Overview of salaries statistics of the profession "Commercial Customer Service Manager in "

BASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team Lead for its transportation operations. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The Team lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people PA, the Team lead will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Essential Functions • Carrier manager for coordination with NOC & carriers • GB development initiatives • Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident Prepare bridge for WBR • BAU Ad-hoc Planning & analysis • Coordinate with SLP & carrier to reduce in-transit losses • Engage with Safety to improve yard & road safety • Drive R4D training & adoption with Manage and raise MR PO process • Resolution of invoice queries (both Vendor/Amazon) • PO Fund additions for on-time payments • Maintain distance annexure & route codes • Accruals Preparation • Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D • Align vehicle fleet plan with stakeholders (FC, SC, LM, SF) • Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes • Lane level cube analysis to improve planning accuracy • Prime Now & WHT Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements • Data analysis & Execution of New Projects - SFC, Totes, etc. • New SC, FC, Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation • ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower ManningWe are open to hiring candidates to work out of one of the following locations:Salem, TN, INDPREFERRED QUALIFICATIONS- Knowledge of city topography and road networkSalary: . Date posted: 03/27/2024 08:56 AM

Be part of a growing business and achieve fantastic outcomes for our clients!$180,000 OTE, UNCAPPED commissions and other perks!Enjoy flexible working arrangements and professional development opportunities!About GPK GroupEstablished in 1999, GPK Group stands at the forefront of Australia's IT industry, offering transformative solutions that go beyond traditional IT services. With a focus on empowering small and medium-sized businesses, GPK Group delivers expertise in cloud computing, cybersecurity, and specialised retail solutions, ensuring technology not only meets but anticipates the needs of its diverse clientele.GPK Group aspires to be Australia and New Zealand's #1 Technology Service Provider, a testament to the rapid growth and ambitious vision that defines the company. Our vision is to lead through innovation, simplifying complex challenges and fostering growth for businesses in an ever-evolving digital landscape. What sets us apart is our commitment to delivering tangible results, reducing IT overheads while maximising operational efficiency. Join us at GPK Group, where exciting projects and a mission to redefine IT solutions await the brightest minds looking to make a real impact. Your New Sales Career AwaitsGPK Group is looking for a full-time Sales & Business Account Manager based in Wangara, Perth or Parkside, Adelaide.This role is central to managing and growing business accounts, reporting directly to the Sales Director, and is accountable for achieving sales targets and maintaining strong customer relationships.More specifically, your responsibilities include but are not limited to:Developing and executing sales strategiesBuilding and maintaining strong, long-lasting customer relationshipsNegotiating contracts and closing agreementsIdentifying and pursuing new sales opportunitiesDelivering presentations and product demonstrationsCollaborating with team members to achieve better resultsProviding detailed reports on sales performance and market trendsGathering customer feedback to inform product and service improvementsThe GPK Edge: YOUTo qualify, you'll have a proven track record in sales and the ability to manage key accounts, ideally with experience in the Information and Communication Technology (ICT) sector.Please note that we welcome experienced sales professionals from diverse industries! Our comprehensive training program will support those who are on their journey to becoming the ideal candidate.While these preferences are not mandatory, candidates who meet the following criteria will be prioritised:Possessing 3 to 5 years of B2B sales experience, particularly within IT, network services, managed services, SIP, and cloud/hosting solutions, preferably with experience at a Managed Service Provider (MSP)Demonstrating a high level of commercial insight and a consistent application of sales methodologiesHaving a proven track record of engaging effectively with stakeholders at every level, up to and including C-suite executivesThis role will resonate with you if you’re:Solutions-focused, directly addressing client needsDriven to achieve, with a hunger and enthusiasm that motivate both you and your teamAgile and flexible, adapting swiftly to new challengesPatient, understanding the value of nurturing relationships over timeGenuine in your interactions, fostering trust and long-lasting partnershipsAs a relationship-builder, your ability to connect and communicate confidently will be crucial. Ambition and a desire to progress within sales are key to your success here.What It Means Joining the GPK Group TeamThis role comes with a competitive salary of $100,000 to $120,000 (negotiable based on your relevant industry experience). You will also have access to fantastic benefits, including:Earn up to $180,000 OTE (base + super + UNCAPPED commissions)!Ongoing learning and development opportunitiesFlexible working arrangementsGym/fitness initiativesPersonal and professional development through extensive training materials and upskilling opportunitiesTechnology allowance covering mobile and laptop needs, with the option for a GPK provided laptopCompany-paid lunches every FridayOur culture emphasizes exceptional work-life balance, fostering an environment where you can grow and thrive. If you're looking to make a significant impact and value a workplace that cares genuinely about its employees, join us at GPK Group!Ready to Apply?Submit your application below to become part of our expanding team.

​​Full-time permanent position | $65K per annum plus superLocated in Malvern | Close knit, hardworking and welcoming teamSouth Australian family owned and operated businessAbout the companyTrading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road. About the roleAs the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.DutiesGeneral Liaison with:Suppliers to check delivery dates into the warehouseClients to arrange deliveries and collections and discuss any delays/problems with deliveriesWarehouse staff to organize timely deliveryInternal sales consultants as requiredInternal accounts department as requiredSkills & experienceVersatile professional with experience in customer serviceStrong MS Office suite knowledgeExcellent communication and organisation skillsWarm and friendly phone manner Experience in the building industry is advantageousCulture & benefitsHigh staff retention rate and excellent reputation in the industry Extensive training for continual growth and developmentGreat team environment with social activitiesBeautiful and modern offices How to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ​