Overview of salaries statistics of the profession "Sales Support Associate in "

Job Number 24047812Job Category ReservationsLocation Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:41 PM

As the Sales Manager Auto After Market, you will manage the development of market-focused, channel strategies designed to grow our key customers and develop new business.What You Will Do Lead and develop a team of sales professionals to:RETAIN current customers by building lasting customer relationships based on valueGROW current customers as our priorityGAIN new business via suitable channel partner in alignment with their strategic roadmapProactively manage the performance and development of team members in line with their Strategic Sales Excellence (SSE) objectivesContinuously enhance the value proposition to the market by understanding and leveraging company's Capabilities, Insights, and resources.Develop and execute key account plans that outline customer strategies, requirements, sales forecasts, customer satisfaction and continuous improvement objectives.Customer Intimacy and Partnership - in-depth knowledge of their focused customer set, with enriching relationships with critical stakeholders across Customers and Industry.Grow the team and talent - create an empowering and engaging feedback-based work environment that enables the team to perform and grow to their best.Understand our customers end markets, sales strategies, and channelsIdentify and recommend growth strategies based on customer and market experienceBachelor's degree required; Qualifications in the field of Business or Commerce preferred8+ years premium product/service Sales and Sales Leadership experience and understanding of distribution channel management, preferably within Retail, Automotive, or related sectors.Demonstrated success in leading teams to effectively communicate and align the value proposition with customer buying motives and requirements, yielding tangible results.Willingness and ability to travel to customer meetings, tradeshows as necessitated by the business, selling activity and to support the teamStakeholder engagement - consultative & collaborative to lead through influenceStrong sense of initiative, curiosity, and drive to grow a team of professional sales representativesStrong business acumen and strategic vision and an openness to take creative and entrepreneurial steps to grow the business.Strategic capabilities and ability to advance step change in organisation performanceBe a permanent resident or have permanent work rights

Job Number 24054823Job Category Rooms & Guest Services OperationsLocation Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Ensures that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed.Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer service by being readily available/approachable for all guests. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with GM & RD. • Ensures a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Ensures orientations for new team members are thorough and completed in a timely fashion.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:13 AM

Job Number 24058644Job Category Sales & MarketingLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Sales Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential Develop and implement sales strategies to achieve property's objectives whilst consistently analysing market information Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience Use negotiating skills and creative selling abilities to close on business and negotiate contracts Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. Lead the Sales team to provide a quality of service and exceed guest expectations Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen Plan and execute team building activities for our associates as they are our most important assets About You: Experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly Global sales incentive trip for Elite Sales performers Commission earning potential for sales referrals to other Marriott International properties Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 10:44 AM