Overview of salaries statistics of the profession "Technical Logistics Team Leader in Australia"

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022.We have an opening for a Service Coordinator to join our team. Your ability to work in a fast paced environment, will add to your successful in this role!What will you do?Within Siemens Smart Infrastructure division, you will work in the Fire Alarm Services, Building Automation, security department. Your primary focus will be in Service Coordination, with involvement in Billing Coordination.Service Coordination: focus is to respond to calls from customers, to understand their needs and to respond appropriately. You will dispatch and schedule technicians to on-call services and planned maintenance visits to guarantee customer satisfaction and to optimize profitability of the division. Provide support, information, prioritization and coordination of activities and resources Handle incoming customer service requests via the phone or email, resulting in a service work order to begin the scheduling and dispatching process. Schedule and dispatches activities and resources to execute Service Agreements and customer requests. Handle decisions regarding the scheduling and movement of resources and material. Schedules and dispatches resources to meet customer expectations based upon nature of call, urgency, contractual obligation, available resources and customer needs. Proactively follow-up with customers after completion of services to ensure a high level of satisfaction with quality of work received. Arrange all necessary materials, documents, tools and equipment to complete tasks Monitor progress on jobs via feedback from Technicians on a regular basis and take action Ensure on a weekly basis that all the necessary information documentation files, works reports, timesheets etc. provided by the technician is recorded on SAP. Coordinate close daily general tasks, take service calls, dispatch a group of Technicians. Support the invoicing team and the technical team in communications with customers. Make sure work is fully completed and ready to invoice. Attend to queries and questions from the billing coordinator & Collections Team. If you have a strong interest with providing excellent customer care based on Service contract, this position will be ideal for you!What will you need to succeed? Experience and ease of working in a High volume and fast paced environment 2 + years of experience with in depth customer facing service, end to end support 2+ years experience in scheduling Service Technicians Experience and proficient with the Microsoft Products and Office Suite Understand the client's needs and respond to them effectively & efficiently Be organized: know how to prioritize tasks and complete them on time Quality focused: follow established standards Ability to work independently, with minimal supervision Motivated and efficient under pressure; good problem-solving skills Sense of empathy; Team spirit; Collaboration skills Strong verbal and written communication skills Bilingual (English/French) verbal and written communication skills SAP knowledge, as asset Field service dispatch experience, as asset About us.We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/19/2024 02:03 PM

Change the future with us. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a graduate -either by beginning your career with us or through a co-op placement. Whichever path you take, we're looking forward to seeing your perspective. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022.Are you looking for relevant experience in your field? This is an ideal opportunity to gain practical experience as a System Specialist and build a career with Siemens Canada! This is a 4-month opportunity with the possibility of extension. What will you do? You will have the opportunity to work alongside, and job shadow a Senior System Specialist when performing the following: Performs wiring checkout, system start-ups programming, utilizing commissioning tools provided Graphics creation database management Works towards the project schedule and work package received from the supervisor and or project manager and maintains regular communication on the status and execution of the projects assigned Present a professional image of Siemens when communicating with customers at all levels; establish a good working relationship with all customers Ensure that all site files/shop drawings/documentation are kept up to date for each contract Ensure all work adheres to the company safety rules/statutory regulations/customers Additional responsibilities will include material tracking, delivering, project documentation support What will you need to succeed? Currently enrolled or recently graduated from a college, university or technical school in electrical, mechanical, instrumentation or control engineering program Willingness to attain practical skills and knowledge of building systems and relevant standards Self-motivated and calm under pressure Able to communicate effectively and work though complex problems IT literate and possess proficiency in Windows applications, including MS Office suite Valid driver's license in good standing is essential Communication Protocols: BACnet, Modbus, TCP/IP, MSTP is an asset Assets: Knowledge of building mechanical systems; training and certification in a related trade; understanding of the Building Code as it pertains to automation; specific technical knowledge of Siemens building automation systems. About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/19/2024 02:02 PM

Technology driven, problem solvers Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. "Unsolvable" is a foreign term, and you go the distance. Your focus on the customers' needs makes you an invaluable partner. When you join our team, the possibilities are endless. Why you'll love working for Siemens! Freedom and a healthy work-life balance- Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast-evolving, innovative technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology, sustaining communities, and making a positive impact on the community. Participate in our celebrations, social events, and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? Performs preventive maintenance and diagnostics on systems and components according to the service level agreement Tests and verifies system readings ensuring an optimal system operation Diagnoses trouble or defects, determines corrective action and repairs system; discusses and documents problem with customer and or office and advises of the best course of action Completes upgrades adjustments and instrument calibration on systems and components following issued instructions Responds to customer emergency service calls on-site or remotely checks indicated points of trouble. Analyses the requirements of systems involved, checks and test systems components Works with other employees, companies, or external service providers or vendors to arrange servicing to resolve problems Through detailed service reports, documents the work executed, issues resolved etc. Work as a trusted advisor for the customer Advises Account Engineer on equipment required and time estimation for replacement parts following service visits Work with the sales representative and service account engineer to identify additional opportunities, including time and material, system extensions, upgrades and service contract expansions Proceeds with new work as per issued guidelines Participates in service turnover on assigned jobs What will you need to succeed? Requires college technical degree or equivalent combination of education and related practical experience in building mechanics, instrumentation Engineering and Technology, Control Technician Apprenticeship and control or related area. Good knowledge of English, both written and verbal An understanding of Building Automation systems and relevant standards Proven diagnostic skills - able to systematically identify and resolve technical problems Self-motivated and calm under pressure Experience in delivering high quality customer service to a broad range of customers Driver's license is essential About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/20/2024 08:54 PM

Mechanical Maintenance Technicians- Boyne Smelter The perfect balance, our rosters gives you more time for the things that are important in your life and to your family and communityPermanent employment which includes attractive salary, annual bonuses and a huge range of additional benefits which are designed to make your life betterOur friendly teams look after each other because your safety and wellbeing are always our priorityWhere we're all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.About the roleFinding better ways to provide the materials the world needs.We currently have various opportunities for Mechanical Maintenance Technicians on site to join our high performing Maintenance teams across our BSL (Boyne Smelter) Operations. Whether you're new to your trade or an experienced professional, and whatever industry you have exposure to, we have opportunities that will provide interesting work and growth opportunities for everyone.Your experience, career goals and lifestyle preferences will determine whether you join our Metal Products - Planned Maintenance & Reliability Maintenance Teams, our Carbon Maintenance - Bake & RR3, Defect Elimination, and Green RR1&2 Teams, our MEW & MWS - Crushing & Conveyors, Scrubbing & Conveyors, and Maintenance & Engineering Workshop Teams or our Reduction Line Maintenance - Line 1 & 2, and Line 3 Teams. We are currently actively seeking passionate, safety focused Mechanical Technicians in the below teams and will have upcoming vacancies for other teams, so we encourage you to apply now- Materials, Crushing and Conveying Team - 2IC / Step-up opportunities (9-day fortnight)Experienced in a mechanical trade with the experience, ability and interest in stepping up when required to lead and supervise a team of tradespeople, providing guidance, support, and motivationMaintenance & Engineering Workshop - Machinist (day shift lifestyle roster)All-rounder workshop experience in CNC machining and Mazak programming, maintenance on machines and other workshop equipment when required, use of precision measuring instruments to ensure accuracy of machined parts and able to interpret technical drawings.Metal Products - Planned Maintenance (day and night lifestyle roster)Duties as belowReduction Line - (day and night lifestyle roster)Duties as belowAt Boyne Smelter, we are passionate about safety, we look out for each other and work together to find better ways to do things. You'll be supported by leaders who care about your development and will help you achieve your career goals.Reporting to the Maintenance Crew Leader for your team, your role may involve:Maintaining mechanical assets across the smelter, focused on unplanned breakdown or plant limiting work, troubleshooting and problem-solving equipment failures and improving reliabilityIdentifying defects and providing feedback on asset performance and healthConfined space and working at heights activitiesWorking autonomously, being reliable and positively contributing to the maintenance team, understanding the requirement to maintain assets in a safe and reliable conditionIdentifying and implementing improvement initiatives which will involve working with many different disciplines within the organisationPromoting and identifying HSE opportunities to improve equipment, processes and behavioursWhat you'll bringA commitment to the safety of yourself and your teamRespect for others and an all-inclusive mindsetValid C Class drivers licenceA Mechanical Engineering or Fitter & Turner trade qualificationProven history of fault finding and repairs on various fixed plant equipmentProven maintenance experience working in heavy/industrial industryIf you are excited about the role and think you have what it takes but your experience doesn't align 100% we still want to hear from you. We are committed to promoting diversity within Rio Tinto and as a special measure to we strongly encourage women to apply.What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.Full relocation provided to Gladstone, Queensland from elsewhere in AustraliaBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoA competitive base salary reflective of your skills and experience with annual incentive programComprehensive medical benefits including subsidised private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access tofamily-friendly health and medical wellbeingsupportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits themExclusive employee discounts including hotel stays, banking, accommodation, cars, retail and moreAbout Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards.But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingBoyne Smelters Limited is Australia's second largest aluminium smelter with a 1,000-person strong workforce. Located approximately 20km south east of Gladstone at Boyne Island on the Central Queensland coast, BSL produces around 500,000 tonnes of aluminium per annum. Activities at BSL include manufacturing carbon anodes in the carbon plant, aluminium production (smelting) in reduction lines, and casting of molten material into aluminium products ready to ship. The smelter is connected via a conveyor belt to the Queensland Alumina Limited refinery for the supply of alumina. BSL is committed to protecting the environment and ensuring safe work practices where people feel safe at work and care for each other.Salary: . Date posted: 03/22/2024 07:18 AM

Technology driven, problem solvers Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. "Unsolvable" is a foreign term, and you go the distance. Your focus on the customers' needs makes you an invaluable partner. When you join our team, the possibilities are endless.Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022.What will you do? Perform installation and service activities on Access Control, CCTV, and Intrusion Security systems from small to large installations on customer sites. Read and interpret blueprints, diagrams, schematics, submittals, and specifications. Complete final commissioning reports for submittal to customers and carry out system acceptance tests with AHJ's and other interested parties (i.e. Maglock Inspections). Maintain up to date knowledge of various product lines. Manage and coordinate sub-contractor installation as required. Identify and sell basic product enhancements to customers. Participate in job site final walk on assigned jobs and/or final completion for systems to service turnover on assigned jobs. Complete As Built drawings on the completion of the job when required. Conduct training and development classes for customers on site or at the branch. Deliver technical support, coaching and direction to end users and junior technicians as required. Assist in developing employee training programs for employees and customers. Present a professional image of Siemens when communicating with customers at all times. Establish a good working relationship with all customers and adhere to the company dress code. Complete and submit timesheets, expenses, and other necessary information on time on a weekly basis. Participate in travel throughout the district business area when required. Must participate in the after-hours on-call service support team. What will you need to succeed? Minimum 5 years of experience within the Electronic Security Systems industry Completion of a college diploma in Electronics or Computer Networking Demonstrated ability to physically install program and troubleshoot small to large scale IP Based Access Control and CCTV Systems. Direct knowledge and experience in at least on of the following access control systems is a must. (SiPass, C-Cure, Genetec, Keyscan). Direct knowledge and experience in at least on of the following video management systems is a must. (Siveillance, Genetec, Milestone, DVTel). Experience in installing and programming DSC system is an asset. Good Working Knowledge of Networking (IP Addresses, Subnets, Multicast audio/video) Strong written and verbal communication skills and customer service focus is a must. Proficient in the use of computers including Windows operating systems and MS Office applications, specifically MS Word and MS Excel (create spreadsheets, basic formulas, sort data) Strong troubleshooting skills with working knowledge of electronic test equipment including a multimeter. Critical thinking skills to think "outside the box". Ability to manage multiple assigned service tickets and small works accurately and efficiently and adapt to changing customer needs and follow up with service and Customer Service Manager with outstanding issues. Ability to run wires and fish door frames and wall on small installations. Ability to express clear technical solutions in a clear and concise manner. Ability to train customers on basic operations of systems. Ability to lift equipment and tools up to 40lbs. Ability to climb ladders and scaffolding. Available to travel to customer sites (occasional overnight travel) Currently possess a valid driver's license in good standing Assets: Working at Heights (WAH) Certification; Lift Certificate; certification(s) in C-Cure, Genetec, Milestone About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/22/2024 08:42 PM

You are a strategic thinker passionate about driving solutions. You have found the right team.As a Team Member, you will act as a central point of contact for the client, ensuring all customer service-related tasks are completed promptly with a high degree of quality and efficiency. You will focus on resolution of all technical troubleshooting and account investigations and issues, identifying and resolving workflow issues and on ensuring clients' needs and expectations are formally discussed and analyzed to ensure that agreed quality standards are maintained.Job Responsibilities Field incoming inquiries from the product/segment classified client channels, such as '800'-telephone number; fax; email; mail as it relates to Chase Connect related products. Inquiries normally fielded by the Solutions Center staff are - Log On Assistance, Basic Browser Troubleshooting, Payments related inquiries and transactions, Money Movement related inquiries and transactionsAdhere to the policy, procedures and standards as governed by ISO, Risk and Compliance standardsEnsure the prompt resolution of all customer queries while ensuring the client experience is world class.Investigate and resolve generic issues that generate escalated enquiries Assist Relationship Managers, Internal Partners, Client Service Professionals with queries on customers' accounts (e.g. following up on old queries or updates, escalations, etc.)Identify clients calling for transactional data and for manual payments in order to offer them the use of internal tools and Chase Connect platforms, and discuss the benefits with them for self-serve.Investigate and inform senior management of potential processes that could reduce exposure. (i.e., formatting issues, inconsistent procedure interpretation among service centers, incorrect processes, etc.)Track all inquiries received into the service center regardless of channel in the case tracking tool Navigator. Prioritize responsibilities to ensure individual goals and objectives are met as defined in the scorecard.Required qualification, skills and capabilities:Excellent communication skills (verbal and written) with emphasis on banking terminologyDemonstrate listening skills and ability to utilize probing questions to accurately assess inquiry or requestAbility to work in a fast-paced environment and an adaptability to changeStrong problem-solving and decision-making skillsExhibits ability to work effectively in a team environmentProficiency in MS Windows and Office with the ability to work with multiple applications at the same timeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/27/2024 10:27 PM

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. Who you are You have a proven sense of organization and you are detailed oriented. You aim for a high standard of quality in everything you do. Your positive customer service-oriented attitude ensures that you thrive in a fast-paced environment with tight deadlines. You are versatile and welcome variety in your work. A work environment where the days are not the same is a great stimulus to you. You also enjoy learning, collaborating, and exchanging ideas with others to produce extraordinary results. What you bring: At least 3 years of experience in administrative support services in the commercial real estate industry or any other professional services industry.Intermediate proficiency in the Office suite including MS Word, Excel and PowerPoint.Excellent oral and written communication skills in both French and English.Excellent organizational and task prioritization skills.Experience conducting legal documentation example, offers/counter offers, commission agreements, listing agreements, etc.Manage and organizing Outlook (email & calendar), monitoring emails, booking calls with clients, understanding priorities. Bonus skills Experience in commercial or residential real estateInterest and ability to use new technology (customer relationship management systems, billing, etc.)Proficiency in Adobe Suite (InDesign, Photoshop, etc.) What success looks like You have strong capacities in planning, organization, and prioritization of tasks to complete any project entrusted to you.You have experience in coordinating projects presented to clients or potential prospects.You are confident in your ability to maintain a good relationship with clients and colleagues in various departments (data, research, marketing, and brokerage operation specialists). ----------------------------------------------------------------------------------------------------------------------------- Qui êtes-vous Vous avez un sens de l'organisation éprouvé et l'œil aguerri pour les détails. Vous visez un standard de qualité élevé dans tout ce que vous entreprenez. Votre attitude positive orientée vers le service a la clientèle fait en sorte que vous vous épanouissez dans un environnement au rythme soutenu et aux échéances serrées. Vous faites preuve de polyvalence et accueillez favorablement la variété dans votre travail. Un environnement de travail où les journées ne se ressemblent pas vous stimule grandement. Vous aimez aussi apprendre, collaborer et échanger des idées avec les autres pour produire des résultats extraordinaires. Votre apport Au moins 3 ans d'expérience en services de soutien administratif dans l'industrie de l'immobilier commercial ou toute autre industrie de services professionnels.Une maîtrise de niveau intermédiaire de la suite Office, y compris MS Word, Excel et PowerPoint.Excellentes aptitudes pour la communication verbale et écrite en français et en anglaisD'excellentes capacités d'organisation et de priorisation des tâches.Modifiez avec succès des documents légaux exemple, des offres/contre-offre, contrats de commission, contrats d'inscription).Connaissance de l'aspect de recherche (taxes, démographie, statistiques, zonage, etc.).Compétences de gestion et d'organisation d'agenda Outlook d'un conseiller (courriel et calendrier), dans la planification de rencontres avec les clients et leur priorisation. Autres compétences ou expériences (un atout): Expérience en immobilier commercial ou résidentielIntérêt et aptitudes pour la nouvelle technologie (systèmes de gestion de la relation client, facturation etc.)Connaissance pratique d'Adobe InDesign et de Photoshop Ce a quoi ressemble le succès Vous avez de fortes capacités en planification, en organisation et en priorisation des tâches afin de mener a terme tout projet qui vous est confié.Vous avez de l'expérience dans la coordination de présentation pour des clients ou des prospects potentiels.Vous êtes confiant dans votre capacité a maintenir une bonne relation avec les clients et vos collègues des différents départements (spécialistes des données, de la recherche, du marketing et des opérations de courtage).#LI-CB1#LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 03/27/2024 08:11 AM

Organization OverviewJPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. With over 240,000 employees, we serve millions of consumers, small businesses, and many of the world's most prominent Corporate, institutional, and government clients. Our major business units include Asset & Wealth Management, Corporate & Investment Bank, Commercial Banking, and Consumer & Community Banking.Function OverviewParty Reference Data Operations team supports compliance and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations. Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm's global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it's not the easy thing.If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.Data Quality Exception Management team is responsible for managing all data quality exception covering Party CIP attributes, Duplicate Party management and additional support services for internal and external parties of JP Morgan.Key Responsibilities: Review and investigate the assigned Data Quality Exceptions within SLA as part of Data Remediation process Document procedural changes on periodic basis by working with Change Management team Partner with multiple teams for resolution of the exceptions in Data Management Tool Ensuring all Data Quality functions are performed with the highest standard and in compliance with the internal procedures Highlighting any discrepancies in Data Quality process to ensure all exceptions are addressed To be proactive in identifying process and knowledge gaps Handling and monitoring issue and email queries and escalating issues promptly to the Manager A proactive approach to problem solving, taking ownership of issues, and having the determination to follow things through Daily MIS reporting on the completed task Maintain MIS report as required Maintain accurate volumes / productivityRequired Skills and Qualifications: Bachelor's degree and related business experience required 3-5 years of experience in financial services or related industries including Reference Data or similar functions Ability to work independently and support the function End to End Reference Data Remediation experience Good Communication Skills (Verbal and Written) Proficient in MS Excel and PowerPoint Attention to detail and good Analytical Skills Change/Automation mindset Flexible to shifts and should be able to deliver as a part of the teamAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/28/2024 10:21 PM

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.Roles & responsibilities1: Monitor daily rejection analyze repetitive failures plan corrective & preventive actions monitor implementation & effectiveness.2: Manage team of workers for rework section3: Manage team of officers doing debug activity on day-to-day basis.4: Guide, train the team for debug activity.5: Identify need to make A3, 8D steer CFT during A3, 8D exercises.6: Participate in daily, weekly monthly meetings & report rejections & its analysis.7: Monitor & control Nonconformance cost on daily basis.Team size: Workers 3, Officers 3, contract 1Education:Diploma in Electronics, Electronics & Telecommunication with min. 10 years of relevant experience. BE Electronics, Electronics & Telecommunication with min. 6 years of relevant experience.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:18 PM

BASIC QUALIFICATIONS- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Experience with Microsoft Office products and applicationsDESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Speak, write, and read fluently in EnglishSalary: . Date posted: 03/29/2024 09:24 AM

DESCRIPTIONAmazon's Perfect Order Experience (POE) Operations team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Our mission is to make Amazon.com the safest place to transact online. An ideal candidate will be a self-starter who is passionate about discovering and solving complicated problems, innovative, analytical and hands-on program manager to drive standardization and innovation in process, layout, material flow as well as learning and development across PQ & TORX Org's.The Program Manager will play a critical role in the development and application of Continuous improvements in Operations, business, program and products. We are seeking an individual who utilizes Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems by streamlining processes and improving quality. You will drive speed, quality, and simplification throughout by eliminating rework loops, reducing and automating manual work including ML models, identifying and implementing best practices across the business, and minimizing process variance through standardization and automation. You will execute these priorities through Continuous Improvement initiatives, Kaizen events, and supporting critical programs and projects. You will be responsible for leading and driving process improvements (short-term wins) as well as technical improvement (long-term wins) efforts.Key job responsibilitiesThe incumbent will own the following - • Drive Process, Tools and Policy Standardization across PQ & TORX functions, including providing direction, coaching & feedback.• Drive improvement plans aligned to business goals, providing method and skills for high quality process improvement, and promote Kaizen involving all levels of the organization.• Responsible for analyzing risks, friction points, and developing scalable prevention solutions. Collaborate effectively across teams to solve problems and deliver against high standards. Utilize various tools and data sources to provide insights effectively. Build operational and business metrics to drive improvements• Own improvement of cost efficiency initiatives by collaborating with Operations, Program, SEPO Product and Policy teams. • Performs quantitative analysis of key process indicators to identify opportunities for process improvement. • Program manage the development and training of Continuous improvement methodology and concepts for employees and leaders.• Collaborate with tech/ non-tech leaders to create & guide roadmaps, risks, risk mitigation plans for product/ process enhancement or leverage automation. Partner with POE leaders to optimizing outcomes and customer experience by making tradeoffs.• Lead JDI/Kaizen and Hackathon events in collaboration with multiple stakeholders.• Continuously identify new opportunities which can be scaled across SEPO functions• Effective communicator driving issue resolution and insights to both technical and non-technical audiences. Conduct weekly metric reviews, identify issues, and hold team members accountable for progress. They will also own writing reports/documents that detail the progress to leadership on a frequent basis.About the teamAmazon's Perfect Order Experience (POE) Operations team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Our mission is to make Amazon.com the safest place to transact online. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- MBA- MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years of managing stakeholders in cross-functional project experience- 5+ years of change management experienceSalary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONProgram Manager - DSP India , Last Mile Transportation program team Amazon is looking for a motivated individual for the profile of Program Manager. The role is a part of the Last Mile central program team under the Delivery Service Provider network.What this role is aboutThis role is work on building and driving the programs for DSP network. It will require the PM to work with multiple cross functional teams including AMZL leadership & channel teams, tech, finance, analytics, legal, WW teams and HR to understand the processes, build solutions and proposals for IN suited business The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.As a program manager, you will: • Gather requirements and conceptualize solutions to solve a business problem. • Work with key stake holders across various functions to define and launch a program. • Program-manage technical integration with Amazon systems across retail, merchant, transportation operations and finance technologies and setup end-to-end operational, accounting, and financial, taxation requirements, and performance measurement and customer satisfaction related processes. • Launch and expand the program as per Amazon's requirements while being responsible for all customer satisfaction, performance, compliance, accounting and financial related metrics.- It requires an individual to showcase judgment and decision making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon.1. Basic Qualifications• Completed Bachelor's Degree in Engineering, Logistics, or similar field from an accredited university• Experience in data analysis using Excel and documentation for high-level stakeholders• 5+ years of experience in program management (multiple project drive and management)2. Preferred Qualifications• Completed Master's Degree in Business Administration (MBA), Logistics, Finance or similar field from preferably a top-tier Business School• 5+ years of relevant experience that shows how to organize, find solutions and follow through till conclusion• Experience in handling compliance related programs/projects• Skills to handle analysis tools such as SQL• Able to speak and present effectively before the appropriate audience and experience in communicating expectations and requirements with business teams through written proposals• Experience with communicating with high-level stakeholders including Director level decision makers• Desire and ability to learn quickly with strong appetite for knowledge• Experience in large-scale cross-functional projects with global stakeholders• Experience in planning network-wide strategies and knowledge of operations at a detailed/practical level• Excited about working in a diverse group and contributing to an inclusive cultureKey job responsibilities- Understand business, problem solve and design solutions/process- Achieve business goals by driving channel / ops and other cross functional team members- Track and deliver assigned metricsWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Experience in complex problem solving, and working in a tight schedule environmentPREFERRED QUALIFICATIONS- Master's degree- 5+ years of managing stakeholders in cross-functional project experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in analyzing data to drive decisionsSalary: . Date posted: 04/02/2024 09:21 AM

As a Credit Support Manager I, you will directly manage a group of Specialists and/or Analysts who are responsible for 1) Engaging with our customers to offer options that provide appropriate solutions and/or 2) Processing the work associated with this function. You will use your knowledge, experience, and relationship-building skills to enhance the performance of the department, the line of business through active participation on specific projects, and as part of the Site Leadership Team.As a Credit Support Manager at JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.Job responsibilities Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business. Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary. Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards. Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation. Required qualifications, capabilities, and skills Minimum 3 years of experience in customer service or in the function being managed Verbal and written communication skills Influencing skills Change management skills Prioritization skills Data analysis skills High School diploma/GED required Preferred qualifications, capabilities, and skills Previous financial industry experience People management experience 2 years of experience in a call center environment, for call center roles If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll... Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more Provide opportunities for professional growth and advancement Provide a work environment of high-energy employees that are trained, coached, focused, and driven Provide paid classroom and on the job training, including industry leading benefits that start on day one Respect and value diversity, integrity, and teamwork Work scheduleWork schedules will vary. Candidates must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/01/2024 10:24 PM

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.As a Strategic Analytics Associate in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. In this role, you will support innovation & design as well as assist in development of risk strategy, risk policy, automated process and technical implementation of analytical solution, dashboards, and associated processes for CCB risk team. You will be required to work closely with senior team members and wide range to stakeholders such as business, data providers, and support functions to understand requirements, complete feasibility study, and create proposals from business analysis.Job Responsibilities Provide strong analytics & data management expertise to act as an individual contributor supporting risk teams by coordinating with various stakeholder and ensuring delivery per business needs. Manage business requirement in a structured manner, keep stakeholders updated on progress & challenges and navigate through various stakeholder to deliver on work assigned. Work closely with business lead, business functions, senior leads to understand business/technical requirements, Create design proposals and gain buy-in. Perform data analysis using technical tools e.g., Python, SAS, SQL, MS-Suite. Document project outcome is a concise & effective manner, and present to stakeholder. Perform BAU responsibilities within defined SLA. Required qualifications, capabilities, and skills Bachelor's degree Minimum 3 years of professional experience related to data analytics in financial services Strong MS Office suite skills (Excel, Word, PowerPoint, Visio, Project) Excellent verbal and written communication skills Experience in data analytics, data management, reporting and dashboard Experience in data processing & analytical e.g., Python, SAS, SQL, Pyspark Strong problem-solving skill and ability to navigate towards solution. Preferred qualifications, capabilities, and skills Experience of working in an Agile framework Experience in risk strategy, risk modelling, automation About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/01/2024 10:24 PM

DESCRIPTIONAt Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon's Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers' experience. You will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our European Fulfillment Centers. We are looking for a passionate, analytical and technical person who will relentlessly dive deep, improving the accuracy and efficiency of the planning process. An analyst will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate the ability to think broadly and strategically about operational initiatives. They will experience a wide range of problem-solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations' leadership, HR, finance leadership, supply chain, transportation, work force staffing and others.Key job responsibilitiesKey job responsibilities• Supporting with input forecasting using trend analysis and statistical modeling to drive decision making.• Be responsible for the Production Planning as well as cost and service optimization• Building short/medium and long term operational plans to minimize variable costs associated with staffing• Analyzing and solving business problems with focus on understanding data deviations, their root causes, and driving forward-looking opportunities• Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.• Participate in global operational and production planning initiatives and project roll outs to cater to growing business needsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS• Degree in mathematics, statistics, computer science, engineering, economics or related field • Experience translating roadmaps and key performance indicators as well as recommendations to senior leaders • Experience in quantitative research or analyses • Experience in Supply Chain management/ Operations • Experience working with SPSS, SAS or other statistical software packages• Experience utilizing SQL • Advanced Excel and Access skillsPREFERRED QUALIFICATIONSPlanning & Optimization Systems, or Enterprise Resource Planning Systems, with the ability to influence technical teams to achieve the right technical solutions Operations Research or Capacity Planning experience strongly preferred Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Ability to meet tight deadlines and prioritize workloads Ability to closely work with operation, finance and planning leaders to manage lead-time, capacity, and optimize the impact of labor on supply position throughout the entire supply chain.Salary: . Date posted: 04/02/2024 10:31 PM

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2023.This is an ideal opportunity for an experienced intermediate/senior Service Specialist (Field Technician, Building Automation Systems) to join our team! Early Talent professionals will be also be considered.What will you do? Work safely by following the highest standard of safe work procedures and abiding by all applicable legislation and regulations Represent Siemens at a range of customer premises in an appropriately professional manner Work in collaboration with partner companies and their representatives Diagnose problems, determine corrective action and repair BAS systems Perform preventative maintenance and diagnostics on BAS system components Document problems for your customer, discuss, and advise them on the best course of action Provide field information as needed to the central dispatcher and other administrative support Identify and bring forward additional business opportunities including time and material work, system extensions, upgrades, and service contact expansion Complete repairs, replacements, upgrades, adjustments, and calibration on BAS systems by following written instructions Pursue ongoing learning in order to keep up with changes in the industry, new products and technologies, and new customer requirements. Conduct training and development classes for customer operators and technicians Assist delivering technical support coaching and direction to end users and colleagues Ensure that all records are kept up to date including, drawings, service records, and instructions Location: Greater Toronto Area (GTA)What will you need to succeed? A professional certification, college diploma in building automation systems, industrial, electronics, instrumentation, electrical or control engineering, information technology or a related field.Ideally 2 - 4+ years of experience in Building Automation Systems Diagnostic skills: ability to systematically identify and resolve technical problems Ability to deliver high quality service to a variety of customers Ability to stay calm and professional under pressure, willing to communicate and work though complex problems Autonomy, resourcefulness and strong organizational skills IT literate and possess proficiency in Windows applications, including MS Office suite A valid driver's license and ability to drive a company vehicle to customers in GTA Willingness to occasionally share on-call responsibilities with colleaguesAssets: Knowledge of building mechanical systems.Training and certification in a related trade.Understanding of the Building Code as it pertains to automation.Specific technical knowledge of Siemens building automation systems. About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.#LI-on-site#RSS#SI_RSSSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/02/2024 02:53 PM

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job Summary: Build your career in Trade Lifecycle while working in the world's most innovative bank which values creativity and excellenceRequired qualifications, capabilities and skills: Managing the Reconciliations of all Nostro accounts held by the private bank for various currencies. Receive, download and review statements received from the banks correspondents for cash and assets. Follow up with the Custodian / Counterparty / correspondent / Middle office, and core operations for breaks identified. Investigate reasons for breaks and differences in statements in our side and the counterparty side. Assign to the concerned middle office and core operations, discuss and provide explanations for breaks identified. Provide solutions and action plans for resolutions of open items. Track, and analyse outstanding items for pending action. Detailed MIS and trend analysis of open items and ageing. Provide funding projections to Treasury team. At least 1 year of experience in Accounting / Banking / Cash Product / Securities / Processing experience in financial services environment with an overall work experience of 2-3 years. Problem solving skills for query handling & resolution Meet service level standards for timeliness and accuracy. Good communication skills; time management skills; ability to work under pressure; analytical Team player Focus on quality and controlled environment. Attention to detail. Client focused and able to deliver on sensitive tasks Drives initiative within the team Able to help colleagues and train new joinersPreferred Skills & Experience - Knowledge of Banking and Investment products. Knowledge of SWIFT would be an advantage Worked in an automated Automated Processing environment Banking Operations experience /knowledge required, Private Banking operations experience would be an added advantage. Experience working on TLM will be an added advantage. Desired- Post Graduate, Minimum - Graduate Self-motivated. Have strong communication skills (written and verbal) Have the ability to work independently and to proactively seek guidance from others as needed Strong team player and has the capacity to build good working relationships with cross functional/geographical teams Facilitate problem solving & collaboration Help the team/other colleagues in resolving issues. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/03/2024 10:20 PM

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary:As a Transaction Processing Specialist in Wholesale Payments Operations, you'll provide operational support within our Corporate Investment Bank. You'll be responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved. You'll also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.Job Responsibilities: Execute tasks assigned Take lead on process improvement and automation Manage assigned tasks independently with little or no supervision Have a control mindset and be alert to issues and risks that have impact on process or to the organizationRequired qualifications, capabilities and skills: Understanding of the financial services industry, products, and processes Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy A strong sense of ownership and responsibility Excellent client focus and customer care working practices Ability to drive results through people, communication, influence, and interactions Bachelor's degree Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)Preferred qualifications, capabilities and skills:Preferred experience in middle or back office operationAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/04/2024 10:27 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Location:EnoggeraCategory:Business SupportPosition Type:PermanentJob Reference:BOE/1786596 No File AttachedShare This:The OrganisationThe AH-64E Boeing Apache helicopter has been selected for the Australian Army and will be coming into service soon, joining our current Boeing Defence Australia (BDA) supported rotary wing fleet of Chinook medium lift and EC-135 training helicopters. BDA supports these inspiring programs with Engineering, Maintenance, Logistics, Quality, System Safety and Management skills. BDA is looking for personnel to support this exciting opportunity.This position will be based at Enoggera, Brisbane, QLD.BDA provides a range of design, modification, production, repair and continuing airworthiness services to support Defence's aircraft fleets. We work hand-in-hand with our customers to develop and deliver critical capabilities to support their mission now and into the future.About theopportunityWe are seeking an experienced all-rounder Senior Supply Chain Specialist, to support the AH-64E Apache helicopter and partner fleets. This position will work closely and collaboratively with key stakeholders, applying your technical supply chain expertise to achieve objectives that drive innovation and supply chain improvements with the vision to maintain aircraft availability, as well as contribute to the development of our future strategies. As a skilled Senior Supply Chain Specialist, you will apply your knowledge and experience to provide the following services for the Apache fleet:Provide support to the Supply Chain ManagerFacilitate supplier/subcontractor business relationships, in-service requirements and performance to contractual obligations and expectationsDevelop and participate in the implementation of supply base plans to support customer, program, Australian Industry Capability and commodity strategiesAnalyse and monitor supply chain quality, delivery and financial performance data to identify risks and opportunitiesDevelop mitigation plans, identify and participate in supplier and business improvement activitiesPlatform health performance reporting (demand satisfaction/asset readiness etc)Manage and monitor Supply Customer Accounts, program stocktaking and assurance programsIdentify and resolve customer supply chain issues and discrepanciesLogistics support administration and manage Logistics system IT accesses/authoritiesMaintain logistics information management system integrityBe an integral part of the Apache capabilityAbout youTo be successful in this role you will have:Demonstrated 5 years + experience in Defence aerospace/Foreign Military Sales (FMS) supply chain managementExperience in Defence warehousing and distribution systems and methodologiesA superior knowledge of the Australian Defence Force Electronic Supply Chain ManualKnowledge of exporting/importing practices and regulationsAuditing Experience and/or QualificationsThe ability to work with a high level of autonomy in a fast-paced environmentWell-developed written and oral communication and negotiation skills to facilitate open interaction between key internal and external stakeholdersDemonstrated experience in identifying, establishing and promoting supply process improvements at the project levelPlease outline in your application your experience and current accesses in Defence logistics management systems. Applicants must be able to meet Defence security requirements as this position requires a Baseline Security Clearance. Culture and BenefitsAt BDA, in addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accommodation.We're also committed to fostering an environment that's welcoming, respectful and inclusive for every employee, with great opportunities for professional growth. As an equal opportunity employer, female candidates, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.If you are ready to join an innovative industry leader, click Apply Now.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/04/2024 04:00 PM

Join our Corporate & Investment Bank at JPMorgan Chase & Co., a global leader in investment banking and financial solutions. We're trusted by significant corporations, governments, and institutions in over 100 countries, and we value diversity and inclusion. Our FICC Transformation team is dedicated to large scale change initiatives across business units, including the Athena Program, which focuses on re-engineering and consolidating business components. Join our team that provides end-to-end technology solutions for the firm's Investment Banking, Sales & Trading and Risk Management business areas, including the implementation of Athena, a strategic platform for processing and risk managing securities and derivatives. This is an opportunity to join a versatile team with a track record in delivering innovative, revenue-enhancing solutions.As a Global Fixed Income Transformation - Associate - Project Manager within the FICC Transformation team, you will be responsible for managing medium-sized implementation and testing projects. You will act as a Subject Matter Expert on Derivatives asset class and lead or participate in multiple global/regional Implementation projects simultaneously. You will collaborate with stakeholders across various departments and work closely with developers to deliver build/track/test Jiras. Your role will also involve project level analysis, end-to-end test management, and delivery management through vendors and internal entities. This role provides an opportunity to work in a dynamic, innovative environment and contribute to the success of the organization.The Athena Program is a multi-year Initiative under the FICC Transformation. The Initiative is focused on re-engineering and consolidating all components of the Rates, Credit, Commodities, Equities and FX Businesses across Front, Middle and Back Offices as well as the Technology footprint in supporting each. Job Responsibilities Manage medium sized implementation and testing projects ,actively seek and apply Process Improvements across the project and BAU Processes. Lead or participate in multiple global/regional Implementation projects simultaneously. Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle. Manage Stakeholder expectations with regular updates on project progress and highlight Risk/dependencies and path to resolution. Senior Management Communication on progress, risk etc. Resolve escalated Risks, Assumptions and Issues management Collaborate with stakeholders across Front Office/Middle Office/Back Office/Finance and other functional groups Gather/documents/review user requirements across user groups. Provide project level analysis - producing required project analysis documentation (requirements, scope matrix, use cases, flow diagrams, proposals, UAT plan, migration plan, Run book etc.)End to End Test management including creation of automation scripts, defect & Gap analysis etc. Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates. Maintain global consistency for solutions and technical implementations. Provide sign-off for changes to be promoted to production post testing. Delivery management through vendors and internal entities like data centers, development teams.Required qualifications, capabilities and skills Degree in Engineering or Computer Science with minimum 6 years of relevant experience in business analysis, Project Management and testing experience Formal training in Project Management Should have lead or been actively engaged in complex Global implementation programs preferably in Finance Domain. Experience in FX, Derivatives, finance, banking domain Should be experienced on working with global teams. Hands-on Experience of Business Analysis & Project Management tools Hands-on experience with Visio, Microsoft office suite (including Macros) Good understanding of major relational database management systems Oracle, Sybase etc. Knowledge on python scripting & Hydra databases along with familiarity on Unix and Windows•About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/02/2024 10:26 PM