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Manager-HR and Training
Marriott International, Lucknow, Any, India
Job Number 24047748Job Category Human ResourcesLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.CORE WORK ACTIVITIESAdministering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs.Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 04:28 PM
Manager-HR and Training
Marriott International, Lucknow, Any, India
Job Number 24047808Job Category Human ResourcesLocation Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.CORE WORK ACTIVITIESAdministering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs.Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:41 PM
Operations and Governance Coordinator
Community Broadcasting Foundation (CBF), Melbourne
Work with an organisation that champions community media across AustraliaProvide high level operational and governance administration supportFull time, $84,455 per annum plus 15.4% superannuation The OrganisationThe Community Broadcasting Foundation (CBF) is a champion of community media - Australia’s largest independent media sector. Each year CBF awards more than $20 million in funding to community broadcasting organisations, radio and television stations and program makers. These grant programs provide vital support to community media organisations in urban, regional, rural and remote Australia.The community media sector reaches 5 million Australians [RR1] every week. From major cities to remote communities, CBF grants inspire people to create, support and listen to local, independent media.The Benefits15.4% superannuation Salary packaging available Flexible, inclusive and collaborative work environment WFH FlexibilityThe RoleYou will provide high level support to the Executive Officer in the day-to-day operations and governance requirements of the organisation, together with administrative support to the CEO, Board and the Finance, Audit and Risk Management (FARM) committee. Your responsibilities will include:Managing all administrative tasks pertaining to quarterly Board and FARM meetings, including compilation and distribution of papers, travel and event arrangements Overseeing all compliance reporting requirements, including ACNC and government Developing systems and processes, and managing relationships with 3rd party providersSkills RequiredYou have demonstrated experience in a similar role supporting at a senior/executive level ideally within the non-profit sector. With exceptional attention to detail, you will also be able to demonstrate:Impeccable organisation skills: ability to meet deadlines and manage multiple priorities Excellent writing skills including drafting, formatting and proof reading documents Highly developed stakeholder relationships skills, diplomacy and emotional intelligence Initiative: skilled at anticipating the needs of those you support Understanding of compliance, risk management and governance administrationIf you’re a values-driven individual who is enthusiastic about supporting community broadcasting please click apply to submit your resume and cover letter responding to the skills required section of the advertisement above, or speak with Gabrielle Patterson on +61 (0)3 8080 8978 for further information.Please note there is no formal closing date for this role,
HR Operations Coordinator
Boeing, Port Melbourne, Victoria
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Australia is currently seeking two experienced and hands on HR Operations Coordinators for our HR Operations team. As a HR Operations Coordinator you will work in partnership with the business to provide advice and front-line support, whilst working as part of a collaborative team on site. You will be an owner of processes and systems, as well as general HR, managing frontline queries. This is a fixed-term, onsite role until December 13, based in Port Melbourne with onsite parking and is a great opportunity to gain experience with a multi-national company.Applications for this role will close 11:59pm Sunday 21st April. Recruitment may commence before advertising has closed.Key Responsibilities Administer all aspects of the HRIS including Workday and PeoplesoftDevelop and maintain general HR processes, updating standard work for continuous improvement, productivity and legal changes.Provide frontline managers and employees with timely and accurate HR advice relating to policy and process Facilitate ongoing engagement with COEs and the wider HR group Perform root cause and trend analysis on HR data to identify solutions for service delivery challengesDevelop and continuously improve the delivery of ad hoc and regular reporting, to pave the journey from data to information to insightsCreate documentation for all HR lifecycle eventsWork on projects across the HR lifecycleMaintain data integrity in Workday and Peoplesoft, ensuring accuracy of employee recordsLiaise with Payroll to ensure data integrity and consistency between HR and Payroll systemsOwn and administer HR data and record management. Ensuring adherence to processes, audits, quality standards and legal requirements.Managing invoicing and supplier management for the HR function, experience using SAP and/or Oracle for expense purchase requisitions, invoice approval, and expense reimbursements would be highly advantageousRepresent Australia HR Operations on International projects and calls.What you might bringHR, Business, IT or related qualification at a degree level desirable but not essential3-4 years of equivalent business experience - IT, Systems, HR, Payroll are highly regardedPossess outstanding interpersonal skills.Strong attention to detail and problem solving skills.An innovative individual with a commitment to continuous improvement.Experience in developing relationships at various levels within a business. Able to multitask, organize, prioritize and structure tasks and information. Willingness and ability to work in a team environment.Strong computer skills, particularly using Excel and PowerPoint.Knowledge in an HRIS particularly Workday, Peoplesoft and/or Oracle. Subject-matter expert knowledge in general HR policies and practices EligibilityApplicants must be Australian Citizens to meet defence security requirements.About Us Boeing Australia is shaping the future of aerospace and delivering some of the nation's most important programs for both the Australian Defence Force and the manufacturing of composite components for commercial aircraft. From the seabed to outer space, we have helped shape aerospace, manufacturing and defence innovations in Australia over the past 95 years.In addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accommodation.We're also committed to fostering an environment that's welcoming, respectful and inclusive for every employee, with great opportunities for professional growth.As an equal opportunity employer, female candidates, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. We are also open to candidates from other industries including mining, communications, ICT and oil and gas. If you don't meet 100% of the criteria for this role although you have the right foundational experience and qualifications, don't hesitate to apply.Benefits Cutting edge projects Flexible working options Competitive remuneration and incentive plan availableDiscounts for health insurance, travel and accommodationSalary packaging optionsHealth and wellbeing benefitsStudy assistanceGlobal opportunitiesExport Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/09/2024 03:53 PM