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Account Executive Marketing Cloud - Commercial
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career. Role Description We are looking for a "Hunter" sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses.If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you.The patch is dependent on the person and tailored to your skills. Your Impact You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.Handling strategic accounts and relationships across the teamDrive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.Daily update of the salesforce.com system with accurate customer and pipeline data.Accurate weekly, monthly and quarterly forecasting and revenue delivery.Strengthen client relationships through regular engagement and face-to-face meetings Basic Requirements Excellent interpersonal, communication and people skillsShown track achievement against targets and metricsCredibility internally and with customersValidated sales forecasting abilities and revenue achievementSuccessful history of net new business and existing business upsellConsistent overachievement of quota and revenue goalsExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care , and are on Fortune's Change the World list.We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.We provide other world-leading benefits to all our employees, including;Health, Life, Trauma and Income InsuranceMonthly Wellness AllowanceFlexible Time off & leave policiesParental benefitsPerks and discountsSalesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:09 PM
Customer Success Account Manager
Microsoft Games, Sydney, Any
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM
Executive Producer, The Sunday Magazine (English Services)
Canadian Broadcasting Corporation, Toronto, Ontario, Canada
Position Title: Executive Producer, The Sunday Magazine (English Services)Status of Employment:PermanentPosition Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-05-02 11:59 PMCBC Radio is looking for an Executive Producer for our national weekly current affairs program The Sunday Magazine with Piya Chattopadhyay . We need someone who can take the existing program to the next level by thoughtfully combining excellent in-depth, contextual and documentary storytelling with responsiveness and a live energy on Sunday mornings, attracting new audiences in the 30-49 target demographic on both broadcast and digital platforms. This is a permanent, full time position based in Toronto that requires some weekend work. Please note: there is a strong internal candidate. As the show leader, you inspire and motivate your team to come up with innovative and creative ideas for the continuing evolution of this program. You embrace new challenges and are confident of success - you have a proven ability to plan, communicate, execute and deliver on change. You are a journalist with a passion for telling the stories that connect Canadians wherever they are, and however they choose to access us. You have a keen understanding of the current media landscape, and a vision for where The Sunday Magazine needs to go next, to meet our expanding audience and distribution needs. You know how to build a strategy around the digital iterations of the program's content (from podcasts to video), and how to plan for optimum cross departmental collaboration. You are focused on audience retention and growth, continuing to engage our existing audiences while growing others, especially those in the 30-49 demographic. You understand and embrace the importance of diversity of perspective, opinion and experience so that it is reflected in all hiring and programming decisions. Essential Skills Journalistic and programming experience - you demonstrate clear strengths as a journalistic leader, ensuring balance and range of perspectives on the air. You are comfortable dealing with difficult situations, and are both aware of and able to lead content decisions based on the requirements of the JSP. You have proven programming sensibility in terms of editorial relevance and innovative treatments, with a focus on providing fresh and diverse perspectives that place current events into context. Commitment to responsiveness - you understand what this means for this program and how to integrate that into the more contemplative tone of a weekend program, diving into the deeper questions behind the news of the week, and maintaining the strong production qualities of storytelling that mark the show as "must hear" audio whether that's on live or on demand platforms. Compassionate leader - you are an excellent team leader, with demonstrated skills on how to motivate people, and create the best creative environment for them to thrive in. You are experienced in change management with a proven record of introducing new objectives and priorities to a team, and implementing them in a supportive manner with successful results. Key Requirements Possesses strong organizational and time management skills that enable you to coordinate a range of staffing schedules that are both distributed throughout the week and between home and office settingsDemonstrates proficiency in balancing live/responsive and taped/reflective coverage priorities to create an audience offer that delivers both expansion upon and diversion from the news cycleExhibits nimbleness to add, change and reschedule coverage priorities proportionally as news breaks - and modify the broader program lineup as needed.Assigns, produces and edits stories encompassing a wide range of subject matter including domestic politics, international affairs, the economy, health care, science and climate, media and technology, identity, first-person stories, arts and culture, and sports; uses a variety of treatments for telling those stories including panels, long-form interviews, short-form tape pieces and documentariesShows appreciation for the role of music in programming, exhibiting knowledge of a diversity of genres, styles and CanCon, and a deft ear in selecting pitch perfect pieces to complement storiesDemonstrates writing ability that channels the host's unique voice seamlessly from opening bills and question lines through introductions and continuityManages resource allocation with the program, as well as budget and business outcomesLiaises with other programs and departments, including network news, local regions, communications and marketing and digital on cross-collaboration and promotionDevelops staff and freelance contributors by providing mentorship and opportunities; gives ongoing feedback and uses the performance management processLeads decision-making on journalistic policy, with responsibility to ensure all ethical and legal issues are addressedCommunicates with the audience, including responding to Ombud complaints.Has a minimum seven (7) years' experience of which five must involve work in broadcasting or a closely related industry, with responsibilities directly relevant to this area of assignment.Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings:1Work Schedule:Full timeSalary: . Date posted: 04/18/2024 08:07 PM