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Customer Service Liaison Officer - Builder
Entrée Recruitment, Unley
​​Full-time permanent position | $65K per annum plus superLocated in Malvern | Close knit, hardworking and welcoming teamSouth Australian family owned and operated businessAbout the companyTrading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road. About the roleAs the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.DutiesGeneral Liaison with:Suppliers to check delivery dates into the warehouseClients to arrange deliveries and collections and discuss any delays/problems with deliveriesWarehouse staff to organize timely deliveryInternal sales consultants as requiredInternal accounts department as requiredSkills & experienceVersatile professional with experience in customer serviceStrong MS Office suite knowledgeExcellent communication and organisation skillsWarm and friendly phone manner Experience in the building industry is advantageousCulture & benefitsHigh staff retention rate and excellent reputation in the industry Extensive training for continual growth and developmentGreat team environment with social activitiesBeautiful and modern offices How to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ​
Maint Buyer & Inventory Control Analyst
The Coca-Cola Company, Peterborough, Ontario, Canada
The primary role of the Maintenance Buyer/Planner & Inventory Clerk is to setup, procure parts, maintain engineering store, maintenance planning and execution for the plant. The role requires coordination with SAP team to setup parts in the system and preventive maintenance plan management which includes editing PMs for changes, improvements, follow up with the team to change PM cycles for reliability and coordinate parts and resources for rebuilds.Key ResponsibilitiesCoordinate with equipment vendors to get equipment part lists, cross reference to get OEM part numbers.Convert vendor equipment parts list into SAP load list template (excel).Coordinate with SAP parts team to load the parts into SAP with required data. Define info records, source and vendor for parts, orders as it appears in the purchasing queue, and coordinate with corporate procurement for HS codes and customs clearance. Follow up with vendor for shipments, generate bin numbers, rack numbers and setup the engineering storage per guidelines.Receive & locate delivered parts, inspect parts per lists provided by vendors, receive them in the ERP and put away into respective bins/racks, etc.Print and apply stickers for parts storage locations. Label the engineering store, utilities areas, maintenance shop and plant areas for 5S.Extract preventive maintenance plans from vendor manuals, follow up with vendors for PM schedules, activities, convert them into SAP template and coordinate with SAP team to get them defined in the system.Perform backup for Maintenance Supervisor coverage including payroll.Run preventive maintenance reports, hand over PMs to shop techs, coordinate to get them completed and update SAP maintenance records.Track site wide maintenance schedule and activities, generate maintenance work orders, kit materials needed for each work order, and follow up to close all work orders.Kit parts for PMs, order back up kits and coordinate vendors schedule for PMs.Coordinate with general supplies vendors to setup engineering general supplies procurement.Run material shortage report, order parts, confirm due dates and follow up.Execute periodic supplier relationship and internal meeting activities to improve service to the cross functional teams. Meet with cross functional departments for maintenance services delivery and identify improvement areas. Run financial reports for cost control, expense reporting and forecasting.Working on weekends, holidays and off-shifts may be required to support business activities.Other tasks and duties as assigned/required.Job Requirements/QualificationsAssociate or bachelor's degree in business, finance, or related field.3+ years of experience of procurement, supply chain, logistics, manufacturing, data analytics, and/or data management.Exceptional business communication skills, including negotiations. Ability to plan materials and service requirements to support ongoing business.Knowledge of demand forecasting techniques and inputs (e.g., business trends, seasonality, consumption patterns).Optimize inventory levels using statistical models to design min/max/re-order levels.Knowledge of asset management procedures, policies and information used to optimize inventory levels and/or fill rates (e.g., balance inventory levels against inventory carrying costs).Strong analytical skills and the ability to work with mathematical concepts.Ability to define problems, collect data, establish facts, and draw valid conclusions.Sound computer skills - MS office (excel in particular).SAP knowledge or any other ERP system knowledge is highly desirable.Familiarity with any maintenance planning software will be an asset.Basic mechanical aptitude, ability to read part numbers and part manuals.Experience with engineering parts sourcing, identification, and cross referencing required.Flexibility to work weekends, holidays, and off-shifts.Growth Behaviors Growth Mindset: Demonstrates curiosity. Welcomes failure as a learning opportunity. Smart Risk: Makes bold decisions/recommendations. Externally Focused : Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices, or ideas. Performance Driven and Accountable : Has high performance standards. Outperforms her/his peers. Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace. Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.Relocation: NoneTravel: NonePlease apply online through Coke ConnectCoca-Cola Ltd. is committed to creating a diverse and inclusive workforce. We have several programs and policies in place to support this goal. For individuals with disabilities, accommodations are available upon request. Should you require an accommodation, please contact our HR team by calling 1-877-677-6774. Skills:Lean Manufacturing; Collaborative Leadership; Database Management; Customer Service; Procurement Procedures; Agile Methodology; Contracts; Microsoft Office; Group Problem Solving; Mathematics; Communication; Executing Plans; Negotiation; Financial Analysis; Materials Requirements Planning (MRP)Salary: . Date posted: 04/19/2024 08:14 PM