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Residential Services Assistant - Central Allocations (Aged)
Grampians Health, Melbourne, Southern Metropolitan, Western Region, ...
Location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Job type: Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 10895 Job posted: 22/06/2020 Closes: 30/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: CAU Recruitment Team - 5320 6577Bernadette Lyons - 5320 6933 Reference: 10895 Occupation: Nursing Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Residential Services Assistant Central Allocations Unit – Casual BankPS21About the roleWe are seeking applications for casual Residential Services Assistants to work in our Aged Care and Sub-Acute sites.  Grampians Health has nine residential aged care facilities (Jack Lonsdale Lodge, James Thomas Court, Eureka Village Hostel, Geoffrey Cutter Centre, WB Messer, PS Hobson, Hailey House, Talbot Place and Bill Crawford Lodge).This complex position will require you to individually prepare meals to each patient’s dietary requirements and cleaning responsibilities in residential facilities. This role requires you to work by yourself in the kitchen.You will receive a week of paid training across a number of Aged Care facilities if you are successful.Casual bank is managed by the Central Allocations Unit which operates 7 days a week.  Grampians Health uses an electronic rostering system (RosterOn) which matches staff for shifts based on their availabilities via text / phone call.Casual bank shifts can be offered within short time frames, therefore to be considered for this role you must be living in the Ballarat region.You will be required to provide 2 referees, one being your current direct manager and the second another manager / supervisor.Key ResponsibilitiesMaintaining accurate availability in our electronic rostering system and accepting shifts based on availabilitySetting up the kitchen and dining rooms for food service where you have been allocatedPreparing and serving resident meals based on their individual dietary requirementsEnsuring safe food handling practices and records maintenanceMaintaining the dining area to create a safe and welcoming environment for residentsCleaning and laundry duties (facility dependent)Demonstrated ability to function within a teamParticipate in annual performance reviewsCommitment to ongoing mandatory educationSkills and experienceCurrent HLTFSE001 - Follow Basic Food Handling Practices certificate, or willingness to obtainDemonstrated high level communication and interpersonal skills to interact with a wide variety of individualsThe ability to prioritise workThe ability to work with limited supervisionDemonstrated person-centred care and respectful approach to patients, visitors and staffCurrent NDIS Worker Screening Check, or willingness to obtainPrevious experience in a similar role would be preferred, but is not essentialCulture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Paid orientationSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysDiscounted on-site parkingStaff rewards and recognition programsHow to applyClick APPLY or contact Melanie Robillard, CAU Recruitment Team Lead on 5320 6577 for a confidential discussion. All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Data Center Technical Operations Engineer, MEL - DCEO
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- 3+ years of relevant experience in maintaining a DC or a Critical space facility.- Demonstrated verbal and written communication skills.- Demonstrated leadership, stakeholder and organizational skills.- Attention to detail with proven ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of - Service Management systems (Problem and Change).- Experience in Project Management disciplines.- Experience with the development and review of MOPs & SWMS for planned works.- Physical Security protocol awareness.- Computer literate, confident with Office Suite.- Candidates must possess a valid driver's license and their own vehicle to travel between sites.DESCRIPTIONAmazon Web Services (AWS) offers an exciting environment, encouraging creativity and personal development while maintaining computing environments in a secure, scalable, and cost-effective manner. At Amazon, we want you to progress, so come and work for the world's most Customer-centric Company.We are looking for an Engineering Operations Technician (EOT) that will responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.The DCEO team deliver the world's best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running.In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.Some of the key responsibilities you will undertake are:Operations:- Participate in a 24x7 shift roster.- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.- Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.- Establish documentation relevant to business & facility operations.- Responsible for the installation of the racks and the provision of power/cooling within it's constraints.- Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist in the design, implementation, commissioning and build out of new facilities.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.- Management of the Facility assets and the provision of infrastructure & inventory asset management.- Attend and participate in regular Construction & Operational Meetings as required.- Familiar with Work Order compliance to ensure all contractual SLA's are achieved.- Interface with Infra Ops management for day to day operational requirements.- Assist in recruiting efforts.- Assist in the the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.** For more information on our data centers please visit https://aws.amazon.com/compliance/data-center/data-centers/We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience.- 3+ years of Data Center Engineering/ Operations/ Critical Infrastructure Experience. (desired, but not essential) - 3+ years of Data Center Management Experience, preferably in a Colocation or shared Data Center service provider (desired, but not essential)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM
Operations Manager
Marriott International, Melbourne, Any
Job Number 24054823Job Category Rooms & Guest Services OperationsLocation Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Ensures that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed.Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer service by being readily available/approachable for all guests. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with GM & RD. • Ensures a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Ensures orientations for new team members are thorough and completed in a timely fashion.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:13 AM
Operations Manager
Amazon, Ravenhall, Victoria
BASIC QUALIFICATIONS- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience- Excellent communication skills, both verbal and written,- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generateDESCRIPTIONWe are currently seeking for an experienced Operations Managers to join our Customer Fulfillment team and play a critical role in leading our team of Area Managers.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.We currently have opportunities across either day or night shift.Key job responsibilities:- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Become a subject matter expert on specific, larger-scale processes and activities within FCs,- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSPREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:44 AM
Area Manager
Amazon, Ravenhall, Victoria
BASIC QUALIFICATIONS- Working experience in Operations, Supply Chain/Logistics, or a related field,- Bachelor's Degree from an accredited university or equivalent qualification,- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,- Excellent communication skills, both verbal and written.DESCRIPTIONWe're seeking for experienced Area Manager's to join our Customer Fulfillment team at our Fulfillment Center in Ravenhall.As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon Associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off. (Sunday to Wednesday or Wednesday to Saturday)Key job responsibilities:- Leading and developing a team of Operations Amazon Associates- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,- Partnering with the management team to establish and maintain quality control standards,- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSPREFERRED QUALIFICATIONS- Direct management experience for employees and their performance,- Experience with performance metrics and process improvement,- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:22 PM
Category Manager
Scout Talent, Melbourne, Victoria
Are you a Category Manager looking to join an expanding and secure manufacturing organisation?Attractive salary on offer with WFH options + ongoing learning and development! The sky is the limit to make the role your own!Relocation assistance available for the right candidate!Polymaster GroupWe are a proud family-owned and operated Australian manufacturer based in Victoria with a presence all over the country.We bring people together to strengthen the communities in which we work and to provide professional and personal development opportunities so that you can reach your full potential. Our people are everything to us. Working together means we continue to be recognised as a premium brand in the marketplace. Personal and professional development for our people is what we strive for. When you bring the right mindset and attitude to Polymaster, you will be given every opportunity to achieve your career goals – whatever they are.The OpportunityPolymaster is looking for a full-time Category Manager based in Tullamarine, Melbourne, VIC. The role will also involve the opportunity to travel and be hands on out in the field!This role, reporting to the Head of Marketing, is pivotal in managing the commercial performance of an assigned range of products to align marketing activities with customer needs, drive product innovation, and ensure sustained profitability.More specifically, your responsibilities include but are not limited to:Develop and implement initiatives that generate demand in key target marketsBuild and deliver Go-To-Market product plans that drive strategic growthManage product lifecycles and the marketing mix for new product entries.Develop innovative sales tools to support customer decision-making.Deliver regular product updates to market and internal stakeholders.Align product portfolio with customer requirements and collaborating on product development.Assist in the development and rollout of marketing processes and policies.Collaborate in the development of product communications and managing of sales tool assets.What you needAn undergraduate or postgraduate qualification in Marketing, Business Administration, or a related field will be highly regarded, as will previous experience in a manufacturing business targeting B2B environments.Additionally, the following skills and background will be highly valued:Demonstratable experience in delivering category marketing plans that has delivered sustainable financial growthExperience in wastewater management, fluid storage, or transfer industriesSolid understanding of New Product Development (NPD) principlesProficiency in MS OfficeUnderstanding of research disciplines and data analysisAs our ideal candidate, you will possess strategic thinking and high-level planning and organisational skills. You will also have the ability to communicate effectively and adapt to hands-on work when necessary. This is a role for a proactive and innovative professional who is ready to take on the challenge of aligning product offerings with customer needs to drive growth and customer satisfaction. We are looking for a candidate who is seeking an opportunity to make a significant impact in a dynamic and evolving sector.What’s on offerThis role comes with an attractive salary and other additional benefits including:Hybrid and WFH optionsRelocation assistance for the right candidateExtensive training and mentoring programs to help you thrive in this roleThe ability to make the role your ownYou will be part of an enthusiastic and success-driven team that collaborates and recognises each other for their success. Make an impact as our next Category Manager - Apply Now!
Ambassador - Front Office
Marriott International, Lucknow, Any, India
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Design Manager
NBC Universal, Windsor, Victoria
Company DescriptionUniversal Product & Experiences is seeking a Design Manager for our ANZ/SEA regions with experience in product design and licensing for the Toys and Hardlines team. The role will be based in the Australia office and is responsible for product approvals, product development and product strategies for Toys and Hardlines. Universal Product & Experiences team is looking for a candidate that is pro-active, a forward thinker and has strong communication skills. The role requires a manager that has experience building strong relationships with internal cross-functional teams and external partners.Job DescriptionLicensing Expertise:Possesses a solid understanding of the entertainment industry and Consumer Products businessManage and ensure brand excellence by making any necessary character revisions, infusing storytelling and providing property assets and toolkitsManage process flow and prioritize schedules based on 18-24 month product development calendarManage product approval meetingsManage approval functionalities on product approval system (Mediabox)Lead kick off meetings/calls with licenseesPrepare detailed recap notes from key meetings and share with Global teamProvides input to Category/business counterparts on licensor selection to ensure excellent product execution and deliveryDesign Expertise and Innovation:Be the Design expert in assigned categories - execution, fabrications/materials, tech designsUnderstand licensee design & manufacturing capabilities to guide effective design and developmentDesign product solutions across entire Franchise and property roadmapPrepare all necessary components for design presentations & product review meeting preparationsProvide accurate design input and modifications(overlays) based on strong understanding of IP priorities, guidelines & assets through all stages of the product approval processDrive innovation by maintaining strong knowledge of retail landscape in ANZ/SEA market; monitor sales performance of key categories & programsDesign Strategy:Engages in wider UP&E discussions on the company's vision and strategyPartners with Category to identify white space opportunities for growthUnderstands regional retail pricing structure for product and line architectureIdentifies new trends and innovation across multiple categories and propertiesCreate and build new ideas into marketable product lines for existing properties and new initiativesCommunication and CollaborationUnderstands and communicates strategically to team and partnersExcellent ability to communicate and collaborate with partnersRequired to communicate weekly with US Design leadsDevelops effective presentationsCoordinates with cross-functional partners on new projects and design development progressBuild successful working relationships with key partners including (but not limited to):Licensees & manufacturersCategory, Retail, and FranchiseStudios & filmmakersQualificationsMinimum 5-7 years experience within the licensing and manufacturing industryRequires strong communication skillsEntertainment industry experience with license-based consumer product approvalsKnowledge of product manufacturing and processExperience with 2D package and product preferred added to the requirements.Ability to design from concept through final samples/productionPolished ability to verbally deliver presentations with full command of material, full command of the stage, and ability to steer discussion toward actionable conclusionsAbility to work well in a fast-paced, dynamic environment; comfortable with change; able to troubleshoot problems and act decisivelyAble to advocate for Design recommendations with partnersAbility to prioritize work for self and associatesHigh level of accuracy, attention to detail, and organization skillsFully proficient with Photoshop & Illustrator. Ability to use InDesign, Keynote, Power Point, Word and ExcelMust be able to articulate clearly, and drive toward shared solutions with various internal partners and external licensee teamsKnowledge and understanding of product category dynamics and strategiesEducation Requirements:Bachelors Degree in Industrial Design, Toy Design, Illustration or comparable field of studyAdditional InformationNBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.Salary: . Date posted: 04/09/2024 09:38 AM
Operations Supervisor (RTS), Amazon Logistics DVT1
Amazon, Mulgrave, Victoria
BASIC QUALIFICATIONS- Experience with planning, performance metrics, and process improvement- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in logistics- Ability to lift up to 23 kg, stand/walk during shifts lasting up to 12 hours, push and pull loaded carts, and be able to frequently push, pull, squat, bend, and reachDESCRIPTIONOperations Supervisors form an integral part of Amazon Logistics' Last Mile operations, contributing significantly to the team's dynamic growth. Operations Supervisors are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.The RTS (Return To Station) Operations Supervisor primarily looks after the Return Operations of the Amazon Logistics Business, which involves meeting with Delivery Partners, deep diving undelivered packages, creating reports which help with Improving Delivery Success, and keeping the site ready for next day operations.Please note the shift pattern is based on 4 days on and 3 days off including weekends.Typical working hours: 12:30pm - 22:30pm, Wednesday to SaturdayA little flexibility is expected in this role due to the nature of the businessKey job responsibilitiesResponsibilities:- Track and report labor hours- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance- Ensure successful area performance through tracking and reporting metrics- Independently assess all aspects of associate work performance and provide timely and detailed feedback- Participate in Operational Excellence initiatives- Maintain a full understanding of workflow and daily production goals- Review and update SOP's as required- Ensure work areas remain clean and are properly equipped- Identify and address safety hazards within the work area, and participate in safety initiatives- Coach associates on ways to work safely at all times- Ensure all job injuries are reported timely in accordance with established policies and procedures- Provide leave coverage for Shift Managers We are open to hiring candidates to work out of one of the following locations:Mulgrave, VIC, AUSPREFERRED QUALIFICATIONS- Experience with data analysis- Bachelor's degree in supply chain/logistics or related field- Experience in warehouse operations- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:44 PM
Manager, Robotics Technical Support, Amazon Robotics Technical Support (ARTS)
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology or related fields.- 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs).- Proven track record in of design, implementation and optimisation of metrics, KPIs, SLAs etc. - Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.- Proven experience leading high severity active incident restoration efforts, as a technical authority or Incident Manager.DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics is seeking a leader with a passion for technology, that can easily make connections, are always curious how things really work, and are up for the challenge found in a deeply complex, but very rewarding Robotics environment.This team is a global squad of talented engineers that work diligently to resolve technical issues and help maintain Amazon's robotic services, applications and platforms. We are expanding our team to Melbourne, Australia and are looking for an experience technical manager to help us kickstart operations in this region.As a manager you will not only help to recruit and establish the foundation for this new team but also learn how Amazon leverages state of the art robotics technology to enhance our facilities and better service our customers. You will engage with a dynamic technical environment, navigate complex situation and ensure that your team is always set up for success. Together with your team, you will directly collaborate with Software & Engineering teams from all over the globe to root cause critical issues and ensure problems stay fixed for good!Important! Please note that this role includes certain Manager On-Call responsibilities over the weekend (daytime) for select high severity events.Key job responsibilities- Manage, recruit, interview, hire, coach and mentor directs.- Ensure directs are up to date with with company, policies, procedures and regulations, while meeting established productivity targets.- Actively work to encourage, motivate and collaborate direct reports to reach agreed goals, while fulfilling their job responsibilities and obligations. (hold regular 1:1 sessions etc).- Create and maintain a healthy and positive work culture.- Implement, establish and meet departmental and company goals to improve business outcome.- Identifies problem areas and works to implement solutions to effectively resolve them.- Evaluate employee performance and systems to identify trends and recommend improvements.- Contributes to team efforts as needed to achieve desired results.- Acts as an escalation point and incident manager during critical high severity escalations.As Amazon maintains a very high performance bar, managers may find themselves having do adapt to any given situation and embody different types of roles. Depending on the context they can be: Incident or Project Managers, Technical Authorities in one or more technical areas, Change Approvers, Technical Writers, Trainers, Coaches, Mentors or Mediators. This role fluidity is what enables the manager to be successful and navigate the daily complexities of the Amazon Robotics environment.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- 6+ years of relevant technical support management or team leader experience in a diverse complex technical environment. - 3+ years of relevant engineer technical support hands-on experience.- Relevant industry certification(s) in any broad technical domain (Networking, Telecommunications, Cybersecurity, Cloud Technologies etc.) - Relevant Service/Project Management Certifications may present an advantage (ITIL etc)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:19 AM
Account Manager
Michael Page, Melbourne
Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Serve as the primary point of contact for client inquiries, issues, and requests.Business Development: Identify new business opportunities within existing accounts. Collaborate with the sales and marketing teams to develop strategies for expanding market share and increasing revenue.Strategic Account Planning: Develop and implement strategic account plans to achieve sales targets and objectives. Analyse market trends, competitor activities, and customer needs to identify growth opportunities and mitigate risks.Cross-functional Collaboration: Work closely with internal departments such as sales, marketing, product development, and customer service to ensure alignment on client needs and company objectives. Provide feedback and insights to support continuous improvement initiatives.Product Knowledge: Stay up-to-date on the latest developments in the pharmaceutical industry, including new products, regulations, and market trends. Demonstrate a deep understanding of our product portfolio and how it addresses customer needs.Contract Negotiation: Negotiate pricing, contracts, and terms with clients to ensure mutually beneficial agreements. Drive contract renewals and up-sell opportunities to maximise revenue and profitability.Reporting and Analysis: Prepare regular reports on account activity, sales performance, and market trends. Use data analysis to evaluate sales strategies, identify areas for improvement, and make data-driven recommendations.Bachelor's degree in Business Administration, Marketing, or relevant work experience.2+ years proven experience in account management, sales, or business development within the pharmaceutical industry.Strong understanding of pharmaceutical products, regulations, and market dynamics.Excellent communication, negotiation, and interpersonal skills.Ability to think strategically, analyse data, and develop actionable insights.Proficiency in Microsoft Office suite and CRM software.Ability to travel as needed.
Operations Manager
Amazon, Dandenong South, Victoria
BASIC QUALIFICATIONS- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience,- Excellent communication skills, both verbal and written,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.DESCRIPTIONHere at Amazon we are currently seeking for experienced Operations Managers to join our Customer Fulfillment team for Night Shift at our Fulfillment Center in Dandenong South.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up. As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary. You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.Key job responsibilities: - Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, - Become a subject matter expert on specific, larger-scale processes and activities within FCs, - In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis, - You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience, - Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, - Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.Please note the shift pattern is based on 4 days on and 3 days off (Wednesday to Saturday).Working hours: 18:30pm to 4:30amWe are open to hiring candidates to work out of one of the following locations:Dandenong South, VIC, AUSPREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:17 PM
Mgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
AsstMgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Director of Communications, Global External Relations
Michael Page, Melbourne
Strategic Planning and Communications ManagementWork closely with the Executive team and external agencies to protect and enhance the organisation's reputation and public profile globally, and manage internal and external crisis communications.Understand and implement the organisation's business plan.Plan and execute communication programs globally to enhance the organisation's brand equity.Manage relationships with media suppliers to derive commercial benefits.Collaborate with internal teams to develop and lead market communications initiatives.Business Performance:Understand the organisation's long-term revenue and profitability targets.Contribute to other business plan targets as necessary.Policy and Process Management:Ensure compliance with all applicable policies and delegations in the role's activities and decisions.The ideal candidate will have:Experience in management and crisis communicationsExperience within a global investment management or political office environment or equivalentProven track record on managing complex media and reputation management issues, including acute crisis managementSolid understanding of fund management Industry ideally with experience in infrastructure or real estate investingPresence and confidence to interface with senior management, sales heads and portfolio/asset managersExcellent writing skills.Established credentials with financial and investment press and mediaAbility to work as part of a global team, communication across time zones and regionsManagement experience of media agencies and vendors.Sufficient depth of corporate communication expertise to be treated as a senior specialist.Excellent project management skills.Ability to develop communication briefs to facilitate external agency development and internal communication clarity.Understanding as to how to leverage and manage journalist networks and media outlets to optimise brand awareness opportunities for the organisation.Previous experience as a Communications advisor to Leadership Team and Chief Executive.
People and Culture Adviser
Michael Page, Melbourne
* Assisting the Senior P&C Partner in identifying targeted solutions that address client needs and challenges effectively.* Offering guidance to leaders and managers on employee relations matters, overseeing cases from start to finish.* Addressing escalations from the People Services team, providing appropriate advice and resolutions to leaders and team members.* Demonstrating a comprehensive understanding of our people policies and procedures, delivering timely, accurate, and consistent advice.* Reviewing and revising policies, procedures, and various People and Culture documents to ensure compliance with legislation and contemporary standards.* Supporting people leaders and employees in establishing and managing performance and development plans.* Assisting with employee lifecycle activities in collaboration with the People Services team to enhance the employee experience.* Aiding the Senior P&C Partner in cyclical workforce planning, talent management, and managing employee data.* Advising leaders on policy application and governance principles.* Contributing to the implementation of people initiatives to achieve desired outcomes and foster continuous improvement.* Providing backup support across the team as needed.Possesses extensive experience in human resources, particularly in a Professional Services or similar setting, demonstrating a solid history of accomplishments. Expertise includes offering precise guidance, overseeing various processes efficiently, and ensuring timely completion with high accuracy.Navigating intricate people-centric scenarios is second nature to you, consistently achieving equitable resolutions in a constructive manner.Confidently provide counsel and influence leaders towards well-balanced decisions.Approach strikes a harmonious balance between task completion and fostering a positive, supportive environment for employees.Adaptable and responsive to changes, adept at customizing your communication style to suit diverse audiences.Proficiency extends to intermediate-level utilization of MS Office and familiarity with HRIS systems, showcasing your ability to swiftly grasp and administer new systems effectively.Relevant qualifications in human resources or a related degree (preferred)
Onsite Medical Representative - Bolton, ON
Amazon, Bolton, Ontario, Canada
BASIC QUALIFICATIONS- High school or equivalent diploma- Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:- § Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators- § Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)- § Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF- A Bachelor's degree from an accredited academic institution in:- § Exercise Sciences- § Exercise Physiology- § Health Sciences- § Kinesiology- Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority.DESCRIPTIONThe Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: - Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated - Minimize the AA risk of injury through awareness, education and proactive engagement - Maintain all records of care provided to AAs - Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed - Manage the workers' compensation and return to work process for AAs with work related injuries - Provide daily activity logs and end of shift reports - Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits - Maintain a clean and orderly environment - Monitor and ensure appropriate medical supply inventory is maintained - Participate in special projects and ad hoc tasks as assigned - Willing to be trained to teach First Aid/CPR/AED certification classes - Work flexible shifts which could include days, nights, and/or weekends - Communicate effectively - Display professional behavior - Multitask and have exceptional time management skills - Work in and embrace an inclusive and diverse atmosphere - Follow direction, policy, and procedures as per Amazon and local regulation - Maintain composure in emergencies and lead emergency response at the siteWe are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Passion for promoting health and wellness- Experience coaching on body mechanics- Experience managing musculoskeletal disorders- Experience in ergonomics- Experience with federal and province specific regulations- Experience with Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 10:08 PM
MANAGER OF SUPPORT SERVICES
Compass Group Canada, Langley, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Job SummaryNow, if you were to come on board as one of our Manager of Support Services, we'd ask you to do the following for us: Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline Maintain appropriate budgetary, cost and inventory controls Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place Think you have what it takes to be our Manager of Support Services? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM) Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting Excellent leadership ability and customer service skills Excellent verbal and written communication skills Proficient with MS Office applications including Word, Excel and Power Point Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/12/2024 04:12 PM
Customer Contact Agent
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMThe Contact Centre team are responsible for managing large quantities of customer queries through inbound/outbound calls and via email in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.THE JOBTo provide high quality service meeting Ticketmaster's standards across all incoming contact center channels, including but not limited to: Outlet Help DeskCustomer CareAccessible SalesWHAT YOU WILL BE DOINGAnswer calls across Customer Service / Outlet Services / Sales as requiredRespond to customer enquiries via electronic communicationAssist outlets with general and technical issues and escalate where necessaryOther duties as required and directedWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Interpersonal Skills - Ability to relate to people on all levels by quickly establishing rapportand displaying patience where necessary.Organisational Skills - Proven ability to effectively manage time to ensure training deadlines and business needs are met.Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.Numeracy - Ability to check numerical data entered and be able to identify unbalanced accounts.Computer Literacy - Ability to use Microsoft Office based computer packages including Word, Excel & PowerPoint. Typing skills with high accuracyCommunication - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when presenting/training. Effective listening skills are also paramount.YOU (BEHAVIOURAL SKILLS)Customer Focus - Ensuring Ticketmaster's internal and external customers' needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Contact Centre experience is advantageous but not mandatory.Attention to Detail - Ability to accurately maintain training manuals and other training documentations ensuring quality assurance requirements are met.Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.Problem Solving - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.Positive Attitude - Possession of "natural energy" with a proactive focus.Due to PCI compliance requirements a police clearance check is required to perform this position.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-onsiteSalary: . Date posted: 04/16/2024 09:28 AM
Environmental Services Manager
Compass Group Canada, Vaughan, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Location: 300 Rainview Drive , Maple, L6A 3P8Job SummaryNow, if you were to come on board as an Environmental Services Manager, we'd ask you to do the following for us: Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff. Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client. Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed. Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement. Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits. Active participation in the Health and Safety Committee for the facility. Attend client meetings as applicable to the areas in housekeeping and laundry. Ensure all Marquise staff is appropriately trained in and follow infection control programs. Interact with suppliers and vendors as it relates to housekeeping and laundry services. Recruit, hire, performance manage and discipline all housekeeping and laundry staff. Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments. Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc. Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff. Recommend equipment and supplies needed for housekeeping and laundry operations. Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter). Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services. Participate in the completion of the Balanced Scorecard for the unit. Meet and check-in with the client on a regular basis and attend meetings as requested. Take the lead and coordinate schedules for environmental special projects. Think you have what it takes to be an Environmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education an asset. Three years of management experience in healthcare, facilities, environmental services or related. Excellent communication skills, both verbal and written. Proficient computer skills, specifically with Windows. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/15/2024 04:12 PM