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Residential Services Assistant - Central Allocations (Aged)
Grampians Health, Melbourne, Southern Metropolitan, Western Region, ...
Location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Job type: Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 10895 Job posted: 22/06/2020 Closes: 30/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: CAU Recruitment Team - 5320 6577Bernadette Lyons - 5320 6933 Reference: 10895 Occupation: Nursing Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Residential Services Assistant Central Allocations Unit – Casual BankPS21About the roleWe are seeking applications for casual Residential Services Assistants to work in our Aged Care and Sub-Acute sites.  Grampians Health has nine residential aged care facilities (Jack Lonsdale Lodge, James Thomas Court, Eureka Village Hostel, Geoffrey Cutter Centre, WB Messer, PS Hobson, Hailey House, Talbot Place and Bill Crawford Lodge).This complex position will require you to individually prepare meals to each patient’s dietary requirements and cleaning responsibilities in residential facilities. This role requires you to work by yourself in the kitchen.You will receive a week of paid training across a number of Aged Care facilities if you are successful.Casual bank is managed by the Central Allocations Unit which operates 7 days a week.  Grampians Health uses an electronic rostering system (RosterOn) which matches staff for shifts based on their availabilities via text / phone call.Casual bank shifts can be offered within short time frames, therefore to be considered for this role you must be living in the Ballarat region.You will be required to provide 2 referees, one being your current direct manager and the second another manager / supervisor.Key ResponsibilitiesMaintaining accurate availability in our electronic rostering system and accepting shifts based on availabilitySetting up the kitchen and dining rooms for food service where you have been allocatedPreparing and serving resident meals based on their individual dietary requirementsEnsuring safe food handling practices and records maintenanceMaintaining the dining area to create a safe and welcoming environment for residentsCleaning and laundry duties (facility dependent)Demonstrated ability to function within a teamParticipate in annual performance reviewsCommitment to ongoing mandatory educationSkills and experienceCurrent HLTFSE001 - Follow Basic Food Handling Practices certificate, or willingness to obtainDemonstrated high level communication and interpersonal skills to interact with a wide variety of individualsThe ability to prioritise workThe ability to work with limited supervisionDemonstrated person-centred care and respectful approach to patients, visitors and staffCurrent NDIS Worker Screening Check, or willingness to obtainPrevious experience in a similar role would be preferred, but is not essentialCulture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Paid orientationSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysDiscounted on-site parkingStaff rewards and recognition programsHow to applyClick APPLY or contact Melanie Robillard, CAU Recruitment Team Lead on 5320 6577 for a confidential discussion. All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Occupational Therapist paediatric locum bank
Monash Health, Melbourne, Southern Metropolitan
Location: Melbourne | Southern Metropolitan Job type: Casual Organisation: Monash Health Salary: Salary not specified Occupation: Health and Allied Health Reference: 57700 Job posted: 01/01/2023 Closes: 30/12/2024 Occupation: Health and Allied Health Classification: Job duration: Not provided Contact: Sue Lamont - 0413109606 Reference: 57700 Occupation: Health and Allied Health Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan Paediatric Allied Health Locum Bank (Casual)Working in Healthcare has never been more important or meaningful.Our Journey:Paediatric allied health services are provided across many locations at Monash Health including Monash Children's Hospital and Monash Health Community.Monash Children’s Hospital is one of Australia’s leading providers of integrated children’s health services, with more than 30 specialist services and programs. We have Victoria’s largest Neonatal Intensive Care Unit and provide leading paediatric services in many areas including Rehabilitation & Oncology.   Allied Health at Monash Children’s Hospital provides specialised services to paediatric patients across the continuum including inpatients, outpatients and via Hospital in the Home.The Child and Family Team at Monash Health Community provide allied health services to children, including family support, counselling and psychology. The team provide support to vulnerable, socially isolated and at risk children and their families.A bit about this Role:As a casual paediatric allied health locum at Monash Health you will fill periods of vacancy in either a part time of full time capacity. You may provide assessment and management of infants, children and adolescents within either the hospital or community setting in your professional area. You will collaborate with colleagues across the service to foster clinical excellence and consistency of practice.Casual staff are well supported by a large team and provided with supervision by a senior staff member of the same profession.What you will need:A relevant qualificationAHPRA registration if required for your professionEligibility for membership of your professional associationAt least 2 years clinical experienceDemonstrated clinical skills in paediatricsExperience in either acute, rehabilitation or Community Health setting (preferred but not essential)Please Note - New or recent graduates are not eligible to apply for this positionIn return:This is a great opportunity to expand your paediatric skills and experience.We are a diverse team of allied health clinicians working in a supportive and flexible department with close links to our community and adult colleagues.  We support career progression and professional development, with opportunities to grow your career in many different directions.This role is classified as a Grade 2 and is paid according to award rates with post graduate qualification allowance as applicable.LocationThe role may be based at Monash Children’s Hospital or at a Monash Health Community site in the south eastern suburbs of Melbourne. Travel may be required between sites.Monash Health is a great place to work!Our employees enjoy a range of benefits including:salary packaging options that increase your take-home paya comprehensive Health and Wellbeing programfree flu vaccinationsprivate health insurance at discounted rateshealth imaging services+ moreMonash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers.  More than 22,000 people work at over 40 care locations across south-eastern Melbourne.We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and ICare values.How to Apply:Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).For information including how to apply and probity check requirements, please refer to attached ‘Application Guide’ located under Position Documents.Please note, applications will be screened upon receipt and selection activity may commence prior to the closing date. Please don’t delay in applying.Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.  The current orders require evidence of three doses.All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 as part of their application.  Acceptable evidence is a copy of your Immunisation History Statement or your COVID-19 Digital Certificate, which can be accessed via MyGov
Allied Health Assistant – Grade 3 (Community Health)
Barwon Health, Geelong
Location: Geelong Job type: Part time Organisation: Barwon Health Salary: Salary not specified Occupation: Health and Allied Health, Research, Medical, Aged Care Reference: 182115 Job posted: 07/12/2023 Closes: 05/02/2025 Occupation: Health and Allied Health, Research, Medical, Aged Care Classification: Job duration: Not provided Contact: Tracey Young - 0414 227 896Carol Mioduchowski - 0407 044 231 Reference: 182115 Occupation: Health and Allied Health, Research, Medical, Aged Care Salary Range: Salary not specified Work location: Geelong Work with an innovative team to provide world class health care to all members of our communityOngoing training and professional development in a supported work environmentUp to 40 permanent hours per fortnightAbout the facilityBarwon Health is the major regional health provider for the Barwon South West Region.  It is Victoria’s largest regional health services with one of the busiest Hospital’s in the State, University Hospital Geelong.  We serve over 500,000 people through the efforts of over 7,500 staff and more than 1,200 volunteers.  We provide care at all stages of life and circumstance through a wide range of services from emergency and acute to mental health, primary care, community services, aged care and subacute/rehabilitation.  Care is provide to the community through over 28 key locations throughout the region.Barwon Health's Safety and Quality unit provides support to the organisation in the areas of accreditation, incident and complaint management, clinical audit, risk management, policy and procedure management, medico-legal services and consumer-centred care.About the role The successful applicant will work as part of an interdisciplinary team, delivering client focussed, evidence informed Allied Health Assistant services to community in the Northern suburbs of Geelong.High-level communication and clinical skills are essential, as is the ability to work as part of the wider team to support clients to achieve their goals.Care will be delivered through group-based services, with some individual face to face assessment and follow up to a wide variety of clients.About the cultureYou will have the opportunity to be part of a highly skilled, professional, friendly and dedicated workforce who take pride in providing high quality service. You will have support and guidance from fellow team members and management who exhibit our Barwon Health values, respect, compassion, commitment, accountability and innovation. We are all dedicated to supporting the organisation in achieving our vision of - By 2050 everyone in our community enjoys the best health and wellbeing in Victoria.Barwon Health staff benefitsFlexible working arrangementsProfessional developmentAccess to employee wellness programSalary packagingSocial clubDoorstep to the Great Ocean Road, Bellarine Peninsula and the Surf CoastAbout the Geelong Region, AUSTRALIASitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne! Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘land’ or ‘cliffs’.Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.High standard of schooling options throughout the areaA stone throw from the Surf Coast and Great Ocean RoadAppreciate beautiful parks, rivers, walks and wineriesTo find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.Diversity and InclusionAt Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au) We are also proud to be Totally Smoke Free.If we can assist you with any reasonable adjustments in order to submit your application for this role, Please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.
RUSON - Registered Undergraduate Student of Nursing (As per award)
Maryborough District Health Service, North West Region, Central Goldfields
Location: North West Region | Central Goldfields Job type: Fixed term Organisation: Maryborough District Health Service Salary: Salary not specified Occupation: Medical and Nursing Reference: VG/24003 Job posted: 04/01/2024 Closes: 31/12/2024 Occupation: Medical and Nursing Classification: As per award Job duration: Not provided Contact: Mary-Ann Smith | [email protected] or 5461 0312 Reference: VG/24003 Occupation: Medical and Nursing Salary Range: Salary not specified Work location: North West Region | Central Goldfields This is an exciting opportunity to gain experience and insight into healthcare and to be part of a dynamic team. In this role you will work as an assistant to the health care team, assisting the registered nurses to provide delegated aspects of patient care!MDHS services the Central Goldfields and Pyrenees Shire with campuses in Avoca, Dunolly and Maryborough. The strong clinical and social links between the three campuses ensure that the community is cared for by qualified staff who are committed to high standards of person-centred care. MDHS is one of the largest employers in the region, providing the perfect setting to become part of our team and community.RUSON – Registered Undergraduate Student of NursingFixed Term – Hours per fortnight to be negotiableClassification: RUSON Year 1- Year 3 (YP12-YP14)Award: Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020 - 2024This is an exciting opportunity to gain experience and insight into healthcare and to be part of a dynamic team. In this role you will work as an assistant to the health care team, assisting the registered nurses to provide delegated aspects of patient care.We are looking for someone with the following qualities:Embrace and promote the values of MDHS – Genuine, Respect, Excellence, Accountability & TogethernessCurrently completing second year of Bachelor of NursingRegistered as a student nurse with AHPRA with no conditions or undertakingsExcellent communication skills – written and verballyWhat's in it for you?Great Working Environment – Join a group of motivated health care professionals with a permanent contract. Opportunity to join the Social Club, offering a wide range of social events and local retail discounts.Fantastic Earning Potential – Generous Base Salary under the Nurses and Midwives EBA with Salary Packaging available.Supportive Culture with Continuous Improvement Opportunities – Culture that promotes and embraces the organisational values of GREAT (Genuine, Respect, Excellence, Accountability, Togetherness) and encourages and supports employees to engage in professional development with access to the Centred of Inspired Learning and Simulation Lab.KEY SELECTION CRITERIAQualifications & ExperienceCurrently completing second year of Bachelor of Nursing.Registered as a student nurse with AHPRA with no conditions or undertakingsPrevious experience working in a healthcare setting would be an advantage. Technical/Professional Knowledge and SkillDemonstrated satisfactory academic progress in the Bachelor of Nursing (Credit or above for all subjects and competency in clinical placements preferred but not essential). OtherAbility to work AM and PM shifts over a 7 day rosterEvidence of Covid immunisation.For further information, please contact Mary-Ann Smith – Nurse Unit Manager - Urgent Care Centre via [email protected] or on 5461 0312.. Applications for this position close on Tuesday 31st December 2024.Applications are to include:- Covering Letter- Resume- Written response to the Key Selection Criteria, available in the Position Description on the position advertisement.Applications are to be submitted by selecting the "Apply Now" button below.MDHS is an equal opportunity employer. Appointments are subject to a satisfactory National Police Check and a Working with Children Check. NDIS Workers Screening will be required for workers identified as working within a risk assessed role.
Vineyard Manager - Whitlands
Chandon, Whitlands, VIC
We are passionate because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people, and methods.At CHANDON, we stand for our values of diversity and inclusion, courage, and collaboration within our cross-cultural community. We are proud to be the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, China and India, the sun never sets on CHANDON.About the roleWorking from our iconic and world class Vineyard in the heart of Whitlands, we are looking for a Vineyard Manager to join our team. A key site for CHANDON; the Whitlands vineyard produces some of Australia’s highest quality sparkling wine grapes. We are looking for an equally high-quality candidate to elevate and enhance our viticulture team.In this position you will:· Be responsible for overseeing all aspects of vineyard operations in Whitlands.· Lead a team of dedicated workers and collaborate closely with winemakers and viticulturists to ensure the production of premium grapes for our wines.· Strong understanding of viticulture practices, leadership abilities, and a commitment to maintaining the highest standards of quality.· This is a ‘hands on’ managerial role, where you will be required to operate vineyard machinery. This includes but is not limited to; Tractor with vineyard implements, grape harvester, and ATVs.· Ensure all vineyard plant and equipment is always maintained and in top working order.Job Requirements For your application to be considered, you must have:· Experience in viticulture with a genuine enthusiasm for wine and viticulture.· A tertiary qualification in viticulture [or a closely related field] is preferred.· Leadership skills with the ability to motivate and guide a small, but dedicated team to achieve the high-quality outcomes expected.· Effective communication skills are imperative to success in this role; the ability to communicate well and foster strong relationships, both internal and external, will be highly regarded.· A strong understanding of work health and safety procedures.· Must have tractor operations experience.· Mechanical ability and understanding are highly desired traits for this role.· A ‘can do, will do’ attitude - the ability to be self-sufficient and work well autonomously.· Understanding of LEAN manufacturing practices/principles will be advantageous.· Flexibility, and the ability to work overtime subject to seasonal requirements.· Valid driver’s license.Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals- irrespective of gender, age, religion, and sexual orientation.Benefits· You will join a friendly, dedicated, and professional team. We offer a competitive salary plus bonus and wine benefit, a comprehensive induction and training as well as a health and wellbeing subsidy.Candidates must legally be able to work in Australia.Complete the application form at chandon.workable.com
Pastry - First Cook ( Journeyperson )
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of 28.37 to 32.42What you will be doing: Prepare and service all pastry related food items for a la carte and or buffet menus according to hotel recipes and standardsIn conjunction with the Chef de Partie; proactively prioritize, delegate, and assign duties to Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guestsConsistently ensures food quality, consistency and quantity are meeting established expectations as well as that of any cooks assistants under supervisionConsistently demonstrates positive behavior and performanceEnsures all established food safety protocols are followed, maintains the kitchen in a neat, clean and organized mannerEnsures food cost is managed; by controlling food waste through FIFO rotation, proper ordering, storage and preparation of all foodsEnsures productivity and labour cost are managed; by maintaining a focused and productive approach for yourself and the cooks under your supervisionPossess a complete understanding of the menu, recipes and presentations, aware of potential food allergens in each dishPerforms quality checks of all food prepared under your supervision, to ensure all food is prepared according to the recipes and standards specified by the Chef de Partie, Executive Chef or Sous ChefsTrains other cooks in all aspects of the culinary operationContribute ideas to menu development, assist with recipe creation and documentationLiaise with other departments such as Banquets, Restaurants and Stewarding to ensure excellent communication in order to achieve smooth operational outcomesOther duties as assignedQualificationsYour experience and skills include:A minimum of 3 years recent (in the last three years) experience in a hotel or restaurant pastry kitchen at a comparable level of luxury service as an apprentice, 2nd cook or similar roleInterprovincial Red Seal or international equivalentCurrent Food Safe level 1 or equivalent recognized food safety certificate, (colleagues are responsible for maintaining their food safe certification)Successful demonstration of a high level of technical and artistic culinary skills assessed during a practical cooking testSuccessful demonstration of high level culinary and food safety knowledge assessed through a written testWilling and able to taste all food products - i.e. meats, seafood, produce, dry goods, dairyCompletely fluent English language skills; both written and verbalProven success in relationship building and supporting team performanceA proven ability to communicate effectively, work within a team and delegate to othersExcellent organizational skills, and shows initiative with ability to work well with little supervisionExercises sound decision making, with the ability to prioritize tasks appropriatelyDemonstrated a high level of responsibility and accountabilityDemonstrated commitment to provide excellent service and exceed guests' expectationsHigh School diploma or equivalent is highly desirableGHS/WHMIS Training is considered an assetComputer Skills, including a good knowledge of Word, Excel, email communication are an assetMust be able to work flexible shifts, evenings, weekends, holidays, with either early start or late finish timesImpeccable grooming and presentationAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walking, Frequent bending and kneeling, Frequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:08 AM
Full time Senior Medical Administrator
Mount Waverley Eye Surgeons, Monbulk, VIC, AU
Melbourne Vision Network Practice Unit Trusttrading asMount Waverley Eye SurgeonsPractice location: 69 Main Street, MONBULK VIC 3793 (Monbulk branch).Head office: 80 Stephensons Road, Mount Waverley VIC 3149.Industry: Medical provider OphthalmologyFull time Senior Medical AdministratorBase pay $71,136 + Superannuation (11%) $7,824.96 + Additional overtime pay/Saturday weekend pay if applicable.Duties and Responsibilities• Patient care and Managing staff.• Communication with internal and external stakeholders.• Ensuring compliance with current healthcare regulations.• Maintain inventory of medical supplies and Preparing management reports.• Supervising daily administrative activities.• Managing patients pre-operative and post-operative appointments.• Booking theatre procedures.• Liaising closely with relevant hospital staff and assistants.• Management of theatre billing and assisting the front desk with consultation billing.• Knowledge of Medicare billing and Computer, IT, monitor.• Keeping medical records in accordance with compliance obligations.• Process insurance and Medicare claims and Health funds eligibility checks.• Coordinating and administering health and welfare programs and clinical services.Qualification and ExperienceMaster’s degree levelMulti-lingual / Language skillsAs this is a senior role which includes management of junior staff, at least 5-year experience in ophthalmology practice is required.LanguagesEnglish, Mandarin, Chinese dialects (Shanghainese or Cantonese Preferred), Asian languagesAdditional requirements: Candidate must be available to work on weekends and after-hours at short notice.
Chef de Partie - Pastry
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly wage between $29.17- 33.34What you will be doing: Leads a shift, station or area of the kitchen, supervising a team of culinary professionals You are highly organized and can proactively delegate, prioritize and assign duties to Journeypersons and Cooks Assistants to ensure a consistently high level of productivityIn conjunction with the Executive Pastry Chef you will supervise your colleagues to ensure the highest level of production and the smoothest execution of service for the Pastry DepartmentDemonstrate a positive and proactive approach with colleagues to ensure a high level of motivation resulting in a smooth and efficient operationPossess a complete understanding of the menu and syllabus as it applies to the Pastry DepartmentEnsure all food is prepared according to the recipes and standards specified by the Executive Pastry Chef and Executive Chef, this includes quality checks of the food prior to it being servedContribute ideas to menu developmentCollaborate with the Executive Pastry Chef during the preparation of performance reviews for fellow colleagues. i.e.: input, observations and opinions regarding behavior and performanceFollow best practices and provide coaching, training and guidance to all colleaguesDemonstrate the importance of food and labour cost by leading by example.Communicate, monitor and delegate Food Safe Standards to ensure all food is properly stored, labeled and rotatedPromote professional work habits while maintaining a safe and positive environmentQualificationsYour experience and skills include:A minimum of 5 years recent (in the last five years) experience in a hotel or Pastry Shop (Bakery) of comparable size and level of service and 2 years as a certified JourneypersonJourneymen's papers (Pastry) or Red Seal (Pastry) or equivalents (Pastry)Excellent organizational skills - showing an ability to multi task in a fast paced environmentA high level of responsibility and accountabilityTeam leader with proven success in supporting team performanceStrong independent decision making abilitiesProven ability to effectively train and develop co-workersCommitment to provide excellent service and exceed guests' expectationsProven artistic skills in food presentationCompletion of practical cooking testFluent English language skills; both written and verbal.Food safe certificateMust be able to work flexible shiftsImpeccable grooming and presentationAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Occasional bending and kneeling, Occasionalcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/10/2024 12:26 AM
Third Cook (Cooks Assistant)
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont HotelsExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly rate of $24.39 to 27.87What you will be doing: Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standardsIn conjunction with the Chef de Partie or Journeyperson; proactively prioritize tasks to ensure a consistently high level of service and quality of food for our guestsConsistently ensures food quality, consistency and quantity are meeting established expectationsConsistently demonstrates positive behavior and performanceEnsures all established food safety protocols are followed, maintains the kitchen in a neat, clean and organized mannerEnsures food cost is managed; by controlling food waste through FIFO rotation, proper ordering, storage and preparation of all foodsEnsures productivity and labour cost are managed; by maintaining a focused and productive approach to daily tasksPossess a complete understanding of the menu, recipes and presentations, aware of potential food allergens in each dishContribute ideas to menu development, assist with recipe creation and documentationLiaise with other departments such as Banquets, Restaurants and Stewarding to ensure excellent communication in order to achieve smooth operational outcomesOther duties as assignedQualificationsYour experience and skills include:A minimum of 1-year recent (in the last year) experience in a hotel or restaurant kitchen at a comparable level of luxury service as a prep cook, apprentice, 3rd cook or similar rolePossess a Cook's Training certificate from a High School, College or UniversityCurrent Food Safe level 1 or equivalent recognized food safety certificate, (colleagues are responsible for maintaining their food safe certification)Successful demonstration of a high level of technical and artistic culinary skills assessed during a practical cooking testSuccessful demonstration of high level culinary and food safety knowledge assessed through a written testWilling and able to taste all food products - i.e. meats, seafood, produce, dry goods, dairyCompletely fluent English language skills; both written and verbalA proven ability to communicate effectively, work within a team and delegate to othersExcellent organizational skills, and shows initiative with ability to work well with little supervisionExercises sound decision making, with the ability to prioritize tasks appropriatelyDemonstrated a high level of responsibility and accountabilityDemonstrated commitment to provide excellent service and exceed guests' expectationsMust be able to work flexible shifts, evenings, weekends, holidays, with either early start or late finish timesAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Occasional bending and kneeling, Occasionalcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/12/2024 02:49 AM
First Cook (Journeyperson)
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of $28.37 to $32.42What you will be doing: Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standardsIn conjunction with the Chef de Partie; proactively prioritize, delegate, and assign duties to Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guestsConsistently ensures food quality, consistency and quantity are meeting established expectations as well as that of any cooks assistants under supervisionConsistently demonstrates positive behavior and performanceEnsures all established food safety protocols are followed, maintains the kitchen in a neat, clean and organized mannerEnsures food cost is managed; by controlling food waste through FIFO rotation, proper ordering, storage and preparation of all foodsEnsures productivity and labour cost are managed; by maintaining a focused and productive approach for yourself and the cooks under your supervision to daily tasksPossess a complete understanding of the menu, recipes and presentations, aware of potential food allergens in each dish Performs quality checks of all food prepared under your supervision, to ensure all food is prepared according to the recipes and standards specified by the Chef de Partie, Executive Chef or Sous ChefsTrains other cooks in all aspects of the culinary operationContribute ideas to menu development, assist with recipe creation and documentationLiaise with other departments such as Banquets, Restaurants and Stewarding to ensure excellent communication in order to achieve smooth operational outcomesOther duties as assignedQualificationsYour experience and skills include:A minimum of 3 years recent (in the last three years) experience in a hotel or restaurant kitchen at a comparable level of luxury service as an apprentice, 2nd cook or similar roleInterprovincial Red Seal or international equivalentCurrent Food Safe level 1 or equivalent recognized food safety certificate, (colleagues are responsible for maintaining their food safe certification)Successful demonstration of a high level of technical and artistic culinary skills assessed during a practical cooking testSuccessful demonstration of high level culinary and food safety knowledge assessed through a written testWilling and able to taste all food products - i.e. meats, seafood, produce, dry goods, dairyCompletely fluent English language skills; both written and verbalProven success in relationship building and supporting team performanceA proven ability to communicate effectively, work within a team and delegate to othersExcellent organizational skills, and shows initiative with ability to work well with little supervisionExercises sound decision making, with the ability to prioritize tasks appropriatelyDemonstrated a high level of responsibility and accountabilityDemonstrated commitment to provide excellent service and exceed guests' expectationsHigh School diploma or equivalent is highly desirableGHS/WHMIS Training is considered an assetComputer Skills, including a good knowledge of Word, Excel, email communication are an assetMust be able to work flexible shifts, evenings, weekends, holidays, with either early start or late finish timesImpeccable grooming and presentationAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Occasional bending and kneeling, Frequent carrying and lifting.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/12/2024 02:47 AM
Planning Supervisor, AU & NZ Fan Support
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM