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Business Analyst (New Grad) - 12 months contract
Siemens, Oakville, Ontario, Canada
Kick start your career journey! Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate -by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we're looking forward to seeing your perspective. Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals. Why you'll love working for Siemens. Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Opportunities to contribute your innovative ideas and get paid for them! Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022. What will you do? We are looking for an analytical talent to join our team. As a Business Analyst, you will play an important role in all aspects of the commercial operations and thereby, all areas of the business. This a great opportunity to collaborate and learn from other senior members, while enhancing your overall skills and experience. Your key responsibilities can include but are not limited to: You work closely with Sales Support with pricing topics such as special price requests, price adjustments, and corrections and credit notes to the North American Region You carry out regular top line reporting and gain early insights into the development of important KPIs such as Order Entry, Revenue Recognition, Profitability & Selling Cost You analyze the financial results and increasingly develop a feel for the current business situation and further development in the fiscal year by reviewing Run Rate Data You serve as an interface between the regions and headquarters and communicate and implement business updates You get to know the local application landscape and work with reporting tools in Qlik Sense and Power BI. You support the continuous development and drive digitalization forward. You support local sales and finance topics such as the Incentive Calculator for Sales Reps and the annual Sales Target Setting Meetings and get to know the Canadian market You contribute your own perspectives and previous experience to continuously grow the North American business. What will you need to succeed? New graduate from a Bachelor/Masters in Business or Commerce Graduated from post-secondary within the last 12 months. Must have completed a minimum of one Coop/Internship in the related field Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request. Experience with SAP and Qlik Software is an asset Experience with budgeting, forecasting, financial project controlling, and assets management is an asset Proficiency / advanced skills with Microsoft Outlook, Excel and Power Point are essential Excellent oral and written communication skills Ability to manage time and resources as well as work within a team environment is essential for success in this role Available for a 12 month contract About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/02/2024 02:53 PM
Senior Consultant: Sustainability and Energy Analytics Team
Siemens, Toronto, Ontario, Canada
Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the job We are hiring experienced, professional consultants and leaders to join our growing Sustainability and Energy Analytics (SEA) team which resides within our larger North American Professional Services group. Our Professional Services group is comprised of talented consultants and industry experts. They are passionate about delivering market leading services and fully invested in our clients' enduring success. Our Sustainability and Energy Analytics (SEA) team is focused on leveraging data from assets - primarily Commercial Real Estate (CRE) properties and portfolios - and using advanced analytics systems to drive energy and cost savings.What you will be doing: As a Senior Consultant you will: • Lead highly technical energy / sustainability projects for marquee clients and their building assets. • Provide technical expertise and lead projects focused on driving down energy use intensity, while enhancing the health and resilience of our client's assets. • Perform in-depth studies and evaluations with the goal of identifying opportunities to reduce energy and water use, as well as carbon emissions. • Support our clients' teams to act on these opportunities - designing, coordinating and validating the results of retrofits and operational adjustments. • Leverage smart systems and our software to engage with clients on an ongoing basis, with a shared goal of improved performance and cost savings. • Investigate, design and support the implementation of energy and utility submetering systems. • Use submeter interval data to allocate utility costs, and to analyze system performance. • Support and develop the capabilities of team members within projects you lead. • Nurture client relationships, identifying new business opportunities, and supporting our clients and organization in their pursuit towards sustainable communities. • Develop new service offerings, leveraging our unique engineering and data analytics capabilities. • Work with multiple clients across several asset classes, including owners, managers, and operators of large Commercial Real Estate portfolios spanning Canada, United States, and an increasingly global presence. • Periodic travel to client buildings (meetings, presentations, site visits etc.) will be required.What you need to have: • Bachelor's Degree in Mechanical or Electrical engineering or similar technical field • 4+ years of professional experience in building system optimization, energy and carbon management, submetering, or building automation. • Delivery leadership & effectiveness: You are well organized and able to prioritize and manage several technical tasks under set timelines. You can maintain an emphasis on "doing really good work" during hectic and challenging times. You build credibility and trust with clients through your knowledge and expertise, and through consistent results. You find ways to continuously improve your work or that of your team - improving service offerings, delivery processes and tools. • Communication skills: You are a friendly and cooperative communicator. You maintain the interest of clients through well developed and succinct communication skills (written and oral). You are considered a positive and articulate person that can work effectively with people in any setting from the boiler room to the boardroom. • Character: You are smart and act with purpose. You always act with the utmost professional integrity and in the best interest of the company and clients you represent. You maintain a high energy level and a team-based approach in your daily interactions and efforts. You are determined and resourceful in overcoming technical or situational obstacles.What Makes You a Standout:P.Eng., CMVP or CEM designationsBrightly is committed to maintaining an equitable, fair, and inclusive workplace. We welcome diversity and encourage applications from all qualified applicants. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you do require accommodations, please send an email to: [email protected]. While we thank all applicants, however only those under consideration will be contacted for an interview. #brightlySiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/11/2024 08:41 PM
Operations Service Delivery Manager - Associate
JPMorgan Chase, Sydney, Any
Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM
Principal Consultant - Sustainability and Energy Analytics
Siemens, Toronto, Ontario, Canada
Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About The JobBrightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability, and Community Engagement. Paired with award-winning training, support, and consulting services Brightly helps light the way to a bright future with smarter assets and sustainability.Brightly's Sustainability and Energy Analytics (SEA) team members ensure our clients are leveraging the full power of their software, data, and services to realize business value, measure results, and achieve desired business outcomes.Our Principal Consultants are experts in their field and direct projects that are focused on driving down energy use intensity and carbon emissions, can confidently collaborate with our clients and their stakeholders to make informed business decisions, and are driven to increase the health, resilience, and value of our clients' assets. This position is primarily responsible for leveraging our unique engineering and data analytics capabilities, managing in-depth energy and decarbonization studies, and supporting our clients and their organization on their journey to a sustainable and decarbonized future. Ideal candidates have proven Client Account Management skills, are software savvy, and thrive in an organization focused on high-impact consultative client outcomes. They will share knowledge and experience with team members, meet business targets, and support the advancement of our software and services.What You'll Be DoingAs a Principal Consultant you will: Build partnerships with client stakeholders at the executive, management, and technical levels Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates Develop and share best practices in all aspects of client-experience management, and actively coach team members and colleagues in real-world scenarios through project-based work Provide technical expertise and lead projects focused on driving down energy use intensity, while enhancing the health and resilience of our client's assets Direct in-depth studies and evaluations with the goal of identifying opportunities to reduce carbon emissions, as well as energy and water use Support our clients' teams to act on these opportunities - supporting the design, coordination and validation of the retrofits and operational adjustments Influence the work of others, lead the work of your discipline, lead strategic initiatives, act as SME in multiple areas, and share expertise with team members Strengthen adoption of Brightly Software Products by delivering data-driven insights coupled with industry best practices Serve as an experienced advocate by working across organizational boundaries, relentlessly represent the voice of the client within client success, product, and sales Foster an inclusive culture and promote diversity of thought internally and externally Identify and take ownership in the team and corporate projects and initiatives to promote innovation and continuous improvement of our services Develop new service offerings, leveraging our unique engineering and data analytics capabilities Expand your craft by staying current with Brightly Software Product knowledge, best practices, and industry and vertical trends Provide reports for internal company projects and financials Collaborate with our Sales team on RFPs, quotes, and as a SME to properly scope and price new opportunities What You Need to HaveBachelor's DegreeP.Eng. designation 10+ years of experience in a similar role with client industry/vertical market experience Knowledge of SaaS products and operations Experience using PSA (e.g. Salesforce and FinancialForce) and Microsoft Office suite In-depth technical understanding of Building Systems, HVAC equipment, control systems, submetering systems, and utilities. Recognition as an industry expert and contributor to Professional Industry Organizations as published author, content provider, public speaker, Podcaster, or influencer. Proven ability to thrive in a fast-paced professional environment and manage multiple complex assignments simultaneously Commitment and curiosity for managing metrics and data-driven decisions Excellent communication and collaboration skills to maintain strong client relationships, clear and concise verbal and written communication Ability to interpret and make recommendations based on energy assessment reports, capital plans, and building owner objectives Must be able to travel throughout North America- about 15% What Makes You Stand OutCMVP or CEM designations Experience in mechanical design in new construction and/or existing buildings Experience in the commercial real estate (CRE) profession and/or the built environment, including but not limited to, executive leadership, management, or supervision Familiarity with carbon reduction focused certification initiatives, organizations, programs, and grants Experience architecting solutions across multiple products and services Strong organizational, time management, and project management skills Diagnostic skills, to efficiently solve client problems and engage internal stakeholders as needed Ability to mentor team members within the projects you deliver The Brightly culture We're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.Brightly is committed to maintaining an equitable, fair, and inclusive workplace. We welcome diversity and encourage applications from all qualified applicants. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you do require accommodations, please send an email to: [email protected] we thank all applicants, however only those under consideration will be contacted for an interview.#brightlySiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/18/2024 02:01 PM
Learning Business Partner APAC, Global Operations Learning & Development
Amazon, Sydney, Any
BASIC QUALIFICATIONS• 2+ years of leadership development experience. • Demonstrated ability to communicate complex information, verbally and in writing, concisely and in a manner which drives people to take action. • Demonstrated ability to influence others and execute in a customer-centric manner. • Experience planning and coordinating training, large meetings or events. • Experience with Outlook, MS Excel, Word and Learning Management Systems. • Ability to handle multiple projects, often with conflicting deadlines. • Ability to travel up to 20% of the time. • Strong Verbal and Writing communication skills.DESCRIPTIONAmazon is seeking a motivated and customer obsessed Learning Business Partner (LBP) with a history of high performance and creativity to support our Operations learning initiatives within the Asia Pacific (APAC) region. Working within the Global Operations Learning and Development (GOLD) function, the LBP plays a pivotal role as a strategic partner in the region's leadership development landscape.This role requires strong collaboration with our operational stakeholders across the globe to coordinate and organize learning events, programs and initiatives for our new and existing buildings. In addition to collaborating with members of our GOLD team, the Learning Business Partner must build effective working relationships with our partners in World Wide Operations, support functions, and various outside vendors to deliver on our customer promise. With proven experience within the Leadership Development space, the Learning Business Partner will be required to leverage this experience in order to support countries in managing their needs assessment and thinking big to provide innovative approaches for customers. A trusted partner with strong communication skills the LBP role will suit a candidate that motivates others to action, has proven capabilities in managing projects and demonstrates the ability to effectively manage, often competing, priorities. The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to focus on continuous improvement. Key job responsibilities• Build strong partnerships with stakeholders to understand their learning needs and ensure targeted solution development. Dive in to quickly learn about learners' goals and challenges, their work environment, and learning styles.• Leverage science and data driven approaches to design and deploy learning and performance solutions. Use rapid design and distribution methods (virtual, classroom, blended and multi-media) that best suit business needs and which tangibly and positively impact performance. • Manage, interpret and analyze business data to report conclusions and make recommendations based on findings.• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans. Contribute to WBR, MBR/QBR and People related papers within the region.• To identify and align individual leadership development plans, build a catalogue of learning content according to business needs and facilitate delivery and completion of training.• Provide coaching and feedback on leadership related topics working with leaders to identify leadership, coaching and management skills development opportunities.• End-to-end ownership of the GOLD associate and leader training programs at site.• Support and execute Launch Learning actions for new buildings using Road to Launch portal.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Degree in a relevant field such as business, education, organizational development, etc. • Initiative to do whatever it takes to get things done and quickly resolve unanticipated problems. • Detail oriented and excellent organizational skills; accuracy is essential. • Experience with SharePoint • Experience designing or developing learning solutions • Work experience with career progression in the field of training and development. • Learning facilitation experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 09:22 AM
Operations Manager
Amazon, Moorebank, Any
BASIC QUALIFICATIONS- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience- Excellent communication skills, both verbal and written,- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.DESCRIPTIONHere at Amazon we are currently seeking for experienced Operations Managers to join our Customer Fulfillment team in Moorebank for Night Shift and play a critical role in leading our team of Area Managers.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up. As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary. You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.Key job responsibilities: - Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, - Become a subject matter expert on specific, larger-scale processes and activities within FCs, - In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis, - You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience, - Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, - Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.We are open to hiring candidates to work out of one of the following locations:Moorebank, NSW, AUSPREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:49 PM
Senior Operations Manager - Housekeeping
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM