with a function. This is not your typical HR work - you will have truly important work from Day One.Your teamAs a strategic HR partner, the HR Manager works with business leaders to hire the right people, build business strategies, deploy them to the organization, and build the environment and systems needed to support their delivery. Overall, we want people who aren't afraid to take smart risks and innovate in partnership with business leaders.How success looks likeGrasp the fundamentals of organization drumbeats, HR aspects related to business strategiesFamiliarise with the HR policies and start assisting on employee queries and issuesPartner with senior leaders of each team on building organization engagement plans for the fiscal yearBuild a strong inspiring organization with high engagement scores, capable people managers and motivated employees.Elevate HR strategies to be a key business driver for the business unitResponsibilities of the rolePartner with business leaders to hire the top talents and co-create strategies/plans together to achieve business goals.Lead all aspects of all HR processes and be a strong partner to business leaders to meet business objectivesBe and be recognised as a HR subject matter expert to solve employee issues and craft sound and sustainable business approaches.Plan and execute HR programs for a highly engaged and capable organization (onboarding programs, trainings, people-manager courses, rewards and recognition, salary and benefits, team-bonding etc.)Stay close to ground acting as a channel for employee feedback, and proactively solving employee issuesLead Campus Recruiting including being responsible for attracting & building a robust pipeline of diverse graduates to apply for a career at P&G. This includes building a competitive Employer Branding strategy and initiatives, leveraging relevant recruiting tools and delivering best in class candidate experienceJob QualificationsAt least a bachelor's degree (or equivalent) from an accredited institutionProven background in campus recruiting - able to plan, organize, and execute attraction & sourcing initiatives to deliver on recruiting needsOutstanding interpersonal and collaboration skills - effectively communicate ideas and work with internal and external partners of various backgrounds and levelsStrong stakeholder management with the ability to influence the businessFast learning agility - able to learn on the job in a rapidly changing environmentKnow how to lead, set priorities and deliver what you commit toAbout usWe produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.Visit http://www.pg.com to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Job ScheduleFull timeJob NumberR000102763Job SegmentationRecent Grads/Entry Level (Job Segmentation)Salary: . Date posted: 03/29/2024 09:11 AM

FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionUtilizing the existing database and free market information to pursue and cultivate prospective clients in the social-local catering market. Generate profitable and logistically sound bookings that create strong business relationships in the social market with the ability to generate repeat business.This position is responsible for exceeding their catering and room rental revenue goal and as outlined by the Director of Sales. Solicit social catering business (Weddings, Birthdays, Bar/Bat Mitzvah's, Holiday events) through execution of actions outlined in the Catering Sales Action Plan as well as established solicitation practices.Active participation in the inquiry schedule and support of the other "Inquiry Managers" in coverage during absences, vacations and other high demand periods.Solicit existing account base to generate additional bookings from the Account for the local-social catering market.Prompt response to all business leads in an effort to capture additional market share.Prepare accurate and creative event proposals and market-specific promotions.Solicit from and confirm with clients, all information pertaining to the event they are planning to organize information for an accurate file turnover once the event is turned definite.Negotiate prices, prepare accurate quotes and then confirm business via contracts.Conduct site inspections for business leads as required.Active participation in departmental meetings, team building efforts and other like activities.Upon turnover of a booking, coordinate and follow up with the assigned Event Sales & Services Manager and/or other hotel departments to ensure delivery of Hotel's promised services.Initiate billing procedures, ensuring client credibility and those deposits and/or credit applications are received with adequate information and within an acceptable time frame.Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems.Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations.Fully aware of any industry trends.Participate and conduct post-event follow up meetings to address strengths and weakness of an event while soliciting return business.Prepare weekly, monthly, quarterly and annual reports as required.Assist with the compilation of competitive intelligence information.Participate in trade shows, conventions and promotional events within the hotel and trade related organizations.Actively participate in appropriate Sales training.Maintain high quality of service standards required by the hotel and by the company.All other reasonable requests that are made by the leadership of the Department and HotelEnsure Health & Safety standards are complied with at all times.Adherence to Company Green Initiatives.Adherence to OPERA Standards at all timesPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAbility to focus attention on guest needs, remaining calm and courteous at all timesQualificationsPost-Secondary education, or graduate of recognized Hotel & Restaurant Management Program or equivalent and/or minimum one year as a Fairmont Hotels & Resorts Sales Representative and/or equivalent industry experience.Microsoft Office Software computer literacy required.High energy with exceptional organization and communication skills.Excellent interpersonal skills, booth written and verbal.Must be a creative and effective leader, possessing a high degree of professionalism.Knowledge of Kosher market and requirements a strong asset.Must be able to work independently and maintain a positive attitude within a very busy environment.Strong knowledge of food and beverage.Completion of Situational Selling courses a strong asset.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionReporting to the GM, Library Bar + Clockwork Champagne and Cocktails, your duties will include:To instill and drive a culture of service and hospitality and exceed customer satisfaction survey scores as set.Engaging the team to deliver the highest level of service possibleEnsure that regular effective training is taking place and that team members are being coached and held accountable for their duties.Drives revenue through maximizing seating's and meal periods, monitors seating times and booking trends.To put in place a relevant upselling program ensuring average checks are monitored and opportunities to increase these are capitalized on.Responsible for the day-to-day operations of the venues and ensures a high level of guest satisfaction.To actively participate in deciding on menu items and pricing, ensuring accurate data and feedback is taken into consideration when making decisions. Overall financial responsibility for the restaurant including scheduling, inventory control and effective use of the POS and all available tools.Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered and acknowledged, and that the restaurant is active and represented within the food and restaurant community of the city and province..Participate in long term strategic planning to ensure success of both venuesOS&E inventory control, effectively using the stewarding resources to make sure the restaurant is always fully stocked with all necessary items for service.Responsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations.Ensure that teams are set up for success and that both venues are well recognized thought out the country and within north America .Keep up with and implement food and beverage trend within the venues.Work with other food & beverage leaders within the hotel to ensure the whole division is successful.Physical Aspects of Position (included but not limited to):Constant standing and walking throughout shift.Frequent lifting and carrying up to 50 lbs.Constant kneeling, pushing, pulling, lifting.Frequent ascending or descending ladders, stairs and ramps.QualificationsService focused personality is essential and previous leadership experience required.Proven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skills.Ability to lead by example, believe in a strong team culture and set the scene for high performance.Prior Restaurant General Manager experience essential.Must be passionate about customer service and food and beverage with a focus on Cocktail culture.Be able to show a proven track record of successful management roles.Be aware of and up to date with Food & Beverage trends.Actively participate within the food scene in Toronto and have the hospitality gene.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:08 AM

Job Number 24058475Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAt the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Manager on Duty because together, we are better. Start your career at Sheraton, where you don't just work - you belong.Position Summary: Manage day-to-day operations and ensure the quality and standards of the hotel are met Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential Plan and execute team building activities for your team as together we are better. Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings Understand the impact of the department's operations on the overall property financial goals and objectives and manage to achieve or exceed goals.About You: Experience with OPERA property management system or similar Relevant experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energised in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90 years. Apply now!When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 09:32 AM

Additional Information Manager, Front Desk On DutyJob Number 24053662Job Category Rooms & Guest Services OperationsLocation Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.The salary range for this position is $67,000 to $87,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:14 AM

Aroma Enterprises Pty Ltd ATF Tamana Family Trust14 Duneba Avenue, West Pymble NSW 2073Café/Restaurant Manager (Full-Time)$80,000-$90,000 p.a, exclusive of superannuationWe’ve been successfully operating Avenue Road Café for over 10 years, located in the main shopping district of Mosman Village. We’re well known in the community for our seasonal, fresh and diverse meals and proud to consistently source ingredients from our local producers.This success has seen us branch out and recently open another venue, Bar Infinita a modern Italian restaurant and wine bar, located in Gordon NSW. Armed with a woodfired pizza oven and our head chef, being Francesco Lervolino from Naples itself (who has worked at some of Sydney’s finest Italian restaurants including Ormeggio and Firedoor), we’ve already become one of the North Shore’s new neighbourhood favourites in a matter of weeks.We’re excited to keep improving our processes and refining our menus to offer our customers mouth-watering culinary experiences as well as vibrant environments they will find themselves wanting to come back to.To ensure we continuously provide premium service to our loyal and new customers at both of our venues, we’re currently on the hunt for highly skilled Café/Restaurant Managers to join our team. The position is critical as only with top management, will our daily operations run smoothly and our community be best served.As Café/Restaurant Manager, you will be responsible for the following duties including but not limited to:• Ensure the smooth running of all front of house & café operations• Adhere to achievable & measurable KPI’s set by the directors and reporting on a weekly & monthly basis• Maintain quality & service standards• Manage strategic objectives of our business including food & beverage costings• Financial management including budget setting & controls, reporting & administration in conjunction with the Accounts department• Develop & manage the training & development systems for all front of house staff including procedures for opening, changing & closing shifts• Staff recruitment, selection, training, rostering & performance reviews• Supervise and coordinate activities of chefs and workers engaged in food preparation and waiting staff, including helping take reservations and greeting guests if needed• Menu direction & COGS controls including ordering stock• Order or requisition food and other supplies needed to ensure efficient operation Determine with chefs how food should be presented & create decorative food displays• Safety, security & hygiene systems management including inspecting supplies and dining facilities to ensure conformance to established standards & monitoring sanitation practices to ensure that employees follow standards and regulations.Required Skills:• A relevant diploma or higher qualification• Ideally 2 years work experience in a relevant field• Supervisory and management experience• Excellent communication and English skills• Friendly attitude and good work ethic• Proven ability to resolve conflicts constructively.

Are you an experienced OCS Installation Manager and want to be a part of Siemens Mobility's growing team? At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today. If you are interested to work as a Overhead Catenary System Installation Manager for our Sydney office, we will offer you the support to make it happen! Revolutionise rail travel with Siemens Mobility. This position would be a great career opportunity for power supply professionals looking to join an international team. In this position, the OCS Installation Manager will coordinate internally to verify and ensure readiness of site for installation through site surveys, as well as supervising the installation at site during the process of such poles, accessories and wires for OCS in accordance with our contract and design documents. You will: Manage your team at site, as well as monitoring the progress of all installation activities Prepare, follow up and submit on Progress reports and Field instructions Report any material damages as well as inspect and analyse damages, including documentation of site and section status review installation red mark drawings and as built drawings Prepare and update the Time Schedule according to the project's requirement Make sure all used material for quantity verification and conduct quality checks on incoming and outgoing materials Ability to familiarise self on project technical specifications and ensure requirements are adhered to, including liasing with the owners and internal inspectors and their representative Help ensure that both internal and external EHS policies are complied with during execution What you need to make real what matters. Previous extensive experience on site in a similar function, including hands on experience in installation, testing and commissioning engineer of similar railways Bachelors degree in Mechanical Engineering, related disciplines or equivalent Prior experience in installation of flexible OCS, rigid overhead catenary system and retractable OCS Knowledge and experience in governmental public sector organisations You are familiar with international electrical codes and standards for installation Previous capability in preparing installations method statements, reading and applying the design, shop and construction drawings Familiar with Microsoft Project, Primavera and Sicat Candrop Pro Willing to work in multiple locations, such as different site locations, offices, and also different environments (indoor, outdoor, tunnels, etc) What We Offer Flexible working arrangements Career, professional & personal development National & International opportunities Positive, inclusive and relaxed working environment Industry leading parental leave package Novated Leasing available Discounts on Goods & Services Siemens Share Options We've got quite a lot to offer. How about you? We support a diverse workforce. Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work, and we actively promote this through the recruitment of those who identify as Indigenous or Aboriginal/Torres Strait Islander. We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. #LI-SISalary: . Date posted: 04/04/2024 02:11 PM

Earn an attractive remuneration package ranging between $110,000 - $120,000 plus superannuation.Drive infrastructure and asset projects in close collaboration with local Operations Managers and Consultants, directly contributing to community development Benefit from a comprehensive range of perks, including relocation assistance, remote area allowance, salary sacrifice options, 6 weeks of annual leave plus 10 days of personal leave, and more!Our passion for community is at the heart of everything we doOur vision is to be a leader within the Australian Local Government and develop a broad range of strategies that will help shape our vision for the region through excellent service delivery and community engagement. We also aim to build one of Australia's most sustainable, vibrant, and diverse regions. Victoria Daly Regional Council runs a range of programs to engage the Indigenous communities.For more information, please visit our website: https://www.victoriadaly.nt.go... you’ll make a differenceVictoria Daly Regional Council is seeking a full-time Infrastructure and Asset Manager based in Katherine, NT. This role supports and assists the Director of Council Operations in the provision of infrastructure asset management, civil & capital works, and operational services to ensure high productivity and effective staff supervision across the region.More specifically, your responsibilities include but are not limited to:Providing high-level administrative and technical advice on infrastructure managementManaging and supporting the infrastructure and planning teamDeveloping and implementing asset management and replacement plansManaging the asset management budget, including forecasting and reportingPreparing and reviewing asset management plans and schedulesEnsuring compliance and quality in project and contract managementPlease click here to see the full position description.As the Victoria Daly region has a large Aboriginal and Torres Strait Islander population, you will need to ensure cultural sensitivity and awareness across all activities.What you’ll bring to the teamTo be considered for this role, qualifications or extensive experience in Project Management, Asset Management, and/or Procurement is required. Having a Certificate IV in Construction, Civil, Mechanical, or equivalent is desirable but not essential.Additionally, the following skills and background will be highly valued:Extensive knowledge of contract and project managementDemonstrated ability to forecast, develop, and manage budgetsProficiency in writing complex, non-standard documentsAdministration and financial management knowledge and skillsStrong planning and organisational abilitiesKnowledge of procurement practices and legislative requirementsAbility and willingness to travel to remote communitiesPrior experience working in a remote community or regional council (highly desirable)Work Health & Safety understandingAs our ideal candidate, you will possess strong communication skills, the ability to coordinate with internal and external stakeholders, and the capability to review and streamline practices. This role demands a strategic thinker and an adept leader capable of managing multiple functions daily and adapting to change.This is a transformative opportunity for a dedicated professional eager to make a significant impact in regional development and infrastructure management. We are looking for someone who is not only skilled in their field but also a perfect fit for our collaborative and forward-thinking team.A rewarding role - in more ways than oneIn addition to a competitive salary of circa $110,000 - $120,000 per annum + superannuation, the successful candidate will enjoy rewarding work in a part of the world rarely seen by outsiders. You will also receive access to a range of additional generous perks, including:Relocation assistance available up to $5,000 - let us help you make Katherine your new homeRemote area allowance of $1,164.67Salary sacrifice options available - increase your take-home pay6 weeks of Annual Leave + 17.5% Leave Loading10 days of Personal LeaveTravel allowancesFlexible working arrangementsPaid training and study leaveOngoing professional development opportunities - the Council actively supports the career progression of its employees through internal hires for leadership positionsReady to Apply?Are you experienced in Project Management, Asset Management, and/or Procurement and looking for a role where you can support diverse programs and remote communities? Apply Now!

Job Number 24060278Job Category Food and Beverage & CulinaryLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:40 PM

What You Need To KnowOpen your future to incredible career potential. Work for an industry leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you will be eligible for our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, disability coverage, life insurance plans, and an RRSP plan. We also offer wellness initiatives, parental leave, vacation accrual, paid sick leave, and more. At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY. OverviewLead the sales execution activities of a diverse sales force covering one or multiple Provinces, achieving individual, team, and organizational quotas through strategic planning and operational oversight. Primary Responsibilities Manage and coach a team of Provincial Sales Managers, Field Sales Managers, Trade Development Managers, Key Account Managers, Territory Managers and Trade Development Coordinators to drive commercial performance and talent development Stay apprised of federal and provincial laws affecting the beverage/alcohol industry within regional responsibility Foster Senior Level relationships with Liquor boards across regions to execute Trade Development objectives and stay abreast of industry regulations Design and implement strategic sales plans for key accounts (Retail & On Trade), establish territories, quotas, and goals, and coordinate sales distribution Conduct sales meetings, train, motivate, and develop the team to achieve sales targets and improve product distribution Develop KPIs, track and report key commercial, operational, and financial metrics Additional Primary Responsibilities Oversee Regional P&L, annual budget planning and the Latest Estimate (LE) management process Collaborate with Trade Development and Supplier Development teams on supplier visits and execute Route-to-Market strategies Analyze expenditures and align with budgets to ensure financial objectives are met Lead collaborative working relationships with internal teams to develop and validate sales objectives and reports Prioritize investments in enabling technologies to enhance sales productivity Identify opportunities for process improvement and facilitate functional partnership meetings to optimize forecasting and demand planning Perform market visits and manage escalations, guiding brand priorities and best practices Perform other duties as assigned Minimum Qualifications Bachelor's degree in Business Administration or related field and five years of experience in financial analysis and consumer goods sales. Minimum 5 years of leadership experience managing teams in sales. Comprehensive understanding of beverage/alcohol industry regulations and product knowledge. Proficiency in Word and Excel, including advanced functions. Strong project management, organization, and time management skills. Excellent communication, customer service, and interpersonal skills. Physical Demands Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO StatementSouthern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.Salary: . Date posted: 04/06/2024 12:36 PM

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. About Siemens Enlighted Founded in 2012, Enlighted is a Siemens-owned business on a mission to connect employees to the people, places, and things they need to do their best work. Our IoT platform combines lighting control, building intelligence, space analytics, and consumer-grade mobile app technology to improve the workplace experience for Fortune 500 companies around the globe. Headquartered in the San Francisco Bay Area, our fast-growing team balances the dynamic energy of a scale-up company with the backing of a global powerhouse. What will you do: The Global Partner Sales Manager implements sales guidelines, strategies and targets to partner within the key regions EU (Primary Focus on UK, Ireland, Netherlands, France, DACH), UAE, KSA, India, Singapore, Canada and Australia/ New Zealand with external Value Added Partner (VAP) and Value Added Reseller (VAR) as well as Siemens. The role will require the development of a global program targeted at VAP and Siemens as a channel to market with a look to standardize training / onboarding as well as GTM funnel development and closure. The position will develop and propose sales budgets and growth forecasts, aligned with the sales strategy of the business unit. The position will seek out new sales opportunities through existing strategic partners, distributors, and marketplaces to ensure continued sales growth. The position will be responsible for implementing territory plans, market strategies and strategic targets of new distribution vendor relationships in the construction and lighting industry sectors. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training and partnership programs for the onboarding of new partners. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. Responsibilities: Focus regions are: Canada, EU (UK, Ireland, France, DACH, Netherlands), UAE, KSA, Singapore, India, Australia, New Zealand. Develops and propose sales budgets and growth forecasts, aligned with the sales strategy of the unit(s). Manages completion of budgets and regular sales reporting Cooperates with Marketing, Product Management and Project Management in matters of strategic and tactical product and service positioning. Set channel strategy/incentive programs and execute to hit sales goals within the network. Initiates and contributes to planning of customer related product development measures or the setup of customer related projects. Support strategic business development for Partners. Provides information via CRM for forecasts and planning. Analyzes and evaluates markets (both technology and product portfolio) and needs of potential or existing customers. Investigates and evaluates specific business opportunities for the customer related product portfolio. Prepares customer contacts, builds and maintains a customer focused network. Completes sales and revenue related key reporting. Contributes to the development of an After Sales Service that is focused on customers' needs. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement). Collect and maintain detailed records in the CRM tool to document customer information, metrics and interactions. Execute sales activities across all phases of the sales cycle for the BRI portfolio to meet monthly, quarterly and annual revenue targets. Solicit new business from current customers and potential new customers in area and accounts of responsibility. Recommend a capture strategy for all critical opportunities which will result in the greatest share of the market over the long run. Ensure effective expense control of sales activities to achieve designated budgets within company guidelines. Prepare bids and proposals in response to solicited & unsolicited RFQ's. Lead efforts in contract review & negotiations, working with Contracts Manager as appropriate. Track monthly and quarterly performance and sales key metrics to ensure sales goals are met. Perform Regular data quality Q/A and clean-up within Salesforce and other systems as necessary. Investigates and pre-qualifies customer contacts / leads based on data analysis or remote customer contact. Perform other related duties as directed. What will you need to Succeed: BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Minimum of 5-7 years experience in managing and developing channel Partner relationships. Proven track record in vendor programs for both small ticket and middle market programs, with the focus on the later. Ability to execute business strategy and contribute to targeted sales, relationship management objectives and business returns. Ability to prepare & present presentations that conform to prescribed style and format including presenting information to top management and public groups. Ability to structure standard and complex product offerings. Ability to travel, meet with clients/prospects, attend industry events and conferences. Demonstrated ability to execute sales plans and programs, both short and long range, to ensure the profitable growth and expansion of company products and/or services. Proficient in Microsoft Office applications (Word, Excel, Outlook) and Internet research. Proficient in CRM software, SAP and Vista. Preferably have previous lighting or IOT experience. Familiar with lighting, construction industry work practises and approaches. Bachelor's degree from an accredited institution - Entry-level academic Bachelor positions, needed sound knowledge on principles, technologies and theories; certifications in specific fields might be required OR vocationally trained and experienced (semi-) professional positions with extensive knowledge of a range of specific processes and systems Willingness to travel on a regular basis. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022. About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.# LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/07/2024 08:08 PM

BASIC QUALIFICATIONS- A Bachelor's Degree or 2+ years Amazon experience.- 5+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders.- Ability to develop and implement department goals and strategies.- Strong analytical skills with demonstrated problem solving ability.DESCRIPTIONOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager (Night shift) to join our team at our first robotics site in Australia in Western Sydney. The WHS Manager (night shift) will report to the senior site WHS Manager and will be responsible for partnering with an Operations Team across evening / night shifts to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The WHS Manager (Night Shift) must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. Key job responsibilities• Possess a thorough understanding of local/regional regulations and company policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.• Measure site's performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan on their shift.• Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.• Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant.• Audit recordkeeping practices and Austin/Gensuite (WHS Databases) entries to ensure compliance to global WHS standards and regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent• Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.• Must be able to work flexible shifts which could include day, nights, and weekends. This role is based on a fixed schedule evening/night shift.We are open to hiring candidates to work out of one of the following locations:Kemps Creek, NSW, AUSPREFERRED QUALIFICATIONS- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master's degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization.- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leader- Ability to develop and implement department goals and strategies.- Strong analytical skills with demonstrated problem solving ability.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:51 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryNow, if you were to come on board as one of our Barista Managers, we'd ask you to do the following for us:• Welcome customers by determining their coffee interests and needs• Educate customers by presenting and explaining the coffee drink menu, answering questions• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs• Maintain a safe and healthy work environment by following organization standards and sanitation regulations• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar• Recruit, hire, schedule and perform general administrative duties.• Ensure excellent client relationships and client satisfaction with the service and menu options.• Achieve compliance with Compass' Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.• Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.Think you have what it takes to be our Barista Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.• At least two years of related barista management experience• The ability to control food and labour costs.• A strong motivator, mentor and leader with management skills.• A detail-oriented individual and a strong team player.• Outstanding client relationship skills.• Excellent communication skills (written and verbal).• Proven Microsoft Office skills (Word, Excel, Outlook).• Excellent customer service skills• Previous work experience as a Barista is an asset• Ability to understand and carry out oral and written instructions and request clarification when needed• Strong interpersonal skills and ability to work as part of a team• Physical ability to carry out the duties of the positionCompass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/09/2024 04:10 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Department OverviewSalesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: create & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, pain points, process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform A&C for future revenue growth across reseller, consulting and partner programsChange Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to maximize our return on investment from transforming the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments. accomplish their growth objectives and where Salesforce's own platform can support next generation experiences.Salesforce's Alliances & Channels (A&C) Change Team is designed to lead the Alliances & Channels organization transformation journey. There are multiple functions to the team:Central & Global Change: establish a change strategy and plan that engages business architecture and experience teams to find key impacts and needs to internal and external personasRegional Execution: embed into the regions to contextualize changes to local market personas and leaders. Scaling impact and feedback through Train-the-Trainer with adapted content with leverages a Global Framework and agreements. Driving adoption through helping Global and Transformation Leaders identify local leaders empowered to bring about local change.Skills Enablement: Liaise with Alliances & Channels and Sales Enablement teams to establish learning journeys that incorporate job architecture and concurrent program and experience changes. Role OverviewSalesforce is seeking a Senior Manager to lead the Alliances & Channels Partner Transformation - APAC Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams.They demonstrate excellent communication skills and have the ability to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive.This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.Your ImpactEnsure a scalable and standard Change Management Plan & StrategyDevelop Impact & Needs Analysis documents for the top personas in Alliances & Channels both internal and ExternalDrive the creation of Content Creation in collaboration with Partner Tech, Business Transformation, Partner Program and CXO Offices; Filling in the gaps where foundCreating a Change Network in Region with local experts to anchor program priorities Establish Engagements-in-a-Box which are adaptable for Regional Markets including What's-in-it-for-Me and Real-Life user stories.Create a Train-the-Trainer calendar and ensure delivery of training content, feedback and learning circles, etc for change interventions that resonate in local marketsUtilize Adoption monitoring framework that connect with Business Value and Operational Key MetricsEstablish learning journeys with cross-functional learning teams and identifying skill needs that feed future iterations of job architecture.Know the Salesforce A&C stakeholders & effortlessly navigate across them as defined within the A&C Transformation Program Office & Governance frameworkBecome intimately familiar with PRM Product Capabilities in the context of the A&C Transformation roadmap, and how they enable value for our A&C personas, direct personas and partners.Participate in program governance forums across executive stakeholder audiencesThrive in ambiguity and constant change, while staying steadfast in the Salesforce/partner plan - "be the calm in the storm". Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.Required Qualifications7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment3+ years of experience in change management3+ years of experience in an Alliances & Channels organization2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystemPrevious experience leading Partner & Customer Transformation programs in large, highly matrixed organizationsExperience working with large Channel, Sales, IT, & Finance organizationsExcellent communications and interpersonal abilities to collaborate optimally with executive level stakeholders. Exceptional communication and presentation skills.Strong relationship management, influencing and driving to success skills, with the ability to effectively engage with SVP+ level executivesExcellent program management experience including ability to create & maintain large, complex program governance models, executive dashboards, complex excel files, etc.Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get resultsExceptional analytical, problem-solving and decision-making skillsAvailable to travel regionally and internationally up to 25% of the timeDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).Preferred QualificationsExperience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organizationExperience leading teams & deliverables as part of a Partner or Sales transformationExperience working with Product & IT teams in an Agile methodologyExperience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator Note: By applying to the Senior Manager, Partner Transformation APAC Change Lead posting, recruiters and hiring managers across the organization hiring Senior Managers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.Benefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the community"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:18 PM

MAKE LIFE A RIDE.SHARE YOUR PASSION.At the BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together.BMW Group Canada is looking for an Aftersales Manager to join the BMW Motorrad department.Responsibilities include but are not limited to:AftersalesPrepares the yearly Aftersales budget and forecast in Parts, Accessories and Rider Equipment in alignment with EX-V4-CA and EX-V4.Defines the yearly dealer Aftersales Bonus System and ensures that aftersales business targets between the markets are distributed in a consistent way to ensure that overall targets can be reached.Builds relevant market and dealer monthly reports to monitor and steer target achievements for Parts, Motorcycle Accessories and Rider Equipment on market and retailer level.Defines strategic targets and framework for mid- and long-term aftersales businessCommunicates new products and implements the necessary activities for the best exploitation of the motorcycle park in the market and the increase of customer retention in After sales.Undertakes and builds regular price comparison studies to ensure the positioning and pricing our Motorrad offerings are competitive and maximize sell through and profitabilityEnsures that measures and processes to improve the After sales business are well implemented, especially regarding organizational, administrative or Parts and Accessories inventory management. Seeks and promotes synergies with the car Aftersales department.Liaises with BMW Motorrad logistics department on critical parts issues.Handles customer After sales complaints by establishing a proper customer care process.Technical, Regulatory, and ComplianceEstablishes appropriate customer breakdown assistance measures (e.g. Mobile Service, Service Card, etc.) within the framework of the international standard of serviceCoordinates all activities associated with service actions initiated by BMW EX regarding campaigns/stop deliveries, and retailer service campaigns and recalls and evaluates their impacts on the risk to the business by informing EX-V4-CA management.Investigates solutions to mitigate the risks to the business due to recalls, compliance issues, etc.Prepares, reviews, monitors mandated reports, prepares documentation for safety and emissions recall campaigns, enforcement responses and requests for technical information.Reviews and analyzes current and future vehicle regulatory activities involving international harmonization of safety standards and regulations and represents BMW Motorrad Canada in regulatory forums Assists BMW EX Compliance Engineering group by reviewing and providing feedback in regards to new and improved BMW Motorrad vehicle/equipment designs with regard to safety implications and regulatory compliance, and ensures that BMW technologies are considered for Canadian compliance. Ensures corporate adherence to all emission standards, and monitor fuel consumption ratings and mandated requirements.Attends technical meetings and hearings (Transport Canada, Environment Canada, MMIC) and provides reports and feedback to appropriate BMW Motorrad personnel.Provides technical liaison between BMW Motorrad Canada and various governmental agencies, associations and professional groups.MarketingIn collaboration with Marketing Manager, plans and implements specific brand and tactical campaigns to achieve and optimize CA annual aftersales targetsDealer DevelopmentMonitors dealer networks' performance and analyses competitors' activities by gathering valuable information through various channels (MIS or others where available). In collaboration with Retailer Development Manager ensures dealer has adequate space for workshop facilities and all necessary and required fit out throughout the dealership , including merchandising fixtures and other interior equipment to display parts, accessories, and rider equipment appropriate for their volume expectations and overall spaceIn collaboration with Retailer Development Manager provides guidance on Visual Merchandising and other related training programs to highlight product offerings and support overall sales achievementQualificationUniversity degree (Business Administration, Management) or high-level technical certification or combination of post-secondary education and experienceExperience in the /motorcycle automotive industry (sales, marketing)Extensive managerial experience (preferable within a multinational company) / Result oriented / Positive mindset / Team orientedStrong communication competence and business acumen with ability to have a high level of discussion with retail and other business partnersTechnical literacy and ability to communicate complex technical issues in simplistic terms for general understandingGood motorcycle product/technical knowledge and affinityFluent Command of EnglishFluent/Professional French highly preferredTechnical experience highly valuedMotorcycle LicenseBenefits of working at BMW Group Canada include:An award winning culture.Cutting edge innovation and creativity.Incredible BMW, MINI and Motorrad employee vehicle/motorcycle programs.Flexible working models.**Highly competitive compensation.Performance incentives programs.First-rate health and wellness benefits.Education reimbursement. World-class office space.Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.Fully stocked coffee/tea bar.**We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact [email protected]: . Date posted: 04/09/2024 10:50 AM

FIGURES. FIGURES. FIGURES. JOY. USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES.It takes a special team of highly inventive minds to create truly mobilising financial products. People with a passion for finding empowering creative solutions that perfectly balance market forces with our customers' dreams. So if you're looking to take on a stimulating and challenging new role that gives you the freedom to be truly innovative, join us in driving the future of financing.RRMC General Manager Canada oversees and manages in the Canadian region within the Americas the sales of new and used car vehicles (including Provenance) to sell Rolls-Royce Motor products, drives and manages all Financial Services programs (Residual and rate support) for new/used cars to support CR-V-4 retail target, manages specific targets supporting parts and accessories volume growth and service retention volume growth; technical campaign/recall completion rates, reviews OEB qualifications and Visual identity standards and increases dealer performance by managing marketing related activities from lead generation to conversion to loyalty.Key accountabilities include:SalesContribute as member of CR-V-4-CA team to the planning and decision making to achieve objectives; to set and negotiate subsequent dealer targets and manage achievement thereof for new vehicles and Provenance (certified used cars).Direct and execute regional new and used car sales strategy to develop growth plans and formulate sales initiatives that will maximize volume and profit and Brand Development.Direct and control sales initiatives and bonus programs to achieve sales targets, maximize profit and mitigate or eliminate risks. Steer specific Product needs and pricing positions in the local market to ensure KPI vs Bentley and Key set competitors are met.Assist in the Stock management and optimal handling of dealersDevelop and steer Used Car Business, targets, standards and overall representations.Develop and improve the option take and bespoke rate take up via dealers.AftersalesResponsible for and manages the achievement of dealer wholesale and retail parts sales/purchase objectives:Customer Pay (CP) businessTotal parts purchasedTotal accessories purchasedAccessories Per New Vehicle Retailed (APNVR)TireCustomer Pay Per Vehicle in Operation (VIO)Loyalty & Retention ratesStock vs VOR ordering ratioLeads and steers the growth of the Aftersales business via dealer negotiation, consulting and agreement of action plans to ensure delivery of objectives.Conducts regular dealer visits, completes Dealer Contact Reports which are then forwarded for action follow-up to the dealer Aftersales management team, Dealer Principal and internal RRMC Management team.Monitors and advises dealer on stocking levels to ensure that appropriate stock is on hand to limit days a vehicle is in for service. Enhance the customer experience.Solicits commitment from dealer management to enroll personnel in required training to ensure dealers are compliant with Dealer Bonus eligibility training requirements.Monitor and advises dealer on technical Campaign completion rates.Dealer Development/CRMDirect and execute dealer network strategy to provide the appropriate retail network with the right partners, in appropriate locations with the correct level of investment, premises, CI standards and resources to deliver future growth. Including overseeing Customer Satisfaction.Manage and direct dealers and team in CRM activities within Rolls-Royce guidelines and ensure achievement of CRM targets.Counsel dealers on CRM best practices and establishing customer relationships.A custodian of the brand, champion of compliance with agreed CRM processes and monitor of corporate and visual presentation identity in their respective region.Analyze dealer Financial Statement profitability and or loss performance. Monitor Dealership OEB qualifications based on KPI performance. Ensure all required web based and instructor led training for Sales Consultants and Sales Managers are completedMarketingDirect and execute regional/local marketing and events strategy to develop awareness and acceptance of the RRMC brand, promote RRMC products and generate customer prospects and customers. Develop and approve Marketing plans in support of retail (new/used)Responsible for delivery of dealership marketing & activations for RRMC in the respective region in relation to the existing Dealer Marketing Plan, achieving brand and tactical balance.Implement the overall strategic and operational Marketing objectives for the defined area within region (e.g. contacts and opportunity targets).Manage, monitor and report achievement of 1% Communications Bonus requirements.Lead dealer Marketing staff as Brand Ambassador to protect and enhance the Rolls-Royce brand Manage and direct dealers and team in paid media activates within Rolls-Royce guidelines.Must be skilled in all marketing disciplines (ATL & BTL communications, CRM, live events, drive events, motor shows, partnership marketing and general dealer marketing services)Provide regular report updates, maintain event and activity tracker.Manage regional resources (e.g. fleet cars and budget) with care and consideration, with the best interest of the company in mind Oversee respective regional Marketing fleet; organize vehicle movements in coordination with Sales Operations Fleet Manager and external Fleet Operations CompaniesManage territory marketing budgets, initiate purchasing processes, seek approvals, monitor expenditures and review invoices for paymentFinancial ServicesManage all Financial Services programs (Residual and rate support) for new cars to support the retail target including creation of quarterly incentive programs that maximize sales volume while adhering to budget guidelines.Responsible for development, coordination, execution of all Financial Services topics including liaising with dealers to ensure communication and understanding of programs.Lead collaboration with BMW Canada Financial Services team in the areas of residual values, consumer finance, lease and loan products, credit (including applications), remarketing, risk, and dealer floor plans. Drive and manage the remarketing used car sales strategy to develop growth plans, formulate sales initiatives that will maximize volume, profit and mitigate residual value risk. Optimize the auction process and increase dealer engagement with used cars to improve residual values.Develop programs that stimulate owner loyalty and drive car sales conversion.Focus on model run outs and new product launches.OthersLiaise on Retail and Wholesale Finance with BMW Financial Services and dealers to ensure optimal business successes including the Internal Finance Department.Senior Directors to explain market conditions or host and support market visitsWork with RAM (Regional Aftersales Managers) to minimize client car issuesQualificationBachelor's Degree ideally in business or communications or equivalent work experience 5-7 years' experience in sales managing, planning roles.Keen knowledge of automotive sales, operations & processes, and competitive environment.Excellent analytic and presentation skills (advanced Microsoft Excel & PowerPoint experience).Experience in Marketing, Event Management and/or Public RelationsBasic Knowledge of automotive Finance and the retail Financing businessBasic knowledge of Ownership Services main topics and trends.Understanding of Franchise operations and Franchise lawsExperience establishing business plans and providing operational consultationFrench skills preferred (region dependent). prioritize and execute complex tasks and objectives in an independent work environmentAbility to travel up to 40% overnight.Benefits of working at BMW Group Canada include:An award winning culture.Cutting edge innovation and creativity.Incredible BMW, MINI and Motorrad employee vehicle/motorcycle programs.Flexible working models.**Highly competitive compensation.Performance incentives programs.First-rate health and wellness benefits.Education reimbursement. World-class office space.Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.Fully stocked coffee/tea bar.**We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact [email protected]: . Date posted: 04/09/2024 10:50 AM