Overview of salaries statistics of the profession "Retail Service Coordinator in "

What You Need To KnowOpen your future to incredible career potential. Work for an industry leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you will be eligible for our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, disability coverage, life insurance plans, and an RRSP plan. We also offer wellness initiatives, parental leave, vacation accrual, paid sick leave, and more. At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY. OverviewLead the sales execution activities of a diverse sales force covering one or multiple Provinces, achieving individual, team, and organizational quotas through strategic planning and operational oversight. Primary Responsibilities Manage and coach a team of Provincial Sales Managers, Field Sales Managers, Trade Development Managers, Key Account Managers, Territory Managers and Trade Development Coordinators to drive commercial performance and talent development Stay apprised of federal and provincial laws affecting the beverage/alcohol industry within regional responsibility Foster Senior Level relationships with Liquor boards across regions to execute Trade Development objectives and stay abreast of industry regulations Design and implement strategic sales plans for key accounts (Retail & On Trade), establish territories, quotas, and goals, and coordinate sales distribution Conduct sales meetings, train, motivate, and develop the team to achieve sales targets and improve product distribution Develop KPIs, track and report key commercial, operational, and financial metrics Additional Primary Responsibilities Oversee Regional P&L, annual budget planning and the Latest Estimate (LE) management process Collaborate with Trade Development and Supplier Development teams on supplier visits and execute Route-to-Market strategies Analyze expenditures and align with budgets to ensure financial objectives are met Lead collaborative working relationships with internal teams to develop and validate sales objectives and reports Prioritize investments in enabling technologies to enhance sales productivity Identify opportunities for process improvement and facilitate functional partnership meetings to optimize forecasting and demand planning Perform market visits and manage escalations, guiding brand priorities and best practices Perform other duties as assigned Minimum Qualifications Bachelor's degree in Business Administration or related field and five years of experience in financial analysis and consumer goods sales. Minimum 5 years of leadership experience managing teams in sales. Comprehensive understanding of beverage/alcohol industry regulations and product knowledge. Proficiency in Word and Excel, including advanced functions. Strong project management, organization, and time management skills. Excellent communication, customer service, and interpersonal skills. Physical Demands Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO StatementSouthern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.Salary: . Date posted: 04/06/2024 12:36 PM

BASIC QUALIFICATIONS- 3+ years of professional or military experienceDESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With increasing complexity of today's ecommerce and rise of opportunities, the SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.The SAS program is seeking a dynamic and motivated Marketplace Consultant who will be responsible for working with a group of Selling Partners to help them grow their business on Amazon, offering support on launching on new programs, exploring Amazon's marketing tools, advising on account strategy and selection listing. The Marketplace Consultant will be expected to develop and convert a sales pipeline using a highly consultative and data driven approach, as well as onboard and build long-term relationships with the key decision-makers within the prospective accounts. Given the early stage of the program, you will also be responsible for developing processes, tools and content for this service. This is an opportunity for you to play a vital role in shaping a key growth program for Amazon Australia, developing our portfolio of solutions alongside cross functional teams and colleagues in other countries.The ideal candidate will be excellent at influencing external stakeholders, consulting and account management skills, possess a track record of taking initiatives and using data and tools to drive business growth, implementing process improvements and scaling up programs, and be comfortable with operating in an ambiguous environment.___________________________________Our team operates out of our fabulous CBD office conveniently located near many transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Create and articulate compelling value propositions around the SAS program and service offerings.- Identify, qualify, and engage with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.- Manage a portfolio of Selling Partners to drive individual strategies, manage timelines, expectations and owning communications, leveraging a strong understanding of Amazon programs, tools and processes.- Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.- Implement and track metrics to measure success of the sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.- Prepare and present performance deep dives to facilitate regular discussions around business progress, current challenges, and strategic plans with your Selling Partners.- Develop a thorough understanding the competitive environment, including knowledge of complementary and / or competing product offerings.- Lead additional projects such as conducting competitive analysis, developing content, inventing processes and tools to the benefit of our internal and external stakeholders.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing- Experience within e-commerce or Retail fields- Experience in selling nascent products/services into new marketsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:17 PM

BASIC QUALIFICATIONSBasic qualifications• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management ,Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. • Education: Bachelor's degree or equivalent. • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Communication: Excellent verbal and written communication. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. •Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm.DESCRIPTIONThis role is based in our Toronto office.The Canadian Strategic Account Services (SAS) Core organization is seeking a Customer Success Manager to help shape the future of the program. The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and surface program suggestions and areas of improvement to leadership. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Canada Store. If you are interested in growing Amazon's leading brands, then we're interested in youKey job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating selling partners regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth • Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, assist with developing solutions, and testing. • Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Seek out new opportunities for customers and Sellers that drive towards their goals. Create tailored solutions and recommendations where out of the box thinking is required. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate. • Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction. • Work with other partner teams to assist cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a "consultant" role with oversight of key strategic activities that are underway for the Seller. Work with manager to follow up, escalate, and clear blockers as appropriate. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence • Improve team efficiency and optimize previously defined processes. • Assist with the design of tools, standard operating procedures and processes of Seller Services. • Work with manager to Identify, quantify, and define feature enhancements and new products to improve Amazon Canada product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.About the teamWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS• Experience in E-Commerce, Corporate Retail, Consulting and/or B2B • Superior communication and presentation skills • Effective territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.• Understanding of retail math and formulas for the purpose of making business decisions.• Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/10/2024 09:12 AM

BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experienceDESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With increasing complexity of today's ecommerce and rise of opportunities, the SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.The SAS program is seeking a dynamic and motivated Marketplace Consultant who will be responsible for working with a group of Selling Partners to help them grow their business on Amazon, offering support on launching on new programs, exploring Amazon's marketing tools, advising on account strategy and selection listing. The Marketplace Consultant will be expected to develop and convert a sales pipeline using a highly consultative and data driven approach, as well as onboard and build long-term relationships with the key decision-makers within the prospective accounts. Given the early stage of the program, you will also be responsible for developing processes, tools and content for this service. This is an opportunity for you to play a vital role in shaping a key growth program for Amazon Australia, developing our portfolio of solutions alongside cross functional teams and colleagues in other countries.The ideal candidate will be excellent at influencing external stakeholders, consulting and account management skills, possess a track record of taking initiatives and using data and tools to drive business growth, implementing process improvements and scaling up programs, and be comfortable with operating in an ambiguous environment.___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Create and articulate compelling value propositions around the SAS program and service offerings.- Identify, qualify, and engage with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.- Manage a portfolio of Selling Partners to drive individual strategies, manage timelines, expectations and owning communications, leveraging a strong understanding of Amazon programs, tools and processes.- Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.- Implement and track metrics to measure success of the sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.- Prepare and present performance deep dives to facilitate regular discussions around business progress, current challenges, and strategic plans with your Selling Partners.- Develop a thorough understanding the competitive environment, including knowledge of complementary and / or competing product offerings.- Lead additional projects such as conducting competitive analysis, developing content, inventing processes and tools to the benefit of our internal and external stakeholders.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:23 AM