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Catering Admin Coordinator
Compass Group Canada, Peterborough, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Start Date: ASAP Status: Full Time Schedule: Varied Wage: $19.00 Location: 1 Hospital Drive Peterborough, ON You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job. Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryHow you will make an impact: You will be responsible for assisting the Catering Department with day-to-day administrative tasks and 'on-the-floor' involvement based on business needs. As an Administrative Assistant, you will: Develop and maintain effective partner, client, guest, and management rapport. Responsible for the creating of Banquet Event Orders (BEO'S) in the absence of the Catering Sales Manager and Catering Assistant Manager. Ensure that all necessary Health & Safety requirements are maintained, organized, and followed. Assist the Catering Manager in department activities while maintaining high-quality service standards. Ensure all financial records, H&S and any relevant documents are appropriately filed ensuring all daily reconciliation and consumption reports are completed, recorded, and passed to the Catering Manager and Catering Sales Manager. About you: Solid catering and event planning experience. Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service. Excellent verbal and written communication and interpersonal skills. Manage time and resources to ensure that work is completed efficiently. Superior attention to detail. Ability to establish and maintain good working relationships and work cooperatively with team members. Able to work in a fast-paced environment with changing work priorities Proficient with Microsoft Office, specifically Word and Excel. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/18/2024 04:11 PM
Assistant Front Office Manager
Fairmont Hotels and Resorts, Jasper, Any, Canada
Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionAssistant Front Office ManagerProviding engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as an Assistant Front Office Manager, you will lead, train and recognize your team in support of exceptional guest service!What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offering professional, friendly and engaging serviceProviding day to day operational and managerial support for Front Desk, Concierge & Butler, Guest Services, Royal Service, Tours department, and ensure all service standards are followedAssisting the Front Office Manager and Director of Front Office in all aspects of the departmentEnsuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelinesCommunicating through pre-shift logs, emails and departmental meetings, all pertinent information for the respective shifts and areas of operationTraining, inspiring, developing, and recognizing Front Office division colleagues including Front Office and Tours, and Royal Service in the absence of Royal Service Manager and Supervisor Assisting guests regarding hotel facilities in an informative and helpful wayReviewing arrivals, and ensuring that special requests are met, so that service is anticipatoryEnsuring accurate billing is completed upon guest departureActing as a liaison for all departments within the hotelFollowing all safety policies, including emergency procedures and vehicle policiesSupporting Company and Hotel policies and procedures including promoting and participation in Employee Engagement Survey (EES), Fairmont Standards which include LQA, Health and Safety, and Voice of the Guest (VOG) initiativesTaking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviewsEstablishing initial department training as well as ongoing training on new systems, programs and processes in the departmentEnsuring service standards are met with respects to guest satisfaction in Voice of the Guest by ensuring that all guest issues/complaints receive prompt action and follow upEnsuring all necessary crisis and emergency procedures are in place to meet hotel standards and that all agents are fully trained to handle emergency proceduresEnsuring all key control procedures are followedHandling Guest concerns and reacting promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutionsAssist in growing Accor Live Limitless memberships, by consistently enrolling new members, and encouraging colleagues to do soDriving GOP through meeting or exceeding the upgrade and walk in goalsBalancing operational, administrative and Colleague needsFollowing all safety policies Completing other duties as assignedQualificationsYour experience and skills include:Previous leadership experience at a luxury setting an assetExcellent knowledge of Front Office and Hotel procedures requiredGeneral knowledge of key departments, including Housekeeping and Maintenance an assetPrevious Opera PMS experience requiredComputer literacy in Microsoft Windows applications requiredUniversity/College degree in a related discipline an assetAbility to work flexible days and hoursMust possess a professional presentationMust possess strong interpersonal and problem solving abilitiesMust be highly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesMust have a valid Full Canadian Driver's LicenseYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-3Salary: . Date posted: 04/17/2024 06:01 AM
Legal Assistant
, Melbourne CBD
Ongoing professional development |Collaborative team environment Located in Melbourne CBD our client is a leading Australian legal chambers, known as an employer of choice in the Professional Services space. Due to growth within the team, they are looking for a friendly and confident individual who can provide effective administrative support to their team.Day to dayAnswer inbound calls and make outbound calls as requiredUpdate the system with customer and client informationBook appointments and follow up with confirmationDiary and email managementManage and update all office documentationRespond to queries from staff, including transferring calls and providing messages to the appropriate staff memberAssist management with administration duties and tasks as requiredPrepare documents for internal and external useAll further administrative duties including creation/collation of documents, filling, scanning and other ad-hoc duties.Skills and ExperienceComputer literate at intermediate-advanced level including (MS office suite & internet)Law degree or studying law is a MUST Excellent telephone manner, communication skills and customer serviceExperience within an administration support roleDiscretion in relation to confidential informationProactive, flexible approach to completion of workThe ability to provide effective and appropriate information to a variety of peopleExcellent written and communication skillsStrong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environmentDemonstrated ability to take initiative in problem solving and in exercising judgement.The successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stake holders. The working environment a collaborative one where team spirit and open, honest communication is encouraged.What's in it for you:The passionate team are extremely down to earth. This position is dynamic and varied, it will suit a go getter who values the impact and importance of the secretarial function.As well as a competitive salary, you'll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. You will be trusted, respected, and considered by everyone, knowing your difference will make the difference
Administration Assistant
, Melbourne CBD
Education Industry|Great team culture Our client sits within the education and training industry.As an Administration Assistant, you will play a vital role in ensuring the smooth and efficient operation of our office. From managing schedules to coordinating meetings and handling administrative tasks, you will be predominantly supporting colleagues and executives alike. Responsibilities:Provide administrative support to the management team, including calendar management, scheduling meetings, and making travel arrangements.Assist with the preparation and distribution of documents, reports, and presentations.Maintain organised filing systems and ensure all documents are easily accessible.Handle incoming calls, emails, and inquiries, directing them to the appropriate person or department.Assist with event planning and coordination.Collaborate with colleagues to streamline processes and improve efficiency in office operations.Perform general office duties such as ordering supplies.Requirements:Proven experience as an administrative assistant and education industry previous (desired).Strong organisational skills with the ability to prioritise tasks and manage time effectively.Excellent communication skills, both written and verbal.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.Attention to detail and accuracy in all tasks.Ability to maintain confidentiality and handle sensitive information with discretion.Flexibility to adapt to changing priorities and work independently or as part of a team.Great work culture, supportive team members.
Assistant Manager Food Service Backstage
Compass Group Canada, Montreal, Quebec, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Assistant Manager Food Service BackstageEmployment Status: Full-Time and Part-TimeStarting Hourly Rate: 26.00 Address: 1275 St-Antoine Ouest Montreal QC H3C5L2New Hire Schedule: Horaire variableYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.Job SummaryHow you will make an impact:You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations. As an Assistant Manager, you will: Help the Manager oversee the residential dining operations. Develop and monitor a meal and break schedule for the staff that does not interfere with customer service. Train, develop and lead a team of associates capable of providing great customer service. Monitor and organize catering orders with weekly invoicing. Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the "Be a Star Program." Be accountable for client and customer relationship building Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs About you: Strong supervisory experience. Ability to provide excellent judgment for problem-solving and strong arithmetic skills A passion for Customer Service excellence Detail-oriented and thrive in a fast-paced environment Solid team player with an emphasis on customer service Strong supervisory skills and the proven ability to motivate, lead and coach staff Superior client relationship skills Excellent communication skills (written and verbal) Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.) Able to accommodate a flexible work schedule (including evenings and weekends) Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/24/2024 04:11 PM
Security Supervisor - Residences
Four Seasons Hotels and Resorts, Mumbai, Any, India
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:In the heart of Worli - the business hub of India's largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps.Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Assists to oversee the punctuality and appearance of all Security Officers, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the grooming standards.Monitors and motivates the performance of the Security Officers.Ensures that employees have a complete understanding of and adhere to employee rules and regulations.Ensures that employees follow all residences, company and local rules, policies and regulations relating to fire and hazard safety, and security Role and Responsibilities: Checks and accounts for all inventories in the Security Office.Records all occurrences of security interest in the log book for the information of the security personnel and management.Send out Security Daily Report before off shift.Send out L&F report before off shiftHandles all resident and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.Maintains positive resident and colleague interactions with good working relationships.Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipmentEnsure new technology and equipment are embraced, improving productivity whilst taking work out of the systemTo be fully conversant with every detail of the residences and Residences layout and the location and functions of:Sprinkler system and smoke detectorsFirefighting equipment and emergency exitsFire control room and fire indicator panelsEmergency evacuation / public address systemsEmergency assembly area outside residencesFire / bomb threat and security proceduresElevatorsEmergency phone numbersFirst aid equipmentTo safe guard the Residences, resident and employees' property from vandalism, theft and any kind of crime.To be helpful to residents or patrons to the various outlets or functions.To ensure that employees punch in / out and following established policy and procedures of the residences.To monitor and to control the movement of all employees, visitors and contractors leaving or entering the residences through the staff entrance.To handle all tasks with diplomacy, tact, appropriate discretion and efficiency.To assist in searches of staff baggage / belongings and lockers according to specified policy and procedures.To record and to control all visitors' belongings / items when entering and leaving the residences premises through the employee entrance or loading dock.To ensure that unauthorized personnel do not gain access to the residences floors and back of the house areas.To ensure that all contractors and visitors to the residences exchange their identity cards for residences security passes when entering the residences premises through employee entrance or loading dock.To be aware of all locations of residences equipment installation, residences project or renovation which will be handled by outside contractors.To ensure the cleanliness of working areas and residences premises.To monitor and to control the situation around the residences by radio telecommunication.To check and to ensure that all CCTV recording is properly operated .To check Operator of emergency phone alarms.To ensure the forecourt driveway is free of obstruction and the traffic flow are smooth at all times .To ensure to check all current events, activities and functions at the time of the duty.To patrol the areas of responsibility and to ensure the safety and comfort of the resident Skills and Abilities: Good interpersonal and communication skills.Excellent resident relations and management skills.Familiar with computer system and application software (Excel, Word,). Education: Graduate from recognized universitySalary: . Date posted: 03/24/2024 09:50 AM
Process Assistant
Amazon, Bangalore, Any, India
DESCRIPTIONJD for PA: At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Job Title: Process Associate (PA) Location: Bangalore Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: • Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues • Responsible for shift quality and associated action plans • Preparing and implementing training and development plans for associates • Conduct a 4M and 5S audit for the respective work stations on a daily basis • Stand-in for Area ManagerWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as requiredPREFERRED QUALIFICATIONS- High school or equivalentSalary: . Date posted: 04/12/2024 10:19 PM
Spa Administrative Assistant
Four Seasons Hotels and Resorts, Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.Join our team:Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Spa Administration Assistant who shares our passion for excellence and who infuses enthusiasm into everything they do!About the role: The Spa Administrative Assistant offers support to the Director of Spa and members of the Spa leadership team. The person in this role is a highly motivated individual responsible for providing administrative support to the Spa management team. Duties include but are not limited to drafting and submitting purchase orders, conducting a monthly inventory of retail and operating supplies, assisting in the preparation of reports, and submitting and following up on maintenance requests. The Spa Administrative Assistant will work dynamically with the Director of the Spa and members of the Spa leadership team to complete special tasks, assignments, and other needs.What you will bring:A true desire to satisfy the needs of others in a fast-paced environmentExceptional communication skills and command of English languageProficient knowledge of computer applications, especially Microsoft Office programsPrevious administrative or applicable experienceAbility to work under own initiative in a fast-paced environment.Strong interpersonal skillsPrevious retail experienceAbility to type a minimum of 50 words per minute Additional preferred qualification: Previous experience working in a luxury environment, particularly in luxury spa settingsHigh school diploma and one-or- two year college program.What we offer:Employee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each locationExcellent Training and Development opportunitiesEducational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees.Complimentary Employee MealsA robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, DPSP/RRSP and paid time off.Schedule & HoursThe ideal candidate will have a flexible work schedule and able to work weekdays, weekends, and holidays.We look forward to receiving your application!Successful candidates must possess legal work authorization in Canada.Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/26/2024 09:55 AM
Executive Assistant
Live Nation, AU QLD Brisbane - Anderson St, Any
Job Summary:Live Nation / Secret Sounds is one of Australia's largest and most dynamic music groups, spanning virtually all segments of the music industry. We produce the country's pre-eminent music & arts festivals, domestic and international touring and we develop and manage our own venues and have a booking agency business Village Sounds.As the Executive Assistant to one of our Executive Leaders, you will be responsible for both high-level executive support tasks and running alongside and managing aspects of the Director's investments, personal and business activities as required.Responsibilities/ what they'll be doing: Professional collaborative executive support including managing complex diary appointments and emails, identifying priorities and scheduling accordingly, responding where appropriate, and highlighting diary items and emails requiring attention; Coordinating domestic and international travel arrangements, meetings, conference calls and external appointments; Keeping up to date with the music, arts and culture scenes both nationally and internationally, and regularly sharing new discoveries and recommending ideas and potential areas of interest; Communicating with staff, key stakeholders and external clients and suppliers on behalf of Director. Administration and reporting of business expenses; Flagging approvals and checking with staff and the Director to sign documents on behalf of the Director. Remaining 'two steps ahead' overseeing business, personal, and at times, taking initiative and making recommendations and options to ensure requirements are managed swiftly and appropriately; Assist the Director and teams within Venue Development, Touring, Record Label / Publishing, Hospitality Group Artist Management - help with tour schedules and booking travel and accom Be cost conscious and try to make savings on travel and office spends where necessary for any of the businesses that requires assistance with ordering and booking. Other projects and administrative tasks, including assisting the wider team as required. Who & What are we looking for:Minimum of 3 years' experience and/or background in a creative, arts, and/or ideas-driven environment;High level computer literacy - Apple Mac/MS Office proficiency across Excel, Word & PowerPoint; Knowledge of Workday and Concur would be useful.A passion for music, the arts, and restaurants/barsA creative background in arts and/or culture with a genuine interest in modern business practices;Outstanding organizational skills with the ability to multi-task and prioritise across multiple businesses;Excellent written and verbal communication skillsDemonstrated ability to maintain confidentiality and discretionApproachable and positive demeanourA proven trusted ally with diplomatic stakeholder management, sensitive to relationships and situations;Flawless attention to detail#LNAPAC #LI-KH3Salary: . Date posted: 03/26/2024 09:32 AM
Executive Assistant
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Experience with Microsoft Office products and applicationsDESCRIPTIONThe Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, in our remote Contact Center. SPS team is looking for an Executive Assistant who is eager to work on a fast-paced and growing team, within a constantly evolving industry. This role will require an individual with flexibility, good business acumen, good attention to detail, and the desire to learn.This Executive Assistant would support multiple Directors within the business. This is a unique role that will allow you to flex your project management abilities while providing on-hand support to our Executive leaders. The Executive Assistant is responsible for a wide range of activities including management of complex calendars and scheduling requirements, tracking key deliverables, coordinating travel, expenses and budgeting, project coordination, and communications. Other responsibilities include, but are not limited to, coordinating meeting agendas, facilitating key team activities and events (such as All-Team meetings to employee engagement activities), general office management, head count and space planning. As an Executive Assistant, the role will have an opportunity to act as an extension of our Leaders in partnership with a team of other Executive Assistants and key business partners.The candidate should be an experienced administrative professional .They will be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment, and have good prioritization abilities to complete a high volume of complex tasks with minimal to no supervision. They will also be a detail oriented planner with the ability to communicate and respond effectively and efficiently while maintaining flexibility, and most importantly grace under pressure.The Executive Assistant will be a key player of the team with the opportunity to take on special initiatives with increased responsibility to step-up and run employee engagement programs to help improve inclusivity and motivation of the entire team.BASIC QUALIFICATIONS- 5+ years of senior level leadership support- Bachelor's degree in any stream is a must- Experience with Microsoft Office products and applications- Experience with executive level calendar managementKey job responsibilities1. This position will require at least 3 days a week in-office2. Management of complex calendar and scheduling to support teams in multiple global locations and time zones.3. Manage expense reports, and domestic and international travel.4. Organize, execute, and assist with team meetings and activities.5. Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the leadership team.6. Plan the annual calendar, and facilitate the integration and prioritization of business activities.7. Build relationships with Executive Assistants throughout the team and across the company as well as with Finance, HR and Legal partners for the organization8. Drive employee engagement initiatives.Preferred qualificationsExperience in a fast-paced, high-tech companyExperience in designing mechanism to maximize efficiency We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 03/27/2024 10:10 PM
Administrative Assistant | Assistant Administratif
Colliers International, Montreal, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. Who you are You have a proven sense of organization and you are detailed oriented. You aim for a high standard of quality in everything you do. Your positive customer service-oriented attitude ensures that you thrive in a fast-paced environment with tight deadlines. You are versatile and welcome variety in your work. A work environment where the days are not the same is a great stimulus to you. You also enjoy learning, collaborating, and exchanging ideas with others to produce extraordinary results. What you bring: At least 3 years of experience in administrative support services in the commercial real estate industry or any other professional services industry.Intermediate proficiency in the Office suite including MS Word, Excel and PowerPoint.Excellent oral and written communication skills in both French and English.Excellent organizational and task prioritization skills.Experience conducting legal documentation example, offers/counter offers, commission agreements, listing agreements, etc.Manage and organizing Outlook (email & calendar), monitoring emails, booking calls with clients, understanding priorities. Bonus skills Experience in commercial or residential real estateInterest and ability to use new technology (customer relationship management systems, billing, etc.)Proficiency in Adobe Suite (InDesign, Photoshop, etc.) What success looks like You have strong capacities in planning, organization, and prioritization of tasks to complete any project entrusted to you.You have experience in coordinating projects presented to clients or potential prospects.You are confident in your ability to maintain a good relationship with clients and colleagues in various departments (data, research, marketing, and brokerage operation specialists). ----------------------------------------------------------------------------------------------------------------------------- Qui êtes-vous Vous avez un sens de l'organisation éprouvé et l'œil aguerri pour les détails. Vous visez un standard de qualité élevé dans tout ce que vous entreprenez. Votre attitude positive orientée vers le service a la clientèle fait en sorte que vous vous épanouissez dans un environnement au rythme soutenu et aux échéances serrées. Vous faites preuve de polyvalence et accueillez favorablement la variété dans votre travail. Un environnement de travail où les journées ne se ressemblent pas vous stimule grandement. Vous aimez aussi apprendre, collaborer et échanger des idées avec les autres pour produire des résultats extraordinaires. Votre apport Au moins 3 ans d'expérience en services de soutien administratif dans l'industrie de l'immobilier commercial ou toute autre industrie de services professionnels.Une maîtrise de niveau intermédiaire de la suite Office, y compris MS Word, Excel et PowerPoint.Excellentes aptitudes pour la communication verbale et écrite en français et en anglaisD'excellentes capacités d'organisation et de priorisation des tâches.Modifiez avec succès des documents légaux exemple, des offres/contre-offre, contrats de commission, contrats d'inscription).Connaissance de l'aspect de recherche (taxes, démographie, statistiques, zonage, etc.).Compétences de gestion et d'organisation d'agenda Outlook d'un conseiller (courriel et calendrier), dans la planification de rencontres avec les clients et leur priorisation. Autres compétences ou expériences (un atout): Expérience en immobilier commercial ou résidentielIntérêt et aptitudes pour la nouvelle technologie (systèmes de gestion de la relation client, facturation etc.)Connaissance pratique d'Adobe InDesign et de Photoshop Ce a quoi ressemble le succès Vous avez de fortes capacités en planification, en organisation et en priorisation des tâches afin de mener a terme tout projet qui vous est confié.Vous avez de l'expérience dans la coordination de présentation pour des clients ou des prospects potentiels.Vous êtes confiant dans votre capacité a maintenir une bonne relation avec les clients et vos collègues des différents départements (spécialistes des données, de la recherche, du marketing et des opérations de courtage).#LI-CB1#LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 03/27/2024 08:11 AM
Public Relations & Marketing Coordinator - Maternity Contract
The Ritz-Carlton, Toronto, Any, Canada
Additional Information Maternity Contract, 12 months contract with potential extension.Job Number 24049688Job Category AdministrativeLocation The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/21/2024 09:14 AM
STARBUCKS ASSISTANT MANAGER, FOOD SERVICES
Compass Group Canada, Burnaby, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions. Click here to view our Team Member video!Job SummaryHow you will make an impact:You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations. Now, if you were to come on board as one of our Starbucks Assistant Manager, we'd ask you to do the following for us: Provide leadership to staff which would include training, direction, scheduling and supervision. Maintain proper cash controls, inventory, labor and auditing as required by the Company. Proactive with regard to potential guest concerns and maintain a high level of customer service Assist in the operations of other food service units at the location, including catering and other events Be an integral part of the weekly administrative duties, in completing all the weekly paperwork, maintaining Compass programs such as Quality Assurance. Additional duties and tasks as required by the Starbucks Unit Manager About you: Minimum 2 year of Food Service Management experience, preferably in a similar environment (Starbucks) Leadership qualities, ability to direct a diverse, experienced staff Ability to learn new systems, programs and terminology Efficient with Computers, including MS Office applications (Excel, Word & PowerPoint) Able to communicate well with a wide variety of people and building rapport Team player, works productively with others High energy, shows a sense of urgency Works well under pressure, maintains a pleasant demeanor even under stress Well organized and efficient, attentive to detail and able to multi task Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/28/2024 04:11 PM
Front Office Manager
Hyatt Hotels and Resorts, Toronto, Ontario, Canada
FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM
Executive Assistant
, Melbourne CBD
CBD, Melbourne|Hyrbid work arrangements Our client, a leading global investment management firm dedicated to managing the assets of industry superannuation funds and other institutional investors. Office location: CBD, MelbourneHybrid work arrangements: 3 days in office requiredOur client is seeking a highly organised and experienced Executive Assistant to provide dedicated support to the Head of Commercial.This individual will play a crucial role in facilitating the smooth functioning of the executive's office, managing schedules, coordinating meetings, organising travel arrangements, and handling various administrative tasks.The ideal candidate will have previous experience supporting C-suites, direct reports, and possess the resilience and adaptability required to excel in a fast-paced environment.Responsibilities:Manage and maintain the executive's calendar, including scheduling meetings, appointments, and travel arrangements.Act as a primary point of contact between the executive and internal/external stakeholders, demonstrating professionalism and discretion in all interactions.Prepare and organise documents, presentations, and reports for meetings and presentations.Coordinate and facilitate communication within the commercial team and across departments, ensuring seamless information flow.Assist in managing projects and initiatives as directed by the executive, ensuring timely completion and high-quality deliverable.Handle sensitive and confidential information with the utmost discretion and professionalism.Provide general administrative support, including managing correspondence, expense reports, and other ad-hoc tasks as needed.Requirements:Previous experience as an Executive Assistant supporting C-suites and senior executives, preferably within the financial or investment management industry (advantage).Ability to work flexible hours as needed to accommodate the executive's schedule.Proven ability to multitask and prioritise competing demands in a dynamic environment.Strong organisational skills with meticulous attention to detail.Excellent communication and interpersonal skills, with the ability to build rapport and maintain professional relationships at all levels.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.Able to handle pressure and navigate challenging situations with grace and professionalism.Hybrid arrangements: 2 days remote / 3 days in Melbourne, CBD office.
Executive Assistant to General Manager
Fairmont Hotels and Resorts, Udaipur, Any, India
Company DescriptionYour Fairmont Journey Starts Here:Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont invites you to embark on an unforgettable journey of luxuryJob DescriptionProvides administrative support to General Manager. Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.Types, files and upkeeps all private and confidential matters related to the executive officeSets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.Prepares the relevant materials for all meetings attended by General Manager.Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and any other meetings.Prepares and circulates the minutes of the meetings.Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.Makes copies of correspondence or other printed matters.Prepares outgoing mail.Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.Monitors and maintains the proper appearance of the office area.Handles outgoing mails by courier.Makes and confirms appointments for the General Manager.Provides assistance & support to internal customers in other departments as appropriate.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Greets visitors, ascertains nature of business, and directs visitors appropriately.Attends and contributes to all training sessions and meetings as required.Exercises responsible behavior at all times and positively representing the hotel team.Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.Ensures high standards of personal presentation and grooming.Carries out any other reasonable duties and responsibilities as assigned.QualificationsMinimum 3 years of experience and minimum 1 years in a similar role. Experience in shorthand, MS Office.Indian Nationals only.Salary: . Date posted: 04/03/2024 09:30 AM
APAC - Secretary, Mumbai
JPMorgan Chase, Mumbai, Any, India
Center of Excellence, Legal - Administrative Assistant The Administrative Assistant will support, coordinate and execute departmental initiatives for J.P. Morgan's Mumbai Corporate Center ("MCC"), a group of approximately 170 legal professionals, working closely with Center of Excellence, Legal ("COE") Team.This individual will be a key member of COE and will be responsible for and expected to: Assist the COE team with: schedule management, travel arrangements, data management for metrics and other day to day business related requests. Assist the MCC team with: schedule management, onboarding (including Pre Employment Screening completion, WFH tech readiness, etc.) & Offboarding of team members, data management with respect to department assets, lockers and other day to day business related requests Assist and facilitate Senior Management visits, both in person and virtual, by booking conference rooms, travel, events and temporary office set up, etc. Plan, coordinate and execute engagement activities and employee events for the team. Track and maintain data including headcount, new hire and leavers data, organization charts, locker assignment, WFH tech, leaves, distribution lists and shared mailboxes, etc. Engage with team leads to provide support and guidance on processes, policies, travel, onboarding, offboarding, events, assimilation, tech, expensing, etc. Ensure the team is updated and compliant on policies and process changes by sending timely email updates. Send reminders on important events and deadlines. Arrange for trainings related to policies, procedures, legal applications, etc. Provide support to team members with queries related to technology, travel policy & process related queries, systems, etc. Skills required Strong written & verbal communication skills Proficient in PowerPoint, Excel and Word Supreme work ethic with a keen eye for detail, a proactive, manage time effectively and positive attitude and sense of ownership Ability to clearly present and articulate issues, options and conclusions and to ensure a smooth execution/resolution of the matter at hand Interact and communicate effectively across all levels within and outside the department Strong team player with an ability to build good working relationships across teams and support staffAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.Salary: . Date posted: 04/02/2024 10:24 PM
Sales Manager 1-CSO
Marriott International, Mississauga, Any, Canada
Job Number 24046905Job Category Sales & MarketingLocation Central Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHandles incoming leads for large groups (e.g.,0-50 room nights) and catering leads for hotels supported by the Canada Sales Office, in an assigned geographic area. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired: • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred: • Experience selling large group business experience, either at a property or in a sales office. • Knowledge of the group sales process for all brands and how to close a sale. • Team-based selling experience. • Hospitality Management Degree.CORE WORK ACTIVITIESManaging Sales Activities • Responds in a timely manner to incoming large group/catering opportunities that are within the parameters of the Group Sales team within the Sales Office. • Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters. • Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand) and how to sell against them. • Verifies that business booked is within hotel parameters. • Closes the best opportunities for each property based on market conditions and individual property needs. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Transfers accurate, complete, and timely information to property in accordance with brand standards. • Up-sells each business opportunity to maximize revenue for individual properties. • Understands and utilizes company marketing initiative/incentives to close on business. • Follows up on opportunities uncovered by sales executives. • Implements process improvements and best practices. • Leverages other Group Sales resources and administrative/support staff to achieve related revenue goals. • Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. • Verifies that business is turned over properly and in a timely fashion for quality service delivery. • Handles incoming leads for groups (e.g.,0-50 room nights). • Performs other duties, as assigned, to meet business needs.Building Successful Relationships • Works collaboratively with other sales channels (e.g., Market Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative. • Drives customer loyalty through excellent customer service throughout the sales process. • Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs. • Builds and strengthens relationships with existing and new customers to enable future bookings. • Builds and maintains strong working relationships with key internal and external stakeholders. • Creates clear expectations for customers and properties throughout the sales process. • Resolves guest issues that arise as a result of the sales process. • Brings issues to the attention of Property and Group Sales leadership teams as appropriate.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Central Canada Sales Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:25 PM
Office Manager
, Melbourne CBD
Flexible and truly Hybrid workplace|6 month Contract. Immediate startThe client encompasses a versatile approach to transporting goods nationwide, utilising a blend of transportation modes to streamline logistics and enhance efficiency across diverse geographical regions. It emphasises a strategic balance between various transport methods, fostering agility and cost-effectiveness in supply chain management on a national scale.Provide high-level administrative support to executives and senior management.Manage calendars, schedule meetings, and coordinate travel arrangements.Ensure Office has necessary utilitiesHandle incoming calls, emails, and inquiries, ensuring timely responses and follow-ups.Assist with project coordination and maintain confidential information with utmost discretion.Collaborate with internal teams and external stakeholders to facilitate smooth operations.Strong communication skills, both verbal and written, with a professional demeanour.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently, prioritise tasks effectively, and meet deadlines.Access to a vehicle for occasional travel or errands as needed.Proven experience as an Executive Assistant or similar role, demonstrating exceptional organisational and multitasking skills.We have an exciting opportunity for you to join a fast paced industry, if you have skills we have the role!
Assistant Front Desk Manager
Marriott International, Kochi, Any, India
Job Number 24058588Job Category Rooms & Guest Services OperationsLocation Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:54 PM